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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
The Cathedral Safeguarding Officer is the designated safeguarding professional for Lincoln Cathedral, responsible for ensuring that safeguarding is embedded across all aspects of Cathedral life.
The postholder will ensure compliance with Church of England safeguarding policy, diocesan frameworks and relevant statutory legislation, while promoting a culture of care, accountability and continuous improvement.
The role involves providing expert safeguarding advice, managing safeguarding concerns and casework, supporting safer recruitment processes, and ensuring that clergy, staff and volunteers understand and fulfil their safeguarding responsibilities.
Working in partnership with the Diocesan Safeguarding Team and statutory agencies, the Cathedral Safeguarding Officer will support the Dean and Chapter in fulfilling their safeguarding responsibilities, while exercising independent professional judgement in relation to safeguarding matters.
Key Responsibilities
• Promote a culture in which safeguarding is understood as everyone’s responsibility.
• Manage safeguarding concerns, allegations and casework.
• Support safer recruitment processes, including DBS requirements and safeguarding risk assessments.
• Develop and review safeguarding policies and procedures.
• Support safeguarding training and awareness across the Cathedral community.
• Maintain accurate, secure and confidential safeguarding records using the MyConcern system.
• Liaise with statutory agencies, including local authorities and police, where required.
• Prepare safeguarding reports for governance bodies including Chapter and SLT.
Skills and Experience
The successful candidate will have:
• Significant experience of safeguarding casework involving children and/or vulnerable adults.
• Strong working knowledge of safeguarding legislation, statutory guidance and best practice.
• Experience of risk assessment and safeguarding risk management.
• Experience of working with or alongside statutory agencies.
• Strong interpersonal, organisational and communication skills.
• Ability to manage sensitive and complex situations with professionalism, discretion and resilience.
Working Pattern and Benefits
• Permanent part-time role.
• 21 hours per week across a minimum of 3 days per week.
• Primarily site based at Lincoln Cathedral.
• Up to 1 day per fortnight home working may be negotiated.
• 33 days annual leave including bank holidays (pro rata).
• Church Workers Pension Scheme.
Safeguarding and Recruitment Information
Lincoln Cathedral is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This role is subject to enhanced safeguarding requirements, including an Enhanced DBS check with barred list check.
Please complete the Cathedral Application Form. CVs will not be accepted as a substitute for the application form.
Closing date for applications: Tuesday 26 May 2026 at 5pm.
The client requests no contact from agencies or media sales.
As our Fundraising Officer (Community) you will be a key member of the income generation team for Winchester Hospice Fundraising Charity, joining at an exciting time following significant growth in revenue generation. You will drive our community fundraising efforts, delivering our ambitious plans and meeting financial targets.
You will lead innovative fundraising campaigns, foster and manage community relationships and ensure exceptional supporter experiences. Your role will encompass key community fundraising campaigns to maximise support and donations from both community groups and individuals.
In this role you will collaborate with the wider team to ensure a unified and effective approach to fundraising to ensure that the charity is financially sustainable and widely recognised by the local community. You will support the promotion and delivery of significant events, provide excellent stewardship and enhance supporter journeys. Your proactive, can-do attitude and dedication will play a crucial role in achieving substantial revenue growth and driving the success of our strategic initiatives.
We provide specialist palliative and end of life care to adults with a life-limiting illness, who live in Winchester and surrounding village



The client requests no contact from agencies or media sales.
We’re looking for a senior leader to join our Senior Management Team and take overall responsibility for the organisation’s operational core.
This is an exceptional opportunity to join a high-impact organisation as a key member of the Senior Management Team, working in close partnership with the Chief Executive to drive organisational excellence, sustainability, and transformation.
As Executive Director, Operations, you will sit at the heart of the organisation leading critical services and ensuring everything we do is underpinned by strong governance, robust finances, effective systems and an engaged, high-performing workforce. You’ll play a pivotal role in shaping strategy, enabling delivery, and ensuring we remain fit for the future.
This role requires a strategic leader who thrives on complexity, brings clarity to challenge, and is motivated by delivering meaningful impact.
What you’ll do
What you’ll need
You’ll join a collaborative and purpose-led leadership team, with the opportunity to shape how the organisation operates and grows. This is a role with real influence, where your leadership will directly enable delivery, improvement and long-term success. Please find out more from the candidate pack.
Why join us
Students’ Unions are amazing membership organisations with unique structures and ever-changing leadership. The Student Communities Coordinator is a central part of the Student Activities and Communities department, working collectively to deliver UoGSU's work in engaging out student groups, societies and delivering events.
The successful applicant will be passionate about supporting our members to create a sense of community. You will be enabled to lead on projects alongside playing an important role within a growing department of the SU engaging with our student community, societies and organising events within the University of Gloucestershire.
To apply and see our full job pack, please visit our website.
For an informal conversation, please visit our website.
Important Dates
Closing Date: Thursday 18th June
Interview Dates: Week commencing 29th June
Start Date: ASAP
Job Details
Main purpose of the job
This role is a central part of the Student Activities and Communities Department, working collectively with colleagues to deliver UoGSU’s work in engaging our student groups, societies and delivering events. We expect this role to deliver an inclusive and engaging environment for all and support students to actively participate in student-led groups. The post holder will co-create events and activities which maximise student engagement and build sense of community at University.
Main duties and responsibilities
High quality student-led events
• Coordinate and working with others promote our student-led societies offer and other student groups within UOGSU.
• Develop, enhance and deliver an active calendar of student-led events.
• Work in collaboration with internal and external stakeholders with event planning, design and delivery of student-led events.
• Provide operational support at student-led events and activities.
• Assist in the planning of large-scale events such as Welcome, SU crew volunteering programme, our Varsity series and Student Awards.
• Support the UOGSU events programme. Be a point of contact for students, University staff, UOGSU staff who wish to utilise on-campus spaces for events, and to assist them in the planning and delivery of a successful event.
• Assist in risk mitigation for events, ensure up to date risk assessments are in place and health and safety guidelines are being followed.
• Act as a premise license holder if required (training provided if necessary).
• To have operational responsibility for SU social spaces including ensuring equipment is functional, that space usage is recorded and that the environments evolve with changing student demands.
Support for student groups
• Develop effective partnerships to facilitate involvement and engagement with our student groups and support them to develop their capacity to achieve their potential.
• Ensure our student groups are accessible and inclusive to all members.
• Ensure our database of student leaders and members of our societies are up to date.
• Effectively engage students and provide ongoing support and assistance where necessary.
• Organise regular meetings with our elected student leaders and committee members.
• Contribute and support the development of a training programme for student groups.
• Provide financial guidance to student groups and support where needed.
• Coordinate our student staff team to enable them to provide the most effective and efficient service to our members.
• Assist with coordinating and dealing with member discipline and complaints contributing to effective process development.
• Assist in risk mitigation for student groups, ensure up to date risk assessments are in place and health and safety guidelines are being followed.
• Support the priorities of the elected officers.
UoGSU exists to support its members to overcome the myriad challenges they face, so that they can love their time at the University of Gloucestershire
The client requests no contact from agencies or media sales.
Yeldall Manor is a Christian residential treatment centre near Reading for men struggling with addiction to drugs or alcohol. We are seeking someone strategic and relational to strengthen and develop all aspects of fundraising for Yeldall Manor, and to lead a new marketing and fundraising campaign. The appointee will join our senior leadership team and shape the next chapter of our development as we are at a pivotal moment of opportunity, with an ambitious vision to build our Christ-centred identity and practice, pursue excellence and impact, and expand our reach.
We are looking for someone who will:
You will be working alongside the existing Administration and Supporter Relations Manager, and other staff assisting with marketing and administration, based mainly at Yeldall Manor, which means you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
Please see the Job Description for full details and submit a covering letter along with your CV showing how you meet the requirements of the Person Specification. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details available on our website, which is currently under development.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
We are looking for a passionate and empathetic communications professional to develop, build and manage our public profile. This is an exciting opportunity that comes at a crucial moment for the organisation. We are looking for someone who understands how to co-create with people with lived experience to engage people with the work we do across England, Sierra Leone and Syria.
This is a hands-on role within a small team, shaping campaigns, managing social media and communications, and amplifying the impact of our programmes. You’ll play a key role in:
Developing and delivering marketing & comms strategy
Creating engaging content across digital platforms
Growing audiences and strengthening the organisation’s voice
Supporting fundraising, partnerships and programme visibility
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website. You can also ask for free and private help with your application by contacting them directly.
Multi-award winning Music Action International co-create life-changing music programmes with survivors of war, trafficking and persecution.


The client requests no contact from agencies or media sales.
Engagement Partner Scotland
Job Description and Person Specification
Reporting to: Area Manager
Direct reports: None
Location of work: Scotland – Glasgow/Edinburgh or surrounding area. This post holder will be based at home and will deliver a hybrid model of engagement, combining in-person visits to schools and other establishments within an allocated local area with remote engagement.
The role will require regular local travel, including some early morning breakfast visits, and irregular travel throughout the UK with minimal overnight stays. A full driver’s licence and use of a vehicle is required.
Contract type: Term time only
Contract Length: Permanent
Salary: £31,500 (this will be pro rata to the working pattern)
Job Purpose
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The Engagement Partner – Hybrid will be responsible for delivering both face to face and remote engagement with schools, teachers, children and young people, and their wider communities within an allocated area. The role will support schools with the setup, rollout and continuous improvement of breakfast provision, and engage with school communities to educate on the importance of breakfast on learning, enabling increased uptake in a barrier and stigma free way by optimising provision and encouraging reach.
KEY RESPONSIBILITIES
To educate and engage the wider school community, including teachers, parents and children and young people, on the importance of breakfast and the implications of hunger as a barrier to learning through assemblies, staff meetings, online support, virtual and in-person events, and regional events throughout the academic year.
To support the recruitment of new schools by launching new breakfast provisions through a hybrid delivery model, adapting to the requirements of each school and the needs of children and young people, and advising on best practice.
To support supporter visits, volunteering activity, funder engagement and any related requirements, both in person and remotely.
To support any media requests as directed through the Policy & Engagement team.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive.
Please see our job pack below
Please see our webiste for more infromation on Magic Breakfast
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast. com
Shortlisting: 26th & 27th May
Interview 1: Tuesday 2nd and Wednesday 3rd June
Interview 2: Tuesday 9th and Wednesday 10th June
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Charity:
‘Ending Homelessness, Restoring Lives, and Sharing God’s Love.’
Rooted in Christian compassion, our mission is to ensure that every person in Leeds has access to shelter, support, and dignity - regardless of background - through compassionate care on their journeys out of homelessness.
About Our Employees:
The twin objectives of St George’s Crypt are the relief of hardship and poverty among those living with homelessness, poverty and addiction in the city of Leeds and beyond; and the advancement of the Christian religion for public benefit. Therefore, it is key for the employees and volunteers of the Crypt to be sympathetic to the Christian faith which underpins all our work.
Job Purpose:
To drive, lead and grow our income generation strategy. This senior leadership role has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.
To play a key role in shaping the organisation’s future, working closely with the deputy CEO, senior leadership team, and trustees to ensure we have the resources needed to deliver lasting impact.
To increase income from the corporate sector and raise the organisation’s profile within the business community.
Key Job Role Responsibilities and Main Tasks:
Strategy & Leadership
Income Generation
Corporate Fundraising & Partnerships
Relationship Management
Governance & Compliance
Person Specification:
Essential requirements:
·Significant experience in a senior fundraising or targeted role, ideally within the charity or not-for-profit sector
·Proven track record of delivering and growing income across multiple streams
·Corporate fundraising experience
·Strong leadership and people-management skills
·Excellent relationship-building and communication abilities
·Strategic thinker with strong financial and analytical skills
·Commitment to the values and mission of tackling homelessness
·Must hold a full, clean driving licence
Desirable:
·Experience working with or reporting to a Board of Trustees or director level equivalent
·Knowledge of homelessness, housing, or social justice issues
·Experience of organisational growth or income diversification
·Relevant professional fundraising qualification
Please see the attached documents for full role details and information regarding the selection process
The client requests no contact from agencies or media sales.
The Hepatitis C Trust runs national projects where peers draw on their lived experience of drug use and hepatitis C to support others. We are now recruiting for a role to join our Bristol & Severn team for a fixed term of 6 months.
As part of an experienced team, this role will promote hepatitis C awareness, blood borne virus testing and referral to treatment, for people living with hepatitis C. The role will support volunteer peers and increase the project’s reach to underserved communities. You’ll be providing vital harm reduction interventions including needle, syringe and naloxone provision across Bristol & Severn.
We value creativity, innovation, and compassion. We encourage applications from people with lived experience. Full support, coaching and training will be given.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Homeless Oxfordshire as our Events & Community Fundraiser and help bring inspiring events to life while supporting amazing community fundraisers. You’ll plan and deliver key events, from challenges like the Oxford Half Marathon to flagship events like Race Across Oxfordshire. You’ll build strong relationships with schools, faith groups, local organisations, and community groups, supporting them to raise vital funds and awareness.
If you love connecting with people in your community and making a real impact, we’d can’t wait to hear from you!
Main Purpose Of The Job:
The Events and Community Fundraiserwill take responsibility for the planning and delivery of Homeless Oxfordshire’s events and third party events, and provide exceptional care to our community fundraisers. Working closely with the Community Fundraising Manager and Partnerships Fundraising Manager and the wider Fundraising and Communiations team, they will plan and run a calendar of events to engage our community and corporate supporters, as well as the general public, with the aim of raising money for and awareness Homeless Oxfordshire.
They will work with the Community Fundraising Manager to develop and build relationships with community and corporate supporters, and give talks to community groups (schools, faith groups, local organisations etc.) to encourage their support for the charity.
Main Areas Of Responsibility:
Events Planning And Delivery
· Oversee planning and delivery of our community and corporate events including the Golf Day, Race Across Oxfordshire, the Business Breakfast, HOxStock, and the Thank You event.
· Liaise with venues, suppliers and contractors to ensure all events are well planned and professionally run.
· Manage all event communications, from invitations, registration, to event day and follow up, ensuring an excellent support journey throughout.
· Support the Community Fundraising Manger on third party events, including Homeless Oxfordshire’s participation in the Oxford Half Marathon, the London Marathon, London to Brighton bike ride and other challenge events.
· Manage and plan event day activity at third party challenge events.
· Support community groups who are running their own “in aid of” events for Homeless Oxfordshire, providing materials and promotion and attending events where appropriate.
· Ensure timely communications and stewardship of all challenge event participants.
Community Fundraising
· Support the Community Fundraising Manager to research and identify community fundraising prospects, and deliver communications and approaches to engage schools, colleges, faith groups and other community organisations.
· Give talks to community groups (schools, faith groups, local organisations etc.) to encourage their support for the charity and represent Homeless Oxfordshire at community fundraising events.
· Support the Partnership Fundraising Manager to steward employee fundraising activities e.g. bake sales, Giftmas collections etc.
· Work with HR and the Community Fundraising Manager to recruit and manage Community Fundraising Volunteers who can give talks to community groups.
· Work with the Community Fundraising Manager and Marketing and Communications Manager to develop presentations and resources to enable volunteers to represent Homeless Oxfordshire at community events.
· Oversee the administration linked to community fundraisers, including updating the database with communications and monitoring and managing fundraising materials.
· Support community fundraisers to use and register on third party platforms e.g. JustGiving, Enthuse, providing encouragement and tips for securing sponsorship and funding.
· Ensure timely and professional communication and interaction with community supporters, and prompt thanking of fundraisers and donors.
· Take responsibility for responding to/redirecting all emails to the shared fundraising inbox.
· Undertake other relevant duties, supporting the Fundraising and Communications team as required.
General Duties:
• Compliance with Homeless Oxfordshire’s policies and procedures.
Key Internal Working Relationships:
· Community Fundraising Manager, Partnerships Fundraising Manager, and Fundraising and Communications Team.
· CEO and Senior Management Team.
· Support Staff and Resident Engagement Team.
Key External Working Relationships:
· Schools, colleges, and universities.
· Local faith groups.
· Other community groups, e.g. Women’s Institute, Guides, Scouts etc.
· Challenge event participants.
· Third party event organisers and fundraising platforms e.g. JustGiving.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Are you a passionate leader who wants to make a real difference in the lives of children and young people?
We are looking for a Youth Service Lead to oversee and shape the delivery of our programmes across Bedfordshire. This is a key leadership role where you will ensure our services are safe, engaging, and impactful for the young people and families we support.
At F4YP, we support over 500 children and young people across 50+ schools, providing safe spaces, enrichment opportunities, and vital pastoral support. As Services Lead, you’ll play a central role in making this happen every day.
What you’ll be doing:
Leading and managing high-quality delivery across face-to-face services
Supporting and developing a team of delivery staff and volunteers
Ensuring excellent safeguarding, pastoral care, and behaviour support
Overseeing planning, staffing, and day-to-day operations across multiple sites
Monitoring impact, quality, and outcomes to continuously improve delivery
Working closely with schools and partners to support young people effectively
What we’re looking for:
Experience leading programmes or services for children and young people
Strong knowledge of safeguarding and pastoral support (SEMH/SEND desirable)
Proven experience managing and supporting staff
A hands-on, organised leader who can balance people, operations, and quality
Someone who is passionate about helping young people feel safe, supported, and confident
Bedford/Bedfordshire | Full-time (37.5 hrs) | 3-year fixed term | Working pattern: 9-day fortnight (one day off every two weeks), with full 5-day weeks required during holiday delivery periods
The client requests no contact from agencies or media sales.
Financial Accountant (Maternity Cover)
Up to £55,000 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Fixed-term (Maternity Cover)
The Royal College of Paediatrics and Child Health (RCPCH) is seeking an experienced and detail-oriented Financial Accountant to join our Finance team on a maternity cover basis. This is an exciting opportunity to contribute to the financial sustainability of an organisation dedicated to improving child health in the UK and globally.
Reporting to the Financial Controller, you will play a key role in ensuring the integrity, accuracy and compliance of the College’s financial operations. You will support strategic decision-making through high-quality financial reporting, analysis and modelling, while ensuring robust financial controls and timely statutory reporting.
This role is ideally suited to a qualified or part-qualified accountant with strong financial accounting experience, particularly within the not-for-profit or public sector environment.
Key responsibilities include:
Essential skills and experience include:
Desirable:
The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff. Most staff are based in our London office in Holborn, with teams also working across the devolved nations.
Our values — Include, Influence, Innovate and Inspire — guide how we work together. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates with protected characteristics. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.
The College operates a flexible and modern hybrid working policy, with colleagues spending 40% of their working time in the office over a four-week cycle and the remainder working from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.
We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible.
Closing date: 31 May 2026.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
Justlife’s Vision
Making people's experience of temporary accommodation be short, safe and healthy.
About the job
The role of Families Project Worker involves supporting a caseload of families living in temporary accommodation. The role requires a combination of specialist knowledge and excellent relationship building skills to support residents with varying degrees of mental health, addiction and trauma related issues to engage with appropriate support, improve their experience of temporary accommodation and to access suitable housing solutions.
The role is dependent on excellent communication and joint working with colleagues and a variety of partners and professionals; including the NHS, Probation Service, local council services and other third sector organisations.
The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.
A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.
Making decisions, “in the moment” to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.
Why do we exist?
Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.
How do we operate?
Our values guide our work and are very important to us:
What do we do?
Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.
We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.
Why work for us?
Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
Perks of working at Justlife
Key terms and conditions
Job Title: Families Project Worker
Hours: 18.75 hours per week
Contract: Fixed Term until 30th June 2027
Normal hrs to be worked: Hours can be spread across Monday – Friday between 9am – 5pm
Location: Brighton
Salary: £30,791 per Annum pro rata
Application Process
To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV.
Deadline for applications is 11:30pm 31st May.
Provisional interview dates will be the week of 8th June.
Responsible to: Families Project Team Lead
Responsible for: None
Key responsibilities
Service Delivery
Service Development
This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.
Person Specification
Essential Experience:
Desirable Experience:
Skills
Knowledge
Personal Attributes
Our vision is to make people’s experience of temporary accommodation as short, safe and healthy as possible.



The client requests no contact from agencies or media sales.
Do you have experience providing high quality support for an IT Service Desk?Are you passionate about helping people with their IT issues and keen to work for an Organisation with People at the heart of everything they do?
Samaritans is one of the UK and Ireland’s best known and respected charities. In these challenging times of rising cost of living, and more people struggling with their mental health, Samaritans is needed more than ever before. If you are a technological whizz and want to make a real difference to people’s lives – this is the role for you!
We are looking for a Service Desk Analyst to join our friendly Service Desk as part of the fantastic IT team. In this crucial role you’ll help respond to our staff and volunteers to resolve various 1st and 2nd line IT issues.
We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. If you are looking for a new opportunity or a chance to learn new skills, please consider applying.
As this is a fixed term role, we are looking for candidates who are immediately available.
Contract terms:
£27,000 - £28,500 per annum, plus benefits
5-month fixed term contract
Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences
Linked to our Ewell (Surrey) office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days per month.
What you'll do:
Provide 1st and 2nd line support to staff and volunteers
Respond to support requests via our service desk, as well as face to face, over email and by telephone
Manage incidents and requests through to resolution
Escalate issues to third parties where required
Provide support for a range of software platforms and equipment
Assist with new starter account creation
Participate in the out of hours on call rota
What you’ll bring:
Demonstrable experience of 1st and 2nd line IT support in a service desk environment
Experience providing support for both applications and hardware
Experiencing owning and managing support requests through to resolution
Great customer service skills
Experience working within SLAs
Experience supporting volunteers is desirable
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close:Sunday 17th May 2026
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.