Supporter engagement manager jobs in Liverpool
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JOB TITLE:
Fundraising & Partnerships Manager
RESPONSIBLE TO:
Director of Fundraising
LOCATION:
Home based
DURATION:
30-35 Hours Per Week - Permanent
SALARY/GRADE:
Grade 6.4 (£36,043) PA FTE
KEY WORKING RELATIONSHIPS
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Fundraising Team
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Nation Directors
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Public Affairs and Communications Team
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Membership Team
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Donors, Volunteers and families
ABOUT YOU
You will have proven experience in fundraising, business development, or partnership management, with a track record of generating income and building strong external relationships. Ideally, you will have experience developing fundraising plans, pipelines, or income streams from an early stage, and will be comfortable working in an environment where processes, opportunities, and supporter journeys are still evolving.
You will be confident identifying and pursuing new opportunities, developing compelling proposals and cases for support, and managing relationships with a wide range of stakeholders, including corporate partners, community fundraisers, volunteers, and individual supporters.
We are looking for someone who is proactive, self-motivated, and creative, with strong communication and relationship-building skills. You should be comfortable working independently while also collaborating effectively with colleagues across fundraising, marketing, and operational teams.
Most importantly, you will be motivated by the opportunity to help grow sustainable income that supports children, young people, and families across the UK.
PURPOSE OF THE ROLE
We are looking for a confident, ambitious, and entrepreneurial Fundraising Manager to help grow sustainable income for Adoption UK by building and developing strong relationships with corporate partners, supporters, volunteers, and local communities.
This is an exciting opportunity for someone who enjoys creating fundraising plans from the ground up, developing new partnerships, and turning ideas into sustainable income. The role is ideally suited to someone who thrives in a developing fundraising environment and is motivated by the opportunity to shape and grow underdeveloped income streams into long-term success.
This is an opportunity to help shape the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
MAIN DUTIES AND RESPONSIBILITIES
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Supported by the Director of Fundraising, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy.
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Lead on key income streams to maximise net income and develop sustainable income streams for short, medium and long-term growth.
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Monitor and evaluate progress against plans using management information and budgets to produce reports and forecasts as required
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Deliver effective supporter journeys to improve supporter experience, retention, and long-term engagement.
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Work alongside the Director of Fundraising to develop and implement processes and policies.
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Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity.
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Develop compelling proposals and pitches for corporate partners, clearly articulating social value, impact and return on investment.
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Build and manage a strong corporate prospect pipeline using research, data and structured follow-up to convert opportunities. Identify opportunities to sponsor projects and activities.
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Collaborate with marketing colleagues to develop assets and digital campaigns to support fundraising appeals and events.
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Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams.
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To ensure good working practices in line with Equality and Diversity policies and a pro-active approach is taken to equality, diversity and inclusion issues.
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In compliance with the Code of Conduct, demonstrate high standards of personal conduct, courtesy and integrity.
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Ensure full compliance with Adoption UK’s Safeguarding policies and procedures, reporting concerns in line with internal policies.
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Any other duty as required by the line manager commensurate with the post.
Person Specification criteria
Knowledge And Experience
- Experience of a fundraising, marketing, or event management role (E)
- Experience of delivering multiple projects on time and to budget (E)
- Ability to devise operational plans and deliver them effectively, and proven experience of planning and managing income generating activities and events (E)
Qualificationsand Education
- Professional fundraising qualifications (D)
- Marketing qualifications (D)
- Event Management qualifications (D)
- CIOF Diploma in Fundraising Management/equivalent professional experience/membership of CIOF (D)
Skills and Abilities
- Delivers high quality work with minimal supervision and direction (E)
- Able to demonstrate excellent written and verbal communication skills, be competent with Microsoft Office (E)
- Ability to assimilate and analyze financial and statistical information, including budget monitoring, management, and financial control (E)
- An exceptional administrator and coordinator with excellent organisation and writing skills (E)
- Communicate, engage and secure positive external relationships with stakeholders and supporters (E)
- Has the capacity to deal with complex issues and is good at problem solving (D)
- Self-starter, used to working to deadlines and delivering against KPIs (E)
- Able to work communicate and engage with internal senior stakeholders effectively (E)
Accountability
- Developing fundraising opportunities (E)
- Event administration (D)
- Stewardship and relationship management (E)
- Contribute to departmental strategic goals, in liaison with the Director of Fundraising (E)
Behaviours
- Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
- Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
- Contributes to an open and honest culture
- Encourages challenge and creativity, transparency and consistency.
- Leads by example.
- Offers outstanding service to members.
- Promotes cross functional team working, sharing skills and knowledge
- Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
- Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
- Takes pride in own development, committed to achieving high standards and agreed objectives.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
About us
Legacies account for over two thirds of the RNLI’s annual income today and will continue to be a vital fundraising stream for many years to come. Our stewardship offering is evolving. Creating meaningful and personal connections with those who choose to support us with a gift in their Will is what can set us apart from others.
In this role, working alongside your peer, you’ll be responsible for leading and inspiring our Engagement team, with a particular focus on how we steward and grow high-value legacy relationships. You will line manage up to five individuals who deliver both stewardship and awareness activity across their regions, ensuring our supporters receive a seamless and personalised experience and our volunteers are equipped to talk about gifts in Wills.
You’ll collaborate closely with colleagues across Legacy Marketing & Administration, Philanthropy and Regional Engagement teams to ensure we take a more proactive, insight-led approach to identifying and supporting high-value pledgers. Working with your peer, you will shape the culture and direction of the team, ensuring focus, consistency and delivery across a range of key projects.
Your role
As a Senior Legacy Engagement Manager – Stewardship and Blended Giving, you will focus on:
- Inspiring and managing the team, working in partnership with the other Senior Legacy Engagement Manager, to deliver a world-class stewardship programme for legacy supporter
- Leading the development of a more structured, insight-led stewardship approach, ensuring clarity on when a personalised, relationship-led approach adds the most value
- Supporting and guiding Legacy Engagement Managers to prioritise and build relationships with supporters most likely to leave significant gifts
- Driving a more proactive approach to identifying and engaging high-value legacy supporters, moving beyond passive acquisition routes
- Playing a key role in developing our Blended Giving approach, working closely with the Philanthropy team to connect legacy and major giving opportunities
- Collaborating with colleagues across the organisation to deliver a seamless, supporter-centric experience that secures and grows long-term income
- Using insight and data to continuously evaluate and improve our stewardship approach, identifying opportunities to enhance supporter experience and value
- Contributing to the wider legacy strategy, helping evolve our approach to meet new opportunities and challenges
About you
As an experienced fundraising or engagement leader, you’ll be comfortable building meaningful relationships with supporters, working collaboratively across teams and inspiring others to deliver excellent stewardship.
To be considered for this role, you’ll need to have:
- Strong leadership experience, including managing and motivating a geographically dispersed team and driving performance
- Demonstrable experience in managing high-value relationships, including stewardship of major donors or legacy pledgers
- Experience of developing and delivering personalised engagement approaches that drive long-term value
- Proven ability to use insight and data to inform decision-making and prioritisation
- Experience of working across teams to deliver integrated approaches, ideally including exposure to both legacy and major giving
- Ability to influence a wide range of stakeholders and drive change in a complex organisation
- Strategic thinking skills, with the ability to translate strategy into clear, practical delivery
- A valid driving licence
For more information and to apply, please visit our jobs page.
Closing date: 14 June 2026.
Interview date: w/c 22 June 2026 (on Teams).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity to shape engaging campaigns and storytelling across digital, social media, email, PR and community channels. Working as part of our Fundraising and Communications team, you’ll create compelling and accessible communications that inspire action, strengthen our community, support fundraising and help people live full and healthy lives with MS.
Working closely with colleagues, ambassadors and people living with MS, you’ll help amplify authentic lived experience, develop impactful campaigns and use insight and digital best practice to grow engagement and reach.
We’re looking for someone with strong writing and storytelling skills, experience delivering communications, marketing or digital campaigns, and a good understanding of digital engagement, social media and email marketing. Most importantly, we’re looking for someone who is collaborative, proactive and motivated by making a meaningful difference.
About Overcoming MS
Overcoming MS is the world’s leading MS healthy lifestyle charity. We help people live full and healthy lives with MS through evidence-based information, practical tools and a supportive global community.
Since 2012, we have supported people affected by MS to make informed lifestyle choices alongside medical treatment, helping people feel more empowered, informed and hopeful about living with MS.
Our vision is a world where everyone with MS has the information, confidence and support they need to live well.
Job summary
The Communications and Marketing Manager plays a central role in helping Overcoming MS reach and support more people living with multiple sclerosis worldwide. The role leads the creation of compelling, evidence-based, and emotionally engaging communications that strengthen connections with our community, raise awareness of the Overcoming MS approach, support fundraising, engagement, and behaviour change, and showcase our services and offerings.
Working across communications channels, campaigns, storytelling and community engagement, the postholder will enable our audiences to feel they have the appropriate level of information and confidence to make lifestyle changes, through the support we offer to live a full and healthy life with MS.
Key responsibilities and duties:
The role comprises the following key areas of responsibility:
Communication and campaign creation
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Craft engaging, accessible and audience-focused communications which inspire action, deepen engagement and build trust.
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Plan and execute integrated marketing and communications campaigns across digital channels, print, PR and Community channels in alignment with our Fundraising and Communications Strategy.
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Support the Head of Communications, Marketing & Digital with campaign planning, aligning Communications objectives to organisational and income generation objectives.
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Support the Services team with the promotion of our services, including the dissemination of insights and data, to grow our awareness and engagement
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Support colleagues and audiences. Working with stakeholders to ensure communications are planned and delivered at the right time to meet their needs.
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Ability to communicate complex or sensitive information in a clear, accessible and empathetic way.
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Understanding of inclusive and accessible communications best practice.
Using results to drive change
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Use audience insight, analytics and user behaviour to shape campaigns and improve engagement.
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Test, learn and optimise marcomms communications through experimentation, AB testing and evaluation.
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Contribute to Marcomms evaluation on performance and impact.
Storytelling and Community voices
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Build trusted relationships with people living with MS and the wider Overcoming MS community to develop authentic and inspiring stories.
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Support contributors sensitively and ethically, ensuring appropriate consent and safeguarding processes are followed.
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Identify opportunities to amplify community voices across campaigns, fundraising and communications.
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Ensure storytelling reflects the diversity and inclusivity of the Overcoming MS community.
Social media and content creation
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Lead on building our impact and engagement on social media with our audiences, in line with our objectives, including supporting awareness and engagement campaigns and fundraising.
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Ensure that we are using the best tools and techniques by staying up to date with trends.
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Monitor social media, ensuring prompt and accurate responses to enquiries.
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Use analytics to constantly optimise our social media impact.
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Ensure content is accessible, audience-led and aligned with best practice in health communication.
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Support content development across both digital and print communications where required.
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Working closely with the services team, lead the content creation and maintenance of our website to maximise our impact with audiences.
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Build and nurture relationships with celebrity ambassadors, influencers and public supporters.
Email marketing
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Develop content for email marketing, including for fundraising and events campaigns.
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Optimise email by A/B testing content to maximise performance through design and content improvements, and creating triggered email sequences to build our message.
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Use audience segmentation and personalisation to support campaigns.
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Use analytics to identify ways to constantly optimise our email impact.
Community Engagement
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Support our digital community through different discussion groups and platforms (social media, hubs, etc). Including liaising with internal teams and promoting best practice.
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Support online events and drive positive engagement opportunities.
Brand communication
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Ensuring all activity aligns with brand priorities.
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Championing on-brand messaging. Acting as a trusted expert on brand tone of voice.
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Ensuring all media and communications guidelines/policies are followed and kept updated.
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Sharing best practice with the wider organisation and continuing professional development.
Creative skills
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Generate and develop creative and innovative ideas with a good eye for brand, design, film and photography.
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Develop clear briefs and oversee production of high-quality digital and printed communications materials.
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Create engaging collateral through design software.
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Edit small amounts of audio or video (desirable).
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Support content development across both digital and print communications where required.
PR and Media
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Support the Head of Communications, Marketing and Digital with media relations through press releases and statements.
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Support with securing regional, national and international media coverage, sourcing case studies and creating campaign assets and messaging for media partners.
PERSON SPECIFICATION
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Self-motivated and adaptable/proactive, with strong organisational skills and the ability to manage competing priorities effectively
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A keen eye for detail with a consistently high quality of work output.
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Highly organised, able to manage a content schedule, and plan and deliver digital campaigns. Able to prioritise work across multiple projects to meet deadlines.
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Demonstrable experience in developing, leading and executing high-quality, effective communications and engagement strategies that achieve desired results.
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Excellent writing, editing and communication skills for social media, web, email and PR.
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An understanding of how communications affect and engage audiences.
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An ability to communicate in an inclusive way with diverse audiences.
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Experience in managing and optimising website content, with strong on-page SEO skills.
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Confident using email marketing and social scheduling
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Familiarity with Google tools (Analytics, Adwords, Search Console, etc) and digital monitoring tools.
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Skills in creative content development, such as audio, video and photo editing.
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Interest in wellbeing
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Experience managing external suppliers, freelancers or creative agencies (desirable)
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Experience working in the charity, health or wellbeing sector. (desirable)
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Able to flex hours and work outside normal hours where needed to cover events (time off in lieu will be provided).
This job description outlines the main responsibilities of the role, but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
How to apply: Please click on the Apply Now button, submit your CV, and please answer the three questions we have prepared for you. Please use the Cover Letter space to tell us your motivation for working at Overcoming MS.
Application timeline:
Close date: until 9am Monday 15th June
First round interviews: 18th and 19th June, online via Microsoft Teams
Second round interviews: 23rd June on Teams/in person TBC, and it will include a short task and presentation
Our Commitment to Equity, Diversity and Inclusion: We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area are supported and equipped to make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.
You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Hertfordshire, North London or Cambridgeshire for this role.
Your key responsibilities will include:
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Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
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Deliver targeted training sessions to staff within our partner schools and colleges, delivered remotely or in person. Also deliver impactful training webinars to our wider UK school and colleges network.
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Work with your partner Area Managers to improve Unifrog engagement and achieve a sky high resubscription rate.
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Monitor and analyse platform usage across partner schools and colleges, identifying partners that need additional support and proactively delivering tailored solutions to increase their engagement with the platform.
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Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
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Attend conferences and run CPD training events on behalf of Unifrog.
What we’re looking for
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Excellent communication skills, both written and verbal, with the confidence to build rapport over email, phone and video calls.
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Strong relationship-building skills, able to engage and support a wide range of stakeholders professionally and positively
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Highly organised, able to manage multiple priorities and maintain excellent attention to detail.
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A proactive and solutions-focused approach, with the confidence to take initiative and adapt to different partner needs.
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Active listening and objection handling skills.
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Confident in delivering engaging presentations and training sessions, remote and in person.
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Able to use data and trends to drive forward positive outcomes.
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A background or interest in education and careers guidance would be an advantage, although isn't essential. We welcome applicants with transferable skills from other sectors.
You will be joining a team of highly motivated and collaborative people who are passionate about our mission of helping students to find the best next step for them after school or college. If this excites you and you’re an energetic person who is willing to learn and get stuck in, then we’d love to hear from you.
Working together
You’ll work closely alongside Area Managers in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
On our jobs page you’ll find a full list of the benefits we offer our team, including:
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Mission focussed - Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Growing company - Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Growing individually - Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Have impact - Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£38,332 per annum pro rata (Grade B), plus commission and car allowance.
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OTE £45,000 (pro rata).
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Maternity cover - 9 months.
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28 days paid holiday per year (plus bank holidays) (pro rata).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Full UK driving licence and access to a car is essential.
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All travel expenses covered.
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Candidate must be based in Hertfordshire, North London or Cambridgeshire.
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Home based with some travel to schools and colleges in your regional area.
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Start date: w/c 7th September 2026.
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To discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00AM (BST) Thursday 11th June 2026.
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Stage 1: Application form (~1 hour) ✍️
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
- i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
- ii. Tell us about a time when you had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window.
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Stage 3: Video call interview (1 hour)
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Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
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Video call interviews will be held on w/c 22nd June 2026.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI-generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring. You can find more details and our full policy on AI in applications here.
Inclusion and diversity at Unifrog
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How we communicate - Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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Embedded EDI - As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable. To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
Recruitment processes
- To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a skilled internal communicator who knows how to bring complex change to life? Are you passionate about colleagues and their experience at work?
Do you want your work to genuinely matter – helping colleagues understand, engage with and champion transformation that improves the lives of the people we support?
Community Integrated Care is one of the UK’s largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.
As we deliver our ambitious five-year strategy - Best Lives, Bolder - this is a defining moment for our organisation. We are setting out to deliver meaningful change across our organisation - strengthening how we work, empowering our colleagues, and improving outcomes for the people we support.
We’re looking for an exceptional Internal Communications Manager – Projects to lead how we communicate across our strategic portfolio of programmes and projects, playing a pivotal role in bringing our strategy to life through clear, engaging and impactful internal change communications.
This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour’s commute of Widnes, Cheshire.
What is The Deal for you?
- Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments.
- Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.
More about the role:
This role is perfect for someone who wants to continue to build an incredible career in an award-winning internal communications team, and shape how large-scale change is understood and experienced across a national organisation.
You’ll lead internal communications across our strategic portfolio of programmes and projects - ensuring colleagues feel informed, engaged and inspired throughout the change journey.
Working closely with senior leaders, project teams and the wider Communications team, you’ll ensure that our programmes and projects are supported by clear, consistent and compelling internal communications that align with our organisational narrative and values.
You’ll act as a subject matter expert in change communications, helping to guide stakeholders, challenge thinking and deliver approaches that truly land with colleagues across diverse roles, locations and working environments.
What you'll be doing:
- Leading the development and delivery of internal communications across our strategic portfolio of programmes and projects
- Creating and owning comprehensive internal communication strategies and plans that support organisational and project objectives
- Partnering with project managers, business partners and senior leaders to develop clear, engaging change communications
- Translating complex information into compelling, accessible content for a wide range of audiences
- Developing creative campaigns and approaches that engage colleagues across multiple geographies and functions
- Ensuring consistency of messaging, tone and brand across all internal communications
- Managing project communication channels in collaboration with the wider internal communications team
- Building a network of internal communication champions to support engagement and storytelling
- Identifying and managing communication risks and opportunities across programmes
- Measuring and evaluating internal communication effectiveness, providing insight and reporting to senior stakeholders
- Working collaboratively across communications teams to align internal and external messaging where appropriate
What we’re looking for:
We’re looking for a confident, proactive internal communicator who can combine strategic thinking with hands-on delivery in a fast-paced, evolving environment.
You'll bring:
- Proven experience in internal communications, particularly within change and project environments
- Strong experience developing and delivering internal communication strategies and plans
- Excellent writing and storytelling skills, with the ability to engage diverse audiences
- Confidence in working with and influencing senior stakeholders
- The ability to manage multiple priorities and competing demands
- Experience engaging colleagues across dispersed teams and varied roles
- A creative and solutions-focused mindset
- Strong relationship-building skills and the ability to collaborate across teams
If you want to take on a role where your internal communications will directly support meaningful organisational change, and help thousands of people live their best lives, we’d love to hear from you.
Why Join us
- You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
- Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office.
- A collaborative, values-driven team where your work will be seen, valued and celebrated
- Opportunities to travel nationally and attend sector events and media moments.
- A contributory pension scheme to help you plan for the future.
- Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
Merseyside Recycling and Waste Authority (MRWA) is looking to appoint a Community Engagement and Reuse Officer to deliver the annual Zero Waste Community Fund programme and help develop a stronger reuse culture across the Liverpool City Region (LCR). This post is offered on a fixed-term basis for up to 10 months to provide maternity cover, from September 2026 to June 2027 inclusive.
Reporting directly to the Strategy and Development Manager, the successful candidate will play a key role in engaging community organisations across the Liverpool City Region (LCR) and supporting meaningful behavioural change.
You will be a motivated and proactive individual, with the ability to work with local communities while identifying opportunities to promote reuse and support LCR’s ambition of zero avoidable waste by 2040. You will also be highly organised, with strong project management and administrative skills.
If you are looking to take the next step in your career in an exciting and evolving sector, and have the skills and experience required for the role, we would love to hear from you.
About MRWA
MRWA is a strategic waste and resource management authority, leading on the recycling and management of municipal waste across LCR.
Along with its private sector partners, MRWA manages waste resources, recycling and the transportation of waste on behalf of six district councils across LCR including Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral.
With a focus on reducing consumption, reusing more and recycling accepted materials in the right manner, the Authority delivers various behavioural change initiatives for residents and organisations across LCR, and this is reflected in its Vision (2025):
“To lead the way towards zero waste across the Liverpool City Region.”
Currently, the Authority serves more than 1.5 million people, providing 16 Household Waste Recycling Centres (HWRCs) across LCR, as part of its contract with Veolia UK. The local HWRCs allow householders to recycle more than 40 different materials. MRWA also manages the processing of the co-mingled recycling collected at kerbside by five of the six district councils, which is sorted via its two Materials Recovery Facilities.
About the Zero Waste Community Fund
Delivered in partnership with Veolia Merseyside & Halton, the Zero Waste Community Fund (formerly known as The Merseyside Recycling & Waste Authority Community Fund) invests in great projects that benefit communities across Liverpool City Region through their potential to reuse, upcycle, prevent waste, save money and avoid disposal.
For more information, please visit:
- Past Community Fund Successes - Merseyside Recycling and Waste Authority
- Zero Waste Community Fund - Zero Waste Liverpool City Region
Benefits of working at Merseyside Recycling and Waste Authority include:
- Hybrid-remote working, divided between our office in Mann Island, Liverpool, and working from home.
- Career Average Local Government Pension Scheme via Merseyside Pension Fund.
- Free access to an Employee Assistance Programme with range of exclusive discounts and benefits via Wellbeing Solutions.
- 27 days annual leave plus Bank Holidays (pro rata)
- Annual leave increases to 32 days after 5 years’ service.
If you are interested in finding out more and applying for this role, please find an application pack (including Job Description, Person Specification and Application Forms) please visit our website Merseyside Recycling and Waste Authority and information can be found under About us / Working for MRWA
Please note, the closing date is 21st June 2026.
The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role Head of Flood Support – Hybrid with significant travel in the UK. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding. This role is to support our Flood Support Work, encompassing the delivery of a professional Helpline and Community based Flood Recovery activity.
Key Details:
- Location: Home-based / Hybrid with significant travel, overnight stays and occasional weekend work.
- Hours: Full-time, 37.5 hours per week
- Salary: £42,230.00travel expenses covered
- Contract: Permanent
- Benefits: 30 days annual leave including bank holidays, a day off for your birthday, auto-enrolment pension scheme, learning and development opportunities.
- Closing Date: 24th June 2026. Early application is encouraged as the position may close earlier if sufficient applications are received.
About the National Flood Forum:
The National Flood Forum is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.
Role Overview:
This role is a member of the organisation’s management team and has responsibility for the delivery of our flood support work. The postholder will lead the delivery of a professional helpline service and oversee reactive and proactive flood support services to communities and business.
Key Responsibilities:
- Flood Support: Lead and manage high-quality proactive and reactive Flood Support Services for communities and businesses at risk of, and impacted by, flooding, including helpline & recovery services and management of the flood support vehicle. Ensure service quality through performance management, maintaining service consistency, maximising strategic impact, championing best practice, and delivering against objectives.
- Stakeholder relationships: Develop and maintain key partnerships with Risk Management authorities, (RMAs), and other stakeholders. Act as senior engagement lead, providing a clear escalation route and positioning National Flood Forum as a trusted, informed critical friend for flooded communities.
- Research and Evidence: Oversee flood support research, collecting and evaluating evidence to strengthen advocacy. Provide insight to support policy and practice influence.
- Income: Identify, scope, and lead the development of high-quality engagement contracts, working with teams and management to prioritise and secure income.
- Political and Fundraising support: Provide data, case studies, and research to support political engagement and fundraising. Attend relevant meetings.
· People Management: Manage a matrix team, fostering collaboration, motivation, and development. Mentor team members and ensure skills and competence are maintained to achieve high performance
All activities are expected to be carried out in line with policies, procedures and relevant regulations and legislation, respecting the organisation’s values and behaviours. This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar skill levels.
Experience and Qualifications required:
- Empathetic: Understand the challenges faced by those at risk of flooding and help to work with communities and agencies to provide practical solutions.
- Organized and Flexible: Proven experience working to deadlines and prioritising workloads. Able to self-motivate and work in isolation or as part of a small team.
- Projects: Comprehensive experience of managing projects including able to analyse, diagnose problems through to implementing effective solutions.
- Communication: Able to stay calm and constructive in challenging situations.
- Knowledge – Working knowledge of relevant regulations, legislation and current practice.
- Staff management: Have previously directly managed staff.
- Qualifications - BTEC or NVQ4 or relevant experience in one or more relevant subjects e.g. environmental science, development, engagement.
- Full driving licence
Be a resident of the UK
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is dedicated to building lived experience participation at Independent Age. We want to deliver more opportunities for a greater variety of people with lived experience of financial hardship in later life to shape our work in meaningful ways.
The role will be responsible for developing a lived experience participation network ensuring that our existing and growing work in this area can be delivered smoothly, ethically and in line with best practice and making sure that the voices of those most at risk of financial hardship can be heard. The role will champion and encourage participatory practice across the organisation, developing the long term lived experience strategy and supporting the organisation to learn and grow in this area.
You should have strong experience of designing, running and supporting participatory activity, particularly with those with lived experience of a pressing social issue. You will be passionate about making change for those with experience of financial hardship in later life and bring an understanding of what barriers there might be to taking part and how to overcome them. Exceptional organisational skills are a must, along with great communication and the ability to build relationships with a broad range of people.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a part time role, 21 hours per week, which should be worked over a minimum of three days.
Salary Information:
London based: £46,227 per year, full time equivalent (£27,736 actual)
Homebased: £41,607 per year, full time equivalent (£24,964 actual)
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the Careers page of our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be carried out for the successful applicant.
Closing Date: 21st June 2026 11:59pm
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Supporter Experience Manager
Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)
Location: This role can be based in Cardiff, Edinburgh, London, or Warrington
Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.
This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.
Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:
- Lead our first Supporter Experience Strategy, uniting teams across the organisation.
- Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
- Harness data and supporter insights to drive evidence-based decisions.
- Foster innovation, testing new technologies and approaches to enhance engagement.
- Train and equip teams to deliver consistently excellent supporter experiences.
About you
In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:
- Significant experience in a supporter experience role or delivering journey strategy.
- A track record creating and delivering multichannel communications.
- Strong data and analytical skills to refine approaches and measure success.
- Excellent collaboration, influencing, and project management abilities.
Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
ALDER HEY CHILDREN’S CHARITY
Job title: Community Fundraiser (Donor Relationship)
Salary: £31,325 – £39,826
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home.
About Us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role:
This is an exciting opportunity for a Community Fundraiser (Donor Relationship) to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.
The Community Fundraiser (Donor Relationship) plays a vital role in delivering an exceptional supporter experience for all community and event fundraisers. This role focuses on building strong, meaningful, and long‑lasting relationships with individuals, groups, and volunteers who raise funds, ensuring they feel valued, supported, and inspired to continue their journey with the charity. The postholder will lead on thanking, recognition, supporter journeys, and stewardship-led initiatives that deepen engagement across all levels of community fundraising.
Key Responsibilities will include:
Supporter Journeys & Stewardship
- Create tailored donor journeys for all community and event supporters,
ensuring timely touchpoints, personalised engagement, and clear pathways for
deeper involvement. - Develop and implement a reward and recognition process that celebrates
supporter milestones, achievements, and loyalty, using insight‑driven methods
to nurture long-term commitment.
- Lead and develop a new thanking process for community and event supporters,
ensuring gratitude is timely, meaningful, and impactful across all channels. - Develop an SMS journey for community and event supporters that enhances
engagement, provides real-time updates, and complements wider stewardship
Supporter Journeys & Stewardship:
- Work collaboratively with the Marketing & Communications team to source
case studies, patient stories, and supporter testimonials that demonstrate
impact and bring fundraising stories to life.
- Work with marketing on monthly newsletters, contributing stewardship-led
content, supporter spotlights, and updates aligned with community fundraising
priorities
Events & Recognition:
- Lead on the planning and delivery of the annual community awards event,
celebrating supporter achievements and strengthening the charity’s
relationship with grassroots fundraisers.
- Ensure the event reflects supporter diversity, contribution levels, and the
organisation’s values.
Data & Insights:
- Maintain accurate, timely and GDPR‑compliant supporter records to ensure
excellent stewardship and meaningful reporting
- Use insight and supporter feedback to continually refine journeys,
communications, and stewardship approaches
Any other reasonable duties as required by your line manager.
Please see the attached Job Description and Person Specification for more information.
Job Closes: Monday 15th June 2026, 12pm
Interviews (to be held at Alder Hey): Tuesday 23rd June 2026
Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
- How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
- Why do you want to work for Alder Hey Children’s Charity?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters.
EDS UK is the leading UK charity dedicated to supporting people living with Ehlers-Danlos syndromes (EDS) and hypermobility spectrum disorders (HSD). We provide trusted information, community connection and advocacy, for better recognition, diagnosis and care. Our members and supporters are at the heart of everything we do.
This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Engagement & Fundraising Communications Manager — Go Beyond £35,000–£37,000 | Fully Remote | Permanent | Full-time
Go Beyond has given over 21,000 vulnerable children life-changing residential breaks since 1994. Young carers who spend their days looking after parents. Children living in poverty for whom a school holiday means hunger, not adventure. Children who've been bullied or bereaved and need a week away from their ordinary life.
The charity is entirely self-funded. £1.8 million a year, every penny raised by supporters. No government money. Which means the work this fundraising team does is directly and specifically what makes those breaks possible.
This is the role that sits at the heart of that.
What makes this moment unusual:
Go Beyond's flagship campaign, Ice Cream Moments, launches this summer — backed by Louis Theroux, James Acaster, David Gower and Jenny Agutter. The trustees want to go viral. A legacy programme is built and ready to launch. An alumni programme connecting with 21,000+ former beneficiaries is research-complete and waiting for someone to open the door. And a loyal supporter base of 200–300 regular givers — many of whom have been giving for over a decade — is generating £90,000 a year with almost no stewardship behind it.
Sara, the Director of Fundraising, describes what's needed like this: "Think of this as your own company. Think of this income stream as your domain — you could make it something amazing."
What the role involves:
The Supporter Engagement & Fundraising Communications Manager will own the supporter communications function end to end. This is a project management and strategy role — not an execution role. The doing sits with two direct reports and a network of freelancers. Your job is to build the plan, manage the team, deliver the campaigns and make sure the data tells you what's working.
In practice that means:
- Building and managing proper supporter journeys for regular givers, challenge event runners and Ice Cream Moments donors
- Project managing the full campaigns calendar — four annual appeals, Ice Cream Moments, challenge events, and a growing digital communications programme
- Developing and implementing a data strategy, setting up income dashboards and overseeing the CRM
- Launching the legacy programme and, in time, the alumni programme
- Managing two direct reports: a Digital Marketing Officer and a Data & Admin / Challenge Events Officer
- Writing an 18-month strategy with proper pipelines and income forecasts
What we're looking for:
This is not a pure fundraiser role or a pure marketing role. It's a hybrid — and the right person will see that as a feature, not a confusion.
- A track record of owning campaigns end to end — not being part of them, owning them. Specific examples, with dates, outputs and results
- Genuine data literacy — comfortable in a CRM, able to run queries, understand segmentation. Not expert-level, but curious enough that you're never caught out
- Financial awareness — you ask what the target is before anything else. You work backwards from an income number
- Hands-on as well as strategic — you can delegate and direct, but you can also do
- Strong project management — multiple workstreams, freelancers, deadlines you can't move
Charity sector experience is welcome but not essential. Commercial direct marketing, agency-side or individual giving backgrounds are all genuinely considered.
What Go Beyond offers:
- £35,000–£37,000 with annual pay review benchmarked to sector
- Fully remote — with the option to use Go Beyond's centres in Cornwall and Derbyshire
- 28 days holiday plus bank holidays
- Flexible working pattern that can include an early finish on Friday
- Management training through the British Growth Fund's six-week programme
- A collaborative, supportive team culture in a genuinely mission-driven organisation
This role will suit you if:
You're energised by building rather than maintaining. You want to own a function, not just a job title. You think in income as well as engagement. And you want to be part of something where the work — the campaigns, the supporter journeys, the data — is directly connected to a child getting a break they wouldn't otherwise have had.
This role is being recruited exclusively through Raise + Recruit, an independent executive search adviser specialising in the charity sector. All enquiries are handled in complete confidence — including from your current employer.
To find out more or to express interest, contact John Austin. No lengthy application process at this stage — a conversation is all it takes.
Full candidate brief: https://go-beyond-roan.vercel.app/
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Care4Calais
Care4Calais (C4C) is a volunteer-based charity providing essential aid and support for refugees in northern France and the UK. We support through on-the-ground assistance, and advocate for a fair asylum system - including safe routes to the UK with refugee rights on arrival.
We work alongside people seeking safety to ensure access to daily essentials, and fill gaps where state support is not provided. We are here for everyone attempting to navigate the complexities of claiming asylum in the UK - providing access to justice, and practical, welcoming support. We also communicate to the public the need for action in support of refugees. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.
In northern France we operate year round from Calais, providing warm clothing, shoes, shelter, services, and assistance to refugees living in appalling conditions.
Across the UK we collect and distribute clothes and other essential items, and provide social support and interaction including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services. We are a community with the shared goals of creating a just asylum system, and a fair and welcoming society for all refugees.
Our work involves organising successful campaigns against racist UK government policies, such as the Rwanda plan and the use of barracks as accommodation for people seeking sanctuary.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the role
The UK Operations team provides essential psychosocial support to people seeking safety through practical services; such as running distributions, delivering English classes and drop ins, as well as activities to promote wellbeing such as trips and sports activities.
The UK Field Operations Manager will be responsible for managing our operations in London, working as part of the UK Field Operations Team to support large teams of grassroots volunteers to provide essential support to people seeking safety.
You will need to onboard and motivate volunteers through continuous engagement and support to ensure that proper safety procedures for effective distributions and activities are in place, well communicated, and consistently applied. The performance of each region and team needs to be regularly assessed and action taken to build capacity and skills where needed. Successful Field Operations Managers will build networks with local charities, community groups and Local Authorities to help grow and develop the operations of the local Care4Calais volunteer teams. As an operation, continuous improvement through research, learning and development of practices and policies will be critical. The successful candidate for this role will be proactive and hardworking with the ability to problem-solve and prioritise effectively. The role would suit someone who is a self-starter, a strong team player and excels working in a varied role. Candidates will need strong organisational skills and must have the ability to make numerous important and compassionate decisions each day.
You will be expected to demonstrate excellent judgement, initiative, integrity, strong interpersonal skills, and the ability to communicate with a diverse group of people. You will be part of Care4Calais’ core team in the UK and will report directly to the Chief Operations Officer.
This is a fantastic opportunity to join a highly committed team dedicated to improving the lives of those seeking safety.
Key Responsibilities
Your responsibilities will include, but will not be limited to:
-
Providing core operations support for Care4Calais’ operations in the UK (specifically London), working to build capacity and support volunteers in their activities. This includes supporting with setting up and running clothing distributions, drop-in sessions, trips and activities as well as supporting volunteers offering guidance and information to individuals.
-
Working alongside a small staff team to develop processes, procedures and documentation to support the effective running of Care4Calais’ humanitarian operations.
-
Attending external meetings, building and maintaining relationships with partners and key stakeholders which allow Care4Calais’ operations to continue to run smoothly and effectively.
-
Managing and supporting large teams of dedicated volunteers supporting people seeking safety.
-
Being involved in ensuring that safeguarding procedures are followed in your teams.
-
Volunteer onboarding and induction, and continuous volunteer management.
-
Develop and deliver training to volunteers.
-
Regular in-person visits to the volunteer teams you manage in London.
Person Specification
Essential Skills and Experience:
-
Clear leadership ability, with the capability to act with initiative and drive;
-
Proven project management skills;
-
Strong commitment to the rights of people seeking safety;
-
Commitment to Care4Calais' values and mission, including anti-racism;
-
Hands on, operational, dynamic and enthusiastic;
-
Team worker with good communication and people skills;
-
Self-motivated and used to managing multiple priorities to meet deadlines;
-
Able to build positive relationships with a range of stakeholders including those from displaced communities, Local Authorities and other charities;
-
Ability to respond to the fast-changing and dynamic nature of the UK asylum system, always prioritising the needs and desires of the communities we support;
-
Excellent verbal and written communication skills;
-
Ability to work on Google Workspace and Office 365.
Desirable Skills and Experience:
-
Experience leading and managing volunteer teams from varied backgrounds
-
Experience working/volunteering supporting people seeking safety
-
Experience in making grant applications/fundraising experience and managing budgets
-
Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic.
Please note: While day-to-day this is a remote role, you will be expected to conduct semi-regular visits to the local volunteer teams in the areas you manage (London). You must therefore be willing to travel, and you will be supported in doing so.
Applications
Please provide a short cover letter/personal statement that explains why you are suitable for this role and why you want to work for Care4Calais, and answer the short application questions.
The successful applicant will be provided with the induction and training needed for them to succeed in the role.
Please note that we receive a high number of applications and are a small internal team. If you do not receive a response in the first round, it means you have not been selected.
We understand that AI can be a useful tool, however we ask that you do not use it for this application as we want your application to be personal to you.
Equality & Safeguarding
Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.
Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.
Lived Experience Inclusion
We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system. As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment.). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Relationship Manager (North and Scotland)
Full-time (37 hours) | permanent
c£36,000 depending on experience | Home-based | Hybrid
At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us.
About the role
As Relationship Manager, you’ll build genuine, lasting connections with our Special Funds - our named funds created in honour or memory of someone affected by primary bone cancer, community supporters and local businesses. Your relationship-led approach will help create the family feel connections we’re known for, inspiring long-term support and raising vital income for people affected by primary bone cancer
You will:
- Grow and manage Special Funds, our named funds created in honour or memory of someone affected by primary bone cancer.
- Build strong, meaningful relationships with all our supporters, ensuring every person feels valued and connected.
- Secure and steward regional corporate partnerships
- Meet a regional income target of approx. £300,000
- Represent BCRT in your region, strengthening awareness and community connections at meetings and events.
About you:
- A natural relationship builder with 3+ years’ fundraising experience and a genuine passion for supporter care.
- Compassionate and professional, especially when working with families personally affected by primary bone cancer.
- Organised, proactive and confident working independently, able to balance a varied workload.
- A clear and engaging communicator, bringing warmth and positivity to every interaction.
- Able to travel across the region (car required).
Why you’ll love working with us
You’ll join a small team that works collaboratively and keeps our community at the centre of everything we do. We’re supportive, friendly and you’ll have the flexibility to manage your work while seeing the direct impact of the relationships you build.
What we offer
· Flexible approach to working hours
· 30 days annual leave per year plus bank holidays
· Private Health Insurance (following successful probation)
· 6% employer pension contributions
· Life Assurance of 4x annual salary
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations.
Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation.
This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required.
About you
You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine.
About us
Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background.
Rewards and benefits
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Up to 30 days annual leave plus bank holidays
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Pension scheme
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Flexible working, with occasional travel
Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference.
The client requests no contact from agencies or media sales.




