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Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) – places where we want nature and people to flourish together. These living, protected landscapes are vital to the UK’s nature recovery, climate resilience, sustainable farming and wellbeing.
We work collaboratively and inclusively to ensure these treasured places are protected, restored, and accessible to all. We are looking for a proficient and motivated individual to help drive it forward.
About the Role
We are seeking a proactive, organised person who demonstrates our values of ambition, collaboration, inclusivity and empowering, in all they do.
The candidate will need to live within convenient travel distance to London or North Wales.
The successful candidate will support the CEO to work effectively by assisting with the administrative aspects of their work; liaising with the Association’s Board of Trustees, supporting our financial management, and the efficient day-to-day operation of the organisation. They will manage diaries, collate information for reports, and organise meetings.
If you are happy to work with minimal supervision, comfortable working on a variety of tasks, with tight deadlines, and you are adept at quickly building warm and productive relationships with your colleagues, please apply to join our small team.
See the role description for more information.
Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain experience working dynamically alongside experts across the UK, and help shape the future of our most valued landscapes.
Please attach a CV and a covering letter (maximum two pages) outlining how you meet the criteria in the person specification included in the role description.
Lead and champion activity, working with National Landscapes, to protect and restore the UK's most outstanding landscapes.



The client requests no contact from agencies or media sales.
Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.
With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.
Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.
This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.
Our Services
Sleep Advice Service
Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.
Legal Rights Service
Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.
Book and Toy Library Service
Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.
Innovation and Product Design Service
Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.
Information Products
Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.
Buzgi and Toy Adaptation Service
Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.
The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.
Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.
Our services are provided to families free of charge.
Job Title:
Chief Operating Officer
Reports To:
Chief Executive Officer
Direct reports:
3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))
Purpose of the Role:
The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:
This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.
As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.
Key Responsibilities
Strategic & Executive Leadership
Chief Executive Officer
Chief Operating Officer
Director of Fundraising, Marketing and Communications
Director of Research and Support Services
Finance, Commercial & Sustainability
Operations & Infrastructure
People & Culture
Digital & Technology
Governance, Risk & Compliance
Leadership & Management
Key Attributes
Please see attached job description for the Person Specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for communicating and maintaining relationships with our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the Role
Chapter One is seeking a proactive, organised and enthusiastic Corporate Partnerships Communications Officer, reporting to our Marketing & Communications Manager, to support the delivery of excellent communications and content for our growing portfolio of corporate partners. Working closely with the Corporate Partnerships and Marketing & Communications teams, you will coordinate partner communications activity, managing workflows, timelines, approvals and follow-up to ensure a smooth and positive partner experience.
You will build strong relationships with corporate partners across our partnership tiers, acting as a key point of contact where appropriate and helping to identify and develop engaging stories, case studies and content opportunities. You will create tailored communications for partners, including internal announcements, intranet content and employee-facing materials, ensuring messaging is aligned with partner needs and Chapter One’s mission.
This is a new role within Chapter One and is an opportunity for an early career professional to learn about charity partnership communications in a dynamic charity which is flexible and agile.
Key Responsibilities
Act as the primary coordinator for corporate partnership communications and content, managing workflow, timelines, follow-up and sign-off.
Build and maintain effective relationships with corporate partners across the Platinum, Gold, Silver and other partnership tiers, acting as their main point of contact where appropriate.
Proactively identify, gather, and develop stories, case studies, and other content opportunities from across the corporate partnership base.
Draft bespoke content for individual corporate partners on request — for example, internal announcements, intranet copy, or employee-facing campaign materials.
Work closely with the Marketing & Communications and Corporate Partnerships teams to ensure content is aligned with the corporate partner journey and that sign-off processes run smoothly.
Support the production of corporate partner impact reports, award entries, and a content and asset library relevant to corporate partners.
Maintain accurate records of corporate partner activity, approvals, preferences and key communications.
Contribute to improving processes, workflows and consistency across corporate partnership communications activity.
Represent Chapter One professionally in all partner interactions.
General Responsibilities
Attend online and in-person meetings and relevant team sessions to support collaboration, communication and delivery of Chapter One’s activities.
Provide general administrative support to the Marketing & Communication and Corporate Partnerships teams as required.
Manage multiple priorities and deadlines, ensuring content requests, approvals and partner communications are delivered in a timely and organised way.
Support the maintenance and organisation of corporate partnership resources, including content libraries, assets and shared team materials.
Represent Chapter One professionally at meetings, events and partner interactions, demonstrating commitment to the organisation’s mission and values.
Undertake other duties as required to support the delivery of Chapter One’s objectives.
We are looking for applicants with the following essential qualities:
Strong relationship-builder, confident working with a range of partners and stakeholders.
Highly organised, with excellent attention to detail and a reliable approach to follow-up and record-keeping.
A clear and adaptable communicator, able to write well for different audiences and channels.
Proactive and self-starting, with an eye for stories, content opportunities and ways to improve how things work.
Process-minded and comfortable managing multiple priorities and deadlines simultaneously.
A collaborative team player, happy working across teams and with shared sign-off processes.
Calm and flexible under pressure, able to exercise good judgement and handle sensitive information with discretion.
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
Detail your relevant experience, including clear examples.
Tell us about a specific example of a piece of work you were responsible for - a relationship, a project, a piece of content - that wasn't going as planned. What did you do, and what would you do differently? We will expect you to talk about this at the interview.
Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a covering letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
N.B. Shortlisting is likely to take place from 29/06/2026. Stage 1 interviews are planned for 08/07/2026 and 09/07/2026 with successful applicants being invited to a second interview between 15/07/2026 - 16/07/2026. These dates have been scheduled based on the recruiting team’s availability, however we will make every effort to accommodate alternative requests where possible.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The Woodland Trust is looking for an experienced Conservation and Wildlife Officer to join the Snaizeholme Project team, supporting the conservation and long-term management of the Snaizeholme Estate. The role will focus on conservation-led wildlife management, including protecting and enhancing local Red Squirrel populations, habitat and species monitoring, and delivering practical land management across a diverse landscape. Working closely with landowners, partners, volunteers and local communities, the successful candidate will combine strong ecological knowledge with excellent communication and public engagement skills to help create a thriving, resilient landscape for wildlife and people.
A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.
For recruitment purposes this position is advertised as Conservation and Wildlife Officer to reflect the nature of the work. The successful candidate’s formal title will be Wildlife Manager - Snaizeholme.
The Role:
The Candidate:
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 9th & 10th July.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Finance
Location: Fully remote with flexible working arrangements. You must be able to travel 1-2 times per month for a team day in Bristol, Reading, or London, for which expenses will be covered.
Salary: £46,350 - £49,440 depending on experience
Contract: Part-time (0.8 FTE, 4 days per week), Permanent. We are flexible with how these hours are worked - working pattern to be discussed with the successful candidate.
Closing date: Monday 13 July
Interview date: Week commencing 27 July
Start Date: ASAP - this is a new role
Reporting to: Operations Director
Direct Reports: Finance Officer
Role Purpose
The Head of Finance plays a key role in supporting Good Faith's financial health, sustainability and growth. Working closely with the Operations Director and colleagues across the organisation, they provide the financial insight, systems and support that help teams make informed decisions, deliver impactful work and plan confidently for the future.
The role combines hands-on financial management with the ongoing development of financial systems, tools and processes to support Good Faith's growth and evolving needs.
Working in partnership with the Operations Director, Senior Leadership Team, thematic project delivery ("track") leadership teams and project leads, the Head of Finance helps promote sound financial stewardship, clear reporting and responsible use of resources.
The role also provides financial management support to Good Faith Foundation, working alongside its trustees and Charity Development Lead.
The Head of Finance line manages the Finance Officer, supporting their development and helping to ensure the smooth day-to-day running of the finance function.
Key Responsibilities
Financial Management and Reporting
Support the effective management of Good Faith's finances, helping to ensure accurate reporting, strong financial stewardship and long-term sustainability.
Prepare monthly management accounts, including profit and loss, balance sheet and cashflow reporting.
Provide clear, timely financial reporting and insight to support decision-making by the Operations Director, Senior Leadership Team and Board.
Help colleagues understand organisational financial performance, identifying trends, opportunities and areas requiring attention.
Work closely with the Operations Director to develop and improve financial systems, controls, policies and processes that support effective decision-making and organisational growth.
Coordinate month-end and year-end reporting processes.
Build positive working relationships with external accountants, banks and other professional advisers.
Maintain compliance with relevant accounting standards, tax regulations and statutory requirements.
Budgeting, Forecasting and Planning
Coordinate the annual budgeting process, working collaboratively with SLT and Directors across the organisation.
Maintain GF’s financial forecast and support scenario planning to inform decision-making and future priorities.
Monitor organisational, track and project budgets against performance and support teams to understand and respond to variances.
Provide financial insight and recommendations that help colleagues balance ambition with sustainability.
Support business planning and provide analysis to inform significant organisational investment and spending decisions.
Project Finance
Work alongside track leadership teams and project leads to develop, manage and monitor project and track budgets.
Produce project and track-level financial reporting and analysis, including profitability reporting.
Help project teams understand financial information and use it confidently in decision-making.
Provide practical financial support and guidance to help achieve GF’s organisational objectives while making the best use of available resources.
Warm Welcome Campaign
Work closely with the Warm Welcome Head of Operations and Leadership Team, providing financial support on budgeting, reporting and forecasting.
Ensure expenditure is accurately recorded, appropriately authorised and aligned with financial policies.
Produce regular financial dashboards and reporting, highlighting budget variances, emerging risks and opportunities for improved efficiency.
Provide insight and recommendations that support effective decision-making and responsible resource management.
Cashflow, Reserves and Financial Sustainability
Monitor and report on cashflow, reserves and wider financial performance, helping SLT plan for the future.
Manage and process supplier and payroll payments, ensuring appropriate controls and approvals are in place and payments are made accurately and on time.
Work with the Finance Officer to monitor debtor and creditor performance, supporting the timely collection of income and effective management of liabilities.
Provide financial insight and scenario planning that supports sustainable growth, informed decision-making and long-term resilience.
Support to Good Faith Foundation
Provide financial management support to the Good Faith Foundation.
Oversee the preparation of quarterly management accounts by external accountants, alongside budgets and financial reports as required.
Support trustees and the Charity Development Lead with financial information, insight and analysis.
Help maintain appropriate financial controls, governance and compliance arrangements.
Team Management
Line manage, support and develop the Finance Officer, creating opportunities for learning and professional growth.
Review and oversee bookkeeping, reconciliations and transactional finance processes.
Help foster a collaborative, supportive and efficient finance function that supports colleagues across GF.
Contribute to a positive team culture that reflects Good Faith's values.
Governance and Compliance
Help ensure GF maintains high standards of governance, accountability and financial compliance.
Support statutory record-keeping and coordinate company secretarial filings and documentation.
Coordinate the preparation and submission of VAT returns, annual accounts, corporation tax returns and other regulatory filings, working with external accountants as required.
Act as a trusted point of contact for external accountants, auditors, legal advisers and other professional advisers.
Coordinate annual insurance renewals and maintain records of key organisational licences, registrations and financial policies.
As needed, support audits, compliance reviews and risk management activities, helping to ensure appropriate documentation, controls and procedures are maintained.
Person Specification
Essential Experience
Qualified accountant (ACA, ACCA, CIMA or equivalent) with at least 2-3 years' working experience
Experience managing finance functions within an SME, consultancy, social enterprise, charity or purpose-led organisation.
Experience preparing management accounts, budgets and forecasts.
Good understanding of UK financial reporting, tax and compliance requirements.
Experience managing cashflow and financial planning.
Proficiency in accounting software (Xero) and Microsoft Excel/Google Workspace.
Essential Skills
Strong analytical and problem-solving skills.
Ability to communicate financial information clearly and confidently to non-finance colleagues.
Excellent organisational skills and attention to detail.
Ability to manage multiple priorities and deadlines effectively.
Strong relationship-building skills and the ability to work collaboratively with a wide range of people.
The ability to balance financial sustainability with organisational ambition and social impact.
Desirable
Experience in consultancy, professional services, social enterprise or charitable sectors.
Experience managing the finances of grant-funded projects
Experience supporting boards, trustees or senior leadership teams.
Knowledge of charity finance and governance requirements.
Experience supporting and developing colleagues through line management.
Personal Attributes
Collaborative and relationship-focused, with a genuine desire to support others.
Inclusive in approach and committed to building positive working relationships
Proactive and solutions-oriented, with the confidence to improve systems and ways of working.
Trustworthy, accountable and able to exercise sound judgement.
Comfortable working in a dynamic and evolving organisation.
Able to balance ambition with pragmatism, helping the organisation make the most of its resources.
Committed to Good Faith's mission, values and the positive impact of our work.
Key Relationships
Operations Director
Senior Leadership Team
Project Leads
Thematic project delivery leadership teams
Finance Officer
Good Faith Foundation Charity Development Lead and Trustees
External accountants and professional advisers
Clients, funders and other partners as required
Please review the attached JD for full information on how to apply.
The client requests no contact from agencies or media sales.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focuses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will be responsible for processing the monthly payroll, managing the recruitment of new staff, and implementing any changes to staff contracts as well as overseeing the HR inbox and acting as the first line of response for staff queries. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
Welcome from the Operations Director
How this role fits into the wider YLI and Operations Team
Full Job Description and Person Specification
Details of how to apply online (application form)
Deadline and interview dates
YLI Faith and Conduct Policies - check we're in alignment with one another's beliefs
Accessibility & Support
We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or accommodations at any stage of the application or interview process, please let us know. You can reach out to us in confidence, and we will be happy to support you.
You can find our data privacy policy on our website.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
Our client is a dynamic, passionate charity, committed to improving the lives of children across the UK. They currently run over 100 local services that help thousands of young people who desperately need support, as well as campaigning to change laws and policies to make children’s lives both happier and safer. They are now looking to recruit a Service Manager (part-time, 21 hours) to lead the safe and effective development and delivery of a new Virtual Therapy service.
This is an exciting opportunity to work as part of a new impactful service, providing accessible digital therapeutic services to a variety of young people. As Service Manager you will initially work closely with external app developers to translate clinical and safeguarding needs into platform requirements, validating functionality through user testing, and assuring compliance, accessibility and data protection for online therapy with children and young people. Once the app is built and launched, the role will focus on setting up, scaling and running the virtual therapy programme, ensuring high-quality practice, safeguarding, accessible delivery and continuous improvement.
Please note, the first phase of this work involving the development of the product will last approximately 6 months. Subject to funding, this role will then move into the second phase of work involving the mobilisation, leadership and management of the product.
To apply for this role, you will have demonstrable experience of delivering therapeutic work with children and young people across a range of presenting issues. A relevant professional qualification (e.g., Diploma in Counselling or Psychotherapy, Psychology, Mental Health or Nursing) and registration with a relevant professional body (e.g. BACP, BABCP, UKCP or equivalent) is essential for this role. You will have project and/or service management experience within a health, social care or education setting, and will have experience of supervising and managing staff performance and practice. Experience of working as a service/product owner with software teams to deliver a regulated or digital-health platform is desirable. Overall, you will be a skilled communicator, able to work independently and passionate about driving forward new accessible therapeutic services to improve the lives of vulnerable young people.
In order to apply please initially submit your CV in the first instance (Cover Letters are not required). Should your experience be suitable, we will then be in touch to advise next steps.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
Please note, this is initially a 6 month FTC with possibility of extension due to funding. Please only apply if you are available immediately or have no more than a 1 month notice.
This is a remote role and will be part-time (21 hours per week).
Are you a qualified finance professional looking for a high-impact contract role within an international charity? This is a unique opportunity to join during a pivotal period of growth and transformation, helping integrate UK and US finance operations while ensuring robust financial control, compliance, reporting and governance.
Working closely with the VP of Finance, you will provide strategic financial leadership while remaining hands-on with financial operations, systems migration, board reporting and statutory compliance. This role would suit someone who thrives in a changing environment and enjoys improving processes, systems and reporting.
Key Responsibilities
Essential Skills & Experience
Desirable Skills & Experience
Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!
Team: Human Resources
Location: Remote
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £53,736.33 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our HR Business Partner:
About the Human Resources team:
What we’re looking for in our HR Business Partner:
What we can offer you:
Interested? Here’s how to apply:
Application closing date: 01 July 2026
Interview date: TBC
If successful, your recruitment journey will include:
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
VIDERE
Videre is an award-winning, UK-registered NGO that exposes human rights abuses and holds perpetrators to account. We work directly with communities in stressed environments, equipping networks of activists and community leaders with the technology and training necessary to safely capture visual documentation of political violence, human rights violations, and other systemic abuses. Our aim is to ensure that the concerns and knowledge of affected communities drive advocacy, policy, and legal action.
POSITION SUMMARY
This is a critical senior role in the organisation, reporting to the Senior Director-Programming. The role is responsible for managing the organisation’s programmes across 2 locations in Sub Saharan Africa and South East Asia, line managing three people. The position provides leadership on direct programming for community-led investigations and evidence gathering as well as our CSO partnership programme in two geographies. The Head of Programmes works closely with the Senior Management Team (SMT) on critical areas including fundraising and strategic development.
The priority for this role is the safe and high quality performance of projects. The balance between ‘doing’ and ‘managing’ in this role varies depending on available resources for each project, and the ability to create competent teams to delegate to.
Location: UK, France, Nairobi or Thailand preferred. Remote applicants considered.
Package: Pay is dependent on location. The UK salary of £62,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave, counselling support and annual wellbeing days.
Start date: 1st September
Duration: 7 months with possibility of extension
MAIN RESPONSIBILITIES
Programme Leadership and Delivery
Civil Society Partnerships and Capacity Strengthening
People Leadership
Financial Management
Security, Risk and Compliance
Skills, Experience and Characteristics
Essential
Preferred
Application Process & Timeline
We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in the human rights sector and we are committed to doing what we can to correct this. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities that we serve. Therefore, we are particularly keen to receive applications from people who identify with minority and/or underrepresented groups (whether on the basis of race, ethnicity, gender, disability, age, religion, sexual orientation, gender identity or expression, or any other legally protected status). We also value diversity in terms of personal and professional experience; believing that different ideas, perspectives and backgrounds create stronger and more creative working environments.
The client requests no contact from agencies or media sales.
Director UK Resilience
Location: UK Wide, Flexible (Hybrid)
Salary: £95,000 - £105,000 per annum, dependent on experience
Hours: 35 per week
Contract: Permanent
Are you ready to lead the British Red Cross’s crisis resilience across the UK - helping to prevent suffering, save lives and uphold dignity when it matters most?
This is a rarely advertised, high‑impact leadership opportunity to play a defining role in how the British Red Cross delivers its humanitarian mission across the UK. As Director of UK Resilience, you will lead at the moments when people are most vulnerable - shaping how communities prepare for crises, respond in emergencies, and recover with strength and dignity.
You will set the strategic direction for a coordinated, UK‑wide approach to emergency response, recovery, preparedness and community education, working in close partnership with government, emergency services, local authorities and the voluntary sector. Your leadership will ensure the British Red Cross is ready to act swiftly and effectively in an increasingly complex and unpredictable crisis landscape.
Embedded within UK Operations, you will provide national strategic leadership at scale, enabling the organisation to mobilise staff, volunteers and partners rapidly and with confidence. Operating within a complex matrix environment, you will bring together multidisciplinary teams and senior leaders, harnessing the depth of expertise across our workforce and volunteer network to deliver trusted, well‑coordinated humanitarian responses.
With the reach, credibility and experience of the Red Cross Movement behind you, you will help deliver large‑scale, integrated responses alongside statutory responders - meeting immediate humanitarian need while strengthening long‑term community resilience. Representing the organisation nationally, you will build influential partnerships, support delivery of our 2030 Strategy, and help ensure our crisis response continues to evolve in line with our Fundamental Principles.
At the heart of this role is a deep commitment to humanity. If you are motivated by purpose, ready to lead at national level, and driven to make a tangible difference in people’s lives when they need it most, this is your opportunity to help lead the Red Cross mission in the UK.
What will a day in the life of a UK Director of UK Resilience involve?
To be a successful UK Director of UK Resilience, what will you need?
We understand that no candidate will meet every requirement. If your experience looks a little different but you feel you can bring value to this role, we would strongly encourage you to apply.
Interested? Apply now!
Please submit your application via the British Red Cross website. You’ll need an up-to-date CV and supporting statement as part of your application.
The closing date for applications is 23.59 on the 5th July 2026.
We’re committed to building a diverse and inclusive organisation and we value different experiences and the perspectives that lived experience brings. We welcome applications from all backgrounds, particularly those underrepresented in leadership.
In return for your commitment and expertise, you’ll get:
We are proud to be a Disability Confident & Carer Confident employer.
We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed.
Together, we are the world’s emergency responders.
To mobilise the power of humanity so that people can prepare for, respond to, and recover from crisis.
Community Support Manager
Reports to: Partnerships Director
Contract: 0.8/1.0 FTE (Permanent)
Location: Remote (UK or International)
Role Purpose
As Community Support Manager, you’ll lead the day-to-day delivery of support to HOST’s global community of Hosted Partners (HPs), ensuring a consistent, responsive and values-led service. You’ll oversee Community Support activity, enabling partners to focus on their work by providing clear guidance, reliable processes and effective operational support.
This role sits at the centre of the Community Support team and will involve working alongside the Partnerships Manager: Changemakers to ensure high-quality delivery of our project and fiscal hosting services. You’ll co-manage a small, high-performing team, ensuring strong performance, clear priorities and a supportive team culture. Alongside this, you’ll play a key role in maintaining and improving the systems, processes and ways of working that underpin Project Hosting, ensuring they are efficient, scalable and responsive to the needs of our Hosted Partners.
Core Responsibilities
1. Leadership and Management
Line manage two Community Support Leads, providing coaching, direction and performance feedback.
Oversee delivery of Community Support activities, including internal team operations, management of SOPs, service delivery consistency, payment operations and risk process administration.
Manage team meeting cadence, objectives and performance tracking.
Manage team workload, priorities and handovers to ensure coordinated day-to-day delivery across Community Support.
Produce weekly highlights reports outlining ongoing tasks, completed objectives and customer service statistics.
2. Systems, Processes and SOPs
Develop and maintain all Community Support standard operating procedures (SOPs).
Maintain and improve workflows in Zendesk, e.g. ticket routing, tagging structure and SLAs.
Maintain oversight of team task management, ensuring tasks are completed within required timeframes.
Ensure consistent data entry standards across systems, e.g. partner records and case logs.
Monitor service standards and turnaround times, spot recurring issues, and drive process improvements for consistent delivery.
3. HOSTHub support
Lead on defining, prioritising and testing HOSTHub features related to Project Hosting, working cross-functionally with the Product Manager to inform development needs and improvements.
Own partner-facing communications on HOSTHub updates, ensuring changes are clearly communicated and well understood by Hosted Partners.
Ensure the voice and needs of Hosted Partners and funders are actively represented in product development, influencing priorities and improvements.
Maintain continuous feedback loops with external users to inform ongoing platform enhancements.
Collaborate with Tech and Operations teams to identify opportunities to improve efficiency, streamline workflows, and increase automation.
4. Risk and Compliance
Lead the preparation and facilitation of weekly risk meetings, ensuring risks are identified, recorded and escalated in a timely and appropriate manner.
Maintain accurate and up-to-date documentation of all risk assessments, decisions and resolutions.
Monitor agreed risk mitigation actions, ensuring they are tracked and implemented effectively within agreed timeframes.
Work closely with the Community Support Team to proactively identify emerging risks and regularly review the effectiveness of ongoing mitigation measures.
5. Payment Management
Coordinate internal payment processes, working closely with the Finance team to support efficiency, consistency and automation improvements.
Triage payment issues, coordinate resolution with Finance, and improve workflows to reduce friction for Hosted Partners.
Lead on Project Hosting and payment issue meetings, working closely with the Finance Manager.
Key Relationships
Internal: Partnerships Manager: Changemakers, Partnerships Director, Finance Team, Community Support Team, Product Lead
External: Hosted Partners, developers, technical providers and funders.
Required Experience
5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO.
3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures.
2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management.
Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms).
Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues.
Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency.
Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements.
Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications.
Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams.
Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Lightyear Foundation is looking for a highly organised and proactive Finance and Administration Manager to join our small, friendly and disablility charity.
This is a varied home-based role at the heart of the organisation, leading on day-to-day bookkeeping and financial administration, while also supporting governance, HR administration, CRM management, organisational systems and the smooth running of the charity.
Salary: £26,300 - £32,800 FTE, depending on skills and experience
Hours: 21 hours per week, worked flexibly.
Location: Home-based, UK
Contract: Permanent, part-time
Closing date: 26th June 2026
Interviews: 9th and/or 13th July 2026
We are committed to genuine flexible working and recognise that talented people balance work alongside caring responsibilities, disability-related needs, and other commitments. While the role is contracted at 21 hours per week, additional paid hours may be available by mutual agreement, offering opportunities to increase earnings as the organisation continues to grow.
As a disabled-led charity, we are passionate about breaking down barriers to STEM (Science, Technology, Engineering and Mathematics) for deaf, disabled and neurodivergent children and young people. Joining Lightyear Foundation is an opportunity to play a key role in a growing national charity, help shape our systems and operations, and make a meaningful difference to the lives of young people across the UK.
We particularly encourage applications from suitably qualified deaf, disabled and neurodivergent people.
What we offer
Genuine flexible and remote working.
Opportunities to develop your skills and take ownership of key organisational systems and processes.
The opportunity to be part of a supportive, disabled-led organisation.
A role where you can make a meaningful difference to the lives of deaf, disabled and neurodivergent young people.
28 days annual leave inclusive of bank holidays, pro rata for part-time employees.
More details on our website.
Breaking break down barriers to disabled and neurodivergent children and young people taking part in STEM (science, technology, engineering and maths)

This is an exciting opportunity to lead Field Studies Council's Digital Learning & Publishing unit.
You'll develop strategy, build partnerships, grow income streams and lead a talented team delivering biodiversity training, digital learning and natural history publishing across the UK.
Success in this position will come from strong commercial leadership, strategic thinking and the ability to deliver sustainable growth while supporting our charitable mission.
Work with purpose
At the Field Studies Council, our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment.
As our Digital Learning & Publishing Manager, you will lead a commercially focused business unit responsible for a diverse portfolio of biodiversity training, digital learning and publishing products. Working closely with the Commercial Director, you'll help form the future direction of the unit, ensuring sustainable growth, strong customer experience and meaningful impact.
In this key senior leadership role, you will:
Further detail regarding the full responsibilities can be found in the vacancy pack attached to the advert on our careers website.
Where you’ll be based
The base location for this position is negotiable, with remote working / home working welcomed. If you prefer working in an office environment, you can work from one of our Field Studies Centres across the UK. Hybrid working options can also be considered.
This role will include occasional travel to our Field Studies Council locations and other venues throughout the UK and will involve occasional overnight stays.
Who we're looking for
We're looking for someone with a commercial mindset who has owned budgets, delivered revenue growth and led business performance before. We're particularly interested in candidates who can demonstrate:
Your benefits whilst working with us will include:
If you are looking for a role where your leadership can make a genuine difference to environmental learning, we would be delighted to receive your application.
The closing date for receipt of your completed application is 8th July 2026.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at Field Studies Council online in the week commencing 20th July 2026.
Shortlisted applicants will be contacted by email.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks / PVG Scheme check with Disclosure Scotland.
The client requests no contact from agencies or media sales.