Partnership manager jobs in lambeth, greater london
Location: Causton Street Office, Pimlico, London/Hybrid
Contract: 12- month fixed term, part-time (28 hours per week)
Salary: £38,240 (£47,800 FTE)
The London Diocesan Fund (LDF) is seeking a Diocesan Safeguarding Advisor to play a key role within the Safeguarding team, based from Causton Street, Pimlico.
Job Summary
Work as a team to support the Diocese of London in safeguarding children, young people and vulnerable adults in line with both UK legislation and House of Bishops Guidance. Responds well to safeguarding allegations and concerns, management of risk and making the church a safer place in line with the Church of England National Safeguarding Standards.
Job responsibilities
Casework
- Respond to concerns and allegations of harm, working with statutory agencies; and protection of those who work with children and vulnerable adults in line of the House of Bishops Guidance.
- Acting as a contact point for those in church and statutory agencies, provide advice on all safeguarding matters, ensuring the DST is operating in line with the law, government guidance and national practice guidance from the House of Bishops. Ensure that safeguarding procedures are carried out throughout the process, with appropriate liaison with statutory agencies.
- Ensure appropriate support for alleged victims and their families and respondents and their families, throughout an investigation and thereafter.
- Maintain practices standards in all case work, ensuring five key principles underpin all adult safeguarding work, human rights and have due regard to mental capacity and acting in the best interests of those in need of support. Supporting practice and policy development around case management safeguarding processes.
- Work with individuals who come to our attention to ensure appropriate risk assessment and risk management plans to set boundaries within a church setting; for those who are convicted of an offence, or where there are continuing unresolved concerns regarding risks to others.
- Work with statutory agencies, including attending appropriate strategy meetings, case conferences as arranged by statutory agencies or requested by the Casework Manager or Head of Safeguarding.
- Ensure that referrals to the DBS for barring from work with children or vulnerable adults and reports to the Charities Commission are submitted in line with statutory guidance.
- Ensure that the Bishop of London, area Bishop, Archdeacon and Head of Safeguarding and Case Work Manager are always informed when an allegation of abuse is made against a church officer. To manage case work within legal parameters and in line with the House of Bishops Guidelines.
General
- Provide professional safeguarding advice and undertake pro-active relationship management to ensure parishes and worshipping communities are aware of their responsibilities in relation to safeguarding children and adults who may be at risk of abuse or neglect; to keep them abreast of policy and practice developments.
- Under the direction of the Safer Churches Programme Manager to undertake strategic safeguarding projects and improvement work including polices and projects in line with identified business needs and operational plans. Developing initiatives to support the effective implementation across your designated area in order to ensure excellent safeguarding practices across the Diocese.
- Understand and implement, where necessary, information sharing protocols.
- Assess risk and advise on safer recruitment with the use of the Disclosure and Barring Service.
Training and Professional Development
- Deliver where required training including bespoke inputs when gaps are identified and the Parish Safeguarding Officer Induction package.
- Undertake as appropriate continuing training and professional development in the safeguarding field.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
- A social work qualification recognised by the Health and Care Professional Council, or a similar qualification in a related area/profession, or experience.
- Specific training in a variety of aspects of child or adult safeguarding.
- Experience of working with a range of statutory and non-statutory organisations in managing or contributing to safeguarding, including managing allegations against people in positions of trust and the management of those who may pose a risk.
- Experience of a fast-paced environment with ability to be flexible and adaptable to changing priorities and the ability to manage your own time/priorities.
- Knowledge of Safeguarding adults and children policy, procedures and legislation and experience of child and/or adult safeguarding work as a practitioner.
- Practitioner experience of working with victims or survivors of abuse, including adults with mental health issues.
- Practitioner experience of working with perpetrators of any form of abuse.
- Knowledge and experience of recognition of risk, risk assessment and risk management and the ability to contribute to multi-agency risk meetings. Knowledge of processes such as MAPPA, MARAC and PREVENT.
- Excellent listening and communication skills and strong verbal communications skills and ability to produce clear written records and reports.
- Have exceptional people skills and the ability to build positive partnerships and relationships with key stakeholders.
- Ability to work sensitively with survivors, those who are subject to allegations and/or those that may pose a risk.
- In sympathy with the aims of the Church of England.
- Right to work in the UK.
- The person will require an enhanced DBS check.
Desirable
- Some understanding of Church of England structures and experience of working with the Church or other faith groups in respect of safeguarding children and/or adults who may be vulnerable
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
The interviews will be held on the first week of August in-person at our office in London.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a dynamic, solution focused finance professional to join our central team as Finance Administrator. Used to taking day to day transaction processing in your stride, you’ll use your experience to be part of ensuring that we have the business information needed for decision making across the charity.
Starlight is a small team with a lot to deliver so a can-do attitude is critical; we all roll our sleeves up and do what’s needed to make things happen for our children, families and healthcare professionals. You’ll have a real desire for effective working, enjoy finding ways to improve the efficiency of our financial systems and processes and be experienced in working across an organisation to be a true partner to our passionate, supportive and dedicated Starlight team.
Reporting to the Finance Manager, you’ll be part of our small but highly effective Finance team. Underpinning the delivery of services to our children, families and health professionals and the fundraising which makes that possible, the team is dedicated to great governance - both decision making and compliance – bringing business thinking to all that we do, strong financial management and much more. Evidence-based decision-making is at the heart of all we do which requires reliable and timely information; our finance team is responsible for ensuring we always have the strong and relevant financial information as we work to deliver our realistically ambitious three-year plan.
As our Finance Administrator, you’ll have the chance to have a real impact on the charity’s ability to raise funds and deliver services. This role will enable the finance team to evolve in response to the changing needs of the organisation and to help lead on the delivery of our strategic aims. As Finance Administrator you’ll take care of the transactional work, be committed to collaborating across the organisation, and be a key part of shaping the work of the finance team.
The client requests no contact from agencies or media sales.
About us
Bridges Outcomes Partnerships (BOP) is a mission driven not for profit social enterprise. We help radically change human services and environmental initiatives to improve outcomes for people, the planet, and value for society. We work with Government, community groups and specialist partners to design and deliver vital services that support people to improve their lives, in areas ranging from education and wellbeing to housing and employment. We enable personalised and strength-based delivery through collaborative design, flexible delivery, and clear accountability for improving people’s lives through People-Powered Partnerships
Role Purpose
The Role will be responsible for the entry and review of financial transactions from various sources including purchase invoices, payment cards and bank transactions.
The organisation has grown from managing 8 entities three years ago to 22 at present. We have 41 accounts across 5 different banking institutions (in both USD and GBP) and multiple credit/debit cards. You will need to be adaptable with an open mindset and able to work with uncertainty and change.
We have recently implemented new accounting software (Iplicit) to better manage the multiple entities in our portfolio. This role will act as a key part of the finance function now the new system is live.
Responsibilities
Initial Duties:
-
Processing urgent same day rent payments
-
Processing of purchase ledger transactions (including VAT entries) for 22 legal entities, in multi-currency, ensuring accurate re-allocation to other entities where appropriate
-
Preparation of supplier payment runs for approval
-
Completing bank statement imports and reconciliations
-
Responding to internal and external queries regarding purchase transactions and payments
-
Other administration & support as required by our Central team (including People, Digital, Business Development & Impact)
-
Review and processing of employee expense transactions
-
Creating regular Inter-company recharge invoices for batches of transactions
Skills & Experience
Essential Skills & Experience
-
Practical experience in a similar role processing a range of financial entries
-
AAT Level 3 Certificate in Accounting or similar
-
An understanding of the fundamentals of VAT
-
Attention to detail and with ability to question existing processes
-
Confident and financially literate, with clear communication and good organisation skills
-
Able to manage priorities and work effectively in a remote working setting
Desirable Skills & Experience
-
Experience of working with multi-company/inter-company structures
-
Familiarity with Iplicit accounting software
-
Experience of working with multiple currencies
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period.
• You will be able to access Learning and Development opportunities.
Application process/next steps
We are only accepting applications through the Applied platform. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues. Once we have concluded the process we would like the successful candidate to start as soon as notice periods allow.
The closing date for applications is 3rd August.
First round interviews are likely to take place w/c 18th August.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet




The client requests no contact from agencies or media sales.
Job Title: Deputy Helpline Manager
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £43,627.32 per annum (Inclusive of £3000 per annum London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota.
This is your opportunity to join Refuge as a Deputy Helpline Manager, to lead, plan and deliver this incredible service to ensure that it supports as many women as possible in line with Refuge’s strategic vision.
Refuge’s National Domestic Abuse Helpline provides a first point of contact and a national gateway to services across the UK for women fleeing domestic violence and other forms of violence and abuse. The helpline will be handling 144,000 calls per year, and is constantly developing and expanding the ways that women can safety reach out for support exploring technological innovation. It offers a gateway for women and children experiencing domestic abuse by providing support, signposting, referrals and information about the services available to them.
The Deputy Helpline Manager will be working as part of a management team, leading, planning and delivering the service to ensure that it supports as many women as possible in line with Refuge’s strategic vision. They will be directly responsible for a large team of helpline staff and sessional workers and will work alongside the Volunteer Coordinators to support with the recruitment, training, induction and development of a large volunteer team.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 14 July 2025
Interview Date: Week commencing 21 July 2025
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Full Time
Hours: Full-Time, 35 hours per week - occasional evening / weekend work required*
Department: Programme Delivery
Reports to: Programme Leader
Location: London, Hybrid – 1-2 days in the office per week as well as time out and about in schools
Salary: £32,000 per annum
* In support of mentor training and other programme activities
(The boroughs we currently operate in are: Islington, Camden, Hackney, Brent, Westminster, Hammersmith & Fulham, Tower Hamlets, Southwark, and Lambeth)
Benefits
- Hybrid working
- 2 Me days
- 25 days annual leave entitlement, increasing by 1 year for every year of service for a maximum of 5 years
- Birthday bonus day off
- Option to swap bank holidays for other religious holidays
- £100 training budget to support your personal development
- TOIL (time off in lieu) for any weekend/evening work
- Working with a values led, supportive and fun team
Our Values and Behaviours
At TKN our mission and values still follow our founder’s original vision:
· Vision – Every child gets to live the life they choose.
· Values – Fun, connection, diversity, curiosity and integrity.
· Mission – To make meaningful connections in our communities and to support children through mentoring to feel happy and confident about themselves and their futures.
As a team we also agreed the following behaviours will guide the way we work:
Respect Empowerment Collaboration Co-Confidence Exploration
Role Purpose
To deliver and develop a high-impact mentoring programme through effective mentor management, community engagement, and high-quality organisation and programme administration around London. This role is vital to achieving the organisation’s goals — including positive outcomes for children, meaningful volunteer engagement, compliance, and sustainable growth.
This role brings a perfect blend of administration and delivery, giving you ample time to see and speak with children and volunteer mentors, seeing up close the transformation the programme makes on children’s lives.
Core Responsibilities
1. Mentor Management & Support
- Match at least five children per month with suitable volunteer mentors, aligned with individual needs and programme goals.
- Manage up to 55 active mentor-mentee pairs, leading the administration cycle and our quality framework.
- Maintain 100% accurate records and communications in our data management system, Salesforce, ensuring full compliance with internal processes
- Maintain consistent, high-quality mentor communications, including regular check-ins and reviews, ensuring consistent session attendance.
- Co-deliver training for new and existing volunteer mentors; support community events and in-person meetups, maintaining 90%+ satisfaction in mentor surveys.
- Drive mentor engagement and experience through the online community platform, reflective sessions, and arranging mentor meetups.
- Promote long-term mentor involvement, with volunteer mentors contributing beyond core mentoring.
2. Programme Delivery & Development
- Support organisational targets across cohorts supporting delivery, volunteer recruitment and fundraising annually
- Deliver child workshops and check-ins, capturing their voices and tailoring support accordingly.
- Collect consistent impact from children, caregivers and mentors, ensuring all impact targets are met and ensuring children show positive progress in key outcome areas
- Collaborate with Programme Leaders to identify improvements and co-create new approaches or resources.
- Promote child participation and co-creation in all aspects of programme design and delivery, ensuring children's voices inform organisational reporting and development.
- Plan and arrange group 2-3 mentoring sessions annually with other programme managers
3. Volunteer, Referral & Community Engagement
- Work with the volunteer recruitment team to build local partnerships and referral networks to support volunteer recruitment and programme delivery.
- Maintain strong relationships with referral partners (e.g., schools, community organisations) to ensure a steady referral pipeline and collaborative working and 80% of your schools are retained.
- Provide updates of the programme to referral partners and share content to internal marketing and schools colleagues to support completing the schools termly impact template
- Act as a key liaison between mentors and caregivers, supporting clear communication and shared understanding of child development and the programme.
4. Safeguarding
- Uphold a strong culture of safeguarding in your work, acting in compliance with our safeguarding policies and procedures at all times.
- Contribute to TKN safer recruitment processes, attending internal mentor training events to vet prospective mentors.
- Review and assess weekly delivery session reports from mentors, updating Salesforce as required.
- Ensure every child participating in the programme experiences a positive ending in line with TKN positive ending guidance.
- Work collaboratively with DSLs to follow TKN safeguarding processes, escalating where needed
Skills Required for this Role
- Relationship Management: Build and maintain trust with mentors, children, schools, caregivers, and community partners.
- Communication: Clear, professional communication across diverse stakeholders including written reports, training, phone calls, meetings and in person check-ins.
- Data & Impact Tracking: Confident in using data management systems, ideally understanding of salesforce and other tools to track progress, outcomes, and ensure data accuracy.
- Safeguarding & Compliance: Strong understanding of safeguarding principles and policy application.
- Programme Delivery: highly organised with the ability to coordinate workshops, group sessions, and mentor support within quality frameworks.
- Child-Centred Practice: Committed to capturing and integrating children’s voices in all areas of programme design and evaluation.
- Adaptability & problem solving: Able to be solutions based and able to adapt to a fast-paced environment and organisation striving to grow and reach more children
We will hold first round calls and then a formal interview for those who are successful. We will be interviewing on a rolling basis so early applications are encouraged
Our Commitment to Safeguarding and Equity
Safeguarding Committment
Safeguarding is a priority at The Kids Network. We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity Commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is accessible, however we recognise that there may be more we can do, especially for applicants who are minoritised in society, have specific accessibility needs and/or have experienced discrimination. If this is the case, we are happy and open to discussing ways in which we can better support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
The client requests no contact from agencies or media sales.
We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.
What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability
Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job decription
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Trusts and Grants Fundraising - Tasks and Responsibilities
- Research and identify new trust and foundation prospects.
- Draft and submit high-quality funding applications and reports.
- Maintain a calendar of deadlines and stewardship activities.
- Record and track pledges, donations, and grant income.
- Ensure that all reporting is completed in a timely and professional manner.
- Work closely with the Education and Operations teams to ensure they have all the information they need to deliver work related to restricted funding.
Fundraising Administration
- Maintain accurate records in Salesforce and ensure data integrity.
- Reconcile income records with the finance team.
- Process donations and Gift Aid claims.
- Support income tracking and reporting.
Supporter Care
- Ensure timely and appropriate donor thanking.
- Respond to supporter queries via email and phone when needed.
- Assist with donor communications and stewardship planning.
- Working with the Comms and Operations Teams to assist with fundraising marketing, website and social media content.
- Working to consolidate and grow our group of recurring donors.
- Support with processing payments and donations online, in-person and over the phone, depositing cheques and cash donations.
- Help manage the stewardship calendar for major donors throughout the year.
Events Support
- Help coordinate logistics and communications for fundraising events.
- Track income and pledges from events like the Annual Lunch.
- Support with ticketing, invoicing, and donor follow-up.
Collaboration and Compliance
- Work closely with colleagues across fundraising, finance, comms, and operations.
- Ensure compliance with GDPR and data protection regulations.
- Contribute to a positive, collaborative team culture.
The client requests no contact from agencies or media sales.
JOB TITLE:
Games Services Manager
REPORTS TO:
Head of Sport (HoS)
RESPONSIBLE FOR:
Games Services Officer
SALARY BAND:
Manager (Band C), £40,000 - £45,000 dependent upon experience
TYPE OF CONTRACT:
Permanent
HOURS OF WORK:
Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week, and will include work in evenings and on weekends and public holidays, as required
LOCATION:
A hybrid of home and office working from the ParalympicsGB London Office or Loughborough Office as agreed.
This role involves significant field-based activity and travel, including attendance at domestic and overseas events.
JOB PURPOSE
Demonstrating ParalympicsGB’s core values at all times, the Games Services Manager has responsibility for the design and delivery of key elements of ParalympicsGB’s Games Services Strategy and specific Games-related services and support whose outcomes will contribute positively to the fulfilment of ParalympicsGB’s vision, mission and objectives through:
1. Working closely with the Head of Sport, exemplary management of identified areas of ParalympicsGB’s Games Services strategy and associated programmes, people and partnerships
2. Excellence in delivery of identified core services including qualification and selection processes, accrediting the team, entering the team and managing team data
3. Provision of world class advice and support to all Paralympic sports which contributes positively to a best prepared team at each Paralympic Games
4. Provision of other input and support as a member of ParalympicsGB’s team support in the creation and delivery of an optimal Games-time environments
Games-time Role(s) All Games-time roles will be discussed and agreed for each Paralympic Games and will be dependent upon structure and delivery requirements.
KEY RESPONSIBILITIES IN DETAIL:
Sport Directorate
To support the on-going management of a cohesive and collaborative Sport Team environment which proactively embraces cross directorate / partnership working, additionally to:
- Project management of ParalympicsGB’s Games Services Strategy within the Sport Directorate
- Provide regular updates to the Head of Sport regarding the implementation of the ParalympicsGB’s Games Services Strategy; identifying and communicating potential and actual risks in a timely manner
- Proactively identify and develop key strategic performance partnerships both within the UK and overseas to support delivery of organisational objectives
- Deputise for the Head of Sport in his / her absence at key meetings and activities on an agreed basis
- Support to the Director of Sport and Head of Sport in delivering identified organisational objectives
Games Services Strategy
Responsible for the management and effective delivery of identified elements of ParalympicsGB’s Games Services Strategy including:
- Management of team data and the development of ParalympicsGB Base, including budget management.
- Management of team qualification including performance and qualification tracking and reporting.
- Management of selecting the team including support to all Paralympic sports with selection policies and processes.
- Management of accrediting the team for the ParalympicsGB delegation, including collaboration with Games Operations in updating the Delegation Overview.
- Management of entering the team including sport entries and liaison with National Governing Bodies and the Organising Committee.
- Management of the Qualification and Selection Panel.
Team Development Strategy:
Provide support to the Director of Sport and the Head of Athlete Services for the following aspects of ParalympicsGB’s team development strategy:
- Support the design of the ParalympicsGB team development strategy and lead on elements of programme delivery
- Support the ParalympicsGB team Games recruitment project
- Lead the planning group for Team Development Programmes, including event and budget management
- Lead the Team Member’s Agreement Working Group, including collaborative work with our legal partners.
- Support delivery of the Team Leader Journey including workshops and induction programmes.
Miscellaneous:
- To work collaboratively with Paralympic sports, UK Sport, Home Country Sports Institutes, British Olympic Association and other partners to ensure coherence in positioning, approach and impact of the Games Services Strategy and Games-specific services and support
- To ensure effective processes of monitoring, evaluation and quality control, and the observation of key performance indicators across all responsibility areas
- To support colleagues within ParalympicsGB across all areas of the Championing Change strategy, as reasonably required by the Director of Sport
- To attend all meetings, workshops and seminars, whether internal or external, regional, national or overseas, which are reasonably deemed to be relevant to the fulfilment of the demands and responsibilities of the role
- To fulfil any other agreed duties as required by the Director of Sport and / or Head of Sport
VALUES
The British Paralympic Association is an organisation with unique responsibilities and roles. However, we will only achieve our ambitions by working with and through others, and by appreciation of where we fit within the wider sporting landscape.
This partnership working internally and externally is driven by three values: excellence, respect and integrity. More information will be shared with our new strategy later this year. You will therefore adhere to:
Excellence – Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive and progressive approach to our interactions with others. Like the athletes that we support., we will always challenge ourselves and others to do better.
Respect – Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion and the value of our differences.
Integrity - We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.
This job description and person specification is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
The client requests no contact from agencies or media sales.
Senior Finance Manager (Part-Time)
24 hours per week | £50,000 per annum (FTE) | Hybrid (minimum 2 days/week in South London office)
A high-impact, award-winning charity working to improve health and wellbeing through a better food system is seeking a Senior Finance Manager to join its senior management team. The organisation influences policy, builds strategic partnerships, and raises public awareness around the links between food, health, and sustainability.
This is a crucial and hands-on role, responsible for overseeing the charity’s financial management. You will ensure accurate, timely financial and management reporting, while supporting the senior leadership team.
We are looking for a self-motivated, adaptable, and approachable finance professional with excellent analytical and communication skills. You’ll thrive under pressure and be confident working across teams and with external stakeholders. The role includes line management of the Operations Manager and reports to the Executive Director.
This position offers the opportunity to play a key role in an organisation that is shaping the future of the UK’s food system and making a real difference to public health.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
The Commonwealth Foundation is mandated by its Member States to advance the interests of Commonwealth civil society. The Foundation seeks to nurture the growth of vibrant and free societies: championing the active and constructive participation of people in all aspects of governance.
The Advocacy and Creative Programme is central to our mission. While advocacy and creativity are two distinct strands of our work, this new programme signifies our commitment to integrating the arts into our advocacy and vice versa.
As Senior Manager, Advocacy and Creative Programme, you will have overall responsibility for the Advocacy and Creative Programme. Leading a diverse team of professionals, you will engage with policymakers, build partnerships with national and international entities, connect with storytellers and artists from around the world and play a pivotal role in designing, implementing, and overseeing events and engagements that will take you and your work to the global stage.
Your main responsibilities will include:
- Strategic planning: Developing programme work plans for the advocacy and creative programme around the Foundation’s key thematic areas – climate justice, health justice and freedom of expression – and ensuring that our advocacy and creative work is intertwined.
- Project management: Overseeing advocacy and creative initiatives, including planning, budgeting, execution, and learning.
- Stakeholder engagement: Building and maintaining effective working relationships with civil society leaders, senior government officials, diplomats, storytellers and creative practitioners, and other relevant partners.
- Convening civil society: Designing, convening, and nurturing spaces and platforms – both online and in-person – for civil society and artists to amplify their voice and work, discuss, debate and make recommendations for change.
- Cross-programme collaboration: Collaborate with the wider-Foundation, particularly in harmonising our advocacy and creative work with the Foundation’s expanded programme of grants to Commonwealth civil society.
- Event management: Designing and leading impactful platforms and events where civil society can come together and influence policymakers.
- Team leadership: Managing a team of diverse, dedicated professionals, providing guidance and coaching, and fostering a collaborative work environment.
- Monitoring and evaluation: Working with the wider team to track performance against our progress markers and collect evidence so that we can tell our story of change.
- Reporting: Preparing reports for our board of governors and communicating programme progress and impact to our stakeholders.
- Representing the Foundation: Attending and participating in meetings and events nationally and internationally.
We seek an individual with strong knowledge of international development and diplomacy, extensive experience in programme leadership and event management, and a demonstrated capacity to lead a high-performing team. An understanding of the power of art and creative expression is essential, preferably with experience of how the arts can bring about social change. Excellent communication and strategic thinking skills are essential, along with a highly practical, solutions-based mindset. Appropriate tertiary qualifications or additional experience in lieu of such qualifications are required.
The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work.
We offer generous holidays (almost seven weeks a year excluding public holidays). Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme.
Foundation staff have access to our private health scheme, including dental cover.
We are based in Marlborough House, Pall Mall, central London. We are currently operating a flexible working policy which requires all staff to work from the office at least five days per fortnight including every Wednesday, and applicants must be able to affirm their capacity and willingness to work within this policy.
The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about the wellbeing of people and the planet?
Can you engage people through effective communications and events?
If so, we’d love to hear to hear from you.
We believe in people and the planet thriving together. We want to see a world where thriving is possible - because society is structured to support people's wellbeing rather than to undermine it. We're building a network of wellbeing changemakers who share our vision.
We're now recruiting for a Network Development Manager to oversee our relationships with our followers, including by rolling out a new Ambassador programme. Working from home, somewhere in the UK, flexibly for three days a week, the successful candidate will play a major role at the heart of a growing movement to embed wellbeing in our economy and our society.
They will be a good team player with experience of engaging networks of passionate people. They will have excellent spoken and written communications skills and a track record in organising exciting online and in-person events. Some fundraising experience would be an advantage, but above all, they will have a passion for wellbeing - of people and of the planet.
Note
- We are looking to ensure the diversity of the staff group reflects the diversity of people in the UK and would welcome applications from people in all social groups.
- We offer 28 days paid leave (pro rata) plus bank holidays and membership of our pension scheme.
- All appointments to the Network of Wellbeing are subject to a six-month probation period.
To connect people, support projects and inspire action for the wellbeing of people and the planet.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come and join us and be part of a mission to save lives and end economic abuse forever!
In 2024, a staggering 4.1 million UK women experienced economic abuse at the hands of their current or former partner. The rising cost of living has only exacerbated the devastated impact of this form of domestic abuse.
Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it.
Since our founding in 2017, we’ve proudly campaigned successfully for the recognition of economic abuse in UK law and influenced wide-ranging systemic change to transform responses to it. We're now entering an ambitious new phase, and we’re seeking a dynamic, strategic and values-led Head of Income as part of the Senior Leadership Teamto help drive it forward.
This is a critical time for SEA. With a bold three-year strategy now in place, we’re looking for an experienced income-generation leader to oversee and diversify our income streams — across high-net-worth giving, corporate partnerships, trusts and foundations, and earned income through consultancy and training. As a key member of the Senior Leadership Team, the Head of Income will play a vital role in shaping the future of the organisation and enabling us to scale our impact.
The Head of Income will lead a talented team, including our Senior Fundraising Manager (trusts and foundations) and Corporate Development Manager (strategic multi-stakeholder partnerships), and collaborate closely with our CEO, Trustees and earned income delivery teams (consultancy and training) whilst also being hands on in relationship development. Your approach will be collaborative, survivor-centred and driven by SEA’s values. We are particularly interested in hearing from candidates with strong experience in high-value fundraising and/or commercial income generation.
What we’re looking for in the Head of Income
- Proven success in income generation from high-net-worth individuals and/or corporate partners
- Strategic mindset with the ability to lead and grow multi-stream income
- Experience of working in a small, agile organisation and line-managing high-performing teams
- Experience of working at Senior Leadership Team level, or readiness to step into the role
- A confident communicator with strong relationship-building skills
- A commitment to SEA’s feminist ethos, values and mission
What we offer the Head of Income
- 25 days annual leave + 5 wellbeing days + bank holidays
- Home-based and flexible working options
- Reflective practice and wellbeing support
- 5% employer pension contribution
- Enhanced family leave, carers leave, sick pay
- A dynamic, purpose-led team where your impact is tangible
How to apply for the SEA Head of Income
Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will support you with your application. Please send your CV to her directly in the first instance or here to her via Charityjob. You will then also be asked to complete a short anonymised application form via the Surviving Economic Abuse website. Charlotte will guide you through that step and a link to the form will be provided.
The deadline for receipt of completed application forms is midnight on 28 July 2025.
SEA is proudly survivor-centred and committed to equity, diversity and inclusion. We particularly welcome applications from minoritised and marginalised communities, and we guarantee interviews for disabled applicants who meet the essential criteria. We also welcome job share applications as a joint application.
First nterviews will be held week beginning 4 August 2025 (held online – questions will be shared in advance).
We really look forward to hearing from you.
In the first instance, and for a full pack, please send your CV to Charlotte Wilmot at Eardley Wilmot or submit it here on CharityJob. You will then be invited to complete SEA's full application form in advance of the application deadline at midnight on Monday 28 July 2025.
SEA is proudly survivor-centred and committed to equity, diversity and inclusion. We particularly welcome application from minoritised and marginalised communities, and we guarantee interview for disabled applicants who meet the essential criteria.
We are looking for a collaborative individual with strong management skills to build relationships and deliver activities in partnership with our local communities.
The Community Engagement manager will be responsible for in building relationships with new, and existing community partners to expand our reach and increase our delivery of inclusive and engaging experiences through co-production with our local communities.
The Community Engagement Manager is also responsible for supporting the development of, and working with, our two community advisory groups – our community Youth Forum of Young Curators and our Community Cultural Champions who help to shape and co-curate our programming including exhibitions and events.
You will be someone with experience of managing community engagement activities or programmes in a museum, heritage, charity or similar organisation. You will be confident in leading on evaluating the impact of our community programming for GPM’s audiences and committed to continuously improving our offer. You will have a strong commitment to equality and diversity, with experience of developing audiences through implementing accessible and inclusive practice. You will feel comfortable working with colleagues from a range of professional backgrounds and varying levels of seniority, and similarly with the diverse cluster of communities that together are responsible for West London’s vibrant culture.
You will share our passion for co-creation and be skilled in building relationships between organisations and the communities they serve.
Please see our website for full details and how to apply. It is anticipated that interviews will take place 6th – 8th August at Gunnersbury Museum.
Hybrid and flexible working is available based on the operational needs of the Museum Service.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Local Quality Manager to join our Youth Work Innovation & Development Team.
Contract: 12 months fixed term
Hours: Full-time - 37 hours per week
Salary: £44,473 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Lead delivery of key Local Offer programmes, such as our successful Peer Review and Peer Network Programme, which are designed to support Local Authorities and organisations in meeting the needs of young people and in the case of Local Authorities meet their Statutory Duty (section 507B).
- Manage the delivery of traded services relating to Quality Standards and Organisational Development.
- Manage and regularly update both existing and new online resources related to Quality Standards, ensuring consistency and standardisation across all materials.
- Collaborate with the National Curriculum and Learning Manager to influence the youth work curriculum and share learning and insight from programmes
- Work collaboratively with the Youth Investment Fund Programme Manager to inform and develop Quality Standards.
- Work with Local Policy & Partnerships Manager and the NYA Knowledge Team to develop sector insights and to share learning and knowledge across NYA teams and the youth work sector.
- Collaborate with Local Authorities and partner organisations to promote awareness and encourage participation in NYA programmes and Quality Standards.
- Utilise NYA tools, including Customer Relationship Management (CRM) and Project Management systems, to generate timely and relevant performance and financial reports that support informed decision making and effective programme delivery. Experience of using project management platform (or similar) would be an advantage.
- Provide line-management and support to peers and officers as required.
Our ideal Local Quality Improvement Manager should have the following:
- Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
- Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
- Proven experience in assessing youth work against established standards and implementing quality assurance processes for effective management, delivery, and evaluation.
- Comprehensive knowledge and experience in embedding best practices in youth voice, participation, and leadership within services and programmes.
- Strong understanding of the current challenges facing Local Authorities and youth sector organisations, and the implications for young people’s needs and service delivery.
- Ability to analyse complex organisational and Local Authority structures, reflect critically, and articulate clear recommendations for improvement and recognition of effective practice.
- Excellent organisational and leadership skills, with experience supporting and managing peers and officers in a collaborative environment.
- Strong interpersonal skills with the ability to motivate teams and work effectively with partners and stakeholders.
- Proven experience in project management, with a proactive, self-starting approach and a strong focus on solutions and outcomes.
- Resilient, flexible, and ambitious, with the ability to manage multiple priorities, work under pressure, and maintain high standards.
- Willingness and ability to work flexible hours, including evenings and weekends as required.
- High level of accuracy and attention to detail in all aspects of work.
- Confident in using modern Customer Relationship Management (CRM) systems, project management tools, and online learning platforms. Experience of using project management platform (or similar) would be an advantage.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements.
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives.
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-222460
Job title: Service Manager - Night Shelters
Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ
Contract type: Permanent
Reporting to: Head of Operations & Service Development
Hours of work: 35 hours per week (5 days per week)
About you
As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK. This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness. We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.
What you will do as part of our team
The Service Manager is responsible for the following:
Service delivery
· Lead all aspects of the planning, preparation, and delivery of the night shelter service.
· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery.
· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience.
· Manage the rota across three night shelters to maintain adequate staffing at all times.
· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance.
· Ensure all staff are fully aware of service provisions, requirements, and expectations.
· Lead the continuous improvement of the shelter service to better meet guest needs.
· Ensure due diligence is performed, and that reporting and records are accurately maintained.
· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits.
· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff.
· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests.
· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register.
· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.
· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices.
Management
· Manage and supervise a seasonal staff team of approximately 40 individuals.
· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management.
· Lead the recruitment and training of seasonal shelter staff.
· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership.
· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies.
· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures.
· Regularly monitor the quality of support and service by conducting site visits to the night shelters.
· Organise and deliver a comprehensive training programme for shelter staff.
· Facilitate regular supervision and team meetings to promote effective teamwork and communication.
· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping.
· Provide timely support, advice, and guidance to staff as needed.
Service Development and Planning
· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan.
· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan.
Additional
· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community.
· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.
· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
Person Specification
Essential:
· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups.
· Experience in leading a service and managing frontline teams.
· Demonstrated problem-solving abilities through proactive learning.
· Understanding and appreciation of trauma-informed care.
· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles.
· Ability to work independently, with strong decision-making skills and initiative.
· Highly organised with excellent time-management abilities.
· Exceptional communication skills, adaptable to various styles and approaches.
· Strong IT proficiency, including advanced Microsoft Office skills.
· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided.
· Proactive approach in resolving challenging situations and achieving desired outcomes.
· Empathetic and professional in handling challenging circumstances.
· Ability to implement and adhere to health and safety, HR, and operational policies.
· Strong commitment to equal opportunities and diversity.
Desirable:
· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications.
· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely).
· A lived experience of homelessness.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.