108 Supported living service manager jobs in Bristol

If you enjoy working directly with people and making a real difference in their lives, this could be the role for you.

As a Supported Housing Worker, you'll support residents living in our accommodation services across Bath. You'll help people overcome challenges, maintain stable housing, and work towards their personal goals. From conducting support sessions and wellbeing checks to assisting with tenancy-related matters, you'll play an important role in helping residents achieve greater stability and independence.

Every day brings different challenges and opportunities, making this a rewarding role for someone who is compassionate, practical, and committed to helping others succeed.

Job Role: Supported Housing Worker

Salary: £8,733.33 per year (FTE £26,200)

Hours: 12.5 hours per week

Contract type: Permanent

Location: Bath

Additional information:

Participate in an out-of-hours on-call rota.

Participation on the first-responder system (emergency cover) at our homeless hostel.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

Join our dedicated team in Bath as a Supported Housing Worker, providing warm, person‑centred support and hands‑on housing management for people with recent experiences of homelessness (including those with offending backgrounds) living in designated properties. No two days are the same - you’ll build rapport, champion strengths, and create safe, stable homes where people can thrive.

You’ll guide clients to sustainable move‑on within agreed timescales by building trust, co‑creating clear support plans, and boosting confidence through practical tenancy skills, benefits and budgeting support, and encouragement.

What you’ll be doing:

Create and deliver personalised support plans and risk assessments to help clients thrive.

Champion safeguarding by following polices and procedures to keep everyone safe.

Empower clients be offering advice, information, and support to connect with the right services.

Maintain accurate client records using out system, INFORM.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.

Experience working with people who may have complex needs and/or challenging behaviours.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at our charity shops

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

This is an exciting opportunity to lead and develop services that support people experiencing Domestic Violence and Abuse across Bath and Northeast Somerset. You'll manage and inspire local teams, drive service improvements, and work closely with commissioners and partners to ensure clients are safe and receive high-quality support that enables them to move forward with confidence and independence

Job Role: Service Manager- Domestic Violence and Abuse services

Salary: £ 34,505 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: BANES

Additional information:

Participate in an out-of-hours on-call rota.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

We are looking for an experienced and passionate Service Manager to lead our Domestic Abuse Housing services across the BANES (Bath & Northeast Somerset) area.

This is an exciting leadership opportunity for someone who is committed to delivering high-quality, trauma-informed support for people experiencing social exclusion, including survivors of domestic abuse. You will be responsible for managing local projects, leading and developing staff teams, driving service improvements, and ensuring contractual, quality, and performance targets are achieved.

Working closely with commissioners, partner agencies, and the wider Alongside leadership team, you will ensure services remain person-centred, strength-based, and focused on achieving positive outcomes for clients. You will maintain a visible presence within services, support staff to deliver excellent client support, and help shape service development across the region.

What You'll Be Doing

• • Lead, motivate and develop a team delivering high-quality, trauma-informed support services.
  • Ensure clients receive person-centred support that helps them achieve positive outcomes and greater independence.
  • Build strong relationships with commissioners, partner agencies and other stakeholders across the BANES area.
  • Drive service quality, performance and continuous improvement across multiple projects.
  • Oversee housing and operational management, ensuring services remain safe, compliant and effective.
  • Maintain Safelives Leading Lights standards across service delivery

What We're Looking For

Essential

• • Experience managing teams within housing, domestic abuse, homelessness, social care or support services.
  • Strong leadership skills with the ability to develop and inspire high-performing teams.
  • Knowledge of safeguarding, trauma-informed practice and supporting people experiencing social exclusion.
  • Experience managing service performance and achieving positive outcomes.
  • Excellent communication and partnership-building skills.
  • Full UK driving licence and access to a vehicle.

Desirable

• Experience of working in the statutory or voluntary sector.
• IDVA/ISVA/Safelives Service Manager qualification or equivalent

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

Knowledge and understanding of the support needs of people experiencing domestic violence and abuse, facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.

Experience working with people who may have multiple and complex needs and/or challenging behaviours due to their experience of trauma and abuse.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at our charity shops

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Can you help shape how change is delivered in an organisation that makes a real difference to people’s lives? Emmaus UK is recruiting for a Federation Development Manager: Quality and Improvement to help support people on their journey out of homelessness.

About Emmaus

Emmaus (pronounced em-may-us)is a movement of charities that empowerspeopleto overcomehomelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.

As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.

Together, we are ending homelessness one person at a time.

About the role

The Development Manager: Quality and Improvement role is an exciting and varied opportunity to work with Emmaus communities across the UK, helping to drive continuous improvement and prepare for the requirements of the Supported Housing Regulatory Oversight Act.

The role of Federation Development Manager: Quality and Improvement will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.

This is a hybrid role, offering the flexibility to work from home with travel across the UK as required.

Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to communities is essential, typically at least once a week. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.

Who are we looking for?

As part of the Partnerships and Federation Development directorate, the Federation Development Manager: Quality and Improvement, will support charity and federation-wide objectives, helping Emmaus UK and the wider federation to develop as a best-practice national body.

We are looking for someone with experience of managing continuous improvement programmes in a homelessness, housing or related sector. You will have experience of developing and implementing successful Quality Assurance strategies and be able to manage competing priorities in a changing environment.

You will have strong communication and interpersonal skills and be able to influence others, with a proven track record of driving organisational change. You will work proactively with communities, applying a coaching and mentoring approach to build capacity.

This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects and relationships in a fast-paced environment.

If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
 

What we offer

• Salary: £41,521
• Working hours: Five days per week Monday to Friday
• Contract: Permanent
• Pension: Stakeholder pension with 6% employer contribution
• Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
• Training & Development: Individually tailored induction.  Ongoing training and development through both centralised and personal training budgets
• Volunteering: 2 days allowance each year
• Employee assistance: A 24/7 employee assistance scheme is available
• Flexible working: Options available, subject to the requirements of the role
• Life assurance: Death in service lump sum of 3 x salary

To apply:

To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, the email address can be found in the Application Pack.

Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.

The closing date for applications is 12pm Monday 19th October 2026.

Shortlisted candidates will be invited to an interview via Microsoft Teams on Thursday 5th November 2026.

If you would like to arrange an informal discussion about the role, please email us the email address can be found in the Application Pack.

Equal Opportunities

Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.

We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.

• Remote-first. Applicants must live within two hours’ travel of Cambridge city centre. 

• Salary: £39,000 to £45,000 (Depending on Experience) 

• Type: Full-time, permanent. 

• Team: Fundraising 

• Directly Supported By: Head of Fundraising 

The Charity and Our Vision 

For more than 15 years, Scotty's Little Soldiers has supported children and young people bereaved of a parent who served in the British Armed Forces. We are now on an exciting journey to expand our support to anyone affected by a military-connected bereavement, with the ultimate goal of empowering a community of more than 25,000 bereaved individuals and their families by 2035. 

Nikki Scott founded the charity in 2010 following the death of her husband, Corporal Lee Scott. Today, Scotty’s provides a unique combination of emotional, practical and educational support to the bereaved military community. Lived experience remains central to our work: we listen continually to families so that we can understand their needs and strengthen our services. 

Our vibrant, non-traditional culture puts the needs of the bereaved military community at the centre of everything we do. We champion innovative approaches and strive to recognise the strength of community, resilience, and connection. 

Role Mission 

To develop and own a best-in-class supporter experience, one that makes every person who chooses to support Scotty’s feel valued and as though they are on the journey with us, not simply funding it. 

You will own the end-to-end individual supporter journey, whether that is a one-off fundraiser or an ongoing donation.  Using insight, the latest technology, and continuous improvement of our processes, you will create experiences that can scale as we grow yet remain personal, and unmistakably Scotty's. You will work with Supporter Care to champion supporter stewardship, fundraising journeys, donation experiences, insight and fundraising technology. 

Community is one of Scotty's three core fundraising streams, alongside Corporate and Grants, each owned by a dedicated lead within a team supported by the Head of Fundraising. You will own the community income budget and be responsible for protecting and growing it sustainably over time. But income is a consequence of doing the experience well. Many of Scotty's biggest supporters (individuals and corporate) began as individual donors or fundraisers; how we make people feel today shapes what they become tomorrow. 

Before we look at ways to proactively grow our community income we need the right foundations in place – that’s the primary goal for this role over the next 12-18 months. 

What you’ll be responsible for: 

Supporter Experience. 

• Own the end-to-end supporter journey.  From someone’s first interaction with Scotty’s right through to a long-term relationship, creating a distinctive Scotty’s experience that works for one person as well as it does for 1,000 people. 

• Own the donation experience across all channels and technology e.g. online, mobile, in-person activities, ensuring it’s slick, safe, and easy. 

• Own the stewardship framework.  How do we live our core value of ‘everyone a supporter, every supporter a VIP’ in a manageable and scalable way? How we do recognise and thank supporters, how do we communicate the impact of their support? 

• Own how we track supporter feedback to shape the continuous improvement of our journeys. 

Systems and Processes. 

• Own the CRM (we currently use Salesforce) and all fundraising tech with support from tech team members and agents.  What does great look like, and how do we get there? 

• Own the data.  Use data to help us prioritise and make decisions – we’ve got limited resource, so we need to deploy it in the right places. 

• Own where automation and AI can help us scale whilst maintaining our values and without losing the personal touch. 

Leadership. 

• Support our Supporter Care role, helping them to develop and understand what great supporter experience looks like. 

• Own the community income budget.  Work with the Head of Fundraising to ensure we work towards both our income and expenses targets, whilst ensuring we are reporting and forecasting accurately on a regular basis. 

• Own the annual community fundraising plan and any associated OKRs.  Taking the charity’s strategy and annual priorities and translating that into aligned and focused quarterly, weekly and daily priorities. 

• Own compliance across our community fundraising activities.  Ensuring that all activity is legal and safe and that we work towards best-in-class processes. 

What does success look like: 

3 months… 

• Onboarding.  Completed four weeks of ring-fenced onboarding to ensure understanding of the Scotty’s World (history, brand, values and behaviours, and your role within it), the Military Community, and Military-Connected Bereavement. 

• Mapped the ‘as-is’.  You’ve mapped the current end-to-end supporter journeys and can present them visually to the wider team.  You’ve identified what works and what isn’t working. 

• Established the baseline.  You’ve identified and put in place clear measures to understand how good our supporter experiences are and audited existing data. 

• Plan ready.  You’ve got a plan with specific priorities, agreed with the Head of Fundraising and SLT ready to move forward with. 

6 months… 

• Refreshed stewardship framework in place.  How we recognise and communicate with supporters has been designed, agreed and implemented. 

• Donation experience is slicker.  Short-term priority fixes are in place across all channels making it easier for supporters to donate when they want to. 

• Our supporter care processes levelled up.  We’ve agreed new standards, documented processes, and set success measures.

• Supporter feedback is live.  We’re tracking real supporter feedback, analysing it and sharing with the wider team. 

• Identified longer-term tech improvements and implemented short-term fixes across Salesforce, website and other apps. 

• Taken full ownership of the community fundraising stream, including budget, forecasting and reporting. 

• Demonstrated measurable progress. Against baseline in satisfaction, retention and donation values. 

9 months… 

• A distinctive Scotty’s supporter experience is embedded.  Every supporter and team member can clearly recognise the experience which is delivering a consistent journey for all supporters no matter what their entry point. 

• A clear evidence-based picture of our supporters.  You’re able to present a clear evidence-led view of our supporter base (who they are, what motivates them to support, what is working and what isn’t). 

• Stable foundations.  We’ve set the foundations for future growth and are confident we can begin scaling without a negative effect on the experiences built. 

• Demonstrated measurable progress. We have stable or growing income with improvements against benchmarks for supporter satisfaction, retention and donation value. 

• Year two is scoped.  Future improvements to the experience are planned alongside the gradual introduction of more proactive opportunities to sustainably grow income in 2028 and beyond. 

What You’ll Need to Succeed 

Essential 

• Experience growing supporter, donor, customer or community journeys - improving engagement, retention and long-term value. 

• Strong understanding of individual giving, community fundraising, supporter care or a similar income-generating area. 

• Experience owning a supporter income stream, including planning, forecasting and monitoring performance. 

• Experience owning data, insight and CRM systems to establish benchmarks, and execute on action to improve supporter journeys, stewardship and results.  

• Excellent communication and relationship-building skills internally and externally, with the ability to create scalable, excellent supporter experiences. 

• Experience leading and developing others to deliver high standards. 

• Good understanding of compliance, data protection, regulation and compliance. 

• Highly organised and outcomes-focused and able to turn plans into action.  

• Genuine enthusiasm for technology and AI, with judgement about where automation adds value at scale and where a personal touch matters more.

• Sensitivity and emotional intelligence as you will be working with bereaved Armed Forces families. 

• Commitment to Scotty’s mission, culture and values, with the ability to represent the charity warmly and professionally when required. 

Desirable 

• Experience working within a charity, fundraising or membership organisation. 

• Experience using Salesforce, JustGiving or similar fundraising platforms and integrations. 

• Experience stewarding high-value, strategic or long-term supporters. 

• Experience working in a growing organisation where systems, processes and roles are evolving. 

• Experience growing regular giving, Gift Aid or supporter lifetime value. 

Additional Information 

• The role may require occasional evening or weekend work 

• Enhanced DBS check required 

• Travel will be required to events and team training days 

The Scotty’s Way 

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do 

4. Remember, Every Day 

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Closing date: 21st October 2026 

Important Information 

Feedback 

We are unable to provide individual feedback on every application. We will contact candidates who are shortlisted for interviews by email. 

We will only consider applications from candidates located within 2 hours of central Cambridge.  

We're a remote-first organisation and our day-to-day work is extremely effective with our team based at home.  However, some of the most important work we do, innovation, collaboration, problem-solving, and strategic thinking, benefits hugely from being in the same room, and those moments don't always come with months of notice.  That's why we're currently looking for team members who are within a 2-hour travel time of Cambridge. 

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. 

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition, and to make this a reality.

More than 10,000 people took part in our National Patient Voices Survey, creating the most powerful picture yet of what it is like to live with glaucoma and receive glaucoma care across the UK.

Working closely with our Head of Communications and a specialist public affairs agency, you will help bring those findings to life, secure media attention and make decision-makers listen. Central to this will be finding and sensitively supporting people who are willing to share their experiences, cultivating trusted relationships and helping them tell their stories confidently across print, digital and broadcast media.

Alongside this landmark work, you will create engaging content across our magazine, website, email and social media channels, identify opportunities for national coverage and help strengthen and protect Glaucoma UK’s voice and reputation. This is a varied and influential role for an excellent storyteller with strong media instincts who wants their work to make a genuine difference.

Position: Communications & PR Officer (maternity cover)

Responsible to: Head of Communications

Location: Home-based with occasional travel to our head office in Ashford, Kent

Hours: 35 per week

Contract: 12 months fixed-term (from December 2026)

Salary: £34,077 per annum

Annual leave and benefits:

25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for part-time employees.

Up to 5% contributory pension

Benenden Healthcare cover including 24/7 Employee Assistance Programme

How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.

Interviews will take place in the week commencing 21 October. 

Closing date: Sunday 11 October at 11pm

What you’ll be working on:

· Proactively creating and delivering high quality, inspiring multi-channel content (including, but not limited to, our quarterly members magazine, awareness campaigns, email marketing schedule, social media and website) to engage key stakeholders and attract new followers to our cause.

· Playing a key role in the production of our quarterly member’s magazine; actively contributing to editorial meetings, writing articles, conducting interviews, editing copy, and overseeing timelines through to print and despatch.

· Working with the Head of Communications to develop key messages, briefings, and positioning statements to ensure consistency and maximise the impact of our campaigns and manage approval processes internally.

·     Working alongside the Digital Communications Manager to ensure the website and social media is updated regularly with compelling and quality content.

· Providing copywriting and editing support across all internal and external communications for all departments to maintain consistent tone, style and messaging across all outputs and act as a ‘brand guardian’ together with colleagues in the communications team.

·    Leading on the delivery of an ongoing programme to recruit and develop relationships with patient case studies, celebrity supporters and influencers who can help raise our public profile through the media and other opportunities.

This job is for you if…

·      you have experience of working in a similar role either in-house or in an agency.

·    you have excellent copywriting and proofreading skills.

·      you have experience of crisis communications.

·      you have experience of developing compelling content for print, digital and broadcast communications channels, accurately conveying information and engaging with a wide range of stakeholders.

·      you have a track record of generating media coverage to deliver messages to a range of audiences.

·      are a strategic thinker who considers the wider context when planning activity and can sense compelling story opportunities.

Why The Green House? 

The Green House is the only service providing creative therapies across BNSSG and BANES supporting children, young people, and families who have experienced sexual abuse. Our distinct approach is: 

1. Evidence-based, guided by research and best practices. 
2. Led by the voices of young people and their families. 
3. Centred on, choice and connection. 
4. Focused on the transformational power of the creative arts. 

You will be joining an ambitious team who work tirelessly to improve the lives of children, young people and families who have experienced sexual abuse. 

Purpose of the role

The Family Support Manager sits within the Therapeutic Services Division at The Green House The role is responsible for managing the Family Support Team who offer Initial Meetings to young people/families/professionals, one-to-one Family Support sessions, multi-agency casework, psychoeducational parent groups and, as well as the Pathway Administrators of the therapeutic services. The post holder will work as part of the Management Team, contributing to service development across the organisation in line with The Green House’s strategy. The Family Support Manager will hold Safeguarding Advisor responsibilities within the organisation. The normal place of work is The Green House, Bristol however it may be necessary from time to time to attend meetings and events elsewhere.

Duties and responsibilities

Service Management

1. Recruit, support and line manage the Family Support Practitioners and Pathway Administrators.
2. Act as a Safeguarding Advisor. As the Safeguarding Advisor, you will attend appropriate Safeguarding training relevant to the level of work and role and ensure that you attend annual refresher training. 
3. To act as a member of the Management Team for the organisation to ensure that services are offered at a consistently high standard and the team is effectively managed.
4. Develop and maintain successful professional partnerships with stakeholders including families, referrers, partners and statutory, private and other voluntary agencies to raise awareness of The Green House and our services.
5. Develop and maintain local relationships to support fundraising activity for The Green House’s service delivery.
6. To manage the relationships in place between The Green House and the External Clinical Supervisors supporting the Family Support Team and Pathway Administrators. Arrange annual meetings with supervisors and manage the annual report process. 
7. To continually review and monitor access to our service provision, identifying ways where this can be developed and innovated whilst keeping true to the fundamental principles, values and mission of the service. 
8. To contribute to all additional pieces of work as outlined by the CEO of the organisation. 
9. Demonstrate The Green House’s values and model leadership qualities.
10. Ensure whole team participation to collect and monitor data in support of service delivery and outcomes evaluation activities for the Family Support Team.
11. Work alongside the Research Manager to produce quarterly and annual reporting on the frontline services.
12. Ensure compliance with GDPR/Data Protection guidelines and The Green House policies relating to data protection, data security and record keeping.
13. To work alongside the Senior Information Risk Owner (SIRO) and Data Protection Officer (DPO) acting as the Caldicott Guardian.
14. Work with the CEO, Research Manager and Children and Young People (CYP) Therapeutic Manager to develop new funding bids relating to evidence-based interventions and service innovation.

Therapeutic services responsibilities

1. To lead weekly Family Support and Pathway Admin team meetings. Facilitate team discussions around aspects of the Family Support casework with children, young people, families, and other agencies, safeguarding and risk management, reflective practice and provide peer support opportunities.
2. To qualify Requests for Support (referrals) with the CYP Therapeutic Manager.
3. Participate in weekly triage meetings in partnership with the CYP Therapeutic Manager.
4. To manage the day-to-day practice of the Family Support Service, within this sits management and oversight of the Parent Group, one-to-one work and Initial Meetings.
5. To ensure that data, monitoring, outcomes and evaluation gathered as part of the Family Support service are input appropriately into the organisation’s case management system to assist with annual monitoring and reporting processes. To review these processes in partnership with the Research Manager.
6. To lead on development and review of services, processes and documentation associated with the Family Support service.
7. To monitor and manage the Therapeutic Services waiting lists, service delivery and KPIs in partnership with the Management team on a monthly basis.
8. Management of Pre-Trial notes requests, in relation to statutory investigations and our pre-trial work prior to court proceedings.
9. To attend all relevant external meetings with other agencies and professionals as required. 
10. To respond appropriately and in a timely manner to external queries regarding the Family Support service, providing relevant information where required. To develop new relationships and partnerships with appropriate agencies and professionals to assist with the growth and reputation of the service.
11. Manage Subject Access Requests made by children, young people and families in partnership with the Data Protection Officer.

General Responsibilities

• Always adhere to all Charity policies and procedures.
• Ensure that all work is carried out in accordance with Health and Safety, Data Protection, Safeguarding and other relevant legislation. To contribute to the ongoing development of the organisation by actively participating in consultation and other initiatives as required. 
• To work autonomously and manage own workload effectively, to ensure targets are met. To assist with basic house-keeping requirements as required.
• To work within the values of The Green House.
• Participate in all required meetings to support the Charity to achieve it aims and objectives.

This job description is intended to provide an outline of the key responsibilities and duties of the role. It is not an exhaustive list and the postholder may be required by the Charity to undertake other duties that are commensurate with the level of the role. This job description may be reviewed and updated periodically, in consultation with the postholder, to reflect the evolving requirements of the role and Charity.

Benefits 

• Annual Leave: 25 days holiday (pro rata if part time) plus bank holidays including whole service Christmas closure which is not deducted from allowance (at the discretion of the Board).
• Other Leave Allowances: Sickness, maternity, and partner (paternity) leave allowances have been implemented to support our staff to live a happy work-life balance. Wellbeing Plans are also available to support staff with physical and mental health needs.
• Flexible Employer: Staff can request flexible working arrangements to accommodate changing circumstances. All flexible working requests are carefully considered and assessed alongside the needs of the charity.
• Whole organisation Professional Development Fund and Policy: Every financial year, a Continuous Professional Development budget is agreed on which is available at request to support continued professional development. TGH also offers some paid study leave for this.

How to Apply 

Please email your CV and supporting documents to us. The closing date for applications is Wednesday 30th September (23:59). Interviews are expected to take place on Tuesday 6th October.

We understand that candidates may value different formats to communicate their skils and experience, therefore we accept the following formats:

• 2 page cover letter
• 5 minute long video (either sent as a mp4 attachement alongside your CV or a link to an undlisted YouTube video).

Within your cover letter or video, please answer the following question:

Managing a frontline team supporting families affected by sexual abuse can be complex and emotionally demanding. As Therapeutic Manager – Family Support how would you lead, support and empower your team to navigate these challenges, while ensuring high-quality, trauma-informed support for families? In your response, please consider how you would embed our values of Hope, Connection, Creativity, Genuine and Action into your leadership approach, particularly during challenging or uncertain times.

There is an optional Equal Opportunities Form included for our internal diversity in recruitment monitoring, which can be sent to us at the same address alongside your application. The form will not be seen by those involved in the recruitment process. Although not mandatory, this monitoring allows us to align recruitment with our overall HR Strategy, and continuously improve on how we attract, recruit, and retain a diverse range of candidates.

We pride ourselves on being a relational organisation. If you would like to speak to someone from The Green House at any point during your application, then please email us to arrange a phone call with a member of our team.

The Belay Foundation supports adoptive, kinship and special guardianship families raising children who have experienced early developmental trauma, often alongside neurodiversity. Founded in 2020 from lived experience, Belay offers something many families struggle to find elsewhere: practical, in-home support and expert guidance that’s genuinely trauma-responsive, delivered by people who understand what these families are living through.

This is an exciting opportunity to join us at a pivotal stage in our development. Over the past year, we have strengthened our services, systems and organisational foundations and developed ambitious plans for the future. As we continue to grow our reach and impact, we're looking for a Services Manager to organise and deliver our services such as guidance on trauma responsive respite and disability benefit expertise to our families.

Working closely with our Services Director, you'll use your lived or professional experience of our adoptive and kinship families to develop and deliver valued, practical and trauma-responsive support to families across England and Wales. This is key role, working directly with parents and carers, and an opportunity to really make a difference in our families’ lives.

This is a home-based role for two days per week (0.4 FTE), offering flexibility alongside the opportunity to shape a growing national charity. There may be potential to increase the hours over time, subject to funding, making this an exciting opportunity for someone who wants to grow with the organisation. This is a home‑based role, but applicants must be permanently based, and have the right to work, in the United Kingdom. For legal, tax, and operational reasons, we cannot consider applications from outside the UK.

If you're someone passionate about making a difference to adoptive and kinship families with the experience of delivering family support, we'd love to hear from you.

Please see the Candidate Application Pack for further details, including the full job description, candidate requirements and the application/ interview process. Please note that we reserve the right to close applications one week early should we receive a very high number of candidates. 

Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.

To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.

As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.

We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work. The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.

Purpose of the role

· To manage assigned business support services within Boccia England, using a strong customer focused approach to achieve operational effectiveness and demonstrate our company values.

Key Accountabilities and Objectives

Administration - Provide a high level of administrative support to the Boccia England team (30% of time to this objective)

 · Develop and implement systems and procedures to support the efficient operation of Boccia England and improve the service we offer to members and customers

· Manage the enquires received into Boccia England which includes email, phone and web contacts.

· Provide administrative support to the wider team in areas for events, competitions, and talent.

· Ensure all Boccia England policies are up to date, fit for purpose and compliant with legislation.

· Support compliance with relevant standards including health and safety requirements and data protection in conjunction with the Head of Operations.

· Create a suite of standing operating procedures (SOPs) to support the team and create efficient ways of working and cost savings where appropriate.

Volunteer People Management –Manage and support Boccia England volunteers(30% of time to this objective)

 · Effective management of the volunteer community in organising and attending events, competitions and other areas as and when required.

· To include defining clear roles and responsibilities, clear communication; setting appropriate objectives; monitoring and reviewing performance; providing support and guidance and personal/professional development.

· Support and develop inclusive communication strategies in all communication to volunteers

· Collect feedback from the boccia community to identify improvement areas and action these where appropriate.

 

Commercial shop – Manage the Boccia England shop, deliver high levels of customer satisfaction and achieve income targets (30% of time to this objective)

 · Manage the Trading budget to realise a positive contribution to the overall Boccia England budget.

· Manage the shop suppliers and ensure stock levels are appropriate.

· Manage customer experience to achieve high levels of satisfaction and repeat business.

· Complete regular reviews of products and complete market research to identify new items tosell which will benefit the boccia community and generate new income revenue streams.

· Be responsible for the shop website, ensuring it is up to date, maintained and the functionality is maximised.

 

Boccia England Membership - Manage the existing membership benefits package to ensure all areas are delivered (5% of time to this objective)

· Be a subject matter expert for the Boccia England membership platform.

· Deliver training to new and existing team members to maximise their use of the platform.

· Provide regular reports to the Senior Leadership Team and Board on membership numbers, trends and engagement  rates.

· Coordinate the annual membership activities to ensure these are delivered

· Collect membership feedback to report on the current membership offer and manage satisfaction within the membership packages.

· Support the team with initiatives to increase membership numbers and support the retention of existing or lapsed members.

· Input into the annual review of the membership packages to identify improvements and deliver these where appropriate.

Human Resources - Provide administrative support to the Head of Operations in people related work (5% of time to this objective)

 · Coordinate wellbeing newsletters and support the team to deliver a calendar of wellbeing initiatives.

· Work with the Head of Operations to support the recruitment of roles across the business, these may be paid, unpaid, volunteer and or self-employed roles.

· Support the administration of tasks, such as safer recruitment processes, onboarding and induction checklists, training needs surveys and plans.

 

General Requirements

· Manage own workload effectively.

· Be committed to continuous improvement.

· Provide excellent and timely customer service with both internal and external communications.

· Use and share knowledge and expertise to develop Boccia England.

· Be an advocate for Boccia England and the sport of boccia.

· Any other tasks or responsibilities as deemed appropriate by the Head of Operations which commensurate with the responsibilities of the post.

Job Summary 
The Service Manager - Z House will provide operational leadership for Z House, Caring in Bristol’s emergency accommodation service for young people aged 18–25 experiencing housing crisis. 

The Service Manager will be responsible for ensuring that Z House is a safe, welcoming, well-managed and psychologically informed service, where young people are treated with dignity and supported to move towards greater stability and appropriate longer-term accommodation. 

You will lead the day-to-day operation of Z House, overseeing referrals and placements, safeguarding with support from our Safeguarding team and risk management, staff and volunteer practice, accommodation standards, partnership working and service development. 

The Service Manager role will combine operational management with a strong focus on relationships and practice. You will work closely with the young people using Z House, the wider Caring in Bristol team and partners across Bristol to ensure that the service responds effectively to individual needs while contributing to our wider ambition to prevent and reduce homelessness. 
 
The role will also have capacity to lead or contribute to the development and delivery of additional accommodation or youth-focused projects that sit within the scope of Z House and Caring in Bristol’s Support Services. This may include developing new provision, responding to emerging needs and opportunities, and working with partners to extend or adapt our accommodation offer. 

Reporting to the Head of Support Services, you will be part of the wider Support Services team and will contribute to the development of Caring in Bristol’s approach to accommodation, youth homelessness and early intervention. 

Key responsibilities 

• Lead the day-to-day operation of Z House, ensuring the service is safe, effective, welcoming and responsive to the needs of young people experiencing housing crisis.

• Manage the referral, assessment and placement process, making appropriate decisions about suitability and ensuring risks and support needs are identified and managed effectively.

• Oversee safeguarding practice within Z House, ensuring concerns are identified, responded to and escalated appropriately and in line with organisational procedures.

• Lead the development and implementation of effective operational systems, policies and procedures that support high-quality and consistent service delivery.

• Manage and support staff and volunteers involved in Z House, creating a positive, inclusive and reflective culture and ensuring people have the information, training and support they need to work safely and effectively.

• Build strong relationships with referral partners and organisations across Bristol, ensuring young people can access appropriate specialist support and move towards suitable longer-term accommodation.

• Develop effective pathways with the wider Caring in Bristol support offer, ensuring Z House guests can access appropriate support around housing, independent living and other areas of need. 

• Budget responsibility Manage the Z House budget effectively, ensuring expenditure is appropriately monitored, controlled and managed within agreed financial parameters. 

• Lead or contribute to the development and delivery of new projects and service developments within the scope of Z House and Support Services, responding flexibly to emerging opportunities, funding and identified needs 

Job description 

Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across London. Join Sported as a Regional Delivery Officer and you could be playing a vital role in the heart of our Field Team. 

About the role 

As one of two key contacts for Sported groups across London,you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop. 

Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area. 

About You 

Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change. 

You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will also possess a working knowledge of Microsoft 365 and have experience of database management. 

Apply to be part of our team 

Benefits 

Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, home-based working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance. At Sported, you'll be part of an organisation where your contribution truly makes a difference. 

Act with Integrity. Champion Inclusion. Transform Together. Drive Change. 

We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change. 

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience. 

The closing date for this role is 9am on 9th October 2026. 

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

Application Instructions 

If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.

Supporter Stewardship Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Supporter Stewardship Officer

Location England Southwest

£29,835 per annum (pro rata for part time)

Ref: 225REC

Full-time 35 hours per week – we are happy to discuss flexible working

Base: Hybrid working, averaging one day a week from Bristol Hub

Contract: Permanent

Disclosure: DBS is not required for this position as the post holder will not be working with school and community groups in the region.

ABOUT THE ROLE

Team: Fundraising and Supporter Engagement

As the Supporter Stewardship Officer you will be responsible for developing, delivering, monitoring and optimising supporter content and engagement journeys that strengthen loyalty, deepen commitment and increase support.

What You’ll Be Doing

• Collaborate with colleagues to develop and deliver engaging journeys and touchpoints for donors and supporters.
• Monitor and test the effectiveness of supporter journeys in building lasting relationships and encouraging ongoing support.
• Assist in the creation of engaging content across digital and print platforms, ensuring supporters receive relevant and timely communications.

This role is ideal for someone who enjoys thinking about supporter needs and motivations, and meeting those by using their communication skills to develop outstanding supporter experiences and journeys.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Skilled in creating engaging digital experiences and continuously improving them through testing, feedback and audience insights.
• Experience managing and analysing large volumes of data while ensuring compliance with data protection.
• Experience writing effective, audience-focused copy and content, with strong editing and proofreading skills.
• Excellent organisation skills, with the ability to manage competing priorities and meet deadlines.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 35 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 27 September 2026
• Interviews will be held at the Bristol hub on the 12th or 13th October 2026. If you are unable to attend in-person, please contact us for an alternative arrangement. To apply, please complete our online application form.
• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process.
• Adjustments are available throughout the application process.

Help shape the UK’s dedicated Muslim Cancer Support Network. Lead, inspire and support volunteers delivering faith‑sensitive cancer support across the country.

Safeena is the UK’s dedicated Muslim Cancer Support Network, created to ensure no Muslim facing cancer feels alone. As we grow into a professionally governed national charity, we are recruiting a Volunteer Manager to lead, develop and support our expanding volunteer workforce.

The Volunteer Manager will oversee Safeena’s national volunteer programme including Befrienders, Community Champions, Bereavement Volunteers and operational volunteers, ensuring high‑quality recruitment, training, safeguarding, supervision and ongoing support. This role is central to Safeena’s transformation programme, helping build a credible, compliant and compassionate volunteer service that reflects the needs of Muslim communities affected by cancer.

Key Responsibilities

• Recruit, onboard and train volunteers

• Deliver induction and ongoing training programmes

• Provide supervision, wellbeing support and reflective practice

• Coordinate rotas, assignments and community outreach activity

• Maintain volunteer records, policies and compliance

• Promote Safeena’s volunteer opportunities across communities and mosques

Person Requirements

Essential

• Experience managing or coordinating volunteers

• Strong organisational and communication skills

• Ability to support volunteers in emotionally sensitive roles

• Knowledge of safeguarding and confidentiality

• Confident delivering training or group sessions

Desirable

• Experience in charity, community or health settings

• Understanding of Muslim communities and culturally sensitive support

• Training in safeguarding, bereavement or cancer awareness

Job title: Services Manager (Maternity Cover)

Salary: £44,558 – £45,895

Hours: Full-time 37.5 hours per week (part time or flexible working options considered)

Location: Home-based ideally Wales or Midlands area, but any location will be considered, with travel around England and Wales

Contract: Fixed term – 9 months from December 2026

Are you an experienced employability service manager who would be able to confidently step into a 9-month maternity cover position and oversee a team of up to eight passionate and person-centred Employment Consultants, helping them deliver personalised, high-quality support to veterans and their families?  You will also have the opportunity to contribute to our services development and continual improvement programme.

At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.

What we're looking for

• A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer.

• Motivation and commitment: You understand that supporting people facing complex challenges can be demanding, and you're ready to bring the energy, empathy and resilience needed to support your team to succeed.

• Adaptability: You will often need to balance competing priorities or quickly shift focus depending on the needs of the team you will be supporting and the clients they are working with.

• An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.

Why should you apply?

• A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.

• Competitive salary and benefits including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.

• Flexibility and variety: a mix of travelling in your area, home working and to the Poppy Factory in Richmond, London

• Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.

• Be part of an iconic charity with over a century of history supporting the Armed Forces community.

For further information, including the full job description for the role, please refer to the candidate pack.

Due to the travel requirements of the role and the region covered, it is essential that the post holder is able to meet these requirements through their own transport arrangements.

How to apply

To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.

Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate. 

The closing date for applications will be 23 September 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

Online interviews will be held on 1 or 2 October 2026, with potential second interviews on 12 October 2026 in person @ The Poppy Factory in Richmond, London.

To arrange an informal conversation about the role, please contact Kirsty Gronow 

No agencies please.

The successful candidates will be subject to an enhanced DBS check.

Youth Impact Advert

Administration Support Officer - National Programmes

Fixed term until 31st March 2027

24.5 hours per week (with potential for additional hours as required)

£16,192.40 pro-rata

Location: Home Based

Benefits include but not limited to:

-36 days' annual leave (pro-rata for part time staff), inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better — and with your help and expertise, tomorrow we can support even more.

About the role:You'll play a key part in our National Programmes team, providing efficient and well-ordered administrative support to colleagues and day to day operations of the Programmes.

We're looking for a capable Administration Support Officer with the ability to provide personable and professional support to our teams to enable them to make a real impact in the lives of children and young people.

Key skills and experience:

The required skills and competencies for this role are:

-Strong ability to communicate effectively with diverse audiences

-Efficient data management skills and a sound knowledge of GDPR

-Highly competent navigating online applications and tools

Closing date: Midnight on Monday 5th October (we reserve the right to close the post early due to a high volume of applications)Interviews: Weeks commencing 5th and 12th October

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.