Supporter experience officer jobs

1. Overview

Cerebral Palsy Sport (CP Sport) is recruiting three Regional Programme Delivery Officers to support the delivery of the “Together We Can” Young Ambassador Programme across England.

This is an exciting opportunity to work directly with young people with cerebral palsy (CP), supporting them to build confidence, develop leadership skills, and lead social action within their communities.

These roles will be central to delivering a national programme across eight regional hubs, working closely with young people, partners, and communities to create meaningful and lasting impact.

2. Contract Details

Salary: £30,000 per annum

Hours: Full-time (35 hours per week) – part-time considered

Contract: Fixed-term until March 31st 2027 (with potential for extension, subject to funding)

Location: Home-based with regular travel across your region

Regions: North / Midlands / South

3. Role Purpose

You will be responsible for delivering the Young Ambassador Programme within your region, supporting young people aged 10–20 with CP to take part in training, social action, and community-based activity.

You will work closely with Young Ambassadors to:

· Develop their confidence and leadership

· Support them to plan and deliver activities

· Build partnerships across schools, sport, and health sectors

4. Key Responsibilities

Programme Delivery

· Lead delivery of the Young Ambassador Programme within your region

· Support the recruitment, onboarding, and engagement of Young Ambassadors

· Deliver or facilitate training sessions and group activities

· Support young people to co-design and deliver social action projects

Supporting Young Ambassadors

· Provide ongoing support, guidance, and encouragement

· Create a safe, inclusive, and engaging environment

· Support young people to develop confidence and leadership skills

Activity and Events

Support delivery of:

· School visits

· Community engagement activities

· Regional multisport events

· Awareness campaigns (including World CP Day)

These activities form a core part of the programme’s impact and youth-led delivery model.

Partnerships and Engagement

Build relationships with:

· Schools and education providers

· Health and medical professionals

· Sports clubs and community organisations

Support partners to engage with the programme and Young Ambassadors

Planning and Coordination

· Plan and coordinate regional delivery in line with programme timelines

· Manage logistics for sessions and events

· Maintain regular communication with the national team

Monitoring and Reporting

· Track attendance, activity, and engagement

· Collect feedback and evidence from delivery

· Contribute to programme reporting, including the 6-month progress report

Safeguarding and Compliance

· Ensure all delivery follows safeguarding policies and procedures

· Complete risk assessments for activities

· Maintain safe and inclusive delivery environments

5. Personal Specification

Essential

· Experience working with young people in community, youth, or sport settings

· Strong communication and relationship-building skills

· Ability to plan and deliver activities or programmes

· Organised and able to manage multiple priorities

· Ability to work independently and as part of a team

· Commitment to inclusion and supporting young people

Desirable

· Experience working with disabled young people or inclusive programmes

· Understanding of cerebral palsy or disability inclusion

· Experience working with schools, health professionals, or community partners

· Experience delivering training or workshops

6. Working Pattern

You will receive:

· Full induction and programme training

· Ongoing support from CP Sport’s national team

· Regular check-ins and supervision

· Opportunities for professional development

7. Safeguarding

CP Sport is committed to safeguarding and promoting the welfare of children and young people.

All staff will be required to:

· Complete safeguarding training

· Undergo an enhanced DBS check

· Follow all safeguarding policies and procedures

8. Recruitment Process 

We are looking for candidates who can start as soon as possible.

· Applications will be reviewed on a rolling basis

· Interviews will be scheduled as suitable candidates are identified

We encourage early applications.

Are you a passionate and creative communications expert with experience in the charity sector, excellent relationship-building abilities and a crafter of persuasive and powerful story telling that resonates with a variety of audiences? Can you deliver compelling communications and campaigns to help increase our income generation and raise our profile with potential supporters and champions? Do you want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!

We are going through an exciting growth phase at the Choir with No Name with new choirs launching and an ambitious strategy to increase our choirs across the UK from six to thirty by 2033. We are investing in our fundraising and comms function to grow our income in line with our bold strategy and delivery plans.

About us 

The Choir with No Name (CWNN) has been building supportive choir communities involving people impacted by homelessness and marginalisation since 2008. We were founded on the premise that singing makes you feel good; it is a welcome respite from the challenges life throws at you, and helps build confidence, skills and genuine, long-lasting friendships.

“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”

- Richard, choir member

Your role 

You will be responsible for the management, development and delivery of marketing and communications to support CWNN’s fundraising strategy. You’ll work alongside our Development Manager to create compelling fundraising campaigns, content and communications, growing engagement from individuals, companies, community fundraisers and potential funders while simultaneously raising our profile among stakeholders through strategic communications and marketing plans. This work includes:   

• Work alongside our Development Manager to create and deliver impactful and innovative fundraising strategies including our public appeals, challenge events and local fundraising campaigns.

• Developing and implementing communications strategies to promote CWNN’s work, managing our social media platforms and external comms to ensure they reflect our strategic goals and values. 

• Producing our supporter e-newsletter, with support from the Development team, to ensure CWNN’s key work, impact, news and campaigns are effectively promoted to our supporter base.

• Create engaging digital content for our website and social media including written copy, video and graphics, to drive engagement, increase awareness and generate income.

• Capturing and analysing key campaign engagement KPIs to inform future strategies and approaches to best engage existing and new audiences.

•  Produce quarterly comms impact overview for senior management and trustee reports.

• Create marketing materials for external use, eg. corporate pitch documents, fundraising packs, gig programmes, flyers and posters using Canva.

• Co-creating case studies, supporting members to share their stories, their way, amplifying their voices and demonstrating the impact of our choirs to stakeholders.

• Co-lead our co-produced ‘Digital Storytellers’ programme with our Community Participation Manager, supporting members to manage their own local social media accounts, sharing their stories and raising awareness of their choirs to new audiences.

• Maintain, organise and populate CWNN’s media library and YouTube channel.

• Write and distribute press releases to both regional and national press and media, fielding media enquiries and building our media contacts.

• Oversight of the day to day content management and maintenance of the website

• Co-ordinate our internal communications programme and internal newsletter, working with senior leadership team.

• Carry out any other tasks that arise that are within the scope and purpose of the post as requested by your line manager

About you 

Essential:

• You’ll have a proven track record in delivering successful, innovative and impactful charity communications content and strategies.
• You’ll have a good understanding of how fundraising and engagement campaigns can convert individuals into donors and advocates.
• You’ll have a creative eye and strong writing skills, with experience of bringing compelling stories to life across various platforms and media, to connect with a diverse range of supporters, funders and stakeholders.
• You’ll be able to multitask effectively, be highly organised with strong attention to detail.
• You’ll be proactive, self-motivated and can identify and act on opportunities as they arise.
• You’ll be reliable with an ability to work independently and have fantastic planning skills. 
• You’ll have a deep understanding of how successful social media content and campaigns work, and always have an eye emerging digital trends and tech.
• You’ll be experienced in using design and web platforms (we use Canva, Squarespace, ClipChamp, Later) to create and deliver professional and impactful digital multi-media content.
• You’ll be committed to CWNN’s values of integrity, fun, family and inclusion.

 Desirable:

• You’ll have a passion for, or experience of, working with people impacted by homelessness and marginalisation, and an understanding of the power of the arts to change people’s lives.
• A love for singing is optional!

We are an equal opportunity employer and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.

For full job description and details on how to apply, click on 'redirect to recruiter' at the top of the page.

Help Change the Future of Polycystic Kidney Disease Research

Patient & Public Involvement and Engagement (PPIE) Manager

PKD Charity
Remote (UK-based) | Part-time (22.5 hours / 3 days per week)
Salary: £33,000–£35,000 FTE pro rata (£19,800–£21,000 actual)

The PKD Charity is looking for an exceptional communicator and relationship-builder to lead patient involvement in groundbreaking PKD research.

This is not a standard engagement role.

You will help ensure that the voices, experiences and priorities of people living with polycystic kidney disease directly influence research, clinical studies and future healthcare decisions across the UK.

PKD affects around 70,000 people in the UK. It causes kidney failure, lifelong health complications and reduced life expectancy. There is currently no cure.

We believe research is stronger when patients are genuinely heard — not consulted as an afterthought.

That’s where you come in.

The Opportunity

As our Patient & Public Involvement and Engagement (PPIE) Manager, you’ll lead and shape involvement activity through the PKD Research Hub, working alongside patients, researchers, clinicians and partners to make research more inclusive, meaningful and impactful.

You’ll:

• Lead and support our Patient Involvement Panel
• Facilitate high-quality patient engagement and focus groups
• Work directly with researchers and industry partners
• Champion authentic lived experience in research decision-making
• Support awareness of clinical studies and research opportunities
• Create compelling patient stories and engagement content
• Help influence the future direction of PKD research in the UK

We’re Looking For Someone Who:

• Understands the power of meaningful patient involvement
• Can confidently manage relationships with patients, researchers and stakeholders
• Has experience in PPIE, health research, healthcare or the charity sector
• Is an excellent facilitator and communicator
• Brings empathy, professionalism and initiative
• Wants to make a tangible difference every single day

Experience in rare disease, kidney health or long-term conditions is welcomed but not essential.

Why Join Us?

At the PKD Charity, you’ll join a passionate national charity working to improve lives through:

• Research
• Advocacy
• Support
• Education
• Patient voice

This is a rare opportunity to shape a growing area of work with real national impact — while working flexibly as part of a supportive, mission-driven team.

What We Offer

✔ Fully remote working
✔ Flexible part-time hours (3 days / 22.5 hrs)
✔ 25 days annual leave pro rata + bank holidays
✔ Pension scheme
✔ Meaningful, purpose-driven work
✔ Opportunity to influence national research activity

Apply Now

For details on how to apply, please see the application pack.

Deadline 9am Monday 1st June. Interviews will provisionally be held online on Wednesday 10th June. However we will monitor applications on a rolling basis and may approach for interview at an earlier date. If we find the right candidate we may close the recruitment campaign at an earlier time, so we encourage you to get your applications in at the earliest opportunity.

Equality, Diversity and Inclusion Officer

We are seeking a passionate and knowledgeable Equality, Diversity and Inclusion Officer to join the EDI function on a part-time basis, with a particular focus on supporting the Witness Service.

This role is home-based but will require occasional travel within England and Wales.

Position: 6745 Equality, Diversity and Inclusion Officer

Location: Remote

Hours: Part time, 18.75 per week (flexible - hours to be spread across 3 days between Monday and Friday)

Contract: Permanent

Salary: £15,750 per annum (FTE £31,500 per annum)

Closing Date: 15/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

The Equality, Diversity and Inclusion Officer will support the National Equality, Diversity and Inclusion Lead to achieve delivery of meaningful and evidence-based equality, diversity and inclusion (EDI) initiatives across the charity, with a particular focus on the Witness Service. This will include work to help develop the Witness Service, and the charity more widely, to be proactively antiracist.

The EDI Officer will provide advice and guidance in relation to a wide range of EDI queries, including areas such as equality impact assessments, reasonable adjustments and interpretation services. You will help to boost Witness Service employee and volunteer engagement in EDI initiatives and promote best practice.

Key Responsibilities:

• Provide expert advice and guidance on a wide range of EDI queries.
• Review and support with the completion of Equality Impact Assessments.
• Support staff and volunteer network leads to grow their networks and engage the Witness Service.
• Develop evidence-based resources around a range of EDI topics.
• Promote antiracism at all opportunities.
• Support the delivery of EDI project work.
• Undertake data analysis and reporting.
• Provide administrative support for projects and meetings, keeping accurate records.

About You

You will be passionate about helping to shape inclusive environments that allow our employees, volunteers and service users to feel safe and supported. You will use your EDI knowledge to work with internal and external stakeholders, championing lived experience and intersectionality.

You will need:

• Strong communication skills, with the ability to convey complex information in an accessible way, both verbally and in writing.
• Experience of supporting the delivery of a range of EDI initiatives.
• Strong understanding of equality legislation and best practice, as well as current challenges affecting EDI.
• Experience of analysing data and produce data reports using Microsoft Excel.
• Passion for advancing equality, diversity and inclusion with an intersectional focus.
• Organised and methodical approach with the ability to plan and prioritise a highly varied workload effectively.
• Ability to work independently and as part of a team, including with internal and external stakeholders.
• Strong IT and administrative skills including the use of Microsoft Office packages.

About the Witness Service

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales, both for the prosecution and the defence. The trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Equality, Diversity & Inclusion Officer, EDI, advice, information, volunteer, data, criminal justice, community, social welfare, Equality Officer, Diversity & Inclusion Officer, EDI Officer, Equality Diversity & Inclusion Officer.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms.

Based in a local police control room you will work alongside call handlers, dispatchers, and officers to:

• assess risk and ensure no opportunities for safeguarding are missed
• quality assure police responses to domestic abuse calls
• review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage
• provide operational advice to officers deploying to incidents
• identify and facilitate referrals into specialist domestic abuse support services
• improve victim safety from the very first point of contact

Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values.

This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes.

PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts.

MAIN DUTIES

1. Call Review and Quality Assurance

• Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators.
• Provide constructive, specialist feedback to call handlers to strengthen practice.
• Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed.
• Review body-worn video (BWV) footage as required.

1. Risk Assessment and Escalation

• Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns.
• Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations.
• Identify risk patterns and ensure timely action to safeguard victims.

1. Operational Advice for Officers and Control Room Staff

• Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as:

Ø  protective order status

Ø  history of prior callouts

Ø  known risk indicators

Ø  relevant vulnerabilities or perpetrator patterns

• Add safeguarding information to dispatch logs as appropriate.

1. Multi‑Agency Work and Referrals

• Work closely with the local Victims First Hub, other specialist services and relevant ‘By and For’ organisations to facilitate appropriate onward referrals.
• Provide guidance on appropriate pathways for victims based on risk, identity, and need.
• Support the development of posters, guidance, and resources for FCR staff relating to out‑of‑hours support.

1. Learning, Development and Culture Change

• Support, inform, and where appropriate deliver training for call handlers and new recruits.
• Contribute to identifying themes, patterns, and learning for organisational improvement.
• Participate in review meetings with TVP, OPCC, and the Aurora Management Team.

1. Independence, Governance and Data

• Maintain strict independence while collaborating constructively with police colleagues.
• Work within data protection legislation and information sharing policies, including in relation to police data.
• Maintain accurate, confidential case and activity records.

1. Professional Responsibilities

• Maintain up‑to‑date specialist knowledge of domestic abuse practice.
• Participate in regular clinical supervision, case/workload reviews and line management supervision.
• Work flexibly to meet demand and support resilience across all FCR locations.
• Uphold Aurora New Dawn’s values, ethos and confidentiality standards at all times
• Complete any other duties. appropriate to the role and level.

Corporate Responsibilities

1. The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so.
2. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
3. Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others.
4. Act in a way that supports and promotes Aurora New Dawn’s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services.
5. Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible. 

IT Security

All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal.

PERSON SPECIFICATION

This job description is a guide to the work you will initially be required to undertake.  It may be changed from time to time to meet changing circumstances.  It does not form part of your contract of employment

DOMESTIC ABUSE SPECIALIST

Essential Skills, Knowledge & Experience

• Demonstrable, direct experience of supporting victims of domestic abuse.
• Strong understanding of:
  • domestic abuse typologies
  • risk assessment and safety planning
  • dynamics of coercive control
• Understanding of trauma-informed practice principles, and their application to policing
• Ability to analyse risk quickly and accurately, including during crisis situations.
• Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling
• Knowledge of local specialist services, including By and For providers.
• Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports
• Ability to maintain professional boundaries and act with independence.
• Strong IT skills and ability to use case management or intelligence systems.
• Ability to remain calm and effective in a high‑pressure, fast‑moving environment.
• Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required.
• Commitment to feminist ethos, equality, and anti‑discriminatory practice.
• Ability to work flexible hours, including evenings and weekends.

Desirable

• IDVA qualification via a recognised provider.
• Experience working with police or within a control room setting.
• Experience delivering training or workshops.
• Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems.
• Experience working in a crisis-response environment (e.g., helplines, emergency services).

Personal Qualities

• Compassionate, empathetic, and victim/survivor‑centred.
• Non‑judgemental, empowering approach.
• Ability to challenge constructively and maintain independence.
• Adaptable, resilient, and able to manage competing demands.
• Reliable, professional, and trustworthy.
• Reflective, with commitment to continuous improvement.

Other Requirements

• Enhanced DBS
• Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated.
• Ability to travel across Thames Valley locations.
• Access to a vehicle and valid UK driving
• This role is exempt from the Rehabilitation of Offenders Act 1974.

We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.

Admin and Finance Officer

We are looking for someone who is organised, dependable and detail-focused, with strong administrative skills and a collaborative approach.

This is an opportunity to join a warm and purpose-driven organisation where your work will directly support families across Gloucestershire.

Position: Admin & Finance Officer

Location: Stroud/Hybrid

Hours: Part-time 30 hours per week, across at least 4 days but pattern can be negotiated/flexible working

Salary: £27,694 per annum pro rata (£22,155 actual)

Contract: Permanent

Closing Date: 1st June 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.

Interviews: Will take place on a rolling basis, so apply early.

The Role

The Admin and Finance Officer provides reliable financial processing and high-quality administrative support, helping ensure the organisation operates efficiently and professionally.

Working closely with the Office Manager and wider team, you will support financial administration, office coordination, accurate record keeping and organisational systems.

Key areas of responsibility include:

• Financial Administration
• Administrative Support
• Organisational Support

About You

We’re looking for someone who has:

• Experience in administration, finance support or office coordination
• Strong organisational skills and attention to detail
• Experience supporting payroll or bookkeeping processes
• Confidence working with financial information and maintaining accurate records
• Good IT skills, including Microsoft Office and database systems
• Ability to prioritise workload and manage competing tasks
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle confidential and sensitive information appropriately

If this sounds like you, then apply today!

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.

You may also have experience in areas such as Finance Officer, Finance Assistant, Finance Support, Accounts Assistant, Admin, Administrator, Administration, Finance Administrator, Finance Administration.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Payroll and Pensions Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Payroll and Pensions Officer

Location: Islington based in our Central Office. You will be required to work Mondays in the office, plus an additional day within a service, with home working possible through the rest of the week. Additional days out may be required. Please note that unfortunately, there is no step free access available at our central office, and cannot be guaranteed at other locations

Salary: £30,000 annual

Shift Pattern: Fixed term contract until January 2027, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours due to tight payroll run deadlines, time in lieu will be provided in these cases.

About the Role

We're hiring an experienced payroll and pensions officer. You will join a small Payroll team, reporting to the Payroll and Pensions Manager. You will ensure efficient and accurate payroll operations, ensuring staff are paid correctly, on time. You will support in the preparation and processing of monthly payroll, coordinating effective and efficient end-to-end payroll and pensions administration, plus any relevant activity. The People and Culture team overall are a supportive and friendly team, who all have individual personalities and characteristics which bring us together to have a positive working environment as a team. 

Key Responsibilities Include:

• Take ownership of administrative tasks in the payroll and pensions process
• Be a point of contact for enquiries regarding payroll and pensions, to proactively resolve, signpost or seek support on any issues that arise
• Utilise database and HRIS to support payroll and pensions processes and auditing
• Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other statutory bodies
• Work collaboratively with the wider organisation to ensure consistency of information and processes

About You

We're looking for someone who is methodical, intuitive, and detail-oriented, who is able to tae ownership of your projects and workflows. You will hold some payroll and pensions experience and be ready to hit the ground running, able to use your own initiative to resolve challenges, and support with the running of cycles. You will be comfortable working in a fast paced environment, and will thrive in such circumstances. We're looking for someone who can build good professional relationships with others, and is happy to support the wider team and organisation.

• Experience within a similar role capacity required
• Experience providing a high level of quality administration and customer support is required
• Experience in providing a high level of numerical administration and communications is required
• Working knowledge and understanding of payroll, pensions, and other relevant laws and external policies is required
• Attention to detail is required
• High level of organisation skills is required
• Ability to work flexibily to meet the needs of the organisation is required
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete a DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Compassion in World Farming International is a global movement transforming the future of food and farming. Help amplify powerful campaigns to end factory farming through compelling, purpose‑driven social media.

Social Media Manager

• Role type: Full-time; Permanent
• Location: Godalming, UK (hybrid working pattern 2x days a week in the office)
• Salary: £36,825-£41,000 per annum (depending upon skills and experience)   

About the role 

As our Social Media Manager, you’ll play a key role in raising Compassion in World Farming’s public profile and driving engagement with our UK campaigns. You’ll use social media to communicate our strategic objectives, inspire action, and support our mission to end factory farming by 2040.

As part of our UK Communications Team, this role blends strategy, creativity, and community engagement. You’ll work closely with campaigns, fundraising, supporter engagement, and HQ teams to deliver high‑quality, impactful social content.

As our Social Media Manager, you’ll be responsible for:

• Managing Compassion in World Farming’s UK social media channels, delivering engaging content and effective community management
• Inputting into and delivering the UK social media content, broadcast and engagement strategy
• Developing and overseeing creative social media content, including video, graphics, and live coverage from events
• Monitoring, analysing, and reporting on social media performance to inform continuous improvement
• Identifying trends, opportunities, and influencers to increase reach, relevance, and impact
• Supporting wider communications activity, including media content and campaign activations

About you

To succeed in this role, you’ll be an experienced and confident communicator with a strong understanding of social media. You’ll need to be comfortable managing multiple priorities, responding to fast‑moving opportunities, and tailoring messages for different audiences, all while staying aligned with our values and mission.

Skills and experience you’ll need to bring as our Social Media Manager:

• Previous professional experience of managing social media channels, with experience using social media management tools
• Excellent understanding of social media platforms, particularly Instagram, Facebook, and TikTok
• Experience creating and editing social media content, including video
• Strong knowledge of social media KPIs, analytics, and reporting
• Outstanding written and verbal communication skills, with the ability to write compelling copy for different audiences
• Ability to work flexibly, manage competing deadlines, and remain calm under pressure
• A proactive, approachable, and collaborative working style

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This is a meaningful opportunity to use your skills and passion to create real impact for animals, people, and the planet.

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Electric car scheme available
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to apply and key dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. 

Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing date: 10am Friday 5 June

1st Stage (Teams) Interview, with task: Wednesday 10 June

2nd Stage (Face to Face at HQ) Interview: Monday 15 June

“Join us in building a more compassionate future for animals, people, and the planet.”

As part of Stage 1 interviews, shortlisted candidates may receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.

About Compassion

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack and Careers Page. 

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

Are you experienced in Community Investment and looking for your next role?

This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis.

We're looking for an impact‑driven, collaborative and CIP Lead to drive and embed place‑based working across our London locality. Based at The Hive in Wembley, you'll be at the centre of our mission to create thriving, healthy and resilient communities through strong local partnerships and meaningful social impact.

SNG provides over 85,000 homes and invest in communities across London and the South of England – our purpose, to provide quality affordable homes and places that people love for generations.

The Role

Reporting to the Community Investment and Partnership Manager this post will be embedded with our other customer facing teams and require excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders.

As our London Locality Lead, you will develop and deliver  impact‑driven, place‑based working that brings together colleagues, residents and partners around shared priorities. Your work will focus on:

• Improving health and wellbeing
• Strengthening local partnerships
• Co‑creating solutions with communities
• Enabling customers to thrive

What You'll Do

• Develop a place‑based working across London localities
• Lead, commission and support a wide range of community investment programmes and interventions
• Work closely with customer-facing colleagues to ensure community voice and lived experience shape local priorities

Building Strong Local Partnerships

• Build and maintain strong, cross-sector relationships with:
  • NHS and Integrated Care Systems
  • Local authorities
  • Community anchor organisations and VCSE partners
  • Police, community safety and youth services
  • Education providers and local networks
• Drive collaborative, shared approaches that support health equality and vibrant neighbourhoods

Programme, Contract & Financial Oversight

• Ensure the effective management of contracts, partners and projects, demonstrating clear, measurable social impact
• Oversee budgets, grants and procurement activity in line with financial policies
• Embed robust performance management and outcomes recording across all locality work

Funding & Social Impact

• Work with the Partnerships & Funding team to develop, shape and write compelling funding bids
• Collaborate with our Grants Officer to support and guide grant recipients
• Embed a strong culture of impact measurement, ensuring outcomes are recorded and shared effectively

What we need from you

You'll bring passion, experience and confidence in impact‑driven community investment and cross-sector collaboration. You'll be a connector, a relationship‑builder and someone who thrives in complex partnership environments.

You will have:

• Significant experience in community investment or a closely related field
• Substantial experience in working in place within community investment
• A strong track record of building and managing partnerships with diverse stakeholders
• Excellent written and verbal communication skills tailored to varied audiences
• Strong organisational abilities with experience in commissioning programmes and managing contract performance
• Great inter-personal skills and a proven record of stakeholder relationship management
• Experience in monitoring, evaluation and quality assurance
• Confidence with budget management and financial systems
• Strong digital skills and the ability to use technology effectively for programme delivery

We have some great benefits at SNG, including: 

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!

At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.

​

We’re looking for an enthusiastic and organised Events Fundraising Assistant to join our Community & Events Fundraising team. This is a fantastic opportunity for someone who enjoys working with people, delivering great supporter experiences and being part of events that raise vital funds and awareness for Samaritans.​

​

​Contract​

• £25,500-£28,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working - Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and option to work out of our London office as required.
• In-person working - expectation of a minimum of 2 office days per month. We are passionate about flexible working, talk to us about your preferences

​

About the role​

​As Events Fundraising Assistant you’ll support the recruitment, care and stewardship of event participants making sure their fundraising experience across a diverse programme of mass participation and challenge events with Samaritans is exceptional.

You will build long lasting relationships with supporters while developing valuable experience in charity events fundraising.

You’ll work closely with colleagues across External Engagement, other central teams, and our incredible network of branch volunteers.​

​

What you’ll do​

• Support the recruitment and stewardship of participants taking part in events and challenges
• Create engaging content for webpages, social media, fundraising materials and participant communications
• Deliver participant care plans that inspire fundraising and build lasting relationships with Samaritans
• Track and respond to participant enquiries via inboxes and other communication channels
• Maintain accurate participant records on our fundraising database
• Refresh and update events content on the Samaritans website and intranet
• Attend and represent Samaritans at fundraising events and social gatherings when required
• Help identify external trends in community and events fundraising

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About you​

​You’re someone who thrives in a busy, people‑focused environment and enjoys juggling multiple priorities. You take pride in producing high‑quality work and bring a positive, adaptable attitude to everything you do. You’re comfortable communicating with a wide range of people and feel motivated by work that has real social impact.

​

What you will bring:​

• Excellent written and verbal communication skills
• Strong organisational skills and great attention to detail
• The ability to manage competing priorities and meet deadlines
• A customer‑focused, supportive approach
• A genuine interest in community and social events
• Confidence building relationships and working as part of a team​

​

​Full outline in the Job description below​

​

Why Samaritans?

​

At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.

​

We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.

​​

Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.​

​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​​​

To Apply

​

Please complete the application questions including those outlined below, and submit your CV.

Please note the following questions have a 300word limit for each answer.​

Q1 What interests you about working in community and events fundraising, and why do you want to work for Samaritans in particular?​

Q2 Please describe a time when you communicated with members of the public, supporters or stakeholders as part of an event, campaign or project. How did you ensure your communication was clear, supportive and appropriate, and how did you ensure they had a positive experience?​

Q3 This role involves managing multiple tasks such as participant enquiries, communications and record‑keeping.Please give an example of a time when you were responsible for organising multiple tasks or activities with competing deadlines. How did you plan your work, stay organised, and maintain attention to detail?​

Q4 How would you contribute positively as part of a team supporting community and social events? Please include an example of working collaboratively or supporting others.

​

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. ​

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. 

​

Applications close at 9am Monday 1 June​

All applicants will receive notification of the outcome of their application, at the appropriate time.

​

Interviews​

Online interviews: 8 & 9 June

The Director of Service Delivery is a senior leadership role responsible for ensuring Emerging Futures’ services are safe, high‑quality, and financially sustainable nationwide.

The role oversees supported housing for people experiencing homelessness and substance use, as well as community‑based coaching, peer support, and therapeutic programmes.

The postholder will lead large, geographically dispersed services through change and growth, using a compassionate, trauma‑informed, and values‑led approach alongside strong accountability and data‑driven decision‑making. At a pivotal time for the organisation, the role focuses on strengthening systems, leadership capability, and assurance in response to regulatory change and organisational learning.

This is a home‑based role with significant national travel, providing visible leadership and building strong relationships across diverse, remote teams.

North & West Gloucestershire Citizens Advice is seeking an enthusiastic and motivated individual to join our strategic leadership team and help shape the future of our services and communities.

This is an exciting opportunity to join a well-established and respected charity with a strong reputation for delivering high-quality advice and support services. We are proud to be an organisation that values collaboration, innovation, and professional development, making it a great place to work and grow your career.

As part of our leadership team, you will work closely with colleagues and partner agencies to strengthen services, drive continuous improvement, and achieve the best possible outcomes for the people and communities we support.

You will play a key role in shaping and strengthening operational delivery across the organisation, ensuring high-quality services while supporting innovation, growth, and long-term sustainability.

Key details

Position: Head of Operations

Location: Flexible within North & West Gloucestershire (hybrid working available)

Hours: 1.0 FTE (approx. 37 hours per week)

Salary: £44,163

Reports to: Chief Executive Officer (CEO)

Annual leave and benefits:

27 days plus Bank Holidays

Contribution of 7% based on 4% employee contribution

Employee Assistance Scheme

Birthday Leave

Christmas Closure

Flexible Working Policy

What are the responsibilities?

• Lead and support advice, health, and community service teams to deliver high-quality and effective services.
• Oversee day-to-day operations, service performance, staffing, and resource planning.
• Use data and insight to support continuous improvement, decision-making, and operational performance.
• Support workforce development, including staff training, volunteer engagement, and organisational capacity planning.
• Work with senior leaders, partners, and funders to support service development, organisational growth, and positive outcomes for communities.
• Ensure services operate in line with quality standards, safeguarding, health and safety, and data protection requirements.

What are the requirements?

This job is for you if you:

• Have strong operational leadership and people management experience.
• Can lead teams, manage performance, and drive continuous improvement within a fast-paced environment.
• Are confident using data and operational insight to support planning and decision-making.
• Have excellent communication, organisational, and relationship-building skills.
• Are collaborative, adaptable, and committed to delivering high-quality, person-centred services.
• Share our values of inclusion, professionalism, integrity, and continuous learning.

It would also be beneficial if you have experience working within the charity, advice, health, or community sectors, knowledge of commissioning or funding environments, or experience mobilising new services or projects.

Application deadline: 14th June 2026 (may close early if a suitable candidate is appointed)

The British Paediatric Neurology Association (BPNA) is seeking to appoint an International Education Manager to join our team in central London, with the post requiring some international travel.

The BPNA is the professional organisation for doctors in the UK who specialise in the care of children with neurological disorders.  Building on our success to date, we are working jointly with the International League Against Epilepsy to facilitate the roll-out of an educational course for healthcare workers in countries around the world.  Paediatric Epilepsy Training (PET) was developed by the BPNA and has been running in the UK since 2005, and internationally since 2012, with over 22,000 attendees around the world to date.  PET has been successfully launched in 14 countries including Brazil, Ghana, Kenya, India, New Zealand and South Africa. Since 2012, there have been more than 9,000 attendees at courses outside the UK. 

The purpose of PET is to raise standards of care for children with epilepsy.  A UK faculty team delivers a 3-day launch programme in-country to faculty teams recruited locally, who commit to delivering a minimum of one course per year for 5-years.  The purpose of a launch event is to train the local team to deliver courses without reliance on UK faculty members. Roll-out is achieved through a healthcare partnership with the national paediatric or epilepsy organisation. 

The purpose of the International Education Manager is to project-manage ‘launches’ and provide additional support to further develop International Education at the BPNA.  You will work closely with colleagues and volunteers both in the UK and internationally to plan, problem-solve and to monitor progress against objectives.  You will be expected to develop strong project plans and budgets and to ensure that all projects are delivered on time and within budget. The role will involve travel to launch sites in order to run the launches and train local administrators.  You will support the ongoing development of the international PET Programme, including managing the travel of 18 international Country Leads to the UK in March 2027. You will also provide continual excellent stewardship to international faculty both established and new. We are looking for an experienced international development professional, who also has events and project-management experience. You will need to be flexible, organised, have meticulous attention to detail, be able to work to tight deadlines and be comfortable working in a global team with colleagues across different time zones. 

We care about what we do.  Diplomatic skills and the ability to build good relationships are very important.
 

JOB PURPOSE

The purpose of the International Education Manager is to successfully deliver international PET launches and rollouts and support the on-going delivery and development of the international PET programme. This role will:

· Project manage upcoming PET launches for the Caribbean and El Salvador/ Honduras.

· Travel to launch sites to manage launch events and to train local administrators to run PET courses.

· Manage project budgets and collate data for project reporting.

· Support the Director of Education to deliver the launch application process, monitoring incoming applications and queries.

· Support the overall delivery and development of the international PET programme.

· Maintain the quality and standards of PET, supporting others to do the same.
 

CORE DUTIES

1. Project manage PET launches ensuring that all activities are delivered on time and within budget.

2. Keep up to date with FCDO, news and local advice, produce travel risk assessments, and advise Director of Education and Executive Director on highlighted risks.

3. Work with Country Leads to set budgets for launches, manage expenditure and reconcile finances post-launch.

4. Work alongside the Director of Education, Education Content Co-Ordinator and International Programmes Assistant to support the delivery of the PET123 Update. Manage the travel of international attendees.

5. Develop relationships and Memoranda of Understanding with launch partners.

6. Carry out due diligence on new partners.

7. Working alongside colleagues across the Education department, ensure all course resources are consistent and maintain the quality standards for PET. Furthermore, support international partners to ensure easy access to the resources they need to run courses, including facilitating the translation of materials.

8. Contribute to quarterly Trustees’ reports on international short course activity and to the BPNA’s annual report.

9. Assist the Director of Education with launch information and data for fundraising proposals and reports as required.

10.  Support BPNA’s annual conference as required.

11.  Assist with other tasks as requested by the Director of Education, Executive Director or Trustees.

LEVEL OF SUPERVISION

Supervision of others

No direct supervision of others but will matrix-manage the International Programme Assistant on any tasks that require their support.

Supervision and support from your line manager and trustees

Your line manager will be the Director of Education.  Your priorities and targets are set according to the BPNA Operational Plan and the International Education Strategy and monitored by your line manager. 

COMMUNICATION

You will be in contact with both internal and external stakeholders at a variety of levels, including some for whom English will not be their first language. You should be able to adapt your communication style to the audience, ensuring the clear and comprehensive communication of logistical details.

FINANCIAL AND RESOURCE MANAGEMENT

· Ordering responsibility within defined BPNA procedures.

· Setting budgets for PET launches and ensuring expenditure is in line.

· Provide Expense reports to funders as required.  
 

TO APPLY

Apply via CharityJobs with your C.V and cover letter
Closing date: 29 May 2026 at 21.00

Interviews are intended to be held at our London office for Wednesday 10 June 2026 (please keep available) and we will inform successful interview candidates by 4 June 2026. Please do clearly inform us if for some reason you can’t make that date in person in your application.

Aimed start date of this role will be as soon as possible.

References will only be taken once your explicit permission has been given and after a conditional offer of employment has been made.

Full Time (37.5 hours) or Part Time (Minimum of 30 hours)

We are seeking exceptional applicants for the new post of Team Manager - Safety and Risk, based at our head office in Stockport to lead on the management of our Health and Safety functions. The Team Manager - Safety and Risk will be a key member of our Heads of Team and will contribute to our wider success and positive reputation. This new role would be ideal for a competent, experienced Health and Safety professional keen to take on a role that makes a real difference to the people we support and our staff.

Creative Support is a national, fast growing, organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing over 1,000 units of supported housing. Creative Support is regulated by the CQC and Regulator of Social Housing and must achieve high standards of health and safety compliance. As a large employer of over 5,000 staff nationally we promote a culture of safety awareness, compliance and good practice, with a commitment to keeping our staff and service users as safe as possible.

This varied role will include specific responsibility for:

- Line Management of the Health & Safety team and operational functions

- Providing a responsive and customer-focused Health & Safety Helpdesk

- Ensuring compliance with safety legislation and regulations

- Oversight of incidents, accidents & RIDDOR cases (including appropriate escalation & follow up)

- Undertaking investigations and supporting the Executive Team with incident management, identifying root causes, leading/attending strategy meetings and implementing follow up actions

- Case management of insurance claims and other high risk safety cases

- Collating and presenting data and writing professional reports

- Providing accurate data, reports, advice and assurance to the Executive Team and Board 

- Collaborating across departments to ensure effective safety governance & risk management

- Reporting to and working effectively with regulatory bodies & other external stakeholders as required

- Oversight of our vehicles management function and line management of the Vehicles Officer

- Development and ongoing management of the Health & Safety inspection programme

- To devise and implement safety-related campaigns and the dissemination of safety information

In order to fulfil this role, you will need a track record in the management of health and safety in a health, care or housing environment and a relevant safety qualification. You will be conscientious, well organised and able to clearly delegate to others whilst maintaining personal accountability. A proactive, assertive and confident approach is essential as is the ability to lead and motivate your team to provide excellent customer service and to meet performance expectations and KPIs.

You must demonstrate a high standard of written English and the ability to write professional reports.  You will be required to handle information of a confidential nature and must observe the highest standards of diligence and professionalism. You will be a hands on, resilient proactive leader that has good communication skills. You must be accountable with excellent attention to detail, with good IT and data management skills, including the confident use of word, PowerPoint, spreadsheets and databases. The ability to critically read documents and accurately identify facts, issues and root causes is essential. You will be able to research and evaluate information and to take responsibility for staying up to date with changing legislation, case law and emerging good practice.

We will support your ongoing professional development with access to training and membership of professional networks.

Vacancy Reference Number: 84370

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support:

· High level of training and development through our Creative Academy

· Pension with company contribution

· Free life assurance

· 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday

· Friendly, supportive work environment

· Career development opportunities

· Other benefits including Employee Assistance Programme

We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and national travel. The post will be based in our Head Office in Stockport with no remote working. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station. Applicants should hold a full driving license and be willing to travel across the country as required. A lease car or car allowance may be offered.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.