Service management jobs

Are you ready for something new?

Are you passionate about supporting vulnerable adults during critical moments in their care journey? As a Hospital Care Navigator, you’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place.

In this rewarding role, you’ll be the single point of contact for adult patients preparing for discharge from the hospital. You’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services to:

• Identify needs and barriers to safe discharge
• Achieve safe and timely patient discharge
• Coordinate outpatient appointments and follow-up services
• Provide clear, compassionate advice and support to patients and their families
• Ensure patients understand their discharge plan every step of the way.

You’ll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You’ll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced. 

We’re seeking someone who:

• Has experience working with vulnerable adults in a hospital, GP or other healthcare setting
• Communicates with empathy and confidence across different teams at different levels, and with patients
• Is highly organised, with excellent time management skills
• Has awareness and respect for cultural differences
• (Bonus) Experience working in a hospital or clinical setting.

The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.

Apply now and be part of something meaningful.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please submit your CV along with a brief covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Pembroke College Oxford is seeking a highly organised and analytical Development Operations Manager to play a central role in supporting the College’s Development and fundraising activities.

Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that combines historic quadrangles with award-winning new developments. The College has ambitious plans for the future and an active programme of alumni engagement, stewardship and fundraising to support its academic mission and long-term sustainability.

The Development Operations Manager is a pivotal role within the Development team. Working closely with the Development Director, the post-holder will be responsible for the operational foundations that underpin the College’s fundraising activity, including alumni database management, gift processing, prospect research, reporting, and insight generation. The role is essential to ensuring that the Development team works efficiently, accurately, and strategically, supported by high-quality data and robust processes.

The post-holder will manage the College’s alumni database (DARS), acting as a knowledgeable and trusted first point of contact for database queries, and will lead projects to improve data quality and compliance. They will also play a key role in analysing giving patterns and engagement trends, preparing reports for colleagues and committees, and supporting the identification and tracking of potential donors. In addition, the role includes dotted-line management responsibility for the Development Coordinator, with a particular focus on overseeing operational activity.

This post would suit someone who is confident working with complex data, highly numerate, and able to spot patterns and trends. The successful candidate will be an excellent communicator, able to work collaboratively within a small, interdependent team, while also exercising discretion and sound judgement when handling confidential information.

Benefits include membership of the University staff pension scheme, free lunches during working hours when the College kitchens are open, and a generous annual leave entitlement of 30 days, in addition to public holidays. Opportunities for training and professional development are also available.

Key responsibilities

The main duties to be carried out by the post-holder include:

Data and Database Management

• Manage the alumni database (‘DARS’) and ensure that data held on alumni is GDPR compliant, comprehensive, and up to date.
•  Oversee projects to maintain and improve the quality of the College’s alumni data and ensure engagement activities are accurately and effectively recorded.
•  Produce data exports for third-parties such as consultancies and mailing houses and ensure any data received is processed and imported accurately.
• Produce accurate data content for publications such as lists of stewardship group members and deceased alumni.
• Become a competent ‘super-user’ of the DARS database and act as first point of contact for the Pembroke Development team for any queries about the database, ensuring that the team is both confident in using it and consistently recording data in line with GDPR.
•  Actively engage with the central University team delivering the successor to DARS, ‘Halo’, to ensure it meets the College’s requirements, and lead on the migration to Halo at the appropriate time.

Prospect Research and Tracking

• Undertake prospect research to identify potential major donors among the College’s alumni and supporter base.
• Oversee research into alumni in particular regions in advance of College trips.  
• Manage Pembroke’s prospect management processes, working with fundraisers and others to identify and assign new prospects within the team.
• Work with the Development Coordinator to prepare donor and prospect profiles ahead of events, trips, and meetings.

Insights, Trends and Segmentation

• Working closely with the Development Officer (Regular Giving and Legacies), proactively and creatively analyse patterns of giving to enable the team to target and segment Regular Giving appeals more effectively.
• Conduct research into wider sector giving trends, and provide recommendations for better engagement.
• Prepare regular reports on donor and engagement activities for the team and wider College, including the Development Committee and Campaign Board.

Gift Processing

• Ensure all changes to Direct Debits including cancellations and amendments are actioned in the agreed timescales. Communicate with donors in respect to these changes.
•  Liaise regularly with the PCFNA (Pembroke’s 501(c)(3)) to ensure donations made through it are accurate.
• Record all donations including cheques/PCFNA/one-off bank payments as pledges on DARS.
• Identify missed pledge payments or recurring gifts.  
• Support the Finance Business Partner in all Gift Aid administration including Gift Aid compliance, securing outstanding Gift Aid declarations and updating old Gift Aid declarations and review of non-eligible declarations.
•  Liaise closely with the finance team to ensure donations are accurately classified and reported
•  Ensure that gift agreements and associated commitments (e.g. Gift Aid, pledges, payment schedules) are recorded accurately and actioned.
•  Research into historic donor funds, where necessary.

Gift Acceptance

•  Manage the gift acceptance process, ensuring that the College accepts gifts appropriately and in line with its Gift Acceptance Policy and Fundraising Policy.
•  Undertake all necessary research and due diligence on prospective donors, and liaise with the central University and third-party providers of due diligence services where required.
•  Oversee the gift acknowledgement process.

Management

•  Supervise (with a dotted line reporting relationship) the Development Coordinator, with particular responsibility for overseeing their work in the Operations functional area.
• Be available for regular 1:1 meetings and as a point of contact for any queries, and support their line manager in making sure they receive all necessary training, induction and information to succeed in their role.

Other

• In common with all posts, ensure compliance with the College’s policies and procedures, statutory obligations, and best practice. 
• Be the principal liaison with the Gift Registry and DARS teams, and keep upto-date with changes/improvements to the system and how to utilise them.
• To undertake such other duties as may be reasonably required by the Development Director, which may include travel and occasional event attendance outside standard working hours.

For person specification, please see the Job Description attached.

To apply, please submit an up-to-date CV and a covering letter, together with details of two referees.

Have you got a head for data and a heart for storytelling?

As our Individual Giving and Legacies Manager, you’ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme.

You’ll be confident using CRM data and analysis to inform strategy, and you’ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give.

With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire’s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community.

About The Job:

This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team’s objectives.

Main Areas Of Responsibility:

Income Generation

· Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications.

Strategy

· Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan.

· Engage in market and supporter insight to inform decision-making and development of new activity/products.

· Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers’ Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products.

· Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors.

· Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention.

· Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will.

· Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level.

Operational Delivery

· Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans.

· Act as the lead-user for Raisers’ Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis.

· Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised.

· Develop processes that enhance the team’s capacity, efficiency, and ensure effective fundraising.

· Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness.

· Ensure the highest standard of supporter experience in order to make the most of every interaction.

· Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required.

Leadership

· Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing.

· Provide management information for SMT and the Board of Trustees as requested and attending meetings when required.

· Build positive working relationships with all internal and external stakeholders.

· Represent the charity at external meetings as and when required.

· Engage with the wider charity sector, learning from peers and sharing best practice.

General Duties:

· Compliance with Homeless Oxfordshire’s policies and procedures.

· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

· Contribute to the work of the broader team.

· Responsible for the effective use of financial and other resources.

· Be prepared to work evenings and weekends, as the job reasonably demands.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.​

About you:

This is a terrific opportunity to play a fundamental role as Research Communications Manager at Muscular Dystrophy UK’s in developing and shaping our research communications ensuring the timely and proactive communication of our research impact.

• You will have a strong ability for explaining research and science to a lay audience. 
• You  will also proactively identify communication opportunities and ideas for engaging content to promote and publicise our research projects.
• You will work closely with teams across the organisation providing them with information about our research activity to support their work.
• You will manage the charity’s research information service, our Research Line.
• You will work with the Director of Research and Innovation and Director of Marketing and Communications to lead the development of our research communications plan.​

Your Cover Letter Guidance
When submitting your application, please ensure your cover letter provides clear evidence of the following:

• Experience of communicating scientific and clinical information to a range of target audiences
• Proven experience in communicating complex research topics to a lay audience
• Excellent interpersonal skills with an ability to build effective relationships internally and externally
•Proactive and able to identify communication opportunities and ideas for content in a range of formats
• Excellent copywriting, editing and proof-reading skills with ability to create written content for a range of audiences, especially lay audiences

Your cover letter should demonstrate how your background aligns with these criteria, using specific examples where possible.

​

About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. ​

This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.
• Seek opportunities to contribute to the development of the charity.
• A commitment to and an understanding of disability issues, equality, diversity and inclusion.
• Always demonstrate role model behaviour.
  
   

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

​

Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes ​great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1). ​

Closing date: Monday,16th February

NB Interviews likely to be held on Tuesday, 24th February and Wednesday, 25th of February

Please download the job description to see full role responsibilities

​

About Us

Wealdstone Methodist Church is drawn from many different nationalities. We gather for morning service each Sunday, to worship God in Jesus Christ. A warm welcome awaits all who attend our Sunday morning service, commencing at 10:45. Please visit us whenever you can.

As a Methodist Church, we believe that all people were created by God, and are loved completely by God. Our services and times of fellowship, aim to show God’s love for all. We believe that experiencing the unconditional love of God can bring about real transformation in people’s lives and in the world. We, therefore, seek to follow the example of our Lord and Saviour Jesus Christ, who gave his life for the world, so that we and all people can have peace with God and our neighbour.

Aim

To assist the Church in fulfilling its mission statement, by intentionally befriending Hirers and Users of the Church premises, and to work with the Church Council in fulfilling its mission objectives, as set out in its Mission Plan.

Responsible to

The Lay Employee will be employed by Wealdstone Methodist Church Council and will be under the supervision of the Minister in pastoral charge of the Church (Line Manager) and a Management (Support) Group.

Responsible for:

The Lay Worker will be responsible for establishing and maintaining links between the Church and other community groups, and for exploring with the Church Council opportunities for community engagement and outreach. Responsible for Coordinating Lettings and building relationships with Hirers and Users. And also, some administrative tasks.

Please see the full job description attached. 

Closing date: March 2nd.

Interview dates will be confirm after job closing

Job Title:          Volunteer Manager

Salary:              SCP 37 (35,815 pro rata per annum)

Responsible to:Head of Communities, Older Adults & Volunteering

Location:             Working hours divided between BVSC Offices (Latham House, 33 – 34 Paradise Street Birmingham, B1 2AJ) and                                     home address, as agreed by BVSC

Hours of work:   21 – 25 hours per week

Contract Duration:Temporary – until March 2027

Volunteer Manager

· Are you confident managing volunteers and building strong community relationships?

· Do you enjoy coordinating programmes and keeping things running smoothly?

· Are you motivated by helping people get involved and make a difference?

If you’ve answered yes, we’d love to hear from you.

We are recruiting a Volunteer Manager to join our Communities, Older Adults and Volunteering team. The postholder will lead the Bolder Healthier Community Champions Volunteer Programme, overseeing the full volunteer journey from recruitment through to ongoing engagement. This includes coordinating recruitment through the Volunteer Brum digital platform, ensuring volunteers are effectively onboarded and inducted, and maintaining accurate, up-to-date records. You will work closely with local delivery partners to support them in involving and supporting volunteers in their areas, while also developing engaging content for volunteer sessions.

You will also lead activity within the Blues Go Green funded programme, building strong relationships with partner organisations and attending regular partnership meetings. The role involves supporting the development and delivery of volunteering activity in public parks across the city, ensuring activities are well planned, inclusive and delivered safely. Gathering feedback from volunteers and using it to inform continuous improvement will be an important part of this work.

Alongside programme delivery, you will oversee marketing, communications and events linked to both programmes. This includes promoting opportunities to attract volunteers from across Birmingham, supporting partners with local promotion, and coordinating online and in-person inductions, engagement sessions and celebration events. You will also support financial monitoring and reporting, helping to track budgets, manage invoices and contribute to reporting against key performance indicators.

This role is well suited to someone who is organised, approachable and confident working with volunteers and partners, with experience of managing programmes and a strong interest in community and voluntary sector work.

Please see the job description for further details 

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions

· 35 hour working week (full time hours)

· 29 days annual leave + bank holidays a year (pro-rated for part time staff)

· 5% pension contribution 

· 3.5 times salary Death in service benefit

· BVSC is a Living Wage Employer

Work-life balance 

· Flexible working arrangements available for staff 

· A flextime system is in place for staff 

· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties 

· We provide generous maternity and paternity pay 

Staff development 

· We support staff to undertake training and development, providing funding and time off for study 

Values based approach

· We take a values led approach to the full employee journey including values based interview, and values based supervision and              appraisals 

Wellbeing

· We offer free access to a range of wellbeing platforms 

· BVSC offers all employees a suite of wellbeing support 

We are looking for candidates that can demonstrate the following BVSC organisational values: 

Commitment: Making a positive difference through passion, innovation and social action 

Collaboration: Connecting people and organisations to work together to improve lives 

Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham 

Integrity: Building trust through delivering excellent outcomes 

At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.

As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.

We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC. 

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  From application to interview, we place inclusion at the heart of all we do. 

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.

Closing date for applications – 10 February 2026 at 10am

Interviews to take place – 25 February 2026 in person

Shortlisted applicants will be contacted by 18 February 2026. If you have not been contacted by 18 February 2026 you should assume you have not been shortlisted.

Applications that do not include a cover letter will not be considered by the panel.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

Volunteer officer – North Middlesex Hospital

Salary £30,000 - £33,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base North Middlesex University Hospital, Sterling Way, London N18 1QX, UK.

Upon successful completion of probation, employees would be in a hybrid role, with four days in the office and one day remote.

The role

The volunteer officer will report to the volunteer manager.

The purpose of this role is to deliver the coordination of the operations of the charity’s volunteers ensuring that they have the best experience possible.

The objectives of the post are:

· To support the day-to-day smooth running of the service

· To be the first point of contact for the service and provide excellent customer service to ‘walk-in’ and face-to-face enquiries

· To deliver new projects to assist in the delivery of the service

· Support the launch and growth of the service, working closely with the volunteer manager to ensure sustainability.

· Work independently as the sole charity representative on-site, ensuring effective coordination while adhering to lone working policies.

The team

Volunteer team

• The volunteer team is responsible for managing and coordinating volunteering roles across the 4 main hospital sites and satellite sites for the Royal Free London Trust.
• The volunteer team work closely with Trust staff to ensure patients have the best possible experience whilst they are in the hospital, they also support the volunteers with anything they may need to carry out their roles and make a significant contribution to the operational and strategic aims of the charity and trust.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

Person Specification

Qualifications

• CSE/GCSE in maths and English or equivalent.

Experience - essential

• Demonstrated experience in coordinating activities or projects involving multiple stakeholders
• Strong interpersonal skills to work collaboratively across diverse teams
• Experience of databases (CRM) for the management and monitoring of volunteers/service delivery
• Intermediate level of MS Office (outlook, word, excel and PowerPoint) and use of cloud-based systems

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Friday, 13 February 2026, 9 am

Interview date: Monday 23 February 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Closing Date: 10 February 2026

Ref 7289

Save the Children UK is looking for a customer-focused individual with proven IT service desk and technical support experience to join as our Service & Support Analyst.

Working closely with colleagues across the organisation to deliver high-quality, responsive digital, data and technology support, you'll play a crucial role in enabling teams to work efficiently and maximise impact for children.

This is a full-time role (35 hours per week), Monday to Friday, based at our office in Farringdon. Working hours are on a shift basis between 08:00 and 18:00. Typical shifts include 08:00–16:00, 09:00–17:00, or 10:00–18:00, with some variation within these times.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Service & Support Analyst, you will be a key member of the Digital, Data and Technology (DDaT) function, providing first and second-line support to colleagues across Save the Children UK. You will ensure that technology services are reliable, accessible and easy to use, helping staff to do their jobs effectively.

You will troubleshoot incidents, fulfil service requests, work closely with suppliers and technical teams, and play an important role in improving service quality, user experience and operational efficiency.

In this role, you will:

• Provide 1st and 2nd line IT support to colleagues, managing incidents and service requests in line with agreed SLAs and ITIL processes.
• Support the installation, configuration and maintenance of desktops, laptops, mobile devices, peripherals and software.
• Work with third-line teams and external suppliers to resolve technical issues and reduce repeat incidents through effective problem management.
• Take ownership of support tasks, contributing to continuous improvement of processes, documentation and knowledge bases.
• Deliver clear, customer-focused communication and hands-on IT support, including supporting senior leaders to ensure a seamless IT experience.
• Maintain accurate IT asset and software licence records and support the setup and delivery of IT services for internal events and programmes.

About you

As well as bringing strong technical support expertise, you'll be passionate about promoting a culture of internal customer focus and customer service through your role.

To be successful, it is important that you have:

• Proven experience working in a 1st and/or 2nd line IT support role within an ITIL-based service environment.
• Strong technical knowledge of desktop and mobile hardware, operating systems, and modern workplace technologies, including Office 365 (user and resource administration, SharePoint site administration, Teams/Planner setup).
• Experience supporting and troubleshooting applications and user accounts, with experience in administering Active Directory.
• Experience in troubleshooting, repairing and upgrading hardware, including desktops, laptops and mobile devices.
• Network booting (PXE), SCCM and command line experience.
• Excellent customer service and communication skills, with the ability to explain technical issues clearly to non-technical users.
• Strong organisational skills, with the ability to prioritise workload, manage incidents effectively, and work collaboratively across teams.
• A proactive, improvement-focused mindset with a passion for technology and delivering a positive customer experience.
• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working: On-site - this role will be based at our office in Farringdon, London. This is a full-time role (35 hours per week), Monday to Friday, based at our office in Farringdon 5 days per week. Working hours are on a shift basis between 08:00 and 18:00. Typical shifts include 08:00–16:00, 09:00–17:00, or 10:00–18:00, with some variation within these times.

Out of hours working 

From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.

In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We're looking for a Communications and Social Media Manager to lead social media, creative and digital communications at Leeds Beckett University.

This is a pivotal management role in the communications and campaigns team. You will work with colleagues across our service and the wider university to develop and deliver the social media, brand and digital strategy. Your skills will support campaign development and delivery, built around creative content designed to connect with our audiences and strengthen the university brand.

In this role you will plan, manage and deliver a broad programme of creative, digital and social content supporting the university’s strategic priorities. Working with colleagues across communications, marketing, academic schools, alumni and events, you will ensure that our integrated campaigns and stories are aligned with audience needs, with a focus on students, colleagues, alumni and partners. You will use insight and feedback to evaluate impact, improve delivery and demonstrate the value of our content in enhancing brand reputation, strengthening relationships and supporting recruitment.

It’s a hands-on position in a busy, creative and supportive team where your skills will support high-profile campaigns, celebrate student successes, promote research and drive engagement. Strong project management skills are essential, as you will manage multiple projects simultaneously, often to tight deadlines, in a fast-paced environment.

At Leeds Beckett, we value diverse perspectives and offer generous holidays and strong support for professional development. Join a collaborative team committed to meaningful communications that make a difference.

The post holder will work as part of the Estate & Facilities and Safety Management team to deliver high standard, customer focused estates and facilities to the organisation. You will lead on all aspects of safety, facilities and estate management at our outdoor learning centre, Hindleap Warren. You will support with facilities (managed onsite by the Director of Finance) but will be responsible for all aspects of safety compliance at our London Office. This role is a blend of strategic and pragmatic thinking to create a great place to work, along with the need to 'roll up sleeves' and ensure our buildings, grounds, and systems of work are safe, compliant, efficient and sustainable. A monthly visit to the London Office will be expected. 

What you will be doing

Estate Strategy 

• Work with the Senior Team and Heads of Centres to develop the strategic direction and objectives to ensure London Youth are following relevant legislation and best practice from all sectors. 
• Create and deliver plans to manage London Youth's assets in a compliant, safe, and best practice manner, as well as rolling out new software to manage this process. 

Facilities Management 

• Lead on delivery of all Facilities Management services, including but not limited to: M&E, fabric, cleaning/housekeeping, bed linen/laundry, car partking, grounds, waste management, pest control and external contractors. Occasionally support may be needed out of normal working hours in emergency situations. 
• Establish and maintain a comprehensive planned preventative maintenance programme, ensuring the satisfactory operation of all buildings, plant and equipment, and ensuring our buildings remain compliant, safe, fit for purpose, and reflect our brand values at all times. 
• Procure and manage services, evaluate contracts and tender processes through a blend of in-house and out-sourced delivery methods, as appropriate, and evaluate value for money. 
• Work with the Director of Centres and Heads of Centres to set the estates, facilities, and health & safety elements of their annual budgets and advising on capital expenditure requirements across all three sites. 

Health & Safety 

• Maintain a health and safety management system at both Hindleap and the London Office, ensuring all regulatory requirements are met, including overseeing risk assessments, health & safety policies and procedures, and annual audits. 
• Attend monthly meetings of the Safety and Safeguarding Team, analysing reported accident and incident data. 
• Provide assurance reporting to the Director of Centres and Trustees on a quarterly basis. 

What you bring to the role 

• Experience of delivering safe and effective work on customer-facing premises and grounds. 
• Experience of managing high performing teams to deliver in line with the needs of an organisation. 
• Experience of working and leading teams across multiple sites. 
• Relevant qualifications in facilities and estates management and health & safety, including a NEBOSH. 
• Knowledge of the Health and Safety compliance standards applicable to our sites and how these should be achieved. (Please note the outdoor adventurous activities are managed by the operations team - specialist knowldge of these areas is not required.)
• Ability to communicate in a range of settings with people at all levels of an organisation. 
• Ability and experience of training others in health and safety. 
• Experience of working as a member of a management team and bringing about changes through the action of your peers and team. 

Able to demonstrate living our values of being: 

• Ambitious
• Collaborative
• Inclusive
• Accountable 

Why work at Hindleap Warren 

• Generous holiday allowance - 39 days paid annual leave per year, pro-rata for part timers 
• Employer 4% pension contribution 
• Additional leave granted to support voluntary activity 
• Free Health Care Cash Plan 
• Free access for you and your family to the Employee Assistance Programme 
• Free access to the 'Headspace' app for you and your family 
• Flexible working opportunities considered 
• You'll be working with a fantastic team of passionate colleagues across London Youth
• You will be making a difference to the lives of young people 

Team Manager – Safer Renting

Salary: £38,000 per annum
Contract: Full-time, Permanent
Location:  London SE17 / Hybrid working

Are you passionate about housing justice and protecting renters’ rights? Join Cambridge House as a Team Manager in our Safer Renting Team and make a real difference in the lives of private renters.

As part of our dynamic team, you will:

• Lead and inspire a team of tenancy rights caseworkers, ensuring high-quality advice and casework services.
• Support and develop your team, managing performance and well-being to help them thrive.
• Deliver expert tenancy rights advice and advocacy.
• Shape the future of our service, contributing to research, campaigns, and service development initiatives.

We’re looking for someone with strong leadership skills, a commitment to social justice, and experience in housing advice or casework. If you’re ready to empower renters and drive positive change, we’d love to hear from you.

Why join us?

• Competitive salary of £38,000 per annum
• Permanent, full-time role with opportunities for growth
• Be part of a mission-driven organisation making a tangible impact
• Hybrid and Flexible working arrangements
• Join an organisation with a diverse and incredible group of people providing pioneering and high-quality services.

To apply please download the recruitment pack. .Completed applications  should be emailed to us and must include your CV ( which should include 2 reference contacts)  and a supporting statement outlining your interest and suitabilty for the role . You will also be asked to complete and return our Diversity monitoring form and Criminal Records Declaration form, both of which can be found on our recruitment page. The sucessful applicant will need to undergo a  DBS check (enhanced) .   Interviews will be held on Saturday 14th February 2026.

Safeguarding is a vital part of the Church's Mission of healing, justice, and hope. As a Diocese, we aim to be a beacon of best practice in safeguarding children and adults at risk.

Working hours: 35 Hours per week, with the opportunity for hybrid working and flexible working

Part-time working may be considered for an exceptional candidate, with a minimum of approximately 28 hours per week with one working day being a Monday.

Salary: £36,225 to £38,850 per annum, subject to qualifications and experience

Benefits: We offer a range of benefits including hybrid and flexible working, 11% non-contributory pension scheme, 25 days holiday rising to 29  after five years’ service.

ROLE DUTIES

• To guide and advise parishes on their safeguarding enquiries and referrals.
• Manage, investigate, lead, and conclude designated cases
• To maintain up to date records relating to your designated caseload on the church’s National Safeguarding Case Management System, and the recording of case supervision.
• To form and maintain productive, professional relationships with parishes, especially Parish clergy, Senior clergy, and parish volunteers, particularly the Parish Safeguarding Officers (PSOs).

CRITERIA

• A minimum of two years’ experience of safeguarding children and adults in the voluntary or statutory sector.
• Experience in risk evaluation/assessment relating to offenders/offending behaviour.
• Experience of managing safeguarding situations as part of a caseload.
•  Experience and understanding of safeguarding procedures in relation to children and adults

For more information and to apply please see the job description and application form on the Chelsmford Diocese Website.

Closing Date: 23 February

Interview Date: 6 March 2026

We reserve the right to invite candidates for preliminary interviews.

Please be advised we reserve the right to close the role early and we cannot consider candidates who do not complete and return a completed application form.

Please refer to the CDBF Privacy Policy found on the Chelmsford Diocese website for guidance on how we will process your data.

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Beacon Victim Care Service

Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.

Job Description

As Beacon Team Leader, you will be a member of the local management team within the victim service, managing a team of Beacon Support Workers as part of a multi-disciplinary team ensuring the effective delivery of end to end support for victims in line with contractual expectations. You will provide line management support, supervision and guidance to the team in line with Catch22’s policies and procedures.

You will ensure that victims receive a high quality service through the effective management of the team’s performance, maintaining organisational and professional standards expected of the victim service. You will ensure that victims’ needs are reviewed and met in line with the key targets and contractual expectations.

You will maintain a close working relationship with police partners, statutory services and voluntary agencies ensuring relationships are effectively managed and pathways of support for victims remain seamless to provide a high quality and consistent service. You will provide management oversight of presenting risks and needs ensuring matters are managed and escalated appropriately and actions taken expediently as deemed appropriate to the presenting situation.

Qualifications

As Beacon Team Leader, with responsibility for the effective running of the Victim Service on a day-to-day basis, you will have a great opportunity to be involved in a number of varied projects working at the heart of the delivery of our strategic ambition. This post currently (can change subject to contract changes) will be managing team members who are working with:

Children and Young people affected by Crime including Domestic Abuse and Sexual Abuse 
Families affected by Child on Parent Violence 
Anti-social behaviour victims

Good will look like the following:

A confident, professional, and creative individual with a ‘can-do’ approach 
Some experience/skills or qualifications around working with children and young people. 
Responsive to pressure and change – flexible and adaptable to sustain performance.
Ability to build and manage relationships, share knowledge and skills to deliver shared goals
Working collaboratively across the whole of Catch22 to ensure we make best use of our wealth of skills and experience.
Excellent communication skills with the ability to influence key stakeholders and retain confidentiality at all times.

Additional information

Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3754J in your message so that we can identify the opportunity.

Salary: £32,620 per annum
Hours of work: Full time, 37.5 hours per week
Contract: Permanent
Flexibility: Flexible working options available, where service delivery allows - blended approach of office working, home working, and occasionally supporting with visits across Hertfordshire.
Closing Date: 11th February (Could close earlier if sufficient quality applications received)
Interviews: TBC

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this role. 

Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

*Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check.

*Access to work is 25 minutes from King's Cross Station.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Within the Justice hub at Catch22 we are extremely proud of our strong focus and track record in developing our people. As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience.

Catch22 Justice requests no contact from agencies or media sales

Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Working pattern: This is a full time permanent hybrid role (4 days a week in the office) on Crick terms and conditions of employment.

Salary: From £61,000 with benefits, subject to skills and experience

Application closing date: 8th of February 2026 at 23.59

About us 

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. 

About the role

We are seeking an experienced and highly skilled Fire Safety Engineer to act as the Institute’s Technical Authority and Systems Owner for all active fire and life safety systems, including fire alarms, suppression systems, and associated protection technologies. This is a critical operational role at the heart of keeping the Crick safe.

You will bring deep operational and technical expertise. Your background will enable you to interpret risk, understand how systems integrate within a complex building, and ensure our fire protection infrastructure is designed, maintained, and operated to the highest standards.

As the Institute’s subject matter expert, you will provide authoritative guidance to senior leadership, engineering projects, and operational teams. You will lead the development, implementation, and continuous improvement of our fire safety management system, ensuring we not only meet but exceed our obligations under the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and all relevant British and European standards.

About the role

We are seeking an experienced and highly skilled Fire Safety Engineer to act as the Institute’s Technical Authority and Systems Owner for all active fire and life safety systems, including fire alarms, suppression systems, and associated protection technologies. This is a critical operational role at the heart of keeping the Crick safe.

You will bring deep operational and technical expertise. Your background will enable you to interpret risk, understand how systems integrate within a complex building, and ensure our fire protection infrastructure is designed, maintained, and operated to the highest standards.

As the Institute’s subject matter expert, you will provide authoritative guidance to senior leadership, engineering projects, and operational teams. You will lead the development, implementation, and continuous improvement of our fire safety management system, ensuring we not only meet but exceed our obligations under the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and all relevant British and European standards.

What you will be doing

As a Fire Safety Engineer at the Crick, you will:

• Act as the Systems Owner and Technical Authority for the entire portfolio of active fire protection systems
• Undertake and lead the development, implementation, and ongoing review of the Institute's Fire Safety Policy, Strategy, and Management System.
• Lead the investigation of all fire incidents, alarms, and near-misses to identify root causes and implement effective corrective and preventive actions.
• Act as the primary point of contact for the Fire and Rescue Service, building control, and other enforcing authorities.
• Collaborate with and support Engineering Project Managers, ensuring project works are delivered without compromising the live environment and meet all fire safety regulations.
• Prepare and present a comprehensive Fire Safety Dashboard and operational reports to the quarterly General Health and Safety Committee and Fire Safety Group, providing data-driven insights, trend analysis, and actionable recommendations.

About you

You will have:

• NEBOSH National Certificate in Fire Safety and Risk Management or an equivalent qualification (e.g., IFE Level 4 Diploma, Certified Fire Protection Specialist - CFPS).
• Graduate or Member grade of the Institute of Fire Safety Managers (GradIFSM / MIFSM) or equivalent professional membership (e.g., IOSH, RICS).
• Significant experience as a Fire Safety Specialist/Engineer in a complex, high-risk environment (e.g., healthcare, research, industrial, major commercial).*
• Demonstrable, hands-on experience as a Systems Owner for a range of complex fire protection systems (sprinklers, gaseous suppression, fire alarms), including administering isolations and impairments.*
• Expert knowledge of the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and in-depth technical knowledge of British/European Standards for fire safety systems.*
• Proven ability to analyse complex situations, identify underlying risks, and develop pragmatic, effective solutions.*
• Excellent communication, influencing, and relationship-building skills, with the ability to act as a trusted advisor to all levels of the organisation and external authorities.

*Minimum Criteria

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture 

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. 

• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. 

• We are collegial. We show respect for one another, work cooperatively and support the wider community. 

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: 

• Visas: Applicants for this role will be eligible for sponsorship to work in the UK 

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. 

• Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 

• Health & Well-being: 

• 24/7 GP consultation services. 

• Occupational health services and mental health support programs. 

• Eye care vouchers and discounted healthcare plans. 

• Work-Life Balance: 

• Back-up care for dependents. 

• Childcare support allowance. 

• Annual leave purchase options. 
• Crick Networks offering diverse groups’ support, community and inclusive social events.

• Perks: 

• Discounted gym memberships, bike-to-work scheme, and shopping discounts. 

• Subsidised on-site restaurant and social spaces for team interaction. 

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.  

We reserve the right to withdraw this advert at any given time due to the number of applications received.