Operation officer jobs
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Office Manager
£33,000 – £35,000 per annum (dependent on experience)
Full time and Permanent (35 hours per week)
Office base Liverpool Street/Moorgate – Commonweal operates a flexible hybrid working policy requiring staff to attend the office base at least 2 days per week, one of which is our Tuesday anchor day when all staff are in the office.
Commonweal is an independent charity, with a small core staff team of 9, overseen by a voluntary Board of Trustees, working to investigate, pilot and champion housing based solutions to social injustice. Using our charitable resources, we provide experts and partner organisations with the opportunity to trial and test new approaches designed to enhance housing equality and justice. Independently evaluating each of our projects we share our experiences, using this learning to inspire new thinking. Through the replication of what works and the lessons from what doesn’t, we influence changes in policy and practice. In addition, we commission other research identifying and spotlighting new areas of housing injustice.
We are seeking an Office Manager to lead and deliver the core administration that underpins our charity’s work. This new role brings together governance admin, property record management, and oversight of our office systems and environment.
As Office Manager, you will:
- Provide high-quality governance support to our Board of Trustees, including scheduling meetings, collating agendas, circulating board packs, and taking minutes.
- Manage the administration of our property portfolio, ensuring leases, rent review dates, compliance certificates and other legal documentation are accurate and up to date.
- Oversee the smooth running of our office, including IT and supplier contracts, health & safety compliance, and ensuring staff have the systems and equipment they need.
- Act as the first point of contact for general enquiries and provide reliable admin support to the CEO, DCEO and wider team.
We are looking for someone with:
- Strong organisational and time management skills.
- Experience of managing an office in the charity or not for profit sectors
- Experience of supporting Boards or committees, including minute-taking.
- Knowledge of property/lease administration, or a willingness to developed this.
- Excellent written and verbal communication skills.
- Confidence managing suppliers and contractors, with a pro-active approach to problem solving.
- A collaborative and professional style, with the ability to juggle multiple priorities and deadlines
This is a vital role at the heart of Commonweal, making sure our systems and governance are effective, compliant and supportive of our wider mission.
Deadline for applications: 11:59pm 23rd September 2025
(Please apply early, as we may close this vacancy ahead of the advertised deadline if we receive a high number of applications)
Initial interview date: w/c 29th September via Zoom or TEAMS video platforms.
Final interview date: w/c 6th October in person at the Commonweal Offices.
How to Apply
Please read the Job Description and Person Specification for the role.
If you wish to apply, you will need to submit:
- An up-to-date CV
- A covering statement (no more than 2 sides of A4) setting out how you meet the requirements of the role and your motivations for applying.
Applications should be submitted via CharityJob
No agencies please – any approaches will be ignored.
Commonweal Housing is committed to equal opportunities and values diversity in its workforce.
An independent housing based social justice and action learning charity helping expert organisations to find 'housing solutions to social injustice'
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Youth Voice and Influence Officer to join our Operations Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,050 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
About the Role and Key responsibilities:
Deliver Against Key Performance Indicators (KPIs)
- Work with your line manager to define clear KPIs that align with NYA's strategic goals.
- Consistently deliver activities to a high standard within agreed timelines.
- Monitor and report on progress against KPIs, identifying challenges and proposing solutions.
- Support the evaluation of youth engagement programmes to promote continuous improvement.
Youth Voice Engagement and Delivery
- Lead and support the delivery of youth voice and influence activities and events.
- Actively engage young people in shaping programmes, campaigns, and decisions.
- Facilitate inclusive, youth-led events, workshops, and forums.
- Ensure accessibility and inclusivity, especially for marginalised or underrepresented groups.
Flexibility and Support Across NYA Teams
- Provide flexible support across NYA teams to embed youth voice across organisational activities.
- Collaborate with colleagues to integrate youth input into wider initiatives.
- Share youth engagement expertise with other departments.
- Offer capacity where needed to maintain a consistent youth voice focus.
Building Relationships with Young People and Stakeholders
- Develop and maintain trusted relationships with young people and partner organisations.
- Provide support, guidance, and opportunities for young people to participate confidently.
- Foster inclusive and respectful environments for youth engagement.
- Collaborate with external stakeholders to increase youth influence on decisions.
Please refer to our Candidate Pack for more information on the role and the requirements. Please note that this role requires that you MUST hold a JNC level 6 qualification or be willing to work towards it.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
To apply, please submit the following via our online application platform by 11:59pm on 5th September 2025 (applications will be reviewed as they are submitted, so early submission is encouraged. We reserve the right to close the vacancy early if we receive sufficient applications for this role):
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role by answering the following two questions:
Can you describe a time you successfully supported young people to influence change in an organisation or community?
Aside from youth voice and participation, what other areas of work with young people are you passionate about, and why?
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-223399
About Tutors United
At Tutors United, we deliver free, high-impact tutoring programmes to primary school pupils and families by hiring, training, and paying inspiring university students to deliver our specially-devised curriculum. Every year, we support hundreds of young people to receive the educational support they need to thrive and gain meaningful, paid work experience to help launch their careers, while supporting families to reinforce learning at home.
We are proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West, supporting young people to build the skills, confidence, and knowledge they need to succeed.
We're now looking for a brilliant, ambitions, and proactive Tutor and Partnerships Manager to join our passionate team and help us drive this impact even further.
Job Purpose
This is an exciting time to join our small and impactful team, as we enter year two of our four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities. The Tutor and Partnerships Manager is responsible for ensuring our tutors have the skills, support, and development opportunities to not just excel in their tutoring role, but also to find meaningful employment or training following graduation. This will include:
- Line managing and supporting the Tutor Coordinator, and overseeing the 100+ strong tutor cohort
- Building and managing employer and university partnerships
- Creating a strategic vision for Tutor Development and Training Monitoring tutor recruitment to ensure each year’s cohort is characterised by quality, commitment, and diversity, while growing in line with our annual strategic delivery goals
Most importantly, the Tutor and Partnerships Manager will consistently guide and steer the direction of the Tutor Team to ensure TU continues to make a positive impact at the end of the programme – thus making you accountable for the retention and development of tutors as we continue to grow into new areas of the country. This is a crucial role which drives team performance towards achieving our strategic objectives and ensures the tutor team and cohort is operating in such a way that we are able to hit our organisational targets for impact, finance, and growth. The Tutor and Partnerships Manager is a varied role, reflecting the many different aspects of the tutors’ involvement and importance to Tutors United. As well as overseeing the successful execution of daily operations, the Tutor and Partnerships Manager will work closely with the Senior Management Team and the programmes team to create strategic development opportunities for our tutors that enhance our ability to attract high quality tutors and ensure their own personal and professional growth. You will also develop and refine our Tutor Impact and Measurement systems, so that we are able to make data-driven decisions around recruitment, retention, and tutor development. This will involve identifying trends amongst tutors, making strategic adjustments in response to those trends, and reporting to senior members of Tutors United and our Board of Trustees at different points throughout the academic year. You will also work closely with the Programme and Impact Manager to ensure strong collaboration and cohesion across the frontline delivery team as a whole. If you are passionate about the development of young people and would like to contribute to TU’s growth at a pivotal time, then you will love it here!
Desired competencies and experiences:
- Can do’ attitude.
- Strong verbal and written communication skills - including giving constructive feedback and presenting to internal and external parties.
- Understanding of attracting and recruiting diverse, high-quality candidates.
- Experience in designing and delivering training programmes (in-person and online).
- Skills in data collection, analysis, and reporting to inform decision-making and track tutor outcomes.
- Ability to translate strategic goals into operational plans.
- Proactive individual, able to work in a team and independently.
- Ability to manage budgets and track spending.
- Experience working with children and young people.
- Capability to align team operations with broader impact, finance, and growth targets.
- Experience line managing in a professional capacity (desirable).
- Experience contributing to or leading on programme design, pilot testing, and evaluation.
- Driven by our mission to use the power of tutoring to break down the barriers in education and enable every child to succeed.
- Strong stakeholder management and relationship building skills.
- Experience building and maintaining employer, university, and third-sector partnerships (desirable).
- Familiarity with recruitment and career readiness frameworks (desirable). Ability to work in a fast-paced environment.
- Willingness to support other members of the team to ensure the overall success and quality of our work.
We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring.
The client requests no contact from agencies or media sales.
We are looking for a person who is driven to reach targets through building relationships with bereaved supporters and partner organisations. You’ll also manage warm stewardship of legacy pledgers & become part of a passionate team at JGDR.
Hours: 35 hour per week (with occasional weekend or evenings)
Location: This is a hybrid role, with regular travel required across our operating regions – including North and South Lincolnshire, Nottinghamshire, and East Yorkshire. The postholder will be expected to work flexibly in the community or on the road for meetings with supporters or partner organisations on at least four days per fortnight, with a minimum of one day per fortnight worked from a Jerry Green Dog Rescue Centre (North Lincolnshire, South Lincolnshire, or Nottinghamshire). The postholder will also be expected to attend regular team meetings in an agreed location.
As our sites are in rural locations, holding a full UK driving licence and having access to your own vehicle is essential. (Business mileage is reimbursed according to JGDR’s expenses policy.)
Purpose:
We are seeking a confident, compassionate and target driven individual to lead on the delivery of JGDR’s in memory giving programme and support the delivery of legacy marketing.
Working with the Individual Giving and Legacies Manager, you will be driven to reach targets through building relationships. You will follow up with supporters who have given in memory of their dog, family member, or friend – often following a funeral collection – and help them take the next meaningful step, such as setting up a remembrance page, making a further donation, or exploring other ways to honour their memory. This role is responsible for raising circa £40,000 per year from a portfolio of in-memory products – with aims to grow this valued income line.
You’ll also manage warm stewardship of legacy pledgers and help deliver long-term marketing activity to keep gifts in wills front of mind.
This role would suit someone from a bereavement, funeral, or supporter-facing (sales or fundraising) background who is confident converting warm leads into action with care and professionalism.
Your role
You will sit in the Individual Giving and Legacies team and report to the Individual Giving and Legacies Manager.
Your focus will be on:
- Growing income from in-memory giving through proactive supporter engagement and lead conversion.
- Delivering light-touch legacy marketing and warm legacy stewardship, in support of long-term growth goals.
Responsibilities
In Memory Fundraising
· Work with the Individual Giving and Legacies Manager to develop and deliver the operational plan for in-memory fundraising, including campaign ideas, journeys and stewardship.
· Engage with in-memory donors via phone, email, post and in-person conversations, offering remembrance pages and other meaningful giving options.
· Proactively follow up leads and develop a pipeline to track progress and maximise conversion.
· Convert warm leads into active fundraising, donations, or page creation on our tribute fund platform, MuchLoved.
· Develop and maintain relationships with funeral directors, pet crematoriums and celebrants.
· Promote in-memory giving internally, supporting Operations, Retail and wider Fundraising and Marketing teams to spot and signpost opportunities.
Legacy Marketing & Pledger Stewardship
· Work with the IG and Legacies Manager to craft and execute legacy marketing campaigns and materials, supporting with copywriting and creative development.
· Oversee stewardship of legacy enquirers, intenders, and pledgers, ensuring they feel valued, thanked and connected
· Organise and deliver events or moments of recognition for pledgers, to promote legacy giving to long-term supporters and other target audience groups.
· Manage relationships with relevant agencies and external suppliers, e.g. free will writing services, local solicitors, and Remember a Charity Week.
- Champion legacy giving across JGDR, including working closely with colleagues in Operations and Retail to ensure that Centres and shops are equipped with the information and training needed to promote legacy giving effectively.
Other Duties
· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online.
· Keep up-to-date with sector trends and developments in legacy and in memory giving
· Attend ad hoc supporter and community events to represent JGDR and promote legacy and in memory giving
· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements
· Manage any complaints from supporters with empathy and professionalism, ensuring sensitive issues are escalated and resolved appropriately.
· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing
This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.
Performance Measures
Monitoring & Insight
· Ensure that our fundraising CRM is up-to-date, in a timely manner, and develop reporting mechanisms to understand and analyse metrics on your audiences, including legacy enquirers, pledgers, and in memory supporters, and their historical engagement with the charity.
· Maintain accurate supporter records in our fundraising CRM, ensuring the status of in memory fundraising and legacy pledges are monitored and reported on to support financial planning and forecasting against budgets.
· Monitor and report on activity and agreed KPIs, such as donor calls, follow-ups, page creation, and pledger contact. Provide insight to support future development of in-memory and legacy products and journeys.
Organisational Skills & Values
· Committed to dog welfare, and representing the values of JGDR both internally and externally
· Prepared and able to travel to other JGDR Centres and partner organisations where needed.
· Prepared and able to attend relevant supporter events - occasionally at weekends and on evenings – in the community to promote legacy and in memory giving; a time off in lieu policy for this is in place.
Relationships
In Memory supporters
Legacy Pledgers
Funeral Directors
Pet Crematoriums
Centre staff
Retail staff
Fundraising & Marketing Team
Role-specific knowledge & skills
You are:
· A confident and emotionally intelligent individual who can adapt your communication style to suit different supporters and situations.
· Motivated and tenacious, driven by purpose, but also by outcomes – you follow up, track progress, and close conversations well.
· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines.
· You’re comfortable dealing with grieving individuals and talking about remembrance, but also how to frame a gift as a positive, hopeful act.
· You’re not afraid of outreach or relationship-building – you pick up the phone, write warmly, and connect quickly.
· Skilled at managing competing demands and shifting priorities – you can adapt when plans change, without losing sight of your key responsibilities or income goals.
· You love the idea of helping people create meaning through giving – and helping dogs find their forever homes as a result.
· Experienced in using CRM databases to input, monitor, and
· report on supporter data and to gather insights
· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with Salford CVS in their search for a Director of Delivery.
Salary: £52,413 - £54,495 per annum
Location: Eccles, Salford (predominantly office-based)
Make a difference in Salford
Salford CVS has been supporting local people and communities since 1919. As the city-wide infrastructure body for the voluntary, community and social enterprise (VCSE) sector, they are passionate about creating a fairer, healthier, and more connected Salford.
They’re now looking for a Director of Delivery to join their Senior Management Team and play a key role in ensuring their projects and programmes deliver meaningful impact across the city.
About the Role
This is a senior leadership role with responsibility for the successful delivery of a diverse portfolio of programmes. You will:
- Lead and support Programme Managers and delivery teams.
- Ensure projects meet funder requirements, deliver outcomes, and demonstrate impact.
- Oversee monitoring, evaluation, and impact reporting systems.
- Manage budgets and contracts, ensuring compliance with GDPR, safeguarding, and health & safety.
- Build strong partnerships with public sector bodies, funders, and community organisations.
- Deputise for the Chief Executive when required.
You’ll be joining a values-led organisation with nearly 50 staff and over 1,000 member organisations. Together, they champion the VCSE sector, influence local and regional policy, and deliver programmes that support volunteering, health, skills, and community wellbeing.
About You
We’re looking for a confident and experienced leader who can balance strategic oversight with hands-on operational management. You’ll need to bring:
- Significant experience of managing complex programmes and contracts.
- Strong line management and staff development skills.
- Excellent communication and relationship-building ability.
- A track record of performance management, monitoring and evaluation.
- Knowledge of compliance areas (safeguarding, GDPR, H&S).
- A collaborative, solutions-focused and values-driven approach.
Experience in the VCSE sector is desirable, but more important is your commitment to the mission: making a difference in Salford.
Join Salford CVS and help shape the future of communities across Salford.
For the full application pack and to schedule a call for more information, please send your CV to Lizzy Clark at Harris Hill:
Deadline: 1st October 2025
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Head of Finance is a key member of the executive leadership team, responsible for leading the financial strategy, planning, and operations of the organization. This role requires a strong leader with proven expertise in corporate finance, financial planning and analysis, risk management, and compliance. The Head of Finance will play a critical role in driving sustainable growth, improving profitability, and ensuring sound financial governance.
Key Responsibilities
Strategic Leadership
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Develop and implement financial strategies that align with the company’s vision, goals, and growth objectives.
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Act as a strategic advisor to the CEO and Board on financial performance, risk, and opportunities.
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Provide insights and recommendations to support long-term decision-making and business development.
Financial Management & Reporting
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Oversee all aspects of financial management, including budgeting, forecasting, and cash flow management.
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Ensure timely and accurate preparation of financial reports, statements, and regulatory filings.
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Monitor financial performance against budgets and benchmarks, highlighting risks and opportunities.
Risk & Compliance
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Establish and maintain robust internal controls to safeguard company assets.
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Ensure compliance with statutory, tax, and regulatory requirements.
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Proactively identify and mitigate financial risks, including currency, interest rate, and credit exposures.
Operational Excellence
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Lead, mentor, and develop the finance team to achieve high performance.
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Oversee treasury, accounts payable/receivable, payroll, and procurement functions.
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Drive process improvements, automation, and use of financial systems to enhance efficiency.
Stakeholder Engagement
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Manage relationships with external stakeholders including auditors, banks, investors, and regulators.
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Support fundraising, mergers & acquisitions, and investment initiatives as required.
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Communicate complex financial information in a clear and actionable way to non-financial stakeholders.
Qualifications & Experience
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Professional finance qualification (e.g., CPA, ACA, ACCA, CFA) strongly preferred.
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10+ years of progressive finance leadership experience, with at least 5 years in a senior management role.
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Proven track record in financial strategy, planning, and execution within a growing or complex organization.
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Strong understanding of corporate finance, tax, compliance, and risk management.
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Demonstrated ability to lead teams, influence stakeholders, and drive business performance.
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Experience in charity sector an advantage
Skills & Competencies
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Strategic and analytical thinker with strong business acumen.
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Exceptional leadership, communication, and interpersonal skills.
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High level of integrity, accountability, and attention to detail.
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Ability to operate effectively in fast-paced, dynamic environments.
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Strong technical proficiency with financial systems and data analysis tools.
What We Offer
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Competitive salary and benefits package.
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Opportunity to shape the financial future of a growing organization.
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Collaborative and inclusive work environment.
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Professional development and career growth opportunities.
Landmark Theatres is a portfolio of regional venues in North Devon and Peterborough receiving a wide variety of arts and cultural opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We are seeking a Service Delivery Lead to have operational oversight and responsibility for Brake’s National Road Victim Service (NRVS). Reporting to the Chief Operating Officer (COO) and working closely with the Senior Leadership Team (SLT), the role will focus on building strong foundations, fostering a positive team culture, and ensuring effective service delivery.
Not your average job: This role is an excellent opportunity to build on our current support offer as well as driving meaningful service improvement, and playing a key role in building a stronger, more effective team culture across the National Road Victim Service.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: An excellent communicator, with the ability to engage and inspire and a proven ability to get things done. You will have strong, robust, and consistent leadership skills, and be capable of making sound judgments under pressure and ensuring timely resolutions. Proven experience in managing or leading a team within a service delivery environment is a must as is experience in safeguarding, and managing risk, including clinical escalation and operational risk mitigation.
You will have a visible, approachable and supportive leadership style, combined with resilience and adaptability, a collaborative mindset and a commitment to Brake’s mission to support road victims and create safer roads for everyone.
Specifically seeking candidates with:
- Excellent communication skills
- Ability to delegate effectively
- Proven experience in managing or leading a team within a service delivery environment
- Competence in managing risk, including clinical escalation and operational risk mitigation
- Commitment to inclusivity, fairness, and promoting a culture of equality
- Competence in monitoring performance metrics and reporting outcomes to senior leadership
- A full, clean UK driving licence (if you are a driver)
- competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, read our full job descriptions and apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We will interview as and when we receive strong applications and will close the vacancy early if we find the right candidate.
We welcome cover letters in an alternative format, why not send us a short video and tell us about yourself?
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Imagine a role where your creativity and collaborative approach help connect supporters to a powerful mission, shifting the dial in the food and farming education sector so more children facing disadvantage can discover their connection with the land that sustains us all.
We’re seeking a skilled communicator and digital storyteller equally comfortable crafting social media posts, drafting briefing notes, or capturing and editing film content. You’ll be passionate about amplifying underrepresented voices and supporting social change through engaging communications that inform, connect and inspire.
You will work closely with colleagues across the organisation to drive engagement, raise our profile, and grow our digital presence through impactful multimedia storytelling. Your work will help bring the voices of children, families and communities to partners and supporters nationwide, placing The Country Trust’s mission at the heart of national conversations about wellbeing, education and tackling the poverty of opportunity.
This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise public transport use, this is not always feasible. Therefore, a valid driving licence is essential.
Key Responsibilities:
Communications & Influence
- Develop and deliver strategic, multi-channel communications that translate complex ideas into compelling messages to increase our influence across media, policy, and partner networks.
Multimedia Storytelling
- Create and deliver impactful, accessible multimedia content that amplifies beneficiary voices, supports advocacy, and aligns with our brand and strategic goals.
Stakeholder Engagement & Partnerships
- Develop and tailor impactful communications and materials that strengthen partnerships, engage funders, and support collaborative initiatives with partner organisations.
Press, Media & Digital Oversight
- Support on press and social media communications by managing media relationships, crafting timely content, and optimising outreach to amplify our advocacy and campaigns.
About The Country Trust
The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.
When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.
Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.
The client requests no contact from agencies or media sales.
Finance & Administration Support Officer - Part-time 4-days per week, London office based - Initial 3-month temp.
The Opportunity
Our client, a not-for-profit organisation, is seeking a Finance & Administration Support Officer to provide essential financial and administrative support. This role is ideal for someone with experience in finance administration who is highly organised, detail-oriented, and motivated to contribute to a purpose-driven environment.
Key Responsibilities
Processing payments, invoices, and receipts.
Maintaining accurate financial records and account statements.
Recording donations and assisting with income allocations.
Inputting data and carrying out compliance checks.
Supporting general office administration, including phones and post.
The Candidate
Previous experience in finance administration or a similar role.
Knowledge of payment processing, banking, or financial monitoring systems.
Strong organisational skills and attention to detail.
Numerate, with the ability to identify discrepancies.
Confident communicator with solid IT skills (Microsoft Office/Google Workspace).
Why Apply?
This is a fantastic opportunity to join a growing not-for-profit where you will play a key role in supporting day-to-day operations. The role offers the chance to develop your skills in finance and administration while contributing to meaningful projects.
If you have the above skills and experience and are immediately available, please apply online today!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help Us Empower the Next Generation: Join the Air Cadet Charity as a Grants Manager!
Are you an experienced and strategic grants professional with a passion for making a difference? The Air Cadet Charity is seeking a dedicated Grants Manager to lead and shape our grant-making programmes. This is a pivotal role that will ensure our funding effectively supports young people across the UK, enhancing their experiences and opportunities within the RAF Air Cadets.
About Us:
The Air Cadet Charity is the principal charity supporting the Royal Air Force Air Cadets. We provide vital grants for activities, equipment, and opportunities, helping young people develop skills, confidence, and reach their potential through aviation, adventure, and community engagement. From adventure training to simulators and training equipment, we ensure the RAF Air Cadets organisation continues to thrive and inspire.
The Role:
As our Grants Manager, you will be a key leader in our grant-making process. You'll be responsible for the strategic development and smooth operation of the grant lifecycle, ensuring applications are processed efficiently, records are meticulously kept, and communication with our Air Cadet applicants is clear and supportive. You will also play a key role in informing the Grants Committee's decisions and leading the expansion of our programmes. Your strategic and organised approach will ensure our funding reaches those who need it most, helping us achieve our mission effectively.
You will be responsible for:
- Developing and implementing our grants strategy, identifying new funding opportunities and leading the expansion of our grants programme to increase our reach and impact.
- Working closely with the Grants Committee to assess applications, providing expert insight and analysis to help inform their decisions.
- Administering the online grant application portal, ensuring data accuracy and accessibility.
- Conducting initial screening and eligibility checks of incoming grant applications.
- Preparing and issuing grant agreements and coordinating payment schedules with the Finance Manager.
- Monitoring the progress and impact of funded projects by reviewing grantee reports and maintaining accurate records.
- Serving as a primary point of contact, providing clear guidance on application processes to prospective and existing grant applicants.
- Maintaining comprehensive and accurate records within the charity's CRM/grants management system.
- Ensuring compliance with internal policies and reporting requirements throughout the grant lifecycle.
- Building and maintaining positive relationships with our Air Cadet grantees.
What we're looking for:
- Proven experience (minimum 3-5 years) in a grants management or similar senior role within a charity, foundation, or similar organisation.
- A strong track record of developing and implementing successful grants strategies.
- Excellent analytical and communication skills, with the ability to present complex information clearly to a variety of audiences, including the Grants Committee and Trustees.
- Exceptional organisational and time management skills, with a strong eye for detail and accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel) and experience with a CRM or grants management system.
- A proactive and professional approach, with a genuine passion for youth development and the Air Cadet Charity's mission.
- Familiarity with the Air Cadet organisation or other uniformed youth groups is an advantage.
All applicants must have the right to work in the UK. The successful candidate may be required to hold a level of security clearance.
Why join the Air Cadet Charity?
- Be part of a respected charity directly supporting the development of young people through the RAF Air Cadets.
- Work closely with dedicated volunteer staff across the UK.
- Opportunity for professional growth and development within the charity sector.
- 26 days annual leave + bank holidays
- Employee life assurance scheme
- A supportive and collaborative work environment.
Location: Remote/Hybrid with occasional travel to events/meetings around the UK and to the Sleaford, Lincs office.
Hours: Full-time (37.5 hours per week)
Ready to help us empower the next generation of Air Cadets? To apply, please submit your CV and a covering letter outlining how your skills and experience meet the requirements of the role by 9am on 8th September 2025.
Join us in our mission to support the RAF Air Cadets!
The Air Cadet Charity is an equal opportunities employer and committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a satisfactory DBS check as this role involves working in close proximity with an organisation that supports young people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Booking Administrator
Are you friendly, professional, enthusiastic and dedicated to social values? If so… we need you!
This is an exciting opportunity for an experienced Administrator to join a dynamic and supportive team.
Position: Booking Administrator/Coordinator
Location: Remote
Hours: 37.5 hours Monday - Friday (30 hours possible for the right candidate), with additional on-call rota days (1 weekend in 4, plus 2 evenings per week, toil for any work done in those hours).
Salary: £24,500 - £27,000k per annum depending on experience (plus London weighting if applicable).
Contract: Permanent
Closing Date: 16th September 2025. Interviews will be held on a rolling basis, so early application is encouraged as we reserve the right to close the advert early
The Role
Join a co-operative providing British Sign Language (BSL) Interpreters and developing tech to support to users. The co-operative is co-run and co-owned by its members, who are Deaf people and BSL interpreters. You will work closely with the Operations Manager and Operations Team Leader to provide a high quality and efficient service, helping the business to achieve agreed targets whilst working to the co-operative’s ethos.
Responsibilities include:
- Coordinating the provision of communication professionals for Deaf/Hard of Hearing people across for medical (including mental health) appointments and for other work in a variety of sectors (education, child protection, conference, employment, legal settings etc)
- Accepting and making calls
- Dealing with bookings and general enquiries in a fast-paced environment
- Supporting marketing and business development and communicating to members and external stakeholders
- Supporting other staff where necessary
The position is grounded in the co-operative’s ethos, ensuring financial processes align with the organisation’s values and strategic objectives. The co-operative is co-run and co-owned by its members, who are Deaf people and communication professionals. As an employee, you can become a worker member and have a say in how the business is run.
About You
You will have excellent customer service skills and experience in a client-facing role. With strong organisational skills and attention to detail, you will have the ability to meet strict deadlines, follow contractual service levels and prioritise your time effectively.
We are looking for someone with:
- Excellent IT skills with good knowledge of Word, Excel, Databases with the ability to learn how to use dashboards and other applications
- Excellent communication skills (written and verbal)
- Ability to follow processes and develop these where needed
- Problem solving skills and the ability to think outside the box
- Ability to work autonomously, yet with full support from management
Additional requirements:
- You must have a private place to work due to dealing with sensitive information
- You must have a stable internet connection
- You must have the right to work in the UK
Join the team and contribute to a meaningful and impactful mission while developing your career in a supportive and inclusive environment.
About the Organisation
The co-operative develops ethical tech to support the provision of British Sign Language (BSL) Interpreters and other communication professionals. The organisation values diversity and promotes equality and encourages and welcomes applications from all sections of society and are keen to receive applications from members of the Deaf community. We are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Benefits include:
- Cooperative membership and working means you get a say in decisions and your voice matters here
- Annual leave is 22 days (plus public holidays) with an additional day off for your birthday!
- Flexible working when possible with business need
- Matched employer pension contributions of up to 5%
You may also have experience in areas such as Customer Service, Administration, Client Support, Customer Service Officer, Administration Officer, Client Support Officer, Customer Service Coordinator, Administration Coordinator, Client Support Coordinator, Support Coordinator.
Please note NFP People are advertising this role on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Operational Director of Children’s Services UK
Salary: £77,576 per annum (increasing to £86,196 in 18 months) + £750 Homeworking Allowance
Hours & Contract: 35 Hours per week - Permanent Role
Location: Homebased - covering five of TACT's registered offices which are based in Scotland, Yorkshire and The North East, North West England, North Wales and East Midlands
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
This exciting opportunity has arisen for a new Operational Director of Children's Services within TACT Fostering. This role will be responsible for overseeing five of TACT's Registered Area offices spanning three nations.
They will join at an exciting time for TACT and will contribute and deliver to our ambitious strategic plan to increase our ability to care for more children whose needs are not currently being met by the care sector.
The ideal candidate will have extensive experience of the foster care sector and will ideally have wider experience working across services who support children and families.
We are looking for a strong strategic and commercial leader with strong people leadership skills, experienced in managing change and working in innovative and fast paced environments.
TACT are committed to our journey in becoming a trauma informed organisation. We are looking for individuals who have or are willing to operate and demonstrate leadership within trauma informed principles.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT,apply now.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Operational Director of Children's Services can be based anywhere in the UK. Travel will be required to attend face-to-face team meetings and on other occasions for training and team wellbeing events.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Wednesday 17th September 2025
- Interview Date: Monday 29th September 2025 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Grade: 0 - Director
Salary: £87,720
Position type: Permanent, Full time 37.5 hours a week. Flexible hours considered.
Responsible to: CEO
Direct reports: Deputy Director of Fundraising and Communications, Head of Global Brand and Content, Head of Global Comms and Digital, Head of Fundraising Operations, Head of Philanthropy and Partnerships
Location: ShelterBox HQ, Truro, Cornwall (hybrid working, mix of office and home) or Remote (UK only)
ROLE PURPOSE:
The Director of Fundraising and Communications is a member of the Executive Team. This is ShelterBox's most senior management team, with overall responsibility for leading, planning and managing the work and development of ShelterBox.
You will be responsible for the delivery of our current 5 year organisational strategy 2022-27 as well as the implementation of the departmental Fundraising and Communications strategy, driving continued ambitious growth in our reach, engagement and fundraising. You will also play a leading role in driving the development of the next 5-year strategy for 2027 onwards.
You will work with the wider organisation and stakeholders to represent Fundraising and Communications and ensure the team are supported and able to thrive.
This is a role for a dynamic senior fundraising and communications specialist, who will bring significant experience within the sector. Working collaboratively across the organisation, you will develop and implement a strategy that builds foundations for growth and drives a bold and confident ShelterBox of the future. You will take full accountability for the successful delivery of income forecasts and expenditure budgets. You will work with the team to deliver best in class communications across our channels, reach new audiences and grow unrestricted income through digital and offline acquisition, oversee the strategic growth of our philanthropy and partnerships programme, support our strategic partnership with Rotary, and ensure that the ShelterBox brand is optimised to ensure we stand out in a crowded market.
You will also be responsible for understanding the needs and ambitions of the ShelterBox network of affiliates (in Europe, North America and Australasia), seeking to understand the strategies and tactics that will drive global income growth. You will recommend where investments by ShelterBox Trust can support global fundraising into the future.
You will be a proven, highly effective communicator with an empowering management style and the ability to quickly build relationships. A personal desire to invest in your teams with limited resources is essential. Creativity, commitment and best practice implementation are key.
WHO ARE WE LOOKING FOR?
We are seeking a highly experienced fundraising and communications expert, who has a passion for storytelling and building impactful relationships. You must be able to hit the ground running, have a strong record of developing and leading successful teams by building highly effective relationships. This role is all about inspiring leadership, strategic innovation, and maximising every opportunity to grow our vital work.
Experience and understanding of the humanitarian sector is desirable, as is an understanding of current fundraising opportunities and challenges, ethical storytelling and communication trends. This includes an understanding of the competitive fundraising environment in the sector, following announcements by some government donors. The need for emergency shelter around the world is vast and growing daily. This role must understand and drive ambitious and effective ways to communicate our specialist focus on shelter and the tangibility of our offer to current and future supporters.
The role will support the Fundraising and Communications department to deliver 2025/2026 plans, as well as implement the longer-term fundraising and communications strategy, seizing all opportunities in an ever-changing landscape.
As well as leading the UK team, working with colleagues from different countries to grow international fundraising, requires excellent communication skills and a commitment to a long-term diplomatic approach.
The ideal candidate will have a passion for the wider cultural context that affects our supporter's lives and behaviours. You will be results oriented and be confident using data and insight to inform decision making and drive our fundraising to the next level. Driven by a desire to connect in a meaningful way with audiences old and new, you will continuously seek new ways to ensure supporters are at the heart of everything we do.
This is an exciting opportunity for someone to lead a passionate and high-performing team, drive longer-term strategy and ensure the development of ShelterBox's strategic planning at a time of considerable change across the sector
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
As part of the Executive Team:
- Support the development, implementation, and evaluation of ShelterBox's Strategy 2022-27 as well as play a leading role in developing the next organisational 5 year strategy.
- Support the development and implementation of ShelterBox's vision, mission and values, including through demonstrable leadership and communication skills.
- Direct all fundraising and communication activities to achieve strategic goals, in line with our vision, mission and values.
- Work closely with the ShelterBox Board of Trustees, reporting on progress against strategy.
- Deputise for the CEO as required.
- Regular travel to our Headquarters in Truro will be required. Occasional travel to London, affiliate offices internationally, and other locations.
As Director of Fundraising & Communications:
- Provide inspiring leadership and direction for the Fundraising & Communications department's multi-disciplinary team, ensuring ongoing development and implementation of our strategy to see continued ambitious growth in our income and profile.
- Drive and mentor a high-performing team, fostering a culture of collaboration, setting clear expectations, providing ongoing support and ensuring that teams are aligned with the strategy and our vision, mission and values.
- Ensure we grow the profile and influence of ShelterBox through the delivery of compelling fundraising and communications strategies to increase our supporter base and income.
- Line manage the FundComms SLT: Deputy Director of Fundraising and Communications, Head of Global Comms and Digital, Head of Global Brand and Content, Head of Fundraising Operations, Head of Philanthropy and Partnerships.
- Embed a culture of data and insight driven decision making, innovation and collaboration.
- Build strategic relationships with internal stakeholders to support collaboration, integrated planning and effective delivery of fundraising and communications activities.
- Be accountable for budgets and the best use of financial resources within the department, ensuring all budget and procurement processes are effectively implemented.
- Drive performance against targets within the department, identify and mitigate risk and develop contingency plans.
- Ensure our global brand aligns with the organisational strategy and audience insight, and that there is consistent application across the international team.
- Ensure our reputation is enhanced and protected - our teams produce high-quality, accurate materials, our processes are safe and robust, our supporters feel valued, and we are upholding our organisational values.
- Represent and act as an ambassador for ShelterBox externally, including with strategic partners like Rotary, and our community of incredible supporters. This includes taking part in media interviews to promote our work to a wide audience.
- Work closely across the department and affiliate teams to deepen understanding of our audiences, using data and sector insights to better target and grow these audience groups and increase lifetime value.
- Keep up to date with sector trends and developments, and particularly work with the CEO office to build networking and profile-building opportunities.
As a senior team leader and people manager at ShelterBox
- Actively demonstrate the importance of staff development in line with ShelterBox's policies and procedures, for example by undertaking regular 1:1 meetings with direct reports and investing in performance management.
- Model ShelterBox's values through behaviours and leadership and build on what is a great senior leadership team in the Fundraising and Communications Department
- Champion equality, diversity and inclusion within the organisation.
- As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Grade: 0 - Director
Salary: £87,720
Position type: Permanent, Full time 37.5 hours a week. Flexible hours considered.
Responsible to: CEO
Direct reports: Deputy Director of Fundraising and Communications, Head of Global Brand and Content, Head of Global Comms and Digital, Head of Fundraising Operations, Head of Philanthropy and Partnerships
Location: ShelterBox HQ, Truro, Cornwall (hybrid working, mix of office and home) or Remote (UK only)
ROLE PURPOSE:
The Director of Fundraising and Communications is a member of the Executive Team. This is ShelterBox's most senior management team, with overall responsibility for leading, planning and managing the work and development of ShelterBox.
You will be responsible for the delivery of our current 5 year organisational strategy 2022-27 as well as the implementation of the departmental Fundraising and Communications strategy, driving continued ambitious growth in our reach, engagement and fundraising. You will also play a leading role in driving the development of the next 5-year strategy for 2027 onwards.
You will work with the wider organisation and stakeholders to represent Fundraising and Communications and ensure the team are supported and able to thrive.
This is a role for a dynamic senior fundraising and communications specialist, who will bring significant experience within the sector. Working collaboratively across the organisation, you will develop and implement a strategy that builds foundations for growth and drives a bold and confident ShelterBox of the future. You will take full accountability for the successful delivery of income forecasts and expenditure budgets. You will work with the team to deliver best in class communications across our channels, reach new audiences and grow unrestricted income through digital and offline acquisition, oversee the strategic growth of our philanthropy and partnerships programme, support our strategic partnership with Rotary, and ensure that the ShelterBox brand is optimised to ensure we stand out in a crowded market.
You will also be responsible for understanding the needs and ambitions of the ShelterBox network of affiliates (in Europe, North America and Australasia), seeking to understand the strategies and tactics that will drive global income growth. You will recommend where investments by ShelterBox Trust can support global fundraising into the future.
You will be a proven, highly effective communicator with an empowering management style and the ability to quickly build relationships. A personal desire to invest in your teams with limited resources is essential. Creativity, commitment and best practice implementation are key.
WHO ARE WE LOOKING FOR?
We are seeking a highly experienced fundraising and communications expert, who has a passion for storytelling and building impactful relationships. You must be able to hit the ground running, have a strong record of developing and leading successful teams by building highly effective relationships. This role is all about inspiring leadership, strategic innovation, and maximising every opportunity to grow our vital work.
Experience and understanding of the humanitarian sector is desirable, as is an understanding of current fundraising opportunities and challenges, ethical storytelling and communication trends. This includes an understanding of the competitive fundraising environment in the sector, following announcements by some government donors. The need for emergency shelter around the world is vast and growing daily. This role must understand and drive ambitious and effective ways to communicate our specialist focus on shelter and the tangibility of our offer to current and future supporters.
The role will support the Fundraising and Communications department to deliver 2025/2026 plans, as well as implement the longer-term fundraising and communications strategy, seizing all opportunities in an ever-changing landscape.
As well as leading the UK team, working with colleagues from different countries to grow international fundraising, requires excellent communication skills and a commitment to a long-term diplomatic approach.
The ideal candidate will have a passion for the wider cultural context that affects our supporter's lives and behaviours. You will be results oriented and be confident using data and insight to inform decision making and drive our fundraising to the next level. Driven by a desire to connect in a meaningful way with audiences old and new, you will continuously seek new ways to ensure supporters are at the heart of everything we do.
This is an exciting opportunity for someone to lead a passionate and high-performing team, drive longer-term strategy and ensure the development of ShelterBox's strategic planning at a time of considerable change across the sector
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
As part of the Executive Team:
- Support the development, implementation, and evaluation of ShelterBox's Strategy 2022-27 as well as play a leading role in developing the next organisational 5 year strategy.
- Support the development and implementation of ShelterBox's vision, mission and values, including through demonstrable leadership and communication skills.
- Direct all fundraising and communication activities to achieve strategic goals, in line with our vision, mission and values.
- Work closely with the ShelterBox Board of Trustees, reporting on progress against strategy.
- Deputise for the CEO as required.
- Regular travel to our Headquarters in Truro will be required. Occasional travel to London, affiliate offices internationally, and other locations.
As Director of Fundraising & Communications:
- Provide inspiring leadership and direction for the Fundraising & Communications department's multi-disciplinary team, ensuring ongoing development and implementation of our strategy to see continued ambitious growth in our income and profile.
- Drive and mentor a high-performing team, fostering a culture of collaboration, setting clear expectations, providing ongoing support and ensuring that teams are aligned with the strategy and our vision, mission and values.
- Ensure we grow the profile and influence of ShelterBox through the delivery of compelling fundraising and communications strategies to increase our supporter base and income.
- Line manage the FundComms SLT: Deputy Director of Fundraising and Communications, Head of Global Comms and Digital, Head of Global Brand and Content, Head of Fundraising Operations, Head of Philanthropy and Partnerships.
- Embed a culture of data and insight driven decision making, innovation and collaboration.
- Build strategic relationships with internal stakeholders to support collaboration, integrated planning and effective delivery of fundraising and communications activities.
- Be accountable for budgets and the best use of financial resources within the department, ensuring all budget and procurement processes are effectively implemented.
- Drive performance against targets within the department, identify and mitigate risk and develop contingency plans.
- Ensure our global brand aligns with the organisational strategy and audience insight, and that there is consistent application across the international team.
- Ensure our reputation is enhanced and protected - our teams produce high-quality, accurate materials, our processes are safe and robust, our supporters feel valued, and we are upholding our organisational values.
- Represent and act as an ambassador for ShelterBox externally, including with strategic partners like Rotary, and our community of incredible supporters. This includes taking part in media interviews to promote our work to a wide audience.
- Work closely across the department and affiliate teams to deepen understanding of our audiences, using data and sector insights to better target and grow these audience groups and increase lifetime value.
- Keep up to date with sector trends and developments, and particularly work with the CEO office to build networking and profile-building opportunities.
As a senior team leader and people manager at ShelterBox
- Actively demonstrate the importance of staff development in line with ShelterBox's policies and procedures, for example by undertaking regular 1:1 meetings with direct reports and investing in performance management.
- Model ShelterBox's values through behaviours and leadership and build on what is a great senior leadership team in the Fundraising and Communications Department
- Champion equality, diversity and inclusion within the organisation.
- As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Shape the Future of Finance at ABRSM
ABRSM is the UK’s leading music education body and a globally respected charity, supporting millions of learners and teachers across 90+ countries through world-renowned music exams, publications, and digital learning tools. With a turnover of approximately £50 million, ABRSM is undertaking an ambitious programme of digital transformation—modernising systems, operations, and ways of working to better serve its global community.
They are now seeking a dynamic Head of Transactional Finance to lead the evolution of finance operations and define the future of this function within a modern, collaborative finance team.
The Role
Reporting directly to the CFO, the Head of Transactional Finance as a pivotal leadership role that oversees payroll, accounts payable, and finance systems. It has a strong relationship to accounts receivable in an adjacent team. It’s a unique opportunity to lead a function through significant change.
You’ll be instrumental in driving automation, improving processes, and ensuring seamless integration between finance systems (UNIT4) and wider business platforms such as Microsoft Dynamics. This role is ideal for someone who thrives in a fast-paced, change-oriented environment and is passionate about delivering operational excellence and strategic impact:
- Driving automation and process improvement across transactional finance
- Managing the successful deployment and optimisation of UNIT4 and its integration with wider business systems (notably Microsoft Dynamics)
- Enhancing financial compliance, policy, and controls
- Ensuring underlying data is clean and timely for reporting
- Supporting change management across finance and the broader organisation
The Person
We’re looking for a confident and forward-thinking finance professional who thrives in change-oriented environments and wants to put their stamp on a high-impact function. You'll play a critical role in bridging systems, processes, and people—bringing structure, clarity, and innovation to a function that underpins ABRSM’s financial strength and strategic direction.
You’ll bring:
- A recognised finance qualification (ACA, ACCA, CIMA or equivalent)
- Demonstrated leadership in finance operations, including payroll and accounts payable
- A track record of managing or supporting finance system implementations and integrations (experience with UNIT4 is essential)
- Excellent project management and stakeholder engagement skills
- A mindset geared toward continuous improvement, digital transformation, and cross-functional collaboration
- The ability to shape and position transactional finance as a partner to teams such as financial accounting and FP&A
- This role is not for a pure systems accountant—but for someone who thinks systemically, understands how to embed finance within digital workflows, and can bring a modern, strategic lens to transactional processes.
Why Join ABRSM?
- This is a rare opportunity to lead change in an organisation with a global reach and a purpose-driven mission. You’ll have the autonomy to define the transactional finance function and be part of a broader transformation journey that’s reshaping how ABRSM delivers value internally and externally.
- A high-impact leadership role in a purpose-driven organisation
- The opportunity to shape and modernise finance operations
- A chance to contribute to a global mission in music education
- A competitive salary and benefits package including matched pension contribution plus 2% (employer contribution capped at 10%), 25 days annual leave plus Xmas closure days, Flexible and hybrid working arrangements.
- Contract: Permanent or 18-Month Fixed Term
- Opportunities for professional development and continuous learning.
- A collaborative and supportive work environment.
How to Apply
ABRSM are working in partnership with Hays Senior Finance to identify the right person for this role. Please contact Peter O’Sullivan at Hays if you have any queries, but the first step towards being considered is to make your application. If suitable, Peter will follow up with a call to discuss next steps.
Closing date: 30th August 2025
First round interviews: w/c 8th Sept
Second round interviews: w/c 15th Sept