Service delivery manager jobs in London

Job Title: Activities Co-Coordinator

Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access. 

Salary: £30,400

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements.

About the Role

We have an exciting opportunity for a Activities Coordinator to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP). You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will play a major part in reintegrating our residents back into the community by coordinating and delivering high quality activities and programmes which work to support individual needs, working in collaboration with the wider team. Some activities may vary but could include days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful activities to encourage reintegration and enhance social skills and community engagement.  No two days are the same, making this an ideal role for someone who enjoys variety and meaningful work in a supportive team environment.

Some Key Responsibilities include:

• Planning and coordinating individual and group activities and sessions.
• Delivering programmes that support residents’ goals, personal development, and reintegration.
• Developing and managing calendars of activities, events, and awareness campaigns to promote social skills, community engagement, and meaningful participation.
• Collecting information about activities and resident feedback to see what works well and share this with the team to improve programmes and support resident wellbeing.
• Running clinics, projects, and sessions, providing guidance, life skills support, and advice to residents as needed.
• Building good relationships with partners and stakeholders, identifying new opportunities and creating an accessible partner resource catalogue.
• Monitoring, evaluate, and report on activity effectiveness and outcomes, contributing to continuous improvement.
• Supporting staffs wellbeing, collaborate with the wider team, and work flexibly to ensure smooth service delivery.
• Identify risks, safeguarding residents and take appropriate action. Maintain accurate records, reports, and administrative tasks.

About You

We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and providing opportunities for them to make positive change to their lives, to reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. You will be able to plan and deliver a range of activities suited to individual needs and will be confident in understanding the needs of our residents to do this. We look for:

• Experience in coordinating and/or delivering activities and programmes with people from various backgrounds
• Ability to provide advice, support and guidance to a team and residents on various areas
• Ability to work creatively and encourage creativity in others
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Proactive in making decisions to deal with challenges and providing a solution focused approach and using your initiative
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.

The role is a full time and fixed term contract until 31 December 2026. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). The role will involve some evening and weekend work to support event delivery. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.  

We are looking for a UCL200 Events and Programme Coordinator to play an important role in supporting the celebrations of UCL's 200th anniversary through high-quality event delivery, excellent project management and careful relationship building.

Do you have experience delivering large scale events to an exceptional standard? Are you looking for a unique opportunity to flex your skills and create a historic celebration during a milestone year for UCL? If the answer is yes, then we want to hear from you.

Our ideal candidate will have experience supporting complex events or programmes, strong project management skills and will be comfortable managing multiple stakeholders to unite in a shared goal. 

The Youth Participation & Events Support (Internhsip) role is a twelve-month paid Internship to begin during March 2026, supported by the Jack Petchey Foundation, to support the planning and delivery of SLRA’s youth participation programme, regular activities and youth-led events.

Our youth services include advice and casework, a programme of positive activities and opportunities to work alongside other young people to influence the policies and practices that affect them through our Young Community Leaders Programme. We also support a group of young people to plan and deliver events. These events bring young migrants in London together to discuss issues that matter to them, celebrate achievements, build community and plan further actions and work together.

Our organisation

South London Refugee Association (SLRA) is a local charity supporting refugees, asylum seekers and other vulnerable migrants. Our mission is to ensure that migrants in South London are active participants with access to justice and opportunity, and we work alongside people as they build settled lives and positive futures. Our Youth Service provides support to around 350 young people each year. Support includes holistic youth casework, immigration advice, a weekly youth club, advice drop ins, a youth participation programme and regular trips and activities.

Jack Petchey Foundation

In this role, you will be part of the Jack Petchey Internship Programme with 18 other interns from different youth organisations in London and Essex. This development programme will involve attending a launch conference, four professional development workshops throughout the year and a celebration event at the end of the programme. You will receive an extra training bursary of £1,000 for approved training.  You will also be matched with a mentor from another organisation to support you in your professional development.  The Jack Petchey Internship Programme training and events will take place in person in London and you will be expected to take full part in this programme alongside your role at SLRA.

DEADLINE: 9am on Monday 26th January

We are on the lookout for a passionate and proactive Senior Fundraising Officer to join our small but driven team at a pivotal moment in our journey.

Working closely with the Head of Charity, you will play a key role in bringing our bold three-year strategy to life, helping us grow income across multiple streams and ensuring the smooth day-to-day running of a fast-moving, high-impact charity.

This is a fantastic opportunity for someone who thrives on variety, loves building relationships, and is excited to help shape the future of a charity that punches well above its weight.

You will work hand-in-hand with the Head of Charity to drive income across a diverse mix of fundraising steams, from community, events and individual giving to corporate partnerships and trusts. You will also be the friendly, first point of contact for many of our supporters, offering thoughtful stewardship, responding to enquiries, and making sure every donor feels appreciated and connected to the impact they are making.

As a key member of the team, you will work closely and collaboratively with colleagues including those in charity finance, our fund advisors and key stakeholders within the hospital senior leadership team. You’ll stay on top of budgets to inform your fundraising decisions and grow a culture of income awareness across the Charity and Trust.

Position: Volunteering Development Officer (Recruitment)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £26,384* per annum plus excellent benefits  
Salary Band and Job Family: Band 1, Charity

*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a passionate and organised Volunteering Development Officer to ensure every volunteer has a positive first impression of the MS Society. You’ll play a key role in managing volunteer recruitment and induction processes, supporting volunteer managers, and helping us develop new opportunities that make a real difference.

What You’ll Do

• Support volunteer managers and internal teams to meet volunteering recruitment goals.
• Deliver high-quality operational support for volunteer recruitment and induction.
• Review and improve recruitment processes and develop new volunteering opportunities.
• Collect and report on data to inform continuous improvement.
• Provide guidance and support to staff and volunteers on recruitment operations.

Closing date for applications: 9:00 on Monday 5 January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The essentials …

• Permanent, full-time
• £55,000 - £62,000 (depending on experience)
• 5 total direct reports (including 3 Leads; Training Courses, Venue Hire, & Energy Group Events, Senior Events Coordinator, and Events Marketing Executive)
• Hybrid working with 2-3 days a week at our London office

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

What you’ll be doing …

Our Head of Events (HoE) will bring leadership and strategic vision to the Society’s Events team encompassing scientific conferences, venue hire, and training courses, working to deliver the business plan and achieve targets for this active, income-generating department.

This role will be responsible for supporting the six-strong team in delivery of our busy events programme, working effectively with conference convenors, and providing exemplary support to our delegates, venue users, sponsors, and clients throughout the year. Working closely with the Director of Science & Engagement, our new HoE will work to develop robust and diverse income streams for the Society from our events as well as sponsorship and will oversee the expansion of our venue hire provision into new markets (e.g. weddings) in addition to seizing other opportunities for growth.

Overall responsibilities / requirements …

Management & Leadership:

• Shape and lead the Events team to deliver top-quality leadership and coordination of our events programmes and customer service for both internal users and external clients
• Continue to support a commercial approach to income generation across the Events department, to support revenue growth and diversification across sectors
• Grow event sponsorship, proactively identifying sponsorship opportunities and supporting the team, convenors, and others to become more confident in developing sponsor relationships and securing sponsorship income.
• Grow and nurture relationships with Fellows and external partners
• Grow and nurture relationships with internal staff across other departments, particularly those jointly responsible for delivering upon the Society’s strategic aims
• Provide leadership and mentorship to the Events team, supporting ongoing professional development
• Act as the senior Events representative at internal committee meetings, providing expert input on event strategy, performance, and future plans.
• Manage external relationships with Events partners, including catering suppliers, AV technicians, and Security where appropriate
• Lead on the delivery of appropriate Health & Safety management alongside equity, diversity, inclusion, and accessibility actions across the Events team and throughout our programme of public facing events

Conference Delivery:

• Oversee the management and delivery of Society conferences, events, and lectures alongside our Energy Group Lead and Senior Events Coordinator, including offsite delivery where appropriate
• Oversee the planning and delivery of flagship conferences for audiences of approximately 500+ delegates, ensuring high-quality audience experience and strong financial performance.
• Oversee the development and implementation of a strategy for the branding and marketing of events from web, print and social media alongside our Events Marketing Executive
• Embed a commercial approach to conference development and delivery
• Lead the development of partnerships across the Events team, including the management and delivery of joint, flagship events such as the Energy Geoscience Conference (EGC) series in partnership with GESGB
• Work closely with the Senior Leadership Team, staff, and Council, to grow the offering of Society events, in London and beyond
• Worth the wider staff team to ensure that our Conference provision is aligned to the Society’s science strategy & supports ongoing professional development for our fellows and members

Training Courses Delivery:

• Provide strategic oversight of the Society’s developing Training Course programme alongside our Training Courses Lead and Training Courses Committee to ensure commercial sustainability, quality, and growth
• Support the promotion and upscaling of our Training Courses programme alongside our Events Marketing Executive
• Work with the wider staff team to ensure that our Training Course provision is aligned to the Society’s science strategy & supports ongoing professional development for our fellows and members

Venue Hire Oversight:

• Provide strategic leadership, working with the Venue Hire Lead to develop and implement a comprehensive strategy to grow and diversify venue hire revenue, aligned with the organisation’s wider commercial objectives.
• Lead on the design, launch, and ongoing development of our new Weddings venue hire initiative in partnership with our Venue Hire Lead following the granting of our wedding license from Westminster City Council, ensuring strong market positioning and a high-quality client experience
• Work with the wider events team to improve booking and on-the-day service for internal and external venue-hire clients
• Oversee and continuously improve the end-to-end booking journey and on-the-day service for internal and external venue-hire clients, working closely with the wider events team to deliver a consistently high standard of service.
• Lead on the procurement and management of key suppliers (including catering and other event services), running competitive tenders and negotiating contracts that best support the quality, profitability and sustainability of our events programme.

What we’re looking for …

Candidates for the role of Head of Events will be required to demonstrate a range of skills, competencies, and abilities for the post, and the successful candidate will have demonstrable experience within an Events team as well as leadership experience. The individual will need to be able to build relationships with stakeholders and clients from a variety of sectors and will need to demonstrate a variety of skills.

Qualification & Experience …

Leadership & Management:

• Experience of successfully implementing and leading change
• A track record of successfully building and nurturing strong and productive relationships, internally and externally
• A team worker with proven experience of working collaboratively to realise organisational objectives
• An ability to influence and inspire people successfully at all levels.

Other Qualities:

• Demonstrable ability to prioritise multiple tasks and work to tight deadlines when required
• Familiarity with the current Microsoft Office suite, and use of CRM systems
• Tact, tenacity, and a willingness to work in partnership with others
• Positivity and enthusiasm for the role, and support for your team
• Exceptional interpersonal and people-management skills
• A commitment to personal development and learning

Essential Criteria:

• Successful delivery of conferences and events
• A track record of successful leadership and management
• Financial management, commercial awareness, including budgetary management
• Commitment to diversity, equality and inclusion, and to the Society’s other core values as set out in our strategy
• Strong written and oral communication skills

Desirable Criteria:

• Venue management experience
• Successful delivery of academic and/or professional/B2B conferences
• Knowledge of legal and regulatory requirements relevant to public events and venue hire (e.g., licensing, GDPR)
• Experience of working with trustees, committee members, volunteers, and other stakeholders
• Commercial experience in a relevant sector
• Experience of training courses and/or ongoing professional development in a commercial capacity

A bit about us …

The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognitions scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

How to apply …

To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details.

As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:

• Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
• State your initials only in the subject line when sending your application.
• Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.

First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.

All applicants must have the right to work in the UK. We are currently unable to support visa applications.

#events #head of events #events mangement #events lead #membership #science

Context and Background

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good.

Over 90 percent of the NSPCC's income comes from voluntary donations, so we reply on the incredible generosity and commitment of all our supporters, large and small. 

You'll work as part of one of many teams, which focus on engaging our supporters and ensuring they continue to give their support. You will do this by leading high value fundraising events and managing relationships with volunteer committees.

The varied role sits within the Volunteer Board Fundraising team which leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships.

Job purpose

· To contribute to the Income Generation / Engagement and Fundraising department’s purpose of maximising income from potential and current supporters through project managing specific events including securing sponsorship and providing committee support 

· To support in the delivery of the agreed departmental strategy, goals and fundraising budget

· To work effectively with other departments in Income Generation / Engagement and Fundraising and other functions within the NSPCC to maximise income for children

· To keywork supporters and build excellent relationships with key stakeholders who take responsibility for delivering income through high level fundraising events

· To ensure our events are delivered to a consistently high standard, and bring in new, innovative ideas so we remain competitive in the sector

Key relationships - Internal

· Reports to Fundraising Manager

· Pro-actively works with colleagues in other NSPCC divisions to further relationships and identify and develop opportunities for growth

· Works with a range of NSPCC supporters and potential supporters and a range of suppliers that support fundraising relationships and activity

Key relationships - External

· Recruiting, managing and building relationships with chairs, committee members and other senior volunteers

· Procuring and managing relationships with Special Event suppliers

Main duties and responsibilities

· To successfully manage and deliver large-scale events and special projects within the portfolio of events, overseeing all event logistics and relationship management

· To lead on specific fundraising projects and large-scale events, and support development of Executives through your projects 

· Contribute to and deliver particular aspects of the department’s annual business plan and budget. To support project groups for the Special Events team to improve processes and identify new opportunities 

· To manage and develop relationships with senior volunteers and potential supporters through effective and regular communication

· To proactively seek out opportunities to add value to the team and wider organisation

· To develop and create engaging materials for events and stakeholders

· To act as experts in our field by offering support and expertise both internally and externally

· To work cross-departmentally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC through streamlined processes

· To manage, negotiate and review relationships with external suppliers to ensure the most cost effective outcome

· To represent the NSPCC’s values in everything you do

Responsibilities for all Staff within the Income Generation / Engagement and Fundraising

· A commitment to safeguard and promote the welfare of children and young people

· To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

· To adhere to all the NSPCC’s service standards, policies and procedures.

· To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

· To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

· To work in a manner that facilitates and encourages inclusion.

· To be pro-active in identifying ways to improve personal and team performance

· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

· A commitment to safeguard and promote the welfare of children, young people and adults at risk.

· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

Person specification

1. Extensive experience and technical knowledge of event and project management, specifically with a track record of successfully delivering and growing large scale events

2.  Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders, including senior level individuals to achieve desired outcomes

3. Proven ability to develop individuals, team building skills, working well with others as part of a team, giving support and recognising expertise in others

4. Well-developed organisational skills with experience in planning, monitoring, implementing and leading major projects to agreed deadlines, with the ability to organise and plan own work and the work of others to deliver objectives on time

5. Excellent ability to successfully negotiate with others

6.  Excellent communication skills to present information in a clear, persuasive and inspiring way for a range of audiences 

7.  Well-developed ability to take ownership of budgets and a proven track record of meeting income targets and keeping within financial limits

8.  Proven track record of applying creativity/innovation to events to achieve desired outcomes and/or significantly grow event income

9.  Experience of success in a customer focussed environment, such as fundraising, sales or marketing

10.  Experience of using Windows-based software packages, including word processing, spread sheets, electronic mail and the internet.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Salary: £46,698 (London) / £42,373 (National) per annum

Hours:                       35 hrs per week

Contract: Fixed term contract (until March 2027)

Benefits

· 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;

· Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;

· Attractive family friendly policies;

· Private healthcare cover;

· Season ticket loans;

· Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.

Office locations:  London, Bristol or homeworker

The role will involve spending a substantial amount of time in the East of England (including early starts/late finishes and overnight stays where required) and regular travel nationwide for NHF events and meetings. 

Please note, if office based, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.

Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

An exciting opportunity has arisen at the National Housing Federation (NHF) to join our team of External Affairs Managers on a fixed-term basis to cover maternity leave. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website.

Could you be our new External Affairs Manager, working closely with our housing association members across the East of England?

This is a unique and varied role which would appeal to someone with a background in areas such as stakeholder management, policy, public affairs, communications, programme management – or a combination of these areas! For example, you may be looking to step into a role to further develop your leadership and stakeholder engagement skills, whilst still building on your policy or programme management experience and knowledge.

You will operate at the heart of social housing by working with key decision makers across the housing association sector – including managing relationships with chief executives, chairs of boards and executive directors. Strong communication and influencing skills are essential to the role, as well as the confidence to work at the most senior levels.  

It is crucial that you can work collegiately to lead key programmes of work across the NHF with colleagues in other teams, for example from our policy, press, events, and public affairs teams. Equally, you will be comfortable working autonomously and shaping your own work programme.

The core of the role involves being responsible for engagement with a whole geographic region of our membership; and working closely on or leading one of the NHF’s key themes of work, which include areas such as supported housing; devolution; developing new homes; decarbonising existing homes; ensuring the building safety agenda is delivered; or representing our rural or smaller housing associations.

The role is wide ranging and in addition to stakeholder management and programme leadership, will include running roundtables between our members and government, chairing sessions at NHF conferences, and presenting political and policy updates to senior teams within housing associations.

You will be part of a team of eight External Affairs Managers sitting within the member services directorate, which is there to ensure that we provide excellent value for money for our housing association members.

Key elements of the role:

· You will build and maintain brilliant relationships with housing associations leaders, using your well-developed communication and advocacy skills to maximum effect.

· You will develop knowledge, insight and understanding of housing associations to shape our policy and influencing work and to create structured programmes of member engagement on critical policy and political issues.

· You will be the contact point for housing associations in your region, ensuring they receive first class customer service on the issues which matter to them. Working closely with NHF members you will facilitate the organisation of regional chief executive or leaders forums and sounding boards.

· In addition to your regional work, you will lead on the strategic planning and delivery of a key NHF policy priority. This will require collaborative working with colleagues from across the organisation and working with members across every region and specialism.  You will play a leadership role, creating structured engagement strategies to ensure members are able to influence policy as well as engaging key NHF stakeholders and sharing best practice.

· Your role will be to implement structured member engagement to ensure our policy priorities, positions and influencing work are member-led. This will include working directly with members to inform our policy positions and lead our influencing work.

· You will influence debates at the highest level and you will spot in advance and act strategically to mitigate the risk to our membership. As such, this role requires a high degree of political and organisational acumen and the ability to horizon scan.

· You will work with colleagues in our Commercial and Events teams to maximise commercial opportunities and help shape content at our conferences, as well chairing conference sessions.

· To be the face and voice of the NHF with members, stakeholders and the media.

· To ensure that as an organisation we deliver as a whole team, seamlessly, to members to achieve greatest impact in line with the business strategy.

· To maintain high quality standards and follow NHF policy and process.

The successful candidate:

The successful candidate will be able to demonstrate:

· A sound knowledge and understanding of housing associations and issues affecting the wider sector.

· A sound understanding of the political and policy landscape that housing associations operate in.

· Demonstrable knowledge and experience of establishing and maintaining relationships with senior stakeholders, demonstrating excellent customer service and value for money.

· Effective communication skills, in person and in writing, including the ability to credibly and confidently present at meetings and events.

· Ability to listen to and influence senior stakeholders, demonstrating diplomacy, effective communication and negotiation skills.

· Clear leadership skills, able to lead complex and strategic programmes of work effectively, including experience of matrix managing and motivating a team.

· Excellent analytical skills and strategic nous with the ability to summarise complex information effectively to aid decision making.

· A commitment to excellent customer service.

· A positive, energetic and agile approach to work.

Equality, diversity and inclusion

The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  

We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer

We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.

Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.

We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team with your request or to arrange a time to discuss in more detail.

Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Completing our Application Form

To apply for this role, please complete our online application form. The application form includes your employment and education history plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship

You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 4 January 2026

Interview date: 14 and 15 January 2026

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Support Group Administrator to join our service delivery team. This is a fantastic opportunity for an experienced professional who is looking to make a real impact on women and children’s lives.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate Counselling Support Group Administrator, aligned with our feminist ethos and the needs of our service users, you will provide high-quality administrative support to the delivery of counselling and support group services for women affected by domestic abuse. You will bring experience in service administration within a sensitive or trauma-informed setting, with the ability to manage referrals, coordinate sessions, maintain accurate records, and support counsellors and volunteers through effective scheduling and communication.

You will play a key role in supporting the smooth running of services, including monitoring attendance and outcomes, maintaining safeguarding and confidentiality standards, and ensuring compliance with organisational and funder requirements. You will also contribute to service improvement by supporting reporting, data collection, and administrative processes that enable the ongoing development and effectiveness of counselling and support group provision.

If you are looking for a new job opportunity whilst making a real impact on women and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.

Closing date for applications: To be considered on a rolling basis.

Interviews: To be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

About the Anne Robson Trust

The Anne Robson Trust exists to improve the experience of dying for patients and those close to them. We help people talk more openly about death, and we work with healthcare organisations to provide companionship and comfort in the final days of life.

About the Role

This role provides essential administrative and organisational support to our Healthcare team - with a particular focus on supporting the Head of Healthcare Partnerships and Development in her day-to-day work. You’ll keep things running smoothly: organising meetings, preparing documents, managing follow-ups, coordinating data, and helping ensure our volunteer services and those across our NHS and community partners are consistent, engaged, and well supported. It’s a busy, varied role that suits someone who enjoys structure, detail, data analysis and engaging with stakeholders. As the charity grows, there may be opportunities to take on more project coordination responsibilities. 

Key Responsibilities

PA & Team Support

• Proactive support for the Head of Healthcare Partnerships and Development: diary planning, follow-up, inbox and document creation and organisation
• Track actions and deadlines; keep information well-structured
• Prepare agendas, papers and notes for internal/external meetings

Coordination & Partner Support

• First-line administrative support for coordinators and partner teams
• Schedule and attend coordinator calls; maintain partner timelines and updates
• Administer volunteer records, onboarding and general service coordination
• Keep digital records accurate and up to date

Data, Monitoring & Reporting

• Collect, check and collate monthly service data
• Maintain spreadsheets, logs and worksheets
• Support data analysis and prepare summaries and dashboards

Training & Induction Support

• Organise logistics for online and in-person training sessions
• Keep training materials up to date, support evaluation and follow-up
• Prepare resources and assist facilitators during sessions

Research & Project Support

• Support with development and completion of project management tools
• Desk based research on local context and partner information
• Support planning and coordination for pilot projects: schedules, trackers, documentation Provide project support and help during the development of new services

Communications & Materials

• Produce clear documents, visuals and slide decks (Word, PowerPoint, Canva)
• Draft concise written updates for partners and internal use
• Maintain organised shared files and resources

Person Specification

• Essential Strong administrative and project support experience
• Excellent organisation, accuracy and attention to detail
• High digital confidence (Excel, Word, PowerPoint, online systems)
• Experience maintaining data and spreadsheets
• Clear written communication and ability to create simple visuals
• Calm, supportive communication style with partners and colleagues
• Ability to organise and prioritise own workload
• Solution focussed approach to challenges
• Team player with the ability and initiative to work unsupervised

Desirable

• Experience of working in the charity, statutory or health sector
• Experience supporting training or adult learning sessions
• Familiarity with volunteer-involving services
• Understanding of end-of-life care, or a willingness to learn

Personal Attributes

• Empathetic and emotionally intelligent
• Takes ownership of practical tasks and contributes positively to the team dynamic
• Practical, proactive and solutions-focused
• Reliable, organised, and steady under pressure
• Collaborative, grounded and aligned with our mission

Equality, Diversity and Inclusion The Anne Robson Trust is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We particularly encourage applications from underrepresented groups within the charity sector. We’re committed to ensuring that everyone’s contribution is valued and that our recruitment processes are fair and inclusive.

House to Home Supervisor

Salary £16,200 to £17,400 (£27,000 to £29,000) depending on experience.

Reports to: Director of Programme Delivery

Location: Mainly Romford, but occasional travel to other areas of London maybe required. 

22.5 hours per week, 12 month fixed term contract. 

Candidates must have the right to work in the UK. A DBS check will be required.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (HFHGB) is part of the global Habitat for Humanity Federation, fighting global poverty and homelessness. Decent and affordable housing is about much more than four walls and a roof – housing intersects with critical development issues, including gender equality, human rights, and climate change. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Job Purpose

House to Home (H2H) is a newly developed programme, following the success of a similar project in Ireland. Through H2H, HFHGB aims to transform the homes of people in the community, giving them a say in creating a space that feels like home and setting them up for their future.

The H2H Supervisor will be responsible for the overall delivery and on-site safety of H2H projects, instructing and supporting volunteers to paint, decorate and carry out light-touch repairs within the homes. This is an important role, ensuring that volunteers feel empowered and supported, that projects are delivered to a high standard and that safety measures and procedures are followed at all times. The H2H Supervisor will work closely with the H2H Volunteer Manager and ReStore colleagues to plan projects and source items for the homes.

Key Accountabilities/Responsibilities:

Supervision and Coordination

· Leading H2H projects with up to 5 volunteers, typically over a period of two days per home.

· Providing training and demonstrations, such as painting and decorating, to all volunteers.

· Liaising with clients about their homes and their preferred décor and furniture requirements.

· Organising and ensuring the correct materials are available to carry out projects as required, such as paint, tools and items from HFHGB’s ReStore.

· Ensuring safety procedures are followed at all times.

· Escalate safety or safeguarding concerns within a timely manner.

Admin and Reporting

· Liaise with the H2H Volunteer Manager, ensuring there are sufficient volunteers and supervision in place to carry out  H2H projects.

· Support the Director of Programmes and H2H Volunteer Manager to carry out relevant tracking and reporting duties, providing regular updates and inputs for the organisational Performance Framework.

Person profile:

· Demonstrable experience of supervising volunteer activities and workshops.

· Experience in decorating and home repairs.

· Good knowledge of risk management and health and safety policies and procedures.

· Experience of working with vulnerable individuals and an understanding of the importance of safeguarding and protecting beneficiaries.

· Physically able to move ladders, paint rooms and engage in light manual handling.

Skills and competencies

· Good verbal communication skills and the ability to engage volunteers, clearly explaining the value of their support on clients.

· Ability to work collaboratively and productively with a diverse group of colleagues and stakeholders.

· Ability to use own initiative, with good problem solving and time management skills, and the ability to work to deadlines.

· A positive team member who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.

The role and responsibilities will be carried out in a way which reflects:

· HFHGB’s commitment to safeguarding children and adults at risk in accordance with the Safeguarding Policy.

· A commitment to HFHGB’s vision, mission, values and approach.

· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Start your Habitat journey here…

We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application.

To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, to our recruitment inbox (details on our website). Send by email referencing the job title in the subject line.

The deadline for applications is Friday 16th January 2026 (at 11:59 pm).

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

Digital and Communications Delivery Lead 

We are partnered with a fantastic charity who are seeking a dedicated and experienced Digital and Communications Delivery Lead to manage the digital and communications elements of its largest corporate partnership. This role is critical to helping the partnership raise a significant target their service user. 

Key responsibilities

• Programme managing both the digital delivery and communications aspects of the charity’s largest corporate partnership.
• Matrix managing relevant colleagues across different teams to achieve shared goals.
• Maintaining a critical relationship with the corporate partner at an operational level and reporting with confidence to their senior management/leadership.
• Providing direct delivery of relevant national and regional media activity and social media engagement aimed at adult audiences.
• Directly delivering relevant communications targeted at the corporate partner’s members, partners, and wider adult audiences.
• Oversight of organic and paid social media content and delivery.
• Oversight of the production of content for younger audiences.
• Ensuring the voices and experiences of children and young people are central to all work produced.
• Building and maintaining effective working relationships both internally and with the corporate partner to deliver agreed objectives.
• Regularly reporting progress against agreed plans and KPIs to senior colleagues both internally and externally.

Person Specifications

The ideal candidate will be able to demonstrate equivalent professional expertise gained in a digital, PR, social media, or a related discipline.

• Demonstrable experience holding a relationship with a corporate partner on behalf of a charity.
• Proven experience of matrix and programme management, successfully delivering shared goals by working across multiple teams.
• Demonstrable experience working in media, including generating positive coverage and holding relationships with journalists.
• Demonstrable experience in digital content production and communications, including liaising with external agencies.
• Experience in co-producing content with children and young people, coupled with an understanding of safeguarding.
• Proven ability to work effectively within a complex organisation and closely with senior leadership in a large organisation.
• Possesses excellent written, oral, and interpersonal skills, with the ability to communicate complex concepts to varied audiences.
• Comfortable working in fast-changing environments and capable of adapting plans as needed.
• Must be able to attend meetings in central London at least once a month, with occasional travel to other UK locations.

What’s on Offer:

• An 18 months FTC 
• A January start date 
• Flexible working, 1 day a month in London
• c. £45,000

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Purpose

We are looking for a proactive and organised individual ensuring that all of Ella’s premises,  including the office, community hub, and safe houses,  are safe, compliant, well-maintained, and a welcoming environment for staff and service users. This role combines practical facilities work with proactive oversight of supplier management and property maintenance systems.

You will play a key role in maintaining the smooth daily running of our operations, managing contractors and compliance records, and supporting Ella's growth and improvement in facilities management.

An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.

Facilities management

• Oversee the maintenance and smooth operation of Ella’s office, community hub, and supported accommodation.

• Manage supplier and contractor relationships, including procurement, tendering, and ongoing performance monitoring.

• Coordinate and oversee maintenance, repairs, and refurbishments across all properties, ensuring work is completed safely and to a high standard.

• Maintain clear records of repairs, inspections, and contracts in the central facilities log.

• Ensure the office and community hub are fully equipped, stocked, and operational, maintaining an organised and professional environment.

• Ensure accurate stock records are maintained and inventories are completed across all sites.

Property inspections and maintenance

• Conduct regular inspections of all Ella’s properties to identify and address maintenance and safety issues.

• Manage the safehouse repairs and maintenance log, ensuring timely responses and communication with caseworkers and residents.

• Carry out minor maintenance and repairs directly where appropriate (e.g. light bulbs, fixtures, storage organisation).

• Liaise with landlords and external providers on significant property issues, ensuring clear communication and accountability.
   

Health, safety, and compliance

• Act as the main point of contact for health and safety matters in the Operations Manager’s absence. 

• Ensure that all properties comply with statutory safety and maintenance requirements, including fire safety, gas, and electrical checks.

• Support in maintaining and updating compliance documentation, certificates, and maintenance schedules.

• Conduct regular health and safety audits and risk assessments, escalating issues to the Operations Manager as needed.

• Lead or support fire drills, first aid provision, and emergency preparedness planning.
   

Systems and administration

• Develop and maintain efficient systems for facilities management, including logs, checklists, and compliance trackers.

• Support the Operations Manager in reviewing policies and procedures related to facilities, health and safety, and risk management.

• Coordinate staff communications about ongoing facilities work or planned maintenance.

• Oversee inventory management, purchasing, and deliveries for office and property supplies.
   

Team and organisational support

• Contribute to creating a trauma-informed, safe, and welcoming environment across all Ella’s spaces.

• Support the smooth running of events or community activities at the hub, ensuring facilities are ready and accessible.

• Build strong working relationships with staff, residents, and suppliers to ensure responsive and effective facilities support.

Person specification

Essential

• Excellent organisational and time management skills.

• Keen eye for detail 

• Ability to put effective processes and procedures in place 

• Ability to manage multiple tasks effectively and work independently.

• Strong communication skills, both written and verbal.

• Basic understanding of health and safety requirements.

• Comfortable liaising with contractors and overseeing on-site work.

• Willingness to travel locally between Ella’s office and safe homes.

• A proactive and practical approach to problem-solving.

Desirable

• Experience in facilities or property management.

• Experience working with suppliers and contractors. 

• Familiarity with trauma-informed environments or working in the charity sector.

• Basic maintenance skills (e.g., DIY tasks).

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants. 

Schools and Programme Coordinator / Senior Coordinator – (London)

Salary: Coordinator/Senior Coordinator £28,860 – £34,500 depending on experience. (Salaries over £29,900 reserved for more senior/experienced candidates only).

Contract: Full time permanent contract

Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.

We are seeking Coordinators to work in London

Reporting to: Programme Hub Manager

About the Role:

We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career.

Our Coordinators work with young people studying in schools and colleges who face barriers to higher education and employment. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.

About You

What we’re looking for in our new Coordinator(s) includes:

· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.

· Have a ‘can-do’ attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities – including development of our programmes and processes

· Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people  

· IT literate and digitally savvy

· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.

· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.

· We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership

· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.

At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.

What we offer:

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

· An additional discretionary “Day for You”, (pro rata for part-time)

· Opportunity to take a 6-week sabbatical after 3 years of service

· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

How to Apply

If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form  explaining why you're interested in this role and how you meet the person specification.

Previous applicants need not apply.

Closing date: 9am on 23rd January 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found. 

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this via this Charity Jobs site.