Research support jobs

Deliver hands-on advice, outreach, training and mentoring as part of a countywide partnership programme.

This four-year role, funded by The National Lottery Community Fund, sits at the heart of the Small and Mighty (SaM) infrastructure support programme, delivered by a partnership of Community First Oxfordshire, OCVA, Oxford Community Action, Charity Mentors and Volunteer Link-Up, working directly with grassroots voluntary, community, faith and social enterprise groups. You’ll help organisations navigate challenges, build capacity and connect with others through outreach clinics, tailored training and collaborative spaces. Alongside staff within partner organisations and the existing CFO and OCVA teams, you’ll play a key role in strengthening Oxfordshire’s community sector for the long term.

We’re currently looking for a Deputy Executive Assistant to the Group Chief Executive Officer, offered on a fixed term basis of 6 months, to help us deliver our mission. This a full-time position, 35 hours per week.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a broad range of high‑level Executive Office support activities, including:

• Preparing, coordinating and servicing senior leadership meetings, including drafting clear agendas, collating accurate papers, taking high‑quality minutes and tracking actions with a strong attention to detail.
• Providing high‑quality executive and administrative support to the CEO Office, including complex diary and inbox management, and the drafting, handling and dispatch of correspondence on behalf of the Group CEO with excellent written accuracy and judgment.
• Supporting effective planning, briefing and preparation to ensure the Group CEO is fully equipped for internal and external engagements, with well‑structured briefings and precise, timely documentation.

Projects you may work on include:

• Coordinating national and international travel programmes for the Group CEO, President and senior trustees, producing accurate itineraries and paperwork to ensure effective use of time and seamless stakeholder engagement.
• Supporting the delivery of high‑profile Institute events involving the Group CEO, Executive Team and senior stakeholders, with a strong focus on detail, logistics and written briefings.
• Undertaking short‑term project work and research for the Executive Team, analysing and summarising information clearly and producing briefings, reports or presentations as required.

Who will I work with?

You’ll work closely with a wide range of colleagues and stakeholders, including:

• The CEO Office Operations Manager and Executive Assistant to the Group CEO and President, working collaboratively to ensure the smooth, accurate and professional running of the Executive Office.
• Executive Directors, senior trustees and members of the Leadership Team across the Institute and its subsidiary companies, including IOP Publishing.
• Senior internal and external stakeholders, including equivalent CEO offices in partner organisations, government and learned societies, requiring clear, professional written communication and attention to detail.

Ideally, we hope you’ll apply if you bring:

Essential:

• Proven experience providing high‑level PA or Executive Assistant support in a fast‑paced, complex environment, including diary management, meeting support and high‑quality minute‑taking.
• Excellent written communication skills, with the ability to draft clear, accurate and professional correspondence, briefings and minutes, alongside a consistently high level of attention to detail.
• Strong organisational and prioritisation skills, with the judgment and discretion to handle confidential and sensitive information.
• Advanced IT skills, including confident use of Microsoft 365 applications (Outlook, Word, PowerPoint and Excel).

Nice to have:

• Experience supporting senior executives or boards within a charity, professional body, membership organisation or similarly complex environment.
• Experience using CRM systems and maintaining accurate electronic records and contact databases.
• A professional qualification as an Executive Assistant or Personal Assistant (or working towards one).

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard. This role does however involve regular visits to our head office based on business needs. 

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

Permanent | Full Time | Circa £30,000 + Excellent Benefits

Location: North East England | Community Based/Home Working

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across North East England but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.

You will have experience of engaging and supporting people in a community, charity, social care, or other people focused position, supporting those who are socially isolated to be better connected into their communities.  You will have good organisational skills, empathy and the ability to listen and build relationships with people who may have complex and challenging welfare needs, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.

This is a community-based position working from home but covering primarily the Tyne & Wear/Durham region, delivering both remote and face to face support. The candidate must have their own vehicle to use to travel around these regions. 

Additional Information

· Driver’s License

· Enhanced DBS check

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Tuesday 7th April 2026, 5:00pm. First stage interviews to be held online via Teams, 14th-16th April.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

If you seek a fresh and rewarding challenge, look no further than Open Country! Seeking to help disabled people to access and enjoy the countryside, we embrace a wide range of fundraising methods, so this role could be adapted to suit either full-time or part-time work. We are also able to cater for your particular skill set, though core duties would likely include: 

• Researching and writing grant applications to charitable trusts, grant-making bodies and other funders.
• Developing and delivering new and imaginative community fundraising activities.
• Encouraging appropriate corporate sponsorship and fundraising.
• Developing and delivering Open Country fundraising events and third-party events.

This is a hands-on, dynamic role requiring creativity, insight and panache, coupled with great communication and relationship-building skills.

You will work collaboratively with our Finance and Fundraising Manager at our Head Office in Harrogate, though an element of home working can be considered.

Appointment to this post is subject to a satisfactory Disclosure and Barring Service check. 

Detention Action is a small organisation with a big impact. Since 1993, we have worked to improve the welfare of people in detention centres and tirelessly campaign alongside our beneficiaries to reduce the use of immigration detention. We work on the frontline with people in immigration detention, as well as challenging injustices in asylum, detention and deportation systems in the UK.

This is an exciting opportunity for someone who is looking to campaign for a just and humane immigration system. The post holder will work across our communications and campaigns activities, helping to develop and achieve our campaigning goals, engaging with stakeholders and providing policy and parliamentary support. They will take a lead role in managing our social media channels and contribute to our press office function.

They will also work closely with our Casework and Fundraising teams.

The postholder will have the opportunity to develop skills and knowledge to allow them to lead campaigns and/or supporter and stakeholder engagement.

We are looking for someone who is able to develop compelling campaigns messages for a range of audiences and build strong relationships with our stakeholders. Candidates must have well-developed research and analysis skills, excellent organisational skills and be able to manage our social media accounts. Full details of the essential and desirable criteria for this role are provided in the Candidate Information Pack.

TO APPLY 

Please use the Apply Now button to upload a CV and Cover Letter to the CharityJob portal by 9am BST/UK time on 07 April 2026.

Please read the Candidate Information Pack carefully, including the instructions on how to apply, which explain the requirements for your CV and Cover Letter. We will not accept incomplete applications.

We welcome and encourage applications from people from all backgrounds, including those from minority groups that are underrepresented in the workplace. We strongly encourage those with lived experience of the asylum, deportation and/or immigration detention systems to apply.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office, E1, with the requirement to travel as needed. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy.

Contract: Permanent  

About the role

This is an exciting opportunity to play a vital role in helping Crisis secure the income needed to end homelessness. Working across a portfolio of new and existing grant funders, the postholder will build strong, strategic relationships that lead to five and six figure gifts and long-term support. It is a role that calls for someone bold in pursuing new opportunities, confident in communicating the complexity of homelessness, and motivated by the chance to turn insight and evidence into funding that makes a real difference. Alongside managing relationships, the postholder will develop compelling proposals and reports of a high standard, ensuring every approach is aligned with Crisis’s long-term goals and grounded in the impact our work can achieve.

The role is also deeply collaborative and equitable in scope. Success will depend on working closely with colleagues across Crisis, including service heads and frontline teams, to identify funding opportunities, gather robust information and shape cases for support that reflect the realities of homelessness and the voices of people with lived experience. The postholder will help create a rewarding and respectful experience for supporters and bring a thoughtful, inclusive approach to relationship management and decision-making. In this way, the role combines income generation with partnership-building, high standards with accountability, and day-to-day fundraising with Crisis’s wider commitment to fairness, co-production and lasting systemic change.

About you

· An experienced and collaborative fundraiser with a track record of securing gifts at the five- or six-figure level – ideally from charitable trusts, foundations, or statutory funders.

· You thrive on researching and engaging prospects and building tailored, strategic relationships that grow into long-term partnerships.

· You’re a persuasive communicator, able to craft compelling proposals that resonate with funders and trustees.

· You’re able to use data and insight to guide your approach, measure progress, and refine your strategy.

· Above all, you’re motivated by Crisis’ mission and values — committed to equality, inclusion, and the belief that together, we can end homelessness for good.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave 
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 13th April 2026 23:59

Interview process: Panel interview with competency and values-based questions

Interview date and location: Thursday 23rd April 2026, in person at our offices located in E1

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We’re looking for a motivated and creative Senior Marketing Officer to join Kinship’s Marketing Team to help us reach more kinship carers with our support offer. You’ll bring strong experience in delivering effective, insight-driven digital marketing campaigns across channels, including social media, email, web, paid advertising and content marketing.   

You’ll play a key role in delivering integrated marketing campaigns and promoting our services and programmes – including Department for Education-funded training – to kinship carers, referral partners, and professionals across England and Wales.   

Working closely with the Head of Marketing, you’ll plan and deliver impactful marketing activity, create engaging content, and use data and analytics to optimise performance. You’ll also contribute to shaping our marketing strategy by bringing evidence, creativity and best practice from across the digital landscape. This hands-on role offers the opportunity to maximise reach and impact and raise the profile of kinship care while supporting families.   

Key responsibilities   

• Work with the Head of Marketing to develop marketing plans, and have day-to-day oversight of the delivery of these to promote the DfE-funded training and support service to kinship carers, to ensure good take-up of all training events by a diverse range of kinship carers, in line with the programme goals.

• Plan and deliver multi-channel marketing campaigns (digital, print, social media - paid and organic, email, SMS, etc.), monitoring and optimising campaigns for greatest impact and testing new approaches.

• Produce and oversee content creation for marketing plans and campaigns, delivering high-quality, insight-led and engaging marketing content for different audiences and/or channels, including case studies, blog posts, leaflets, videos, and social media assets.

• Plan and deliver creative and innovative paid ads campaigns across Meta, reviewing and optimising throughout, ensuring robust reporting is in place and using analytics and insights to inform future campaigns.

• Help embed a new email marketing platform to support the delivery of our email marketing strategy, including segmentation, automated journeys testing and reporting.

• Support the delivery of marketing strategies and activities to grow brand awareness and increase engagement with kinship carers and other key audiences.

• With the Head of Marketing, work with services teams to understand our target audience, and identify opportunities to integrate Kinship’s holistic support offer - including our peer support service and website advice content/ Kinship Compass - into training marketing activity where appropriate.

• Track KPIs and produce regular monitoring reports on marketing performance across channels and, with support from the Head of Marketing, adjust campaigns and plans to optimise impact and make recommendations for future testing.

• Manage and prioritise incoming requests from the organisational briefing process for services marketing support, including producing collateral templates in line with brand guidelines, working closely and collaboratively with comms and digital teams.

• Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities.

​Knowledge, abilities, skills and experience: 

Experience    

• Demonstrable marketing experience in an in-house or agency role (minimum 4 years experience).   

• Experience of developing and delivering marketing campaigns and activity to meet specific objectives, including engagement and acquisition of target audiences.   

• Experience of supporting numerous marketing campaigns or activities at the same time.   

• Strong digital marketing experience, including use of email marketing systems; design software including Canva; social media platforms and photo and video editing software.   

• Experience of planning, delivering and optimising email marketing campaigns to drive supporter engagement, using segmentation, automation and performance analysis. 

• Experience using a Contact Management System, such as Salesforce.   

• Passion for and experience of developing a range of content for different audiences and channels (such as videos, infographics, blogs and social media posts).   

• Experience of using communications planning tools or systems (e.g. planning grids, Asana, Hootsuite, Loomly).   

• Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity.   

• Experience of delivering marketing campaigns across organic and paid social, particularly Meta paid advertising.    

• Experience working with brand guidelines and applying brand principles to create impactful marketing. 

Knowledge and skills   

• Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels.   

• Excellent attention to detail.   

• Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines.   

• Ability to work both independently and collaboratively.   

• Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation’s tone of voice.   

• Understanding of how to deliver integrated online and offline marketing campaigns and materials to deliver objectives.    

• Ability to work in a small in-house team, developing marketing materials and campaigns with limited resource demanding creativity and excellent project management skills.   

• Confident using Microsoft 365 including Word, Excel, PowerPoint and online design programmes such as Canva.     

• Understanding of how Meta paid social and paid search complement each other across the user journey  

Attributes   

• Confident building trusted relationships with internal and external stakeholders.   

• Excellent interpersonal skills and able to develop good relationships and ways of working with colleagues at all levels.    

• Organised and has good attention to detail.    

• Collaborative and enjoys working across a number of teams.   

• A creative and solutions-focused person, able to use own initiative and make suggestions.   

• Empathy, sensitivity, and understanding of the needs of families facing challenges.  

• Commitment to the values, aims and objectives of Kinship.    

• Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.    

• Right to work in the UK.   

Desirable: 

• Experience of kinship care . 

• Knowledge of children’s social care system and/or experience of work with kinship carers.   

• Understanding of working in the charity sector.  

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

Please apply for the role of Senior Marketing Officer by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience. 

Senior Development Executive – Department of Economics

University of Oxford

Location: Oxford, UK with some hybrid working options

Permanent and full-time role

Salary: Grade 8 role with a salary range of £49,119 - £58,265 pa, with possible extension to £63,489 (including an Oxford University Weighting of £1,730 per year, pro rata)

This is an exceptional career opportunity to help deliver philanthropic support that creates knowledge, shapes policy and inspires future leaders.

The University of Oxford’s Department of Economics is home to one of the largest and most diverse groups of academic economists.  With strong policy impact, outstanding academic programmes and world-class research tackling issues from climate change and improving refugee resettlement to AI and reducing unemployment, Oxford is a global centre of excellence in economics.

As a Department we aim to produce transformative and innovative economic research; to have a sustained impact on economic policy outside academia; and to develop and train the next generation of researchers and research leaders. Our goal is always to create a stimulating, supportive and collaborative environment that allows researchers and research groups to pursue cutting-edge agendas. A priority is to achieve this within an inclusive and diverse department.

The Department sits within the University’s Social Sciences Division, which is proud to be the home of some of the most creative and innovative scientific thinkers and leaders working in academe.  You could be helping to deliver philanthropic support that helps to fund breakthroughs in research with positive global impact.  If this sounds like the kind of challenge you’ve been looking for, please read on.

The opportunity
Philanthropy has played a key role in enabling the ambitions of the Social Sciences Division and wider University, and we are seeking a talented fundraiser who is excited by the opportunity to  raise money to support the very best academics and ensure that an Oxford education in economics is accessible to exceptional students from around the world, regardless of financial means.  Oxford will shortly be embarking on the public phase of a multi-billion campaign – the most ambitious in higher education outside North America  .  This could be your opportunity to help the brightest students, academics and researchers develop interventions and solutions that protect and improve the lives of people everywhere, at a career defining moment in the higher education sector in the UK.

Working closely with the Head of Development – Social Sciences and the senior leadership of the Department of Economics, as well as some of the most inspiring academics and researchers in the world, you will forge relationships with existing and new donors to the department.  You will have the support of excellent colleagues across Oxford as well as the wider Development & Alumni Engagement office.

About you
You are a skilled major gifts specialist with a proven track record of successfully building and  managing portfolios of relationships with individual and corporate donors and prospects with the capacity to give in the £100k - £1m+ range.  Bringing creativity and a proactive and entrepreneurial spirit, you enjoy working collaboratively with colleagues to identify and design engagement opportunities, and securing philanthropic gifts.  The foundations of your success include your:

· track record of securing philanthropic gifts at the six-figure level or more

· gravitas and innate ability to establish trust and credibility with stakeholders at all levels

· highly developed interpersonal skills, diplomacy and negotiation skills

· ability to lead through ambiguity by shaping, designing, and delivering transformative initiatives

You do not need an academic or professional background in economics – we’re more interested in someone with intellectual curiosity and a passion for engaging philanthropy to drive positive change in the world.

In return
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

· Flexible hybrid working

· An excellent contributory pension scheme

· 38 days annual leave

· Membership to CASE

· Training and development opportunities

· A comprehensive range of childcare services

· Family leave schemes

· Cycle loan scheme

· Membership to a variety of social and sports clubs

· Discounted bus travel and Season Ticket travel loan

You could be helping to deliver philanthropic support that funds breakthroughs in science and improve lives around the world. If this sounds like the kind of challenge you’ve been looking for, we’d love to hear from you.

We are partnering with Richmond Associates for this search.  To request a copy of the candidate information pack and to apply, please visit their website by following the Apply button, or contact them on +44 (0)20 3617 9240.

Closing date for applications is 9AM, Monday, 6 April 2026
Interviews with the University of Oxford are scheduled to take place from late April 2026.

The University of Oxford Development and Alumni Engagement Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

If you’re motivated by impact, people and long-term sustainability, we have the role for you!

University of East Anglia (UEA) was built to embody a radical new vision for higher education, where interdisciplinarity is crucial and excellence in both research and teaching is valued. UEA consistently ranks within the top quarter of universities in the UK for the quality of research and teaching. In 2024, the University launched its ambitious new institutional fundraising campaign. The goal is to raise £100 million to underpin academic excellence, transform the campus, advance medical research, mitigate climate change, and strengthen arts and cultures.

As the Director of Development, Alumni and Campaigns, you will undertake a high-profile, outward-facing leadership role at the heart of our future growth. You will work as a trusted business partner alongside senior leaders, and build powerful partnerships locally, regionally and nationally. You’ll shape and deliver an ambitious approach across fundraising, alumni engagement, and external partnerships, tapping into trusts and philanthropy while embedding a culture of fundraising and collaboration across the University.

As the role holder, you will thrive in externally focused, relationship-led leadership, operating strategically while getting others on board. Furthermore, you will empower your team, be commercially minded, partnership driven and values led, and be influential and collaborative, championing opportunity and generating income. You will be a strategic leader who has operated at a senior level, with a track-record of securing income through fundraising. Experience working within the education or not for profit sectors, while not essential, would be helpful.

At an exciting time of growth you will be a key member of the Fundraising Team, researching and cultivating new prospects, delivering excellent stewardship and events, and keeping our systems firing on all cylinders. If you’re excited by the power of stories to change lives and ready to make your mark on our fundraising campaigns, we’d love to hear from you.

The main purpose of the job is:

• Identify through research new funding prospects and opportunities for the museum. 
• Pursue individual and team-wide fundraising targets through a portfolio of prospects and donors.
• Support the museum in delivering exceptional supporter services including fundraising events, reports, and stewardship activity.
• Support an effective and sustainable fundraising function by maintaining accurate systems and records.

A copy of the full job description can be found on our website.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.

Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.

You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.

The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.

As Donor Experience Manager, you will:

• Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
• Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
• Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
• Develop and maintain a central fundraising content library including case studies, stories and impact materials
• Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
• Support bespoke stewardship and recognition activity for major donors and high-value supporters
• Champion digital engagement, automation and personalisation across supporter communications
• Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
• Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
• Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
• Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.

About you

You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.

Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.

Essential skills and experience include:

• Excellent written and verbal communication skills, with experience producing engaging supporter communications
• Experience planning and managing projects or complex workloads across multiple stakeholders
• A strong commitment to delivering outstanding supporter care
• Experience working within a fundraising or supporter-focused team
• Understanding of donor motivation, stewardship and supporter retention
• Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
• Strong organisational skills and attention to detail
• Ability to build collaborative relationships and work effectively across teams
• An analytical mindset with the ability to use insight and feedback to improve supporter engagement.

Employee benefits

Benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

We’re looking for an inspiring and forward‑thinking Unit Manager who puts patients at the heart of every decision and empowers the team to do the same.

In this role, you’ll provide confident, compassionate operational leadership to our Inpatient Unit, guiding a skilled and dedicated team to deliver holistic, high‑quality palliative care to patients and their families.

As a key member of the Inpatient Unit Senior Management Team, you’ll work closely with the Head of Inpatient Services and Nurse Consultant to shape a positive, high‑performing culture rooted in our CORE values and a shared commitment to excellence.

Main duties of the job

• Direct management and motivation of the In-Patient Palliative Care Unit including but not limited to; Recruitment, induction & onboarding, training, delegation, North London Hospice management of performance and attendance, participating in the recognition and appraisal processes
• 24-hour operational responsibility for the unit in the absence of the Head of IPU
• Providing general management across the unit 60% and working clinically 40%, supporting the development of the team through rota management, training and education, prioritising service delivery and improvement, reporting of patient progress and concerns, managing complaints and concerns, ensuring staff members complete training, working with the Learning and Development team to ensure changes are appropriately supported with education.
• Continuous Improvement; Leading, facilitating and implementing audit and research findings, including service improvements, developing a proactive approach that enables effective and efficient nursing responses to complex cases and emergent problems, 
• Decision Making Responsibility is at management level – making decisions that impact the immediate team (team of 40), consulting with the HO In-Patient Services on anything that impacts the wider organisation.
• Key working relationships including; Daily/weekly - Palliative Care team, patients, patient relatives, consultants, specialist service providers volunteers, HR, bank staff, other care departments.

Working for your organisation

As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:

•    Competitive rates of pay 
•    Generous annual leave 
•    Transfer of NHS pension scheme
•    Pension - Employer contribution pension scheme 
•    Access to clinical supervision
•    Fully funded Health Cash Plan 
•    Life Assurance cover
•    Flexible/Hybrid Working 
•    A range of opportunities for professional learning and development
•    Access to our 24/7 confidential Employee Assistance Programme (EAP)
•    Travel incentives
•    Family friendly and special leave
•    A supportive and collaborative work environment
•    Blue Light Scheme membership and carers’ discounts
•    Social events throughout the year and much more…

Detailed job description and main responsibilities

Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.

We reserve the right to interview candidates who are most suited to this post before the closing date. 

North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

ABOUT US

The Great Friendship Project is an award-winning organisation tackling loneliness through research-informed community programmes, campaigns, and partnerships.

We design and deliver social interventions that help people build real-world friendships, strengthen social confidence, and rise out of loneliness.

Over the past four years, we have delivered hundreds of community activities, partnered with major brands and public institutions, contributed to national research and policy conversations, and built a highly engaged community of tens of thousands of young adults.

As part of this work, we also run targeted programmes that respond to specific life challenges where loneliness can be most acute - including our new LaunchPad Programme, which supports young adults who are out of work to rebuild routine, confidence, and connection alongside practical employability support.

As we look ahead, we are now entering a critical next phase of growth, strengthening our foundations in preparation for wider national expansion.

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THE ROLE

This new Programmes & Operations Coordinator role will act as the central operational lead for day-to-day delivery.

You’ll take ownership of systems, operations, volunteer coordination, and delivery logistics, while working closely with the Founder across areas such as community activity, growth planning, partnerships, and fundraising.

As a growing organisation, this is a broad, hands-on role with scope to help shape systems, processes, and ways of working as we grow.

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OPERATIONS

• Planning & Scheduling - Develop and maintain operational plans, timelines, systems, and delivery schedules to support effective coordination across the organisation.
• Process Development - Establish and maintain clear processes for tracking tasks, deadlines, risks, outputs, and learning
• Documentation - Develop and maintain scalable documentation, playbooks, and operational processes to strengthen organisational readiness for growth
• Systems Management - Build, refine, and maintain digital tools, databases, and shared filing systems to improve coordination, visibility, and efficiency
• Financial Administration - Support basic financial processes, including processing invoices, tracking expenses, and supporting grant-related financial reporting

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PROGRAMME DELIVERY

• Delivery Oversight - Support the delivery of community programmes, campaigns, and pilots, to help ensure quality, safeguarding, and consistency 
• Programme Logistics - Coordinate venues, volunteers, partners, and programme materials to ensure smooth delivery
• Participant Communications - Lead day-to-day communications with participants and community members, acting as a clear and reliable point of contact
• Community Development - Develop and refine induction, member contact, and retention processes to support a welcoming and inclusive community
• Impact Tracking - Support evaluation, feedback collection, and continuous improvement across programmes

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VOLUNTEER MANAGEMENT

• Recruitment & Onboarding - Lead the recruitment and onboarding of volunteers and interns
• Volunteer Coordination - Coordinate volunteer rotas, availability, and deployment across programmes and act as the primary day-to-day point of contact for volunteers
• Training & Development - Support volunteer training, shadowing, and development plans

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FUNDRAISING & GROWTH SUPPORT

• Business Development - Support the identification of new partners and assist with building and maintaining relationships, including day-to-day coordination
• Grant Writing - Assist with grant applications, funding research, and partnership follow-up
• Marketing & Growth - Support the development of marketing and growth plans, providing operational input and capacity planning
• Campaigns & Events - Support the delivery of national campaigns, research dissemination, and stakeholder events through coordination of logistics, volunteers, and internal systems

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WHO YOU ARE

• Reliable & Adaptable - You are proactive and can prioritise effectively in a fast-moving environment
• Problem Solver - You have strong organisational skills and a sharp eye for detail
• Great Communicator - You are comfortable with public speaking and talking to everyone from community members to trustees and partners
• The Sherpa - You have experience coordinating or leading teams, projects, or delivery activity
• Tech-Savvy - You love using digital tools (Google Workspace, Notion, Slack, Canva) to make work easier and more visible
• Flexible - You’re happy to work evenings or weekends, when required (N.B. Time Off In Lieu will be provided)

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EXPERIENCE - ESSENTIAL

• Experience in an operations, coordination, programme delivery, or project support role with responsibility for outcomes
• Experience managing multiple priorities across people, systems, and deadlines in a small or fast-moving organisation
• Confidence taking ownership, exercising judgement, and working with limited supervision

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EXPERIENCE - DESIRABLE

• Experience in a charity, community, events, or volunteer-led environment
• Experience supporting partnerships, fundraising activity, or grant applications
• Experience working closely with senior leadership or a founder

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BENEFITS

Beyond the opportunity to play a pivotal role in a growing social movement, we provide a supportive environment designed to help you thrive both personally and professionally.

• Meaningful work with real impact - Play a central role in tackling loneliness and helping people build lasting, real-world friendships
• Hybrid working - A flexible mix of office-based, community, and home-based working, with autonomy around how you structure your week
• 20 days annual leave + bank holidays + your birthday off - On top of this, you’ll also earn an extra day of annual leave every year you work with us, up-to 5 years
• Learning & development support - Opportunities to build skills across operations, programme delivery, fundraising, and leadership, with mentoring from the Founder and access to relevant training - where required
• Progression opportunities - As a growing organisation, this role is designed to grow alongside the organisation, with the potential to develop into a more senior role over time

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HOW TO APPLY

Please submit your application and CV by completing the online form via the link below.

CLOSING DATE: Sunday 22nd March @ 11pm

If you have any queries about the role or application process, you can contact us via email or use the enquiry form on our website.

Support for and implementation of the Branch’s strategic and service delivery plans

• Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
• Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
• Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
• Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
•  Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.

Provides leadership and line management to the staff team including the following functions:

• External relations and outreach
• Fundraising
• Recruitment and training of new volunteers
• Volunteer rota and support
• Facilities and Office services
• Other areas of responsibility that may from time to time be established.

Main Responsibilities:

Governance

• Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
• Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
• Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
• Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.

Financial Management & Fundraising

• Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
• Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
• In consultation with the Treasurer and other trustees, set an annual fundraising target.
• Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
• Manage project and area budgets with relevant staff and volunteer leads.

Support for and implementation of the Branch’s strategic and service delivery plans

Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.

• Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
• In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
• Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
• Input into to research and planning of new branch initiatives.
• Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate

Line Management

• Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
• Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
• Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
• Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
• Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
• Work with the Branch Leadership Team to support all staff activities.

Communications

• Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
• Maintain relationships with the Samaritans Central Charity in relation to media activity.
• Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
• Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.

Facilities and Office Management

• Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
• Take overall responsibility for the contracting of services to the organisation
• Take responsibility for compliance with Health and Safety Regulations

Hours of work

1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.

2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.

Limitations

This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.

The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.

Equal Opportunities Policy

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.

Requirements

• Graduate or equivalent by experience
• Relevant postgraduate qualifications

Skills and abilities

1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.

2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.

3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.

4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.

5. Ability to research and develop reports at a senior level.

6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.

7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.

8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.

9. Ability to enthuse and motivate paid staff and volunteers.

10.  Good financial management skills –evidence of leading and managing a budget.

11.  High level organisational delivery skills.

12.  Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.

Experience

• Experience of working with volunteers and paid staff
• Experience of financial planning and management, including budgetary control.
• Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.

Project management knowledge and skills.

1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans

2. Experience of issues affecting London government

3. Experience of working with Boards of Trustees

Knowledge

• Sound general working knowledge of IT
• General knowledge of business management
• Experience and understanding of managing / developing teams.
• Knowledge of advanced IT and telephony, such as those required by Samaritans.
• Understanding of the policies and principles followed by Samaritans.
• Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
• Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations

Personal qualities

1. Intellectually strong, applying a structured approach to work.

2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.

3. Adaptable to change, while being able to work unsupervised.

4. Able to use initiative, assessing and adjusting to changing work priorities.

5. Affinity with charity’s goals and values