Supporter care jobs
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
The role sits in the Strategic Operations in the International Operations Department, which plays a critical role in the management of our largest and most complex program to ensure it is positioned to deliver results, drive growth with excellence, committed to implementing best practices at scale, while simultaneously adhering to core programmatic and operational standards. The Strategic Operations team reports directly to the Chief Operating Officer and provides strategic, financial and operational support to the Nigeria country program, which delivers one third of MSI’s global contraceptive impact in Africa.
This new role is created to provide support and capacity to Nigeria’s growing donor portfolio and to bolster up both Regional Programme Manager and Associate Director Finance to fulfil financial and operational project management needs. Under the guidance and supervision of the Associate Director for Strategic Operations Finance and in close cooperation with the Regional Programme Manager, you will support the delivery of funded projects in Nigeria by facilitating and ensuring effective project and grant management; supporting financial and narrative donor reporting and overseeing financial processes including business planning, budgeting, monthly performance reviews, forecasting, and risk and compliance. You will be responsible for providing critical financial and risk management support to the MSIN project team, liaise with Donor Finance Team and Global Program and Partnership colleagues to play a key role in analysing and communicating financial results and performance; ensuring system and process efficacy and compliance with MSI quality standards and donor contractual obligations are met.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
- Effective interpersonal skills, with the ability to lead, motivate and guide finance and project teams
- SUN accounts (ideally), Vision XL and Excel skills
- Ability to communicate effectively both orally and in writing, including with people who do not have a background in finance.
- Proven relationship building skills and ability to work jointly and effectively in cross-cultural setting.
- Strong financial analytical and technical skills and organizational/coordinating capability
- Ability to manage a heavy workload with competing priorities, remaining calm under pressure.
- Desired experience with AI tools
To perform this role, you’ll need the following experience:
- Demonstrated project/financial management experience of large and complex donor-funded grants.
- Knowledge of donor regulations, policies and procedures.
- Ability to produce, deliver and present meaningful financial analysis and recommend appropriate actions to enhance organizational performance
- Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy-in from the necessary stakeholders
- Demonstration of ‘making things happen’, operating at pace and delivering effectively through others
- Ability to initiate, develop and maintain relationships with staff, peers and external stakeholders at a senior level
- Experience of developing and embedding processes, systems and tools.
Formal education/qualification
- Part Qualified accountant or higher
- Degree-educated or equivalent
- Advanced level of Excel
Please see job description on our website.
Location: London, UK (minimum of 2 days per week in the office to be pro-rated (i.e. 1 day in office for the part-time nature of this position))
Full-time: 21 hours per week (3 days per week 0.6 FTE) with a possibility to become full time and/or permanent
Contract type: Fixed term contract until 31st March 2028.
Salary: £50,000 - £55,000 per annum for candidates based in the UK – please note this salary will be pro-rated for the 21 hours (3 days) per week.
Salary band: BG 9 MP
Closing date: 19th March 2026 (midnight GMT). Interviews may take place before this date for exceptional candidates.
Purpose and responsibilities of the post
Reporting to the DARE UK Director, the Deputy Director is a senior strategic leader responsible for shaping and delivering the programme’s next phase of impact.
The post-holder will provide intellectual and operational leadership across the programme, translating strategic ambition into executable plans while ensuring delivery at pace and scale. They will work across research communities, funders, infrastructure providers, technology partners and senior stakeholders across UKRI and government to embed community voice into the design of a UK-wide secure data research ecosystem.
This is a high-profile role requiring visible sector leadership, strong partnership-building capability and confidence operating at Board and executive level. The Deputy Director will deputise for the Director as required and play a central role in positioning DARE UK nationally and internationally.
Main Responsibilities
Strategic Leadership
· Co-develop and evolve the DARE UK strategy, roadmap and future phases in response to emerging opportunities, policy developments and sector needs.
· Shape the long-term vision for a federated UK sensitive data research ecosystem, including shared standards for governance, ethics, metadata and interoperability.
· Identify strategic partnerships and funding opportunities to secure programme sustainability beyond the current phase.
· Represent DARE UK at senior forums, influencing policy, research and infrastructure agendas.
Programme Delivery and Oversight
· Lead end-to-end delivery of the programme, ensuring alignment between strategic objectives, commissioned work and measurable outcomes.
· Oversee commissioning, governance and performance management of programme activities and working groups.
· Ensure robust financial oversight, risk management and reporting in collaboration with HDR UK and UKRI partners.
· Maintain effective systems, governance structures and delivery frameworks across partner organisations.
Stakeholder and Community Leadership
· Build and sustain trusted relationships across UKRI councils, academia, government departments, devolved administrations, technical suppliers and public contributors.
· Convene and align diverse stakeholders to co-design standards, services and technical-social specifications.
· Lead strategic engagement and communications activity to secure sector-wide buy-in and adoption.
People and Organisational Leadership
· Lead and develop a multidisciplinary team spanning programme management, communications, public involvement and engagement, and community engagement.
· Foster a high-performance, collaborative culture aligned with HDR UK values.
· Provide clarity, direction and stability in a complex and evolving landscape.
Knowledge, skills and experience
Essential
· Senior leadership experience in complex, multi-stakeholder environments spanning research, government, infrastructure and/or technology.
· Proven track record of delivering large-scale, strategically significant programmes in fast-paced and ambiguous contexts.
· Experience working with executive teams, Boards and senior stakeholders, demonstrating sound judgement and political awareness.
· Strong strategic thinking capability, with the ability to translate vision into structured delivery plans.
· Demonstrable experience influencing, negotiating and building consensus across diverse communities.
· Strong programme governance, risk management and financial oversight experience.
· Excellent written and verbal communication skills, with the ability to represent programmes at national level.
· Effective line management experience, leading multidisciplinary teams to deliver high-impact outcomes.
The client requests no contact from agencies or media sales.
We are seeking an experienced relationship driven Fundraiser to take ownership of a strategic role with real influence. You’ll own the philanthropy and major gifts portfolio — identifying, cultivating and stewarding high-net-worth individuals, high-value corporate partners and trusts & foundations — and shape a compelling case for support that unlocks multi-year funding and strategic partnerships.
In this new role you will close significant gifts, steward long-term relationships and see the measurable difference your work makes to patients and families.
This role is for you if:
- You’re motivated by securing high-value support and building long-term philanthropic relationships.
- You enjoy high-touch, strategic stewardship and personalised donor engagement.
- You’re confident working with senior leaders, trustees and external stakeholders in fundraising asks.
- You want to design and deliver a major-gifts strategy that shapes organisational growth.
- You seek a role where commercial awareness, relationship-building and impact reporting matter.
What you’ll be doing:
- Developing and owning a 3–5 year philanthropy and major gifts strategy aligned to our priorities and targets.
- Identifying, qualifying and cultivating major donor prospects, corporate partners and foundation opportunities.
- Delivering a stewardship programme for legacy giving.
- Preparing bespoke proposals, briefing materials and stewardship plans for high-value supporters.
- Leading solicitation and negotiation of major gifts, multi-year pledges and corporate partnership agreements.
- Working with a trusts & foundations fundraiser on applications, reporting and relationships to maximise grant income.
- Working with CEO/Board to involve senior leadership in cultivation and asks; coordinating donor visits and stewardship events.
- Maintaining CRM pipeline, forecasting, compliance with donor agreements and reporting on performance.
What we’re looking for:
- 3+ years’ experience with a proven track record in major gifts, philanthropy or senior fundraising.
- Exceptional relationship-building, presentation and negotiation skills with senior stakeholders.
- Experience writing successful trust/foundation proposals and managing grant relationships.
- Strong strategic thinking, pipeline management and financial forecasting abilities.
- Excellent written skills for proposals, reports and personalised stewardship communications.
- Discreet, professional approach to donor confidentiality and ethical fundraising practice.
Why join us?
- Influence service delivery directly by securing funding that expands and sustains Hospice care.
- Lead a strategic, high-profile fundraising area with visibility to senior leaders and trustees.
- Opportunity to build and shape a major-gifts programme and leave a lasting legacy.
- Flexible working and the chance to build meaningful relationships across our community and partner network.
Location: Hexham, hybrid working will be considered.
Hours: Full-time, with some weekend and out of hours working
Reports to: Head of Income Generation
Closing date: 9 March
Interviews: 16 March
The client requests no contact from agencies or media sales.
Are you an exceptional senior Bid Writer with a proven track record in generating income through high-quality complex bids?
Career Connect are looking for a Head of Bid Writing to join their team.
Liverpool (Hybrid - ideally 2 days in the city centre office)
£49,225 – £51,998 per annum
Full-time (35 hours per week) 0.8 considered
Brilliant benefits: 25 days annual leave plus your birthday off, Perkbox Platinum (discounts, rewards, eye care vouchers) Employee Assistance Programme, cycle to work scheme, e-car scheme and travel loans as well as ongoing learning and development. Career Connect are passionate about supporting your growth.
About the organisation
At Career Connect, everything starts with potential. They exist to bridge the gap between education and employment, supporting young people and adults to move forward with confidence. Whether in schools, communities or prisons, their work opens doors - helping people build skills, find opportunities and shape brighter futures.
The opportunity
Are you an experienced bid writer ready to take the lead on high-value, complex tenders that genuinely change lives?
Career Connect are looking for a Head of Bid Writing to drive their income growth and help extend their reach across the UK. This is a pivotal role where your work will directly support more people into education, training and employment.
You'll lead on large-scale bids and tenders, working across multiple stakeholders and partnerships. You'll also shape and deliver a bid writing strategy that aligns with the charity's ambitious growth plans.
What you'll be doing
- Leading the development of high-quality, competitive bids and tenders
- Managing complex submissions involving supply chains and multiple stakeholders
- Developing and implementing a clear, strategic bid writing approach
- Identifying and researching funding opportunities across public, private and third-sector sources
- Building strong relationships with funders, partners and internal teams
- Ensuring all submissions are compelling, compliant and delivered on time
About you
You'll be a confident and experienced bid professional who thrives on creating impactful, winning submissions.
You'll bring:
- A strong track record of securing significant funding (six-figure bids)
- Experience working across a range of funding streams (e.g. government, local authorities, trusts, corporates)
- Exceptional attention to detail and the ability to craft clear, persuasive narratives
Most importantly, you'll be motivated by purpose, committed to helping people overcome barriers and achieve their potential.
Please send a copy of your profile or CV to Ellen Drummond at Charity People as a first step.
Closing date: 9am on Wednesday the 25th March
Interview: Thursday 16th April in Liverpool
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Database Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Database Officer
England South
£29,235 per annum (pro rata for part time)
Ref: 132REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Bristol hybrid
Contract: Permanent
ABOUT THE ROLE
Team: Fundraising and Supporter Engagement
As the Database Officer, you will take responsibility for the administration of financial transactions from various internal and external sources. You will take the lead on import processes, working with stakeholders to ensure requirements are captured, tested and reviewed. You will be involved in the implementation of integrations between the platforms we use and our supporter database, from recommendations to testing.
What You’ll Be Doing
- Managing the BACS Direct Debit processes, from processing BACS cancellations to preparing payment requests and processing payments, maintaining accurate reconciliations.
- Overseeing all aspects of Gift Aid processing and ensuring accurate record‑keeping.
- Managing and improving data imports across multiple platforms, ensuring accuracy, ongoing monitoring, reconciliation, and correct income coding.
- Producing data‑integrity reports, run routine audits, investigate issues, and recommend corrective actions to stakeholders.
This role is ideal for someone who thrives on improving processes, enjoys collaborative problem‑solving, and uses SQL, Excel and Power BI to drive smarter, more efficient ways of working
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Proven experienced in working with customer relationship management (CRM) systems
- Experience of processing direct debits, financial information and importing/exporting data
- Good experience and knowledge of applicable legislation and ethical codes of practice, BACs, Gift Aid and information security principles and relevant data regulations.
- Good experience of using SQL query and Power Bi.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 11 March 2026
- Interviews will be held via Microsoft Teams during the 24th or 25th March 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We're the charity making it possible for everyone to walk, wheel and cycle



Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Title: Blended Team Service Manager
Post no: 659
Working base: Biggleswade CMHT (Community Mental Health Teams) SG18
Area covered: Bedfordshire, Luton
Contract type: Permanent
Hours: 37 hours per week, Monday – Friday
Salary: £28,500.00 per annum
About the Service and the Role
This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions.
This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes.
Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services.
Key Responsibilities and Service Delivery
- Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK’s and blended team model and contract requirements.
- Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges
- Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working.
- Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
- Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks.
- To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources.
- Enable people to access community resources which may include accompanying them.
- Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
- Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
- Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
- Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Health Plan with a wide variety of benefits
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
- If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Wednesday 18th March 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
The TSA is looking for an enthusiastic, knowledgeable, and experienced person to join our small but ambitious fundraising team. This is a key role at the TSA, with trusts and foundations an area we have identified for significant growth, while acknowledging the extremely competitive world the sector currently finds itself in for receiving such funding.
It would suit a candidate with a strong track record in consistently delivering in a similar role. The charity has completed significant work in this area to get the foundations right for this role (Theory of Change etc.)
The Trusts and Foundations Manager will be responsible for developing and delivering a successful trusts and foundations fundraising programme, securing both restricted and unrestricted income to support TSA’s services, research and strategic priorities. Working closely with colleagues across fundraising and the wider organisation, the post-holder will manage a varied portfolio of funders, from small charitable trusts to major grant-making foundations. In return, you’ll have the opportunity to have genuinely flexible working as part of a warm, empathetic and committed team. Every day, you will know that you are making a massive difference in the lives of thousands of people across the UK.
To provide help for today, and a cure for tomorrow for everyone affected by Tuberous Sclerosis (TS)



About The Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at local level.
Inclusion and Accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Therapeutic Service Programme Manager provides strategic leadership and clinical governance for the Refugee Council’s therapeutic programmes, ensuring safe, high-quality care for separated children, adults and families seeking asylum.
As a Therapeutic Service Programme Manager, you will:
- Maintain professional standards and regulatory compliance
- Oversee all clinical decisions, referral pathways and service integration with advice and casework
- Lead and develop therapeutic managers and staff through supervision, reflective practice and trauma-informed wellbeing initiatives
- Embed client participation and advocacy into service design
- Manage operational finances, performance reporting and cross-organisational collaboration to drive continuous improvement and service sustainability
This is a permanent, part-time position working 28 hours per week.
The role can be based at any of the following Refugee Council offices - London, Sheffield, Hull, Kent, Hertfordshire.
Staff Benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more!
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 21 March 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
This role will report to the Executive Director, Finance and Operations, and will be responsible for providing executive assistance to three Executive Team members; the Executive Director, Finance and Operations (EDF&O), the Director of Communications and External Affairs (DCEA) and the Director, London (DL). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that all Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Executive Director/Directors, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager to three Executive Team members for Citizens UK, reporting to Executive Director, Finance and Operations, your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage Executive Director/Directors diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage Executive Director/Directors correspondence including prioritising and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring Executive Director/Directors time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses for Executive Director/Directors as well as processing of invoice payments.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist Executive Director/Directors in their workload.
- Lead coordination of monthly financial budget calls, including scheduling and managing diaries for approximately 17 chapter meetings each month, alongside quarterly budget review sessions.
- Provide live meeting support for all budget calls, including screen sharing, documenting key points, managing attendance, and ensuring smooth delivery of all administrative aspects.
- Serve as Secretariat for the monthly Operations and Organisational Development (OOD) Team Meetings, including drafting agendas, circulating papers, taking accurate and timely minutes, and producing post-meeting action logs.
- Maintain and manage the OOD SharePoint site, ensuring documents, actions and meeting materials are updated, accessible, and appropriately organised.
- Act as the primary administrative point of contact for the OOD team, responding to queries, managing workflows, and ensuring effective communication across the team.
- Work closely with the Director of Organisational Development, providing proactive support in planning, preparing and running the OOD meetings they chair.
- Oversee action tracking and follow-up for all meetings, ensuring progress is monitored, deadlines are met, and information is escalated where appropriate.
- Support wider departments of each of Executive Director/Directors, as well as wider organisational and project administration, as required, to ensure smooth operational functioning during the maternity leave period.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by Executive Director/Directors: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log Executive Director/Directors including following up with those responsible to ensure actions are taken. Manage their workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested at other meetings where necessary e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Managing income and resources
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Create and manage admin systems to track income resources effectively.
Contribute towards the CUK mission & strategic objectives Demonstrates enthusiasm and commitment to the function and the core mission of CUK. Reliably implements and participates in the development of policies, procedures, and values in the delivery of work across the team.
Build and manage
projects and achieve
work targets
effectively Identifies opportunities, initiates and manages projects; incl. planning and organising work effectively. Delivers on functional KPIs and targets. Delivers to time and budget.
Learning, expertise
and Inclusion Keeps up-to-date with functional good practice, incl. within third sector. Tains and coaches others giving relevant advice and technical support., incl. ensuring team have access to training and development opportunities. Displays self-awareness of DEI issues and good practice. Considers the impact on direct reports. Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for direct reports and stakeholders.
Develop and manage
external
relationships Proactively develops and nurtures new and existing relationships that further CUK goals; manages a diverse range of relationships. Seeks feedback and acts to ensure that stakeholders are having a good experience of working effectively with CUK.
Develop and manage
internal
relationships Manages and coordinates their work within team and with colleagues across CUK. Effectively line managers and develops staff. Encourages a culture of transparency and sharing across CUK.
Communications Provides stakeholders with regular comms; ensuring their needs are met with timely, appealing, communication materials. Represents CUK effectively to audiences in meetings and at events.
Knowledge
Management Responsibility for ensuring team members record and store data accurately and GDPR compliantly.
Generate income
and resources Contributes to plans and proposals to grow sources of income/ manage resources. Negotiates with suppliers/ third parties to reduce cost base. Participates in the development of funding proposals.
Safeguarding, Health Proactively undertakes risk assessment and responsibility for team wellbeing.
& Safety & Wellbeing Proactive in maintaining own wellbeing and supporting direct reports in managing their own wellbeing at work.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for an interventions and women’s centre coordinator to work with our Minerva team on the delivery of a service across Hampshire.
Salary: £23,000 - £27,000 pro-rata
Location: Portsmouth
Hours: 17.5 Hours per week
Contract: Until March 31st, 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
The project:
We are in the process of expanding our service beyond our London footprint to Bedfordshire, Essex, Hampshire, Hertfordshire and Kent, along with Thames Valley, providing one-to-one advocacy and specialist work including workshops and group activities delivered by Advance in partnership with voluntary organisations.
This role plays a critical part in creating, coordinating and delivering the group offering for women accessing our Commissioned Rehabilitative Services (CRS), as well as providing administration support across the region.
In short you will:
- Be the first point of contact for clients coming to the Women’s Centre; offering a warm welcome and trauma informed approach
- Ensure the client waiting area is kept tidy with up-to-date information/leaflets and supplies of refreshments
- Create structured sessions based on CRS support pathways and/or advance’s EDI strategy
- Deliver, facilitate and coordinate direct group delivery and events at the Women’s Centre and regional venues
- Hold a small caseload of women that are accessing the Women’s Centre and/or in the community in line with service delivery need – to include completing initial assessments where required
- Build relationships with external organisations and partners to support the delivery of structured sessions at the Women’s Centre and to signpost women for wrap around support where appropriate
- Assist in researching additional resources and events for service users; both within the Centre and across the region
- Contribute to creating and lead on updating the local Services Directory with details of local organisations, key contacts and details of services on offer, including eligibility criteria
- Assist the Service Manager in managing the smooth running of the Women’s Centre in your region, including managing the group workshops timetable, arranging meetings and booking external venues for client groups or training events
- Support administration for the Hampshire Minerva team
- Assist the Service Manager with the quality assurance and collation of data and information as required, including for funder reports.
About You:
To be successful as the Women’s Centre Coordinator you will need the below experience and skills:
- You are an excellent relationship builder who can warmly work with women
- You will have experience of creating, delivering and facilitating engaging group workshops
- You will bring experience of supporting vulnerable communities and have good working knowledge about safeguarding and risk management and bring an eagerness to learn and develop new skills
- You will deliver an exceptional first point of contact service, and contribute to creating a safe space for women in service
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: 5th March 2026
- Interviews will take place on the 12th and 13th of March 2026
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact the talent team and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Financial administration
Administration of the donations inbox, liaising with current donors and prospective donors for simple queries. Ensuring good organisation of the inbox with a clear labelling system.
Draft donation acknowledgement letters for donors to acknowledge donations received.
Management of donations management system (Raisers Edge), including:
review of potential duplicate donor records
ensuring accurate documentation and declarations for Gift Aid donors
making edits and updates to donor records as and when required.Maintenance of the tracker for Raisers Edge issues to ensure these are managed and dealt with appropriately.
Follow up with donors who have expressed an interest in Gift Aid.
Liaising with the Comms team to ensure maintenance of supporters contact list.
Digital archiving of paper-based records held within the Finance Department.
Support Finance Managers with the organisation of the shared drive and the Sharepoint site.
Management of Finance policy and procedure documents library on the shared drive, ensuring these are up-to-date and accessible to staff.
Scan letters received for finance and deal with these appropriately (sharing with the relevant individual and/or filing on the shared drive).
Download bank statements on a daily basis and save on the shared drive.
Financial controls
Reconciliation of simple balance sheet accounts (e.g. petty cash, debit notes, deposit accounts) on a monthly basis.
Rconciliation of properties bank accounts and deposit accounts on a monthly basis.
Support the Finance Officer (Income) with donations collections and trips to the bank to deposit cash and cheque donations, ensuring all cheques and cash received are banked promptly and securely.
Provide assistance with the annual audit and the preparation of the statutory accounts, particularly with regard the provision of supporting documentation.
Host finance inductions for all new staff members.
Financial processing
Manage the corporate credit card process and user register, including onboarding of new users.
Issue monthly credit card statements to staff members for their expenses submissions.
Conduct first finance review of monthly credit card submissions and collate the supporting documentation submitted, ready for posting.
Collate Out of Pocket expenditure claims and conduct a first review of these before processing by the Finance Officer (Expenditure).
Support the Finance Officer (Income) with quarterly donor pledge statements process.
Post property and Victoria Hall interest, bank sweeps, and charges into Business Central.
Supporting others
Perform any other financial duties and responsibilities as assigned by the Financial Controller, Properties Finance Manager, Head of Finance and Operations.
Supporting Finance Officers (Income and Expenditure) and covering key tasks in their absence.
QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
Qualifications
Educated to A-Levels (desirable).
Experience
Experience using Excel and MS Office suite.
Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios, and to address them proactively
Experience of charity accounting and knowledge of such requirements (desirable).
Skills
Highly organised with good administrative skills.
Good interpersonal, customer care and liaison skills with a wide range of stakeholders.
Fluent in oral and written English.
A commitment to high professional and personal standards and continuous improvement.
Strong numerate skills with acute attention to detail.
Ability to work under pressure, manage competing priorities and delivering to tight deadlines.
Knowledge
Understanding of and appreciation for ADKN’s goals, values and ethics.
Awareness of charity accounting, charity fundraising regulation and company legislation.
Attributes
Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust.
Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age.
Behaviours
Communicates clearly and concisely; expresses complex ideas in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs.
Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.
Enterprising attitude that is quick to search out alternative solutions to needs or problems.
Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.
Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; is dedicated to AKF’s purpose and fulfilling the mission.
Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities; gives and receives timely balanced feedback.
Internal Relationships
AKF (UK) finance team
Wider AKF (UK) colleagues
External Relationships
Individual Donors
Raiser’s Edge supplier (Blackbaud)
Application Details:
Must have right to work in the UK.
Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
Can you inspire and support a young person through the many challenges they face? Are you looking to work for an organisation that enables you to make a real difference in the life of a young person? Would you like help to develop your skills and aspirations in this field?
The Hebe Foundation is a Christian Youth charity working with all young people to help them discover and use their gifts & talents; whilst building the character to sustain their gifts. We have a burning passion to see young people grow in every area, and for us to be able to provide them with the environment and tools for that growth. We create innovative, inspiring, educational, fun projects for all young people, with an emphasis on those who are from challenging circumstances.
We are seeking an organised Assistant Project Manager & inspirational Lead Youth Worker to assist the Project Manager & leadership team to plan, coordinate and manage our various youth projects. You’ll engage directly with the young people in an authentic creative way providing support and facilitation. You should be confident to deputise for the Project Manager.
Location: Clapham, London UK, however the option of hybrid working is available at times.
Responsibilities include:
Project Management
· Assist in planning, implementing, coordinating and reviewing projects
· Engage with and deliver projects to participants (young people)
· Ensure monitoring, evaluation and reporting of projects
· Manage social media platforms -content & design
· Liaise with young people, parents/carers and other stakeholders
Youth Work
· Lead our team of sessional youth workers and volunteers
· Provide pastoral support and guidance to young people
· Deliver quality focused youth provision across our sites including schools
· Co-developing programmes
· Identify and draw out gifts and talents in our young people
· Assessing character development
· Ensuring participant safety during interaction (following Hebe policies & protocols)
Key Requirements/Desirables:
· Evidence of Youth Work experience
· SEN experience
· Project planning
· Excellent organisational skills
· Social Media competency
· Great IT Skills
· Excellent people skills and ability to interact with a wide range of client staff and demands.
· Ability to problem solve and work independently
Full Hebe training, security checks and Enhanced DBS checks will be undertaken by the successful applicants
16hrs per week (base which increases during project delivery). Rate is £14.50 per hour.
The client requests no contact from agencies or media sales.
The Diocese of Leicester is seeking a dedicated Regional Net Zero Carbon Fundraising Officer to support the delivery of Net Zero Carbon (NZC) projects across five Church of England dioceses: Derby, Leicester, Lincoln, Peterborough, and Southwell & Nottingham.
This is a meaningful opportunity to shape and strengthen the financial foundations of a transformative, region‑wide programme helping churches, schools, clergy housing and diocesan buildings reduce carbon emissions and respond to the climate crisis.
About the role
As Regional Net Zero Carbon Fundraising Officer, you will lead a collaborative and strategic approach to NZC fundraising across the region. You will work closely with diocesan NZC teams, environmental officers, church buildings staff, clergy, and national colleagues to identify funding opportunities and secure essential investment for a wide range of decarbonisation initiatives.
Key responsibilities include:
- Develop and maintain a pipeline of fundable NZC projects across the five dioceses.
- Prepare funding applications and proposals, ensuring all required documentation is gathered.
- Build strong relationships with funders, local authorities, Net Zero Hubs and community energy groups.
- Create and update a regional directory of NZC funding opportunities for dioceses and parishes.
- Provide training, guidance and clear communication on fundraising best practice, including promoting opportunities through diocesan channels.
- Collaborate widely across diocesan teams, national NZC colleagues and fundraising networks, sharing learning and supporting partnership working.
What We're Looking For
- You will bring expertise in fundraising, exceptional relationship‑building skills, and a strong understanding of the environmental or charitable funding landscape. We are looking for someone who can demonstrate:
- Degree‑level qualification or equivalent experience, with a strong track record of securing grants from statutory and other funders.
- Ability to build effective relationships with funders and key decision‑makers.
- Confident communicator (written and verbal) with excellent IT skills.
- Strong organisational skills, able to manage deadlines and balance multiple priorities.
- Collaborative, diplomatic and sensitive in working with diverse colleagues and church contexts.
- Understanding of environmental and church‑related fundraising.
Why join us?
Be part of a forward‑looking, mission‑driven team working to make a lasting environmental impact.
- Hybrid working with travel across the region.
- Generous pension: 10% employer contribution.
- Annual leave: 25 days pro rata plus bank holidays.
- A role with purpose, supporting innovation and sustainability across five dioceses.
How to Apply
Applications should be submitted via the Church of England Pathways website.
Closing Date: Thursday 19th March at 12 noon
Interview Date: 9th April 2026 at St Martin’s House, Leicester
The Diocese of Leicester, together with the partner dioceses, is committed to safeguarding and to the care and nurture of all within our church communities. We follow Church of England safeguarding policies and statutory guidance.
We particularly welcome applications from UK Minority Ethnic / Global Majority Heritage candidates, especially those of Black descent, who are currently underrepresented in our organisation.
This post is subject to a Basic DBS check and requires proof of the right to work in the UK. Please note that we are unable to offer a Certificate of Sponsorship.
The client requests no contact from agencies or media sales.
We are looking for a dedicated and experienced Operations Manager to join our team in a pivotal leadership role. This is a fantastic opportunity to combine practical problem-solving with team management; ensuring we continue to run smoothly and support the highest quality of care and education for our children and families.
Since 1985, Easton Community Children’s Centre (ECCC) has been at the heart of our community, offering exceptional early education for children. Since 1999 we’ve operated out of our building off Russell Town Avenue, between Easton and Lawrence Hill.
Key Information:
Salary: £39,550 (initial band) - see additional excellent benefits below!
Hours: 37.5 hours per week (Permanent Contract)
Location: Easton Community Children’s Centre, Bristol
Application deadline: 8am Monday 16 March 2026.
More about the role:
The Operations Manager is a hands-on position responsible for line-managing operational staff (Office Manager, Kitchen Team, Cleaners), overseeing facilities, leading on health and safety, and managing budgets for operational areas.
For full details please see the attached recruitment pack + application form - both attached below! Our contact details are in the application pack if your questions aren't answered by reading it.
Who are we looking for?
We’re looking for a reliable team player, who can keep things running smoothly and can lead by example. Your experience in operational roles in other organisations will have developed your eye for detail, problem solving skills, and understanding of good processes.
You are adaptable, and comfortable moving from leadership and planning to practical and administrative tasks with the same positive attitude. You’re a people person with experience managing a team, overseeing building management, and running HR processes.
We’re looking for someone who can uphold our inclusive culture, and set high standards across the organisation. We have a dedicated and diverse team and supporting them to thrive will be a key part of this job.
If this sounds like you, we’d love to hear from you!
You’ll be working closely with our Co-Director of Operations (Henri) and our experienced Office Manager (Naomi). There’s scope to focus your duties to focus on your interests and where you can add the most to our team.
You don’t need to have worked in Early Years or in a charity or non-profit organisation before, but you’ll be excited by the opportunity to make a practical difference to the lives of children and families in our community.
Not sure you tick every box? We’re interested in your experience, judgement, approach and motivation, so if you think this might be the role for you anyway, please do still apply or get in touch to discuss. Note that you are not required to hold any early years qualifications for this post.
Many benefits including:
-
Reduced Working Week: We finish at 1:30pm on Fridays.
-
Generous Annual Leave: Over 7 weeks off each year, including a guaranteed 2-week break in December.
-
Fair Pay: We’re a certified Living Wage Employer, with annual pay reviews.
-
Generous Benefits: Enhanced pension scheme (5% employer contribution, 3% employee), anniversary pay bonus, enhanced sick and maternity pay, and employee discounts.
-
Family Discount: A 30% discount for your own children at ECCC.
-
Wellbeing First: Access to a health cash plan and an Employee Assistance Programme.
-
Delicious Perks: Free meals and snacks prepared by our in-house chef.
-
Diverse & Inclusive: Work in a culturally rich setting where your unique perspective is valued.
-
Community Impact: Be part of a charity that adapts quickly to meet the needs of children, families, and staff.
-
Career Growth: Ongoing professional development, training, and clear progression opportunities.
-
Supportive Environment: flu jab, on-site parking, and time off in lieu for meetings and training.
The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Study Delivery and Governance Lead will play a central role in ensuring AHS meets the highest ethical, governance and regulatory standards. The post holder will lead the development, submission and oversight of the AHS Research Tissue Bank application, coordinate ethical approvals and ongoing amendments, and provide governance leadership to support study development and delivery.
They will also oversee elements of study set up and delivery, supporting the development of piloting tools and protocols, and addressing operational and logistical considerations necessary for successful delivery. They will line‑manage Research Officers and Senior Research Officers, contributing to a cohesive, high‑functioning team.
Main responsibilities
Research Governance
- Lead the full process of developing, drafting, and submitting the AHS Research Tissue Bank (RTB) application.
- Manage ongoing approvals, amendments, renewals and reporting obligations to Research Ethics Committees, the Health Research Authority, the Confidentiality Advisory Group and other regulatory bodies.
- Develop, implement and maintain governance frameworks, SOPs and quality assurance processes required for RTB operation, keeping abreast of developments in the regulatory landscape.
- Maintain accurate documentation, version control and quality‑assurance procedures relating to ethics and regulatory submissions.
- Act as key point of contact for research governance‑related queries from internal and external stakeholders.
Study Development & Planning
- Work closely with the Senior Programme Manager to contribute to the design and refinement of study protocols, piloting phases and operational plans.
- Lead the planning and delivery of specific study workstreams, as required, defining milestones, tracking progress, and identifying interdependencies as the study develops.
- Coordinate cross‑team activity involving research, data, operations and engagement teams to ensure study components are integrated and delivered effectively.
Project Management & Coordination
- Develop and maintain detailed project plans for governance and study‑delivery workstreams as required, ensuring roadmaps are accurate, realistic and kept up to date.
- Identify, track and mitigate risks related to both governance and delivery, escalating as appropriate and working collaboratively to resolve issues.
- Prepare reports and briefings for AHS governance structures (e.g., AHS Executive, Board of Trustees, Scientific Advisory Board).
Team Leadership & Line Management
- Provide mentoring and day‑to‑day guidance on governance‑related queries, ethics submissions and documentation development.
- Line manage selected staff within the study team, supporting workload planning, professional development and quality assurance.
- Foster effective team working across research, operational and scientific colleagues.
Stakeholder Management
- Build and maintain strong working relationships with internal teams including scientific leads, operational delivery, data management and engagement teams.
- Represent AHS with external partners related to governance, regulatory support, tissue banking and operational delivery.
- Work with the engagement team to ensure young people are involved in all elements of the study development and delivery.
Knowledge, skills and experience
Essential criteria
- Extensive experience in research governance, NHS research ethics management, clinical research management or equivalent.
- Demonstrable experience drafting protocols, participant documents and regulatory submissions.
- Strong understanding of ethical and regulatory frameworks including the Human Tissue Act, UK GDPR, and NHS research ethics processes.
- Excellent written and verbal communication skills, with proven ability to translate complex regulatory requirements into clear and actionable guidance for colleagues.
- Strong organisational skills and attention to detail, with experience managing competing priorities.
- Experience in risk identification and mitigation within research programmes.
- Educated to degree level (or equivalent experience) in a relevant field.
- Experience line managing or supervising staff.
Desirable criteria
- Experience with biobanking, Research Tissue Bank applications or biosample governance.
- Experience with longitudinal population studies or large multi‑site research programmes.
- Understanding of data‑linkage governance and consent processes.
- Project‑management qualification (e.g., PRINCE2, APM, Agile).
- Experience working with children/young people, school‑based research or youth‑focused engagement.
- Experience engaging diverse stakeholders.
Dimensions
- Full time role with flexible working arrangements
- AHS is a national organisation, and our activities take place across the UK
- Flexible working will be required across several geographical locations in the UK. Travel may be required to AHS locations, fieldwork sites and partner organisations
Application Process
This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is EoD Sunday 08 March 2026.
Interviews are currently expected to be held during the week commencing 30 March 2026.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration