Relationship management jobs

This is a fantastic opportunity to build and grow Molly Rose Foundation's lived engagement and youth programmes, and to push for a safer online world driven by the needs and perspectives of lived experience.

Working at the intersect of tech accountability, online safety and suicide prevention, Molly Rose Foundation was founded following the death of 14-year old Molly Russell.

Today we’re committed to building and amplifying the voices of those with lived experiences of online harm – and to challenging government, regulators and tech firms to listen to and act decisively on what they have to say.

MRF is grounded in youth and lived experience, and we will always ensure the lessons of Molly's death act as a catalyst for positive change. You’ll help us maintain and grow our networks to build and amplify the voices of youth, bereaved parents and young people directly impacted by harms, and have a track record in working in partnership across the sector.

As Lived Engagement and Youth Manager you'll build strong internal and external relationships and ensure lived experience and youth runs through everything we do.

You'll manage day-to-day relationships with youth and lived experience advocates and have a strong focus on safeguarding and trauma-informed practice.

This is a rare opportunity to build a lived experience programme that really counts. We’re looking for an exceptional individual who’s motivated by the chance to really make a difference. Your work will help to ensure that tomorrow’s young people live long and stay strong.

MRF is committed to flexible working and we know that a diverse team makes us stronger. While we are recruiting for a full-time position, we will actively consider part-time and flexible working requests.

Please submit your CV and a cover letter, no more than two sides each, to apply for this role. Please refrain from overly relying on AI in your application. 

The National Gallery is looking for an experienced Project Manager to lead the delivery of the upcoming major capital projects at the National Gallery. This is an exciting opportunity to contribute to a major capital project that will have a lasting impact on the Gallery’s future.

The successful candidate will have a proven track record in managing complex capital projects and a strong understanding of heritage environments and design quality.

This is a full-time, fixed-term contract for up to 36 months. The role is primarily on-site (4–5 days per week), with some flexibility. Full attendance will be required during key project phases.

For more information, please refer to the attached job pack and explore the benefits we offer.

Join us and help create opportunities that change young lives.

Career Ready is a UK-wide social mobility charity, working to empower young people with the skills, confidence, and networks they need to succeed. We’re looking for a proactive and strategic Corporate New Business Development Lead to drive growth in our corporate and partnerships income, unlocking innovative collaborations that deliver real impact.

In this pivotal role, you’ll identify and secure high-value corporate partnerships, craft compelling proposals, and lead pitches to senior decision-makers. You’ll work closely with colleagues across Communications, Programmes, and Operations to create multi-year partnerships that combine funding, programme support, and brand alignment—helping us reach more young people than ever before. The role is home-based, but you’ll have opportunities to travel across the UK (primarily London, Manchester, and Edinburgh) for meetings, events, and networking opportunities (expenses covered), giving you variety and the chance to build relationships face-to-face.

We’re seeking someone with a proven track record of winning significant corporate partnerships (five-figure or ideally six-figure), excellent communication and influencing skills, and a strong understanding of CSR/ESG trends. If you’re entrepreneurial, creative, and thrive on building relationships from scratch, we’d love to hear from you.

For full information view our candidate pack, which is available when you click on Apply.

Closing date for applications: 9am on Monday 12 January 2026

First stage interviews: expected to take place w/c 19 January 2026 

Direct Marketing Acquisition Manager (Direct Response)

You will develop and oversee a specialist area of direct response marketing, taking responsibility for paid media activity resulting in giving and prize-led support, and the associated programme and products. You will ensure the highest standard of quality and compliance, across a diverse programme mix. You’ll manage significant income and expenditure budgets and deliver exceptional fundraising campaigns to drive an ambitious growth plan, accelerating progress towards a cure.

Collaborating with different teams across the charity, you’ll be planning, managing and delivering the direct marketing programme across a range of media including digital, TV, telephone, and print. Activities in the acquisition portfolio are diverse; from delivering an established, successful core programme to playing an important role in exciting cross-organisational projects.

You’ll work with a team of three across a range of channels, media and projects at the charity; speaking to range of audiences with one theme in common – compelling people to stand with us for a cure.

Key Responsibilities:

Programme and campaign management

· Lead the development and delivery of the direct marketing acquisition programme and strategy, with a particular focus on the direct response elements.

· To be responsible for reviewing and developing our Weekly Lottery Strategy to maximize income.

· Oversee the delivery of the direct response acquisition campaigns; ensuring they are in market on time, on budget and on brand.

· Deliver consistent, structured testing to ensure continuous improvement. Where appropriate and worthwhile, ensure testing is applied to all activity and reviewed with recommendations acted upon.

· Involvement in charity-wide projects and groups; putting supporters at the heart of what we do, as well as playing a key role in the delivery of our Fundraising & Marketing Strategy.

· Management of all key acquisition suppliers including routine reviews, briefing, optimisation and general relationship management.

· Annual planning of acquisition direct marketing; including input to operational planning and development of relevant marketing plans.

· Ensure the campaign planning and delivery cycle is adhered to across the team, and all stakeholders are well managed.

· Ensure routine end of campaign reviews and analysis (with suppliers as well as your own), with proactive adaptation of plans to optimise results.

· Ensure contingency plans and activities are in place to close any expected income gaps.

People management

· Management and development of a team of three, with two direct reports.

· Empowering team members to succeed and grow with clear, SMART goals and development plans in place.

· Complete routine 1-1 meetings and annual appraisals with direct reports.

· Developing a high performing team who work collaboratively across the charity.

· Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to contract and routine performance reviews.

· Working closely with the Supporter Care and Data teams to ensure the acquisition activity and processes are well understood and that they can support the team as best possible.

Budget management and reporting

· Annual budgeting of direct marketing programmes and campaigns.

· Regular forecasting in line with the annual cycle, making recommendations around budget allocation and managing expectations throughout.

· KPI tracking, trend analysis and interrogation of results at all levels.

· Regular financial performance reporting.

· Programme optimisation to ensure contribution targets are met and contingency planning as required.

· Detailed reporting geared towards a longer-term view of performance, covering long-term & ROI modelling, lifetime value and considering supporter experience and engagement.

What we are looking for:

· Budget management experience – preferably across expenditure and income 

· Campaign management – specifically direct marketing campaigns

· Media planning experience – across a range of media types

· Agency management – including creative and professional acquisition fundraising agencies as well as others such as printers and market researchers

· Demonstrable people management experience

· Ability to understand complex data sets and compile meaningful reports and analysis

· Excellent attention to detail

· Strategic and critical thinking

· Getting the best out of people and agencies

· Understanding of compliance in direct marketing

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

Do you have excellent attention to detail? Do you have great organisational skills? If yes, then this is the role for you. 

We are looking for a Training Advisor to join our friendly team at the Alliance Training Centre located in Tonbridge, Kent.

This is a fantastic opportunity for someone to support our training administration processes within the Training Centre and contribute to the effective support of the Alliances employer and customer facing services.

Benefits:

•  26 days annual leave plus 8 bank holidays
•  Employer and employee contribution pension scheme
•  Birthday leave so you can have a day off for your birthday dedicated to you and your well being
•  Regular access to internal and external learning and development opportunities
•  A Recruitment Referral Payment Scheme, giving you an introductory payment of up to £300 if someone you have referred to the Alliance takes up a role in the charity
•  Access to our Employee Assistant Programme (EAP), which includes 24/7 helpline access, dedicated managers helpline, confidential counselling sessions delivered by accredited specialists, legal, debt and life management advice, discounts, and wellbeing content plus resources
•  Savings of up to 25% on O2 Refresh Airtime Plan on any new phone or tablets
•  A dedicated mental health First Aider to support your mental well being

Main duties:

• To register, record, input and maintain learner and qualification information as directed by the line manager.
• To promote the Alliances training and offer initial advice and guidance to learners and employers.
• Support the pre-enrolment processes such as arranging initial assessment, completing learner eligibility checks and funding documentation collection
• To support the administration of the Alliance’s learner and employer initiatives including customer satisfaction surveying and undertaking operational needs analyses.
• To support the Training Centre administration with processing salary claims, expenses and student loan processes
• To support tutor and assessor recruitment as required 

 Essential criteria:

• Evidence of computer literacy - experience of using Microsoft Office 365, spreadsheets and CRM databases.
• Fast and accurate data entry skills.
• Good verbal and written communication skills in order to liaise and provide information to a wide range of people internally and to external partners. To produce written documentation to a high standard. 
• Ability to work to deadlines, sometimes under pressure.
• Good organisational skills and a methodical approach to tasks.
• Demonstratable experience of working in a busy office. 

This role a hybrid working arrangement where you will be required to work from our office 2 days a week and the other 3 days working from home.

Hours per week:   35 (9.00am to 5.00pm)

Weeks per year:   52

Interview date: Week Commencing 12th January 2026

Here at SJT we have long recognised that our role needs to extend beyond simply the provision of entertainment. We firmly believe that culture and creativity bring people together; that the act of sharing stories and experiences helps to build communities; and that, through this collaborative approach, we can be part of helping to solve the challenges our coastal home of Scarborough faces.

We are a producing theatre, working locally, regionally and nationally. We offer a year-round programme of high-quality theatre and film, alongside a wide range of participatory work working with all ages and communities, including youth theatres, community choirs, activities for those with dementia, and schools’ workshops.

We’ve been growing audiences and participants steadily for the last four years and are now ready both to deepen that engagement and to reach out to new demographics. We want to grow our already fruitful partnership between our marketing and fundraising functions; and we want to explore wider organizational marketing, building the SJT brand locally and nationally.

Which is where you come in – a collaborative and hands-on Head of Marketing.  Whilst your experience and expertise will be important in this role, what is every bit as important to us will be your belief in our vision and purpose and your enthusiasm for what we are trying to achieve. If that sounds like you, we’d love you to get in touch.

Job Title: Head of Marketing

Line managed by: Executive Director

Line manages: Marketing Officers, Press Rep, Box Office Manager

Job Purpose

The Head of Marketing is a member of the Senior Management Team and plays a key role in the development and delivery of the company’s marketing, audience engagement and communication strategies. The Head of Marketing is responsible for the delivery of all programme campaigns, as well as working with the Joint Chief Executives on the delivery of a consistent and appropriate external message.

Key responsibilities

To be responsible for the implementation and continued development of the audience engagement strategy;

To lead on the delivery of the brand communications strategy and to work with the Joint Chief Executives on overall brand awareness;

To be responsible for the delivery of the company’s segmentation strategy and to work with the Senior Management Team to ensure a joined-up approach to audience across the organisation;

To work with the Joint Chief Executives and the Senior Management Team on the development and implementation of the digital strategy;

To commission appropriate audience research, carry out regular analysis of audience data, including digital / social analytics, and use insight gathered to help inform future campaigns, audience development and programming plans;

To oversee the effective use of SJT’s box office and CRM system including management of the relationship with Spektrix;

To set and manage sales targets and pricing strategy in consultation with the Executive Director.

Person Specification

Proven experience in delivering and developing audience engagement strategies

Proven expertise in planning and implementing audience campaigns to meet or exceed objectives

Expertise in analysing audience data and reporting on insights

Great attention to detail, with experience of proofreading and adapting campaigns to deliver in line with both strategic goals and brand guidelines

Experience in planning and implementing digital content (website, social, video etc.) to meet or exceed audience objectives

Proven ability to track and monitor the effectiveness of campaigns

Proven ability in developing and managing budgets

A love for theatre and a desire to bring people together to share experiences and stories

Location: York, Potteric Carr or Stirley
Department: Fundraising
Salary: £33,000 to £35,000 per annum
Hours: 35 hours per week
Contract Type: Permanent

Are you passionate about nature and looking to make a real impact on Yorkshire’s wild spaces? Join one of the UK’s fastest-growing nature conservation charities as a Grants Manager.

Yorkshire Wildlife Trust is seeking an experienced Grants Manager to secure vital income from charitable trusts, foundations and other grant makers. You will lead the development of high-quality funding applications, build strong relationships with funders, and manage the full grants cycle to support our mission to restore nature across Yorkshire.

Working closely with colleagues across fundraising, finance and conservation delivery, you’ll identify priority projects, develop compelling cases for support, maintain an effective funding pipeline, and ensure timely reporting and excellent donor stewardship. You will also line-manage a Grants Officer and play a key role in achieving ambitious annual income targets of £500k–£1M.

We’re looking for someone with significant experience in successful grants fundraising, outstanding writing and communication skills, strong financial understanding, and the ability to manage multiple deadlines. A full driving licence and willingness to travel to our sites is essential.

This is an exciting opportunity to contribute directly to nature recovery in Yorkshire and join a committed, supportive team making a real difference for wildlife and people.

How to apply:

Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification within the Job Description. Please be aware that if you only submit a CV, your application may not be considered.

Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: 11th January 2026
Interview date: 26th January 2026 (in person at our Head Office on St. George’s Place, York)

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.

REF-225 669

If you share our vision that ‘every young person should be empowered to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!

ThinkForward is recruiting a Progression Coach in Margate, Kent, to join our team delivering our unique programme supporting young people into further education and employment. If you are….

· Passionate about, and have experience in, supporting young people to make amazing decisions about their futures

· Committed to equity, diversity, anti-racist and anti-discriminatory practice

· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme

· Able to tell the stories of our work through data

· Confident in running one-to-one and group work sessions 

· Knowledgeable of employability practices and the importance of tailored progression planning for young people

…then please click on the job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply with your CV and cover letter.

Applicants should note that this role will require access to a vehicle. 

We look forward to hearing from you.

Background to the role

The Choir with No Name (CWNN) run choirs involving people affected by homelessness across England and Wales. We were founded on the premise that singing with others makes you feel good; it distracts you from all the nonsense in life and helps you to build confidence, skills and genuine, long-lasting friendships. Each choir gets together to rehearse every week and share a meal together at the end of rehearsal, welcoming everyone, regardless of background, characteristics or idiosyncrasies. We want everyone involved in the Choir with No Name to feel they belong in our community.

The Sheffield Choir has been running in Sheffield for one year, in partnership with the Archer Project and Sheffield Cathedral, who support homeless and vulnerable people. Rehearsals are on Monday evenings at 6.30pm at Sheffield Cathedral. Our rehearsals follow the usual Choir with No Name format of tea, biscuits and a chat before rehearsal, then ninety minutes of joyful singing (mostly pop and rock, arranged for mixed ability in 3- and 4-part harmony) followed by a free hot meal for members.

We are committed to co-production. Co-production means that people with lived experience of homelessness work alongside others to deliver all aspects of our work. Our Sheffield Choir Manager will be vital in helping us achieve this aim, working alongside choir members to develop the skills needed to steer their own choir projects and fully share the control and direction of the organisation.

We're looking for someone with strong project management skills, able to organise the project so that our members can safely access weekly rehearsals and perform two gigs during the pilot. The Choir Manager works in close partnership with the choir director who will lead the choir musically, as well as with the Archer Project and Sheffield Cathedral teams. The Choir Manager is also responsible for looking after a small group of dedicated volunteers who will help with preparing a hot meal after rehearsals and offering pastoral support to members. We're looking for someone with some experience in working alongside vulnerable people, offering support and signposting members to specialist services on occasions. It’s a busy and varied role which should be a lot of fun and has plenty of support from the wider Choir with No Name programmes team as we launch this exciting new project.

Deadline for applications is 12pm on Monday 12 January 2026

Job Description

1. Member recruitment and liaison

a) Support choir members and develop lasting positive relationships.

b) Arrange workshops to spread the love and recruit choir members, ensuring that the opportunity to attend choir is available to as many potential members as possible.

c) During work hours and at rehearsal, be the first point of contact for potential and existing choir members.

d) Where appropriate, aid members in crisis by signposting or referring them to specialist services and act as Safeguarding lead for the Sheffield choir.

e) Enable and support choir members to take an active role in their choir e.g. taking-up informal roles at choir, joining steering groups and just involving them as much as possible

2. Rehearsal and Volunteer Management

a) Be the person responsible for all aspects of running a smooth rehearsal (except the musical bits!)

b) Recruit and manage all Sheffield volunteers, including supporting them in their support of choir members.

c) Arrange induction and training for volunteers.

d) Be responsible for the health and safety and food hygiene at choir.

3. Gigs and workshops

a) Arrange and promote regular gigs for the Sheffield choir, in partnership with the Choir Director.

b) Arrange regular outreach workshops (and occasionally larger-scale community projects) within the homeless, mental health and other relevant communities.

4. Administration

a) Set and deliver an appropriate work plan for the Sheffield choir, ensuring that it follows the agreed priorities of CWNN and that the choir reaches people with experience of homelessness in Sheffield.

b) Follow operational policies and procedures consistently and help to keep them relevant and up-to-date.

c) Contribute to measuring the social impact of the choir through conducting member surveys/focus groups and compiling results.

d) Complete quarterly reports and impact data.

e) Be responsible for the Sheffield choir budget, ensuring spending is reasonable and in line with predicted costs.

f) Shared information with the organisation to be included in national communications, communicate the achievements of your choir to your local community (via social media and other channels).

Person Specification

Essential

• Commitment to our vision, mission, and values at CWNN and a passion for the choir and its members’ potential.
• Demonstrate an understanding and knowledge of working with people who have experienced complex trauma.
• Good understanding of coproduction strength-based working and psychologically informed environments.
• The ability to act calmly and decisively in emergencies, and to work positively with challenging behaviour.
• Experience of delivering successful projects or services in partnership or collaboration with multiple stakeholders.
• Highly motivated self-starter with initiative to make things happen.
• Organised and methodical
• Ability to keep accurate financial records.
• IT literate (Microsoft Office including Word and Excel)
• Compassion and respect for all members of society, including a commitment to equal opportunity.
• Excellent written communication skills.

Highly desirable

• A love of music!
• Experience of co-production and working in a co-produced way.
• Previous experience of safeguarding adults at risk of abuse.
• Knowledge of the principles and methods of impact measurement.
• Proven experience of volunteer management and budget planning.
• Experience of managing events.
• Knowledge of the homelessness sector in Sheffield.

In the interest of a non-biased approach to recruitment, all applications will be anonymised before they reach the selection panel. We are not, at this stage, asking for information about your work experience or education, we are only seeking the answers to questions that will demonstrate the skills required to deliver the role.

Details of the application process are on our website.

Senior Development Manager (Philanthropy & Partnerships

Contract Type This is a full time (37.5 hours per week) permanent role, however we welcome applications for flexible working

Salary: £40,814

About Us

Norwich Theatre is one of the leading arts organisations in the UK and the largest in the East of England, encompassing the historic Theatre Royal, the creative hub Stage Two, and the intimate mid-scale Playhouse. We present, produce and co-create a vibrant programme of live performance and creative engagement activities to entertain, enrich and inspire audiences of all ages and backgrounds, and we work with national and international partners to ensure we bring the very best theatre to our region.

We are an independent not-for-profit charity with no regular public funding, and rely on a share of ticket sales, one-off grants, fundraising/membership schemes and other commercial activities to deliver the work we do both on stage and in communities.

About the role

The Senior Manager (Philanthropy & Partnerships) will provide strategic management for Norwich Theatre’s high-value income generation, spearheading the development, expansion and stewardship of corporate partnerships, corporate membership, major donor relationships, legacy giving and other transformational fundraising programmes.

This pivotal role will shape and deliver organisational strategies that secure substantial philanthropic and partnership income, cultivate senior-level relationships, and ensure long-term financial sustainability in alignment with Norwich Theatre’s vision and strategic priorities.

About you

You will have proven experience in managing stakeholder and supporter relationships, together with a track record of cultivating and stewarding high-value supporters, clients or partners.

An excellent negotiator, with strong planning and prioritisation skills, you will be highly collaborative, people focussed and proactive.

We offer

A good salary, 25 days holiday, plus public holidays, plus your birthday off, together with an inclusive culture focussed on wellbeing and happiness. We have a commitment to personal and professional development, discounts on a range of on food, drink and theatre tickets and access to My Discounts, employee discount scheme, offering savings on retail, gyms, travel, utilities and more.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

Join Us in Making a Difference at Marie Curie

As a Community Fundraiser, you’ll be at the heart of building and championing our volunteer community. You will work closely with local fundraising and volunteering groups, inspiring them to create meaningful activities that raise vital funds for Marie Curie. Reporting to the Deputy Head of Region, you’ll collaborate with passionate fundraising colleagues to grow and energise our volunteer network—helping new and existing volunteers feel empowered, supported, and excited to make a difference in their communities.

Key Responsibilities

• Grow, recruit and support volunteering and fundraising groups, building trusted relationships and nurturing an engaged, motivated volunteer community.
• Lead local delivery of flagship campaigns, including The Great Daffodil Appeal, working alongside volunteers to maximise reach and impact.
• Champion volunteering in your area, increasing community involvement through active outreach, events, and relationship-building.
• Collaborate across teams and with external partners, ensuring volunteers have what they need to thrive and succeed.
• Maintain accurate records and uphold excellent fundraising practice, safeguarding volunteers and supporters.
• Use social media and local communication channels to celebrate volunteer achievements and inspire new supporters to get involved.

What You’ll Need

• Proven experience working with volunteers including recruitment, engagement, and ongoing support.
• Outstanding communication and relationship-building skills, with the ability to inspire confidence in individuals and groups.
• Strong organisational skills, including planning, prioritising and managing budgets.
• Good working knowledge of Microsoft Office and experience using databases or CRM systems.
• A full UK driving licence and flexibility to travel across the region, including some evenings and weekends.

Please see the full job description .

Application Process 

As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.  Please cite your preferred location.

Close date for applications: Sunday 4th January 2026 (due to the festive period we aim to shortlist candidates w/c 5th January 2026.)

Salary: £27,450 - £30,500

Contract: Full time hours (35 hours per week)

Based: Hybrid role, 3 days in Bradford Hospice  

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to 

Additional Information

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

The Royal British Legion is recruiting for an experienced Supporter Care Manager to lead their supporter care team. This a key role which is responsible for ensuring that every supporter that contacts the organisation receives a positive and memorable experience. TRBL is committed to making sure that all who make contact come away feeling that they’re making a difference.

Based in London this important role will oversee the day to day running of the supporter care function providing operational leadership and guidance to team members and ensuring that high standards are maintained and continuously improved.

Key responsibilities: 

• Manage the in-house supporter care function which includes enquiries, complaint handling, processing and thanking of donations and Gift Aid declarations 

• Support in the development of annual operating plans and budgets, working with key stakeholders to ensure Supporter Care meets the objectives of the Fundraising department 

• Provide day to day line management, including one to ones, tailored personal development plans, mentoring, coaching and shadowing, as appropriate 

• Continually drive efficiency, innovation and quality of processes and services delivered by the team

Experience and Skills 

• Previous experience of management or leadership of supporter care/customer service within the charity or non-profit sector 

• Strong leadership skills with the ability to implement high levels of supporter care and continuously improve standards 

• Experience of dealing with complex customer queries, requests and complaints 

• Experience and knowledge of working with CRM system

The Funding and Development Officer will play a key role in identifying, securing, and managing income streams through grants, partnerships, donations, and fundraising initiatives. This role will also support organisational growth by developing strategic relationships, improving funding processes, and enhancing the charity’s visibility and impact.

The Funding & Development Officer will work closely with the Centre Manager to identify a strategic funding & finance plan to ensure sustainability for all the charities projects.

LYCC is a youth and community organisation (registered charity) dedicated to empowering young people, adults and strengthening local communities. We provide inclusive programmes, opportunities, and support that help individuals develop confidence, skills, and a sense of belonging. Our name change in 2011, to Litherland Youth & Community Centre, and our building redevelopment in 2014/2015 reflects how our organisation had shifted from a traditional “boys club” and “youth centre” to now a youth and community centre. Taking a holistic approach in relation to our services facilitated and support offered. LYCC identified the need for this holistic approach and has worked since to provide services and support for individuals of all ages within our community. The Funding & Development Officer, will help LYCC be proactive to local identified need and help to source and secure funds to faciltiate support. 

Current charity turnover approx. £300k. 

About Us

The Woodfield Project is a vibrant, community-focused charity responsible for The Woodfield Pavilion - a beautifully refurbished sports pavilion located near the north-eastern corner of Tooting Bec Common. Today, the Pavilion serves as a lively community hub, offering events and activities that: support social wellbeing; bring the local community together; and encourage appreciation and care for the surrounding natural environment.

Purpose and scope of role

We are looking to recruit an enthusiastic and energetic Pavilion Manager with the skills and experience to help drive forward our mission of ensuring that the Pavilion serves as a vital resource for local communities and groups and to actively encourage participation from members and volunteers who share our passion for making a difference. The Trustee Board provides governance and strategic leadership for the charity. The Pavilion Manager will oversee the day-to-day running of the building and plan and deliver an engaging programme of community events and activities, as well as seeking to develop new activities. The role includes operational management, future planning and ensuring a sustainable income and membership base.

Deadline for applications: 14 January 2025.

For fulll details of the role and how to apply, see the attached job application pack.