Operations management jobs

Welcare is looking for an enthusiastic and experienced manager committed to supporting local families to lead and manage their Family Centre and Family Resilience service in Redhill. 

The Family Centre is part of a local integrated system with a wide range of partners that builds family resilience in Surrey and seeks to improve life chances for the most vulnerable children.

You would manage a small, dedicated team of family support workers and have lead responsibility for supervising their work and ensuring delivery of our sub-contract with the YMCA.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

Interview date: 27 July

The successful candidate will have empathy with Welcare’s Christian values base.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

From Puppy to Partnership: Help Transform Lives Through Fundraising
Manage our Puppy Sponsorship and Regular Giving programmes to make a tangible difference by directly funding life-changing assistance dogs for disabled people. 
 
About Canine Partners
At Canine Partners, we breed, train, and support expert assistance dogs to create loving, life-changing partnerships with disabled people. Across the UK, we support people with a variety of physical disabilities and their families, carefully matching them with a dog that suits their needs, personality, and lifestyle.
 
Our dogs bring confidence and independence, love and companionship, reducing reliance on carers and giving people the freedom to live life their own way.
 
The Role

Position: Individual Giving Officer (Sponsorship & Regular Giving)
Hours: 37.5 hours per week
Location: Homebased 
Travel: Occasional travel to the National Training Centre, in Leicestershire to support during busy appeals and quarterly fundraising meetings. 
 
You will be responsible for the management and growth of the charity’s puppy sponsorship and regular giving programmes. You will be building relationships with supporters and internal stakeholders, co-ordinating communications and updates, managing sponsorship and payment records and helping to raise funds to support the organisations aim and objectives.
 
What You'll Be Doing

• Raising funds via our new look Sponsor a Puppy scheme and regular giving programme. 
• Coordinate day to day operations of the puppy sponsorship programme.
• Act as the main point of contact for puppy sponsors and regular giving supporters.
• Build positive long-term relationships with supporters.
• Work with the Communications Team to create pupdates, social media posts and sponsorship campaigns and collect puppy photos, stories and progress updates from staff and volunteers.

 
About You

• Demonstrable experience in individual giving and appeal/communications management.
• Demonstrable experience of managing campaigns/ communications and appeals on all digital platforms.
• Ability to manage a varied workload and take initiative to prioritise.
• A successful track record of securing and maintaining income from individuals.
• Proven experience of effectively managing relationships with volunteers, supporters, and/or external stakeholders/audiences.

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
 
Ready to Make a Difference?
If you are excited about this role, don't hesitate to apply! We welcome applicants who bring unique perspectives or transferable skills such as marketing, and would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
 
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
 
Closing date: 10 August 2026
 
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

REF-229 764

Project Ecologist – Species Recovery
Contract type: Fixed term, until the end of March 2029
Working hours: Full time, 37.5 hours per week
Salary: £28,000 per annum
Salary Banding: Level 3
Location: Based at our Callow Office, Shipham Gorge BS27 this role covers the Somerset Levels and will be a hybrid role working from the office, home and out in the field.

This exciting new role is a part of the Natural England Species Recovery Programme. The “Wild Again: Restoring England’s Wildlife” initiative aims to enhance threatened species populations across the UK. Somerset Wildlife Trust are excited to lead the Bolstering the Somerset Bittern (Botaurus stellaris) population project.

About Us

Somerset Wildlife Trust is a local independent charity and the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We champion Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians. We protect wildlife and lead the recovery of the environment by example, including on our nature reserves.

About You and the Role

The Project Ecologist will be responsible for delivering habitat and bittern species surveys across the Somerset Levels and Moors project area. This will include assessing a range of reedbed and wetland mosaic types to assess suitability for bittern, as well as engaging and advising landowners on habitat enhancement.

Supported by Somerset Wildlife Trust staff, landowner engagement will involve the identification of improvement works funded by the project. The survey work will be completed with the support of a new, dedicated volunteer group led by the Species Recovery Project Ecologist.

Responsibility 1: Lead Ecological Surveys

Ensure correct data reporting by:

• Leading bittern, reedbed, and wetland mosaic habitat surveys across the project area (Somerset Levels and Moors). This work includes surveying on private land, as well as National Nature Reserves owned by SWT, RSPB, and Natural England.
• Keeping up to date with SWT data handling & reporting standards, particularly in close collaboration with Somerset Environmental Records Centre (SERC).
• Working closely with the Project Manager for the BSB project, sharing specialist species knowledge, reporting project progress, being involved in project meetings, and recording volunteer hours.

Responsibility 2: Enhance Habitat Conditions

Improve reedbed and wetland mosaic sites by:

• Identifying key sites for restoration and/or enhancement, supported by specialist habitat knowledge and SERC.
• Collaborating with SWT’s Honeygar Land Management and Monitoring Manager to engage local landowners and organisations around the Avalon Marshes area with the aim of habitat restoration and/or enhancement for bittern recovery.
• Advising landowners across the Somerset Levels project area on habitat enhancement and restoration, identifying and allocating use of project funding to support work on private land.
• Ensure best communication practices that are in line with SWT standards.

Responsibility 3: Manage Volunteers

Provide leadership and support by:

• Providing leadership and mentoring to volunteers so that they can conduct species and habitat surveys without direct supervision.
• Working with SWT’s Volunteering & Community Support Officer to ensure best practice when engaging and recruiting volunteers, including following SWT safety procedures and capturing issues raised by volunteers.
• Contributing to the recruitment & promotion of volunteers for the new bittern survey group, which involves working closely with the Project Manager and SWT Marketing & Communications team

We offer some fantastic benefits including:

• 7% employer pension contribution
• Life assurance
• An annual professional institution subscription if applicable
• Flexible and agile working
• Wellbeing support – EAP, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays)

The opportunity to make a real and positive difference to nature, communities and the climate.

Closing date: Friday 31 July 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.

You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.

This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.

If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.

The Hampstead Garden Suburb Trust is looking for one or more organised, practical and people-focused colleagues to support the day-to-day running of our small conservation charity.

We protect, maintain and enhance the unique character of Hampstead Garden Suburb: an internationally important example of early 20th-century town planning and architecture. This role is central to helping the Trust work well day to day.

The work falls into two connected strands:

• Resident and Office Coordination: supporting residents and visitors, managing enquiries, coordinating office arrangements, helping ensure telephone and inbox cover, and maintaining oversight of the Trust calendar and annual programme.
• Information, Property and Governance Support: maintaining accurate records, supporting property and financial administration, helping with conveyancing enquiries, preparing meeting papers and minutes, and supporting governance processes.

We are open to appointing either one full-time person covering both strands, or more than one part-time colleague with responsibilities divided between them. The final arrangement will depend on the skills, availability and working pattern of the successful candidate or candidates.

This role could suit someone who enjoys varied, useful work in a small organisation where their contribution is visible. You will need to be organised, accurate, calm with the public, confident using records and systems, and able to follow work through reliably.

Some candidates may be stronger in resident contact and office coordination; others may be stronger in records, property administration and governance. Candidates do not need to have experience in every area.

The role is office-based at the Trust office in London NW11. Full-time is 35 hours per week. Part-time and annualised-hours arrangements will be considered. Annualised hours means that working time may vary across the year to support individual working patterns while meeting the Trust’s operational needs.

The Trust’s normal office hours are 9am to 5pm, Monday to Friday. Part-time candidates would not be expected to work across all office hours, but candidates will need to be available for a minimum of three hours on Monday mornings.

Salary is £29,000–£32,000 per annum FTE, pro rata for part-time or annualised-hours arrangements. The Trust offers 25 days’ annual leave plus bank holidays, pro rata where applicable, and a contributory pension scheme with an employer contribution of 8% where the employee contributes 8%.

Applicants must have the right to work in the UK. The Trust is not able to sponsor visas for this role.

Put simply, there is nowhere else quite like it. Seven acres of park, playgrounds and Grade II listed community buildings, tucked into the heart of Bloomsbury, dedicated entirely to children and families and where no adult can enter without a child.

It has been this way since 1936 and our jobs and potentially yours, as our new Head of Estates, is to protect this sanctuary for children and young people for generations to come.

This isn’t your average Head of Estates role – it’s a role for someone that cares deeply about their work and someone who will thrive on the prospect of developing and protecting this iconic space for children and young people. The prospect of being able to see the tangible impact of your work in bringing joy to thousands of children and families across London, will hold huge appeal.

What you’ll be doing:

• Overseeing the day-to-day compliance, management and maintenance of our park, playgrounds, sports facilities, and Grade II listed buildings.
• Leading a small, multi-skilled Grounds and Facilities team — recruiting them, developing them, and building a culture they're proud to be part of.
• Overseeing contractors and capital works, from routine repairs to major building projects. 
• Sitting on the Senior Management Team to shape the charity's strategic plans.
• Looking after a grounds and facilities budget of c.£400K.
• Acting as one of four Designated Safeguarding Leads, because looking after this site 
means looking after the children in it.
 

Who we’re looking for:

• An inspiring leader, capable of galvanising and getting the best out of our small but agile team – you’ll thrive on managing people, seeing your team as your greatest asset.
• A systems person, who knows that quality systems and structures are key to consistent, high quality facility management
• Someone who sees the bigger picture but also knows how to balance this with a hands on operational approach when needed.
• Someone with an exceptional attention to detail – you’ll see things that others don’t, set standards at the highest level and help others understand why quality matters.
• An experienced facilities professional, capable of balancing the demands of managing a complex, public space and heritage site.
• A team player – someone with the conviction to own what they do but who also understands 
the value of working and learning from those around them.

Every day at our Robertson Street hostel, people arrive at a crossroads in their lives. Some have been sleeping rough. Some are leaving hospital, prison or other forms of temporary accommodation. Many are facing challenges with their mental health, substance use, trauma or isolation. What they have in common is the need for stability, support and the opportunity to move forward.

As Deputy Hostel Manager, you'll lead a dedicated team helping people take that next step.

About us
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people. 

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About the role
Robertson Street is a 42-bed hostel that provides a safe place for people to stay while they plan their next move towards independent living. As the Deputy Hostel Manager, you'll be responsible for creating an environment where both residents and employees can thrive. You'll lead a skilled and committed team, ensuring people receive the support they need to move on successfully and build more stable futures.

This is a role for someone who combines strong operational leadership with genuine compassion. Someone who can keep a complex service running effectively while never losing sight of the people at the heart of it.

Working closely with the Lead Manager and in-house Clinical Psychologist, you'll help shape a positive, psychologically informed culture where employees feel supported, residents feel respected and everyone is working towards better outcomes.

Your main responsibilities:

• Oversee the day-to-day running of a busy 42-bed hostel.
• Support residents to move on to more independent accommodation and achieve positive next steps.
• Develop, motivate and manage a team through supervision, coaching and performance management.
• Oversee referrals into and out of the service, ensuring people access the right support at the right time.
• Build strong partnerships with housing providers, local authorities, healthcare services and other agencies across London.
• Ensure the service remains safe, responsive and effective through strong oversight of incidents, safeguarding and health and safety processes.

About you
We're looking for a confident and compassionate leader who believes that everyone deserves the opportunity to move beyond homelessness. You'll bring:

• Experience of delivering positive outcomes and supporting people through change.
• Experience of managing a complex service within homelessness, housing, health, social care or a related field.
• Strong leadership skills and experience of managing, developing and supporting employees.
• The ability to build trusted relationships with colleagues, partners and people using services.
• Confidence making decisions, managing competing priorities and leading in a fast-paced environment.
• An understanding of the challenges faced by people with multiple and complex needs, and a commitment to delivering person-centred support.

Why join Thames Reach?
This is an opportunity to lead a service that changes lives every day. You'll join an organisation that combines ambition with compassion and is committed to ending homelessness in London. You'll be supported to develop your career, contribute your ideas and make a meaningful difference to the lives of people who need it most.

We are proud to be recognised as one of the UK's Best Workplaces.

As part of our commitment to employees, we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%. 
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. 
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. 
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

To apply visit our website and complete our application form.

For further information please contact, Elinor Withington, Lead Manager (via our website).

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Closing date: 26 July 2026 at midnight. 

Do you have a passion for working in the heart of your local community and are driven by making a difference?  Then Citizens Advice Mid Mercia is the organisation for you.

Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away.  We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We are seeking an experienced Bid Writer to join our established funding team. The successful candidate will develop persuasive, compelling and compliant tender responses to support income generation for our charity. The role requires excellent writing skills, creativity, attention to detail, and the ability to collaborate with colleagues across various departments.

We are looking for someone who:

• Has excellent communication skills
• Can manage own time effectively with a keen eye for detail
• 2-4 years of bid writing experience
• Experience of contributing to or supporting high-quality written submissions (e.g. bids, tenders, funding applications)
• Ability to understand complex information and present it clearly and concisely

Responsibilities / Key Tasks:

• Write, edit and improve tender responses and supporting documents
• Develop clear, concise, and persuasive content demonstrating impact and outcomes
• Create supporting materials such as case studies and summaries
• Work with colleagues across funding, operations, finance and partnerships to gather information
• Translate service delivery information into clear, structured written responses
• Support the coordination of tenders, timelines and requirements

What we offer in return:

• 28 days entitlement plus bank holidays pro-rata
• Opportunities for further training and continuous professional development
• Internal progression opportunities
• Supportive environment
• Remote/flexible working opportunities, subject to management approval
• Paid DBS application, where applicable
• 5% pension contributions
• 3 month’s full contractual pay for maternity, upon meeting qualifying criteria

The essentials

• Salary: £35,000 – 40,000 per annum
• Hours: 37.5 hours per week
• Location: Hybrid Working – mainly from home with occasional travel to one of our offices
• Contract: permanent

Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process

To apply: send your CV and cover letter, explaining why you would be suitable for this role 

Closing Date: 11 August 2026

Thank you for your interest in our vacancy.  The above role is advertised on a rolling recruitment basis.  We reserve the right to withdraw or close this vacancy at any time, without prior notice, before the advertised closing date. Please apply as soon as possible to avoid disappointment.

If you do not hear back from us within 10 working days after the closing date, please assume that your application has been unsuccessful on this occasion.  Please do not be discouraged from applying for other positions within our organisation. 

We are a Disability Confident Employer

Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers. 

The Woodlands Church Family has grown from one small church plant to over 2,000 people across eight sites, but we remain one church sharing one vision:

To see Bristol transformed by the love and power of God.

We have an exciting opportunity and are looking to appoint a Finance Manager to join our WCF Finance Team.

About the role
You will be working with our WCF Finance Committee to provide high-quality financial information and support to the senior leadership team, trustees and finance committee of Woodlands Church Family.

This role also manages the day-to-day record keeping and financial management of the charity, produces accurate and timely reports and oversees the key financial processes and controls of the charity. 

Candidates should be highly motivated, enthusiastic, able to take initiative, work well in a team and be sympathic to our goal to see the church community grow in their faith and reach the city for Jesus. 

What you'll be working on:

1.      Management reporting

2. Budget and Reconciliation of income and expenses for Conferences, Weekends Away and other events

3. Controls and Procedures

4. Restricted Funds

5. Audit and Year End

6. Payroll

7. Giving and Gift Aid

8. Investments

9. Budgets

10.  Line management of Finance Administrator

11. Governance support

Full Job Description available to view in the application resources below.

Terms

• Permanent, Part-Time contract
• Up to 4 days (30 hours) per week
• £35k to £40k pro rata, depending on experience
• Annual leave 25 days pro rata, plus 8 days bank holiday pro rata
• The role can be based at Woodlands Church in Clifton, Bristol or delivered remotely, with occasional in person meetings by arrangement.

The post is subject to satisfactory references. 

We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. Therefore, please only apply if you are eligible to work in the UK as we will have to verify this before you can start work.

Reporting and Line management 
Accountable to the WCF Finance Committee and line managed by a member of that committee
 

Benefits 

• In-house training and support of personal and professional development 

• Cycle to Work Scheme

• Holiday Buy Back Scheme (up to one week's additional leave per year, pro rata)

Closing date: Thursday 6 August 2026.

Please note that we may close this vacancy earlier than the stated deadline if we receive a high volume of suitable applications. We therefore encourage you to submit your application at the earliest opportunity.

Community Engagement and Social Action Adviser
Based at the Diocesan Office, Rochester (with hybrid working)
Full-time (4 year FTC)
Grade 6 | Salary: £37,121

Are you passionate about the Church’s role at the heart of community life? Do you have the drive to support parishes in living out their faith through social action and local engagement? Are you someone who can help deliver and organise the strategic vision of the diocese?

The Diocese of Rochester is seeking a Community Engagement and Social Action Adviser to join our dynamic team supporting parishes as they respond to the needs of their communities. You’ll work to equip churches to live out the third and fourth Marks of Mission—responding to human need and transforming unjust structures—enabling local Christian communities to show God’s love in action.

About the Role

Reporting to the Lead Community Engagement and Social Action (CESA) Adviser, you’ll play a key part in helping churches understand their local contexts and develop impactful responses to social needs. You’ll support parishes in accessing data, funding opportunities, and partnerships, help grow volunteer-led community initiatives across the Diocese, and collaborate with multiple workstreams, contributing to the wider strategic aims of our programme.

Your key responsibilities will include;

· Planning and supporting the delivery of diocesan community engagement and social action initiatives

· Taking the lead on some of the key social issues affecting local communities

· Nurturing positive working relationships with parishes

· Offering advice and signposting on funding, partnerships, and best practice

· Developing and analysing local demographic data to inform parish strategy

· Delivering and collating surveys and listening exercises, and facilitating events and focus groups

· Coordinating and expanding community networks across the Diocese

· Encouraging and equipping parish volunteers and community hubs

· Building strong relationships with parishes and external partner organisations

· Acting as a bridge between local churches and wider community stakeholders

· Working in collaboration with other departments within the Diocese on shared endeavours that help support the Diocesan Strategy.

You will be a visible and supportive presence across the Diocese—helping churches to connect deeply with their communities and respond with creativity, compassion, and confidence.

About You

We’re looking for someone who is:

· A disciple of Jesus with a deep commitment to faith in action and social justice

· Passionate about faith in action and addressing the 3rd and 4th Marks of Mission

· Experienced in community engagement, social action or the voluntary sector through working in the charity, local authority or public sector

· Has experience of organising and leaving events and focus groups

· A skilled communicator who is approachable, encouraging, and adaptable

· A natural networker who can build strong partnerships across sectors

· Organised and detail-oriented, with the ability to manage multiple projects

· Experienced in project coordination and working with volunteers

· Comfortable analysing and presenting data to support local planning

· Confident using Microsoft Office and digital communication tools

Desirable: Bid-writing experience, and familiarity with Church of England parish structures and contexts.

There is an Occupational Requirement (OR) for the postholder to be a communicant member of the Church of England (or a Church in communion with it, or a member Church of Churches Together in England, Council of Churches for Britain and Ireland, or the Evangelical Alliance).

This role will include travel across the Diocese including some evenings and weekends.

What we can offer:

· Flexible working, hybrid working and TOIL

· Generous holiday entitlement

· Contributory pension scheme

· Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. 

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.

We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: 26 July, 2026

Interviews will be held on: 5 August, 2026

PSTT is a registered charity with a clear vision – we want to see excellent teaching of science in every primary classroom in the UK. We are seeking a part time office administrator (0.4FTE) as part of a job share with our existing Office Administrator.

The Office Administrator is the first point of contact for general enquiries. They are responsible for various areas of administration involving our staff, Fellows, trustees and external organisations. They play a logistical role in several important areas of PSTT activity supporting our professional learning events and activities, our awards, planning, fundraising, logistics, key processes and communications with Fellows. The role also involves the collection, collation and maintenance of essential PSTT data sources.

This is a great opportunity for someone looking to develop their skills and build a career in the charity or education sector, joining a friendly and purposeful organisation based in Bristol and working across the UK. This is a part time role, two days/14 hours per week.

Service Manager

Location: Bury 

Salary: £36,500

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse,  violence and exploitation in their homes, streets and communities.”

About the role

As Service Manager – Safe Accommodation, you will lead the operational delivery of refuge and other safe accommodation services for adult survivors, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide practical, values-led leadership to frontline teams, ensure accommodation is safe, well-managed and responsive, and oversee high-quality, trauma-informed and survivor-led support. You will also play a key role in housing management, performance oversight, partnership working and ensuring services remain compliant, effective and sustainable.

Key responsibilities

• Lead the day-to-day operational delivery of refuge and safe accommodation services, ensuring support is safe, timely, trauma-informed and survivor-led.

• Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development.

• Oversee referrals, admissions, allocations and move-on processes to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively throughout their stay.

• Monitor service quality, performance, occupancy, voids and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement.

• Ensure compliance with safeguarding, housing management, health and safety, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk.

• Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways into and out of safe accommodation and improve outcomes for survivors.

• Plan rotas, cover arrangements and on-site presence to ensure safe staffing levels across services, including 24-hour provision and out-of-hours on-call support where required.
• Contribute to strategic development, identifying emerging need, supporting service improvement and helping to shape high-quality, inclusive and psychologically informed accommodation-based support.

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential:

• Experience of managing or leading teams within domestic abuse, housing, supported accommodation, social care or a related support environment.
• Strong knowledge of domestic abuse, trauma-informed practice, safe accommodation, safeguarding for adults and children, and risk management in complex cases.
• Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality accommodation-based practice.
• Experience of performance monitoring, report writing and using data, feedback, occupancy information and outcomes to support service improvement.
• Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings.
• Excellent communication, organisational and IT skills, with the ability to manage competing priorities, coordinate rotas and maintain accurate records and reporting.
• Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership.

Desirable:

• ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership.
• Experience of service development, project delivery, change management or supporting new initiatives within refuge, housing or support service settings.
• Knowledge of Women’s Aid National Quality Standards, safe accommodation duties and relevant legislation and frameworks relating to domestic abuse, housing and safeguarding.
• Understanding of budget monitoring, contract requirements, housing-related processes or income maximisation within a commissioned or grant-funded service.

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

  

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

  

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 19/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Purpose of the post

The Associate Director of Finance is a senior leadership role, responsible for ensuring the charity’s financial health through sound management of its day-to-day financial operations, strong internal controls, and regulatory compliance. This post exists to provide leadership to the team, oversee treasury management, payment processing, payroll, and audit functions, and continuously improve financial processes and systems to support the charity’s long-term sustainability and mission.

With overall responsibility for the Finance and Funding Team, reporting to the Chief Operating Officer, the role ensures that the organisation’s financial framework is robust, supporting effective decision-making and delivering transparent, accurate financial reporting. The post-holder will also play a key role in revitalising the internal audit framework, ensuring the charity maintains high standards of accountability, and is prepared for future growth.

Main responsibilities

Financial Operations and Treasury Management:

• Oversee the day-to-day accounting operations, ensuring effective controls and timely processing of transactions.

• Manage the charity’s treasury function, including cash flow forecasting and management of HDR UK’s bank accounts.

• Oversee maintenance of the accounting system, ensuring it supports effective financial reporting and compliance.

• Review and approve weekly payment runs and monthly payroll.

• As the organisation’s Finance lead, provide advice and guidance to the Senior Leadership Team regarding HDR UK’s financial position, controls and processes, and strategic direction.

Financial Reporting and Compliance:

• Lead the preparation of the charity’s annual accounts, ensuring they meet statutory reporting requirements and deadlines.

• Manage relationships with external auditors and coordinate the audit process.

• Ensure compliance with reporting requirements to regulators and other authorities (including HMRC, Charity Commission, The Pension Regulator, ONS)

Quarterly Forecasting and Budgeting:

• Work closely with the Financial Planning & Analysis Manager on quarterly forecasting and the annual budgeting process.

• Ensure alignment between financial operations and the charity’s broader strategic goals.

• Support the production of monthly management accounts.

• Work with the Associate Director of People to carry out the annual salary review, making recommendations founded on economic analysis and impacts on budget to SLT and the Remuneration Committee.

Process Improvement and Systems Management:

• Drive continuous improvement of internal financial processes, ensuring they are fit for purpose and scalable.

• Oversee and refresh HDR UK’s internal audit framework, ensuring the charity maintains strong internal controls.

• Implement and monitor key financial controls to safeguard the charity's assets, including management of the fixed asset register and ownership of HDR UK’s insurance policies.

 

Team Leadership:

• Directly manage the Finance Manager, Financial Planning & Analysis Manager, Senior Finance Business Partner and Finance Business Partner, providing mentorship and development opportunities.

• Lead and develop HDR UK’s Finance & Funding team, fostering a high-performance culture focused on continuous improvement, collaboration, and professional growth.

Governance and risk management:

• Support the development and implementation of financial policies, risk management strategies, and internal controls to maintain robust financial governance.

• Management of the delegated authority framework to increase efficiency in the approvals process while maintaining accountability.

• Attend and actively contribute to meetings of Senior Leadership Team, Board and relevant sub-committees such as Audit & Risk.

Stakeholder management:

• Build and maintain strong relationships with operational and finance teams within HDR UK’s wider community and network of university partners, ensuring transparent and effective communication and collaboration.

Experience

Required:

• Proven experience in a senior finance leadership role within the UK charity sector with a robust understanding of the Charities Statement of Recommended Practice.

• Proven track record of managing and leading financial operations, including treasury management, audit oversight, and financial reporting.

• Experience in developing and improving internal financial controls.

• Previous experience managing and developing high-performing finance teams.

• Experience working with multiple stakeholders, including senior leadership, external auditors, and operational teams.

Desirable:

• Demonstrated experience in reviewing and approving payroll, payment runs, and managing complex financial transactions.

• Experience in developing and improving internal audit frameworks.

• Experience working on quarterly forecasting, annual budgeting processes, and the production of management accounts.

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

 

Purpose of the post

The administrative coordinator will play a key role in providing administrative, coordination and financial support across AHS. The role focuses on managing core systems, inboxes and documents, ensuring information is accurate, accessible and compliant. Acting as a central point for organisation, the postholder will coordinate meetings, support teams with routine administrative tasks, and contribute to smooth financial processes. They will help maintain effective workflows in a virtual environment, escalating issues as needed to keep daily operations running efficiently.

Main responsibilities

 Administration and systems management

• Manage AHS central inbox(es) and escalate matters to the business administrator and business operations team as appropriate
• Provide day-to-day administrative support including preparing, filing, archiving and retrieving documents
• Manage and update shared digital platforms, databases and documents to ensure accuracy and compliance
• Manage administrative functions such as task tracking in a fully virtual environment

Team coordination and support

• Coordinate in-person, hybrid and virtual meetings and workshops, including scheduling and logistics, for AHS team members and external parties as required
• Provide key administrative support during meetings, including business and study meeting minutes as required

Finance delivery and support

• Support invoice processing, including maintaining accurate records
• Prepare payment requests and documentation in line with internal processes
• Maintain up-to-date financial administration files across shared systems

Operational delivery and implementation

• Provide hands-on support to teams and managers in rolling out new tools, systems and operational processes that are critical for the success of the longitudinal study
• Support the smooth, day-to-day running of business operations, ensuring tasks and processes are completed efficiently
• Identify operational issues or bottlenecks, propose practical solutions where appropriate, and escalate matters to the relevant members of the AHS team

Knowledge, skills and experience

Essential criteria

• Qualified to A level or vocational qualifications, or equivalent, plus some experience in a relevant role
• Experience of working in an administrative role for a hybrid or virtual organisation, preferably a charity or small-to-medium (SME) organisation
• Experience of planning and delivering the logistics to in-person, hybrid and virtual meetings for 10+ team members across the UK
• Experience of financial administration
• Able to manage information electronically through databases and spreadsheets
• Excellent organisational and time management skills with the proven ability to prioritise, at times under pressure, produce accurate work to deadlines
• Excellent communication and interpersonal skills with the ability to take ownership of problems and find solutions
• Proficient in Microsoft Office suite of software

 Desirable criteria

• Experience of working in a health and/or data research environment
• Understanding and experience of using project management tools and techniques

Dimensions

• This is expected to be a full-time post
• AHS is a national organisation, and our activities take place across the UK
• Primarily home working, with flexibility to travel across several geographical locations in the UK

Application Process

All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job. 

Please refer to the ‘How to Apply’ section of the downloadable application form.

Please note that only applications submitted directly to Gravitate HR will be accepted for this position.

The closing date for this position is 11pm Sunday 26 July 2026.  

Interviews are currently expected to be held during the week commencing 24 August 2026.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.