Policy development jobs

We are looking for an awesome conference producer to grow our in person events offering for our community of Pupil Premium Leads across the 1,700 secondary schools in our network

Your role will be to produce face to face conferences that provide them honest, open and trusting spaces to share how they really achieve their results in practice.

Why?

So Pupil Premium Leads and Champions can learn what’s working (and what isn’t), so they can deliver the best education possible to all of their students, regardless of their background

What's the role?

Your job will be to produce in person conferences, with a difference, for Pupil Premium Leads in 

Events where practitioners don’t just share what’s worked but also what hasn’t. Openly and transparently.

The aim is to curate powerful and practical warts and all stories, which attendees can ask questions about and dig deep into each other's work.

• What we avoid
  • Glossy key notes delivered by non serving leaders telling serving leaders what to do
  • Only sharing their successes
  • Surface level panels that don’t say anything of substance about how leaders do what they do
  • Lots of passive sitting and listening in big audiences
  • Not developing deep and lasting relationships between attendees
  • Where the events are geared entirely towards promoting products and services more than the amazing PPM leaders and their practice
• What we deliver
• Dedicated to giving serving Pupil Premium Leaders - from diverse backgrounds - to the platform to share their work
• Sharing openly, honestly and transparently the challenges as well as the wins
• Small group discussions about very specific topics where attendees can go deep
• Workshop formats allowing speakers and attendees to learn from each other via intimate conversations
• Where we do everything we can to help attendees get to know each other, stay in touch and work together long term.

On the speaker/content side, you’ll:

• research what’s important to Pupil Premium Leaders

• find serving Pupil Premium Leaders who have expertise in those areas

• Invite and book them to be speakers and

• support them to be their best on the day.

On the attendee/learning/ side, you’ll:

• communicate the offering

• design sign up and onboarding processes

• promote the event across our social media and email channels and

• ensure delegates have everything they need to get the best out of the event.

On both sides you’ll:

• lead the follow up and evaluation of the events.

On the partnerships side you’ll:

• generate leads from potential partners and sponsor

• contact them with information about sponsorship packages

• manage the relationships with partners

• Events where sponsors provide thought leadership not sales pitches​

�� How you’ll be driving our mission forward

Researching topics that matter to Pupil Premium Leaders right now

• Emailing/messaging them to ask what they’ve had success with and need help with

• Creating a database of strengths and needs across the community

• Reading education press, policy and practitioner led blogs.

• Engaging with conversations on social media

Finding, inviting and booking speakers

• Using national datasets to find schools and Pupil Premium Leaders who are succeeding against the odds

• Digging into PPM practice and Pupil Premium Leaders’ blogs/posts to build a list of possible speakers

• Crafting emails that invite Pupil Premium Leaders you may have never met to speak at the conference

• Following up and leading Pupil Premium Leaders through the speaker onboarding journey

Supporting speakers to be their best

• Designing editorial guidelines and communicating them with speakers

• Supporting them to find a focus for their sessions and feeding back on the content

• Gathering pre-event information such as speaker details, access need, session titles/objectives and resources etc

• Automating workflows and emails using Zapier and Airtable

• Sharing all pre-event information they need in good time

Designing attendee sign up and welcoming processes

• Designing and building pre-event registration processes and forms

• Gathering pre-event information from attendees eg attendee details, access/dietary needs and 

• Automating workflows and emails using Zapier and Airtable

• Sharing all pre-event information so they can get the most out of the conferences

Promoting the event across our channels

• Working with a designer to commission graphics

• Writing social media posts on LinkedIn and Twitter

• Working with the Pupil Premium Leaders who are speaking to write sharable, top of funnel social media posts that inspire, entertain and inform Pupil Premium Leaders

• Designing, writing building email workflows and drip campaigns in our CRM (Hubspot)

Ensuring delegates have everything they need to get the most out of the conferences

• Tracking and auditing that all delegates have shared required pre-event information

• Writing succinct emails which delivered at the right time in a way that respects their workload and capacity

Evaluating the success of the conferences.

• Designing and building post event evaluation forms

• Seek, gather and analyse customer feedback and user data to ensure member success.

• Tracking and auditing evaluation completion

• Following up with both speakers and delegates to maximise

Who are you?

• A values driven educationalist
• Technophilic project manager who has a spreadsheet for everything
• Curious and empathic relationship builder
• Entrepreneurial, innovative and flexible
• Analytical but also a content-minded story finder and teller
• Feedback embracing learner in the pursuit of mastery of your craft

What experience and track record do you have?

It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.

• Education and/or teaching: Knowing how the MAT and schools system works is a must. Knowing who does what PPM role in schools will help bring the right people in the right conversations and the right time. Knowing and understanding the kinds of problems and types of conversations school leaders and teachers is also essential for this role

• Conference production: researching topics, inviting and booking speakers, crafting promotional materials, shouting loudly and proudly about the events and filling up spaces.

• Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time. Managing multiple audiences who are likely to be at different stages of their engagement cycle.

• Customer Relationship Management: designing, building and automating CRMs including sales pipeline design and management eg Hubspot and Airtable

• Copywriting (and digital marketing and email workflow design): designing and writing posts and emails that convert - whether than be speaker invitations, promotional posts or conference onboarding emails.

• Digital marketing integration and automation: integrating and automating digital marketing platforms like eg MailChmip, Hubspot, Airtable and Zapier. Automating drip campaigns and email workflows.

What are the benefits?

• Exposure to the most inspirational and impactful PPM Leaders in the country 

• Opportunity to work within an early-stage, mission-driven organisation and shape its direction

• Flexible working culture/flexible working hours

• Pro rata £28,000-£33,000 dependent on experience

• Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 3 days a week for 16 weeks a year: October-February. Possibility to expand conference work to new audiences if successful.

• Free annual membership to all of our premium spaces across the community worth up to £1,197+VAT.

• Dramatically grow your network of school leaders

Timeline:

• Applications open: 27th August 2025

• Deadline for applications: midnight Sunday 14th September

• First interviews: Starting week of 22nd September,

• Second interview: Starting week beginning 29th September,

• Notification of decision: by 3rd October,

• Start date: week beginning 6th October

We expect this to be a popular role. We will be inviting people to interview on a rolling basis. We advise submitting an application early.

How do you apply?

To apply for the role please send complete this application form no later than Sunday 7th September at midnight:

For the application form you’ll need:

1. CV - max 2 sides

2. Covering letter - outlining

   1. why you want to apply

   2. how your values, knowledge, skills and experience make you the best person for the role.

   3. a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.

3. Contact details of references

For an informal and confidential discussion about the role prior to application, please download the attached job ad pdf.

We’re looking for two proactive individuals who are passionate about volunteering to join our team.

Our Volunteer Coordinators are responsible for co-ordinating volunteer recruitments, providing volunteer management advice and guidance to staff who work with volunteers, and establishing positive relationships with volunteers to ensure they have a fulfilling volunteer experience at Battersea.
As well as administration and support, this role also has the opportunity to work on projects to improve our volunteer programme at Battersea.

• One Volunteer Coordinator role will work directly with cattery volunteers at Battersea London.
• The other Volunteer Coordinator role will work directly with kennel volunteers in Battersea London.

We work on a hybrid working rota of 3 days in the office, and 2 days from home per week. There may be the need to work on a weekend day on occasion.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate an onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. As our Volunteer Coordinators support our onsite volunteers, the expectation in this role is to spend 3 days of every week onsite.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 14th September 2025
Interview date(s): 22nd/23rd September 2025

For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Why you should join Ella’s…

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

Job description and person specification

This is an exciting and varied role that encompasses all aspects of our fundraising activity and will support the development of relationships with our individual donors, Trusts and Foundations, Corporate Partners, and Community/Faith Groups. Our ideal candidate will have experience of working in a charity or other related organisation, in a fundraising and / or marketing team, and will bring relevant, transferable experience to apply to this role. You will work closely with the fundraising team to research, steward, and help secure funding and on your own initiative. Your work will play a key role in enabling our mission to help unlock lasting freedom among women who have survived trafficking, exploitation and other forms of violence.

Key Responsibilities

• Support the development of our individual giving programme including the planning and delivery of fundraising appeals and campaigns.
• Ensure donations are promptly acknowledged and recorded on our fundraising database, Donorfy.
• Lead the development of our use of Donorfy to record and report on our fundraising data, and manage donor relationships.
• Support the planning and delivery of key fundraising events including our annual Gala fundraising event.
• Conduct periodic and ad hoc prospect research on previous and prospective funders and identify new funding opportunities under the supervision of the Trusts and Foundations Grants lead.
• Support the Trusts and Foundations Grants lead to maintain a calendar of deadlines and reporting requirements
• Coordinate periodic mail outs to Trusts and Foundations in the small/general category.
• Support the cultivation and stewardship of corporate supporters under the direction of the Head of Fundraising.
• Assist with developing corporate partnership proposals, and other communications including periodic newsletters and social
• Help coordinate volunteer opportunities for our corporate partners
• Provide general admin support for corporate partners and corporate enquiries.
• Build relationships with local community and faith-based groups, providing support and materials for community-led fundraising activities.
• Represent the organisation at relevant events or meetings, when appropriate
• Contribute to team planning, reporting, and income forecasting
• Note take at team meetings and chase actions.

Benefits 

• Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures. 
• We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team. 
• 28 days holiday, plus bank holidays. 

It is intended that interviews will be held remotely during September. Candidates will be invited to interview by email.
If you have queries about any aspect of this role or the appointment process, need additional information or wish to have an informal and confidential discussion then please email us. Please also note that appointment to this role will be subject to a DBS check. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.

More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.

Here is a summary of our main activities: 

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation. 

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks. Having a criminal record will not automatically exclude applicants.

Battersea has recently approved a new 5-year organisational strategy to deliver an even greater impact for dogs and cats through our Prevent, Support and Care activity. This, alongside Battersea’s significant growth in recent years, means that we now require greater coordination and structure to support how we prioritise and manage key organisational activity and manage our resources effectively.

To support the delivery of the new strategy and its respective programme of works, we are now seeking a new role of Head of Project and Strategic Planning to play a central role in shaping how we deliver our priorities across the organisation, supporting the leadership team, directors and strategic project leads in the delivery of our objectives, and ensuring there is effective management and oversight of projects and programmes which facilitates sound decision making and governance principles.

To support a significant CRM implementation programme, the programme has incorporated some formal governance structures and processes to support effective change management and decision making. We are now looking to embed and expand on those and ensure we have fit for purpose mechanisms for overseeing all key activity across the charity.

This role will therefore be responsible for developing, embedding, and leading a fit for purpose and effective Project Management Office (PMO), shaping delivery practices, building project management capability, and improve organisational alignment and performance in a way that supports dynamic cross-organisational decision making and innovation. As this is a new position, and will result in changes to our ways of working, the Head of Project and Strategic Planning will also be required to play a leading role in supporting and enabling organisational change, ensuring there is a clear understanding of change impacts associated with projects and programmes, strong stakeholder engagement and influencing skills are applied, and clear transparent communication of the roadmap, including risks and benefits, is shared to bring people on the journey and enable us to embed best practice methodology.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 28th September 2025
Interview date(s): 9th/10th October 2025

For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for Advocates to join our team in Inverness and the Highlands region. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering Inverness and the Highlands region.  Your role will require you to travel to locations such as clients’ homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; Midnight  on 12 September, 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit our website

We look forward to hearing from you.

We are looking for someone to lead our home energy retrofit services, instilling a culture of high performance and outstanding results. You will have retrofit experience which will help to build our paid-for whole-house retrofit services, secure funding through publicly funded programmes and identify wider funding opportunities. Working with the Director of Household Energy Services (HES) and as a member of the HES Leadership Team, you will deliver a clear vision and strategic direction for the retrofit team. You will also participate as a member of the wider Senior Management Team (SMT).

Pay and conditions

• The role is full-time (37.5 hours per week) however, we are prepared to be flexible and will accept offers from those who would prefer part time work of 30 hours.
• The salary will be £48,726 to £58,365.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Oversee key aspects of retrofit delivery in the HES portfolio, including resource utilisation and workload planning, project monitoring and evaluation.
• Ensure retrofit staff in the HES team remain utilised by other departments and are sufficiently supported to deliver their work and reach their potential.
• Ensure that organisational planning systems are up to date and provide an accurate report to the Director of HES and the SMT.
• To work with retrofit project managers to help maintain effective financial controls of our retrofit projects, and provide the Directors of HES and Development with up-to-date projections of spend and expenditure.
• To take responsibility for the quality of outputs of the HES team’s retrofit work, including timely reporting to project partners and funders.
• To oversee line management and professional development of all retrofit staff.
• To work with the Director of HES to identify and create new opportunities for CSE to deliver our strategic objectives in relation to retrofit.
• To provide strategic direction to all large retrofit projects and contribute to the delivery of specific projects as relevant, and to enable the provision of retrofit expertise to other projects across CSE..
• To provide input to the organisation’s business plan with respect to retrofit opportunities and services for the year ahead, forecasting staffing needs and helping to establish the 3-year budget for the team.
• To share with other Heads of Team collective responsibility for the day-to-day operation of the organisation, representing the HES team’s retrofit work as a member of the SMT.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Minimum Maths/English GCSE or equivalent.
• Knowledge of a range of energy efficiency and low carbon technologies.
• Knowledge of the policy framework and funding landscape for retrofit programmes
• Extensive experience of delivering retrofit project services or programmes.
• Experience of working with installers of energy efficiency measures and low carbon technologies.
• Experience of developing new projects and services that offer energy efficiency measures and low carbon technologies to householders or businesses.
• Line management experience.
• Excellent reporting and analytical skills.
• Excellent written and verbal communication skills, experience of writing effective technical or non-technical summaries of complex issues.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our CSE website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent via the email address in the 'Information for Applicants'. 

The closing date for applications is 5pm on Friday 12 September 2025.

If you have not heard from us by Monday 15 September, please assume that your application has been unsuccessful.

Interviews will take place in-person at our offices in Bristol on Wednesday 17 September 2025, though subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Main purpose of post
To provide high-level, confidential administrative and strategic support to the
CEO and Deputy CEO, enabling them to focus on leadership priorities by
managing their schedule, communications, and key relationships—while also
supporting governance functions and ensuring smooth coordination with the
Board of Trustees and senior leadership team.
Co-ordinate and service all Board of Trustee meetings and committees to ensure
the charity is effectively governed. You will provide support to the Trustees as
required.

Support the Senior Leadership Team by co-ordinating and servicing meetings,
creating and monitoring action logs and administering the Risk Register.

Key Responsibilities

Executive Support:
 Provide proactive administrative and strategic support to the CEO and
Deputy CEO, including diary management, meeting coordination, and
handling correspondence.
 Manage and prioritise emails, draft communications, and assist in the
preparation of reports, presentations, and briefing documents.
 Coordinate travel, event attendance, and speaking engagements for the
CEO and Deputy CEO.

Board & Governance Support:
 Act as the key administrative support for the Board of Trustees and
Board committees, including scheduling meetings, preparing and
distributing papers, taking accurate minutes, and tracking actions.
 Maintain governance calendars, ensuring alignment with charity
reporting requirements and deadlines.
 Support the CEO and Head of Governance & Operations in ensuring
compliance with regulatory and governance obligations (e.g., Charity
Commission, Companies House).
 Facilitate effective communication between the CEO and Trustees, and
support Board induction, development and off boarding processes.
 Maintain accurate records and filing systems for confidential and
governance documentation.

Stakeholder Engagement:
 Liaise with internal and external stakeholders on behalf of the CEO in a
professional and timely manner.
 Support the planning and execution of high-profile meetings and events
involving funders, partners, and supporters.

Office and Project Support:
 Assist in the delivery and tracking of cross-organisational projects led by
the CEO.
 Coordinate Leadership meetings including preparing agendas, papers
and monitoring progress against the annual plan
 Coordinate the reporting from strategic working groups to monitor
progresses against objectives
 Coordinate and prepare assurance documents including the Risk
Register, CEO report and regulatory or compliance documents, as
required
 Provide occasional support to the senior management team, as required
 Undertake any other duties as the organisation may reasonably require.
 Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team
 Able to work flexibly, including working occasional evenings.

Who you are
We are looking for a highly capable and discreet Executive Assistant to support the
CEO and Deputy CEO and who will play a key role in ensuring the smooth operation
of the charity’s governance framework. The successful candidate will provide
executive-level administrative support, coordinate the Board and Committee cycles,
and act as a central communication point between the CEO, Board members, senior
leadership team, and external stakeholders. This is an exciting and pivotal role at the
heart of a purpose-driven organisation making a real difference to the lives of
thousands of local people.
About you:
 You will be professional and discreet and feel comfortable being part of a fastpaced
charity team
 You will have excellent communication skills (both written and oral)
 Able to manage your own workload and priorities to agreed deadlines
 You will enjoy managing relationships, working in a professional manner at all
times
 Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives
and values, and to always work in the best interests of the charity.
 Support and encourage harmonious internal and external working
relationships
 Make a positive contribution in delivering the charity’s strategy and raising the
profile of Weston Park Cancer Charity

How to apply
Closing date: Sunday 14th September @11.59pm
Interview date: Monday 29th September
Application format: Please send a CV and covering note demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering note will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than one
page.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process, so please do not forward any documents in
PDF format.

Grade: 0 - Director

Salary: £87,720

Position type: Permanent, Full time 37.5 hours a week. Flexible hours considered.

Responsible to: CEO

Direct reports: Deputy Director of Fundraising and Communications, Head of Global Brand and Content, Head of Global Comms and Digital, Head of Fundraising Operations, Head of Philanthropy and Partnerships

Location: ShelterBox HQ, Truro, Cornwall (hybrid working, mix of office and home) or Remote (UK only)

ROLE PURPOSE:

The Director of Fundraising and Communications is a member of the Executive Team. This is ShelterBox's most senior management team, with overall responsibility for leading, planning and managing the work and development of ShelterBox.

You will be responsible for the delivery of our current 5 year organisational strategy 2022-27 as well as the implementation of the departmental Fundraising and Communications strategy, driving continued ambitious growth in our reach, engagement and fundraising. You will also play a leading role in driving the development of the next 5-year strategy for 2027 onwards.

You will work with the wider organisation and stakeholders to represent Fundraising and Communications and ensure the team are supported and able to thrive.

This is a role for a dynamic senior fundraising and communications specialist, who will bring significant experience within the sector. Working collaboratively across the organisation, you will develop and implement a strategy that builds foundations for growth and drives a bold and confident ShelterBox of the future. You will take full accountability for the successful delivery of income forecasts and expenditure budgets. You will work with the team to deliver best in class communications across our channels, reach new audiences and grow unrestricted income through digital and offline acquisition, oversee the strategic growth of our philanthropy and partnerships programme, support our strategic partnership with Rotary, and ensure that the ShelterBox brand is optimised to ensure we stand out in a crowded market.

You will also be responsible for understanding the needs and ambitions of the ShelterBox network of affiliates (in Europe, North America and Australasia), seeking to understand the strategies and tactics that will drive global income growth. You will recommend where investments by ShelterBox Trust can support global fundraising into the future.

You will be a proven, highly effective communicator with an empowering management style and the ability to quickly build relationships. A personal desire to invest in your teams with limited resources is essential. Creativity, commitment and best practice implementation are key.

WHO ARE WE LOOKING FOR?

We are seeking a highly experienced fundraising and communications expert, who has a passion for storytelling and building impactful relationships. You must be able to hit the ground running, have a strong record of developing and leading successful teams by building highly effective relationships. This role is all about inspiring leadership, strategic innovation, and maximising every opportunity to grow our vital work.

Experience and understanding of the humanitarian sector is desirable, as is an understanding of current fundraising opportunities and challenges, ethical storytelling and communication trends. This includes an understanding of the competitive fundraising environment in the sector, following announcements by some government donors. The need for emergency shelter around the world is vast and growing daily. This role must understand and drive ambitious and effective ways to communicate our specialist focus on shelter and the tangibility of our offer to current and future supporters.

The role will support the Fundraising and Communications department to deliver 2025/2026 plans, as well as implement the longer-term fundraising and communications strategy, seizing all opportunities in an ever-changing landscape.

As well as leading the UK team, working with colleagues from different countries to grow international fundraising, requires excellent communication skills and a commitment to a long-term diplomatic approach.

The ideal candidate will have a passion for the wider cultural context that affects our supporter's lives and behaviours. You will be results oriented and be confident using data and insight to inform decision making and drive our fundraising to the next level. Driven by a desire to connect in a meaningful way with audiences old and new, you will continuously seek new ways to ensure supporters are at the heart of everything we do.

This is an exciting opportunity for someone to lead a passionate and high-performing team, drive longer-term strategy and ensure the development of ShelterBox's strategic planning at a time of considerable change across the sector

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

As part of the Executive Team:

• Support the development, implementation, and evaluation of ShelterBox's Strategy 2022-27 as well as play a leading role in developing the next organisational 5 year strategy.
• Support the development and implementation of ShelterBox's vision, mission and values, including through demonstrable leadership and communication skills.
• Direct all fundraising and communication activities to achieve strategic goals, in line with our vision, mission and values.
• Work closely with the ShelterBox Board of Trustees, reporting on progress against strategy.
• Deputise for the CEO as required.
• Regular travel to our Headquarters in Truro will be required. Occasional travel to London, affiliate offices internationally, and other locations.

As Director of Fundraising & Communications:

• Provide inspiring leadership and direction for the Fundraising & Communications department's multi-disciplinary team, ensuring ongoing development and implementation of our strategy to see continued ambitious growth in our income and profile.
• Drive and mentor a high-performing team, fostering a culture of collaboration, setting clear expectations, providing ongoing support and ensuring that teams are aligned with the strategy and our vision, mission and values.
• Ensure we grow the profile and influence of ShelterBox through the delivery of compelling fundraising and communications strategies to increase our supporter base and income.
• Line manage the FundComms SLT: Deputy Director of Fundraising and Communications, Head of Global Comms and Digital, Head of Global Brand and Content, Head of Fundraising Operations, Head of Philanthropy and Partnerships.
• Embed a culture of data and insight driven decision making, innovation and collaboration.
• Build strategic relationships with internal stakeholders to support collaboration, integrated planning and effective delivery of fundraising and communications activities.
• Be accountable for budgets and the best use of financial resources within the department, ensuring all budget and procurement processes are effectively implemented.
• Drive performance against targets within the department, identify and mitigate risk and develop contingency plans.
• Ensure our global brand aligns with the organisational strategy and audience insight, and that there is consistent application across the international team.
• Ensure our reputation is enhanced and protected - our teams produce high-quality, accurate materials, our processes are safe and robust, our supporters feel valued, and we are upholding our organisational values.
• Represent and act as an ambassador for ShelterBox externally, including with strategic partners like Rotary, and our community of incredible supporters. This includes taking part in media interviews to promote our work to a wide audience.
• Work closely across the department and affiliate teams to deepen understanding of our audiences, using data and sector insights to better target and grow these audience groups and increase lifetime value.
• Keep up to date with sector trends and developments, and particularly work with the CEO office to build networking and profile-building opportunities.

As a senior team leader and people manager at ShelterBox

• Actively demonstrate the importance of staff development in line with ShelterBox's policies and procedures, for example by undertaking regular 1:1 meetings with direct reports and investing in performance management.
• Model ShelterBox's values through behaviours and leadership and build on what is a great senior leadership team in the Fundraising and Communications Department
• Champion equality, diversity and inclusion within the organisation.
• As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

We’re looking for a creative and results driven fundraiser to lead the growth of our individual donor and supporter base while delivering outstanding supporter experiences. You’ll play a central role in our fundraising efforts: leading multi-channel campaigns, strengthening donor relationships, and shaping the future of our Individual Giving strategy. 

This is an exciting opportunity to take ownership of a key fundraising programme with scope to innovate and grow. If you have proven experience running successful donor acquisition campaigns, strong project management and analytical skills, and a passion for breast cancer prevention, we’d love to hear from you! 

Why join us? 

• To be part of a fantastic supportive team. 

• Work for an organisation that values a positive and inclusive culture. 

• Fully remote working. 

• Competitive salary of £31,171 – £37,340 PA (depending on experience) 

• 29.5 Days Annual Leave Plus Bank Holidays. 

• Option for full time colleagues to compress hours and work a 9 day fortnight. 

• Healthcare cover and employee assistance programme. 

• Enhanced Sickness, Maternity and Paternity pay. 

• Great supportive culture with generous professional training and development programmes. 

• For full details see our recruitment pack 

Grade: 0 - Director

Salary: £87,720

Position type: Permanent, Full time 37.5 hours a week. Flexible hours considered.

Responsible to: CEO

Direct reports: Deputy Director of Fundraising and Communications, Head of Global Brand and Content, Head of Global Comms and Digital, Head of Fundraising Operations, Head of Philanthropy and Partnerships

Location: ShelterBox HQ, Truro, Cornwall (hybrid working, mix of office and home) or Remote (UK only)

ROLE PURPOSE:

The Director of Fundraising and Communications is a member of the Executive Team. This is ShelterBox's most senior management team, with overall responsibility for leading, planning and managing the work and development of ShelterBox.

You will be responsible for the delivery of our current 5 year organisational strategy 2022-27 as well as the implementation of the departmental Fundraising and Communications strategy, driving continued ambitious growth in our reach, engagement and fundraising. You will also play a leading role in driving the development of the next 5-year strategy for 2027 onwards.

You will work with the wider organisation and stakeholders to represent Fundraising and Communications and ensure the team are supported and able to thrive.

This is a role for a dynamic senior fundraising and communications specialist, who will bring significant experience within the sector. Working collaboratively across the organisation, you will develop and implement a strategy that builds foundations for growth and drives a bold and confident ShelterBox of the future. You will take full accountability for the successful delivery of income forecasts and expenditure budgets. You will work with the team to deliver best in class communications across our channels, reach new audiences and grow unrestricted income through digital and offline acquisition, oversee the strategic growth of our philanthropy and partnerships programme, support our strategic partnership with Rotary, and ensure that the ShelterBox brand is optimised to ensure we stand out in a crowded market.

You will also be responsible for understanding the needs and ambitions of the ShelterBox network of affiliates (in Europe, North America and Australasia), seeking to understand the strategies and tactics that will drive global income growth. You will recommend where investments by ShelterBox Trust can support global fundraising into the future.

You will be a proven, highly effective communicator with an empowering management style and the ability to quickly build relationships. A personal desire to invest in your teams with limited resources is essential. Creativity, commitment and best practice implementation are key.

WHO ARE WE LOOKING FOR?

We are seeking a highly experienced fundraising and communications expert, who has a passion for storytelling and building impactful relationships. You must be able to hit the ground running, have a strong record of developing and leading successful teams by building highly effective relationships. This role is all about inspiring leadership, strategic innovation, and maximising every opportunity to grow our vital work.

Experience and understanding of the humanitarian sector is desirable, as is an understanding of current fundraising opportunities and challenges, ethical storytelling and communication trends. This includes an understanding of the competitive fundraising environment in the sector, following announcements by some government donors. The need for emergency shelter around the world is vast and growing daily. This role must understand and drive ambitious and effective ways to communicate our specialist focus on shelter and the tangibility of our offer to current and future supporters.

The role will support the Fundraising and Communications department to deliver 2025/2026 plans, as well as implement the longer-term fundraising and communications strategy, seizing all opportunities in an ever-changing landscape.

As well as leading the UK team, working with colleagues from different countries to grow international fundraising, requires excellent communication skills and a commitment to a long-term diplomatic approach.

The ideal candidate will have a passion for the wider cultural context that affects our supporter's lives and behaviours. You will be results oriented and be confident using data and insight to inform decision making and drive our fundraising to the next level. Driven by a desire to connect in a meaningful way with audiences old and new, you will continuously seek new ways to ensure supporters are at the heart of everything we do.

This is an exciting opportunity for someone to lead a passionate and high-performing team, drive longer-term strategy and ensure the development of ShelterBox's strategic planning at a time of considerable change across the sector

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

As part of the Executive Team:

• Support the development, implementation, and evaluation of ShelterBox's Strategy 2022-27 as well as play a leading role in developing the next organisational 5 year strategy.
• Support the development and implementation of ShelterBox's vision, mission and values, including through demonstrable leadership and communication skills.
• Direct all fundraising and communication activities to achieve strategic goals, in line with our vision, mission and values.
• Work closely with the ShelterBox Board of Trustees, reporting on progress against strategy.
• Deputise for the CEO as required.
• Regular travel to our Headquarters in Truro will be required. Occasional travel to London, affiliate offices internationally, and other locations.

As Director of Fundraising & Communications:

• Provide inspiring leadership and direction for the Fundraising & Communications department's multi-disciplinary team, ensuring ongoing development and implementation of our strategy to see continued ambitious growth in our income and profile.
• Drive and mentor a high-performing team, fostering a culture of collaboration, setting clear expectations, providing ongoing support and ensuring that teams are aligned with the strategy and our vision, mission and values.
• Ensure we grow the profile and influence of ShelterBox through the delivery of compelling fundraising and communications strategies to increase our supporter base and income.
• Line manage the FundComms SLT: Deputy Director of Fundraising and Communications, Head of Global Comms and Digital, Head of Global Brand and Content, Head of Fundraising Operations, Head of Philanthropy and Partnerships.
• Embed a culture of data and insight driven decision making, innovation and collaboration.
• Build strategic relationships with internal stakeholders to support collaboration, integrated planning and effective delivery of fundraising and communications activities.
• Be accountable for budgets and the best use of financial resources within the department, ensuring all budget and procurement processes are effectively implemented.
• Drive performance against targets within the department, identify and mitigate risk and develop contingency plans.
• Ensure our global brand aligns with the organisational strategy and audience insight, and that there is consistent application across the international team.
• Ensure our reputation is enhanced and protected - our teams produce high-quality, accurate materials, our processes are safe and robust, our supporters feel valued, and we are upholding our organisational values.
• Represent and act as an ambassador for ShelterBox externally, including with strategic partners like Rotary, and our community of incredible supporters. This includes taking part in media interviews to promote our work to a wide audience.
• Work closely across the department and affiliate teams to deepen understanding of our audiences, using data and sector insights to better target and grow these audience groups and increase lifetime value.
• Keep up to date with sector trends and developments, and particularly work with the CEO office to build networking and profile-building opportunities.

As a senior team leader and people manager at ShelterBox

• Actively demonstrate the importance of staff development in line with ShelterBox's policies and procedures, for example by undertaking regular 1:1 meetings with direct reports and investing in performance management.
• Model ShelterBox's values through behaviours and leadership and build on what is a great senior leadership team in the Fundraising and Communications Department
• Champion equality, diversity and inclusion within the organisation.
• As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

Job Title: People & Culture Administrator
 

Salary: £27,500 – £29,187 per annum
 

Contract: Full-time, Permanent
 

Location: East Croydon (3 days per week in the office)
 

About the Role
 

Rape Crisis South London is seeking an experienced, passionate, and professional People & Culture Administrator to join our team.
 

You will play a vital role in supporting our HR function by managing recruitment, onboarding, payroll administration, and compliance, ensuring that all People & Culture processes run smoothly and effectively.
 

Reporting to the People & Culture Manager, you will be a key member of the People team, working closely with our frontline services to ensure they have the support and working environment they need to deliver services to survivors.
 

We are looking for someone with a strong track record in HR processes, excellent organisational skills, and a commitment to fostering a supportive, inclusive workplace.
 

Key Information
 

This post is open to female applicants only, as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
 

To apply, please upload an up-to-date CV and a cover letter (maximum 1,500 words) outlining how you meet the essential and desirable qualifications, skills, and experience.
 

Interviews will be held on a rolling basis.

 

with the subject line “HR Administrator”.
 

Equality & Diversity
 

RCSL is an equal opportunities employer. We particularly welcome applications from women underrepresented in management and leadership roles within the violence against women and girls movement.
 

Please note: All positions are UK-based and require the right to work in the UK.
 

If we receive a sufficient number of suitable applications, we reserve the right to close the position before the advertised closing date.

We are seeking a compassionate and organised individual to join our team as a Triage and Advice Officer. In this frontline office-based role, you will be the first point of contact for clients seeking support from our charity. You’ll be responsible for gathering essential personal and case information, assessing their needs, and either referring them to our service teams or signposting them to external organisations better suited to assist.

The successful candidate will be:

• Organised and able to manage a varied workload
• Compassionate, patient and empathetic in their approach to client interactions.
• Be confident using the telephone and proficient in computer systems and digital tools  

 To apply please download the recruitment pack and forms from our website . Closing date is midnight on 15 Sept 2025.

 We value diversity and warmly encourage applications from disabled and LGBTQIA+people, candidates who share     lived experiences with our service users, and people from Black, Asian and global majority communities.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester , West Midlands, Merseyside, and London.

Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London, where they are identified outside of their home police force area, in connection with county lines.

Job Description

The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support and Rescue Service.

*This role requires access to a car, and a full current driving licence.

About You

Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
Honest and reliable, with a creative and flexible approach to all aspects of work.
Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
Experience of using recording and data collation systems.

Main Duties and Accountabilities

Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.

click here for the full Job description

Qualifications

Good ICT skills, with experience of using data recording and data collation systems.
Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting.
Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
Knowledge of issues around risk and vulnerability amongst young people.
Desirable: Relevant qualification in a relevant discipline e.g., youth, community, health and social care, management.

Additional information

Salary: £27,000 - £29000 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working arrangements available where service delivery allows

*Rescue Service requires designated staff to be on-call until 10pm (on a rota system).
*This role requires access to a car, and a full manual driving licence.
*This post will involve travel across the regional area, and occasional evening and weekend working.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

If you are applying for this role and are care experienced/care leaver, Catch22 offers a mentor to assist with the application process.  Please follow the application link if you would like to find out more about this support.  This information will not be passed to the team recruiting for this position. For more information about the Propel Programme and a guide for candidates who wish to join the programme, please see here. You can also watch an animation on the programme here. 

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Based within the residential service in West Ealing. Unfortunately this service does not have step free access.

Salary: £30,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota working 09:00 - 17:00, you may also be required to work weekends, evenings, and bank holidays. You will also take part in our out of hours on call rota for managers.

About the role

This is a great opportunity for a Deputy Service Manager to join our team based in Ealing. You will support the Service Manager in leading a service which provides a recovery focused service to adults with long term mental health challenges. You will support the team to deliver person centred support to improve the lives of our residents, for them to gain greater independence to move onto lower support accommodation. You will do this through providing direct leadership and line management to the team so they feel empowered to perform within their roles. 

You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. Some of what the role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About you

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around mental health and can support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

You will have some knowledge and background in mental health, understanding the different complexities which can arise, and able to support others to support the residents to achieve their goals. You will be adaptable and flexible in your approach, and respect equity, diversity, and inclusion, able to create a compassionate, supportive and empowering environment within the service and in communication with others externally and throughout the organisation. 

• Direct experience working in a Health and Social care environment or similar, ideally within mental health
• Understanding of the needs that people who suffer with their mental health have
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• IT proficiency, with the ability to navigate and learn new case management systems and other types of software
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• Passion for what we do as an organisation and alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Budget Management Experience and/or willingness to learn financial management

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

 We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Deputy Manager | West London | Ealing | Wembley  | Harrow | Mental Health | Social Interest Group | Support | Recovery | Night | Day | Shifts |