These are innovative new roles to develop ‘social prescribing’ in the local NHS. Based in the East Central Primary Care Network (PCN) you will work in different GP practices in that Network to deliver their specific priorities.  You will join a team of six Link Workers working in Haringey PCNs and be part of a wider community based Borough team which offers information, signposting and short term support across the eight localities in Haringey.

Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.

Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

For details of how to apply please download the Applicant Pack and Monitoring Form.

THE BRENT CENTRE FOR YOUNG PEOPLE:

The Brent Centre for Young People (BCYP) exists to improve young people’s lives so they can manage their challenges now and become happy and healthy adults. Our trained therapists are specialists in the provision of effective mental health treatment of young people who need it most.

Currently, the BCYP is the leading mental health charity for young people in North West London, supporting over 700 young people a year with a wide range of issues. We offer specialised treatment in the areas of suicide prevention, tackling self-harm, eating disorders, exam anxiety and more.

Set up over 50 years ago with focus on preventing suicide amongst adolescents, and working in the heart of the community, we expanded into schools in the 1990s, and work closely with the NHS and CAMHS. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Psychotherapy.

Last year the Centre initiated an exciting process to prepare the next stages of growth. We are now searching for an outstanding Communications and Media Officer to develop the communications function, working together with the new management team. You will work with programme leads and teams to establish our voice amongst different partners, and support the Centre build its reputation.

Contract: Permanent, Full time.

Part time (4 days a week will be considered for the right candidate)

Location: Brondesbury Park, London NW6

Salary: £28,000-30,000 (dependant on experience)

Reporting to: Head of Development and Communications

Overall role

The ideal candidate will have an excellent track record of communication’s skills (strategy development, writing and storytelling skills), media relations and experience supporting the Leadership team and Board of Trustees. We are essentially seeking someone who has a flair for pursuing potential opportunities and who has a proactive and solutions focussed approach.

1. Content and materials development ​- produce high-quality, engaging materials, resources and content that is in line with agreed branding and messaging; and effectively support the organisation’s communications strategy and activities (including content for website, press and social media)
2. Events​ - plan, manage and deliver the communications activities around key events and global moments (for example World Mental Health Day, Marathon events, local community events).
3. Stakeholder and partner relationships​ - manage relevant internal and external relationships with key partners
4. Support the Head of Communications to build the Centre’s reputation with different stakeholders by creating targeted communication elements that speak to their values and ensure the BCYP is a relevant partner in the national and international debate about young people’s mental health.
5. Develop a storytelling strategy to help our team engage with different audiences – funders, partner organizations and our community.

About you

The candidate should possess at least a bachelor’s degree and a minimum of 3 years’ experience of working in Communications at a respected social impact, government or international development organisation.

You are a creative and determined individual who can effectively utilise your genuine interest and demonstrable experience in communications. You are able to communicate effectively to a range of audiences in a variety of media. You are passionate about mental health in young people in the UK and would like to make a contribution to sharing knowledge about effective long-term treatment.

Deadline for applications: 5th April  2020

First round of interviews: Week commencing on April 20th 2020

Second round of interviews: Week of April 27th 2020

Programme Finance Officer

Salary: £30,763 - £36,192 annum, depending on experience + good range of benefits

Contract: Fixed-term, full time – 36.5 hours per week

Duration: 18 months (with a view to being made permanent)

Based: Milton Keynes

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

In this exciting and fast-paced role you will work to amplify the impact of the organisation through grants acquisition and quality management of grant funded programmes. You’ll get to work across the World Vision global partnership to ensure the successful management of a portfolio of projects and programmes in compliance with donor requirements and align to the implementation of the Policy & Programmes grants strategy. You’ll have a key focus on the Most Vulnerable Children, facilitating WV's mission of positively impacting child well-being through your work.

The Key Responsibilities of the Programme Finance Officer role include:

· leading on grant compliance and management of World Vision financial processes and reporting;

· providing technical advice on compliance and financial management of donor funded programmes;

· supporting the development and submission of proposals for grant and commercial contracts

· managing financial and operational risks in programme portfolios;

· maintaining up-to-date information on systems and databases;

· conducting monitoring trips including visits to projects in fragile states and as part of emergency response grants; and

· Working with others to build & improve stakeholders’ relationship

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary indicated, we offer good benefits including pension, generous holiday entitlement and free parking (MK).

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: 29th May 2020

Please note that interviews may take place before the closing date, so please apply early to avoid disappointment.

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

No agencies please.

About the role

Due to the nature of this role, only female candidates may apply.

The Programme Coordinator role is a great opportunity to be part of a team transforming the lives of vulnerable women with multiple complex needs during pregnancy using peer support. The Programme Coordinator will take full responsibility for the day to day implementation and delivery of peer-led Maternity Mates Programme in Newham. 

Vitally important, will be the careful matching of Maternity Mates with pregnant mums for transformational change to their lives.It will require working closely with delivery partners such as the midwifery, perinatal mental health teams and other specialists to gain as much insight into a mums' health and support needed.

This role will report to and work closely with the Head of Programmes to achieve the goals set by both the funders and the charity which is important for continued commissioning of our service. 

About you 

You will be an experienced community programme or project coordinator who has successfully managed a complex community peer-led project.

Your knowledge of community peer support will enable to you make recommendations for enhancing or improving the programme for the benefit of the vulnerable mums we support. You will need to be confident to undertake presentations to our stakeholders and take part in other promotional activities. You will have experience of inspiring and motivating volunteers and demonstrate an understanding of the challenges facing vulnerable communities.

You will develop effective working relationships with your colleagues, funders and other stakeholders and be an active part of building and maintaining a learning culture in the organisation.  You will need to be experienced at monitoring and evaluating the programme, gathering evidence for your reports to funders. You will use your knowledge, skills and enthusiasm to assist the Head of Programmes to achieve our ambitions to support more women

You will demonstrate the values of WHFS and be passionate and committed to women’s empowerment.

To apply please send your CV together with a supporting statement. (maximum two sides of A4). 

Deadline: 10am 26th May 2020.

Interviews will be held week commencing 1st June 2020.

We are looking for an exceptional individual with a passion to work in the TLG Volunteer Programmes (VP) Team, administering processes that ensure the growth of these programmes across the UK. The successful candidate will demonstrate great social and communication skills to achieve the best possible outcomes in providing administrative support for this team.

This key role will ensure prompt and accurate inputting of data and good communication with referees, volunteers, schools, churches and other team members. You will help support the organisation of VP Training Days across the UK, which involves organising resources for all the trainees.

TLG are looking for candidates with experience of handling competing pressures and delivering to targets, experience of using a CRM system and a vibrant Christian faith. 

TLG is committed to safeguarding and promoting the welfare of children, young people and their families and expects all staff including volunteers to share this commitment. The successful applicant will be required to undertake an enhanced DBS check.

The deadline for applications is 5pm Sunday 31st May 2020. Interviews will be arranged for early June.

Earn while you Learn and get Legal Experience and Legal Qualifications

Stockton & District Advice & Information Service

require a

Trainee Welfare Adviser (Debt)

This post will include completion of the CILEX Level 3 Diploma in Law and Practice or Level 6 Diploma in Legal Practice and the National Association of Citizens Advice Bureaux General Welfare Adviser Certificate Training Programme.

The postholder will be trained and supported to provide legal advice to members of the public on a wide variety of Social Welfare matters, including Welfare Benefits, Debt, Housing, Employment and Health and Social Care.  There will then be additional training on Debt with the potential to qualify as a Debt Caseworker at SDAIS.

The post is for 37 hours per week.

The salary is National Minimum Wage.

Course fees for the CILEX Course will be met by SDAIS.

CILEX Associate Membership Registration and Exemption fees will be met by SDAIS.

Essential Criteria

For the Level 3 Diploma – 5 GCSE’s

For the Level 6 Diploma – Law Degree or Graduate Diploma in Law

Closing date for applications – Friday 27th March 2020 at 12 noon

The post will commence in April 2020.

Recruiting under Covid 19 restrictions

We know we are at a critical point across the economy here in the UK and elsewhere; this is certainly true within Higher Education. We are in touch with our colleagues and our network across the sector and are acutely aware of the challenges both financially and with regard to learning that they are experiencing. It is unprecedented for us all.

This is a difficult time for many and we have taken a carefully considered, deliberate decision to continue to drive our growth and development. We are able to offer a number of people – both for academic and non-academic roles - great opportunities to work with us over the coming months and years.

Our flexible roles for academic content developers could be ideal for those seeking to supplement their income at this time, those seeking short term contracts, or perhaps graduating engineering students.

Who are we?

TEDI-London is an innovative new higher education institution in London wholly focused on engineering, co-founded by Arizona State University, King’s College London, and UNSW Sydney.

Our vision is to transform engineering education to transform lives – both for students and for the users of the products they design and make. Our mission is to attract and empower individuals and partners from diverse backgrounds and perspectives to develop the skills and confidence to create practical real-world solutions that advance how we live as a global community.

Variety and ambiguity is the way of life at TEDI-London

In a start-up, each day really is different. We work collaboratively at TEDI-London on big decisions, but also need individuals that take initiative and have the skills and experience to manage their own work areas. We are a start-up with huge ambition, but you should not expect to join an organisation with all the answers, and everything mapped out. That is what we need you for, to be part of our journey.

You will not have a huge team and infrastructure in place. One day you might be writing a strategy or paper for the board – another you might be proofreading a letter. You will relish the chance to be in a new organisation with a world of possibilities where you can genuinely see the value that you add on a daily basis. The team you work with will be from different functions and levels – all united in one goal -to make TEDI-London a success.

Assistant Registrar – Education 

Working as part of a small Registry team, the Assistant Registrar (Education) is responsible for leading our programme administration and education-related quality assurance and enhancement services.

You will design, develop and manage the administration of students throughout their time from recruitment and admissions, throughout their course, and up to their graduation. This includes:

- Admissions

- Registration and induction

- Timetabling

- Student visas ( tier 4)

- Results, including progression, transfers and withdrawals

- Examinations, assessment and classification

- Graduation

You will be able to demonstrate substantial experience of student administration and student support within an education setting, with knowledge of best practice in higher education and experience of methods of quality management and enhancement. It is key that the ideal candidate has significant leadership and management experience gained either in the Higher Education or related sector.

A flexible approach and a ‘can do’ attitude is key at TEDI-London, with willingness to take on new tasks and projects.

We would be delighted if you review the Job Description, Values, Terms and Conditions and Proposition Document. We have provided a video of the recruiting manager discussing this current vacancy and a live Zoom Q & A session on Eventbrite in the Job Description attachment.

The Economic Change Unit is committed to providing equal opportunities to everyone. We welcome applications from everyone irrespective of gender, sexual orientation, disability, ethnicity and socio-economic background. 

We can offer support for childcare or similar costs for your interview and or let us know if you require an interview during school hours. Please do contact us to discuss anything you might need to access and take part in an interview process or you would like any more information about the role. 

Background 

For over a decade, the world has been experiencing a range of inter-related crises. Financial instability, widening inequalities and climate and environmental breakdown have now been brought into sharper focus by the global coronavirus pandemic. In response, there is a growing consensus among a broad range of people – including policymakers, business and civil society leaders, academics, campaigners and commentators – that fundamental changes are needed to our economic model. 

The Economic Change Unit (ECU) is a non-profit organisation that supports the efforts of those seeking to build more resilient, just and sustainable economies. We do through through:

• Education: we create resources to promote understanding of the ideas, policies and practices on which more resilient, just and sustainable economies can be founded.

• Analysis: we explore opportunities for economic change and how to overcome the barriers to achieving it.

• Convening: we help connect people and organisations from a variety of sectors who are interested and involved in seeking change.

ECU was founded in September 2019. Its Steering Group comprises leading figures working on economic systems change in the UK. It is funded by the Friends Provident Foundation, Partners for a New Economy and the Omidyar Network.

The role – Intern

The Economic Change Unit is currently developing a range of activities to help people navigate the debate over what society and economy emerges from the coronavirus crisis. These include a website, webinar series and newsletter. 

The Intern will work to support the team in developing and delivering this suite of activities, as well as its other ongoing workstreams. The Intern, will be line-managed by one of ECU’s Programme Leads. 

Specific responsibilities include: 

• Media monitoring, including systematically monitoring discourse around key elements of a post-pandemic political economy 

• Webinar programme support, including identification of speakers, research into topics, assistance with event logistics, impact assessment 

• Supporting the development and deployment of the new aggregator/curator website and newsletter, including:  for and contributing to the writing of website pages 

• Administrative tasks, including contact database management and minuting meetings

• Any other duties as may be reasonably expected and requested by the Intern’s line manager

Person specification

The Intern will be passionate about new economic ideas, policies and practices. The role requires a dynamic and motivated attitude with an understanding of economic and political debates (particularly in the UK but also globally). ECU is a young organisation with a small team, so the Intern must be comfortable working in a fast-paced environment and be willing to engage with and contribute to the culture and structures of the organisation. 

Essential:

• An ability to research a topic thoroughly and identify and synthesise important information

• An understanding of economics, economic issues and political debates

• An understanding of the dynamics and structures of the new economic policy landscape, particularly those that determine political debates and policy-making in the UK 

• Excellent interpersonal and written skills and the ability to act sensitively, generously and with discretion as part of a high-trust community

• The ability to operate independently as part of a small, hard-working team. The ECU team is currently working remotely due to Covid-19. 

• A creative, self-motivated and flexible approach to work

• A willingness to learn and take feedback on board

• Ability speak and write fluent English

• A commitment to ECU’s aims, values and objectives

Desirable: 

• To have or be studying for a degree in a relevant field such as economics, politics or other social science 

• Previous experience working with policy or research, either academically, through work or elsewhere

• Previous experience working in an office environment

• Experience of managing stakeholder relations and working with diverse coalitions of individuals and groups

• Proven research skills and ability to translate complex economic and political arguments for audiences with different levels of understanding

Employment terms 

• Start date: As soon as possible

• Salary: London Living Wage, (£10.75/hour)

• Hours: 5 days a week, 7.5 hours a day (with an hour lunch break) - part time requests considered

• Duration: Fixed term 3 month contract 

• Benefits: 25 days holiday per year (exclusive of bank holidays) pro rata + other benefits

• Office location: Remote until government advice changes. Unfortunately, we are not in a position to offer this position to citizens outside of the UK.

Application process

• To apply: Please send a CV and cover letter detailing your interest and experience in relation to the job description by midday on the 5th June 2020. Short-listed applicants will be subsequently contacted for a first round interview, which will be conducted on 11th June 2020 via videoconference.

ECU’s values

Our values apply throughout our ways of working, office culture, and individual behaviour. 

• Justice: We believe in social, economic and environmental justice. We work to rectify historical injustices nationally and internationally, as well as to mitigate injustices yet to come. Essential to our conception of justice is a commitment to sustainability. 

• Inclusivity and generosity: We provide a welcoming, safe and supportive environment to everyone, regardless of gender, ethnicity, sexual orientation, age or disability. We believe this is crucial to ensuring the legitimacy and effectiveness of our work. We recognise that people face systemic oppression based on these characteristics and therefore we have a responsibility to centre anti-oppression in our work.

• Collaboration: We don’t have all the answers, and through working with others there is more chance of making change. We stand in solidarity with the new economy movement and those who support its ideas.

It's a great time to join us. We're part-way through a journey towards being a more effective and more relevant students' union which truly represents and supports our hyper-diverse membership. We're seeking two advisers: one full-time and one part-time (four days).

As an adviser, you will be there to provide impartial and confidential advice to students on a range of issues including academic and housing matters and complaints. This may take place by phone, email, online or face to face.

You will often be working with students who are facing difficult and complex situations and problems. You will need to respond sensitively and compassionately to students who are anxious and upset.  

We are looking for individuals who can support students in university meetings and panels to advocate on their behalf. You will need to be a strong communicator who can clearly explain issues and solutions to a range of stakeholders such as students and university staff.

As the Students' Union develops its offering to students, you will also support work to inform changes to University regulations, policies, procedures and practices to the benefit of the students.

Are you ambitious, keen to create wonderful experiences for supporters and develop new ideas?

During your twelve months as Community and Events Fundraising Manager (maternity cover) at John Taylor Hospice you will join a small, ambitious team generating funds to make every moment matter for people at the end of their life. We are looking for someone who shares our values of excellent supporter care, pride in our fundraising profession and a determination to succeed.

Reporting to the Head of Fundraising, this role will be responsible for our flagship Sunset Walk event, developing a portfolio of new, exciting events and supporting community fundraising initiatives. This will require a significant amount of proactive work to generate new business, and imagination and creativity to deliver high quality events. The role is responsible for securing and delivering new audiences for events, and providing an excellent level of supporter care to existing supporters. The post-holder will plan and manage their activity to deliver agreed income targets for community campaigns and events.

We have an exciting opportunity to lead a new 3 year project, funded by the Lloyds Bank Foundation. Clinks’ Stronger Voice project aims to strengthen the voice and influence of the voluntary sector in order to affect positive change in the criminal justice system. Through a programme of information, collaboration, training and capacity building the project will support the criminal justice voluntary sector to be confident, informed, coordinated and evidence based in its messaging.

Clinks supports, represents and advocates for the voluntary sector in criminal justice, enabling them to provide the best possible opportunities for individuals and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives.  

We are seeking an experienced project manager with a strong track record of coordinating and delivering activities to fulfill project objectives and meet specific milestones and targets. You will have an excellent understanding of the role of the voluntary sector and the criminal justice system in order to develop a programme of training and support to ensure voluntary organisations can influence for positive change. The role involves supporting organisations to have a confident voice with informed, coordinated and evidenced messaging and building partnerships and facilitating relationships between the voluntary sector and senior criminal justice system stakeholders. The successful candidate will be part of our respected policy team but work collaboratively with teams across the organisation.

• 3 days per week (0.6 F.T.E.)
• £32,029 pa pro rata plus 6% pension contribution
• 25 days annual leave
• Office base: London based with potential for remote working

Clinks is an equal opportunities employer and individuals with direct experience of the criminal justice system and/or with protected characteristics are actively encouraged to apply. This post is covered by the Rehabilitation of Offenders Act 1974, there is no requirement to disclose any convictions.

With regret we are unable to notify non-shortlisted applicants. If you do not hear from us by the interview date (Tuesday 9th June 2020), please assume that you were unsuccessful on this occasion

You will provide fantastic stewardship and support to community groups, organisations, family groups and volunteers with the aim of maximising income and delivering the community fundraising strategy. You will be driven and thrive on the challenge of setting and achieving ambitious goals and have excellent interpersonal and networking skills.

You will be maintaining existing relationships out in the community such as with schools and community groups but you will also be tasked with developing new ones. You will also be recruiting volunteers to spread the word on the fantastic work that this charity does to support families across Birmingham.

To be successful in this role you must have had experience of building relationships, developing new business and delivering excellent customer care and have the drive and motivation to work towards financial targets. You must be confident at building relationships across all levels and have excellent project management skills.

Impact Officer

Data is key to our work in proactively identifying, planning and delivering preventive support, and driving impact for children and young people. The Impact Officer will take a leading role in using data to drive impact for children and young people on the West London Zone programme.

You will be responsible for supporting data collection, data analysis and reporting. You will work closely with other members of the Impact Team to implement projects, and work with other teams to ensure key research findings are communicated and understood.

We are looking for someone with a ‘can-do’ attitude, who can think creatively and problem solve, and who is excited about the opportunity to make a real difference in the lives of vulnerable young people in West London.

 The main responsibilities are;

• Working closely with the Impact Manager to implement WLZ’s data collection processes, ensuring high quality, complete and timely data collection is achieved. This will involve working closely with schools, Link Workers and delivery partners to ensure data is accurately collected from a wide network.

• Carry out routine data cleaning, to ensure that all data stored is valid and robust.

 • Work closely with the Impact Manager to deliver in-depth quantitative outcomes evaluation of the WLZ programme, to generate learning and insight to improve our programme and drive impact for children and young people.

• Regular quantitative analysis of WLZ delivery metrics (monitoring data) so that we can understand the delivery of the WLZ programme accurately.

• Supporting our delivery partners with quantitative analysis of their programmes, including pre-post outcomes analysis.

• Conducting qualitative analysis on ad hoc projects, and providing insightful learnings and recommendations to the organisation.

• Support the Impact Manager and Head of Impact with reporting on our programme internally, and externally to schools, local councils and funders.

• Work closely with the Head of Impact on projects with external researchers, including external evaluators.

Applications received before 11:30pm on Sunday 14th June will be considered. Shortlisted candidates will be notified by 4:00pm on Friday 19th June. Interviews with West London Zone will be between 22nd June to 24th June 2020.

Interviews would either be Face to Face or via video call but will be in-line with the most up to date government guidance.

You can also apply for this role by going on West London Zone’s website

Post Title Recovery Hub Administrator

Responsible to Director of Services

Purpose of Post To provide Administrative services to housing, training and development managers as well as in-house therapists

Hours of work 37.5 hours per week

Salary Band 2: £20,573-£22,000 Per Annum

Location Spitalfields Crypt Trust, Acorn House, 116-118 Shoreditch High Street, London, E1 6JN  

This is a 12 Month FTC (Maternity Cover), the role will ideally start in June, interviews will be on an application basis and will be arranged with candidates via zoom/skype/facetime.

Application via CV.

Introduction:

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery accommodation, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets. Set up over 50 years ago, the charity was set up to provide shelter to homeless, alcoholic men.

In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

Role and Responsibilities:

Administrative;

• Answering general queries by telephone, email, letters (as instructed)
• Manage diaries and support staff in the Recovery Hub as needed providing comprehensive administrative and secretarial support across the board (Taking Minutes / preparing agenda’s etc.)
• Receiving deliveries, sorting mails and contacting appropriate department as required
• Induction of new residents into the Recovery Hub
• Maintain accurate paper and electronic records for the Recovery Hub
• Provide general FOH duties (i.e. reception, answering the phone etc.)
• First point of contact for IT related issues, escalating to our service provider
• Coordination of volunteers across our frontline programmes
• Assist ordering supplies including testing kits
• Uploading relevant data to our outcomes system ‘Inform’
• Liaise with benefits agencies and local authorities around payment of Housing Benefits
• Reducing any rent arrears by working to solve queries with managers
• Prepare rent and service charge statements to residents
• Dealing with rent collections
• Deal with queries regarding housing benefit, including dropping off required documents
• Report CORE (continues recording of lettings and sales in social Housing)
• Recording and updating Housing Benefit/Service Charge rent sheets and providing information to accountants (JS2)
• Deal with queries regarding housing benefit
• Provide occasional support to our social enterprise based in the Recovery Hub
• Working alongside the Office Administrator to cover in times of absence or to offer additional support in busy periods
• Carry out other duties as may reasonably be required

Monitoring and Evaluation;

• Input data on the monitoring and evaluation system
• Analysis of monitoring and evaluation for the recovery hub
• Accurate recording and filing of attendance records etc.
• Ensure service user feedback is captured and work with teams to enable action

Person Specification

Essential

Desirable

Skills and Knowledge

• A-Level Standard
• Excellent interpersonal and communication skills
• Financial understanding and competency
• High level of accuracy and attention to detail
• Ability to prioritise and work to deadlines

• A degree in any field

Experience 

• Proven experience as an administrator in a cross functional team
• Experience of working in a team
• Experience of independent working
• PA / EA experience 
• Excellent level of IT skills (MS Office)

• Knowledge of Housing Benefits
• Knowledge of rental income
• Understanding of working with people from troubled backgrounds

Cultural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.

• Makes effective, data-driven decisions.

Role Model / Leading by Example

• Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication

• Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.