Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Supporting the Senior Analysis Officers, the Data Reporting & Analysis Officer role helps us to provide and maintain comprehensive reporting and analytics for the Income Generation team at Battersea.
Additionally, as Battersea continues the process of migrating to a new CRM (Salesforce), this role will be crucial for helping us support the fundraisers’ reporting needs during the first few months after Go-Live.
By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 7th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Candidates who pass the initial shortlist will be invited to perform a skills test (w/c 14th September 2026). First round interviews will be held w/c 27th September 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advisor to join the DRIVE team in London, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the Role:
You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside professionals in a multi-agency environment, although we will consider applicants from other fields providing you are able to demonstrate comprehensive knowledge and understanding of both domestic and sexual violence.
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Singer Street.
As a DRIVE Independent Domestic Violence Advocate you will:
You will need to:
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for two Information and Advice Adviser vacancies.
One post is 21 hours (3 days) per week and the other is 28 hours (4 days) per week. Applicants should indicate their preferred working pattern in their application.
Age UK Kensington and Chelsea is seeking motivated and compassionate Information and Advice Advisers to join our dedicated team. Our Information and Advice service provides high-quality, rights-based information, advice and advocacy to older people across the borough, helping them navigate issues relating to welfare benefits, social care, housing, and other areas that affect their wellbeing and independence.
As an Information and Advice Adviser, you will manage your own caseload, providing person-centred support through a variety of channels including face-to-face appointments, home visits, telephone, email and digital platforms. You will work closely with colleagues, volunteers, statutory services and community partners to ensure older people receive accurate information, practical assistance and tailored support to access their rights and entitlements. This is a rewarding opportunity to make a real difference to the lives of older people, helping them overcome challenges, achieve positive outcomes and remain connected to their communities.
The successful candidate will be highly organised, able to work independently, and committed to delivering excellent customer service. You will also play an important role in promoting the service, maintaining high-quality records, supporting volunteers, and contributing to the wider work of Age UK Kensington and Chelsea to improve the lives of older people throughout the borough.
We will be interviewing as we receive applicants, please don't hold off applying!
Due to the volume of applications, we will not be able to respond to unsuccessful candidates.
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Are you currently working in sales, marketing, or a fundraising role and looking to transition into the charity sector, where your skills can make a real difference? Do you enjoy building meaningful connections to create a positive impact? If so, this could be the perfect opportunity for you!
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to 1,000 babies, children, and young people living with life-shortening conditions, as well as approximately 3,000 families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
Rainbows relies on the incredible generosity of our donors, supporters, and fundraisers to operate. Without their contributions, we would only be able to open for seven weeks a year. To strengthen and grow these vital relationships, we are expanding our Acquisition Team.
As an Acquisition Executive, you will play a pivotal role in growing our supporter base and driving income to ensure we can continue to provide our essential services. Your role will focus on identifying and engaging with new donors and supporters across a variety of fundraising channels to build strong relationships and encourage long-term involvement with Rainbows.
Location: Hospice-based.
Hours of work: Monday and Friday 9:00pm – 5:00pm
About the role
Some of the key responsibilities include (but not limited to):
· Develop and implement strategies to attract new donors and supporters, ensuring income growth across various fundraising channels (face to face, direct mail, telemarketing and digital).
· Build and maintain professional relationships with key stakeholders, fostering strong connections to secure ongoing support.
· Work collaboratively with internal teams to align acquisition efforts with wider organisational goals.
· Analyse data and monitor performance metrics to ensure acquisition targets are met, identifying areas for improvement and innovation.
· Further responsibilities in the role of a Acquisition Executive at Rainbows, can be found by downloading the Job Description.
About you
· You have experience in sales, marketing, or public fundraising, with a proven ability to engage and inspire potential supporters.
· You’re an excellent communicator with strong interpersonal skills, able to build meaningful and lasting connections.
· You’re results-driven, with a strategic mindset and the ability to identify opportunities for growth.
· Experience in fundraising or the charity sector is desirable but not essential—what matters most is your enthusiasm, drive, and commitment to making a difference.
Further requirements can be found by downloading the Person Specification
Join Our Team and Make a Difference!
The client requests no contact from agencies or media sales.
Project Manager
We are seeking an experienced Project Manager to deliver community-focused projects that create positive, lasting change across Devon.
Salary: £32,453 per annum
Location: Exeter, Devon, with hybrid working
Hours: 36.25 hours per week, full time
Contract: Permanent
Closing date: 12 noon, Monday 21 September
Interviews: Thursday 1 October
Benefits include a generous pension, 25 days’ annual leave plus bank holidays and flexible hybrid working.
About the role
This is an exciting opportunity to manage a varied portfolio of projects supporting rural, coastal and market town communities across Devon.
Working with communities, partners, funders and stakeholders, you will take projects from development and planning through to successful delivery, ensuring they are delivered on brief, on budget and on time.
Key responsibilities will include:
About you
You will be an organised, proactive and collaborative project professional who is comfortable managing a complex workload and working with a wide range of people.
You will need:
About the organisation
You will be joining a charity working to ensure rural, coastal and market town communities are thriving, sustainable and inclusive places to live and work.
The organisation works alongside communities to build capacity, address local needs and create stronger, more connected and resilient communities. It is committed to equality of opportunity and creating an inclusive working environment where everyone can make the best use of their skills.
Other roles you may have experience of could include: Community Project Manager, Programme Manager, Community Development Manager, Community Engagement Manager, Project Officer, Community Development Officer, Rural Development Officer, Programme Officer or Community Partnerships Manager.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Manager
Reports to: Office Manager
Location: Hybrid (2 days in the office at Borough High St, London)
Salary: £24,000 (£40,000 FTE)
Contract: Permanent
Hours: 3 Days a Week (21 hours)
Background and purpose
We are the only UK-wide charity andfree membership organisation for everyone affected by a genetic bleeding disorder. We aim to empower people affected by a bleeding disorder to live life to the fullest; offering support, including events and local groups, the latest news and in-depth information resources, and campaigning and advocacy to demand the best possible care, safe and effective treatment, and equitable access for everyone affected by a bleeding disorder.
There are over 5,000 members of the Haemophilia Society, including people and families living with bleeding disorders, as well as healthcare professionals. The charity’s supporters help fundraise the costs that are vitally needed to be able to offer membership – and services such as events and printed publications – entirely free to all members.
What we do:
For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.
We want to ensure that everyone affected by a bleeding disorder:
Lives the best life that they can
Never feels alone or isolated
Feels empowered and confident.
We do this by:
Improving understanding about living with a bleeding disorder
Providing support at all life stages
Influencing and advocating on policy and access to treatment.
More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.
What we offer:
Competitive Salary
Generous Pension Contribution
Agile Working
25 days holiday (pro rata) plus an additional day for each year of service up to 5 years
Well located office very close to Borough Market.
About the role
The Finance Manager will ensure the smooth, accurate, and compliant day-to-day financial operations of THS. You will oversee transactional processing, payroll, local group accounting, management of our partner charity accounts, creating monthly management reports and year-end audit preparation.
Job Purpose: This role is pivotal in enabling THS to deliver its mission and meet its strategic objectives.
Critical Competences
Knowledge & Skill Requirements
· Accounting qualification (CIMA, ACCA, ICAEW, CIPFA, AAT).
· Experience of Xero accounting and Paycircle payroll.
· Good working knowledge of MS Office applications, especially Excel and experience of using databases to record accurate and up to date information.
· Good working knowledge of Access CRM is desirable.
· Experience of working with Stripe, PayPal, Wordpress, SumUp and Apron are desirable.
· Experience of working in a similar role is essential.
Key Responsibilities:
· Income & Reconciliations: Responsible for income processing, including banking of cash, and processing and tracking of CAF and Stewardship vouchers. Work with the Office Team to correctly identify bank donations and general transactions.
· Database & Bank Matching: Managing Xero - Access reconciliations and monthly bank, credit card and petty cash reconciliations.
· Gift Aid: Support Gift Aid processing.
· Expenditure Processing: Responsible for expenditure processing, including staff and volunteer expenses, purchase invoices, and associated filing.
· Xero Processing: Responsible for Xero processing, including input of expense claims, purchase invoices and purchase payments, bank payments, invoices, invoice receipts, uploading bank entries, and associated filing.
· Supplier & Customer Management: Set up suppliers/customers, oversee debtors, answer queries, make corrections, and export Trial Balance.
· Payroll & Pensions: Responsible for payroll (Paycircle Payroll) and pension processes.
· Local Group & Partner Charity Accounts: Responsible for financial activities in local groups and partner charity.
· Asset Tracking: Managing the Fixed Asset Register, and all physical assets.
· Reporting & Audit: Prepare audit preparation and year end accounts, budget and forecasts for the finance year.
· Management Accounts: Prepare monthly Management Reports to be presented to the Board of Trustees.
· Ad-Hoc Support: Handle other ad-hoc financial enquiries from staff, trustees, young ambassadors and volunteers.
· General: General office administration duties and finance support.
· Travel to events: Willing and able to work occasional evenings / weekends and travel to support THS events across the UK.
The Haemophilia Society is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Role: Dads’/Partners’ Peer Support Worker
Location: Birmingham wide / Hybrid working
Hours: 37.5 hours per week, Monday to Friday (with some occasional evening and weekend work)
Salary: £25,363 – £26,419 per annum, subject to experience
Contract: Fixed-term for 12 months
Benefits: Flexible working, 36 days leave (including bank/public holidays), 5% matched pension contribution, ongoing support and supervision sessions
Reports to: Operations Director
Please note: To allow Acacia to provide specialist, relatable peer support, there is a Genuine Occupational Requirement (GOR) for this role to be filled by a male, who is a dad or partner and has relevant lived experience of perinatal mental health and/or other mental health difficulties.
What will the role involve?
The Dads’/Partners’ Peer Support Worker will play an important role in helping us reach and support more fathers and partners across Birmingham. The role will be community-based and will involve regular travel across the city, working closely with Family Hubs, community organisations and other local partners.
A key part of the role will be establishing and facilitating dads’ stay-and-play groups across Birmingham’s Family Hub areas. These groups will provide opportunities for dads to spend quality time with their children, meet other fathers, build supportive relationships and access support in a welcoming and informal environment.
The postholder will also provide one-to-one peer support, drawing appropriately on their own lived experience to build trust, offer encouragement and help fathers and partners feel less alone. They will support individuals to access relevant mental health, wellbeing, family and community services where needed.
The role will also help to raise awareness of fathers’ and partners’ perinatal mental health through community events, online resources and social media. Working alongside Family Hubs and other local services, the postholder will help dads and partners develop coping strategies, strengthen their support networks and feel more confident about moving forward.
Travel expenses incurred as part of the role will be reimbursed in line with Acacia’s Expenses Policy.Due to the post requiring regular travel across Birmingham, the applicant should ideally have access to a car for work purposes.
Please note the role will be subject to criminal record, right to work and reference checks.
Interested in applying?
If you are interested in being considered for the role, please read the attached job pack and complete the attached application form, explaining how you meet the points in the person specification. Your application should outline your relevant skills and experience, along with the qualities you feel you would bring to the role.
Please return completed application forms by Sunday 06 September 2026.
If you have any specific questions or would like to talk through any aspect of the role, please contact the recruiting manager for further information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a compassionate, highly motivated individual with experience in addiction recovery, behaviour change, wellness, and/or mental health to join our small, passionate team.
Role details: Full-time (30–37.5 hrs available) | £24,784–£28,734pa | Home-based, equipment supplied | 27 days leave + Christmas Eve, rising to 31 max | Now Pensions | EAP with Health Assured | Permanent, subject to probation.
You'll support volunteer facilitators and partners to grow SMART Recovery meetings across the South of England (excluding London), making our 4-Point Programme(s) more accessible to people managing addictive behaviour(s):
Applicants must reside in the South of England, excluding London.
Job share considered: One employee can cover both regions, but we're open to a job share, i.e. one person for the South East 3 days per week, another for the South West. If full-time or dual-region work isn't feasible, please still apply.
What you'll need:
We welcome applicants with lived experience of addiction, your own journey or closeness to someone else's, bringing empathy, authenticity, and deep respect for others' experiences.
You'll be self-motivated, highly organised, able to manage time, workload, and travel independently, and skilled at uplifting and empowering others. Also with the emotional intelligence to support people who've faced adversity within clear professional boundaries.
Essential experience:
You'll also contribute to key projects shaping SMART Recovery's future, so project management skills are required Particular interest in training and programme quality, volunteer management, social media/marketing, or business development can be developed as part of your role.
As a home-based role, you'll build meaningful relationships remotely, via email, phone, and video calls, bringing energy and adaptability to make remote working feel personal and productive. Regular travel across your region(s) is essential, visiting meetings and partners and supporting facilitators.
It is essential that you live in the South of England (excluding London).
Empowering people to self-manage any type of addictive behaviour through evidence-based mutual aid meetings both in the community and within services.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join Cause4’s Development Team as a Development Manager, supporting a varied portfolio of charities and social purpose organisations with fundraising, strategy and organisational development.
This opportunity provides a fantastic opportunity for someone to work as part of a passionate and hard working team to hone their consultancy skills to fast track into more senior positions within the organisation.
The role offers the chance to work across multiple sectors including arts, heritage, education, health, sport and community organisations, helping clients to develop fundraising strategies, secure funding and build sustainable income streams. Alongside client work, you will play an active role within the wider Cause4 Development Team, contributing to research, organisational planning, training delivery and business development activity.
This position offers broad exposure across a wide range of organisations, fundraising disciplines and consultancy projects, making it an excellent opportunity for someone looking to accelerate their career within the charity or consultancy sectors.
THE OPPORTUNITY WHO THIS ROLE MAY SUIT
MAIN RESPONSIBILITIES
Fundraising & Client Support
Research & Consultancy
Team & Organisational Development
PERSON SPECIFICATION
Cause4 is a fast-paced consultancy environment offering significant opportunities for learning and career development.
Skills & Experience
We are particularly interested in candidates who are ambitious, adaptable and keen to grow within a consultancy environment. You may already have experience in fundraising, charity operations, programme delivery, arts administration, partnerships, research or strategy work.
We are looking for:
Experience across fundraising or income generation is desirable, but we are equally interested in candidates with strong transferable skills and the ambition to develop into a client-facing consultancy role.
HOW TO APPLY
Please send your CV together with either: a Cover Letter (maximum two pages), or a Cover Video (maximum three minutes) to Ben Wilson, Director of Development and Enterprise.
The deadline for applying is 5pm on Tuesday 1 September 2026.
Please also include a completed Equal Opportunities Form downloadable from the Cause4 website.
About the role
Enjoy being part of a team that works to execute exciting campaigns, provide first class supporter experience, contribute to the retention of valued supporters, and ultimate raise money for a great cause? Then we’d love to hear from you.
The Afternoon Tea executive is focussed on the effective delivery of our fundraising campaign, Afternoon Tea. Over the next 5 years, we have ambitious plans for Afternoon Tea, and this role will play a significant part in helping to plan and deliver this, reach thousands of people and raise millions of pounds each year.
You’ll be responsible for building long-lasting relationships with our valued supporters, accurate delivery of processes, assisting in the design and creation of fundraising materials and working across teams to deliver a high-quality fundraising product.
We’re looking for a passionate, efficient and creative executive who is ready to help and who’s keen to be part of a fun and energetic team.
About you
This is an excellent opportunity to develop your skills in the world of mass participation fundraising, project management and the charity sector. To do this you’ll have an understanding of mass participation fundraising with excellent multi-tasking skills and attention to detail. Helpful and collaborative in your approach, an interest in relationship fundraising is essential.
As well as your keen interest in project management and relationship-building, this role will allow you to hone your excellent planning and time management skills as you’ll lead on several projects from start to finish.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£26,936 to £27,500per annum London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Monday 31st August 2026 11:59 pm
Interview date 7th September and 8 September
Location: Any of our King's Trust offices (flexible with a minimum of 2 days in the office)
Interviews: 9th September 2026
We are looking for an experienced and enthusiastic Procurement Manager to join our Procurement team, to support the Head of Procurement to take the department to the next level.
You will use your commercial focus and expertise to drive best practices in our projects, managing various aspects of spending from RfQs for tail-end to tendering on our eProcurement portal for large project procurements. You will find yourself constantly challenged to come up with innovative ways of thinking and working closely with stakeholders to lead on procurement understanding, driving value for money, strategic projects and managing the supply chain.
You will get involved in a huge variety of projects, from ICT equipment to Marketing and Events, and everything in-between – this means you’ll need to be dynamic and flexible and able to manage your own time well. Sustainability, Social Value and EDI are important to the Trust as a Charity, and so you will strive to embed this in our supply chain with the key suppliers that we work with.
This is an exciting role that the ideal applicant can really make their own and would suit someone who is a self-starter with energy and drive, and a good background in procurement.
Although this role is based in Manchester, you will be expected to travel to our centres across the U.K. with the requirement to stay away from home one or two nights a week if you’re working on key projects in certain areas. Primary locations for this work are Birmingham, Glasgow and London.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Procurement Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Procurement Managers!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post: Support Team Leader
Department:Supported housing
Reports to:Support Service Manager
Working Hours:37.5 hours per week
Salary: £35,295 per annum
Location:Coventry
About ACH:
ACH (Ashley Community Housing) is an award-winning social enterprise specialising in the economic, social and civic integration of refugees via accommodation and community-based training support.
Our vision
For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education.
Purpose of job
The postholder will lead, develop and motivate a team of support practitioners to ensure that immediate pastoral resettlement support packages are developed and delivered to meet the specific individual needs of each tenant, which ultimately facilitates their moving towards living with a greater independence.
To take overall responsibility for the successful running of the support service as agreed. In line with the requirements of our regulatory bodies and company policies and procedures. To promote and ensure high standards of support and involvement opportunities for our tenants.
Key Responsibilities
Provide support, guidance and training to support team to ensure they are equipped with the tools and skills to deliver high quality support and involvement programmes in their area. This includes ensuring that ACH’s internal quality framework for Involvement best practice, and relevant policies and procedures are followed.Train support team in Support Processes to ensure that Support Plans, Risk Assessments, Reviews, Exit Interviews are carried out within the required time frames.
Carry out monthly one to one’s with staff and coordinate weekly or bi weekly staff meetings.
To line manage staff team and act as the first point of contact and to effectively manage, supervise and develop the support staff and any apprentices or volunteers.
Support the Housing Team in receiving new referrals and these being processed to ensure empty rooms are let. Work with the Housing Team to ensure that residents are aware of their responsibilities regarding rent payments and licence agreements.
Work with other ACH teams to maintain effective internal referral procedures for residents to engage with wider ACH services such as Training and Employability Support
To maintain an excellent standard of safeguarding practice and awareness throughout the service and staff team and to support staff on safeguarding issues. Working in line with ACH’s Safeguarding Policy to follow up any safeguarding related issues and ensure they are dealt with effectively with appropriate referrals to safeguarding boards, local authorities social services and where necessary the Police.
To provide and seek training, support and guidance for staff and to implement staff training programmes. Ensuring all staff have completed any mandatory training and any training specific to service delivery.
Ensure that staff maintain Continuing Professional Development logs that record trainings undertaken.
Monitor support service ensuring that support plans and risk assessments are reviewed, evaluated and updated regularly. To ensure all paperwork is completed to a high standard and clear and concise records are maintained.
Regular monitoring of CRM, making use of data reports to ensure that support outcomes are being reached.
Carrying out quality audits of support service and report findings to management and make recommendations for service improvements. To ensure best practice through internal auditing and self-monitoring.
Provide regular information and reports for Committee and other stakeholders to demonstrate the impact of activities and outcomes achieved by the support team.
Complete monthly Support Service KPI Reports in line with ACH reporting procedure.
Recruit, induct, manage and motivate employees within the team, ensuring they are trained in the performance of their duties and appraised of their performance; organise, supervise and monitor their performance, thereby ensuring the provision of efficient, effective and high quality services. Dealing with all personnel issues in conjunction with the HR Manager as necessary.Maintain personal records on the HR database, manage holiday requests.
Represent ACH professionally to external stakeholders.
To work with the Support Service Manager and Head of Support and Housing to ensure effective administrative systems and procedures relating to the effective running of the support service are in place.
Where needed to cover support delivery for a small, designated caseload of residents.
If department is IAA registered maintain high-quality case management system in line with IAA Code of Standards.
The client requests no contact from agencies or media sales.
Job Title: Office Manager & Business Support, Core Group
Reports to: Chief Financial & Operating Officer (CFOO)
Employment Type: Full-time, Permanent
Salary: £50,400 - £57,000, depending on experience
Location: Office based - London, Old Street (EC1Y)
The Opportunity:
This is a dual-remit role combining ownership of our office environment with high quality support to our Core group. The Core group is the c.40-person team that brings together the firm’s central support services
The successful candidate will be the person who keeps our single-floor, c.60-desk open plan office running smoothly day-to-day, and who provides reliable ‘EA-type’ support to the CFOO and the heads of the Core group’s sub-teams. The role is fundamentally service-orientated: you will be the first person colleagues and visitors turn to, and your standards will set the tone for how the Core group serves the organisation.
This is a varied, high-trust role for someone who wants to be the person that makes things work and who has a desire to provide service that delights. It is a fully on-site role based at our Old Street office, five days a week – and that’s by design. As the person responsible for our workplace experience, your presence is what makes the difference. You’ll build relationships across every team, respond to needs in real time, and take genuine ownership of an environment that our team relies on each day.
What you will do:
Office Management
Act as the day-to-day owner of our leased office floor, ensuring it is safe, welcoming, well-presented and fully operational at all times.
Manage the relationship with the landlord and building management on all matters relating to the premises, including access, maintenance, repairs and building-wide communications.
Manage relationships with our sub-lease tenants.
Manage relationships with office-related suppliers (cleaners, maintenance contractors, security, plants and caterers) including contract renewals and service level monitoring.
Manage department budget in line with our Responsible Procurement Policy, carrying out annual budgeting and reforecasting in collaboration with Finance team.
Oversee office supplies, stationery, kitchen consumables, print and postage, maintaining appropriate stock levels.
Manage front-of-house: greet visitors, handle deliveries and couriers, and ensure meeting rooms are prepared, tidy and appropriately equipped.
Support onboarding for new joiners, coordinating with People & Talent, IT and the relevant hiring manager to ensure a smooth first-day experience.
Manage ad hoc desk bookings for staff and room lends to our sector partners.
Appointed Health and Safety Officer, coordinating health & safety compliance for the office, including fire safety, evacuation plans, first aid, DSE assessments and relevant risk assessments, working with the People & Talent team as required.
Support internal events and client hospitality held in the office, from set-up through to catering and clear away.
Identify and deliver practical improvements to the office environment, employee experience and operational efficiency.
Support to the Core Group
Provide high-quality ‘EA-type’ support to the CFOO, including diary management, meeting coordination and project support as required.
Provide proportionate similar support to the senior leaders of the Core group sub-teams (Finance, IT, Legal & Compliance, Middle Office, Transformation), prioritising the activities where your involvement adds the most value.
Coordinate recurring all-Core Group meetings, working closely with the CFOO and sub-team leaders.
Organise internal and external meetings on behalf of the group as required, including booking rooms, arranging hospitality and liaising with external parties.
Prepare and format documents, presentations and correspondence to a high standard, often involving sensitive or confidential material.
Help plan and run Core Group events, offsites and social activities that bring the team together.
Act as a discreet, trusted point of contact, handling confidential information with complete professionalism.
Other Support
Working collegiately within the BSC Support Network team, providing support during busy periods and annual leave and collectively ensuring support needs across the organisation are met.
Other duties as required.
Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work. This could be helping to organise our summer or winter social, joining the Staff Council or helping across other champion roles
What you will bring - Qualifications & Experience:
Essential
Demonstrable experience in an office management and/or EA role, ideally in a professional services, financial services or similarly regulated environment.
Experience of health and safety delivery including office-based risk assessing, trained first aider and/or fire marshal certification and general H&S operational knowledge.
Prior knowledge or interest in social enterprise, charity or impact related work.
Desirable
Experience in an FCA-regulated firm or familiarity with the expectations of working in a regulated environment.
Experience managing external suppliers and budgets.
Experience supporting multiple senior stakeholders simultaneously.
Hold IOSH Managing Safely qualification or be willing to work towards it
Skills, Abilities, Attributes
A genuinely service-orientated mindset – you take pride in making things run well and in making colleagues’ lives easier.
Excellent organisational skills, with the ability to manage multiple priorities calmly and without dropping the ball.
Strong written and verbal communication skills, and a confident, professional manner with internal and external stakeholders at all levels.
Sound judgement and absolute discretion when handling confidential and sensitive information.
High standards of accuracy and attention to detail.
Proficient with Microsoft 365 (Outlook, Word, Excel, PowerPoint) and comfortable picking up new systems quickly, including AI.
A proactive, problem-solving approach — someone who anticipates needs rather than waits to be asked.
Good at building relationships and working with multiple stakeholders.
Collaborative and co-operative with a hands-on approach to pro-actively solving problems with others and with a solution orientated mindset.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Closing Date: 01 September 2026
Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked to provide your CV and a short written answer. Your CV and answer will be anonymised before being reviewed by the hiring panel to help minimise unconscious bias.
NB You are welcome to use AI tools to support small edits, such as improving grammar, structure or clarity, but your CV and supporting answer should reflect your own experience, knowledge, skills and motivations. Applications that feel authentic and genuinely personal are most likely to receive a 5-star score.
Interviews
Initial Screening w/c 7th September 2026
Round 1 interviews (virtual) w/c 14 September 2026
Round 2 interviews (in-person) w/c 21 September 2026
We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.
We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
Other Terms
Location: This role is designed to support the office experience for the BSC team and is therefore based on-site. We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links.
Right to work: Candidates need to have the existing right to work in the UK.
Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g., people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for an experienced People & Culture Generalist to join our team on a maternity cover basis.
This is an excellent opportunity for a CIPD-qualified HR professional who enjoys employee relations work and wants to make a meaningful impact within a values-driven Charity.
You'll provide professional HR advice and support to managers and employees across the charity, leading on a range of employee relations matters and helping to ensure fair, consistent and legally compliant people practices.
Working closely with the Employee Relations Specialist, you'll take ownership of day-to-day case management, enabling the wider People & Culture team to focus on strategic projects and organisational development.
Key Responsibilities
About You
You will be a confident and pragmatic HR professional who is comfortable managing a varied caseload and building trusted relationships with managers at all levels and is able to prioritise accordingly.
Essential requirements:
Desirable:
What We're Looking For
You'll be:
Why Join Catalyst?
Safeguarding
This role is subject to an Enhanced DBS check. A history of drug, alcohol or criminality issues will not automatically exclude applicants from consideration.
The interview will be an on-line interview followed by a face to face meeting at our office in Nankeville Court, Guildford Road, Woking