Policy leader jobs

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an advocate to join our team covering Warwickshire and Coventry.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; 11pm on 09 November 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate. 

Job Title: Head of Corporate Partnerships

Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as our next Head of Corporate Partnerships to provide strategic leadership to grow and diversify corporate partnership income, delivering an ambitious growth plan and driving long term, strategic partnerships.

The post holder will provide stragetic leadership and diversify corporate partnerhsips income and engagement, delivering an ambitious growth plan. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work.

Closing Date: 09:00am 17 November 2025

First Interview Stage Date: 26th and 27th November 2025 via video conference

Second Interview Stage Date: 4th December in person 

We are delighted to be partnering with STEM Learning to find their next Head of Fundraising. 

Fundraising has developed rapidly for the organisation in recent years, with investment, board-level commitment and a growing team driving success. With strong foundations in place and a portfolio of high-value partnerships across corporate, trust, foundation, and major donor income, they are now poised to scale their strategic influence and deepen their impact.

Reporting directly to the Chief Executive Officer and leading a five-strong team, the Head of Fundraising will shape and deliver the long-term fundraising strategy, strengthen the organisation's positioning as a trusted, high-impact partner, and drive sustainable, multi-year income growth that enables transformational change.

As Head of Fundraising, you will: 

• Lead the development and delivery of a high-level fundraising strategy, securing multi-year six-figure+ partnerships across corporates, trusts, foundations, major donors and HNWIs
• Manage, develop and inspire a team of 5 direct reports (responsibility for 7), fostering a proactive, collaborative and high-performing culture
• Engage senior stakeholders including the CEO, Chair, Trustees and senior partners to unlock networks and open opportunities
• Represent the organisation at senior-level networking events, conferences and sector forums, influencing decision-makers and strengthening brand positioning

Essential skills and experience: 

• A strategic, senior-level fundraiser with a proven track record delivering six-figure, multi-year partnerships from corporates. Experience across trusts, foundations, and/or major donors highly desirable
• A proactive new business mindset, with eagerness to meet with donors and attend events
• Strategic leadership experience, with proven ability to motivate and develop fundraising teams
• An experienced relationship-builder who has used confidence and gravitas to engage CEOs, trustees, C-suite leaders and high-net-worth individuals — and successfuly make compelling asks

STEM Learning offer a sector-leading employee benefits package, which includes 30 days annual leave in addition to bank holidays and up to 15% employer pension contributions. 

This is a mostly home-based role, with travel to N.England and London for office time and meetings. There are travel-cost reimbursements available - please discuss. 

Detailed briefing notes and full support with CV and cover letter will be provided for suitable applicants. 

Join MSI UK as a Lead Analytics Engineer and make a real impact with your skills.

Are you ready to lead transformative analytics in a mission-driven organisation? At MSI Reproductive Choices UK, we’re looking for a Lead Analytics Engineer to shape the future of data-driven decision-making in one of the world’s leading providers of sexual and reproductive healthcare.

Hours: Full time, 35 hours per week
Contract: Permanent
Salary: £58,969.32 - £64,866.26 (Depending on experience)

The Role

As Lead Analytics Engineer, you’ll:

• Design and deliver impactful analytics solutions using Power BI and Azure Analysis Services.
• Lead a team of analytics professionals, mentoring and setting best practices.
• Introduce machine learning and AI to support predictive insights.
• Collaborate with stakeholders to drive data-informed decisions across the organisation.

What You’ll Bring

• Proven experience in analytics, BI, or data science with both hands-on technical delivery and leadership responsibilities.
• Expertise in Power BI, SQL, and semantic modelling.
• Experience applying ML / AI techniques (e.g., predictive modelling, NLP) to real-world problems.
• Excellent communication skills and a passion for mentoring.
• A degree in a relevant field or equivalent experience;
• Relevant certifications in Power BI, Azure, or data science are a plus.

What We Offer – More Than Just a Job
We support your wellbeing, growth, and work-life balance with a range of benefits:

Financial Benefits

• Competitive salary with clear progression
• Up to 5% employer pension contribution
• Blue Light Card discounts

Health & Wellbeing

• 24/7 Employee Assistance Programme
• GP consultations via Doctor Line
• On-site Mental Health First Aiders

Work-Life Balance

• Bank holidays and weekends off
• Birthday bonus day off
• Family-friendly policies

Career Development

• Training and development
• Accredited apprenticeship opportunities
• Clear career progression routes

Ready to lead with data? Apply now and drive meaningful change.

Location: Hybrid (must attend occasional meetings at our Cheadle Head Office)
Contract: Permanent, Full-time (37.5 hours per week)
Salary: Starting from £34,653 (with biennial increments)
Reports to: Senior Business Analyst 

Bring Data to Life. Drive Insight. Create Impact. 

Are you passionate about transforming data into powerful insights that drive real change?

At Together Trust, we’re looking for a talented Data Visualisation Developer to help us turn complex information into clear, compelling stories that shape decisions across the organisation. 

As part of our mission-driven team, you’ll play a key role in enabling evidence-based decision-making — empowering leaders to understand, measure, and enhance our impact on the lives of the people and communities we serve. 

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

What You’ll Do 

• Design and build interactive Power BI dashboards and KPI reports that inform strategy and improve performance.
• Collaborate with teams across the organisation to understand their data needs and translate them into impactful visual insights.
• Manage and integrate data from multiple sources, ensuring accuracy, consistency, and reliability.
• Present visual data to stakeholders and leadership teams. 
• Promote data literacy by training colleagues and supporting them in using Power BI tools confidently.
• Contribute to continuous improvement, exploring innovative ways to visualise and communicate information.

What You’ll Bring 

• Degree-level qualification in a related field e.g. business administration, mathematical statistics, computer science. 
• 1–3 years’ experience in data analysis, reporting, or BI development.
• Strong proficiency in Power BI, including DAX, Power Query, and data modelling.
• Working knowledge of SQL or other data query tools.
• A passion for making data meaningful — with a creative eye for storytelling through visuals.
• Excellent communication and collaboration skills, with a proactive and flexible approach.

(Experience with Microsoft Fabric and data warehousing techniques is a bonus!) 

What we Offer

• A supportive, values-driven environment where your expertise will make a tangible difference.
• Opportunities for professional development and career growth, including apprenticeship qualifications.
• Hybrid working arrangements to support work-life balance.
• A commitment to diversity and inclusion, with applications encouraged from individuals with lived experience.
• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity, and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us.
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

At Together Trust, your work has purpose. You’ll join a supportive hybrid team that values collaboration, continuous learning, and innovation.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Curious about us? Watch our short video to see what it’s like to work with us:

https://youtu.be/SEnw2o00T6E

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

Job Title: Volunteer Officer - VAC161

Working Hours: 37.5 hours per week (Flexible working offered by agreement)

Salary: £27,000 per annum

Contract: Permanent

Deadline: COP Tuesday 18th November 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be invited to a telephone screening call between Friday 14th November and Monday 24th November.

Interviews to take place: Tuesday 2nd December

Location: Hybrid - Leeds Hospitals Charity offices at St. James’s and LGI hospitals with occasional home-working.

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have experience in volunteer recruitment? Do you have a knack for building strong and meaningful relationships? If so, we want to speak to you.

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Working alongside the Volunteer Manager for Hospitals, the Volunteer Officer for Hospitals role  provides support to deliver our ambitious volunteer strategy. This role is responsible for the recruitment, training, induction and recognition of volunteers in our hospitals.

The person will: 

· Ensure that volunteers in hospital roles are recruited in line with charity recruitment procedures following SAFER recruitment practices and NHS England recruitment procedures as appropriate. 

· Build and maintain successful relationships with key stakeholders across the charity, Leeds Teaching Hospitals, and organisations across Leeds.

· Support the development and delivery of a recruitment plan for hospitals volunteering to ensure recruitment targets are met.

· Support on delivering a communication strategy that underpins recruitment targets for the hospitals.

· Ensure that all volunteers are offered an inclusive, rewarding, sustainable and equitable reward and recognition programme that regularly says thank you and aids retention. 

· Responsible for ensuring that the volunteer management database (CRM) is kept up to date for hospital volunteering and utilised in line with internal processes. 

· Deliver a volunteer training programme that ensures every volunteer in hospital roles receives appropriate mandatory and optional training as required by their role and has the opportunity for additional learning and development opportunities.

The successful candidate will have:

· 2+ years’ experience of recruiting volunteers or paid staff.

· Have a passion to work with and support volunteers of all ages, backgrounds and abilities.

· Knowledge and understanding of volunteer best practice.

· Knowledge of safeguarding and GDPR in a volunteer setting.

· Experience of delivering training in different formats.

· Strong written and verbal communication skills, including networking, influencing and relationship-building skills. 

Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact Clare Silverleaf.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Paid birthday day off upon successful completion of probationary period

· Additional annual leave days based on length of service

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Pension scheme- 5% employer contribution

· Annual pay review

· Health & Wellbeing support including:

o access to an Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

· NHS Blue Light Card and Discounts

For more information about the position and the charity, please visit our website by searching Leeds Hospitals Charity.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £31,830 - £35,280 per annum if based in London. £29,175 - £32,625 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Monday 10th November 2025

The application for this role will consist of a written application; a telephone interview; and an Assessment Centre (via Zoom).

Assessment Centres will take place week commencing 1st December and will consist of an interview and a task relating to the role.

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about our work, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

This role will be pivotal in devising, executing, and evaluating impactful marketing and communication strategies that resonate with key audiences and advance upReach's mission of transforming social mobility in the UK. The successful candidate will split their time between PR and external affairs (50%) and marketing campaign development and delivery (50%), with flexibility to adjust based on organisational priorities.

Reporting to the Senior Marketing and Communications Manager, and closely collaborating with the Junior Marketing and Communications Manager on specific projects, focussed on increasing press coverage, creating compelling marketing materials, and delivering impactful campaigns. You will work closely with the wider team to ensure all communications align with upReach’s brand, with the ultimate aim of championing upReach's mission to transform social mobility in the UK. You will also support upReach in fulfilling our 2024-27 strategic objectives.

CORE RESPONSIBILITIES

PR, External Affairs & Policy:

• PR Strategy: Contribute to the development and implementation of a PR strategy to raise awareness of upReach and the cause of social mobility, secure new partners/funders, and attract student applicants. 

• Media Content: Create press releases, opinion pieces, blogs and research that reflect the charity’s policy positions on key social mobility issues, and keep upReach website up to date with the latest coverage and articles. 

• Impact Monitoring: Track and quality score incoming press coverage to analyse performance and adjust strategies based on incoming insights, pro-actively securing additional backlinks.

• External Stakeholder Management: Help respond to incoming media inquiries, ensuring timely responses and distribution of materials. Cultivate relationships with journalists, media outlets, influencers, other social mobility organisations, and other key stakeholders to expand upReach’s visibility, updating the CRM and journalist database accordingly.

• Media, Policy and Research Monitoring: Track and respond to relevant social mobility and education-related policy changes in the UK, ensuring upReach has an active voice in these discussions where appropriate and disseminating key updates to the wider team. 

• Award Submissions: Support the identification and submission of high-quality award entries to build upReach’s profile across key target sectors.

• Crisis Communications: Support in the preparation of responses to any external inquiries or crises, ensuring upReach’s reputation is protected.

• Patron and Ambassador Research: Assist in the research of potential high-profile ambassadors for upReach, ensuring they align with our mission and values.

Marketing Campaigns:

• Student Attraction: Support the delivery of upReach’s student attraction strategy to raise awareness of upReach amongst eligible undergraduate students.

• Campaign Support: Assist in the planning and execution of multi-channel marketing campaigns that drive engagement with beneficiaries, partners, donors, and funders.

• Content Creation: Work closely with the marketing team to produce compelling digital and print content, including case studies, social media posts/templates, blogs, email campaigns, videos and more.

• Brand Consistency: Assist in reviewing external-facing materials to ensure they align with upReach’s brand guidelines, tone of voice, and key messages. Act in a consulting role to support the successful delivery of Associate-focussed communications. 

• Marketing Asset Management: Maintain a comprehensive inventory of marketing materials, ensuring resources remain up-to-date and relevant, while monitoring distribution amongst the team.

• Monitoring and Evaluation: Assist in reporting on the success of campaigns using tools like Google Analytics and social media insights.

• Collaborative Marketing: Collaborate with other charities, higher education institutions, and student societies, to develop co-marketing opportunities that expand programme reach among target student audiences.

Other responsibilities:

• Manage the External Affairs rotation to help one member of the Future Charity Leaders Programme (FCLP), upReach’s internal graduate scheme, to learn more about this area of the charity.

• Continue to develop skills, knowledge and best practice that will enable you to excel in the role, including training on pitching to the media, crafting compelling content and building press relationships.

• Undertake other marketing, communications or administrative tasks that are required within this role.

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit. 

SKILLS AND EXPERIENCE

We are looking for someone who is passionate about social mobility and believe that background should not be a barrier to graduate employment. 

To be successful, you would ideally have experience in marketing and communications, particularly in executing PR and policy strategies, facilitating media relations and/or running successful communications campaigns. While not required, experience within a charity, social impact or education-focused organisation would also be highly beneficial for this role.

Required skills:

• Written Communication: Ability to write in a clear and persuasive way that breaks down complex issues into digestible content (e.g. press releases, social media posts and newsletters). Excellent verbal communication for networking, media relations, and public speaking.

• Creativity and Storytelling: Strong creative flair to develop engaging content and narrative that resonate with different audiences across digital and traditional platforms.

• Media Knowledge: Good understanding of the media landscape, with experience in managing media contacts, securing coverage, and building relationships with the press.

• Attention-to-Detail: Strong eye for detail, including excellent proofreading and editing skills, to ensure high-quality, error-free content.

• Brand Awareness: Understanding of how to promote and protect upReach’s brand reputation and the importance of maintaining brand-compliant messaging across all platforms.

• Project Management: Strong organisational and project management skills, with experience handling multiple tasks and deadlines simultaneously. Ability to quickly adapt to changing situations, including responding to media inquiries or handling unexpected challenges.

• Pro-activity: A proactive attitude and an ability to suggest, research and implement new ideas to achieve our organisational objectives. 

Desirable (Not Required) Experience:

• Hands-on experience with some or all of the following tools/software:

  • G-suite

  • Zoom

  • Canva or similar design software.

  • Mailchimp or similar email marketing software.

  • Website content management systems (CMS).

  • Bigin, Zoho or similar customer relationship management tools (CRMs).

  • Trello

• Knowledge of GDPR compliance.

• Knowledge of regulations around charity communications, including compliance with data protection laws and ethical storytelling.

COMPETENCIES

In general, Senior Officer level involves you demonstrating more leadership capabilities than in an entry-level position. This includes having ownership of a new area (press/PR), and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or risks, and problem solve independently.

Please see below a summary of the key competencies required for this role:

• Motivation (2) - Shows self-motivation to increase upReach’s impact, and develops an understanding of team strengths in order to provide support to the wider team where needed.

• Leadership (2) - Takes responsibility for leading on set projects, creating a supportive environment for any others’ working on the project, and inspiring the wider team by keeping them informed on progress.

• Continuous improvement (2) - Pursues this continuously, focusing on developing specific skills needed in your own role, actively implementing any learnings from training, and measuring your own performance.

• Planning and organising (2) - Organising own work effectively, including scheduling, prioritising, setting and communicating realistic timeframes, and negotiating successfully when faced with multiple requests / working on collaborative tasks.

• Problem solving & decision making (2) - Being the key problem solver within area of responsibility, using experience to analyse problems from different angles, including getting input from others, asking questions and using data before making decisions

• Innovative (2) - Proactively suggestions to improve team’s current working methods, applying own knowledge and expertise to solutions

• Management (2) (rotations)- Able to give clear instruction and lets people know what’s expected of them in collaborative work or in area of leadership, and able to manage partnerships / external relationships effectively

• Commitment to social mobility (2) - Has developed an advanced understanding of social mobility and complex concepts within the field, and can articulate upReach’s role within this to external stakeholders

• Communication (3) - Express ideas effectively and sensitively, confidently handling challenging conversations, and leading meetings and sessions where appropriate.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Voluntary leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Monday 10th November at 12:00 noon.

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

The role is a full time and fixed term contract for one year. 

The Cafes Manager will take full responsibility in leading and operating a successful cafes and catering operation, giving our student members an excellent service experience every day, looking to implement our cafes operation with new and innovative ideas led by the Head of Commercial Services. This role forms a key part of our Operations team, led by the Director of Operations. Comprising of both front facing and behind the scenes departments including; Cafés and Bars, Retail, Bloomsbury Fitness Gym, Human Resources, Facilities and Systems, the team delivers core functions and central services for the Union, as well as providing a diverse range of quality facilities accessible to our 55,000 members. The Operations team, and this role, are central to the successful delivery of our new strategic plan that will set us on the path to become one of the best students’ unions in the UK, and more importantly a better students’ union for our members.

Position: Director of Service Delivery
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement

Our Director of Services Delivery will be:

• providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
• taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
• ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
• using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
• leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
• leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all

We’re looking for:

• substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
• proven success in setting and delivering strategic plans and achieving long standing impact.
• able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
• proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
• proven experience of delivering significant and sustainable business benefits through change programmes.

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The London Diocesan Fund (LDF) is seeking an Area Giving and Finance Advisor (Kensington) to play a key role within the Area Finance team, based at Causton Street.

Job Summary

The Area Giving and Finance Advisor provides comprehensive finance support to churches within the Kensington Area, aiding them in the development of their ministries, manage Common Fund giving and to support the Area Bishop’s staff team in the management of resources including monitoring clergy post numbers, curate funding, and other financial matters. As part of a small team of Area Giving and Finance Advisers, the role involves offering training, resources, and advice on parish financial management and administration, and advice on various giving methods, including online and contactless options. Additionally, the role entails promoting generous giving through training initiatives, facilitating the award of grants and loans to churches from Area funds, and fostering effective communication and relationship-building between the Area team, Finance team, and parish officers.

Job responsibilities:

· Support churches in effective financial management, compliance, and stewardship of resources.

· Provide finance training, advice, and resources to clergy, PCCs, and parish officers.

· Assist diocesan leaders with Common Fund giving and the allocation of Area resources.

· Facilitate and monitor grants and loans awarded to churches.

· Promote a culture of generosity and encourage varied giving methods, including online, contactless, and the Parish Giving Scheme.

· Deliver training and resources to support generous giving and stewardship.

· Build strong relationships and communication between parishes, Area teams, and the diocesan Finance team.

· Collaborate with the National Giving Team on parish support initiatives.

· Support Area staff and councils in monitoring posts, curate funding, and other resource matters.

· Work occasional evenings and weekends as required.

· Undertake other duties appropriate to the role.

Please refer to the attached Job Description for the full details on the main responsibilities.

Person Specification

Essential

· Experience of encouraging charitable giving. 

· Experience managing a wide variety of professional relationships.

· Understanding of the ethos and mission of the Church of England, and of the role of parish clergy.

· Effective written and oral communication skills.

· Numerate and financially astute – comfortable working with financial data.

· Christian faith with empathy to the mission and values of the Church of England.

· Right to work in the UK.

· The person will not require a DBS check.

· Experience of charity accounting (accounting qualifications are not a requirement) (desirable)

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months’ of employment
• Season ticket loans of public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

About Our Work 

Support Through Sport CIO, based in Nottingham, delivers sport-based intervention, mentoring, and youth work programmes to thousands of disadvantaged young people, empowering them to develop pro-social behaviours and providing a lasting positive impact within underserved communities.

The organisation works to a Theory of Change which ultimately provides at-risk young people with protective factors, diverting them away from negative influences such as youth offending, ASB, violence, gang culture and knife crime. Through an innovative, youth-led approach, Support Through Sport harnesses the power of sport to empower disadvantaged youth and create safer communities, where young people can thrive.

We’re passionate about implementing real change within disadvantaged and underserved communities, providing young people with support, guidance and opportunities which enable every young person to achieve their full potential.

Role Overview 

Support Through Sport CIO is seeking a highly motivated and organised individual to deliver our innovative School and Community Navigator programme throughout Nottingham and Nottinghamshire. The Senior School and Community Navigator will lead a team of three Navigators across four schools in Nottingham and Nottinghamshire. The role combines direct support to children and young people aged 10–17 with leadership and coordination responsibilities, ensuring delivery is of the highest standard and in line with Support Through Sport policies and project specifications.

Working closely with schools, families, and local agencies, the Senior Navigator will provide supervision and guidance to staff, build and maintain strong stakeholder relationships, and ensure effective safeguarding, monitoring, and reporting systems are in place. You will work with young people aged 10–17 in community settings, building trust-based relationships and providing early intervention to reduce risk factors linked to crime, violence, and exploitation.

The role combines youth work, mentoring, and community engagement, supporting young people to tackle challenges such as disengagement in education, substance use, poverty, discrimination, and school exclusion. You will act as an advocate for young people, bridging gaps with the wider community while promoting respect, empowerment, and positive life choices whilst working utilising a child-centred and collaborative approach.

At Support Through Sport, we use a range of creative approaches, including sport as a diversionary tool, to build brighter futures and create safer communities. Flexibility is essential, as sessions may take place during evenings and weekends, in addition to typical school hours. You will be required to work within the complex support system which often surround young people at-risk, to ensure a multi-agency approach to achieving the best possible outcomes for children and young people.

You will be supported to meet a benchmark of training and standards, including:

Basic Training

Health & Safety

Neurodiversity

EDI & Cultural Competence

Effective Communication

Resilience in Youth Work

Level 3 LA Safeguarding

GDPR & Data Protection

First Aid at Work

Enhanced DBS

Full Induction

Enhanced Training 

Contextual Safeguarding

Operational Skills

Domestic Violence and Sexual Abuse

Health and Wellbeing

Key Information

Position: Senior Targeted Practitioner - School & Community Navigators

Reporting To: East Midlands Regional Manager

Hours: 37.5 hrs per week

Contract: Full Time, 6 month probationary period

Salary: £28,000 - £29,000 per annum, depending on skills and experience

Location: Nottingham & Nottinghamshire (Nottingham Office)

Transport: Car driver essential

Essential attributes include: 

Experience working with children and young people (10–17 years) in school and community settings

Strong understanding of safeguarding and child protection, with experience responding to and escalating concerns

Proven experience supervising or leading staff or volunteers in a youth work, education, or community setting

Ability to build and maintain excellent relationships with schools, families and stakeholders

Strong knowledge of violence affecting young people, exploitation, and early intervention approaches

Experience of multi-agency working and attending safeguarding and strategy meetings

Ability to use case management systems and produce accurate reports and data

Excellent organisational, communication, and interpersonal skills

Commitment to equality, diversity, and inclusion in practice and leadership

Flexible working hours including evenings and school holidays

Full UK driving licence and ability to travel across Nottinghamshire

Desirable Attributes Include:

Qualification in youth work, education, or a related field (JNC strongly desired)

Experience of staff training, coaching, or professional development

Knowledge of local referral pathways and support services across Nottinghamshire

Experience working within schools or multi-school programmes

Training in conflict resolution, mental health first aid, or trauma-informed practice

Ability to work well both independently and as part of a team

Self-motivated with a positive attitude

Passionate about making a difference in the community

Strong youth engagement and relationship-building skills

Confident in delivering a range of sports and physical activities

Roles and Responsibilities 

• Provide leadership, supervision, and day-to-day support to a team of School and Community Navigators, ensuring high-quality delivery across all schools and community settings.
• Support the training, professional development, and reflective practice of staff, encouraging continuous learning and consistency of approach.
• Deliver services to the highest standards, in line with specifications, funder requirements, and Support Through Sport policies and values.
• Lead delivery across four schools and identified community hubs, building and maintaining strong working relationships with senior leaders, pastoral staff, SEND teams, and wider support services.
• Develop and sustain effective multi-agency partnerships with schools, statutory services, and community organisations to ensure joined-up provision and pathways of support.
• Attend and contribute to regular meetings with schools, community stakeholders, and safeguarding partners, representing Support Through Sport professionally.
• Liaise with relevant agencies and take appropriate, timely action to safeguard children and young people, ensuring safeguarding remains at the heart of all practice.
• Ensure staff follow safeguarding policies and procedures, providing oversight, guidance, and follow-up where required, and escalating concerns appropriately.
• Support risk assessments, contextual safeguarding discussions, and contribute to case management at multi-agency meetings.
• Oversee the planning, coordination, and delivery of mentoring and outreach support within both school and community settings, ensuring flexibility and responsiveness to local needs.
• Monitor and record outcomes effectively using Upshot, case notes, and assessments to evidence impact and progression.
• Provide accurate data, case studies, and impact reporting for funders, stakeholders, and internal learning, contributing to continuous improvement.
• Deliver targeted 1:1 mentoring, small group sessions, and outreach with children and young people, supporting engagement, wellbeing, and positive life choices.
• Encourage participation in education, training, and community opportunities, advocating for pathways into positive progression.
• Act as an advocate for young people, ensuring their voices influence programme design and delivery, and that they feel heard, valued, and respected.
• Champion equality, diversity, and inclusion within delivery, ensuring support is tailored to meet the individual needs of all young people.

Benefits Include: 

• Working alongside a very passionate team
• Enhanced DBS check provided
• Further development opportunities
• Sense of satisfaction
• Ongoing personal support
• Great team incentives
• Positive working environment
• Career Progression opportunities
• Competitive salary plus expenses
• No micro-management
• Training and CPD offers

Note

Please note that in order to apply for this role all candidates must hold the right to work in the UK, undergo an enhanced DBS check and provide 2 professional references. If these are not completed in a timely manner, your application maybe disqualified.

We look forward to receiving your application and hearing about how you can support us to build brighter futures for young people in Nottinghamshire!

Centre Manager – Youlbury Scout Adventures
Location: Youlbury, Oxfordshire (Live-in role – accommodation provided)
Salary: £37,800 per annum, Band F, Level 3
Hours: 35 per week – evening and weekend work required on a rota basis
Contract: Permanent

We’re hiring a Centre Manager at Scout Adventures Youlbury in Oxfordshire – a live-in leadership role where you’ll manage an outdoor activity centre, lead a team of staff and volunteers, and deliver inspiring experiences for young people from across the UK and beyond.

About the role

Youlbury is part of Scout Adventures – a national network of outdoor activity centres that inspire and educate thousands of young people every year. As Centre Manager, you’ll lead the team that makes it all happen: from outdoor learning and adventure activities to catering, site safety, and customer service.

You’ll work closely with staff, volunteers, visitors, and partners to deliver exceptional experiences while ensuring smooth, safe, and financially responsible operations.

Living on site allows you to be part of the fabric of the centre – building relationships, responding quickly when needed, and enjoying everything this special environment has to offer.

What you’ll be doing as our Centre Manager – Youlbury:

• Leading and supporting a team of staff and volunteers to deliver high-quality services
• Managing daily operations, including accommodation, catering, activities, and events
• Ensuring every visitor has a safe, smooth, and memorable experience
• Overseeing the site budget and contributing to financial planning
• Building strong relationships with the local community, volunteers, and Scout teams

What we’re looking for in our Centre Manager – Youlbury:

• Experience managing teams in a busy, customer-facing setting
• Confidence working with budgets, health & safety, and operational planning
• A hands-on leader who thrives on variety and challenge
• A passion for outdoor learning and a values-driven approach
• Strong organisational and problem-solving skills

Why live and work at Youlbury?

This is more than just a job — it’s a lifestyle. You’ll live among nature, with woodland walks, wildlife, and outdoor adventure just outside your door. On-site accommodation means no commute and the chance to be fully involved in a vibrant, purposeful community.

What you’ll get in return:

• 28 days holiday (rising to 32 after 2 years), plus extra days at Christmas
• Double-matched pension contributions up to 10%
• Award-winning Charity of the Year (Charity Times Awards 2022)
• Family-friendly policies and generous leave
• Access to training and development through our internal learning hub

Applications close: 23:59 on Monday, 10th November 2025

Interviews will be held in person: at Youlbury on Monday, 24th November 2025

Strictly no agencies.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Community Fundraiser - London​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.​

Key Responsibilities: ​​​

• Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​​

​For this role, the successful candidate must live in the London area.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 28th November 2025

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Area Manager to play a pivotal role in our Domestic Abuse Service in London.

Sounds great, what will I be doing?

As a senior member of Hestia's operations team, your role is pivotal in ensuring the effective delivery of the organisation's strategic objectives. You will contribute to the development of Hestia's strategic goals and annual planning processes, translating these into a comprehensive Area Plan that aligns with the organisation's values and aims. This plan should be delivered effectively across services, with a focus on continuous improvement and outcome-driven service delivery. You will be responsible for identifying opportunities to enhance service performance through a SMART annual business plan. Ensuring adherence to Hestia's policies and procedures is essential, as is contributing to their ongoing refinement. Collaboration with the New Business and Development Team is key to identifying new opportunities, supporting tender submissions, and managing the integration of new services with careful planning and capacity assessment.

Building strong partnerships with voluntary and statutory sector providers is crucial to fostering best practices and a collaborative approach to service planning. You will ensure services meet contractual and legal obligations through regular audits and robust health and safety systems. Additionally, you will work with internal teams to shape external messaging and influence decision-making at both local and central levels.Effective resource management is a core aspect of the role. You will plan and manage budgets, ensuring financial accountability and alignment with projected figures. This includes making optimal use of staff, property, equipment, and IT resources. As a leader, you will provide clear direction and support to local service managers, fostering a high-performing team culture. You'll ensure managers are equipped with up-to-date knowledge and best practices, and that staff development needs are met through structured induction and training.

Performance management is integral, with expectations and standards clearly communicated and supported through coaching and supervision. You will model person-centred, recovery-focused approaches and ensure staff are regularly supervised and performance is reviewed. Recruitment must be proactive and aligned with funding contracts, in collaboration with HR and service users. Service quality is paramount. You will ensure service users' needs and aspirations are accurately assessed and that they have a voice in shaping service delivery. Regular quality audits and performance reporting will inform strategic decisions and highlight risks and opportunities. You'll promote service user involvement and co-production, working closely with relevant teams to embed these principles.

Financial oversight includes setting annual budgets with the Directorate and Finance teams, ensuring efficient use of resources and high standards in financial and administrative processes. You will implement recommendations from safeguarding reviews and maintain accreditation standards for domestic abuse services. Housing management responsibilities include ensuring compliance with operational policies, managing rental income, voids, arrears, and maintenance. Health and safety audits and risk assessments must be conducted within organisational timeframes. You'll liaise with partners on tenancy matters and ensure accurate record-keeping and reporting. Finally, you will maintain strong communication through regular meetings with managers, ensuring alignment and accountability across all areas of responsibility.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will have a proven senior-level track record in leading and delivering recovery-focused and trauma-informed services within a dispersed organisational structure. They will demonstrate the ability to balance the demands of delivering high-quality services that meet regulatory standards while remaining financially sustainable. Extensive experience in managing operational teams and driving performance improvements is essential. Success in securing and implementing new business opportunities is a key requirement, alongside experience in managing teams across multiple sites. The role demands a strong background in organisational change and service reconfiguration, as well as business and financial planning, including oversight of significant budgets. The candidate should also have a history of designing and delivering innovative service models and managing complex contract negotiations with commissioners.

A deep understanding of housing management and experience supporting a wide range of service user needs is vital. The candidate must be passionate about Hestia's mission and capable of inspiring and motivating staff at all levels. They should be skilled in empowering teams, fostering high performance, and adapting their management style to suit different situations whether user-led or directive.
Strategic thinking is crucial, with the ability to analyse data, trends, and risks to position the organisation for success. The candidate must be able to build rapport with service users and their families, instilling confidence and trust. Establishing credibility with commissioners and external stakeholders quickly is also important.

Experience in managing domestic abuse services and overseeing local project and service managers is required. The candidate should be familiar with the strategic landscape of care and support services and understand its implications for the organisation. They must have demonstrable experience in contract management, budget oversight, and knowledge of legislation and best practices in care, health, support, and community engagement.

The ability to transform underperforming services and support staff through robust improvement plans is essential. The candidate should have extensive knowledge of supporting women and children affected by all forms of violence against women and girls (VAWG). They must be capable of managing diverse teams with varied skill sets and working independently within policy frameworks.

Strong communication skills are required, along with a high level of financial and commercial acumen. The candidate should possess a working knowledge of the legal framework for protecting vulnerable adults and children and understand the importance of outcome-focused service delivery. A solid grasp of safeguarding issues and the ability to respond appropriately is also necessary. Proficiency in administration and IT communication tools will support effective performance in this role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.