Operation manager jobs in Charing cross, greater london

SUMMARY

Position Title:  Head of / Associate Director of Organising & Campaigns (2 roles)

Level: Level 6 - 7 (Depending on experience)

Salary: £40, 000 - 55, 000 (FTE yearly/depending on experience/salaries under review as part of our ongoing pay review process)

Reports to: Director of Organising and Campaigns

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)

Contract: Fulltime (40hrs/weekly), fixed-term contract for 2 years with potential for Part time (e.g., 32hrs/weekly) options

Hours: TAA has flexible working hours, with some expected evenings (e.g., one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date: As soon as possible (with consideration for notice period)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action and change.

Young people are often the catalysts for major social change, from the Student Nonviolent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply.We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

ABOUT THE ROLE

In a context of the rise of the far right, increasing inequality, and climate disaster, The Advocacy Academy is growing to meet this moment. 

As part of this, we are expanding our Organising and Campaigns Team, looking to recruit two senior and experienced organisers and campaigners who are able to build the leadership of young people to enable them to turn the resources they have into the power they need to make the change they want. We have raised the funds needed to resource this growth and know what needs to be done. There are three key areas of responsibility:

1. Oversee and deliver TAA’s member-led organising campaigns
2. Play a lead role in delivering our Coalition Campaigns
3. Oversee our HOST programme, our in-house campaign accelerator and fiscal hosting programme

But there are several ways we could divide up the work into people’s roles. So, instead of splitting this up in advance ofapplications, we are asking candidates to apply first, and then dividing up the responsibilities into two coherent roles based on the best candidates that apply.

AREAS OF RESPONSIBILITY

The following responsibility areas will be divided between the two roles based on candidates’ strengths. 

1. Oversee and deliver TAA’s member-led organising campaigns

• Support members to develop and select key campaigns to prioritise on the basis of:
  • People: What our young people want and need to learn to support their growth as organisers and leaders in their own right.
  • Power: How we want and need to build power together
  • Change: Where there is an opportunity to win material change on the important issues of the day that directly affect our young people and others.
• Once campaigns are selected, you will support members to design clear-sighted campaign strategies to achieve objectives under the three categories above.
• You will then support members to deliver on these strategies, with the necessary campaign infrastructure to ensure it succeeds, including meetings, briefings, comms outputs, creative public action, aligning with allies, and negotiating with key targets.

2. Play a lead role in delivering our Coalition Campaigns, including but not limited to our Climate Coalition (Roots to Rise) and Gender Coalition (name tbc):

• Work closely with the Programme’s Team to develop and deliver organising and campaign training for key partner organisations, helping them to embed organising practices into their work, and support their young people to be organisers in their own right.
• Support the Programme’s Team and partners to develop and select key campaigns to prioritise on the basis of:
  • People: What our young people want and need to learn to support their growth as organisers and leaders in their own right.
  • Power: How we want and need to build power together
  • Change: Where there is an opportunity to win material change on the important issues of the day that directly affect our young people and others.
• Once campaigns are selected, you will support partners and members to design clear-sighted campaign strategies to achieve objectives under the three categories above.
• You will then support members to deliver on these strategies, with the necessary campaign infrastructure to ensure it succeeds, including meetings, briefings, comms outputs, creative public action, aligning with allies, and negotiating with key targets.

3. Oversee our HOST programme, including but not limited:

• Work with the Director of Oraginising and Campaigns to set the strategic direction and priorities for the HOST Programme.
• Proactively build relationships with our HOSTed groups and coach them to develop their leadership. This involved holding regular 1:1s and relational meetings that strengthen our connection and help them to identifyand act on their developing political interests and to plug them into relevant opportunities for growth at TAA and our wider networks.
• Identify opportunities to improve our offer to HOSTed groups and support them to tackle challenges they face. This includes developing a clear understanding of their aims and needs, and how their and our resources can be used creatively to help deliver these effectively.
• Oversee the Lead Campaign Organiser’s efforts to ensure our HOST Programme runs like a well-oiled machine by pulling in the right people at the right time to ensure key milestones are met.
• Oversee the budget for the HOST Programme, ensuring that all activities are run within financial targets, working with the Programmes leadership team to identify efficiencies and savings, checking in regularly with the Head of Organising and Campaigns and relevant senior colleagues to escalate any risks or opportunities that might arise.

4. Be a key member of the Organising and Campaigns Team, including but not limited to:

• Support efforts to set the strategic direction and priorities for the Organising and Campaigns Team each financial year.
• Proactively develop an interest in the impact of political, socio-economic and sector specific changes that could impact the HOST Programme, department and TAA in general.
• Support the Director of Organising and Campaigns and Head of Organising and Campaigns with the management and mitigation of organisational risks presented by the Programme by escalating issues within a timely manner and supporting them with problem solving.
• Support colleagues in the Organising and Campaigns team to run events, training programmes and other key activities to deliver on departmental aims.

5. Support our members to learn and grow as organisers in their own right, including but not limited to:

• Proactively build relationships with our members and grow our membership, through holding regular 1:1s and relational meetings that strengthen campaigns but more importantly help them to identify and act on their developing political interests and to plug them into relevant opportunities for growth at TAA and our wider networks.
• Hold a list of members that you are the relationship lead for, developing and delivering a live learning plan with many of them, supporting them to become powerful organisers.
• Work closely with the Programmes and Community teams to set trajectories and expectations for a young person’s campaigning and organising journey, their starting point coming into TAA, and the training and support they need.
• Facilitate workshops and meetings, holding space effectively and designing and delivering creative learning journeys for young people.

6. Culture, values and wider strategy and mission. Hold Functional or senior responsibilities for driving the achievement of our strategic objectives by embedding our vision, mission, strategy, ideology and cultural values across your area and the wider organisation. Play a central role in shaping organisational direction and leading cross-departmental priorities and initiatives, including but not limited to:

• Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
• Acting as a champion of organisational culture and values, setting the standard across teams and holding others to account in upholding these in practice
• Leading on identifying and driving opportunities that strengthen organisational impact, working closely with senior leadership, including the Director of Finance, HR and Ops, and contributing to high-level strategic direction
• Holding ultimate responsibility for identifying, assessing and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking decisive and timely action
• Enabling and lead effective cross-departmental collaboration, ensuring teams are aligned, appropriately resourced and working cohesively towards shared goals
• Shaping and model a culture of openness, care and accountability, contributing to organisational wellbeing approaches and supporting leaders across the organisation to do the same
• Taking ownership of your continued leadership development, while also actively developing others and building leadership capacity within your area
• Taking responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA transformative culture

7. Governance and Compliance

• Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
• Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
• Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
• Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective 
• implementation, continuous improvement and alignment with wider organisational standards
• You will support Programmes and Community Departments by ensuring that the operations, structures, processes, and practices align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals

A BIT ABOUT YOU

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You have a deep understanding of, and a personal connection to, issues of social justice. You are attuned to how injustice affects young people and marginalised communities, and are well-informed on the key challenges they face, and are committed to driving meaningful change.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

IDEAL SKILLS & EXPERIENCE

• At least 5 years of experience in organising and campaigning on issues of social justice and/or 
• At least 5 years of experience in supporting people to be more confident and comfortable developing and implementing organising or campaign efforts.
• Strong written and verbal communication skills
• Experience working with different audiences or types of stakeholders 
• Project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Confidence working in a fast-paced environment 
• Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Head of/ Associate Director of Organising & Campaigns roles (2 roles); it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holders.

HOW TO APPLY

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Organisers support our members to organise and campaign on issues that matter to them. Tell us about an organising effort or campaign you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
• Our Organisers support our members to identify and act on their developing political interests, including helping them to be more confident and comfortable developing and implementing organising strategies. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
• Include anything else you would like us to know as we consider your candidacy for the roles.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.

DATES

• Closing Date: The deadline for applications 25th May 2026 by 10am.
• Task: If shortlisted you may be required to develop and present an outline of organising strategy on a topic shared in advance.
• First Round of Interviews: will be scheduled for 2nd & 3rd June 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 10th June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

ONLINE OPEN HOUSE

Any questions? Give us a call. If you have any questions about the role or are interested in hearing more about what The Advocacy Academy is about, we are happy to do 15-20 mins exploratory phone call, including trying to find time with the Director of Organising and Campaigns if the questions are helpful. Contact us using the email on the JD if you would like to explore further.

A NOTE ON USING AI TOOLS IN YOUR APPLICATION 

We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.

We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.

If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.

NOTHING ABOUT US WITHOUT US

We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised. 

 We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required. 

We welcome applications from people with convictions. Please disclose in your application if you have any convictions, cautions, reprimands or final warnings that are not “protected” (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013)) . We consider each person on their own merits, taking into account all the circumstances.

Harris Hill is delighted to be supporting Consumers International in their search for a Strategic Growth and Engagement Lead, Sustainability. This is a brilliant opportunity for someone who wants real ownership in their role—where you can take an idea, build it, and run with it on a global stage.

Working at the heart of Consumers International’s sustainability programme, you will drive partnerships, funding and influence across areas such as energy, materials and food systems. This is not a role focused on maintaining the status quo; instead, you’ll have the freedom and trust to shape new opportunities, test ideas and deliver growth that creates genuine global impact, with scope to truly make the role your own.

Key responsibilities

· Build and manage a strong pipeline of global funding and partnership opportunities

· Develop compelling proposals and innovative partnership models

· Lead on relationship management and supporting partners in their Change Network ( you can view here.)

· Shape and deliver a growth strategy for the sustainability programme

· Represent the organisation at international events and forums

· Create opportunities for global members to engage, collaborate and influence

About you

· Proven experience in partnerships, fundraising or business development

· Track record of securing income from foundations, corporates or multilateral organisations

· Experience working across international and cross-sector environments

· A strategic and proactive mindset, with the ability to spot opportunities and run with them

· Strong communication, influencing and relationship-building skills

· A genuine interest in sustainability and systems change

Key details

Salary: Up to £50,000

Location: Fully remote – open to candidates globally

Contract: Full-time

Applications: Rolling basis – please apply ASAP as applications are reviewed weekly

Apply to Hannah at Harris Hill to learn more and get the full job pack

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme.

 Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Job Purpose

The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB’s construction and property portfolio.

Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB’s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites.

The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance.

This role is central to translating Habitat GB’s mission and strategy into high-quality, buildable, scalable projects that maximise social impact.

This is a home based role with regular travel.

Key Accountabilities/Responsibilities

Construction & Programme Delivery

• Lead the planning, design and delivery of Habitat GB’s demonstration construction projects within the ES2H programme.

• Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning.

• Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change.

• Provide expert construction input into organisational decision-making, risk management, and strategy implementation.

Building Pipeline Development & Feasibility

• Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain.
• Conduct frequent site visits to assess empty or underutilised commercial buildings.
• Undertake and/or oversee:
  • Building diagnostics and technical surveys
  • Early identification of structural, asbestos, planning, fire and compliance risks
  • Location-based risk profiling (logistics, supply chains, neighbourhood constraints)
• Act as the organisation’s technical authority on building viability and conversion risk.

Design, Specification & Cost Leadership

• Develop initial design concepts, spatial layouts and performance specifications that balance cost‑efficiency, compliance, buildability and the dignity of residents.
• Ensure all designs meet relevant statutory and organisational requirements, including:
  • UK Building Regulations
  • Fire safety and CDM 2015
  • Sustainability and environmental standards
• Provide client side cost leadership and quantity surveying oversight across projects, including:
  • Preparing feasibility cost models, early stage estimates and robust construction budgets
  • Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives
  • Maintaining effective cost control and financial visibility throughout delivery
• Lead the appointment and management of architects, planning consultants and specialist technical advisors as required.

Construction Delivery, Contractor & Site Management

• Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis.
• Ensure projects are delivered: safely; to specification; on time and within approved budgets
• Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems.
• Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence.

Health, Safety & Risk Management

• Be responsible for Health & Safety across Habitat GB’s construction and property portfolio.
• Ensure full compliance with relevant legislation, including CDM 2015.
• Oversee:
  • Risk assessments and method statements (RAMS)
  • Training and inductions
  • Incident reporting and corrective actions
• Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely.
• Work with colleagues to ensure appropriate insurances are in place.

Financial Management & Reporting

· Own construction and maintenance budgets, ensuring strong financial control and value for money.

· Lead procurement processes for works, materials, and equipment.

· Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices.

· Maintain robust project management tools, trackers, schedules, and cost sheets.

· Provide regular input into organisational performance reporting, risk registers, and assurance processes.

People Leadership & Culture

· Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development.

· Lead, motivate, and develop a high-performing, values-driven team and contractor network.

· Ensure good practice management of consultants, contractors and volunteers.

· Role model Habitat GB’s values, including commitment to equity, diversity, inclusion and safeguarding.

Person profile:

· Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery.

· Strong technical understanding of:

• UK Building Regulations and fire safety requirements

• Permitted Development rights and planning constraints

• Health & Safety management, including CDM 2015

· Strong client‑side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects.

· Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best‑value outcomes.

· Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity.

· Relevant construction or built‑environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar).

· Valid CSCS card.

· Recognised Health & Safety qualification (e.g. IOSH or SMSTS).

· Full UK driving licence.

Skills and competencies:

· Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations.

· Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects.

· Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies.

· Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders.

· Willing and able to travel extensively across Great Britain in support of project development and delivery.

To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.

Payroll and Pensions Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Payroll and Pensions Officer

Location: Islington based in our Central Office. You will be required to work Mondays in the office, plus an additional day within a service, with home working possible through the rest of the week. Additional days out may be required. Please note that unfortunately, there is no step free access available at our central office, and cannot be guaranteed at other locations

Salary: £30,000 annual

Shift Pattern: Fixed term contract until January 2027, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours due to tight payroll run deadlines, time in lieu will be provided in these cases.

About the Role

We're hiring an experienced payroll and pensions officer. You will join a small Payroll team, reporting to the Payroll and Pensions Manager. You will ensure efficient and accurate payroll operations, ensuring staff are paid correctly, on time. You will support in the preparation and processing of monthly payroll, coordinating effective and efficient end-to-end payroll and pensions administration, plus any relevant activity. The People and Culture team overall are a supportive and friendly team, who all have individual personalities and characteristics which bring us together to have a positive working environment as a team. 

Key Responsibilities Include:

• Take ownership of administrative tasks in the payroll and pensions process
• Be a point of contact for enquiries regarding payroll and pensions, to proactively resolve, signpost or seek support on any issues that arise
• Utilise database and HRIS to support payroll and pensions processes and auditing
• Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other statutory bodies
• Work collaboratively with the wider organisation to ensure consistency of information and processes

About You

We're looking for someone who is methodical, intuitive, and detail-oriented, who is able to tae ownership of your projects and workflows. You will hold some payroll and pensions experience and be ready to hit the ground running, able to use your own initiative to resolve challenges, and support with the running of cycles. You will be comfortable working in a fast paced environment, and will thrive in such circumstances. We're looking for someone who can build good professional relationships with others, and is happy to support the wider team and organisation.

• Experience within a similar role capacity required
• Experience providing a high level of quality administration and customer support is required
• Experience in providing a high level of numerical administration and communications is required
• Working knowledge and understanding of payroll, pensions, and other relevant laws and external policies is required
• Attention to detail is required
• High level of organisation skills is required
• Ability to work flexibily to meet the needs of the organisation is required
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete a DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Position: Senior Philanthropy Officer – Trusts and Foundations Maternity cover up to 1-year.

Salary: £36,000-38,000 per annum

Reports to: Senior Trusts & Foundations Manager

Location: Shoreditch, East London (Hybrid Model)

Key relationships: UK for UNHCR Head of Philanthropy and Philanthropy Team, Individual Giving Team, UNHCR Private Sector Partnerships division

JOB PURPOSE

UK for UNHCR is looking for an ambitious and proactive fundraiser to work in a Senior Philanthropy Officer role for up to one year’s maternity cover. This role will manage its own portfolio of low to mid-level trusts and foundations and will play a key role in supporting the Senior Trusts & Foundations Manager on the engagement and stewardship of our high-level partnerships, as well as supporting on the delivery of a high-quality supporter experience.

You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. This role is integral to the development of our Trusts and Foundations Programme.

We are looking for someone who is enthusiastic and determined and who enjoys working collaboratively within and across teams, building relationships and inspiring people to support UNHCR’s lifesaving work. You’ll have strong problem solving and communication skills, both written and oral. You’ll be passionate about the refugee cause and UK for UNHCR’s role in supporting refugees around the globe.

Working with our international colleagues, this role will gather information for reports, donor communications and proposals on UNHCR’s key areas of work.

This role will also work across the team to support on growing the trusts and foundations pipeline, through identifying and then building relationships with trusts and foundations aligned with our cause.

Some international travel may be required.

If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities  

• Work as part of the Private Partnerships and Philanthropy Team (PPH) to develop new opportunities with trusts and foundations in line with UK for UNHCR’s fundraising strategy. This will include supporting and leading initiatives to approach potential supporters.
• Support the development and management of a robust trusts & foundations pipeline and a calendar of opportunities for grant submissions to trusts and foundations.
• Undertake detailed prospect research and identify the most appropriate funding and fundraising opportunities for trusts and foundations.
• Support the development of high-quality concept notes, proposals, reports, and other fundraising products.
• Ensure current partners are stewarded to a high standard
• Support, and at times lead, on cultivation and stewardship events across the PPH team. This could be anything from a webinar to an in-person event for 50+ people.
• Support and lead on the development and execution of strong cultivation and stewardship plans, taking responsibility for keeping these updated and reviewed.
• Help establish an appropriate strategic and tactical response to trust and foundation prospects and supporters in the event of humanitarian emergencies.
• Maintain the Salesforce database with up-to-date and accurate information on trust and foundation prospects and partners.
• Help to raise awareness of, and build vital support for, UK for UNHCR’s unique position to protect refugees and displaced people.
• Work within UK for UNHCR’s due diligence and GDPR policies and processes.
• Ensure accurate income recording and earmarking procedures to facilitate financial reporting.
• Support the PPH team in other activities as requested.
• The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of working in a fundraising capacity with an NGO or INGO to identify, approach, secure and steward trusts & foundations and/or major donors.
• Experience of devising and delivering impactful and engaging proposals and communications to generate income and build relationships.
• Experience of working across a busy team and managing a busy workload.

 Essential Skills/Knowledge

• Ability to analyse reports and communicate complex themes and subjects to a variety of audiences, written and verbal.
• Ability to act proactively to identify new prospects and fundraising opportunities.
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
• Good attention to detail and ability to proof-read.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Excellent stakeholder and relationship management skills.
• Proficient in using Word, Excel and PowerPoint.
• Working knowledge of fundraising databases.

Desirable Skills/Experience (not compulsory)

• Experience of working in a complex, multi-stakeholder environment.
• Experience of fundraising at an international development, human rights, or humanitarian NGO.
• Experience organising events

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (pro-rata).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: midday Monday 18th May

Interviews date: Weeks commencing 18th and 25th May

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Post: Digital Content Producer
Contract: Permanent
Hours: Full-Time
Location: South Kensington, London SW7
Salary: £33,550–£35,666 per annum, depending on experience and qualifications.

About Us

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

The Society offers professional accreditation to members through Chartered Geographer status.

About You and the Role

We are seeking an experienced and creative Digital Content Producer to create high-quality audio and visual content for use across the Society’s communications channels to help us grow and engage our audiences and showcase the work we do.

Working across the breadth of the Society’s activities, you will create, and/or aid colleagues and third parties in the production of, compelling visual content including video, graphics and animation.

This role will report to the Programmes Manager, but you will also work closely with the Communications team, supporting the Digital Communications Officer in delivering their digital communications strategy, and be part of cross-team collaboration that helps our charitable services reach more people.

Salary and Benefits

This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £33,550–£35,666 per annum depending on experience and qualifications. The post holder will be required to work Monday evenings until 8.00pm during term time, with TOIL provided. Additional evening and occasional weekend work will be required, by prior arrangement, to support events, typically around two extra evenings per month and some weekend conferences, with TOIL or overtime provided. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Applications must be received by 10.00am on Monday 1 June 2026.
Interviews are planned to take place on Tuesday 9 June 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer. We strongly encourage applicants from those traditionally underrepresented in the geographical discipline.

No agencies please.

A senior leadership opportunity to drive growth, build influence and secure the resources needed to tackle poverty and homelessness through access to safe, decent housing in the UK and around the world. 

Location:  Home-based with frequent travel to internal and external events, networking and other meetings in London and occasionally across the UK. Occasional international travel will also be required. All staff meetings are held in our ReStore, Romford.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Habitat GB mobilises resources, partnerships, public engagement and advocacy to support high‑impact housing solutions in the UK and internationally, working closely with Habitat for Humanity International (HFHI) and the wider Habitat network.

Job Purpose

The Director of Fundraising & Partnerships is accountable for leading the vision, strategy and performance of Habitat GB’s fundraising, partnerships, engagement and resource mobilisation activity.

This role combines senior‑level engagement and income generation leadership with organisational and strategic responsibility. The postholder will design and deliver ambitious, sustainable income and partnership strategies; strengthen Habitat GB’s profile and positioning; and lead a high‑performing, values‑led team.

As a member of the Senior Leadership Team, the Director of Fundraising & Partnerships plays a key role in organisational leadership, transformation, and long‑term sustainability, working collaboratively across Habitat GB, the international Habitat network and with a wide range of external partners. This role has 4 direct reports, and an overall team of 10.

Key Accountabilities/Responsibilities:

Strategic Fundraising, Partnerships & Engagement

• Design, deliver and adapt an integrated multi‑year fundraising and partnerships strategy, setting ambitious and achievable targets that increase income, engagement and impact.
• Lead the organisation’s approach to partnerships, philanthropy, fundraising and resource mobilisation across all non-institutional income streams, including:
  • Trusts and foundations (UK and international)
  • Corporate partnerships and strategic alliances
  • High‑net‑worth individuals and philanthropic supporters
  • Blended funding, including institutional and investment‑linked income where appropriate
• Shape and deliver Habitat GB’s positioning as a credible, innovative and impactful development and housing partner.
• Lead the development and delivery of communication and engagement strategies that increase profile, visibility, audience engagement and supporter commitment.
• Draw on learning from the wider Habitat network and sector trends to inform strategy, innovation and continuous improvement.
• Ensure compliance with fundraising regulation, ethical standards, safeguarding and best practice, including oversight of relevant policies, due diligence and risk.

Income Management, Forecasting & Performance

•  Hold accountability for all non-institutional fundraising income targets and performance against agreed budgets, with responsibility for year-on- year growth and diversification of income streams.
• Set clear quality standards, KPIs and expectations to promote accountability, ownership and high performance within the team.
• Oversee active management of a robust, strategically aligned prospect and partnership pipeline.
• Work collaboratively with the Director of Impact & Influence to align opportunities, approaches and targets across non-institutional and institutional partnerships and fundraising pipelines.
• Work closely with the Director of Finance, Operations & Compliance on income forecasting, financial planning, reporting and budget management.
• Ensure high-quality impact, financial and narrative reporting to funders, partners, the SLT and Trustees.

Senior Partnerships, Stewardship & External Profile

•  Lead and model relationship-based development with priority prospects, partners and influencers.
• Act as senior relationship lead for key high value corporate partners, donors and funders, ensuring excellent stewardship and long‑term engagement.
• Support and enhance relationship building with High‑Net‑Worth Individuals, Trusts and Foundations.
• Work collaboratively with colleagues to develop compelling proposals, propositions and reports across funding opportunities, positioning Habitat GB as a partner of choice across all priority audiences.
• Raise the profile and positioning of HFHGB through public engagement, media opportunities, online presence and attendance at relevant networks and events.
• Respond strategically to external opportunities and challenges, protecting and enhancing Habitat GB’s reputation and impact.

Leadership & Management of the Fundraising & Partnerships Team

•  Lead, inspire and develop a high performing, ambitious team focussed on fundraising, partnerships, communications and brand marketing.
• Provide clear direction, prioritisation and performance management through regular 1‑to‑1s, objective setting, feedback and development.
• Ensure effective planning, resourcing and deployment of team capacity and budget.
• Foster a collaborative, inclusive and learning led team culture, role‑modelling Habitat GB’s values and behaviours.

Organisational & Executive Leadership

•  Act as a collaborative senior leader, supporting the National Director in delivering HFHGB’s strategy and vision.
• Actively shape and influence organisational strategy, ensuring income generation and partnerships are fully integrated into strategic planning and decision making.
• Contribute to organisational wide leadership on performance, productivity, risk, diligence and transformation.
• Work effectively across teams and functions to deliver integrated, organisation wide outcomes.
• Support Trustees in fulfilling their governance, ambassadorial and fundraising responsibilities.
• Represent Habitat GB at national and international meetings, forums and events, deputising for the National Director where required.

We are looking for someone with:

•  Substantial senior level experience in fundraising, development and partnership leadership.
• Proven track record of designing and delivering ambitious income strategies.
• Expert knowledge of fundraising best practice, partnership development and donor stewardship.
• Significant experience of leading and developing high performing teams.
• Experience and awareness of communication and brand marketing in a relevant context.
• Strong financial acumen, including budget ownership, income forecasting and performance management.
• Excellent interpersonal, influencing and communication skills, with the ability to engage diverse senior stakeholders.
• Experience working collaboratively within complex or networked organisational structures.
• Strong alignment with Habitat GB’s mission, values and commitment to equity, diversity and inclusion.
• Experience working closely with Boards and Trustees.
• Knowledge of UK charity governance, fundraising regulation and compliance.
• Experience of organisational growth, change or transformation.
• Experience within housing, international development, humanitarian or social justice contexts would b

Flexibility:

 Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This requires adaptability and an ambitious, dynamic and flexible team.  The post holder is expected to be flexible in terms of location (within reason), line management, and duties and responsibilities.

Application Process:

We want our recruitment process to give you an opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat for Humanity GB in return.  ​

​To apply for the role please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link found on our website.​

Deadline for applications is Monday 25th May 2026 (at 11:59 pm).​

​We plan for first stage interviews to take place w/b 1st June 2026. Interviews may be held online, or in person in London (please note that we do not reimburse any expenses incurred during interviews).

Senior Administrator / Personal Assistant

We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.

£26,936.00- £35,000.00 per annum, working 35 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

• Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
• Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
• Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.

About you:

• An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
• Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
• Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.

What you'll bring:

Essential:

• Experience in a similar role.
• A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.

Desirable:

• Experience supporting Directors or senior leaders in a complex or regulated organisation.
• Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
• Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.

About us

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.

Our client was founded in 1984 and is dedicated to providing high-quality, modern actor training rooted in British and European classical theatre traditions. They have a rich history of alumni support and will now hire their new Head of Development and Prospectus is leading the search.

The Head of Development, reporting to the Managing Director, will lead the fundraising strategy and day-to-day operations to sustainably grown and strengthen the organisation’s fundraising activity. You will develop and own the fundraising strategy including targets and will communicate effectively donors, staff, trustees, and other stakeholders to develop a compelling plan for fundraising that includes appeals and major donor giving, of which a healthy level of activity will be inherited by the postholder.

The appointed candidate will have experience of working in a development function and will have experience of tactical philanthropy fundraising experience as well as setting strategy. You will be highly experienced in good relationship management and will enjoy working within a small team that supports a specific cause. The Head of Development will work independently and will shape new fundraising strategy, so experience of working at pace through your own momentum and ambitions will be advantageous.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Robertson Bell are partnering with a large and nationally recognised charitable organisation to recruit an experienced Finance Transformation Director to lead a major finance modernisation programme.

Following a comprehensive review of the finance function, the organisation is embarking on a significant 2-year transformation programme designed to move finance from a highly transactional environment to a more strategic, insight-led, and mission-focused function.

Operating within a highly complex organisation with revenues exceeding several hundred million pounds, this is a high-profile leadership opportunity to shape and deliver a complex programme spanning process improvement, systems simplification, reporting enhancement, automation, and cultural change.

The Opportunity

Reporting into the Executive leadership team, you will lead a large-scale transformation programme across several interconnected workstreams, helping to modernise finance operations and improve organisational effectiveness.

Key areas of focus will include:

• Leading a multi-stream finance transformation programme across process, systems, reporting, and operating model improvements
• Driving the shift from manual, transactional finance activities towards strategic analysis and insight
• Simplifying complex finance structures, processes, and reporting frameworks
• Improving automation and reporting capabilities to support better decision-making
• Managing a blended delivery team of internal staff, consultants, and interim resource
• Building strong stakeholder engagement and driving organisational buy-in across the transformation journey
• Supporting wider cultural change to align finance more closely with organisational mission and outcomes

The Successful Candidate

The successful candidate will bring a strong blend of senior finance leadership experience alongside demonstrable transformation and programme delivery expertise.

You will ideally have:

• A proven track record leading large-scale finance transformation programmes within the charity or wider not-for-profit sector
• Experience operating at CFO, Finance Director, or equivalent senior leadership level within organisations of comparable scale and complexity
• Experience working within large, multi-entity or operationally complex environments
• Strong programme management and organisational change capability
• Excellent stakeholder management and influencing skills, with the ability to build trust and credibility quickly
• A collaborative and emotionally intelligent leadership style
• The ability to operate effectively within complex and evolving environments

This role offers the opportunity to lead a highly visible 2-year transformation programme with genuine long-term organisational impact.

The role operates on a hybrid basis, with approximately two days per week in the office, although flexibility can be considered for the right individual. Candidates seeking day-rate opportunities are also encouraged to apply, as alternative engagement options can be discussed.

The Role

What we're looking for

We are seeking an experienced applications professional with strong problem-solving skills and a collaborative approach. You will have experience providing 2nd and 3rd line support for enterprise systems, ideally including Microsoft Dynamics 365 (Customer Engagement) and the Power Platform. You will be confident troubleshooting incidents, carrying out root cause analysis, supporting integrations, and maintaining system performance and data integrity.

You will be comfortable configuring and enhancing applications to meet evolving business needs, supporting upgrades and releases, and contributing to continuous improvement. Strong stakeholder engagement skills are essential, as you will work closely with colleagues across the organisation and external suppliers. You will also have an understanding of information security, GDPR, and governance requirements, along with experience supporting project delivery, testing, and go-live activities.

You will have a varied role that combines operational support with improvement and project work, allowing you to make a visible impact on how the organisation operates. You will develop technical expertise, strengthen stakeholder relationships, and contribute to systems that support an important professional body and its members.

What's in it for you

This is an excellent opportunity to work in the legal sector in a dedicated membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Do you want to support people with mental health issues in a moment of crisis? 

Are you calm, non-judgemental and able to work effectively with people experiencing distress? 

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. 

Nightlight Helpline / Crisis Café Support Workers (x2) 
Reference: 339
Responsible to: Crisis House Coordinator
Salary: £24,366 per annum (pro rata for part time)
Contract: Permanent
Hours: Full time 37.5 hours (Part-time from 22.5hrs considered)
Based:  
Hatfield Crisis Café (x1)
Stevenage Crisis Café (x1)

About the Service 

Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. 

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. 

Service Objectives 

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are: 

• To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. 
• To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. 
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. 
• To remain a source of independent support for all Service Users. 
• To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. 

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff. 

About the Role 

You will be a key member of staff delivering the Nightlight Mental Health Crisis Service. Taking part in a rota covering 7 days per week, ensuring the delivery of high quality crisis support  and instilling Hertfordshire Mind Network’s values throughout the Crisis Cafe and Helpline services. Working closely with other staff such as: The Service Manager, Team Leaders, Co-Ordinators, Contract and Bank Support Workers and Volunteers in order to ensure services are of the highest quality and to support the continued growth and development of the service.

We offer: 

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) 
• An additional day of leave each year for your birthday following completion of probation period. 
• Ongoing training relevant to your role. 
• An Employee Assistance Programme. 
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. 

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. 

Closing date for receipt of applications is 29th May 2026  
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams.
N.B. Please quote reference number 339 when completing your application for this role. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

The Archbishops' Advisers for Appointments and Vocations (AAAV) team is a key team within the Office of the Archbishops of Canterbury and York, supporting and advising the Archbishops and the wider Church on the nomination process for senior clergy. The team supports the work of the Crown Nominations Commission (CNC) on the nomination of Archbishops and Diocesan Bishops, those involved in nominating Suffragan Bishops and the selection panels who nominate new cathedral Deans, as well as any other appointments involving the Archbishops. The team supports senior clergy in their vocation and discernment, working to develop and equip a diverse pipeline of candidates for senior ministry roles. The team also works in partnership with others to ensure that senior clergy are equipped for leadership in the Church and the vital role it plays in the life of the nation.

This role provides an excellent opportunity of working in a small, friendly, committed, professional and busy team supporting a complex, detailed and fast-paced portfolio of senior appointments, vocational discernment and associated projects. We work as a close-knit team in beautiful surroundings, part of the Lambeth Palace community and Office of the Archbishops of Canterbury and York, supporting each other with care, flexibility and good humour. 

The purpose of this role is to provide seamless, proactive support to the Archbishops' Secretary for Appointments, ensuring their time, priorities, and workflow are protected and optimised. It also exists to act as a reliable presence within a busy team - stepping in to assist wherever it strengthens the overall operation. Ultimately, the role keeps the Archbishops' Secretary focused and the team functioning smoothly by being the connective, proactive and organised force that helps to hold everything together.

MAIN DUTIES AND RESPONSIBILITIES

• Complex, efficient and strategic diary management involving multiple stakeholders and competing demands, including booking travel and accommodation.
• Being aware of the Archbishops' Secretary for Appointments' objectives, priorities and views, communicating these appropriately and sensitively to external and internal stakeholders.
• Organising meetings and ensuring the Archbishops' Secretary for Appointments is fully briefed and prepared in advance.
• Building and maintaining relationships with key contacts and their offices, keeping the Archbishops' Secretary for Appointments updated, as appropriate.
• Supporting the planning and delivery of nomination processes involving the Archbishops' Secretary for Appointments.
• Ensuring the timely processing of the Archbishops' Secretary for Appointments' expenses and providing wider team financial administrative support.
• Receiving and greeting visitors and being an ambassador for the Archbishops' Secretary for Appointments and the wider team in welcoming guests.
• Providing detailed hospitality administration, coordination and support, e.g. ensuring meetings are set up and catered for appropriately, booking appropriate rooms, ensuring appropriate technology is in place and coordinating visitors.
• Supporting research projects relating to the work of the Archbishops' Secretary for Appointments with preparatory independent research and briefings.
• Managing and prioritising communications, whether by phone, e-mail, letter or in person, drafting high-quality and timely responses.
• Drafting and maintaining documents, reports, policies and other materials, informed by an understanding of their context, implications and impact.
• Taking and drafting high-quality meeting minutes, ensuring key outcomes, decisions and actions are clearly documented.
• Working alongside and supporting the planning and delivery of senior appointments processes and the wider work of the team, as required.

A comprehensive and supportive induction programme will be put in place for the post holder to ensure that they have all the information, access and contacts required to quickly acclimatise and excel in this role.

All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.

Person Specification

Personal support and administration

Essential

• Strong ability to manage diaries, correspondence and papers for a senior leader.
• Strong ability to draft high-quality, accurate correspondence, briefs, minutes and other written material.
• Outstanding word-processing and proof-reading skills.

Desirable

• Experience of providing personal assistant support at senior level.
• Experience preparing committee papers and planning high-quality events or meetings.

Digital skills and process improvement

Essential

• Excellent working knowledge of Microsoft Word, Outlook, Excel, Teams, SharePoint, the internet and networked systems, with confidence using IT to develop creative solutions.
• Ability to design and implement new processes and systems to improve efficiency.

Communication, interpersonal skills and stakeholder engagement

Essential

• Excellent verbal and written communication skills, with an understanding of the importance of clear, timely and effective communication.
• Strong interpersonal skills and confidence in engaging professionally with a wide range of internal and external stakeholders, including senior leaders.
• Strong emotional intelligence and the ability to respond with sensitivity and pastoral awareness when required.
• Excellent ability to collaborate effectively and work well within a team.

Judgement, discretion and professionalism

Essential

• Demonstrably confidential, discreet and diplomatic in handling sensitive information and situations.
• Excellent judgement in managing urgent, complex and varied matters.
• Strong commitment to delivering consistently high-quality work.

Planning, prioritisation and delivery

Essential

• Proactive, consistent, organised and forward-thinking, with strong planning and prioritisation skills.
• Ability to work independently, use initiative and remain calm under pressure.
• High level of accuracy and attention to detail. ? Ability to adapt plans quickly in response to changing circumstances and to incorporate new learning into future planning.

Desirable

• Interest in the mission and ministry of the Church of England and the processes for appointing senior clergy.
• Experience in a Human Resources or recruitment environment.

Closing date for applications is 28 May, 23:55

Job Title: Head of Insight and Impact
Reporting To: Assistant Director of Network Development and Impact 
Manages: Data Analyst (direct management), Data Coordinator (dotted line)
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary: £49,440 - £55,620 per annum (appointments are typically made at the lower end of the salary range)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

Head of Insight and Impact is an exciting new leadership role for Home-Start UK at a critical time as we develop and prepare to launch our new, federation-wide strategy in early 2027. You will ensure we make best use of the data and evidence that we already hold and build the insight-led culture we need to deliver on our mission.

Your key responsibilities will be to:

• Lead the development of a shared, federation-wide approach to impact measurement, transforming how we understand, evidence and communicate the difference that Home-Start makes to babies, children and families.
• Develop and embed data systems, tools and capabilities at Home-Start UK and across our federation, aligning with and enabling delivery of our new strategy.
• Design and lead a consistent approach to monitoring and evaluating the support we provide at Home-Start UK to our federation, ensuring outcomes and learning are captured and shared.
• Lead Home-Start UK’s Impact Team and work collaboratively with colleagues across the organisation and with local Home-Start teams, leveraging collective skills and expertise.
• In this busy and varied role, you will put insight and impact at the heart of our work. In a typical day you could be working with our data analyst to visualise and present the results of our latest National Data Return to the Executive Leadership Team, running a feedback session with local Home-Start teams piloting new outcome measures, and/or ensuring colleagues in our Fundraising Team have the insight they need for proposal development.

Ultimately, your efforts will help ensure that our movement can reach and support more families with babies and children facing their toughest times.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

If this sounds like your kind of opportunity, then we want to hear from you!

The closing date for applications is Tuesday 19th May at 4pm.
First stage interviews will take place virtually on week commencing 1st June.
Second stage interviews will take place in-person at our Leicester Office on week commencing 8th June.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. 

No agencies please.