Product management jobs

1. Are you passionate about empowering others with life-saving skills?
2. Do you want to make a real difference in your community?

• Salary: £25,276 per annum
• Location: York
• Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
• Contract: Full-time, permanent
• Additional benefits:
  • Paid mileage and expenses for travel
  • Ongoing professional development, including support to maintain your subject competence and certifications
  • Flexible working patterns to suit your schedule
  • Corporate uniform provided for a professional appearance
  • Enhanced DBS check paid for by the organisation
  • A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)

• Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
• Set up training venues, ensuring all materials and equipment are ready.
• Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
• Maintain up-to-date knowledge of your subject area through professional development.
• Promote the organisation’s products and services to learners.
• Complete all required documentation promptly and accurately.

• Essential qualifications:
  • Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
• Experience:
  • Delivering first aid and/or health and safety courses to adults.
• Skills:
  • Excellent communication and interpersonal skills, with the ability to engage diverse groups.
• Other:
  • Physically able to perform CPR on a manikin on the floor.
  • Confident using Microsoft applications and digital tools for course administration.
  • A full driving licence and access to a vehicle for travel to training venues.

• If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
• Application is by CV only – no covering letter required.

• Initial telephone call with the regional manager for the area
• In-person interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.

• ASAP – applications will be reviewed on a rolling basis

The Role

We're looking for an experienced community development worker to lead a portfolio of projects and support the wider Lost Woods team. Using an asset-based community development (ABCD) approach, you'll work with adults, children, young people and families — particularly those facing barriers to accessing nature.

Your lead projects will include:

• Woods on Prescription and sustainable community woodland wellbeing activities
• Five Ways to Family Wellbeing – building confidence to take children and YP into woodlands
• Networking for underserved groups engaging with woodland and nature
• Evaluating and legacy-planning for all lead projects by November 2027

Alongside the team, you'll:

• Engage communities, map needs and help overcome barriers to participation
• Support volunteer groups to develop their own sustainable woodland activities
• Work with landowners, local authorities and partners to improve woodland access
• Deliver training, events and networking for stakeholders
• Report accurately on outcomes and maintain GDPR-compliant records
• Represent AirS at events and through social media
• Contribute to fundraising for Lost Woods and future AirS projects

About You

Essential:

• Experience of community development, including asset-based approaches and mentoring community groups
• Experience delivering nature-based, outdoor or conservation activities across a range of ages and abilities
• Experience working with people from diverse backgrounds, including those with vulnerabilities or complex support needs
• Experience on multi-organisation partnership programmes
• Confident collecting, monitoring and evaluating data and writing funder reports
• Knowledge of ABCD and an understanding of barriers to community involvement, particularly in rural areas
• Strong interpersonal skills — able to influence and motivate volunteers, communities and stakeholders at all levels
• Good organisational skills and experience meeting monitoring and reporting requirements
• Qualified to GCSE level or equivalent; Forest School (level 2/3), Eco Psychology, Nature Connection or Counselling training also considered
• Current driving licence and use of own vehicle
• Outdoor First Aid trained, or willing to be — you'll lead risk assessments for woodland activities

Desirable:

• Accredited qualification or significant experience in community development or community organising
• Knowledge of rural Sussex, relevant statutory services and local conservation organisations
• Experience of line management or team leadership
• Coaching, mentoring or training facilitation skills
• Experience using social media to promote projects

Location: Lost Woods programme area (West, Mid & East Sussex) with home working Hours: 21 hours per week (some evenings/weekends – TOIL given) Salary: £30,833 pro rata Contract: Fixed term – programme ends November 2027 Annual leave: 28 days pro rata | Pension: 5% employer contribution

AirS is committed to equality of opportunity. This post is subject to a DBS check.

Various locations across the Liverpool area.
Some flexible hybrid working - 4 days office based, 1 day work from home.

1 Permanent and 1 Fixed term until 30th June 2027

Hours: 35 Hours per week

About the Role

Role Purpose:

Do you enjoy helping people? Are you a compassionate and people focused person?

Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?

The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.

The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.

A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.

They will work collaboratively with their team, management and external organisations.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Requirements

To be appointed as a Debt Advice Caseworker, you will need to have:

1. Knowledge and experience of complex debt casework, covering priority and non-priority debt  advice, options and insolvency solutions.

OR

To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral/written communication skills and be numerate to the level required by the tasks.

5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.

6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.

7.  IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

9. Ability and willingness to work as part of a team.

10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy

11. Ability to work across different sites within Liverpool.

12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.

Responsibilities:

1. Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.

2. Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.

3. Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.

4. Ensure income maximisation through the take up of appropriate welfare benefits.

5. Prepare and present cases to statutory bodies, tribunals, and courts when required.

6. Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.

7. Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.

8. Comply with systems for monitoring and reporting purposes.

9. Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.

10. Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.

11. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

Research and Campaigns

1. Keep up to date with current research trends and campaign issues.

2. Participate in research and campaigns activity by providing information on client’s circumstances and acting on behalf of the client.

Essential Criteria

1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

2. An understanding of the problems and issues associated with unmanageable debt and their implications for clients and advice service provision.

3. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.

4. A good understanding of the skills and techniques used in interviewing clients through a range of channels including telephone, digital and face-to-face.

5. The ability to understand the needs of others and to empower clients to take action for themselves.

6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

8. The ability to work as part of a team and to respond positively to change.

How to Apply

For more information and to apply, please click on the Redirect button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Designer

We’re looking for a talented Designer to create high quality, on brand visual content that brings children’s stories to life and drives growth, retention and an exceptional experience for the charity’s generous supporters.

From digital campaigns and social content to print materials, event assets and external reports, your work will strengthen campaigns and deepen supporter engagement.

Position: Designer

Location: Milton Keynes / Hybrid (Tuesday/Wednesday in the office)

Hours: Full time 36.5 hours per week

Contract: Permanent

Salary: Starting from £30,874 (FTE) depending on experience + good range of benefit

Closing Date: June 10, 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.

Join one of the largest child-focused Christian charities, working in almost 100 countries to bring lasting change to children living in the world’s toughest places. Inspired by the Christian faith, they work with people of all backgrounds to help children experience life in all its fullness. Working here, you become part of a global partnership committed to transforming children’s lives. Last year alone, the charity directly impacted the lives of more than 43.9 million children.

What if your creativity could change a child’s story?

• Imagine starting your day knowing your designs will help someone choose to sponsor a child, respond to an emergency, or stand up for justice.
• Imagine creating visuals that move people, supporters, partners, churches, colleagues to take action they didn’t expect to take.
• Imagine seeing your work out in the world and knowing it’s part of something bigger than you. If that kind of purpose fuels you, you might be exactly who we’re looking for.

About the Role

You’ll collaborate across the Fundraising & Marketing department, building strong relationships, understanding colleagues’ needs and delivering creative solutions that elevate communications. This is a hands on, ideas driven role where every day is different, ideal for someone highly relational, super organised and always looking for fresh ways to engage audiences across digital, social and print channels.

What you’ll be doing

• Work alongside the Senior Marketing Services Manager to design a wide range of fundraising and marketing materials
• Bring fresh ideas to Child Sponsorship marketing
• Work closely with acquisition teams to understand their design needs and deliver effective solutions
• Design reusable templates and easy to use assets that strengthen brand consistency
• Thrive in a fast paced fundraising environment
• Support the web team with webpage redesigns that strengthen the fundraising product experience
• Play your part as a brand guardian, ensuring all communications are on brand, consistent and accessible, while still leaving room for child centred creativity that brings our mission to life.

About You

What you’ll bring

• Strong, wide ranging portfolio showcasing design skills, built up over 3+ years of professional experience or supported by a relevant qualification
• Proactive, adaptable approach with a willingness to learn quickly
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Digital fluency, including Adobe Express and Microsoft Office
• Keen eye for detail across typography, copy and layout
• Excellent communication and interpersonal skills
• Strong organisational ability, with confidence prioritising and taking ownership under pressure
• Enthusiasm for contributing fresh, exciting creative ideas
• Confidence using AI tools to support creative ideation, mock ups and production
• Up to date knowledge of design trends and best practice
• Comfortable with, or sympathetic to, the charity’s Christian ethos and values

Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it.

Benefits include: Pension, generous holiday entitlement, free parking at our Milton Keynes office, hybrid working and learning and development opportunities across the global partnership

About the Organisation

Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes.

The organisation is Disability Confident Employer that values diversity and aspire to reflect this in the workforce. We welcome applications from people representing all sections of the community.  The charity also operates flexible working policies and practices.

Other roles you may have experience of could include Digital Designer, Content Creator, Content Designer, Marketing, Communications, Digital Marketing, Marketing and Communications, PR, Campaigning, Media, Brand Content, Fundraising, Fundraising and Marketing. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based
(Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.)

Term: Fixed Term until 31st March 2028

Hours: 35 hours per week

About the Role

Responsibilities:

1. Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.

2. Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.

3. Complying  with systems for monitoring and reporting purposes.

4. Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.

5. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

Research and Campaigns

1. Keeping  up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances,

Essential Criteria

1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

2. An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.

3. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.

4. A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.

5. The ability to understand the needs of others and to empower clients to take action for themselves.

6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

8. The ability to work as part of a team and to respond positively to change.

Here are some examples of how we help our clients:

In Person Enquiry.

Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action.

The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors.

The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts.

Telephone Enquiry.

Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her.

The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient.

The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home.

As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full.

Requirements

Person Specification:

1. To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and  non-priority debt advice, options, and insolvency solutions.

You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.

• OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral and written communication skills.

5. Numerate to the level required by the tasks.

6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

7. Ability and willingness to work as part of a team.

How to Apply

For more information and to apply, please click on the redirect button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Are you our next Trusts Fundraising Officer?

If you have a talent for story telling, are looking for a role where your words can make a lasting impact and are passionate about giving vulnerable young people life changing opportunities, then this is the job for you. We’re seeking a talented individual who can tell our story and help secure vital funding from trusts and grant-makers.

Trusts and other grant-makers are an important source of funding for our charity. As we look ahead, we’re expanding our Trusts fundraising portfolio to meet the growing needs of our programmes. This is where you come in.

As our Trusts Fundraising Officer, you’ll be an inspiring storyteller whose enthusiasm for our work shines through in your writing. You’ll play a key role in researching new funders, crafting compelling funding applications and keeping our supporters engaged with our work. Your work will involve developing case studies and gathering evidence to show the need for our services. This will help secure sustainable funding. You’ll be supported by our experienced Trusts Fundraising Manager to build lasting relationships with funders. Together, you’ll keep them engaged and informed about the positive impact they’re making on the young people we support.

The Trusts Fundraising Officer must be self-motivated, well organised, able to multi-task, have good administration skills and understand the “power of the outdoors”.  Paid or voluntary experience in a fundraising environment is essential.  This is a great opportunity for somebody looking to take the next step in their career, with plenty of scope to develop your skills and experience within a supportive team. Whilst the role is home-based you must live in the South West to ensure easy access for in-person meetings.

The Charity

At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.

We’re proud to offer our programmes completely free of charge to participants which means the fundraising team is crucial. With ambitious plans to help more young people over the coming years, our Events Fundraising Officer role is an exciting opportunity to make a real difference. You’ll be well-supported as part of a small fundraising team with a big heart, with plenty of opportunities to visit our programmes and see the tangible impact of your work. 

What We’re Looking For:

• Outstanding communication skills – You can write clearly, persuasively and passionately. You’re confident speaking to others about the charity’s work.

• Writing experience – You have experience writing successful funding applications, proposals, or compelling articles, ideally but not necessarily with a  fundraising focus

• Fundraising experience - You may not have written a grant application before but you should have some paid or voluntary experience in a fundraising capacity.

• Attention to detail – You take pride in your work, have a good eye for detail and a thorough approach.

• Creativity - able to put together eye-catching proposals, impact graphics and social media posts.

• Self-motivation and organisation – You’re able to manage your own time and prioritise effectively.

• Passion for the outdoors and youth development – You understand the importance of giving vulnerable young people outdoor experiences and are willing to put on your waterproofs and join in on our activities and camps to witness first-hand the difference the Youth Adventure Trust makes.

• Willingness to learn - if you think you have what it takes but don’t have lots of experience as a Trusts Fundraiser, this role comes with plenty of scope to develop your writing skills and gain experience within a supportive team environment.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Communications Officer - IPNEd 

We are looking for a Communications Officer to join the IPNEd Secretariat. This role will lead our internal and external communications, including copywriting, content creation, sharing and monitoring across all our communications channels. 

About IPNEd

The International Parliamentary Network for Education (IPNEd) works to mobilise the political leadership necessary to accelerate the delivery of quality education for all.

As the first and only global parliamentary network dedicated to education, IPNEd seeks to grow and deepen political understanding of and commitment to quality education for all.

To do this, we work with parliamentarians individually and in groups at the national, regional, and global levels. 

The Network consists of more than 500 parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - by increasing funding, improving learning, especially foundational early-grade literacy and math skills, and advancing global educational equity.

About Results UK

Results UK hosts the IPNEd Secretariat.

Results UK seeks to make change in the world by utilising a combination of grassroots, parliamentary, and policy advocacy to create the public and political will to end poverty.

Alongside IPNEd, ​Results UK hosts another organisation, Send My Friend to School, the UK’s umbrella body for organisations working on global education.

Role Description

The IPNEd Secretariat’s role is to ensure that IPNEd members can exercise their unique functions as Members of Parliament as effectively as possible to accelerate educational progress. Timely and effective internal and external communication is central to this work.

We are looking for a proactive and skilled Communications Officer to lead the delivery of content to expand IPNEd’s reach, grow audiences, and drive meaningful engagement with MPs and our wider stakeholders. 

You will develop and implement strategies to strengthen IPNEd’s communications channels, collaborate with our partners to design and implement communication strategies, and support our global priorities.

The role also involves supporting internal communications with our parliamentary membership, including maintaining our membership database.

You will also monitor the performance of our communications efforts, identifying and testing ways to improve reach and engagement to ensure continuous improvement and impact.

We are looking for someone who can be proactive, efficient, and flexible in supporting all aspects of IPNEd's internal and external communications. You will thrive in a fast-paced environment in which you will play a central role in identifying and responding to external developments.

This post will offer unparalleled opportunities to contribute to policy and advocacy in support of global education and to develop knowledge of policy development, advocacy, and the particular roles of members of parliament in delivering change.

Duties include, but are not limited to:

• Content Creation

Develop written and visual content, including blog posts, newsletters, social media posts, press releases, infographics, and videos. 

Tell strategic stories that highlight the importance of education and profile the work and impact of members of parliament in accelerating educational progress.

Draft op-eds, speeches, and press releases to shape conversations and advance IPNEd’s mission.

Lead on the development and publication of regular and occasional email newsletters and general emails.

• Media Relations 

Monitor external media and use this to inform IPNEd's external communications.

Build and maintain relationships with external media and other organisations, identifying opportunities to collaborate and to pitch content.

• Digital Communications

Manage the organisation's website, including development, maintenance, and continuous improvement. 

Implement and oversee digital communications channels, including our presence on X, Bluesky, Facebook, and LinkedIn. 

Develop and produce performance data and reports for digital channels. 

Use performance data to test new approaches to communications.

• Strategic Planning & Collaboration

Contribute to and implement communications and external engagement strategies. 

Work closely with the Executive Director and Senior Policy & Advocacy Adviser to identify content and engagement opportunities. 

Represent IPNEd in meetings with Network members and external partner organisations, building strong working relationships.

• General

Maintaining systems necessary to support effective communications, including member, supporter and partner databases.

Supporting the Secretariat with research and writing.

The post-holder may be required to travel internationally.

The post-holder will also carry out other duties as necessary.

Essential skills and experience

All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verification. We are not able to offer visa sponsorship for this role.

Proven experience in a communications role within the not-for-profit, international development, or advocacy sectors.

Strong written communication skills, with proven experience drafting press releases, articles, comment pieces, blogs and social media posts.

Proven ability to craft engaging written, visual, and multimedia content for digital platforms.

Strong understanding of social media analytics to drive up engagement and increase our online visibility. 

Familiarity with digital content tools (e.g. Adobe Suite, Canva).

Skilled in managing websites, email marketing, and content management systems (e.g. Mailchimp, Squarespace).

​Experience of working with parliamentarians or in public affairs, campaigning or advocacy work in either a paid or voluntary environment, preferably in the context of international development or education.

​Strong interpersonal skills and an ability to work with a wide range of people.

​Excellent written and verbal communication skills.

​Excellent organisational skills with strong attention to detail.

​Willingness and flexibility to work across a range of tasks and activities.

Personal attributes

​A passion for politics, international development, and global education.

​Self-starting, highly organised, and able to manage multiple tasks.

​Confident and willing to initiate contact and discussion with parliamentarians and officials.

​Able to respond flexibly to changing priorities, and to both set and work to deadlines.

​A good team worker who enjoys supporting other members of a team and working together for common objectives.

​Willingness to work in an all-party, politically neutral organisation and to work enthusiastically with members of all political parties.

​Willingness and ability to travel outside the UK.

​Ability to quickly absorb information.

Desirable criteria

Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin.

Equality, Diversity and Inclusion 

Results UK is an equal opportunity employer.

Results UK is opposed to discrimination in employment as well as in society, politics and the economy, and seeks to avoid discrimination in its own employment and recruitment of staff and volunteers. We will not discriminate on grounds of creed, race, gender, sexual orientation, disability or age.

We positively welcome the contributions of people from a wide range of backgrounds, skills, and abilities, recognising the value that different perspectives bring to the organisation.  As part of this commitment, we aim to attract and retain high-calibre staff of all backgrounds by offering a range of people-centred policies to support our staff, including options to work from home, flexible working and agile contracts, training and professional development opportunities, and membership of the disability confidence scheme. Further information about these is available on request.

As an organisation, we are committed to ensuring that our recruitment policies and processes are inclusive, equitable, and fair.

Personnel policies are available on request.

Salary, benefits, and other key information

IPNEd is hosted by Results UK. The line manager for this role will be IPNEd’s Senior Policy & Advocacy Adviser.

1. Starting date 

The position is available immediately, and is offered as an initial 12-month contract with the intention of being extended if funding permits.

2. Salary 

This role is graded at Results Professional Level Two with a salary of £32,785 per annum.

3. Hours of work

This is a full time role 35 hours a week. These hours will be worked as agreed with the line manager, but some flexibility may be required to meet the needs of the job. There is no paid overtime, but Results UK offers a flexitime system for all staff. 

4. Holidays 

25 days per year plus bank holidays. Holidays increase by one day per year of service to a maximum of 30 days. Holidays are earned in arrears. 

5. Notice Period and Probationary Period

This role has a one-month notice period. The employee will have a probationary period of three months, during which time the notice period is one week.

6. Location

The post is a hybrid role with the expectation that the postholder can work from Results’ office at Clarence Centre for Enterprise and Innovation, 6 St George’s Circus, London, SE1 6FE when required.

Currently, most Results UK staff are combining working from home with time in the office. 

7. Travel

Occasional International travel will be required. The post holder must be able and willing to travel to Global North and Global South countries.

8. Additional Benefits

Staff joining Results are automatically enrolled in our company pension scheme unless they choose to opt out. A legally mandated minimum employee contribution applies, and all employee contributions to the pension are matched 1:1 by Results up to a maximum of 5% of gross salary.

Staff may receive a tax-efficient loan for the purchase of a bike, through which the final price of the cycle is lower than on the market.

Staff may receive a loan for the purchase of a travel season ticket. 

Recruitment Process

Applications should be made using our online application portal using the apply now button above.

As part of the process you will be asked to submit:

• A CV.

• A covering letter setting out how you meet the selection criteria. 

• Examples of previous communication products that you have been responsible for before. This should be provided as a separate document with the content shared as you see fit, but could include links to material available online.

• The application deadline is midnight on Friday, the 19th of June 2026.

  First-round interviews will be held online on the 25th and 26th of June.