Operation manager jobs

Website & Social Media Manager at Affinity Trust

Location: Hybrid – Thame Office (min. 2 days/week)
Hours: 37.5 per week
Salary: £40,000 per annum

The Opportunity

Are you a values-driven digital communications professional ready to amplify voices and build online communities that create real change? This is your chance to transform how a purpose-led organisation connects – driving visibility, engagement, and impact for people with learning disabilities, autism, and those who support them.

As our Website & Social Media Manager, you’ll combine up-to-date digital marketing knowledge and data insight skills with storytelling that engages key stakeholders – optimising our online presence, producing compelling and accessible content, and using data to improve engagement, support recruitment, and influence policy. You’ll also work closely with the Senior Marketing & External Affairs Manager to create digital content that strengthens our public affairs and stakeholder engagement activity.

What You’ll Do

Digital & Web Strategy

• Shape and deliver digital strategies that grow our online reach and impact.
• Oversee website content, performance, accessibility, and SEO, with agency support, identifying ongoing opportunities to improve reach and performance.
• Create and manage high-quality content that reflects our authentic voice and lived experiences.

Social Media Leadership

• Build and nurture trust and engagement across social media platforms.
• Empower and enable colleagues to share values-led content that showcases our work and impact.
• Design and run targeted campaigns to support recruitment, awareness, and policy influence.

Content & Digital PR

• Produce accessible multimedia content (video, graphics, storytelling).
• Lead digital PR activity to amplify campaigns, events, and partnerships.
• Support the delivery of content for public affairs and stakeholder engagement.

Analytics & Insights

• Use GA4 and social analytics tools to measure success and inform decisions.
• Report on performance and continuously optimise for greater impact.
• Stay ahead of trends, tools, and algorithms to keep our digital presence strong.

What You Bring

• Proven experience managing websites, social media channels, and digital communities.
• Hands-on understanding of GA4, SEO, digital PR, and paid social campaigns.
• Strong storytelling and content creation skills, guided by insight and data.
• Collaborative approach with the ability to align digital activity with organisational goals.
• (Bonus) Experience in health, social care, or policy-related communications; familiarity with accessibility tools.

Why Join Us

• £40,000 salary + excellent benefits.
• Hybrid working (min. 2 days/week in Thame).
• 31 days’ annual leave (inc. bank holidays), rising with service.
• Blue Light Card, Cycle2Work, option to buy additional holiday.
• We celebrate diversity and are proud to be Disability Confident – we guarantee an interview for any applicant with a disability who meets the minimum criteria.

This is digital work with purpose. Build communities. Amplify voices. Drive change.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

For full details, please see the attached job description.

Job Title: Volunteer Manager – East Anglia

Reporting To: Senior Volunteer Manager

Salary Range: £25,000 per annum

Contract Type: Permanent

Location: East Anglia Depot, Ipswich

Hours/Days per week: 35 hours per week, 9am – 5pm, Monday – Friday.

Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK. 

About Us

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Our Values

Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.

Purpose of the Job 

We are looking for the Volunteer Manager to play a key role in supporting our volunteers at our well-established East Anglia Depot. You will be accountable for recruiting and retaining volunteers, supporting them on a daily basis, and working closely with the Operations team to deliver a highly positive volunteer experience. Data management, analysis and reporting is also an essential part of this role.

Duties and Responsibilities

• Responsible for the end-to-end volunteer experience at the East Anglia Depot

• Recruit, induct, and support volunteers

• Handle individual volunteers’ queries and issues

• Carry out administrative tasks including using the Volunteer Management System in Microsoft Dynamics. Report on and utilise the data to make positive changes.

• Manage volunteer feedback and implement effective problem-solving techniques and strategies.

• Develop and deliver volunteer recruitment campaigns

• Support volunteer events for recruitment and recognition

• Lead the implementation of volunteer-related policies and continuous improvement initiatives locally

• Support other teams across the organisation to develop skillsets to better support volunteers across the organisation

• Act as a local ambassador for the organisation

Person Specification 

You will be a strong people manager, love working with a wide variety of people and be able to quickly build strong and positive relationships in a volunteer-centric organisation. You will want to spend time with the volunteers and get to know their experience and perspective. You are highly organised, data and IT savvy, efficient with your time, and you are used to prioritising tasks and making a difference wherever you go. You have a passion for being in a charity that is expanding rapidly and thriving in a busy environment. You will have a desire to help reduce food waste and/or fight food poverty.

Essential Criteria 

• Strong management skills within a fast-paced environment

• Excellent verbal and written communicator at all levels

• Great organisational, planning, and problem-solving skills and the ability to manage multiple tasks and projects

• Good computer skills including the ability to use Office365 and learn new systems quickly

• Experience of working with volunteers and/or volunteering

• Strong interpersonal, networking, and facilitation skills

• Ability to effectively collaborate with diverse teams and stakeholders and foster an inclusive environment

• Project management experience, including setting and meeting clear targets and working with other teams to achieve outcomes

• Ability to organise and facilitate events and activities for volunteers

• Experience in recording data, reporting, monitoring and evaluating processes, and maintaining databases including the production of accurate and timely reports

• Proven track record in improving and embedding processes and procedures.

Equity Diversity Inclusion & Belonging

At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.

Application procedure 

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment timeline 

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.  

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

As part of our safer recruitment policy, we do ask questions regarding unspent criminal records and some posts do require a DBS check. 

Senior Marketing & External Affairs Manager at Affinity Trust

Location: Hybrid – at least 2 days per week in our Thame office
Hours: 37.5 per week
Salary: £52,500 per annum

If you’re a strategic and forward-thinking marketing and external communications leader ready to shape how an organisation is seen, heard, understood and influences – this is your opportunity. Join a values-led organisation transforming lives across health and social care.

As our Senior Marketing & External Affairs Manager, you’ll lead our brand, external affairs, digital communications, and all stakeholder and community engagement. You’ll propose the strategy and deliver impactful campaigns, strengthen our voice across multiple channels, and champion growth – positioning us as a trusted, influential voice among policymakers, partners, and communities.

What you’ll do:

• Shape and deliver our marketing, external communications, and digital engagement strategies, creating strong brand differentiation and delivering plans that align with the organisation’s strategic objectives.
• Drive our public affairs and stakeholder engagement strategy, seeking to create a strong sector voice, and influence policies, decision making and commercial outcomes.
• Oversee our digital presence, including the website and social media, ensuring data-driven performance and audience insight.
• Lead proactive PR, media relations, and digital PR to boost awareness and thought leadership.
• Develop impactful campaigns, films, and stories that showcase our work and impact.
• Lead and mentor a small digital and communications team.
• Manage budgets, agencies, and external partnerships effectively.

What you’ll bring:

• Proven senior experience in marketing, communications, or external affairs.
• Strategic mindset with a focus on achieving organisational growth objectives.
• Strong stakeholder engagement and influencing skills.
• Demonstrable experience in digital marketing, analytics, and content performance.
• Confident leadership style with a collaborative, outcomes-focused approach.
• (Bonus) Experience in health, social care, or not-for-profit sectors.

Why join us:

• £52,500 salary + excellent benefits.
• Hybrid working (min. 2 days/week in Thame).
• 31 days’ annual leave (including bank holidays), rising with service.
• Health cash plan, pension, life assurance, Employee Assistance Programme.
• Blue Light Card, Cycle2Work, and option to buy additional leave.

We celebrate diversity and inclusion. We welcome applicants from all backgrounds and guarantee an interview for those with a disability who meet the minimum criteria.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

�� For full details, please see the attached job description.

This ia a busy and varied role for a dynamic and adaptable individual who is committed and passionate about the natural environment and local community.

Responsibilities

General management

· Ensure the Reserve Centre is managed appropriately to achieve exceptional standards, demonstrating best practice to maximise conservation benefits, in line with work taking place on the reserve. 

· Lead the management of internal and external relationships of the Trust effectively, including Volunteers, NRW, G24, Land Agent and Solicitors.

· Ensure all aspects of the Centre and Reserve are managed within the agreed service levels and both internal and external measures.

· Ensure contracts are managed in a timely manner including utilities and insurance, with the Contract Clerk, providing the Trust with cost effective and suitable solutions.

· Demonstrate professional acumen, together with the motivation, creativity, initiative, and leadership skills to support the conservation team and overall strategy of the Trust.

· Coordinate the management of day-to-day operations in accordance with the agreed management plans, providing regular updates and reports to the Trustees.

· Undertake public engagement activities to build on the support of visitors and local communities.

· Make informed and balanced decisions, whilst taking a proactive approach to problem solving and seeing tasks and challenges through to successful completion.

· Promote the use of the Centre and the Reserve to local residents and communities.

Staff management

· Lead the Reserve management team, providing leadership, management and support to colleagues as required. Currently 3 members of staff and volunteers

· Carry out regular 121’s and performance reviews with all staff providing feedback on performance and implement HR processes as and when required.

· Set annual objectives for staff, and monitor performance against objectives.

· Regularly review and update staff policies, ensuring clear communication to all and adherence.

Marketing

· Work with the mangers, staff and Trustees creating effective, inspiring posts on social media, writing articles for our webpages and writing press releases.

· Review opportunities to increase visibility of the work being carried out by the Trust, maximising public awareness of the Reserve.

Risk & Compliance

· Manage the compliance and risk management relating to facilities management for the centre.

· Overall administration of Health and Safety, CDM regulations, Emergency Procedures, Fire and Security procedures and legislation. Ensuring all legislation is adhered to.

· Ensuring the centre meets the cleaning schedule standards.

· Ensure relevant risk assessments are carried out and logged for any event or work carried out in the centre or on the land.

Business Budget management

· Compile the business accounts and reconciliation in preparation for the accountant.

· Day to day management of the income and outgoings of the Trust.

· Provide regular financial updates to the Trustees.

· Ensuring staff adhere to our expenses policy.

Charity Commission

· Ensuring all Accounting and Charity Commission deadlines are met for key updates.

· Work with the Trust Clerk to ensure all meeting minutes are produced and shared in a timely manner, with all actions completed within given deadlines.

· Work with the Trust Clerk to ensure all relevant information is provided to the Charity Commission within the required timeframes.

· Trust policies and procedures are regularly maintained and compliant.

The responsibilities listed should not be taken as a comprehensive list of required duties and other reasonable activities may be required from time to time.

Responsibilities

General management

· Ensure the Reserve Centre is managed appropriately to achieve exceptional standards, demonstrating best practice to maximise conservation benefits, in line with work taking place on the reserve. 

· Lead the management of internal and external relationships of the Trust effectively, including Volunteers, NRW, G24, Land Agent and Solicitors.

· Ensure all aspects of the Centre and Reserve are managed within the agreed service levels and both internal and external measures.

· Ensure contracts are managed in a timely manner including utilities and insurance, with the Contract Clerk, providing the Trust with cost effective and suitable solutions.

· Demonstrate professional acumen, together with the motivation, creativity, initiative, and leadership skills to support the conservation team and overall strategy of the Trust.

· Coordinate the management of day-to-day operations in accordance with the agreed management plans, providing regular updates and reports to the Trustees.

· Undertake public engagement activities to build on the support of visitors and local communities.

· Make informed and balanced decisions, whilst taking a proactive approach to problem solving and seeing tasks and challenges through to successful completion.

· Promote the use of the Centre and the Reserve to local residents and communities.

Staff management

· Lead the Reserve management team, providing leadership, management and support to colleagues as required. Currently 3 members of staff and volunteers

· Carry out regular 121’s and performance reviews with all staff providing feedback on performance and implement HR processes as and when required.

· Set annual objectives for staff, and monitor performance against objectives.

· Regularly review and update staff policies, ensuring clear communication to all and adherence.

Marketing

· Work with the mangers, staff and Trustees creating effective, inspiring posts on social media, writing articles for our webpages and writing press releases.

· Review opportunities to increase visibility of the work being carried out by the Trust, maximising public awareness of the Reserve.

Risk & Compliance

· Manage the compliance and risk management relating to facilities management for the centre.

· Overall administration of Health and Safety, CDM regulations, Emergency Procedures, Fire and Security procedures and legislation. Ensuring all legislation is adhered to.

· Ensuring the centre meets the cleaning schedule standards.

· Ensure relevant risk assessments are carried out and logged for any event or work carried out in the centre or on the land.

Business Budget management

· Compile the business accounts and reconciliation in preparation for the accountant.

· Day to day management of the income and outgoings of the Trust.

· Provide regular financial updates to the Trustees.

· Ensuring staff adhere to our expenses policy.

Charity Commission

· Ensuring all Accounting and Charity Commission deadlines are met for key updates.

· Work with the Trust Clerk to ensure all meeting minutes are produced and shared in a timely manner, with all actions completed within given deadlines.

· Work with the Trust Clerk to ensure all relevant information is provided to the Charity Commission within the required timeframes.

· Trust policies and procedures are regularly maintained and compliant.

The responsibilities listed should not be taken as a comprehensive list of required duties and other reasonable activities may be required from time to time.

About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and ‘rehearse’ for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

About the role: We have been appointed as the secretariat of an Expert Reference Group (ERG) comprising a network of organisations in the London-wide violence against women and girls (VAWG) sector. The ERG supports the Mayor’s Office for Policing and Crime (MOPAC) with its delivery of the Mayor’s VAWG strategy.

As the secretariat for the ERG, we will ensure that the VAWG sector is fully involved in MOPAC’s VAWG-related work. We will convene regular meetings and other opportunities for ERG members to raise, discuss and escalate to MOPAC relevant issues affecting the VAWG sector, ensure the needs of victim-survivors of VAWG are represented, and bring together the shared expertise and knowledge of the VAWG sector to provide expert insight to MOPAC’s VAWG-related work.  

We are looking for a partner network coordinator to coordinate the operations of the ERG; support the partner network manager in liaising with MOPAC, the VAWG Board, and other key stakeholders; and ensure that the needs of both the VAWG sector and MOPAC are appropriately managed and represented through the ERG. The coordinator will work closely with the partner network manager, who will have overall responsibility for the operations of the ERG.

Key responsibilities: The main responsibilities of this role are:

• Coordinating and delivering all the activities of the ERG, ensuring timely and accurate communication of information between members
• Supporting the manager to strengthen relationships with all relevant stakeholders, in particular within MOPAC and organisations in the VAWG sector
• Supporting the manager with the recruitment of ERG members and ensuing all members are fully engaged and supported in the their roles in the ERG

The role

We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.

About the role

• Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
• Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
• Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
• Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
• Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
• Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
• Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
• Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
• Promote the charity’s mission in the local community and support local fundraising and promotional activities.

About you

• Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
• Experience supervising, supporting, or closely working with volunteers or staff.
• Experience of targets and understanding how shop income supports charitable services.
• Strong organisational skills and ability to prioritise in a busy environment.
• Confident communicator who can motivate and encourage others.
• Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
• Positive, proactive, and flexible, with a hands-on approach to shop work.
• Able to work on a Rota including weekends and occasional bank holidays.

About We Care Home Improvements (WECHI) 

​WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers.

We are now seeking a dynamic and experienced Head of Handy Person Operations to lead our Customer Service and Maintenance Technician teams. Reporting directly to the CEO, this is a pivotal leadership role with overall accountability for service delivery, operational performance and growth across our Handy Person contracts. You will ensure seamless coordination between frontline support and technicians on the ground, shaping an outstanding customer experience from first contact to job completion.
 

​Abou the role 

What you'll do 

• Lead and manage the Customer Service Team (including the Deputy) and Maintenance Technician Team, ensuring high performance and collaboration.
• Oversee the effective delivery of minor adaptation services across Bristol and B&NES, and the ramp service in Gloucestershire, meeting commissioner requirements and service standards.
• Manage end-to-end workflow between customer service and technicians, ensuring timely scheduling and efficient job completion.
• Take ownership of service performance, financial targets (cost, income, volume) and budget management, monitoring and explaining variances.
• Drive continuous improvement, resolving operational and health & safety challenges alongside the Head of Service Delivery and Senior Technical Officer.
• Oversee risk assessments, method statements and staff training to ensure safe, compliant working practices.
• Own and manage key operational systems (including EPIX), phone system settings, stock control, fleet compliance (DVLA checks, insurance, MOTs) and supplier relationships.
• Lead pricing reviews and ensure best value from suppliers and partners.
• Manage complaints from start to resolution, ensuring a positive customer outcome.
• Represent WECHI at commissioner meetings and stakeholder events, maintaining strong relationships with partners including housing associations and commissioners.
• Lead data collection, ED&I reporting and performance analysis to inform business planning and growth.
• Identify and develop new Handy Person service opportunities, supporting regional growth and innovation.

​​Who we're looking for

• An experienced operational leader with a track record of managing service delivery teams.
• Strong financial and commercial awareness, with experience managing budgets and performance targets.
• A confident communicator who can build effective partnerships with commissioners, stakeholders and suppliers.
• Highly organised, with the ability to manage multiple operational priorities while maintaining attention to detail.
• A collaborative leader who motivates and supports teams to deliver high-quality, person-centred services.
• Committed to health & safety, compliance and continuous improvement.
• Passionate about delivering services that promote independence, wellbeing and dignity.

​​Why join us?

• Make a tangible difference in the lives of older and vulnerable people across our region.
• Be part of a collaborative, supportive and flexible work environment where your leadership truly matters.
• Help shape and grow an essential community service with real impact.
• Receive a competitive salary (£37,000 – £40,000 depending on skills and experience) plus generous benefits and development opportunities.
• Work directly with senior leadership, influencing strategy and service innovation.

​​Additional information​​

• To download the full Job Description and Person Specification: Head of Handy Person Operation JD_2025.pdf
• ​To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
• ​Application deadline: Sunday 15 March 2026 (11:30pm)
• Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged.
• Interviews: Week commencing 16 March (mid-end week) and beginning of week commencing 23 March.​

Disclaimer: ​We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.

We are seeking a dedicated Site Manager to join our service based in Basildon, Essex. The service engages young people in learning through vocational teamwork and social development, focusing on KS3 and KS4, with a person-centred approach that celebrates individuality and uses humour, patience and support to get meaningful outcomes for our students. We work with we work with a wide range of young people, the majority with additional needs (SEN, SEMH, EBSA), helping them to achieve L1 BTEC qualifications in order to avoid NEET outcomes.

As the Circles Study and Salon Site Manager, you will be responsible for overall leadership of the service, day to day operations and development of the future provision. In this role you will lead the tutors, empowering and enabling them to deliver high quality support for our students by setting high standards for work and reflecting this to our external partners through effective communication, evidencing outcomes that are in line with, and exceed, contractual requirements. Additionally, you will complete all time critical evidencing for the site and monitor and feedback on the supporting documentation from tutors and students, while actively promoting diversity, inclusion, and equality, fostering a safe and supportive learning environment in which all individuals feel valued and respected.

Key responsibilities

• Oversee the daily running of the site
• Liaising with external organisations and stakeholders
• Recruitment of new members
• Management of staff, through regular appraisals and by setting SMART goals
• Maintain accurate records of performance, evidencing completion of contracted targets
• Manage and monitor site and project budgets,
• Develop the site and service, maintaining and improving our offer and standards
• Motivate & inspire staff and students
• Create a safe, supportive, and inclusive environment

Person Specification 

• Strong leadership skills to motivate, support, and manage staff effectively
• Experience in an education/alternative provision setting, ideally as a DDSL
• Ability to set clear goals and support staff development
• Excellent organisational skills
• Strong time-management and ability to prioritise
• Clear and confident verbal and written communicator with good attention to detail
• Financial and budgeting planning skills
• Current understanding of equality, diversity, and inclusion principles
• Confidence in handling challenges calmly and professionally, with previous experience in conflict resolution
• Competent in the use of Microsoft Word, Excel, and email

As part of our process, we complete an enhanced DBS check and some roles may require further vetting. Please make sure that the application form is completed along with a cover letter, to ensure that your application is reviewed.

If you love spreadsheets and stories, this could be your perfect mix. As Finance Manager at Thrive, you’ll help us make smart, sustainable choices that grow our impact and strengthen our future. Working hand-in-hand with our leadership team, you’ll lead a small finance team that keeps our charity ticking – from big-picture strategy to the tiny details that matter.

We’re looking for a Finance Manager with strong experience in financial management, analysis, and reporting to ensure our day-to-day finances and budgets run smoothly while supporting effective long-term decision-making. You’ll bring insight, structure, and clarity, turning data into decisions that make every penny count for the communities we serve.

In this role, you’ll ensure accurate and timely monitoring across Thrive and its associated ventures, offering technical support to the finance team and working closely with the Chief Executive. Reporting to the Head of Operations & HR, you’ll help shape system updates, provide advice to the Senior Leadership Team, and support the Treasurer and Finance Sub-Committee of the Board of Trustees.

Please read the attached job description for more information on what you'll be doing.

Location: HFFB Warehouse, Ravenscourt Road, W6 0UD
Salary: £36,000 per annum
 
Hammersmith and Fulham Foodbank is a well established and busy charity making a positive impact in our community. We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound support and working with partners to meet local needs. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.

At Hammersmith and Fulham Foodbank, our mission is to create a profound and lasting impact on our community, and we're looking for an experienced Operations Coordinator to join our team. In this pivotal role, you will be at the heart of our work, driving the enhancement of logistical operations that ensure a safe, compliant and efficient workspace. Your contribution will directly impact the lives of those who depend on our essential services.

Key responsibilities:

• Lead and ensure operational excellence: Oversee and maintain high-quality, client-centered operational services, while supporting volunteers and coordinating resources to meet established standards.
• Facilities and logistics management: Manage logistics, resources and facilities, including coordinating with key stakeholders, maintaining inventories and working with suppliers and partners.
• Compliance and Health & Safety: Act as the Health and Safety Lead, Data Protection Lead, and ensure adherence to policies and regulations, conducting and communicating risk assessments and maintaining a safe working environment.
• Collaborate closely with our dedicated team: Working closely with our Warehouse Coordinator, Volunteer Coordinator, Client Support Coordinator and Hub Supervisor, to ensure smooth logistics across our Hammersmith and Fulham centres.

What you'll bring:

• Proven experience in operational service delivery and policy documentation.
• A passion for creating positive change in your community.
• Exceptional organisational skills and an ability to lead in a dynamic environment.

What we’ll offer:

• Full-time (37.5 hrs), indefinite contract
• Competitive salary
• 33 days annual leave
• Generous pension scheme
• Competitive benefits
• Opportunities for professional growth

Application Deadline:

Please note that the closing date for applications is initially set for Monday 23rd March 2026, but depending on the number of applications received, we may bring this forward. We encourage early applications. 

We aim to interview on the following dates: Monday 30th and Tuesday 31st March 2026. 

Further details:

Location: Based at HFFB Warehouse, Ravenscourt Road, W6 0UD, with regular visits to all other local Foodbank centres (see locations page of our website). Opportunity for some home working by arrangement.

Requirements: An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.

REF-226 997

Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and would particularly welcome applications from residents of Hammersmith and Fulham.
Strictly no agencies, please.

About Hammersmith and Fulham Foodbank: 

We are the Hammersmith and Fulham Foodbank, an independent charity, and a proud member of the Trussell Trust Foodbank Network, providing a range of essential services for people who need help in our community. Our mission is the prevention and relief from poverty. But we don’t ‘just’ provide food. We know that by the time someone comes to the Foodbank, there may be wider issues needing support, which is why we also offer professional advice through our partners, such as Citizens Advice H&F and connect people with a breadth of local support. We achieve a life-changing impact through our foodbank sessions and our Hub on the White City Estate. We believe in helping the whole person, responding to the changing needs we see, and we push for early intervention in our borough to avoid people reaching crisis.

Harris Hill is delighted to be recruiting an Engagement Manager for Cook for Good, a community organisation that uses food to bring people together, reduce food insecurity and create positive change.

Location: King’s Cross, London
Salary: £35,000 per annum (pro rata, if necessary)
Contract: Permanent, 4-5 days a week

Do you love building relationships with people from all backgrounds, and get a kick out of delivering high-quality services that can support them? Do you prefer rolling your sleeves up and making things happen to working quietly behind a screen? Would you be happy to go out and persuade local food suppliers to share their surplus food with our community? Do you get out of bed in the morning wanting to make a difference to the people around you?

If so, you might be just the person to join the small but mighty team at Cook for Good, where food is used as a way to build connection, confidence and community on the Priory Green Estate in King’s Cross.

About you

You’re a warm, people-focused person who enjoys bringing others together. You’re confident working with volunteers and managing projects, and you have experience of community engagement and partnership working. You feel comfortable building strong relationships with a wide range of people, from local residents to partner organisations and food suppliers. You’re at your best when supporting and motivating others face-to-face, and you truly believe in the power of food and community to make life better for everyone.

At Cook for Good, you’ll be joining a kind, passionate and supportive team that really cares about people and the community it serves.

Application deadline: 10th March 2026 at 9:00am. We may close the role early if we receive a high number of suitable applications, so we’d encourage you to apply as soon as you can.

If you’d like to find out more and have an informal chat about the role, please send your CV to Lizzy Clark at at Harris Hill via the apply button.

Please note: due to the high volume of applications, we will only be able to contact candidates whose CVs have been shortlisted.

Interview dates: First stage: 18th March (online) Second stage: 26th March (in person)

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

At Providence Row, our vision is that everyone has a safe home and a community in which to belong. In order to achieve this, we want to support and accompany people who are homeless or at risk of homelessness on their journey to recovery, especially those who are most vulnerable and least likely to access services elsewhere.

We work with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice, recovery, learning and training programmes. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services. 

We’re looking for a Data Manager to lead on the delivery of data management, analysis and reporting. Ensure robust governance and compliance of data and lead on data insight to be able to demonstrate impact and create opportunity.

The ideal candidate

To be considered for this role, you should be able to:

• Oversee the management, integrity and development of the operations Salesforce In-Form.
• Lead on the design and delivery of reporting tools and dashboards to monitor performance.
• Work with IT and external suppliers to maintain security and reliability of systems.
• Ensure accurate and consistent data entry, storage, and processing across all teams.
• Produce regular monitoring reports for service commissioners, ensuring compliance with contractual and statutory requirements.
• Prepare diversity, equality and inclusion (DEI) reports to track and improve outcomes for clients.
• Serve as the charity’s Data Protection Officer ensuring compliance with all data protection regulations (UK GDPR, PECR, etc.) and sector standards.
• Implement robust data quality assurance processes and reporting mechanisms.
• Maintain and regularly review data-related policies, procedures, and training.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 12 March 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. This includes our Support Line, carers support groups, one to one support and support in hospitals. Some of our services are universal – open to all carers – and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds.

This role  

 Operational Managers at Carers Leeds play a crucial role in managing a dedicated team and overseeing key areas of our service delivery. The successful candidate will work with other Operational Managers and the Senior Management Team to ensure that the service we deliver is first class.

The postholder will manage a group of Carers Support Workers who provide support and advice to unpaid carers in Leeds. This includes ensuring the smooth running of the support operations and liaising with external partners. They will work with other operational managers to develop our services and to help coordinate our service delivery process.  

The position requires strong leadership skills, confidence in overseeing several different areas of work and the ability to manage change.

We are a highly values driven organisation with a strong commitment to equality, diversity and inclusion.

Contract: Fixed-term maternity cover (anticipated from May 2026, up to 12 months)
Hours: Part-time – 3 days per week (22.5 hours) Location: NSA Head Office, Malvern, with hybrid working by agreement
Reporting to: NSA Chief Executive Salary: £20,700 - £21,486 pro-rata (FTE £34,500 - £35,811)

About the National Sheep Association (NSA)

The National Sheep Association (NSA) is a membership charity supporting and promoting sheep farming throughout the UK. NSA delivers national and regional projects, events and partnerships to support sheep farmers, influence best practice and strengthen the sector.

Purpose of the role

The Project Manager (Maternity Cover) will be responsible for the management and delivery of NSA-led and NSA-linked technical/research/innovation related projects during the maternity leave period of the substantive postholder.

Following an internal review of responsibilities, a number of non-project duties have been redistributed across the staff team. As a result, this maternity cover role has a clear and deliberate focus on project delivery, coordination and reporting.

Key relationships with: All NSA staff, particularly the NSA Chief Executive, NSA Operations Director and NSA Management Team, as well as key NSA committees, groups and individuals delivering NSA-led/NSA-linked projects and relevant research and development contacts.

Management responsibilities: The NSA Project Manager is part of the NSA management team, which meets regularly to ensure effective internal communication and decision-making. There are no line management responsibilities within this role.

Job role

The postholder will:

Project delivery and coordination

• Manage and deliver a defined portfolio of ongoing and fixed-term NSA projects, including externally funded and partnership projects.
• Ensure projects have clear objectives, deliverables, timelines and budgets, and are delivered in line with agreed commitments.
• Coordinate contributions from NSA staff, committees, researchers, consultants and external partners.
• Monitor progress, manage risks and issues, and escalate where appropriate.

Project portfolio management

• Maintain clear records of project activity, outputs and deadlines.
• Ensure project financial requirements are met and communicated with the NSA finance team, (both existing projects and any new project developments).
• Ensure compliance with funder, partner and governance requirements.
• Support the development and refinement of project plans where required.

Stakeholder and partnership working

• Act as the primary project contact for assigned partners and funders.
• Represent NSA at project meetings and relevant external forums (online and in person).
• Support positive working relationships that reflect NSA’s values and strategic objectives.

Reporting and governance

• Contribute project updates to the management team discussions.
• Prepare input for quarterly Board reports relating to project activity.
• Maintain documentation to ensure continuity and effective handover. Events and knowledge exchange (project-linked)
• Work with colleagues to ensure project outputs are linked into NSA events and activities where appropriate.
• Attend relevant NSA events and meetings to support project delivery and profile-raising.

Person specification

Essential

• Demonstrable experience of managing and delivering projects
• Experience in livestock farming/management at a practical or research/development level
• Strong organisational skills with the ability to manage multiple workstreams
• Excellent written and verbal communication skills
• Experience working with multiple stakeholders and partners
• Ability to work independently and meet deadlines

Desirable

• Experience of externally funded or partnership projects
• Experience working in a charity, membership or not-for-profit organisation
• Experience preparing reports for senior management or Boards

Additional Information

• Occasional travel and evening or weekend work may be required, with time off in lieu in line with NSA policy.
• The postholder will form part of the NSA management team for the duration of the maternity cover.

Apply for this role today, or enquire for more details.

To apply for this role, please email a covering letter, CV and completed application form to Aaron Dhanda, NSA Operations Director before 5pm on Friday 13th March 2026.
Interviews will take place on Tuesday 24th March 2026.
Please use the same email address for any enquiries regarding the role.