Policy leader jobs

Are you a visionary leader who can help shape the next stage of our work to protect, create and restore Scotland’s woodlands?

We are looking for our next Chief Executive, someone who can lead the charity into an exciting period of growth and change.

FWS is a Scottish charity working to create a Scotland where trees and native woodlands are thriving for our wildlife, communities and climate.  Our mission is to protect, create and restore these vital habitats through knowledge, partnership and practical action.

Founded in 2012 to support innovative thinking for trees and native woodlands, we have grown into an organisation delivering practical action at scale. Today, our work stretches from city spaces to wild places — supporting farmers and landowners to create or restore native woodlands, strengthening local nurseries, building sector skills, and bringing trees into everyday landscapes across Scotland.

The organisation has grown rapidly over the past three years, and now operates as a team of seven delivering national programmes across Scotland.

About the role

This is a rare opportunity to shape a small, ambitious and high‑performing charity at a time of growth and increasing national influence.

As Chief Executive, you will report to and work closely with our Board of Trustees, providing strategic leadership and acting as the organisation’s senior representative. You will:

• Lead the delivery of our strategic plan and future direction
• Strengthen partnerships across the woodland, environmental, community and land‑use sectors
• Oversee programme delivery and organisational performance
• Support, motivate and develop our small and committed team of seven, working across programmes, fundraising and communications
• Represent Future Woodlands Scotland at senior levels across Scotland

You will bring strategic clarity, a collaborative leadership style, and the ability to build strong, trusted relationships across sectors and with funders.

Location

This role is Scotland-based, working from home with travel across Scotland to meetings. Our current team is spread across Dumfries & Galloway, Lothian, Central Scotland and Aberdeenshire.

Contract and salary

• 8% employer pension contribution
• Permanent, part‑time (3 days per week)
• £65,000–£75,000 FTE, depending on experience
• 25 days annual leave + 10 public holidays (pro rata)
• Additional annual leave increasing with length of service, up to a maximum of 10 additional days.

How to apply

Before applying, please read the Candidate Pack for full details of the role, responsibilities and the application process. You can find it on our website. 

Invitations are invited from suitably qualified people and applications should consist of a CV and covering letter. The covering letter should explain how you meet the essential skills set out in the Candidate Pack and what you would bring to Future Woodlands Scotland.

If you would like an informal chat about the role, please contact Shireen Chambers to arrange a call (details in Candidate Pack).

Key dates:

• Application deadline: Midday, Monday 16 March 2026
• Interviews: Monday, 30 March 2026, in Edinburgh in person

This is a brand new leadership role at a pivotal moment for the Greyhound Trust.

We’re creating a new team, with a new remit, to take on a new challenge: driving our work across brand, income generation, marketing, communications and engagement so that more greyhounds can be supported, homed and championed.

As Head of Marketing, Communications and Income Generation, you’ll build and lead a compact, hands-on, multi-disciplinary team, bringing together specialist skills and embedding genuinely integrated, collaborative ways of working. This role will suit someone who enjoys shaping teams as much as shaping strategy — and who is excited by the opportunity to create something from the ground up.

Reporting directly to the Chief Executive, you’ll be a key member of the senior management team, contributing to the organisation’s strategic development, long-term planning and operational effectiveness. You’ll work as part of a highly motivated, close-knit leadership group based at the National Greyhound Centre in Horley, Surrey, where collaboration, mutual support and shared accountability really matter.

Alongside leading the Trust’s brand, marketing and income generation activity, you will also develop and manage our wholly owned trading subsidiary, Greyhound Events Ltd — ensuring it grows sustainably and plays a meaningful role in both income generation and supporter engagement. You’ll see events not just as fundraisers, but as powerful opportunities to build relationships, tell our story and bring new audiences closer to our cause.

You’ll be responsible for creating and delivering an integrated brand, marketing and income generation strategy, grounded in audience insight and sector best practice, and flexible enough to evolve as we grow. From individual giving and digital campaigns to partnerships, events and retail, you’ll oversee a diverse income portfolio while ensuring supporters and volunteers have a consistently positive experience with the Greyhound Trust.

This is a role for a leader who combines strategic vision with practical delivery, and who leads with empathy, creativity and determination. You’ll support colleagues and volunteers across the organisation, champion high standards, and help ensure that everything we do reflects our values — committed, compassionate and determined — always doing what is best for every greyhound.

We are excited to hear from you if you bring experience, energy and a commitment to our casue.

Please see the full JD / Job pack below.

Be a part of a collective and supportive team by joining the London District.

Our Resolutions Officer will take the lead in seeking reconciliation and resolution from complaints received to the London District by following Methodist Church processes. This role will also oversee any employment disagreements with the aim of offering reconciliatory practices. You must have good knowledge and experience of complaint handling (that’s a given), but you’ll also need to possess resilience in dealing with individuals who need support and have the ability to empathise with all involved in these processes, remain calm under pressure and be able to handle difficult and sensitive situations. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team.

Why work with us?
A brilliant central office in Westminster, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and did we mention the great colleagues?

Be the consistent, trusted presence who helps young people grow in confidence, leadership and belief in what’s possible.

YouthBuild Ventures UK (YBVUK) works alongside young people aged 16–25 who are furthest from opportunity. We combine leadership development, employability, wellbeing support and community action to create real pathways into work and long-term progress.

Our culture is rooted in Love, Accountability, Collaboration, Diversity and Leadership. These values shape how we hold boundaries, build trust and maintain high expectations every day.

We are now recruiting a Youth Development Officer to join our frontline programme team.

As a Youth Development Officer, you will build professional, trusting relationships with young people and deliver structured group sessions and mentoring that support personal growth, resilience and readiness for progression.

The Youth Development Officer plays a vital role in shaping positive programme culture — modelling consistency, safeguarding practice and values-led behaviour across all activity.

Key Responsibilities:

• Deliver structured workshops and group sessions aligned to programme plans

• Provide 1:1 mentoring using strengths-based and restorative approaches

• Create inclusive, emotionally safe learning environments

• Uphold safeguarding procedures and trauma-informed practice

• Maintain accurate attendance, case notes and outcome tracking

• Contribute to programme events, team reflection and continuous improvement

We’re looking for a Youth Development Officer who believes deeply in young people, communicates clearly, maintains strong professional boundaries and thrives in community-based environments.

Full Job Description and Person Specification attached. Please review before applying.

#YouthDevelopmentOfficer #YouthWork #YouthEngagement #TraumaInformedPractice #YouthSector #LondonJobs

About the Foyer Federation

Young people who experience homelessness are more likely to experience it later in life too. Our purpose is to break this cycle.

For over 30 years, we have led a national network of 51 Youth Foyers, reaching approximately 3,100 young people aged 16-25 who can’t live at home every year.

Youth Foyers are more than a place to stay: they are thriving communities, with people - not circumstance - at the heart. By building on young people’s strengths, talents and aspirations, Youth Foyers offer a holistic living and learning opportunity for young people to realise their power and purpose, and move on equipped to thrive as independent adults.

What we do

Through community of practice events, consultation and training, and our quality development programme, we provide youth supported housing services with infrastructural support to adopt and deliver an impactful Youth Foyer service.

By working with services to build their resilience to external challenges, capacity to work holistically with young people, and high quality provision that centres youth voice, we increase the number of young people who move on from supported housing with the power and agency to thrive.

We’re now looking for a passionate programme coordinator with a flair for building positive relationships to join our team in the north west of England.

As Network & Programme Coordinator, you will be responsible for developing and nurturing relationships with staff and young people in our Youth Foyer network.

By proactively listening to the network’s needs, ambitions and experiences; offering coaching and development opportunities; and guiding Youth Foyers through our accreditation programme, you will support services to develop and deliver transformational opportunities for young people who can’t live at home.

You will also be responsible for the delivery of funded programmes for and with young people (16-25) and staff in north west Youth Foyers.

Find out more and apply

If you’re a proactive relationship builder with a passion for enabling young people to realise their power and purpose, we’d love to hear from you. 
More information on the role, who we’re looking for and how to apply can be found in the job pack on our website.

Be part of a life-changing programme helping young people from underrepresented backgrounds take their next step into meaningful employment.
Join 20/20 Levels as a Programme Co-ordinator and play a key role in delivering our flagship I AM CHANGE career development journey.

This is a hands-on, people-focused role supporting the smooth delivery of workshops, mentoring and cohort experiences. You’ll work closely with participants, facilitators and the Programme Manager to ensure every session runs brilliantly and every young person feels supported, confident and work-ready. If you’re passionate about social mobility, youth empowerment and creating real opportunity, this is an exciting chance to make a tangible impact.

Help young people move from potential to paid employment, apprenticeships and sustainable careers.
Join a relational, youth-centred organisation where employer engagement is purposeful and progression is personal.

YouthBuild Ventures UK (YBVUK) works alongside young people aged 16–25 who are furthest from opportunity, supporting them to build confidence, skills and direction. Our programmes combine vocational training, leadership development and wellbeing support to create meaningful pathways into work.

Our culture is rooted in Love, Accountability, Collaboration, Diversity and Leadership. These values shape how we support young people, engage employers and hold high expectations with care.

We are recruiting an Employability & Progressions Officer to join our frontline team in Thamesmead and Lewisham.

As an Employability & Progressions Officer, you will deliver employability sessions, provide 1:1 progression support and coordinate employer engagement activity that leads to real jobs, apprenticeships and training opportunities.

The Employability & Progressions Officer plays a vital role in bridging programme delivery and the workplace — ensuring young people are prepared, supported and able to sustain progression once they move into employment.

Key Responsibilities:

• Deliver practical employability and work-readiness sessions

• Provide 1:1 support around CVs, applications, interviews and progression planning

• Coordinate employer engagement including site visits, mock interviews and recruitment activity

• Secure placements, apprenticeships and employment opportunities

• Support young people during placements and early employment to aid sustainment

• Maintain accurate progression tracking and outcome reporting

We’re looking for an Employability & Progressions Officer who believes deeply in young people’s potential, communicates confidently with employers and thrives in community-based, fast-paced environments.

Full Job Description and Person Specification attached. Please review before applying.

#EmployabilityOfficer #ProgressionsOfficer #YouthEmployment #Apprenticeships #EmployerEngagement #LondonJobs

Be the visible connector who brings young people into opportunity and shares their stories with authenticity and care.

YouthBuild Ventures UK (YBVUK) works alongside young people aged 16–25 who are furthest from opportunity, supporting them to build skills, confidence and direction. Our programmes combine vocational training, leadership development and wellbeing support to create real pathways into work.

Our culture is rooted in Love, Accountability, Collaboration, Diversity and Leadership. These values shape how we engage with young people, how we communicate externally and how we build partnerships in our communities.

We are recruiting an Outreach & Communications Officer to sit at the intersection of programme delivery, recruitment and community engagement.

As an Outreach & Communications Officer, you will maintain a visible presence within YouthBuild programmes while leading relationship-based outreach and authentic communications. This role is grounded in proximity to delivery — ensuring recruitment messaging and storytelling reflect real lived experience, not assumptions.

The Outreach & Communications Officer plays a key role in building referral networks, engaging young people directly and amplifying youth voice across digital and community spaces.

Key Responsibilities:

• Lead learner recruitment through in-person, relationship-based outreach

• Build and maintain strong referral partnerships across schools, colleges and community organisations

• Maintain consistent programme presence to build trust and insight

• Capture and create ethical, youth-centred content aligned to safeguarding guidance

• Manage digital channels and recruitment communications

• Represent YBVUK at community and sector events

We’re looking for an Outreach & Communications Officer who thrives in community spaces, builds trust easily, communicates clearly and believes deeply in the potential of young people.

Full Job Description and Person Specification attached. Please review before applying.

#OutreachOfficer #CommunicationsOfficer #YouthOutreach #CommunityEngagement #YouthRecruitment #LondonJobs

Working closely with the Fundraising Manager and Head of Philanthropy, you will support a range of fundraising activities, most predominantly researching new avenues for funding within trusts, foundations and corporate partners, completing grant applications, carrying out communications and reporting to existing funders and raising the profile of the charity through representing Action Tutoring at funder or networking events. This is a fantastic opportunity to gain experience in the world of fundraising activities, working with a passionate, committed and driven team.

Closing date: Sunday, 15th February 2026
Interviews: Wednesday, 25th and Thursday 26th February 2026
Start date: Tuesday 7th April 2026
Contract and hours: Full time permanent contract. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Location: This role is remote. The candidate can be based anywhere in the England. Our London office address is: x+why, 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH. Occasional travel may be required for this role.

Duties and responsibilities

• Research new opportunities for Action Tutoring to explore for fundraising and carry out initial enquiries to determine suitability to apply to trusts and foundations. 
• Prepare and submit grant applications to suitable trusts, foundations and corporates, carrying out careful research to ensure the applications are as strong as possible and include relevant data and case studies.
• Work alongside the Corporate Partnerships Team to encourage corporate support through donations or grants.
• Identify and lead on local fundraising opportunities in Action Tutoring’s nine key regions, for example researching and submitting applications for local grants and to local businesses.
• Research and determine suitability of profile raising opportunities or awards for Action Tutoring to apply to, such as corporate Charity of the Year opportunities, the Third Sector Awards and Charity Awards.

A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.

Person specification 
 

Qualifications criteria: 

• Previous experience in fundraising, or transferable experience that shows strong writing skills.
• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• Outstanding communicator; strong written and verbal communication skills; able to make an exciting and compelling case for support.
• Creative and ambitious.
• Proactive and tenacious personality; willing to seek out and pursue opportunities.
• Highly organised; able to prioritise, multi-task and manage work to deadlines.
• High computer literacy.
• Adaptable and open to learning and feedback.
• Committed to equality, diversity and inclusion.
• Committed to promoting and safeguarding the welfare of children.

You will likely be more successful in this role if you have: 

• Prior experience of fundraising work, particularly if it is within trusts and foundations. This could be in a paid role, or on a voluntary basis or as part of work experience.
• Experience of building relationships with stakeholders.

How to apply:
To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.

You will be able to upload the completed application form on the next page.

Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.​

Overview

CGL Buckinghamshire Children and Family Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

An exciting opportunity has arisen within our Buckinghamshire Service for you to join a dynamic team committed to supporting children and young people who have been affected by someone else’s drug and/or alcohol use. The role of a Children and family Worker will support children and young people under the age of 18 on a one-to-one basis in a confidential space. The role will deliver a wide range of interventions/ education though activities, such as games, arts and crafts and emotional wellbeing resources. The role will utilise a young person-centred approach, empowering them to explore situations which they feel they have little control over to support them to lead a safe, happy, and healthy life.

The role will work in partnership and liaise with other young people services throughout Buckinghamshire, to provide holistic support to young people accessing the service. We need to record information about what we do, so enjoying a bit of admin work and attention to detail is important, but most of the time you’ll be enjoying working with young people from all backgrounds, making a difference to their lives. You will be required to work flexibly across operational sites as required so must hold a full UK driving license and have access to a car. Don’t worry, there is a wide array of training and development opportunities to help support you in your work.

Where: This role will be based across Buckinghamshire County

When: We're looking for the right person to join our team ASAP on a permanent contract

Hours: Full Time, 37.5 per week

Full Time Salary: £27,861.26 - £32,002.35 per annum, pro rata

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role: 

• To holistically support CYP affected by parental substance misuse, using a range of interventions including group work, 1:1 work, whole family interventions, safety planning and safeguarding working closely and proactively with the family unit to support positive and sustainable outcomes.
• Identify families in conjunction with other agencies, who will benefit from a Think Family / Whole family approach, negotiating participation and engagement with the programme of care.
• Identifying and responding effectively to potential safeguarding issues. 
• Reducing drug and alcohol related harm to young people and the wider community. 
• Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience 
• Working flexibly across sites where required

About you: 

• Experience of working with young people and knowledge of the issues they face 
• Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework 
• Have an excellent understanding of drug and alcohol issues and experience of working within a related field 
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance 
• An accomplished communicator, both verbal and written with a high degree of personal IT competency 
• Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports 
• Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

2/3/2026

Closing Date

20/2/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Are you passionate about inspiring generosity and driving meaningful change across communities?
Do you have the strategic mindset and fundraising expertise to help shape a more generous, hopeful future?

We’re looking for a Head of Generosity and Giving to lead our strategy for income generation, generosity culture, and parish engagement across the Diocese of Bristol.

In this role, you will:

✨ Lead a bold Generosity & Giving strategy
✨Deliver major fundraising campaigns and events
✨Develop our new Legacy & In‑Memorial Giving Programme
✨Build trusted relationships with parishes, partners, funders and supporters
✨ Use data, insight and storytelling to drive growth
✨Lead and inspire a small, dynamic team

You’ll be joining us at an exciting moment as we prepare to strengthen our culture of generosity rooted in openness, creativity, bravery and community.

What we offer

✔ Flexible working
✔ 28 days annual leave + bank holidays
✔ Pension, life assurance & sick pay
✔ Values‑led, supportive team culture

Closing date: 22 February 2026
Interviews: 2 March 2026

If this sounds like you, we’d love to hear from you.

The Diocese of Bristol is committed to being a fair, respectful and inclusive organisation. We believe diversity helps us flourish, and we warmly welcome applications from under‑represented groups.

Job title: Programme Assistant, Enquiries 

Line manager: Team Leader, Enquiries (Senior Officer, Enquiries in Team Leader’s absence) 

Salary: £30,000 

Type of contract: Permanent 

Start date: 16th February 2026 or shortly thereafter 

Benefits: 

• Challenging and rewarding work, always life-changing, sometimes lifesaving 

• Competitive salary 

• Team and individual training opportunities 

• Commitment to performance and personal development 

• Hybrid working, home and office (minimum 2 days each week in the office) 

• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm 

• 25 days plus Bank Holidays annual leave entitlement 

• 8% employer pension contribution 

• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes 

Role purpose statement: The Programme Assistant, Enquiries plays a vital role in the Fellowship Programme working directly with academics facing immediate risk in their home countries to carry out due diligence or signposting. This includes managing an individual caseload, dealing with prospective applications and general enquiries, providing administrative support to the Enquiries team as well as support across the Fellowship Programme when needed. 

Organisational Background 

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933. 

Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk. 

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’ 

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’ 

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine, Russia and many other countries. 

Role & Responsibilities  

Casework  

• Signposting prospective applicants to the application form. 

• Manage own caseload, preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation.

• Escalating complex cases to the Team Leader as required. 

• Maintain accurate and GDPR-Compliant records of casework activity. 

• Researching international affairs to develop understanding about risks applicants face. 

• Researching potential hosts for academic placements and liaising with external stakeholders in relation to applicants. 

• Attend weekly case review meetings with the team. 

Administration   

• Provide general administrative and logistical support, including answering phone enquiries. 

• Manage the general enquiries inbox, alongside another colleague, answering emails about the enquiries’ process, the Fellowship Programme and Cara. 

• Signpost enquiries to relevant colleagues internally and to other organisations where applicable. 

• Contribute to report writing. 

• Present and collect data on general enquiries and applications to the Programme. 

• Ensure safekeeping of confidential information. 

• Maintain excellent detailed records of correspondence, documents, and activities. 

• Provide administrative support to colleagues on projects as required.

Managerial Support  

• Contributing to Fellowship Programme policy changes and decision-making. 

• Provide advice and guidance to colleagues. 

Ad Hoc Responsibilities  

• Show adaptability and willingness to take on additional work when necessary. 

• Support the Fellowship Programme and Cara as a whole with ad hoc responsibilities.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, and other senior colleagues. 

Person Specification 

Essential:  

• Bachelor’s degree 

• Fluent English (spoken and written) 

• Proactive with a willingness to learn 

• Confident and empathetic with strong interpersonal and communication skills 

• Ability to work under pressure in a fast-paced environment 

• Keen team player who is ready to support and help colleagues 

• Excellent record keeping and attention to detail 

• Ability to work independently and in a team 

• Good time management with ability to prioritise and independently work to deadlines 

• Understanding of issues of confidentiality

• Interest in and commitment to the work of Cara 

• Confident use of Microsoft package 

• Awareness of current global issues

• Ability to handle difficult conversations with sensitivity and resilience 

Desirable 

• Master’s or equivalent experience 

• Casework experience 

• Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered 

• Salesforce/CRM software experience 

• Experience in a supporting role with people with lived experience of forced migration or other forms of severe adversity 

Salary: £60,332.00 per annum

Location: Flexible option to work remote or hybrid – please note regular travel to London and nationwide is required

Contract: Permanent

Hours: Full time, 35 hours per week

Closing date: Monday the 16th of February at 11:30pm

Please note that first stage interviews will be taking place week commencing the 23rd of February.

Do you have a strong track record of leading large scale face-to-face fundraising programmes and inspiring high-performing teams through change? Along with being commercially minded, data-led and passionate about delivering the best supporter experience?

If this sounds like you, Shelter is recruiting for a Head of Direct Dialogue to lead one of our most important supporter acquisition programmes and play a crucial role in growing long-term and sustainable income to fuel our fight for home.

About the role

As Head of Direct Dialogue, you will be responsible for setting the strategy and leading the delivery of Shelter’s cause-led and lottery face to face supporter acquisition programme, working with both in-house and agency-led channels. As a senior leader in the Individual Giving team, you will help shape the vision for supporter acquisition, champion direct dialogue expertise and bring the channel to wider supporter engagement and mobilisation plans.

You will work cross-collaboratively across Individual Giving and the wider organisation, you will help develop integrated strategies that optimise end-to-end supporter journeys, driving long-term value and sustainable income growth. You will create long-term acquisition strategies across cash, regular giving and lottery products, using data and insight to optimise performance, foster innovation and deliver high-quality and engaging supporter experiences.

You will provide visible, inclusive leadership to predominantly field-based teams, manage up to three direct reports and lead on complex projects. You will build strong relationships with internal and external stakeholders, working with face-to-face teams to support delivery, quality and strategic alignment.

About you

We’re looking at a confident, experienced and values-driven leader with proven expertise in direct dialogue fundraising.

You will bring extensive experience of leading large scale face-to-face acquisition programmes, either through in-house teams, external agencies or a combination of both. You will have strong operational leadership skills and be comfortable managing complex budgets, overseeing high-value agency contracts and using data and insight to drive performance, innovation and continuous improvement.

You will have a strong understanding of regulatory and compliance requirements including the Code of Fundraising Practice, Gambling Commission regulations, GDPR and safeguarding. Importantly you will also champion ethical, inclusive and anti-racist practice across all activity in the role. Furthermore, be a collaborative and emotionally intelligent leader who will excel at influencing and working across teams, building trusted relationships with senior stakeholders and leading teams through change with confidence.

Above all you will be motivated by Shelter’s mission and committed to delivering fundraising that puts supporters, values and impact at the forefront.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Individual Giving team which sits within Shelter’s Income Generation directorate. Individual Giving delivers a diverse and ambitious programme of work align to our organisational and directorate strategy, the team raises £26m of unrestricted income annually and is structured across these three core programmes:

• Supporter Retention and Development
• Supporter acquisition
• Direct Dialogue

Direct Dialogue is a vital driver of future income and supporter growth utilising a hybrid approach of in-house and agency led face to face recruitment. Ambitious targets, a new strategic plan and vision have recently been developed, setting a clear direction for future growth and impact.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the About You points in the ‘Person specification’ section of the job description of no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses:

• We create change and align behind our strategy
• We are open to risk and learning from our experiences
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £66,351 FTE (pending April 2026 pay award)
Hours: 37 hours per week (part time hours maybe considered for the right candidate, if applying for part-time working, please add this to your supporting statement)
Contract: Fixed–term maternity cover (anticipated 9 months, with possible extension)
Location: Hybrid – Based anywhere in the South West, with travel to local hospice sites as required. This is a hybrid role, with the flexibility to work from home and attend your nearest hospice—Charlton Farm (Bristol), Little Bridge House (Barnstaple), or Little Harbour (St Austell)—as needed.

Make a real difference every day

At Children’s Hospice South West (CHSW), we provide vital, compassionate care for babies and children with life limiting conditions and their families. Our work is only possible thanks to our dedicated teams who share our passion, values and commitment to excellence.

We are looking for an experienced and inspirational Head of Finance to lead our finance function during a period of maternity leave. This is a key leadership position within CHSW, ensuring that our financial reporting, control environment and strategic planning continue to support outstanding care delivery.

If you are a senior finance professional who enjoys leading people, improving systems and delivering high quality financial information that informs organisational decision making, this is an exceptional opportunity to join a charity that truly changes lives.

About the Role

As Head of Finance, you will:

• Lead, motivate and develop the Finance team to deliver a professional, supportive and efficient service
• Oversee monthly and quarterly management accounts, KPIs and performance reporting
• Lead on budgeting, reforecasting, cashflow and short– to medium term cash management
• Produce annual statutory accounts for CHSW and its subsidiary, and work closely with external auditors
• Oversee payroll processing and statutory compliance (pensions, HMRC, P11Ds etc.)
• Ensure accurate VAT and tax accounting, working closely with specialist advisers
• Maintain effective financial controls, policies and system governance
• Act as the finance lead on cross functional projects and internal committees
• Work closely with senior leaders and operational colleagues, promoting strong financial stewardship across the organisation
• Support the Director of Finance & Retail, providing cover for SMT, committee and Board work where required

About You

To be successful, you will need the following:

• ACA qualified (or equivalent) and a member of a recognised accounting professional body (e.g., ICAEW)
• Significant finance leadership experience in a similar sized organisation
• Strong experience in:
o annual financial reporting and charity accounts
o budget preparation and financial modelling
o management accounts and KPI reporting
o financial processing functions
o internal controls and finance procedures
• Excellent communication skills, with the ability to explain complex financial matters to non finance colleagues
• Experience leading and developing teams
• A proactive, solutions focused approach and the ability to manage multiple priorities
• A full UK driving licence

Ideally you will also have:

• Charity taxation experience, including VAT and partial exemption
• Experience with Xledger
• Experience working within a hospice, charity or large retail linked organisation
• Knowledge of statutory grant or charitable trust reporting

What we offer:

We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay*
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

How to Apply

To apply, please submit your CV and a supporting statement outlining how your experience meets the role requirements. If you are looking to relocate prior to taking on this post or are interested in part time hours, please specify this in your supporting statement.

Closing date: 15/02/2026
Interview date: Anticipated initial telephone screening 19/02/2026 and face to face meetings at our Charlton Farm Hospice near Bristol on 26/02/2026

If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today 

Please note: We may close this vacancy early if sufficient suitable applications are received; therefore we recommend you apply early

CHSW Equality, Diversity and Inclusion Statement

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.

Charity Registration Number 1003314

You may have experience of the following: Finance Manager, Senior Finance Manager, Finance Lead, Head of Financial Operations, Financial Controller, Group Financial Controller, Financial Reporting Manager, Director of Finance (Deputy/Associate), Finance Business Partner (Senior/Lead).

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