Mental health volunteer roles in birmingham
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
If you want to make a difference to people living with a mental health condition then we’d love to hear from you!
About us
At The Mental Health Community we use our lived experience to build understanding and support for what it’s like to live and work alongside managing a mental health condition.
We know that it can be difficult to get, or keep a job if your energy levels, how you’re feeling and your ability to go to a place of work every day are affected by a mental health condition like anxiety or depression. But we also know that having a sense of purpose and belonging can really help with the symptoms and impact that mental health conditions can have on you.
Our work is focused on helping people with a mental health condition who are in work or looking for work. We do this by supporting businesses to improve how they look after people, because we know that by creating inclusive and safe spaces at work we make it possible for people with mental ill health to stay in the workplace which helps keep them well and benefits the businesses too.
By joining our board you will be:
- Making a lasting impact by helping us make more workplaces safe and inclusive for people with a mental health condition
- Shaping the future of our charity as we expand our services and reach more people who need our support
- Using your skills and experience for good by helping guide the strategic direction of our charity.
What we’re looking for
We are looking for at least 4 new trustees to join our team. Whatever your skillset, we’d love to hear from you and there are some areas where we need particular help:
· Treasurer: oversee our financial health, provide guidance on building long term financial plans to help us grow and ensure appropriate financial management.
· Marketing and Communications: strategic oversight of our marketing and communications, raising awareness of our work and reaching new audiences through digital strategies and media engagement.
· Fundraising: develop our fundraising strategy and income streams, including grant applications, corporate sponsorship and campaigns.
· Governance: guide us in operating transparently and effectively whilst maintaining high standards of governance in compliance with our governing document and charity law.
We particularly welcome applications from people with lived experience of mental ill health, young people aged 18-30, people of all socio-economic backgrounds, genders and people from Black, Asian and minority ethnic communities.
About the role
As a board of trustees we meet remotely every 6 weeks, there may be some activity in between meetings so the estimated total time commitment is 4 hours every 6 weeks.
In addition to using your specific skills to develop how we work, all trustees share responsibility for:
· Developing our activities to help us achieve our purpose and positive impact,
· Making sure we are compliant with our governing document and the requirements of the Charity Commission, and
· Being an active member of the board to help us make good decisions
What you can expect from us
We are committed to supporting our Trustees: you can expect an induction to the organisation and trustee role plus any additional conversations and support you need to help you feel confident in your role.
Our meetings are relaxed and informal; there are no expectations of ‘business clothes’, technical jargon or having all the answers.
We welcome and support your preferences for the way we work together, how you like to receive information and how we can make it easier for you to participate actively in our discussions.
One more thing
We know that great trustees come from many backgrounds and with a variety of experiences and that’s great - we really value people who bring different perspectives and add new voices to our team.
But you might not feel you ‘check all the boxes’ as you read this advert or the role description, especially if you’ve been marginalised or excluded. We get it, and we’ve felt like that too. But we hope you’ll apply anyway because we’d love to hear from you and will take care to help you feel welcome and included.
For more information on the role please see the role description.
We welcome and support your preferences for how you like to receive information and how we can make it easier for you to apply.
If you prefer to apply in a different way e.g. through a conversation or submitting a short video please contact us and we can arrange it.
If you need any adjustments during the application process please let us know and we'll do our very best to accommodate them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoying talking with people and helping them based on your life experiences?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
What is knus?
knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.
What does knus mean? 'hug' in Danish.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 3+ hours per week is required. We are flexible and like to work around you.
Do you like to learn?
We provide training for all volunteers that join us. Our peer support training is CPD accredited. 20-25 hours of volunteering training is required and is self led online.
If you’re interested head over to our website and we can have a chat or apply here.
Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check. If you've got a current Enhanced DBS on the update service, this cost will not apply.
You must be a UK resident to apply for this role.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.
If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.
- Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
- Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
- How much time can you give? As much as you want to do. We are flexible and like to work around you.
- Do you like to learn? We provide training for all volunteers that join us. You'll have access to our CPD courses to help you advance your knowledge and certificates to add to your CV.
How does it work?
In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.
We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.
Important information:
In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.
Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Are you an experieniced Nutritionist? Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
We're looking for an experienced nutritionist to help us design a catalogue of recipes that help reduce anxiety and in turn improve mental health.
What is knus?
knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.
What does knus mean? 'hug' in Danish.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 2-4 hours per week is required. We are flexible and like to work around you.
Do you like to learn?
We provide training for all volunteers that join us.
If you’re interested head over to our website and we can have a chat or apply here.
Please note - all successful volunteers are required to pay the cost price of £20.60 for an Enhanced DBS check. If you've got a current Enhanced DBS on the update service or in receipt of benefits, this cost will not apply.
You must be a UK resident to apply for this role.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Do you enjoy organising things and making this happen?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
We’re looking for admin volunteers to help with our daily operations. We have a variety of ways you can get involved:
- Responding to client requests and enquiries
- Fundrasing and partnership management
- Managing and updating company databases
- Keeping track of partnership enquiries
- Maintaining internal, volunteer, and client records
- Drafting and mailing client correspondence and newsletters
- Organising events, scheduling meetings, and making travel arrangements
- Providing administrative support to other departments or projects as needed
- Performing other duties as agreed in advance
We’ve designed our volunteering programme to be flexible and adaptive to you. All volunteering is 100% remote and you’re supported fully by our team. You control what you do and how many hours per week you want to volunteer. Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK. You must be a UK resident to apply for this role.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 2 hours per week is required. We are flexible and like to work around you.
Training
We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role. After, you’ll have access to over 90 CPD accredited courses should you want to study further.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of our future? After a period of growth Grassroots Suicide Prevention are seeking to recruit further trustees.
We are a national suicide prevention charity, and our vision is a future where more lives are saved from suicide. We empower people to help saves lives from suicide through connecting, educating, and campaigning nationally:
· Connecting: We listen and connect people to support through our Stay Alive app, tools, and resources to help keep people safe from suicide.
· Educating: We offer bespoke and evidence-based consultation and training, co-designed to empower individuals, organisations, and communities to develop the skills and confidence to help save lives.
· Campaigning: We help remove the stigma around suicide. We know that most suicides are preventable with timely intervention and the right support. We raise awareness through campaigning on the ground and influencing at a strategic level.
As a Trustee, you will be joining a charity in a strong position with an ambition to build on our successes. We will be looking to build on existing activities and developing new innovative projects.
Trustees are our most senior leaders. They set our strategic direction, make sure we’re using our resources effectively and ensure we’re having the greatest possible impact in the communities in which we work. Trustees are expected to undertake duties in a manner that reflects GSP’s values and ethos.
We are particularly looking for Trustees with skills and experience in one of the following areas:
-
charity experience, ideally a CEO or former CEO who has grown a local charity into a national
-
fundraising and/or someone who sits across marketing, comms and fundraising but with more experience on fundraising than comms
-
frontline support both online/digital and face to face in health and social care
-
business development and networking
We are a friendly and welcoming organisation and are passionate about what we do. You’ll be joining our Board of Trustees at an exciting time with lots of opportunities to build on our success over the next few years. If you have the time and enthusiasm to be part of something amazing, please get in touch.
We welcome applications from those with lived experience.
If you would like to apply and/or find out more about this position, please see the job description attached.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
As a Volunteer Administrator, you’ll play a key role in supporting our Rapha Listening Service by conducting initial service user assessments, assisting in matching clients to volunteers, and ensuring accurate data management. This role is ideal for someone who is organised, empathetic, and looking to gain valuable experience in administration, community support, and mental health services.
What You’ll Do
- Conduct initial assessments of service users via telephone, virtual, or face-to-face meetings.
- Input and maintain session reports in our CRM system (Lamplight) for monitoring and safeguarding.
- Complete service user feedback forms for monitoring purposes
- Assist with admin tasks, including computer-based filing and documentation.
- Signpost service users to appropriate external services when needed.
- Participate in team support sessions and 1:1 supervision with your line manager.
What We Offer
- Full training in safeguarding, data protection, and mental health support.
- Certificates for courses completed to enhance your CV.
- Volunteer Time Credits—exchangeable for services and activities with our local/national partners.
- Free group access to selected museums.
- Professional references for future employment.
- A chance to develop valuable skills in admin, mental health, and community work.
What We’re Looking For
- Compassionate, non-judgmental, and a good listener.
- Strong computer and verbal communication skills.
- Attention to detail.
- Self-motivated with the ability to work independently.
- A team player with a positive and enthusiastic attitude.
- Ability to handle sensitive information with confidentiality.
- Satisfactory DBS check (we can assist with this).
- Experience using Microsoft Office and CRM systems.
- Additional language skills to support diverse communities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping people with learning disabilities, autism and mental health issues to live gloriously ordinary lives
Do you have a background and in-depth experience of strategic charitable fundraising and best practice?
Are you experienced in advising on charity fundraising at strategic and operational levels?
Have you got credibility and passion to help us make a difference?
If the answer is YES, why not consider becoming a FitzRoy Trustee
About Us
FitzRoy is a pioneering national charity, providing a range of support to people who need support to enable them to live independent lives. Our vision is a society where people are treated as equals within inclusive communities and empowered to ensure their rights and aspirations are met.
FitzRoy maintains a financially sound organisation , and whilst the majority of our funding comes through the provision of local authority contracts, the importance of fundraising and philanthropic support cannot be underestimated in this, the most challenging of environments for our sector and the people we support.
The Role
At this time, we are seeking to strengthen our Board by appointing a Trustee with dedicated experience in successful strategic fundraising and knowledge of corporate and philanthropic giving working with major donors, Trusts and Foundations, Patrons and Ambassadors, to help support our strategic objectives.
- Fundraising strategy, collaborate with the Board and Executive Leadership to support the development and implementation of a comprehensive fundraising strategy aligned with the organisations mission, vision and values.
- Work closely to advise our departmental teams on strategic direction to our fundraising and philanthropic efforts.
- Support the organisation in developing our approach to network relationships with existing and potential new donors, ambassadors and corporate partnerships.
- Provide knowledge and support to our team around grant sources and fundraising opportunities, branding and campaigns.
- Support the development of projects and causes to help create exciting, sustainable, appealing asks to funders.
As a Trustee you will have the opportunity to influence our development, and with the other members of our Board, you will be responsible for the overall governance and strategic direction of the Charity.
We welcome applications from communities currently under-represented on our Board, specifically those with Black or Asian heritage and women. We value a range of mixed voices and aspire to a governance which reflects the diversity of our workforce and the people we support.
Trustee experience in the charity or social care sector is not required, and training and mentorship will be available to those interested in developing their leadership skills through being a Trustee.
We do encourage applications from those with a personal experience of learning disability, autism or mental health issues.
In return, if you are able to commit your time, energy and passion, you will be rewarded by being part of a forward thinking charity dedicated to transforming lives of people with learning disabilities, autism and mental health issues. This is a voluntary role, with paid travel expenses , requiring approximately one day per month of your time.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*APPLICATIONS CURRENTLY OPEN FOR MALE IDENTIFYING VOLUNTEERS ONLY*
Men Who Talk is a UK registered charity, running twice weekly online peer-to-peer support groups for men aged 18+ across the UK. The groups take place between 7:00pm - 8:30pm every Wednesday evening, and 11:00am - 12:30pm every Saturday morning.
Our groups are supportive spaces for men aged 18+ to come and talk openly about what's on their mind. All groups are free to attend and follow the evidence based model of peer support.
Volunteers are required to be online from 6:45pm to 8:45pm on a Wednesday evening, and from 10:45am - 12:45pm on a Saturday, and are required to facilitate around 1 group per month. Volunteers are asked to commit to an a minimum of 6 months of volunteering in the initial stage.
All groups are facilitated by 2 facilitators, and follow a semi-structured pattern.
We are looking for passionate men with some experience of groups facilitating or working in mental health settings to come join us as facilitators. Experience in using online platforms such as zoom is essential.
A degree in psychology is preferred but not an essential requirement.
You must have the right to live and work in the UK in order to join us, MWT is unable to sponsor any visa applications. Fluency in conversational English and a firm grasp of technology is also required.
Why Join MWT?
Men Who Talk is an exciting, fast growing charity, creating new spaces for men to talk openly about what's on their mind.
We have a diverse team full of talented and passionate individuals who are committed to changing the face of mens mental health across the UK.
As well as the opportunity to join the organisation at an exciting stage of it's development, volunteers also have the opportunity to develop their own skills and have regular chances to feed into the creative and strategic development of the organisation. We also provide enhanced safeguarding adults training, and the opportunity to develop key skills to enhance a career in mental health.
PLEASE NOTE: We are only able to accept applications from individuals who already have the right to live and work in the UK.
Please tell us in a few short paragraphs why you would like to join Men Who Talk.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amazing, giving, and inspiring are just a few words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
As a Regional Fundraising Volunteer, you will support Rethink Mental Illness in generating income, raising awareness, and building community engagement through local fundraising initiatives. The role will involve event planning and support, and public engagement to help achieve regional fundraising goals.
You will play a major part in bringing to life regional fundraising activities in line with our “Rethink in the Community" concept and increase regional awareness to generate much needed additional income and amplify the impact of the work Rethink Mental Illness do.
You will receive training and regular supervision to ensure you feel confident in your role.
Regional locations
Whilst this is a home based role, you will occasionally attend events within your region. We're particularly interested in receiving applications from people who live in the following areas:
Yorkshire & Northeast: Newcastle, Gateshead, York, Sunderland
Northwest: Manchester, Liverpool, Stoke-on-Trent
Midlands: Birmingham, Solihull, West Bromwich, Wolverhampton, Walsall
Southwest: Gloucester, Bristol, Plymouth, North Devon, South Devon, Cornwall
East of England: Norfolk, Norwich, Ipswich
What you will be doing as a Regional Fundraising Volunteer:
-
Support and assist in organising and participating in local fundraising events.
-
Help with event logistics, set-up, and participant engagement to ensure smooth delivery.
-
Take part in local initiatives acquiring donors and do it yourself fundraisers.
-
Increase awareness of the organisation’s work by helping to promote regional fundraising activity.
-
Represent the organisation at schools, community groups, and public events, delivering presentations to inspire support.
-
Communicate with supporters via phone, email, and face-to-face interactions.
-
Attend and contribute to meetings with the fundraising team and supporters to share updates and ideas.
What will make you a great fit for this role?
You will have good knowledge of your local community and be passionate about making a difference to those severely affected by mental illness. You will also have:
-
The ability to organise events and activities
-
The ability to inspire and motivate others
-
Good communication skills
-
Creative ideas to promote diverse fundraising activities
-
Dedication to our cause
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for a Fundraisers for our newly formed not for profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.
Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area
You will have the platform to take control and create your own success story.
Essential to the role
ü Enhanced Disclosure and Barring Service (DBS) check
ü Satisfactory references
ü Has working knowledge of word, Outlook
Desirable
ü Educated to GCSE level with English and Maths
Role and Responsibilities
· Have experience of fundraising would be ideal.
· Working with the Business Development Officer/Manager
· Must have strong verbal and written communications skills.
· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.
· Strong time management skills and manage own administration with a keen eye for attention to detail.
· Be honest, reliable and knowledgeable about our services and how we support the local community.
The vision of harnessing the remarkable bond between humans and dogs to alleviate the challenges of mental health.




The client requests no contact from agencies or media sales.
We are looking for someone with lived experience of accessing services provided by the wider psychological workforce. As a member of the Registration Advisory Panel, you will provide input on the service user experience of the wider psychological workforce. Members are led by the Chair who is responsible for preparing an independent report on an annual basis that will be submitted to the Trustees and will form part of the Professional Standards Authority annual accreditation renewal reporting.
In 2021 the British Psychological Society launched a new voluntary register for certain roles within the psychological workforce currently without statutory or other registering bodies. This important work ensures that these roles (currently Psychological Wellbeing Practitioners, Clinical Associate in Psychology, Children’s Wellbeing Practitioner, Clinical Associates in Applied Psychology, Mental Health and Wellbeing Practitioner and Education Mental Health Practitioner with a view to expand to other roles) ensures public safety, registrant accountability and a framework of fitness to practice including handling and investigating complaints.
The Registration Advisory Panel are responsible for strategic oversight of the Wider Psychological Workforce Register and reports directly into the Board of Trustees. The panel aims to hold the society to account against standards set by the PSA and its own policies on areas such as complaints, register developments, audit and accountability and reporting.
To apply please download a Statement of Interest Form, and submit it together with your CV.
Candidates to complete the statement of interest form or submit a cover letter
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.
Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available during the following hours:
- Monday to Sunday, 5pm-7pm
- Friday and Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for a Fundraisers for our newly formed not for profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.
Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area
You will have the platform to take control and create your own success story.
Essential to the role
ü Enhanced Disclosure and Barring Service (DBS) check
ü Satisfactory references
ü Has working knowledge of word, Outlook
Desirable
ü Educated to GCSE level with English and Maths
Role and Responsibilities
· Have experience of fundraising would be ideal.
· Must have strong verbal and written communications skills.
· You will be measured against agreed key performance indicators.
· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.
· Strong time management skills and manage own administration with a keen eye for attention to detail.
· Be honest, reliable and knowledgeable about our services and how we support the local community.
The vision of harnessing the remarkable bond between humans and dogs to alleviate the challenges of mental health.




The client requests no contact from agencies or media sales.
Lead the Board of Via, the charity delivering vital substance use, mental health and well-being services across the UK, and help provide high-quality, person-centred care to the people and communities affected.
Location: Flexible (Via has services across London, NW England and SW England)
Closing date: Tuesday 27th May
Who we are.
Via is an exceptional charity that puts people at the heart of everything we do. Over three decades, we’ve evolved from our origins as Westminster Drug Project, with a new now award-winning name and brand, into a dynamic, multi-service organisation delivering vital support across substance use, mental health, employment, sexual health, smoking cessation and youth services. With a turnover of £36m for 24/25 and remarkable growth of over a third in 2023/24, we’re now supporting over 12,500 service users annually across an expanding geographical footprint from London to Gloucestershire.
Our commitment to excellence and innovation is evident in our industry-leading services, which consistently perform significantly above the national average. We’re particularly proud to be pioneering the development of the UK’s first women-only detox facility, demonstrating our commitment to addressing crucial gaps in service provision.
Our Approach Makes Us Different
At Via, we believe in doing things differently. This starts with our commitment to staff well-being, including up to six months of full sick pay – a policy that exemplifies our trust in our people and our understanding that supporting our staff enables them to better support our service users. We achieved Investors in People Gold certification and were nominated for UK Employer of the Year and Third Sector Employer of the Year at the Investors in People Awards 2024, recognising our dedication to creating an outstanding workplace culture.
Our active Diversity, Equity and Inclusion group drives real organisational change, ensuring our services are accessible and effective for all communities. These aren’t just initiatives – they’re expressions of our core values: Care, Be Human, and Do the Right Thing, which guides everything we do.
The opportunity.
As we have experienced growth and are launching our new strategy, we had new Trustees join our Board as others have come to the end of their terms. As our current Chair, Yasmin Batliwala MBE comes to the end of her term later this year, we are looking to appoint a new Chair.
What Makes a Great Via Chair
- A Strategic Leader with proven experience operating at a senior level with a successful track record of achievement. You’ll have the personal gravitas to lead a significant, complex, national organisation, alongside the ability to lead a newly evolving and forming Board.
- Passionate About Our Cause: You will bring your expertise and passion for improving lives and reducing inequality. You’ll be someone who understands the complexity of our work yet can think strategically about our future. Your genuine enthusiasm will inspire others and strengthen our impact.
- Governance Experience: you will bring the experience of being on Boards and will work to lead the board to ensure sound financial health and accountability while effectively managing risk and continuing to innovate in service development and delivery.
- An Inclusive Champion committed to fostering diversity that reflects the communities we serve, promoting DEI training and growth, and holding staff and trustees accountable to these practices.
- A Relationship Builder with excellent interpersonal skills and diplomatic tact. You’ll develop a strong working relationship with the Chief Executive, maintain connections with key stakeholders, and represent Via as an effective ambassador.
- A Collaborative Leader who can bring people together, foster a team environment, and work in partnership with our board and team to drive our ambitious strategy.
Our Commitment to Inclusion
Diversity in governance isn’t just a goal for Via – it’s a necessity. Our services support people from every part of society, and we want our Board to reflect this diversity. We actively encourage applications from people with lived experience of addiction/recovery (whether personal or as family members/carers), and people from communities currently underrepresented at board level.
Time Commitment
The Board meets quarterly, usually in person. Including preparation time, representation at events, and strategic input, we estimate a commitment of the equivalent of 2-3 days per month. This includes:
- Four Board meetings per year
- Quarterly committee meetings
- Annual strategy and away day
- Ad hoc conversations with fellow board members and the Executive
- Occasional representation at events and meetings with key stakeholders, including at services.
Making a Difference Together
This is an extraordinary time to join Via. As we implement our new 2025-29 strategy and expand our geographical reach, innovate our evidence-based offer and increase access to more people. We’re not just growing – we’re evolving. You’ll help shape innovative services like our women’s detox facility while ensuring we maintain our unwavering commitment to quality, innovation, and person-centred care
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close on Tuesday 27th May.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.
