Supporter services officer jobs
Operation Smile is an international medical charity specialising in cleft surgery and care for babies, children and adults. Since 1982, the organisation has transformed lives through safe surgery and comprehensive cleft care, while strengthening local health systems through training, education and partnerships
Operating in more than 30 countries, Operation Smile raises around $100m globally each year. Operation Smile UK plays a vital role within this international network as a fundraising office, working closely with Operation Smile Inc. to fund programmes and support medical volunteers delivering care around the world.
The organisation is entering an exciting phase of development through its Operation 100 strategy, which focuses on strengthening surgical systems by supporting district hospitals closer to the communities they serve. This approach creates compelling opportunities for philanthropy, enabling donors to support highly tangible, life-changing interventions while helping build sustainable surgical capacity in low-resource settings.
Operation Smile UK has a strong individual giving programme and well-established relationships with corporate partners, trusts and institutional donors. Major donor fundraising, however, is still developing, presenting significant untapped potential and an exciting opportunity to help build a structured and sustainable philanthropy programme.
Operation Smile UK is now seeking a Philanthropy Manager to help grow major donor fundraising, building new philanthropic relationships and expanding support from HNWIs.
As Philanthropy Manager, you will:
- Develop and implement Operation Smile UK’s major donor strategy alongside the Director of Partnerships
- Identify and cultivate new major donor prospects through research, networking (internally and externally) and peer-to-peer introductions through supporters and board members
- Steward a small but warm portfolio of existing donors while focusing primarily on developing new prospects, delivering full lifecycle stewardship from cultivation through to long-term relationship management
- Develop compelling restricted funding propositions aligned with programmes, including geographically or thematically focused projects
- Lead cultivation activity including donor meetings, proposals, events and programme visits
- Represent Operation Smile UK confidently with major donors, prospects and senior stakeholders
- Contribute to the continued development of philanthropy fundraising within the wider Partnerships team
- Occasionally travel internationally to visit programmes and accompany donors, providing first-hand insight into Operation Smile’s impact
Essential skills and experience:
- Experience in major donor fundraising with a track record of securing five-figure+ gifts from HNWIs
- Experience managing the full lifecycle of major donor fundraising, from prospecting and cultivation through to solicitation and stewardship
- Strong prospect research and pipeline development skills, including identifying and developing new donor relationships from cold
- Experience and confidence in building rapport and trust with prospective major donors
- Experience engaging trustees, senior volunteers and colleagues in fundraising and leveraging networks for peer-to-peer introductions
- Confidence and credibility when representing an organisation to HNWIs and senior stakeholders
- Strong relationship-building and influencing skills, with the ability to champion major donor fundraising in a collaborative and thoughtful way across the organisation
- A proactive, self-starting approach and the ability to identify and develop opportunities within a growing fundraising programme
Desirable:
- Experience in international development or global health fundraising
- Experience helping to develop a major donor programme from a low base or early stage
We are open to receiving applications from early career major donor fundraisers for this role. The role offers an opportunity to work alongside an experienced Director of Partnerships who has previously built major donor programmes and is committed to supporting the successful candidate through coaching and mentoring.
Employee benefits include:
- 25 days annual leave, excluding bank holidays, with 1-day additional holiday each year to a maximum of 30 days annual leave
- 6.1% employer pension contribution
- Enhanced maternity package (min. 24 months service)
- Employee Assistance Programme
Operation Smile UK are dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
Operation Smile UK are a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
Hours: Full Time (35 hours per week)
Location: Remote Working, with national travel requirements for meetings, events and collaboration, occasional travel to Warwick, London, Birmingham
Key Relationships: NHS Charities Together supporters, NHSCT development, fundraising and engagement staff, wider staff team, Member Charities, external agencies and other third-party suppliers.
Reporting To: Fundraising Executive
Overall Purpose
The role’s focus is on helping steward relationships, deliver first class engagement opportunities and support the development and delivery of partnerships with high-value supporters, including Corporate, Philanthropists and Charitable Trusts.
You will play an essential part in our plans to grow our mission through delivering the income enable our work, and through increasing funding to our NHS Charity members.
Overall objectives
The role will work flexibly in support of the work of the Development team, in particular working in support of the Partnership & Philanthropy Manager and Fundraising Executives.
The postholder will play a key role in:
- Delivery of income for NHS Charities Together and our members, working closely with colleagues across our development team and wider organisation to devise and deliver fundraising strategies at a local level.
- Creating surprise and delight engagement opportunities that will help to maintain and grow relationships and income across the partnership and philanthropy portfolio.
- Supporting development team colleagues to maintain effective relationships with our portfolio of partnerships.
- Supporting wider fundraising activities across the team
KEY RESPONSIBILITIES
The main duties and responsibilities of the role holder are as outlined below:
Strategic Partnerships and Philanthropy:
- Support the creation and delivery of effective fundraising within our key strategic partnerships, working with and through our network of over 200 members. This includes some established national multi-year corporate relationships.
- Assist in the creation and scheduling of strategic communications between partners and members, working closely with the colleagues within NHS Charities Together.
- Support and facilitate the creation and delivery of volunteering opportunities for partners on both a national and local level, working closely with NHS charity members and wider NHS Charities Together staff.
- Support in the coordination of national and local partnership activities during peak moments in our calendar and employee engagement campaigns.
Cultivation & Stewardship:
- Work with the Development Team to devise and deliver programmes of engagement for major corporate donors.
- Support in the creation of partnership reports, newsletters and regular updates.
- Provide support to the wider Development team at moments of peak activity, including supporting events and other campaigns
Relationship Management:
- Maintain accurate records of interactions with partners, donors and members in our database & CRM systems (Raiser’s Edge, Beacon), working in accordance with General Data Protection Regulations)
- Support the development of stewardship plans to recognise and retain partners and donors.
- Maintain close working relationships with members of the team across the organisation to support the delivery of our fundraising plans
- Maintain important relationships with external stakeholders including corporate partners, stakeholders and NHS charity members.
Other Duties
- Maintain and develop knowledge of fundraising trends and innovations especially within the corporate and philanthropy fundraising market.
- Work closely with internal teams to understand the work of the charity and how we can bring this to life in creative ways for our supporters.
- Visibly live NHS Charities Together’s values, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Together’s policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload and working effectively as part of a team.
- Adhere to relevant legislation, best practice, policies and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards, and conduct due diligence on donors as required
This is not meant to be an exhaustive list of duties. The need for flexibility is required. We are currently a small team, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
REF-227 131
High Trees are seeking a new team member to provide communications and engagement support to the organisation. You will be joining us at an exciting time as High Trees continues to grow the reach and scale of our reach and impact. This is an exciting opportunity for a creative and proactive individual to work within a small, collaborative and dynamic team in a communications role. You will be passionate about ensuring that the voices of the communities that we work with remain at the heart of what we do and how we do it.
This role is central to supporting the Senior Communications Officer in the day-to-day running of their service. You will be responsible for producing impactful marketing and communications content, providing coordination support for events and activities, and doing outreach to ensure local communities are aware of our services. You will also be proactive, keeping abreast of developments and opportunities in the sector to raise the profile of our work. You will be highly organised and detail-focused, a compelling communicator, and confident to take initiative.
Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. You will need to be highly responsive to the needs of colleagues, service users, partners, and be able to provide practical solutions for a range of situations. This is an entry-level post, and you will be encouraged and supported to grow and develop your skills and expertise in Communications.
Employee benefits
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35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
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Enhanced maternity/paternity/adoption leave after 2 years’ service
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Save money off a new bike with the Cycle to Work scheme
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Up to 7% contribution to the staff pension scheme
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24/7 Employee Support Line
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Clear pay structure with yearly increments (based on performance)
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Annual Staff away day
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Premium eye-care vouchers through Specsavers and season ticket loans
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Regular team lunches and generous supplies of office breakfast and snacks!
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a CRM & Data Officer to take ownership of HorseWorld’s supporter data and CRM system—ensuring it is accurate, compliant and actively enabling our fundraising to grow.
At HorseWorld, we believe in the power of horses to change lives.
For over 70 years, we’ve rescued, rehabilitated and rehomed horses, ponies and donkeys in need. Today, that work reaches further—through our Discovery programme, we partner rescued horses with children and young people who are struggling in mainstream education, helping them rebuild confidence, connection and a sense of possibility.
We are growing our impact, and with that comes the need for strong foundations.
Behind every donation, every supporter, every horse and every young person we reach, there is data we must be able to trust.
This role sits at the heart of that.
The Role
This is a pivotal role within our fundraising team. You will be the person who makes sure our systems work, our income is correctly recorded and reconciled, and our data is handled with care and integrity.
You will work closely with fundraising and finance colleagues, and with the CEO, to ensure that our data not only meets regulatory requirements, but supports better decisions, stronger relationships and increased income.
This is not just about maintaining data.
It’s about making it useful.
Key Responsibilities
CRM & Data Management
- Own and manage HorseWorld’s CRM system, ensuring data accuracy, integrity and usability
- Act as system administrator and lead on any future development or upgrades
- Produce reports and insights to support fundraising performance and decision-making
- Support colleagues to use the CRM effectively through guidance and training
Data Protection & Compliance
- Work with the CEO to ensure compliance with GDPR and relevant fundraising regulations
- Act as a key point of contact for data protection queries and audits
- Maintain clear processes, documentation and staff understanding of data responsibilities
Fundraising Operations & Financial Reconciliation
- Reconcile all fundraising income through the CRM with the Accounts team on a monthly basis
- Ensure all income streams (online platforms, standing orders, events, etc.) are accurately recorded and monitored
- Support fundraising activities and events with data and financial processes
Gift Aid
- Manage and improve Gift Aid processes to ensure efficiency and compliance
- Submit accurate monthly claims and maintain robust records
- Ensure readiness for HMRC inspection at all times
Lottery Administration
- Record and monitor lottery income
- Complete required returns to the Gambling Commission
- Ensure compliance with all relevant regulatory requirements
About You
You are someone who takes pride in getting things right.
You are naturally organised, detail-focused and comfortable working with data, systems and processes. You understand that accuracy matters—not just for compliance, but because it underpins trust, income and impact.
You are equally comfortable working independently and as part of a team, and you bring a practical, problem-solving mindset to your work.
You don’t just keep systems running—you look for ways to make them better.
Experience & Skills
Essential
- Experience working with CRM systems and managing data accurately and systematically
- Strong Excel and IT skills
- Experience in administrative roles involving finance and/or donor data
- Confidence in reconciling income and producing reports
- Ability to manage multiple priorities and meet deadlines
- Strong attention to detail and analytical thinking
Desirable
- Experience in a fundraising or charity environment
- Knowledge of Gift Aid and charity income processes
- Experience with Beacon CRM or similar systems
- Understanding of GDPR and data protection requirements
Personal Qualities
- Aligned with HorseWorld’s values: Caring, Collaborative, Proactive, Adaptable, Inclusive
- A collaborative team player who builds strong working relationships
- A proactive problem-solver with a “can do” attitude
- Comfortable taking ownership and working with minimal supervision
- Motivated by the impact of our work with horses and young people
Why This Role Matters
Every donation we receive, every supporter we engage, and every programme we deliver relies on data being accurate, compliant and usable.
In this role, your work will directly support:
- the growth of our fundraising income
- the strength of our supporter relationships
- and ultimately, the number of horses and young people we can help
It’s a role with real responsibility—and real impact.
The client requests no contact from agencies or media sales.
Victim Support Scotland – Empowering People Affected by Crime
Who We Are
Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our own organisational values: Organisational Values
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are Ambitious
- We Persevere
Everything we do is driven by our dedication to supporting and empowering victims and witnesses, so they have improved health and well-being, feel safer, more secure, and informed. We are an effective organisation that makes a lasting difference to the people we support, and these values are reflected in the behaviours expected of all staff and volunteers.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
Victim Support Scotland (VSS) is seeking an inspirational and strategic leader to join our Corporate Leadership Team as Head of Income Generation & Development. We want to ensure that no one affected by crime is left without help, regardless of how or where they seek support and this is a pivotal role at the heart of our mission to support people affected by crime across Scotland.
As the senior lead for income generation, fundraising, partnerships and associated external development, you will drive the successful delivery and continued evolution of VSS’s Income Generation Strategy, ensuring it aligns with our organisational ambitions for 2026–2031. With a clear focus on long-term sustainability, you will maximise opportunities to secure funding that strengthens and expands our impact.
You will build and maintain a diverse and resilient portfolio of income streams, including grants, partnerships, commissioned services, tenders, corporate giving and community fundraising to ensure stability and growth. Working closely with the Executive Leadership Team, Board and external partners, you will identify and pursue strategic development opportunities that advance VSS’s mission.
Alongside income generation, you will provide leadership on income-related brand and marketing activity that enhances our visibility and supports strategic partnership development. You will also ensure excellence in grant management, compliance and funder reporting across the organisation.
This is an exciting opportunity for a dynamic, relationship-driven leader who thrives on creating impact, driving growth and shaping the future of a national charity.
We are looking for someone with a strong track record of delivering high-value fundraising and partnerships at a senior level and is ready to take our income generation strategy to its next phase.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
Salary band: £47,266.24 - £62,420.00 . Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated
Primary location: Glasgow or Edinburgh
What you’ll need to be successful
We are looking for someone who is educated to degree level or above, has evidence of continuing professional development, proven project management skills and a track record of successful tendering and procurement practices. You will have the ability to develop effective internal and external relationships and networks and be a skilled communicator. Someone who has a good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours. This post is based in Glasgow or Edinburgh with the ability to travel across VSS bases and spaces a requirement.
If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!
Further details of this role are available in the job description: Head of Income Generation and Development
Please note - This post will be subject to a satisfactory Basic Disclosure Scotland check.
Important Dates:
The closing date for this job is on Tuesday, 31 March at noon.
Interviews are provisionally scheduled for 15 & 16 April 2026.
What we offer
Holiday
When you work for Victim Support Scotland, your wellbeing is important to us. We offer an enhanced annual leave package of 39 days (pro-rata) holiday. 42 days (pro-rata) from Grade 6 and above.
Pension
Save for the further and join the Standard Life Pension. Your future self will thank you. Our generous employer contribution will help you plan for the future.
Support
Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing. We also offer enhanced maternity and paternity pay and access to a credit union.
Discounts
You will have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more.
Flexibility and development
We are proud of our flexible and inclusive work policies, which help you balance work and life. Supporting employee development is important to us, we offer comprehensive learning and development opportunities.
As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting us.
The client requests no contact from agencies or media sales.
Team: Brand & Marketing
Location: Remotely in the UK, some travel
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £32,813.57 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate volunteers, employees and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Celebrity & Influencer Relationship Officer:
- The role of Celebrity and Influencer Relationship Officer will support us to deliver our Brand & Marketing 10-year vision which supports the overall organisational goals of enhancing cat welfare and increasing our impact, supporting volunteering to become an exemplary voluntary organisation, deepening our engagement with customers and supporters and enabling vital income generation activity to support financial sustainability.
- Acting as a key contact for all of our celebrities and influencers, this role is responsible for supporting the delivery of our strategy in this channel. The role works cross organisationally to support teams with celebrity and influencer activity to drive awareness of and engagement with different areas of our work and products.
- The role will also support the development of partnerships with digital creators across social and streaming platforms, helping Cats Protection reach younger and more diverse audiences.
About the Brand & Marketing team:
- We sit within the Marketing & Income Generation directorate
- The Brand and Marketing team are responsible for delivering our vision for Cats Protection to be seen as the leading cat charity known for its innovative, effective approach and positive impact on society.
- We currently have a team of 29 employees
What we’re looking for in our Celebrity & Influencer Relationship Officer:
- Have experience working directly with celebrities, influencers, or in talent management within the nonprofit, media, or entertainment sectors.
- Experience of nurturing relationships to drive high impact and maximum value for the organisation and to build lasting and meaningful connections
- Experience of identifying, researching, undertaking due diligence and targeting appropriate influencers and high-profile individuals, publicists and agents, digital creators streamers and gaming communities across platforms such as Twitch, YouTube, TikTok Live and Discord
- Experience of pitching appropriate campaigns and projects to celebrities and influencers to secure their support and to be responsible for producing and distributing online and offline promotional material
- Experience of developing and handling a stewardship programme
- Strong understanding of social media culture, online communities and digital trends
- Knowledge of how to target and develop relevant relationships and how to leverage the fame of celebrities and influencers for the benefit of the organisation
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 25th March 2026
Virtual interview date: 8th April 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Making a better life for cats, because life is better with cats
We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.
As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.
You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.
Key Responsibilities:
Strategic Leadership & Growth
- Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
- Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
- Support organisational business planning and future growth.
Regulatory Compliance & Governance
- Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
- Lead regulatory audits, inspections and risk management.
- Provide assurance on compliance and viability to the CEO and Trustees.
Service Quality & Client Experience
- Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
- Oversee effective complaints management, learning reviews and client feedback systems.
- Ensure properties and services meet high standards of safety, warmth and comfort.
Operational Leadership
- Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
- Ensure effective escalation of tenancy breaches and safeguarding practices.
- Work closely with Life’s Helpline services around referral and allocations.
Financial & Asset Management
- Oversee rental income, arrears, void control and financial performance.
- Manage contracts, grants and local authority funding.
- Ensure major works, planned maintenance and statutory compliance are delivered effectively.
Leadership & People Management
- Lead and support Housing Managers, support teams and frontline workers.
- Foster a positive culture of accountability, inclusion and high standards.
- Support staff development and performance.
Partnership Management
- Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
- Represent Life at external forums and sector networks.
About you:
Essential
- CIH Level 5 (or equivalent) qualification
- Senior leadership experience in supported housing, social housing, or homelessness services
- Strong knowledge of housing law, tenancy management and regulatory compliance
- Understanding of Housing Ombudsman standards and consumer regulations
- Experience in strategic planning, service development and organisational growth
- Budget management and financial performance experience
- Experience with property maintenance, asset management and compliance
- Strong safeguarding knowledge
- Excellent leadership, communication and stakeholder management skills
- UK driving licence and access to a car
Desirable
- Experience supporting vulnerable women or family services
- Charity/third sector leadership experience
- Experience securing funding or development partnerships
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £45,750 per annum
Hours: 32 hours per week
Location: Home based with extensive travel across the South of England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).
You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.
As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.
KEY RESPONSIBILITIES
- Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
- Developing robust policies and procedures that ensure charity compliance and best practice
- Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
- Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
- Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
- Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
- Reviewing and updating IA’s risk register
- Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
- Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
- Supporting Trustee recruitment, induction, training, and evaluation processes
PERSON SPECIFICATION
ESSENTIAL EXPERIENCE
- Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
- A thorough working knowledge of risk management
- Development, implementation, monitoring and maintenance of governance and risk frameworks
- Documenting, reviewing and mitigating risk
- Demonstrable experience of regular reporting to management
- Strong working knowledge of UK data protection regulation
- Working knowledge of safeguarding requirements
- Exceptional record keeping skills to satisfy audit requirements
- Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
- Team player
DESIRABLE EXPERIENCE
- Experience across the not-for-profit sector
- Working with volunteers
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience supporting Boards or Trustees
- Regulations governing charity fundraising
SKILLS AND QUALITIES
- Highly organised
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
- Commitment to equity, diversity and inclusion.
- Proactive and solution-focused
APPLICATION SUBMISSION
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue facing charities. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification
The client requests no contact from agencies or media sales.
Brainkind exists to ensure that life after brain injury can be a life well lived.
As the UK’s largest not-for-profit provider of specialist brain injury rehabilitation and neurological services, we support more than 750 people each year across our network of hospitals, assessment and rehabilitation centres, and community services in England, Scotland and Wales. With 86% of our services rated ‘Good’ or ‘Outstanding’, and a unique integrated pathway from hospital to community, Brainkind is the national leader in specialist brain injury rehabilitation.
We are now seeking an exceptional Chief Executive Officer to lead Brainkind into its next phase. This is a pivotal moment for the organisation: an opportunity to strengthen financial resilience, sharpen operational alignment, and build on our strong foundations to deliver even greater impact for the people we support.
Reporting to the Chair and Board of Trustees, the Chief Executive Officer will have full accountability for organisational performance, strategy, and culture. You will lead and develop a committed and experienced Executive Team, ensure the continued delivery of high-quality, person-centred services, and build trusted relationships with commissioners, partners, regulators, and stakeholders across the health and care system.
This role requires a proven executive leader with experience operating at scale within health, social care, or a similarly complex regulated environment. You will bring a strong track record of delivering organisational performance, financial stewardship, and leading organisations through periods of change, growth, or transformation.
Above all, you will be a visible, values-driven leader, able to combine strategic clarity, operational discipline, and commercial judgement with a deep personal commitment to improving the lives of people with brain injuries.
This is an opportunity to lead one of the UK’s most important specialist charities at a time of both challenge and opportunity, and to make a lasting difference to the lives of those we serve. The successful candidate will have the opportunity to shape the future of specialist brain injury rehabilitation in the UK and lead an organisation with deep expertise, committed staff, and a clear sense of purpose.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Detention Action is a small organisation with a big impact. Since 1993, we have worked to improve the welfare of people in detention centres and tirelessly campaign alongside our beneficiaries to reduce the use of immigration detention. We work on the frontline with people in immigration detention, as well as challenging injustices in asylum, detention and deportation systems in the UK.
This is an exciting opportunity for someone who is looking to campaign for a just and humane immigration system. The post holder will work across our communications and campaigns activities, helping to develop and achieve our campaigning goals, engaging with stakeholders and providing policy and parliamentary support. They will take a lead role in managing our social media channels and contribute to our press office function.
They will also work closely with our Casework and Fundraising teams.
The postholder will have the opportunity to develop skills and knowledge to allow them to lead campaigns and/or supporter and stakeholder engagement.
We are looking for someone who is able to develop compelling campaigns messages for a range of audiences and build strong relationships with our stakeholders. Candidates must have well-developed research and analysis skills, excellent organisational skills and be able to manage our social media accounts. Full details of the essential and desirable criteria for this role are provided in the Candidate Information Pack.
TO APPLY
Please use the Apply Now button to upload a CV and Cover Letter to the CharityJob portal by 9am BST/UK time on 07 April 2026.
Please read the Candidate Information Pack carefully, including the instructions on how to apply, which explain the requirements for your CV and Cover Letter. We will not accept incomplete applications.
We welcome and encourage applications from people from all backgrounds, including those from minority groups that are underrepresented in the workplace. We strongly encourage those with lived experience of the asylum, deportation and/or immigration detention systems to apply.
Use the Apply Now button and refer to the Candidate Information Pack, as this explains the requirements for your CV and Cover Letter.
We aim to promote the welfare and rights of people in immigration detention in the UK and to advocate for detention reform.
The client requests no contact from agencies or media sales.
IPSEA (Independent Provider of Special Education Advice) is a national charity providing free and independent legally-based information, advice, and casework support to help children and young people with special educational needs and/or disabilities (SEND) access the education they are entitled to. We also deliver training to parents, carers, and professionals to improve understanding of the SEND legal framework.
We are seeking an experienced and strategic Marketing and Communications Manager to develop and deliver a comprehensive communications and marketing strategy that enhances our brand, increases our reach and supports the achievement of our mission and strategic objectives.
This is a hybrid role (with travel to our office in Takeley, Essex, and travel for events and meetings).
What you’ll do
You’ll drive engagement with our beneficiaries and supporters, and promote our services, training and policy work.
Your main responsibilities will be:
- Support the Senior Communications and Campaigns Manager to implement a communications and marketing strategy that aligns with IPSEA’s mission and strategic objectives.
- Monitor and evaluate the effectiveness of communications and marketing activities, providing insights and regular reports to the CEO, senior management team and Board of Trustees.
- Stay informed about trends and best practices in the sector to continually improve IPSEA’s communication and marketing efforts.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, we would love to hear from you.
Visit our website to download a recruitment pack and application form.
Closing date for applications: 5pm on Monday 6 April 2026
Interviews: w/c 13 and 20 April 2026
We help children and young people with special educational needs and disabilities (SEND) get the education they are entitled to by law


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Flexible: remote, hybrid or office-based (Horsforth, Leeds)
At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us.
About the role
As Relationship Manager, you’ll build genuine, lasting connections with our Special Funds - our named funds created in honour or memory of someone affected by primary bone cancer, community supporters and local businesses. Your relationship-led approach will help create the family feel connections we’re known for, inspiring long-term support and raising vital income for people affected by primary bone cancer
You will:
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Grow and manage Special Funds, our named funds created in honour or memory of someone affected by primary bone cancer.
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Build strong, meaningful relationships with all our supporters, ensuring every person feels valued and connected.
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Secure and steward regional corporate partnerships
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Meet a regional income target of approx. £300,000
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Represent BCRT in your region, strengthening awareness and community connections at meetings and events.
About you:
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A natural relationship builder with 3+ years’ fundraising experience and a genuine passion for supporter care.
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Compassionate and professional, especially when working with families personally affected by primary bone cancer.
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Organised, proactive and confident working independently, able to balance a varied workload.
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A clear and engaging communicator, bringing warmth and positivity to every interaction.
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Able to travel across the region (car required).
Why you’ll love working with us
You’ll join a small team that works collaboratively and keeps our community at the centre of everything we do. We’re supportive, friendly and you’ll have the flexibility to manage your work while seeing the direct impact of the relationships you build.
What we offer
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Flexible approach to working hours
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30 days annual leave per calendar year (Pro-rata for part time staff) plus bank holidays
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Private Health Insurance (following successful probation)
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6% employer pension contributions
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Life Assurance of 4x annual salary
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxford Hospitals Charity is seeking an approachable, proactive, and personable individual to join our Hospital Engagement Team in a job-share role, working across the Oxford University Hospitals NHS Foundation Trust to make a tangible impact on the lives of patients and staff.
This role is offered as a job share, with each postholder working 18.75 hours per week, alongside a colleague who is already in post. As a Hospital Engagement Officer, you will be a key link between the charity and our hospitals, meeting, motivating and inspiring patients, visitors and staff. Based primarily at the Charity Hub desk in the John Radcliffe Hospital, this varied and rewarding role will make the most of your skills in customer care and relationship-building. Whether speaking to new NHS staff at weekly staff inductions, inspiring visitors to support the charity through fundraising, or working alongside our incredible team of volunteers, you will play an important role in raising the profile of Oxford Hospitals Charity across our hospital sites. Working closely with your job share partner, you will ensure a collaborative and consistent approach to engaging with our hospital communities.
As a job-share, the preferred working pattern for this post is two full days (8:30-4:30 worked between Monday and Friday) and an additional half day. Alternative working patterns will be considered. Please indicate your preferred working pattern in your cover letter.
The closing date for this role is Wednesday 15th April at 5pm and any interested candidates should apply by sharing their CV and a covering letter detailing why they are suitable and their preferred working pattern.
We request no contact from agencies please.
The client requests no contact from agencies or media sales.
At Flame we are excited to see how God brings transformation through our work to those who have suffered war, terror or oppression. If you would like to be part of bringing God's healing and freedom we'd love to hear from you!
This is an interesting and varied role offering scope for creativity. It is suited to someone who can effectively deliver projects, handle finances confidently, and excels at developing processes. Working closely with the Missions Director and other staff to provide technical and administrative support to the vision and mission of Flame.
Are you a highly organized and flexible individual capable of contributing across multiple operational areas? Namely HR, IT, Finance, Compliance, and Communications. The role demands excellent IT and communication skills, both written and oral. A strong eye for detail is essential for policy management and compliance, ensuring the charity remains legally compliant and delivers its missions safely and efficiently.
We're looking for someone who is confident, shows initiative and is creative in their delivery of the work. Someone who can take on the responsibilities and run with them under limited supervision.
We are a flexible employer and you will be joining a small supportive team.
The client requests no contact from agencies or media sales.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.
Join us as a London Marathon Events Officer
The National Autistic Society helps create a world that works for autistic people and within Corporate Services, we support the organisation to help protect the rights of autistic people and their families.
We have a fantastic opportunity for a London Marathon Events Officer within the Supporter Fundraising team. If you share our values and want to make a difference, we’d love to hear from you.
Visit our website to find out more about who we are:
About the Team
Supporter Fundraising are a vital team within our fundraising department, who manage our involvement in all owned and third-party events, plan and deliver our virtual fundraising campaigns (such as Walk 5K April in 100 Miles in October) and steward and facilitate our community-led fundraising activity. Supporter experience is at the heart of everything we do, which helps us to drive engagement and retention and ultimately allows us to raise more funds to support autistic people and their families.
About the Role
We are looking for a highly organised, proactive and supporter-focused Events Officer to support delivery across all elements of our London Marathon fundraising activity for 2027. Working under the guidance of the London Marathon Event Manager, you will play a vital role in providing exceptional supporter experience, delivering high-quality events, coordinating logistics, and ensuring our charity maximises income, engagement and brand impact throughout the full marathon campaign,
What You’ll Do
- Assist the London Marathon Event Manager with the planning and delivery of all campaign events
- Liaise with runners, volunteers, suppliers, third-party event partners and internal colleagues as needed
- Support the Event Manager with post-event evaluation, data analysis, and recommendations for future years
What We’re Looking For
- Experience in events, fundraising, customer service or similar supporter-facing roles
- Strong organisational skills, with the ability to manager multiple tasks and deadlines
- Awareness of supporter journeys and audience-focused communication
This role is for a fixed term full-time position at 35 Hours per week, for 18 months.
This role is Hybrid.
What we can offer you
- Pension – Auto-enrolled pension scheme.
- Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.
- Training – Great induction and training, including autism training.
- Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
- Healthcare – Cash plan for permanent staff.
- Life Assurance – 2x your base salary.
- Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.
- Support – 24-hour Employee Assistance Programme and counselling.
- Mindfulness – Free Headspace app for you and up to 3 family/friends.
- Blue Light Card – Eligibility for discounts.
About our application process
You will be required to upload your CV. If you are providing a supporting statement, please consider the following:
- Look at the job description and person specification.
- Tell us how your skills and experience match the role.
- Give examples if you can.
We might close this job advert early if we get lots of suitable applications.
To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.
We are an equal opportunities employer and part of the Disability Confident Employer scheme.
Important Information
Agencies need not apply.
Please note the National Autistic Society are unable to provide sponsorship for Visas.
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