Lived experience jobs
Engagement Officer
Location: Lancaster LA1 1BJ or such other place as required
Salary: Starting salary £18,556.20 for 22.5 hours per week, £30,919 to £32,654 (FTE), NJC Salary scale 6
Hours: 22.5 Hours per week, 9.00 am to 1.30 pm Monday- Friday (may include some bank holidays)
Closing Date: 12 noon on Monday 30th June
Lancaster & District Homeless Action Service Limited, known as LDHAS, is a registered charity and they have been working with street homeless and vulnerably housed people for over 32 years. They provide essential needs support, advice and information, from their centre in Lancaster with additional support from visiting partner agencies like Citizens Advice, Changing Futures, SafeNet, Calico, Red Rose Recovery, the Hep C Trust and Inspire.
The Role
The post holder will provide an engagement service with neighbours, the local community, visiting professionals and the clients, volunteers and staff of LDHAS in line with its aims and objectives.
The postholder will have lived experiences which support the work of LDHAS. They will have up to date knowledge of key stakeholders, support networks and agencies. They will liaise and engage with a variety of homeless hub organisations as required.
The postholder will support LDHAS clients, motivating and enabling clients as they engage with LDHAS and advocating for them as appropriate. The postholder will create a psychologically safe environment for clients enabling the completion of dynamic assessments, share information about LDHAS services and triage clients enabling them to access the services offered by key stakeholders including those organisations supporting the LDHAS hub in order to support individual needs. They will support clients with clothing, shower and laundry facilities.
The postholder will coordinate the engagement aspect of day to day running of the centre, including the attendance of clients and the management of donations and footfall in the building. They will ensure that health and safety protocols and procedures are maintained throughout the building during the hours of opening, alert to safeguarding and ensuring procedures followed.
They will ensure that good relations are maintained with the neighbours of LDHAS and with the local community. They will ensure that LDHAS clients in the immediate vicinity of the building are conducting themselves in an acceptable way.
Key Responsibilities
Communication
- Have communication skills and a communication style which enables a psychologically safe environment for clients.
- Have a communication style which motivates and enables people
- Establish and maintain relationships and gain the cooperation of others. This requires the skills to motivate, negotiate, persuade and empathise.
- Provide advice and guidance to others
- Act as an ambassador for vulnerable people
- Maintain effective communication with line manager
- Promote a culture of equality and diversity within the services provided
- Network with people from other agencies
Analytical and judgement skills
- Provide a liaison service with neighbours, the local community, visiting professionals and the clients, volunteers and staff of LDHAS in line with its aims and objectives.
- Ensure that LDHAS clients in the immediate vicinity of the building are conducting themselves in an acceptable way and action support as needed.
- Proactive in promoting opportunities for current and future volunteer roles in line with the volunteer recruitment process.
Planning and organisation skills
- Coordinate footfall and manage client and visiting professional requests through the day.
- Coordinate the use of shower and laundry facilities
- Contribute to reports and provide feedback when necessary
Client care
- Support clients choosing to share their experiences and to resolve inter-personal issues
- Create a psychologically safe environment.
- Advocate for clients and support their journey of recovery
- Signpost to other support networks or agencies as needed
Responsibilities for policy and service development
- Provide the development of policies and procedures
- Contribute ideas for service development and opportunities for clients
- Contribute to the development of volunteer roles.
Skills and Qualifications
- Wide knowledge and understanding of the needs of homeless and vulnerably housed people
- Wide knowledge and awareness of homelessness issues.
- Knowledge of safeguarding
- Experience of effective interagency working
- Effective communication being able to engage with and develop positive relationships with service users, colleagues, volunteers, partner agencies and members of the public.
- Ability to influence others
- Creative approaches to resolution of interpersonal issues, using de-escalation and conflict resolution approaches.
- Skills to undertake dynamic client assessments and triage appropriately for appropriate and relevant pathways
- An effective problem solver with an organised and imaginative approach to managing difficult situations.
- IT literate
- An effective team player
To Apply
If you feel you are a suitable candidate and would like to work for Lancaster & District Homeless Action Service, please do not hesitate to apply.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interventions will be delivered across various locations in South Wales, North Wales, Dyfed or Pan Wales
Ref PWC -252
Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?
If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
The Wise Group is a leading social enterprise working to lift people out of poverty. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).
About this exciting opportunity
Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.
We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales. Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.
What we are looking for
- Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
- L3 in Advice and Guidance or equivalent (desirable)
- The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
- An ability to work sensitively with clients applying trauma-informed strategies
- Impressive IT, relationship-building and communication skills, both verbal and written.
Please note this role requires Enhanced Adult DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: Sunday, 17th August 2025 at 11.00pm
We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time.
A ydych chi'n unigolyn rhagweithiol, trefnus a thrugarog, gyda hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai? A oes gennych chi brofiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd?
Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Personol i ymuno â ni a helpu i oruchwylio'r gwaith o ddarparu gwasanaethau Lles Personol i atgyfeiriadau a wneir gan Wasanaeth Prawf Cymru.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun hwn sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.
Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau).
Ynghylch y cyfle cyffrous hwn
Gan weithio fel rhan o dîm aml-asiantaeth, byddwch yn darparu cymorth sydd wedi’i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar. Byddwch yn ymgymryd â chynllunio asesu a gweithredu gyda defnyddwyr gwasanaethau unigol, yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer trawma-gwybodus i hwyluso perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth, ynghyd â darparu ystod o ymyriadau i ddefnyddwyr gwasanaethau sy'n cyfrannu tuag at gyflawni canlyniadau rhagnodedig.
Byddwch hefyd yn datblygu a chynnal perthnasoedd gweithio cadarnhaol gydag asiantaethau allanol, gan gynnwys y gwasanaeth prawf, carchardai, partneriaid, ac eraill a fydd yn cynorthwyo i sicrhau canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau, gan sicrhau eich bod yn gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt. Mae defnyddio cronfeydd data CRM y cytunwyd arnynt a chofnodi'r holl weithgaredd sy'n ymwneud â llwyth gwaith a darparu diweddariadau ac adroddiadau hefyd yn ddyletswyddau allweddol.
Yr hyn rydym yn chwilio amdano
- Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dîm aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin neu o negydu gyda’r nod o sefydlu cysylltiadau i hyrwyddo nodau prosiect
- L3 mewn Cyngor ac Arweiniad neu gyfatebol
- Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, arweiniad, eiriolaeth a hyfforddi
- Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma
- Sgiliau TG, meithrin-perthynas a chyfathrebu nodedig, ar lafar ac yn ysgrifenedig
Sylwch fod y rôl hon yn gofyn am wiriadau DBS Oedolion Uwch a fetio HMPPS.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.
Rydym yn gyflogwr hyderus ecwiti a chynhwysiant. Rydym yn croesawu pob cais ac rydym yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
About Us
At YMCA Trinity Group, we are committed to fostering a positive and rewarding work environment. We understand that the well-being and satisfaction of our staff and volunteers directly impact the quality of care and support we provide to our clients. We also value the vital contributions each individual makes in helping us achieve our mission.
The Role
Are you a strategic thinker with a passion for financial leadership?
We are seeking an experienced and dynamic Chief Financial Officer (CFO) to join our executive team. As the CFO, you will play a crucial role in shaping the financial future of our organisation, driving growth, and ensuring financial stability.
What We’re Looking For
We’re seeking a qualified senior finance professional with:
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Proven experience in a senior financial leadership role
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Strong technical understanding of charity finance and compliance
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Excellent relationship-building skills with staff, auditors, trustees, and other stakeholders
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The ability to lead and mentor a high-performing finance team
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A values-led approach aligned with YMCA’s purpose and ethos
Key Responsibilities
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Provide strategic financial leadership, advising the CEO and Board on financial direction and policy
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Lead the organisation’s budgeting, planning and reporting processes
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Ensure legal, regulatory, and statutory compliance across all financial activities
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Manage and develop the Finance Team, embedding strong processes and financial controls
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Produce annual operating plans and oversee financial KPIs
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Act as Company Secretary for YMCA Trinity Group and its subsidiaries
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Lead relationships with external auditors and financial specialists (e.g. tax, VAT, payroll)
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Maintain strong engagement with the Trustees, the FRaC Committee, and the Executive Team
Why Join Us?
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5 weeks holiday & public holiday allowance, plus a paid day off for your birthday (Pro rata)
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Competitive rates of pay and company pension (NEST Scheme)
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Your DBS Check Facilitated / Cost Paid as part of your onboarding
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Employee Assistance Programme for wellbeing support
Interview Dates
Interviews are scheduled to take place on Thursday 17th & Friday 18th July 2025 in Peterborough.
Contact Us
For an informal discussion on the role, contact Jonathan Martin (contact details can be found on LinkedIn).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your IT expertise to enable global mission. Join OMF International (UK) as IT Manager and lead secure, efficient systems that support gospel work.
This is an exciting opportunity to manage and develop the full IT infrastructure of a mission-focused organisation. You will provide hands-on support across hardware, software, networks, and cloud services, while ensuring GDPR compliance and system security. Based in Manchester, you’ll serve a diverse team of staff, members, and volunteers, delivering technical excellence while actively participating in OMF’s Christian community life.
If you thrive on managing change, solving complex problems, and want your skills to contribute to a global mission, we would love to hear from you.
The client requests no contact from agencies or media sales.
About the opportunity
Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.
At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.
Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.
Duties and responsibilities
Salesforce and systems development
- Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
- Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.
Team leadership and support
- Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
- Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.
Data insights
- Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.
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Data governance
- Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
- Any other reasonable tasks as per the request of the CEO.
About you (person specification)
Qualifications criteria:
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Two or more years experience with Salesforce administration.
- Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
- Experience analysing and visualising quantitative data.
- Good understanding of GDPR compliance and processes.
- Able to design new processes that are scalable, impactful and user-focused.
- Experience managing projects effectively.
- Confident in communicating change to stakeholders at all levels.
- Creative and inquisitive about how technology and automation can improve efficiency.
- Committed to diversity, equity and inclusion.
- Committed to the mission and values of Action Tutoring.
- Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Salesforce Administrator Certification (or on track to complete within the next six months).
- Line management experience.
- Experience with data visualisation tools such as Power BI or Tableau.
- Experience using coding languages R, Python or SQL for data cleaning or analysis.
- Experience working in the charity or NGO sector.
Reports to: Head of Impact and Quality
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Contract and hours: Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Application deadline: Sunday, July 13th, 2025
Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025
Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join the Communications and Engagement Team as our Head of Communications and Engagement.
The post will involve supporting the Union to deliver its communications strategy, as well as our democratic functions such as campaigning and leadership elections. You'll lead the Communications and Engagement Team, and work closely with the Union team and University colleagues to ensure that we communicate effectively with our stakeholders.
Main responsibilities:
Communications:
- Develop and deliver the Union’s overall Communications Strategy Develop and deliver effective communication plans for the Union’s projects and priorities
- Ensure that all communications channels are properly evaluated, and provide advice and guidance on which resources or strategies to deploy
- Manage the Union’s marketing and communications channels Oversee the Union’s data protection policies, ensuring that staff are aware of their responsibilities
- Responsible for managing the Union’s CRM/CMS, including owning the relationship with our supplier.
- Manage the correct application of the Union’s tone of voice across our communications channels, providing guidance, training and support where needed to teams and departments.
- Manage the Union’s visual identity through digital, video, and print, regularly reviewing and evolving the visual style.
- Regularly gather and communicate the impact made by the Union, including the development of impact reports
Democratic functions:
- Ensuring that the Union is considered to be legitimately representative of its members by increasing engagement in and the quality of democratic activity. In doing so, ensure that the Union is truly democratic, and that all members and Officers adhere to the Union's constitution and bye-laws.
- Responsible for leading the Union’s democratic procedures, for example the annual elections or Annual Members’ Meetings
- Support the Elected Officers to communicate their priorities and campaigns to our members, helping our Officers effectively develop their own personal communications plans to raise their profile across the student community.
Deadline:
The closing date for applications is 11:59pm on 30/06/2025.
We intend to hold interviews on Fri 11 July.
Please upload a supporting statement of no more than two sides of A4 outlining why you are interested in this role and how you meet the specification, alongside a copy of your CV.
The client requests no contact from agencies or media sales.
Client Services Manager
Breaking Barriers
Greater Manchester/Hybrid with minimum of 2 days per week in Manchester office
Permanent
Salary £36,000 - £40,000 based on experience (pro rata if part time)
Full time, open to 4.5 days (0.9) or compressed hours, with flexible working arrangements and occasional weekend of evening work (TOIL provided)
Excellent benefits including 25 days annual leave plus bank holidays and Christmas closure, Cycle to Work scheme, Wellbeing Day, Employee Assistance Programme
Do you have experience managing teams delivering frontline employment or support services, with knowledge of services and stakeholders in Manchester? If you're looking for a new role with a values-led organisation which is mission-led, welcoming, entrepreneurial and collaborative, we'd love to hear from you.
Charity People are delighted to be working with Breaking Barriers, a charity which helps refugees to find meaningful employment, to recruit a Client Services Manager.
Breaking Barriers is a specialist refugee employment charity. Refugees flee their homes in fear, with more hardship on their arrival in the UK: a new country, language and stigma. With a different work culture to navigate, refugees are four times more likely to be unemployed and are often left to face these barriers alone. Breaking Barriers' vision is for every refugee to access meaningful employment and build a new life. They do this through one-to-one advice and guidance, education, and training, and innovative partnerships.
This year, Breaking Barriers marks its 10th anniversary and in the past decade they've grown from an ambitious start-up to a high-impact charity supporting over a thousand individuals annually. Through their work, refugees and people from a refugee background are becoming financially stable and finding purpose in their work.
The Client Services Manager will lead a team of Advisers and client-facing staff to deliver high-quality employment support services to refugees in Manchester.
Key responsibilities
- Team Leadership & Development: Manage and support a team of Advisers and client-facing staff through supervision, coaching, recruitment, and fostering a collaborative, high-performing culture.
- Service Delivery Oversight: Ensure high-quality, client-focused employment support services, oversee the full client journey, maintain operational systems, and drive continuous service improvement.
- Project & Programme Management: Lead, plan, develop, coordinate and review key projects, adapt delivery models to meet funder and client needs, and monitor progress to ensure successful outcomes.
- Stakeholder & Partnership Engagement: Build and maintain strong relationships with external partners, represent the organisation in networks, and collaborate with employers to create opportunities for clients.
- Monitoring, Reporting & Safeguarding: Ensure accurate reporting and data use for service improvement, embed evaluation and client feedback processes, and uphold safeguarding standards across the team.
About You
The successful candidate will be an experienced manager of frontline employment or support services, with strong people management skills across supervision, training, and performance. You will bring expertise in employment support, careers guidance, or refugee integration, and have successfully led service delivery across multiple locations.
You will have a solid background in project or programme management (planning, developing, coordinating and reviewing), adapting services to meet funder and client needs, and using data to monitor KPIs and produce insightful reports. You will be confident building partnerships with external stakeholders and using data to drive service improvements.
You will understand safeguarding in client-facing services and can support staff in identifying and escalating concerns. You also bring insight into the challenges faced by displaced communities, ideally through Lived Experience of seeking sanctuary in the UK.
Experience working with local authorities, DWP/Jobcentre Plus, or training providers; familiarity with CRM systems; and a track record of contributing to service innovation are desirable criteria.
How to apply
To apply for this role or for an informal confidential, share your CV via the link below. Jen D'Souza will be in touch with the full pack and details on how to apply. The application process is CV and Supporting Statement.
The deadline is 12 noon on Tuesday 24 June with interviews scheduled for w/c 30 June. First stage interviews will be held online with second stage likely in person in Manchester (TBC) on Tuesday 8 July.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Fundraising Assistant, you’ll play a key role in supporting all aspects of our fundraising activity – from day-to-day operations to our ambitious Transforming Lives Appeal. You’ll work closely with individuals, community groups, and organizations to inspire and maximize their fundraising potential.
About the role
• Support all aspects of fundraising for both day-to-day needs as well as the Transforming Lives Appeal
• Proactively work with individuals, community groups, and organisations to encourage and maximize their fundraising potential
• Assist in the development of strong relationships with donors and supporters by engaging them on a professional level and understanding their motivations
• Assist in delivering the fundraising events programme contributing your ideas to help develop and plan events and supporting their delivery
• Engage with students and staff on an ongoing basis to facilitate the understanding of their fundraising needs as well as to be able to host tours of the trust in a knowledgeable manner
• Assist in all aspects of administration from taking calls, answering emails, and general administration tasks
• Deliver a consistent and high quality of supporter engagement through all enquiry channels
• Contribute new ideas and continually seek to improve processes to drive efficiency and improve supporter experience
What we’re looking for:
• GCSE English and Maths grade 4/C or above
• Experience of charity, sales, marketing or administration
• Excellent organization and administrative skills
• Excellent IT skills and good understanding of social media
• Working on databases
• Self-motivated with a flexible approach to working including being available to assist with events during evenings and weekends
• Excellent presentation, interpersonal and written communication skills with an attention to detail – able to interact at all levels within the trust in a professional and engaging manner
• Full clean driving license – post holder to be prepared to use own car in line with Trust driving policy
About Seashell
Seashell has a simple mission; to help children and young adults with the most complex needs, and their families, live their best lives. It is a truly inspiring place to work. We celebrated our 200-year anniversary in 2023 and have been based on our current campus in south Manchester since 1952. Our amazing workforce of over 600 staff educate and care for 150 young people who attend our school and college, 50 of whom live with us on site in our 17 residential houses.
Seashell is nationally recognised for its skilled workforce who are trained to educate and care for children and young adults who have the highest needs in the UK, and which include a complex range of visual, hearing and multi-sensory impairments, severe and complex autism, as well as physical disabilities.
Seashell’s exciting new vision launched in 2022 and reads: “Seashell aims to be exceptional in educating and caring for children and young adults with the most complex needs, with an amazing workforce supporting families from its world class campus, and to share its excellence on a national and international platform.”
The journey towards this vision has already begun and new, state of the art facilities are being built. Following the construction of a residential village in 2015 and a world class school and shared services building which opened in February 2023, we are embarking on the next phase of our site transformation - a new college and inclusive sports and wellbeing facilities which is set to be delivered in 2026. Following this we will continue with our campus transformation, with plans for several capital projects including a knowledge hub, forest school and tree house, sports pavilion, and a hydrotherapy centre.
If you would like to work for an inspirational, values driven Northwest charity and make a real difference to the lives of our very special students, please apply for this exciting role.
The client requests no contact from agencies or media sales.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for an experienced Senior Programme Funding Manager to secure crucial support from grant-making organisations and institutional funders.
- Drive strategic growth by mapping global programmes to UK funding opportunities, developing innovative strategies, and pioneering our humanitarian funding approach.
- Craft compelling partnerships by transforming programme insights into standout proposals and building strong relationships with like-minded funders.
- Collaborate globally with international teams to ensure funding applications reflect real community needs and align with expert input across safeguarding, finance, and programme delivery.
- Innovate by forming strategic partnerships with NGOs, research institutions, and development actors to co-create impactful new approaches.
- Lead grant processes from end to end, ensuring excellence in donor communications, reporting, and internal collaboration across departments.
- Maintain rigorous standards by managing due diligence, tracking progress in Salesforce, forecasting KPIs, and ensuring compliance with policies and best practice.
If you are an exceptional relationship builder, experienced in international development, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The deadline for applications is Friday 27 June 2025, 17.00 UK time.
Please note:
The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a role specific covering letter.
CVs submitted without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Hope Church, a lively and growing Anglican church in North West Bicester, is seeking a part-time (three days a week) worker, gifted and passionate about ministry with children, families and schools.
Who we are
Hope Church is a charismatic evangelical Anglican church planted from Emmanuel Church Bicester (ECB) and part of the Bicester Team Ministry. Based in the heart of Elmsbrook, a thriving eco-town development, we are a welcoming community with a strong heart for mission. With many young families in our area, we long to see children and parents encounter Jesus, grow in faith, and feel part of God’s family.
The Role
We are looking for someone who will:
· Develop and lead our ministry with children and families, both in church and the community.
· Build strong relationships with local schools, supporting their Christian ethos and outreach.
· Work alongside our leadership team to create fun, faith-filled opportunities for children and families to explore and grow in their relationship with Jesus.
· Equip and encourage volunteers, ensuring our ministry is sustainable and effective.
Who You Are
· A committed Christian with a passion for sharing the gospel with children and families.
· A creative and engaging communicator, able to connect with people of all ages.
· Someone who thrives on building relationships and working in a team.
· Excited by the opportunity to develop something new and make a real impact.
Why Join Us?
· A supportive church family who will pray for and encourage you.
· The opportunity to shape and grow a vital ministry.
· A vibrant community with lots of young families.
· The chance to make a lasting difference in the lives of children and families.
Please note: Only applicants who complete the attached application form and send it to the email address stated on the form will be considered.
We warmly welcome applications from candidates around the world. However, please be aware that this role is primarily based in Bicester, UK, with the majority of responsibilities carried out in person, including a significant part of the role on Sundays. There is some flexibility to work a portion of the hours remotely, but the bulk of the work will be face-to-face.
Unfortunately, we are unable to support relocation and all applicants must already have the appropriate immigration status to live and work in the UK.
The client requests no contact from agencies or media sales.
Manager
Location: Lancaster LA1 1BJ or such other place as required
Salary: Starting salary £30,903.60 for 30 hours per week, £38,626 to £41,511 (FTE), NJC Salary Scale PO2
Hours: 30 hours per week (with a possibility of increasing to 37.5 hours if required)
Closing Date: 12 noon on Monday 30th June
Lancaster & District Homeless Action Service Limited, known as LDHAS, is a registered charity and they have been working with street homeless and vulnerably housed people for over 32 years. They provide essential needs support, advice and information, from their centre in Lancaster with additional support from visiting partner agencies like Citizens Advice, Changing Futures, SafeNet, Calico, Red Rose Recovery, the Hep C Trust and Inspire.
The Role
The post holder will operationally manage Lancaster & District Homeless Action Service ensuring effective day-to-day management and the delivery of high-quality support to street homeless individuals with complex needs. This role involves leading and managing a team of staff and volunteers and facilitating a hub for a range of services. The post holder will foster strong partnerships within the hub ensuring it operates efficiently, safely and in line with LDHAS's values and policies. The post-holder will also lead LDHAS in the strategic development of its vision as a hub for a range of services. This includes strategy and business planning development and articulating LDHAS's vision and mission in partnership with the Board.
Key Responsibilities
- Provide strong and effective leadership to the operational team, fostering a positive and collaborative working environment.
- Oversee the day-to-day operations of LDHAS services, ensuring they are delivered to a high standard and in line with agreed policies and procedures.
- Manage and support the performance and development of staff and volunteers, including supervision, appraisal, and training.
- Develop and maintain effective working relationships with partner agencies and stakeholders within the hub and the wider community.
- Ensure the hub operates as a safe and welcoming environment for service users, staff, and volunteers, adhering to health and safety regulations.
- Contribute to the development and implementation of LDHAS's strategic plans and operational policies.
- Monitor and evaluate the effectiveness of services, identifying areas for improvement and implementing changes as required.
- Manage budgets effectively within the operational remit, ensuring value for money.
- Ensure accurate record-keeping and data collection in line with organisational requirements and relevant legislation.
- Prepare reports for the Board of Trustees and other stakeholders on operational activities and performance.
- Lead on safeguarding matters within the operational team, ensuring adherence to LDHAS's safeguarding policies and procedures.
- Manage risk effectively within the operational areas, implementing appropriate risk assessments and mitigation strategies.
- Respond dynamically to situational changes and risks, ensuring the safety and well-being of service users, staff, and volunteers.
- Develop and monitor plans and processes for ensuring the long-term viability of the organisation and ensure impact reporting is developed.
- Work with the Finance Officer and Fundraising & Development Officer to ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
- Identify and respond to emerging needs and trends within the local homeless community.
- Represent the LDHAS at relevant forums and meetings.
- Respond to media enquiries, manage events, photo calls and visits.
- Produce, edit, proofread, and co-ordinate complex internal and external publications, client leaflets and public advice documents.
- Write press releases, articles; oversee print and distribution.
- Work with the management team to prepare the annual report and annual accounts for authorisation by the Board and then submission to The Charity Commission and Companies House.
- Report to the Board on the organisation's strategic developments and challenges and risks.
- Alongside the Board take responsibility for the legal obligations of the organisation in accordance with The Charity Commission and Companies House.
Skills and Qualifications
- Professional knowledge of working with vulnerable adults and homelessness. Gained through qualification and/or equivalent Bachelor level experiential learning.
- The ability to draw on and apply personal lived experiences appropriately.
- Evidence of continuing professional development
- Extensive knowledge and understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services that are responsive to their needs
- Knowledge of relevant legislation, policies, and procedures related to homelessness and safeguarding.
- Extensive experience in managing services for individuals with complex needs.
- Experience of developing and delivering effective interagency working
- Experience in the development of new roles and services
- Demonstrable evidence of leading change
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Ability to work effectively in a multi-agency environment.
- Strong organisational and problem-solving skills.
- High-level analytical problem-solving skills
- Ability to critically analyse and evaluate service issues to promote service improvement.
- Ability to respond dynamically to situational change and risk
To Apply
If you feel you are a suitable candidate and would like to work for Lancaster & District Homeless Action Service, please do not hesitate to apply.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a compassionate and skilled Complementary Therapist who is looking to make a real difference in the lives of bereaved families. Edward’s Trust is seeking a dedicated Complementary Therapist to provide vital support to adults who have experienced the loss of a child, as well as parents and carers of bereaved children and young people. In this role you will offer tailored wellbeing interventions, including individual and group support, while helping shape and develop our service to reach those who need it most.
As part of our multi-disciplinary team, you will play a key role in delivering high-quality wellbeing support, working collaboratively to ensure we offer the highest-quality, holistic care. If you are passionate about holistic bereavement care and want to contribute to a supportive and dynamic charity, we would love to hear from you.
Please submit a CV and a detailed covering letter outlining how your skills and experience match the person specification.
Supporting bereaved families with care, compassion and hope across the West Midlands
The client requests no contact from agencies or media sales.
This experienced helpliner will help us grow our reach and better support people affected by migraine. We are looking for a dedicated and passionate self-starter with the ability to prioritise their own workload whilst supporting our community.
The ideal candidate will be engaged and willing to learn with a proven track record of delivering support services within the charity sector. They will be an excellent communicator who is good at self-motivating in a remote role and has experience in building meaningful relationships with a range of stakeholders. They will also be able to multi-task on a daily basis by supporting our service users through a range of platforms.
Experience of supporting service users face to face, being able to extract data for reporting, grow existing services and the ability to deliver presentations would also to desirable.
Please only apply if you match the criteria stated in the role requirements,
The client requests no contact from agencies or media sales.
Assistant x 2
1 x to the CEO | 1 x Communications & Helpline
Location: Hybrid – working from home, with at least 1 day a month working from our office in Bracknell, Berkshire.
Contract: Full-time (35 hours per week).
Salary: £25,000 per annum
We’re looking for two enthusiastic, ambitious and organised individuals to join our team as Assistants, each supporting a different area of the charity. One role will provide high-level support to our Chief Executive Officer (CEO), while the other will focus on helping our Communications and Helpline team deliver their vital services. These are excellent opportunities to work at the heart of a charity that is committed to creating a dyslexia-inclusive society.
About the roles
Executive Assistant
This role will support the smooth day-to-day functioning of the CEO’s office, helping manage key processes, communications, and external relations. You’ll be central to diary coordination, board support, stakeholder liaison, and financial administration, contributing to strong governance and strategic delivery.
Key responsibilities include:
· Managing the CEO’s diary, inbox, travel and meeting logistics
· Preparing board papers, agendas, minutes, and reports
· Liaising with stakeholders and trustees
· Supporting advocacy and public affairs activity (e.g. parliamentary events)
· Helping with financial admin tasks such as raising invoices and supplier forms
· Providing wider administrative support to the senior leadership team as needed
This role would suit someone confident in managing sensitive information, working to tight deadlines, and liaising with senior contacts across the charity and beyond.
Communications & Helpline Assistant
This varied and rewarding role provides hands-on support to our helpline and external communications work. You’ll be helping our volunteers offer accurate and empathetic support to the public while also assisting with digital content, social media and outreach campaigns.
Key responsibilities include:
· Supporting helpline volunteer coordination, training and performance
· Helping develop and maintain helpline resources and records
· Creating and publishing content for our social media and website
· Supporting email marketing, digital analytics, and campaign promotion
· Assisting with press releases, stakeholder communications and events
This role is ideal for someone who enjoys helping people, has strong communication skills, and an interest in digital content and community engagement.
What we’re looking for (both roles)
· Excellent organisational, administrative and multitasking skills
· Demonstrable experience in a similar job
· Excellent written and verbal communication abilities
· A friendly, proactive, can-do attitude and attention to detail
· Confidence using IT systems, including MS Office and databases
· Ability to work independently and collaboratively in a small team
· Discretion when handling sensitive or confidential information
The following is also highly desirable - experience in a charity setting, knowledge of dyslexia/neurodiversity, and familiarity with tools like Xero, Canva, or WordPress (depending on the role).
Please view the job descriptions for additional information.
Why join us?
At the BDA, we are passionate about making the world more inclusive for people with dyslexia. You’ll join a friendly, supportive team where your work makes a real impact. Whether supporting our CEO’s strategic aims or helping deliver services to the public, you’ll be contributing to lasting change.
Closing date – 15 July 2025. Please note, we reserve the right to close these vacancies early if we receive sufficient applications for the roles. Therefore, if you are interested, please submit your application as early as possible.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Website Product Owner:
The Talent Set is thrilled to be working with a fantastic health charity to recruit a dynamic and hands-on Website Product Owner. This role offers a unique opportunity to lead the final, critical stages of a full website redevelopment project—ensuring the site is fully optimised, technically sound, and ready for launch in September 2025.
With a solid internal team and external agency support in place, what’s missing is you: a modern digital specialist with real expertise in SEO, UX, project delivery, and CMS platforms.
Key Responsibilities:
- Lead website redevelopment delivery - Work closely with the Digital Lead and wider team to get the new website "over the line". The project follows a waterfall approach, and you’ll be instrumental in managing final phases—content, testing, fixes and go-live support.
- UX testing & optimisation - Use tools like Google Lighthouse to monitor and improve page performance and user experience. You’ll drive the site’s performance grade from a current C/D score to an A, ensuring it meets industry standards.
- Hands-on SEO implementation - Deliver a detailed SEO action plan, improve accessibility, fix broken links, optimise metadata, and implement keyword strategies. You must be a true SEO specialist, not just managing agencies but owning the technical and content-related changes yourself.
- Content design & migration - Help reduce and restructure content from 2,500 to 1,500 pages. Support with auditing, rewriting, image updates (resizing in Photoshop), and migrating content in Umbraco. You’ll work closely with a Content Editor and Executive but will be actively involved.
- CMS & digital production - Use Umbraco (or similar CMS) to create, update, and publish content. Manage templates, update journeys, and ensure cross-browser/device consistency.
- Go-live preparation - Conduct page-by-page checks, broken link audits, redirects, SEO finalisation, and cross-device testing—ensuring the website is in peak condition for public release.
Person Specification:
- Strong, hands-on SEO experience—technical and content-based, with clear examples of campaigns you’ve delivered.
- Proficient in Google Lighthouse or similar tools, able to interpret and act on performance metrics.
- Proven experience managing website projects through to launch, ideally in waterfall environments.
- Solid understanding of UX principles, user testing, and digital accessibility.
- Proficiency with Umbraco CMS (or similar)—experience publishing, structuring, and editing content.
- Comfortable working in fast-paced, high-delivery environments with multiple deadlines.
- Confident using Photoshop, Google Analytics, Search Console, and related tools.
- Previous experience in health, charity, or non-profit digital projects.
- Experience with large content migrations or restructures.
- Knowledge of accessibility standards (e.g., WCAG 2.1+) and digital inclusion best practice.
What’s on Offer:
- Ability to work flexibly, with 2 days per-week in the Central London office.
- An initial 3-month contract at a fantastic organisation.
- A fantastic rate of £167.23 per-day + £20.81 daily holiday for the successful candidate.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidate within 48 working hours.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.