Operations management jobs

Norfolk Wildlife Trust are seeking a Management Accountant to join our Finance Team.

Management Accountant
Contract type: Permanent
Working hours: Full time, 35 hours per week
Salary: £34,877 per annum
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY

About Us

Norfolk Wildlife Trust is the county’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places.

Norfolk Wildlife Trust is a registered charity and the oldest Wildlife Trust in the country. Established in 1926, we now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands.

About You and the Role

We are offering the opportunity to join our Finance team, working with the operational and strategic leadership of the Trust from development of budget to delivering results, providing financial insight which supports decision making and drives financial performance.

The successful candidate will be a fully qualified accountant with a curious mindset and extensive experience in the production of management information, budgets and forecasts. They will have the ability to build strong working relationships across the organisation and to effectively communicate financial concepts to colleagues outside of the Finance team, establishing themselves as a key point of contact in providing valuable financial insight.

Your main duties will include;

• Maintaining business relationships
• Regular budget holder meetings
• Detailed variance analysis
• Monthly management accounts
• Budget setting
• Restricted fund accounting
• VAT review and return preparation
• Management of the fixed asset register
• Continuous improvement of the finance function
• Year-end deliverables

In return, we offer a competitive benefits package.

Closing date: 5pm, Monday 20 July 2026
Interviews are likely to be in two stages and be w/c 3rd August.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.

No agencies please. 

JOB PURPOSE

To coordinate Dudley Lodge's impact reporting, fundraising support and business development activities across the organisation.

The postholder will support income generation by identifying funding opportunities, maintaining funding pipelines, coordinating fundraising activity, supporting funding applications and helping Dudley Lodge evidence and communicate the impact of its work to commissioners, funders, donors and stakeholders.

Working closely with the Head of Support Services, Head of Operations and Service Leads, the postholder will collect, collate and report impact and outcomes information, support fundraising and business development activities and contribute to the organisation's sustainability and growth.

Key Responsibilities

• Impact Reporting and Communications
• Fundraising and Income Generation
• Systems and Administration

Impact Reporting and Communications

• Coordinate systems for collecting, recording and reporting impact, outcomes and stakeholder feedback data across Dudley Lodge services.
• Work with Heads of Service and Service Leads to gather feedback, case studies, testimonials and other evidence of service delivery, outcomes and organisational impact.
• Coordinate feedback collection from service users, parents, family members, professionals, commissioners and stakeholders.
• Produce impact summaries, dashboards and data reports for internal and external audiences.
• Coordinate the development of Dudley Lodge's assessment and Support Services' annual impact reports.
• Support the development of systems to collect and report information relating to longer-term outcomes for families.
• Ensure impact information is accurate, accessible and available to support reporting, funding applications and service development activities.
• Support the preparation of commissioner updates, funder reports, stakeholder briefings and annual impact publications.
• Gather, collate and present information, data, case studies and outcomes to support organisational reporting and stakeholder communications.
• Prepare draft reports, updates and communications for review by Heads of Service and Service Leads.
• Coordinate the production and distribution of approved reports, updates and communications.
• Support the dissemination of impact reports, funding updates and organisational achievements.
• Maintain records of stakeholder communications, reporting requirements and submission deadlines.

Fundraising and Income Generation

• Support the organisation to achieve fundraising and income generation targets.
• Research and monitor trusts, foundations, corporate, statutory and tender opportunities, maintaining accurate records of prospective funders, deadlines and reporting requirements.
• Maintain an up-to-date funding pipeline and funding calendar.
• Gather and coordinate evidence, data and supporting information required for grant applications, tenders, expressions of interest and funding reports.
• Assist with the preparation and submission of funding applications and tender responses.
• Coordinate fundraising appeals and donor engagement activities.
• Draft and distribute appeal letters, donor updates and stewardship communications.
• Support funder reporting and grant monitoring requirements.
• Monitor emerging funding opportunities and sector developments and share opportunities with relevant managers.

Systems and Administration

• Maintain accurate fundraising, impact and stakeholder engagement records.
• Support the development and maintenance of databases and reporting systems.
• Coordinate surveys, consultations and feedback exercises.
• Produce regular reports to support management, governance and business development activities.
• Ensure information is recorded, stored and managed in accordance with GDPR and organisational policies.
• Identify opportunities to improve systems, processes and efficiency across impact data collection and reporting, fundraising and stakeholder reporting activities.
• Undertake any other duties appropriate to the grade and purpose of the role, as reasonably required by the Line Manager or to meet the needs of the organisation.

Title of post to which this job reports:

Head of Support Services

Special Conditions:

All staff are expected to work in a flexible way to cope with the needs, demands and requirements of the Centres. This may mean attending or working from either centres, Coventry, Birmingham.

Dudley Lodge operates a non-smoking policy for staff.

Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in accordance with all the Centre’s policies and procedures.

Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another member of a staff or other person having contact with the child may constitute a disciplinary offence.

Main Purpose of the Role

The Administrator plays a key role in supporting the effective day-to-day operation of The Friendly Trust. As the first point of contact for many callers and visitors, the postholder will provide a professional, welcoming and responsive service, ensuring enquiries are handled efficiently and messages are communicated accurately. The Administrator will be responsible for maintaining effective administrative systems, managing organisational records and data, and providing high-quality administrative support to the Director, General Manager, Team Managers and Trust Officers. Through these activities, the postholder will help ensure the smooth running of the organisation and contribute to the achievement of The Friendly Trust's aims and objectives.

Key Responsibilities

Communication and Customer Service

• Act as the first point of contact for telephone enquiries, providing a professional and helpful service to service users, families, professionals and other stakeholders.
• Answer incoming telephone calls promptly, relay messages accurately and ensure enquiries are directed appropriately.
• Manage incoming and outgoing correspondence, ensuring information is communicated effectively and in a timely manner.
• Maintain positive and professional relationships with internal and external contacts.

Data Management and Reporting

• Support the Director, General Manager, Team Managers and Trust Officers in maintaining accurate records and statistical information.
• Ensure the timely and accurate input, maintenance and retrieval of information within the Trust's case management and data systems.
• Assist with the production of monitoring information, reports and organisational statistics.

Office Systems and Administration

• Develop, maintain and improve administrative systems and processes that support the efficient running of the organisation.
• Maintain electronic and paper filing systems, ensuring records are stored securely and remain accessible when required.
• Provide administrative support to managers and Trust Officers across the organisation.

Operational Support

• Assist with arranging meetings, training sessions and organisational events.
• Prepare, photocopy and distribute documents, agendas, leaflets and other materials required for service delivery and organisational activities.

Building, Facilities and Resources

• Support the General Manager in coordinating building maintenance, repairs and equipment servicing.
• Liaise with landlords, contractors and suppliers as required.
• Help maintain office resources and equipment.

Financial Administration

• Undertake routine financial administrative duties, including processing invoices and highlighting any discrepancies or concerns to the General Manager.

Quality, Compliance and Sustainability

• Support the maintenance of accurate organisational records and compliance with organisational policies and procedures.
• Contribute to environmentally sustainable working practices across the Trust.

Other Duties

• Undertake any other duties commensurate with the role as reasonably required

Person Specification

Essential Skills and Experience

• Excellent verbal, written and interpersonal communication skills, with the ability to communicate clearly, professionally and sensitively with Service Users, family members, colleagues and external agencies.
• Strong administrative, organisational and customer service skills, with the ability to manage a varied workload, prioritise competing demands and respond effectively to changing priorities.
• Excellent attention to detail, with the ability to maintain accurate records, handle confidential information appropriately and comply with data protection requirements.
• Confident and competent user of Microsoft 365, databases and other IT systems, including experience of data entry and maintaining electronic record systems.
• Ability to work independently using initiative, whilst contributing effectively as part of a team.
• Positive, flexible and proactive approach to work.
• Empathy, patience and the ability to work sensitively and respectfully with vulnerable people and individuals from a wide range of backgrounds.
• Commitment to equality, diversity and inclusion, professional standards and The Friendly Trust's values.

Desirable Skills and Experience

• Experience working within the charity, voluntary, health or social care sectors.
• Experience of handling front-line enquiries, telephone calls, reception duties or other customer-facing services.
• Knowledge of issues affecting people with learning disabilities and their families.
• Knowledge of welfare benefits, financial administration or related support services.
• Experience of using case management, CRM or client record systems, including CASPAR Gov or similar software.
• Experience of producing reports, statistics and monitoring information.
• Experience of coordinating office systems, administrative processes or facilities management.
• Knowledge of information governance, records management and basic financial administration, including invoice processing and record keeping.
• Good record of punctuality, reliability and attendance.

Personal Attributes

• Professional, trustworthy and dependable.
• Solution-focused, adaptable and committed to continuous learning.
• Able to remain calm and professional when handling sensitive or challenging enquiries.
• Committed to supporting The Friendly Trust's mission, values and person-centred approach.

We are looking for a Appeal Manager for a well known national charity, you will coordinate fundraising activity in the local area, ensuring that supporters and other key stakeholders (members, local authorities, partners etc.) receive the support necessary to maximise impact.

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.

We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. In this role you will provide confidential emotional support by telephone, email and text, as well supporting our skilled volunteers through their development and during their weekly shifts.

This role provides valuable practical experience in providing emotional support to vulnerable people. Working within SANE support services requires a high level of empathy and emotional resilience as well as excellent communication skills. SANE takes take pride in providing a nurturing and supportive environment for both our staff and volunteers. Applications are particularly welcome from individuals with counselling, psychology or therapy qualifications or any other therapeutic disciplines who are committed to providing compassionate mental health support.

Hours: 2 to 3 days per week, a mix of afternoon-to-evening shifts & occasional weekend work to cover our 7-day service, with working hours of 2.30-10.30pm. All work is conducted on-site at SANE’s London office.

Starting Salary: £15.46 per hour

About you:

-      You must have experience of working with people with mental health conditions/mental illnesses and families and carers.

- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life.

- You are a warm and confident communicator.

- You can collaborate with your team and volunteers to ensure delivery of a high-quality service on our SANEline Service.

What can you expect?

- To work within SANE’s framework, including regular check-ins, debriefs, and caller meetings. To receive training specific to your role.

- To become part of an established and diverse team.

- To gain exposure to a wide range of mental health problems.

- To gain valuable practical experience in providing emotional support to vulnerable people.

- A culture where team members support and learn from each other.

- A warm supportive and encouraging environment.

- Access to our staff Employee Assistance programme.

Requirements: 

• To undergo an enhanced DBS check.
• Expected start date – late August 2026.
• For all applicants staff - availability of a minimum of 2 days every week.

Please note: This vacancy may close earlier than advertised if a suitable candidate is found as interviews are being conducted on an ongoing basis. Applicants are encouraged to submit their applications as soon as possible. 

Closing date: Friday 24th July at 12pm (midday). Interviews will take place in August, although they may begin earlier depending on number and quality of applications received.

To apply: Please read the full Job Description and Person Specification before completing application. Applicants must address all areas on the person specification (Downloadable below) and explain motivation for wanting to work for SANE. Applications submitted without a supporting statement will not be considered.

Procurement Manager
£53,592 - £60,535 FTE per annum (dependent on experience)
Full time, 35 hours per week
Fixed term contract for ending 31st December 2027*

*This contract has the potential to become permanent.

About the role

London-based contract with the option of hybrid working between the office and home. Please note, the current expectation is that colleagues will travel to the office in London one day per week throughout the year, on specified days agreed with the line manager in advance.

We’re looking for a Procurement Manager to support the Chartered Society of Physiotherapy's Facilities & Operation team leading a pivotal function. This autonomous role is responsible for coordinating procurement activity across the organisation to help deliver value for money for our members, strengthen contract management and build strong supplier relationships. 

Whether you're an experienced Procurement Manager looking for the opportunity to shape and lead a new standalone procurement function, or an experienced procurement professional ready to take the next step into your first Procurement Manager role and develop strong oversight and governance across the organisation, we'd love to hear from you. This role offers the chance of real impact from day one, with the support and encouragement to continue developing your skills and grow into the full scope of the role.

The CSP is a dynamic organisation with an ambitious corporate strategy to increase our support to members and ensure we are fit for purpose as a sector-leading hybrid working organisation. The Procurement Manager is a key appointment offering the opportunity to shape and professionalise procurement across the organisation. The successful candidate will play a pivotal role in strengthening governance, achieving savings, and building lasting capability in procurement and contract management, ensuring fit for purpose services are achieved across the Society in a value for money led, well-coordinated way for the benefit of our members, now and in the future. This is particularly important to us as we embark on a multiyear programme of Digital Transformation, which involves reprocuring business critical contracts and embedding positive supplier relationships.

The Facilities & Operations team work as part of the Corporate Services and Infrastructure (CSI) directorate. CSI is a centre for excellence; a collection of professionals leading the CSP in its ambition to be a modern, influential and impactful organisation. Our Charter aligns strongly to the CSP’s values and recognises the connection between our work, that of our colleagues and the care our members provide to patients.

Are you:

• A solutions focused and big picture thinker, who is able to challenge and shape efficiencies across the organisation?
• Driven and passionate about building effective relationships and maximising value for money?
• Able to challenge well and support contract managers development at all levels across the organisation?
• A values-led and trusted people leader with strong technical skills?

If so, we want to hear from you!

Working arrangements

Hybrid working

The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. 

How to apply

For further information and details of how to apply, please visit our website via the link. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 30th July
Shortlisting outcome: W/C 3rd August
Interview date: W/C 17th August

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please click here. 

NO AGENCIES

This role is internally known as Senior People Officer

As Senior People Officer, you'll play a key role in delivering a high-quality People service across SSAFA. You'll provide trusted advice and guidance to managers and employees across the full employee lifecycle, with a particular focus on employee relations, wellbeing, engagement and inclusion.

Based at SSAFA's Central Office in London, the role offers flexibility to work remotely in line with organisational needs. You must be willing and able to travel to the office at short notice when required.

This role is ideal for someone with solid HR generalist experience who is looking for the next exciting step in their career and wants to broaden their experience across:

• Employee relations and case management
• Influencing and coaching managers
• Wellbeing, engagement and inclusion initiatives
• Organisational change and people projects
• Policy development and continuous improvement

Unlike many HR roles that focus on a single specialism, this position offers genuine variety and exposure across the People function. You'll have the opportunity to build a well-rounded skillset while making a meaningful contribution to an organisation that supports our Armed Forces community. 

About the team

You'll join a collaborative and supportive People & Organisational Development team that is passionate about delivering an excellent service and continuously improving the employee experience. We value partnership, professionalism, compassion and inclusion, working together to help colleagues and managers thrive. In this role, you'll work closely with:

• Learning & Organisational Development
• People Systems & Operations
• Leaders and managers
• Project and change teams
• Internal Communications and other corporate functions

This cross-organisational exposure will give you valuable insight into how different teams work together to support SSAFA's mission.

About you

You thrive on building relationships and working collaboratively with others. You enjoy helping people find practical solutions to challenges and can adapt your approach to work effectively with a wide range of colleagues, and managers, balancing empathy with sound judgement, You’ll be comfortable working in a fast-paced environment where priorities can change.

We're looking for someone who:

• Has experience in a generalist HR role and is looking for the next step in their career.
• Can adapt their communication style to different teams, personalities and levels of seniority.
• Has some experience supporting employees and managers with employee relations and people-related matters for example; diversity and inclusion/ sickness and wellbeing matters/ issues in probation/ conduct and or grievance issues.
• Enjoys working as part of a team and collaborating to achieve shared outcomes.
• Has strong organisational skills and can manage multiple priorities effectively.
• Is curios and committed to improving the employee experience.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Wednesday 22 July 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

Main purpose

The Head of People leads Centre for Sustainable Energy (CSE)'s HR team directing and overseeing all staff-related activity and holding responsibility for developing and delivering the charity’s People Strategy. The role is a strategic partner to the Senior Leadership Team (SLT) and a member of the Senior Management Team (SMT). 

Working alongside SLT in an advisory and partnering capacity, the Head of People helps ensure organisational decisions are informed by workforce insight and that CSE has the people, capability and culture needed to deliver its strategic objectives. The role works with line managers across the organisation to build people management capability and ensure that wellbeing, equality, diversity and inclusion, and people-related legal and policy requirements are consistently applied. 

The role spans the full breadth of the People function, including strategic business partnering, employee relations, recruitment, learning and development, wellbeing, EDI, people operations and digital transformation. The Head of People leads and develops the HR team, ensuring the delivery of a high-quality, proactive and people-centred service while building on the good practice that already exists within the charity and driving continuous improvement for the benefit of the charity and its employees. 

As the senior People professional at CSE, the role balances strategic leadership with practical operational delivery across the full breadth of the People function, requiring the successful candidate to move confidently between strategic thinking and hands-on implementation. The Head of People provides expert advice on complex people matters, develops and implements people policies, frameworks and processes, supports organisational change and improvement, and translates organisational priorities, values and culture into practical people initiatives that support both staff and the wider organisation. 

This role is likely to appeal to someone who enjoys building, improving and embedding great people practice and who is comfortable balancing strategic leadership with operational delivery across a broad and varied remit. The role requires curiosity, pragmatism and a genuine interest in understanding organisational challenges and delivering practical, lasting improvements.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs inbox. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

For more information and to apply, please visit CSE Jobs website. 

The Town and Country Planning Association (TCPA) is looking to appoint a Communications Manager to grow our profile and increase the impact of our work to create sustainable and resilient places that are fair for everyone. At a pivotal time for planning and placemaking in the UK, this new role is an exciting opportunity to lead the development and implementation of a communications strategy for one of the UK’s leading campaigning charities as it enters a new chapter.

The purpose of this role is to:

• Lead the development and implementation of communications across all of the TCPA’s areas of work to support the delivery of the Association’s Five year Strategy. Working closely with the Chief Executive and the management team, the Communications Manager will develop new strategies to raise the profile of the organisation and increase the reach and impact of the TCPA’s projects, campaigns and activities.
• Manage and deliver the TCPA’s day to day communications activity, working with the team to expand our audiences, and shape the TCPA’s approach to communications to enhance the organisation’s work.

The successful candidate will have excellent organisational skills and proven experience of delivering diverse and effective communications strategies. The role will lead and deliver the TCPA’s Communications Strategy, embedding high quality communications across the work of our small and committed team. 

Since 1892, Birmingham Dogs Home has been rescuing, reuniting and rehoming dogs across the West Midlands. Each year, thousands of dogs receive the second chance they deserve thanks to the kindness and generosity of our supporters and volunteers.

As we prepare to celebrate our 135th anniversary, we're looking for an enthusiastic Volunteer Coordinator to help shape and grow our volunteer programme across our Solihull and Wolverhampton centres.

Volunteers are at the heart of everything we do. In this role, you'll recruit, support and inspire people who generously give their time to help dogs in our care. From welcoming new volunteers and coordinating training to building relationships with local organisations and supporting corporate volunteering days, you'll play a key role in creating a positive and rewarding volunteering experience.

Working closely with the Head of Income Generation, you'll lead the day-to-day delivery of our volunteer programme, helping to ensure our volunteers feel valued, supported and equipped to make a real difference.

About You

We're looking for someone with experience of coordinating or managing volunteers, who enjoys working with people and building lasting relationships.

You will be organised, confident in managing a varied workload and comfortable working across multiple sites. You will enjoy motivating others, bringing people together and finding practical solutions that help both volunteers and colleagues.

An excellent communicator, you will build relationships with a variety of stakeholders, whether you're welcoming a new volunteer, supporting an existing team member or developing partnerships with local organisations and businesses.

Most importantly, you'll understand the value that volunteers bring to Birmingham Dogs Home and be passionate about creating an environment where they feel appreciated and motivated to continue making a difference.

In return, we offer:

• Two weeks' free dog boarding
• 25% discount on veterinary treatment
• Free on-site parking
• Life assurance
• BHSF Health Plan
• Employee Assistance Programme
• Pension contribution
• Ongoing CPD and development opportunities

If you're looking for a role where you can make a genuine difference and help people change the lives of homeless dogs every day, we'd love to hear from you.

About Play for Progress

This is an exciting moment for Play for Progress (PFP) as we celebrate our 10th anniversary and reflect on a decade of creative, therapeutic and community-building work with young people navigating the asylum system. Play for Progress is a Croydon-based charity dedicated to supporting unaccompanied young people seeking asylum, aged between 14 and 25. Through creative engagement, education, therapeutic & mental health support and community-building, we provide a space where young people can access opportunities, develop their skills, and find the support they need to navigate the challenges of displacement.

Our mission is simple but profound: to ensure that every young person who comes to us has the community to survive, the space to heal, and the stability to thrive. We are a small, close-knit team driven by a deep commitment to the young people we serve and we are looking for a Head of Therapeutic Services who shares that commitment.

The Role

This is a management  position with both strategic and clinical responsibility. As Head of Therapeutic Services, you will drive and develop our therapeutic offer, ensuring that our young people receive high-quality, evidence-based, and culturally responsive care. You will lead our team of multi disciplinary  therapists, providing clinical oversight and operational support, and  hold a small caseload of clients. You will also manage and oversee our weekly group therapy sessions on Tuesday afternoons in Croydon.

As a member of the Senior Leadership Team, the Head of Therapeutic Services will contribute to organisational strategy, safeguarding, service development and build strong working processes across the different strands of Play for Progress. You will work closely with the Executive Director and senior leadership team to shape the organisation’s Therapy Department.

Key Responsibilities:

Strategic Leadership and Service Development 

• Provide strategic leadership for all therapeutic services, including individual therapy, group work, and psychosocial support programmes

• Develop and implement the clinical strategy aligned with the charity’s mission and the specific needs of traumatised young refugees

• Represent therapeutic services within the Senior Leadership Team.

• Contribute to organisational planning, annual reports and funding reports.

Clinical Practice

• Maintain overall responsibility for clinical quality and standards of practice (clinical and non-clinical) to multi-disciplinary colleagues. 

• Ensure all therapeutic work is grounded in trauma-informed and culturally sensitive, anti-racist practices.

• Provide clinical supervision to therapists and frontline staff.

• Maintain a small therapeutic caseload, modelling excellent trauma-informed practice.

• Support therapists with complex clinical work and risk management.

• Oversee clinical record keeping and documentation.

• Oversee clinical risk assessment and risk management across the team.

• Ensure appropriate use of our CRM software, In-Form, for accurate case management and attendance data.

• Keep up to date with developments in refugee mental health and trauma practice.

Safeguarding 

• Act as one of the Designated Safeguarding Leads.

• Provide safeguarding support and oversight to the therapy team.

• Respond to safeguarding concerns arising from therapeutic work.

• Ensure safeguarding records are accurate and appropriately shared across therapy and casework team.

• Work closely with other safeguarding leads and attend safeguarding meetings.

• Promote a strong safeguarding culture across therapeutic services.

Operational Management 

• Oversee referrals and allocation of one-to-one therapy.

• Monitor and manage therapy waiting lists and service capacity.

• Coordinate delivery of weekly Creative Arts Therapy programmes.

• Ensure effective programme logistics, room bookings and resources.

• Monitor attendance, outcomes and service data using In-form.

• Liaise with the Welcome Team to ensure young people are informed about Tuesday sessions. 

• Maintain communication with young people through weekly messages and group updates.

• Support visits from funders and external stakeholders if ever required.

Team Leadership 

• Line manage and support a small team of therapists and therapeutic support workers

• Leading on recruitment, induction and probation.

• Support professional development and CPD for the team.

• Foster a reflective, compassionate, trauma-informed and well-supervised working culture

• Lead therapy team meetings and planning days.

• Provide day-to-day support on clinical and operational matters.

Partnership Working & External Relationships

• Build strong relationships with CAMHS, social workers, legal representatives and community partners.

• Attend multi-agency meetings where appropriate.

• Advocate for the mental health needs of young refugees.

• Contribute to funding applications and impact reporting.

• Represent Play for Progress externally when required.

Who You Are

Essential

• Qualified therapist (e.g. BACP, UKCP, BPS, or equivalent accreditation) with substantial post-qualification experience

• Demonstrable experience working therapeutically with children and young people who have experienced trauma, ideally including refugee or forced migration contexts

• Strong understanding of complex trauma, PTSD, loss, grief, and the psychosocial impacts of displacement and persecution

• Good skill or ability to provide clinical supervision

• Knowledge of safeguarding legislation and practice in the UK

• Cultural humility and experience working across cultural and linguistic differences

• Experience managing or leading a small team

• Strong communication and interpersonal skills

Desirable

• Specialist training in trauma-focused modalities (e.g. EMDR, TF-CBT, somatic approaches, narrative therapy)

• Understanding of PfP’s approach to therapy 

• Experience working with interpreters

• Knowledge of the UK asylum system and its impact on mental health

• Experience contributing to fundraising or grant reporting

• Second language relevant to the communities served

What We Offer

• A flexible, supportive and genuinely values-driven working environment

• The chance to be part of an organisation doing vital and meaningful work with young people

• 20 days annual leave pro rata, plus bank holidays

• Pension - 5% contributory pension scheme with 3% employer contribution 

• Hybrid and flexible working arrangements

• Regular supervision and access to professional development opportunities

• A warm, diverse and inclusive team that reflects the communities we serve

Our Commitment to Equity, Diversity & Inclusion

Play for Progress is an equal opportunities employer. We warmly welcome applications from people of all backgrounds, and particularly encourage applications from Black, Asian and minoritised ethnic communities and from people with direct, generational and/or indirect lived experience of the refugee  or asylum journey. We believe that a team which reflects the diversity of the young people we support makes us stronger and more effective in our work.

If you require any adjustments to support you through the recruitment process, please feel free to contact us.

Job Title:People Coordinator 

Salary:£32,500 per annum (full time)

Location:Hybrid: Working time split between your Home and our London Office 

Hours of work:This is a full-time role (35 hours pw) with flexible working options

Reporting to:Director of People 

Premier, Europe’s largest Christian Media agency, is seeking a People (HR) Coordinator to play a vital role in supporting our mission to help people encounter God through media.

We’re looking for a capable and proactive People Coordinator to play a key role in delivering an excellent people experience across our organisation. This is an opportunity for someone with solid coordination experience who wants to grow, take ownership, and contribute to improving how a People function operates in a mission-driven environment.

About the Role

People Experience and Operations:

This is a hands-on, varied HR role in a small team where you’ll be involved across the full employee lifecycle. You’ll work closely with colleagues across the organisation, helping ensure that our people processes are professional, efficient, and aligned with our values.

You’ll act as a first point of contact for queries, providing clear and professional support on a range of people policies and procedures.

Recruitment Coordination:

Responsible for managing designated vacancies using our Applicant Tracking System, including all stages of the recruitment cycle from advertising to appointment and onboarding.

People Systems, Data & Insight:

You will be proficient in using systems and databases, responsible for maintaining the data in our HR System. You will ensure that individual records are accurate and up to date and produce reports when required.

Projects & Continuous Improvement

You will enjoy project work, and you won’t just be maintaining processes – we’ll be expecting you to look for opportunities to improve them!

This role offers excellent development for someone looking to grow in HR, including:

•Exposure to the full employee lifecycle in a mission-driven organisation

•Opportunities to develop expertise in HR systems, data, and reporting

•Involvement in projects and continuous improvement initiatives

What we’re looking for:

This role will suit someone who is organised, detail-focused, confident managing multiple priorities, passionate about people with a genuine interest in developing their HR career.

✅ Essential

·Experience of working in a busy team in a generalist or coordination role

·Strong organisational skills and excellent attention to detail

·Clear and professional written and verbal communication

·Some experience of applying UK employment legislation in practice

·Used to handling confidential information with discretion

·Ability to manage multiple tasks and prioritise effectively under pressure

·Confidence using Microsoft Office and ideally some experience of databases.

➕ Desirable

·Experience using HR systems and producing reports

·CIPD qualification (or willing to work towards it)

·Experience supporting end-to-end recruitment processes

·Project coordination and process improvement

Please note that this role sits within a Christian organisation, and faith is an integral part of our working life. The nature of the role and our Christian context means this role has a genuine occupational requirement for the post holder to have a personal Christian faith and a commitment to Premier’s mission.

Ready to make a lasting Impact? If you have a great eye for detail and can also see the bigger picture, if you enjoy taking ownership of your work, improving processes, and are passionate about delivering a high-quality people experience within a mission-driven context, we’d love to hear from you.

Why Join Premier? 

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

• Flexible working arrangements based on the requirements of the role
• Hybrid working including some time working in our new Christian Media Centre in London
• 25 days’ annual leave plus UK bank holidays
• Additional leave on your birthday
• Contributory pension scheme
• Life Assurance scheme
• Employee Assistance with online GP scheme
• Eye care scheme
• Enhanced Family leave and Pay

In addition we offer:

• Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.
• Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.
• Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

• All applications need to be completed online using our recruitment system (linked from our adverts).
• You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.

Programme Manager (Strategic Delivery)
Canterbury
£45,012 - £51,764 pa plus excellent benefits
Full-time, fixed-term contract for three years

Would you like to create meaningful change and lasting impact by helping to shape the future of mission and ministry across the Diocese of Canterbury? We’re looking for an experienced Programme Manager to lead, coordinate and deliver our strategic change portfolio.

Working closely with the Director of Strategic Development, you’ll bring people together, keep projects moving and turn vision into action - supporting flourishing parishes, sustainable ministry and church growth across the Diocese.

As Programme Manager, you’ll work with colleagues, clergy, parish leaders and partners across the Diocese to coordinate programmes, manage priorities and make sure great ideas become real outcomes.

We’re looking for someone who enjoys leading complex programmes and making things happen, is adept at building strong relationships and capable of bringing people together whilst being confident of managing priorities, risks, governance and budgets.

You’ll be a collaborative and organised programme professional with experience of working with multiple stakeholders, supporting senior leaders and delivering strategic change. You’ll also be a practising Christian (GoR applies under section 9 of the Equality Act 2010) with a good understanding of the Church of England and a passion for supporting its mission and ministry.

Canterbury Diocese is the oldest in England and spans a diverse region from Maidstone to Thanet and the Isle of Sheppey to Romney Marsh. With coastal towns, rural communities and urban areas side by side, it offers a rich and challenging mission context.

Our vision is Changed Lives, Changing Lives: a community transformed by encountering Christ and committed to transforming and blessing the families and communities we serve.

All appointments are subject to acceptable pre-appointment checks inclusive of Right to Work in the United Kingdom, references and relevant background checks applicable to the role.

Closing date: 11:59pm, Tuesday 11 August.
Interview: Wednesday 19 August, Canterbury.

Programme Coordinator

The Race Equality Foundation has been awarded a transformative multi-year grant from The National Lottery Community Fund (TNLCF) as part of its Health Inequities: Structural Racism and Discrimination Partnership. The programme will establish three Anti-Racism Collaboratives (ARCs), each bringing together voluntary, community and social enterprise (VCSE) organisations, people with lived experience, health and care organisations, local authorities and other partners to tackle the structural causes of ethnic health inequities through co-production, evidence and collective action.

As Programme Coordinator, you will play a central role in enabling the successful delivery of this ambitious programme. Working closely with the Lead Changemaker, Changemakers and colleagues across the Foundation, you will ensure the programme has the systems, coordination and administrative support needed to deliver high-quality partnership working and meaningful co-production across the three ARCs. ​

This is a varied role requiring excellent organisational skills, attention to detail and the ability to manage multiple priorities. You will coordinate meetings and events, maintain programme systems and records, support communications, and ensure partners and community members are well supported to participate in programme activities. By enabling the smooth day-to-day operation of the programme, you will help create the conditions for partners and communities to work together to tackle structural racism and reduce health inequities.

Person Specification​

Essential​

• An understanding of structural racism, health inequities and the Race Equality Foundation's commitment to anti-racist practice.​

• At least 12 months' experience in programme or project coordination, administration or a similar role.​

• Experience of maintaining records and managing information using spreadsheets, databases or other digital systems.​

• Experience of organising meetings, events or activities involving multiple stakeholders.​

• Experience of responding professionally to enquiries by email and telephone.​

• Strong IT skills, including Microsoft Office and Google Workspace.​

• Excellent organisational skills, with the ability to manage competing priorities and work accurately to deadlines.​

• Strong written and verbal communication skills.​

• Ability to build positive working relationships with colleagues, community organisations and external partners.​

• Ability to work independently while contributing effectively as part of a collaborative team.​

• A proactive approach to problem solving, with good attention to detail.​

• A commitment to equality, diversity and inclusion, and to supporting accessible and inclusive ways of working.​

Desirable​

• Experience of working in the health, voluntary, community and social enterprise (VCSE), or public sector.​

• Experience of supporting community engagement, co-production or partnership working.​

• Experience of supporting research projects, monitoring or evaluation activities.​

• Experience of maintaining website content or using content management systems such as WordPress.​

• Experience of using digital collaboration or project management tools such as Trello, Monday, Basecamp or similar platforms.​

• Experience of using design or communications software such as Canva.

For the full job description see attachment.

Applications will only be accepted via application form on our portal. We will not accept any applications via CV.

Please note, we can only accept applications from those already eligible to work in the UK.