Supporting families administrator jobs

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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Main purpose of role

Main purpose of role The Helpline and Support Officer role sits within the Services and Support Directorate and provides tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.

The Helpline and Support Officer will support people to navigate the UK’s Job description health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to.

The role also involves informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.

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About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.

We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, discount in high street shops and gym membership, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

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Location: Head Office, London SE1 (at least one day a week in Head Office, with flexibility for hybrid and homeworking

Closing date: Tuesday 9th December

Interview dates: 16th and 17th of  December

Please download the job description to see full role responsibilities

Title: Legacy Administrator

Salary: £30,000 - £34,000

Location: UK Hybrid - 2 to 3 days in the Haywards Heath Office

Contract: Permanent

Hours: This is a full-time role with some flexibility around hours worked and some

home working

Responsibilities

The Legacy Administrator will support the smooth running of the Legacy Team, key responsibilities include:

• Processing incoming legacy post daily, scanning and uploading documents to the First-Class database. (Post is received in a variety of ways).
• Monitoring the legacy inbox, responding to calls and emails, and managing electronic filing.
• Processing all legacy income, liaising with the Database Team to ensure correct allocation and maintaining the legacy pipeline.
• Managing a personal caseload of pecuniary legacies in the UK and Ireland, liaising with executors and solicitors (training provided).
• Issuing formal receipts for income received.
• Building strong relationships with co-beneficiary charities and, with support, liaising with external professionals to minimise costs and maximise opportunities.
• Maintaining and updating the legacy database with new notifications and relevant information.
• Supporting team operations, including preparing agendas for weekly meetings and covering colleagues during annual leave.

The main responsibilities are not meant to be an exhaustive list of tasks. The need for flexibility is required and the job holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed. Please read the job description for further information.

Job Holder Requirements

Essential

• Proven experience in general office administration, ideally within a fundraising or finance environment.
• Familiarity with and ability to work within General Data Protection Regulation (GDPR) requirements.
• Working knowledge of database systems and experience using them effectively.
• Demonstrable telephone customer service experience.
• Strong understanding of confidentiality, empathy, and diplomacy.
• Excellent communication skills, both written and verbal, with the ability to remain calm and professional under pressure.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• High level of attention to detail and accuracy.
• Strong time management skills and ability to prioritise tasks effectively.
• Ability to work cooperatively and flexibly within a team.
• Commitment to equality of opportunity for disabled people.

Desirable

• Previous experience in a legacy administration or charity environment.
• Knowledge of fundraising processes and practices.
• Advanced database management skills.
• Ability to adopt a sensitive and empathetic approach when dealing with solicitors, supporters, and family members.

Next Steps

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can work from our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) two to three days per week.

We anticipate that remote interviews will take place via Microsoft Teams, and part of the evaluation process may include a task to be completed by shortlisted candidates.

Closing date: 7 December 2025

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Purpose of the Role

To ensure consistent and high-quality delivery of all operational and participant support aspects for external programmes, including our new Accelerator offer. This role is responsible for coordinating people, processes, logistics, and partner inputs across different delivery models (online and in-person) so that programmes run smoothly, participants are well-supported, and reporting is accurate. The Coordinator acts as the hub for collaboration, administration, and progress tracking—enabling Programme Leads to focus on strategy and outcomes. The role drives continuous improvement and adapts delivery in response to participant and partner feedback

Our Vacancy

Are you ready to make a real difference? At Berryfields, our specialist housing service in Colchester helps people with acquired brain injuries (ABI) rebuild their lives, regain independence, and thrive in the community.

As a Housing Support Worker, you’ll play a vital role in helping customers develop life skills, sustain tenancies, and work toward recovery. You’ll provide housing-related support both within our Berryfields scheme and through outreach in the local community—no personal care involved, just meaningful, practical support tailored to individual needs.

As this role requires travel between locations, you must have a full UK driving licence and access to your own vehicle. Mileage expenses will be reimbursed in line with our policy.

This is a rota-based role, with 7.5-hour shifts that include evenings and weekends, ensuring our service is there when it’s needed most.

What you’ll do 
You’ll work closely with customers to understand their goals and provide practical support that makes a real difference. From helping with budgeting and accessing benefits to arranging specialist services and liaising with partner agencies, you’ll empower individuals to build confidence and independence. Every day brings variety, challenge, and the chance to change lives for the better.

What you’ll need 

• Experience using support planning and risk assessment tools.

• Knowledge of safeguarding, equality, diversity, and health & safety.
• Strong communication, report writing, and IT skills.
• Resilience, adaptability, and confidence to lone work when needed.
• A QCF Level 2 (or higher) in Health & Social Care—or the willingness to work toward it.

Experience working with people with brain injuries or similar needs is desirable but not essential.

This role will require an enhanced DBS check. 

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer 

• 25 days’ annual holiday, plus bank holidays
• two additional paid volunteering days each year 
• flexible benefits scheme, including family friendly benefits and access to a discount portal 
• 4 x salary life assurance
• up to 10% pension contribution

Please read before applying: 
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 2 December 2025.

Interviews will be taking place in person between Tuesday 9th December - 11th December

We reserve the right to close this advert early if we receive a high volume of suitable applications.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
As part of our close partnership with our NHS colleagues, you will join a team working at the heart of two world-class children’s and neonatal services, helping Cosmic to make a real difference for families during their most difficult moments.

The Role
This role will take day-to-day ownership of key operational processes across Cosmic’s NICU and PICU support, ensuring smooth delivery, strong relationships across hospital teams, and the continual improvement of internal systems.

The Operations Executive plays a central role in keeping Cosmic running smoothly across both hospital sites and Cosmic HQ. This is a hands-on and varied position, combining operational coordination, ownership of key processes, and direct support to Cosmic’s Senior Leadership Team. This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by supporting our service delivery and fostering continuous engagement.
You will be responsible for maintaining high operational standards across our service delivery programmes, ensuring our units are well-stocked and supported, coordinating fulfilment activities, improving our internal systems, and helping strengthen Cosmic’s visibility within the hospitals.
This is an excellent opportunity for someone organised, proactive and compassionate, who enjoys taking ownership and making things work well for others.

Key Responsibilities

1. Operational Coordination Across PICU and NICU
• Act as a consistent and trusted operational contact for unit staff across St Mary’s and Queen Charlotte’s.
• Enhance Cosmic’s visibility in the units, ensuring noticeboards, communications and information materials are up to date and on brand.
• Lead end-to-end coordination of operational tasks across both sites, ensuring high standards and reliable follow-through.

2. Nutri-Care Campaign  
• Coordinate Nutri-Care food deliveries to Cosmic HQ and our units.
• Distribute food items to NICU and PICU units at St. Mary’s Hospital and NICU at Queen Charlotte’s.
• Oversee stock storage at St Mary’s, Cosmic House, and Queen Charlotte’s, maintaining clear logs and ensuring resources never run low.
• Review family and staff feedback from the Nutri-Care surveys and share themes with the Service Delivery Manager to support service improvement.

3. NICU Welcome Bags & Corporate Volunteering
• Take ownership of stock levels for NICU Welcome Bags across both units, ensuring they are always ready for families.
• Work with NICU teams to develop practical solutions that ensure every family receives a Welcome Bag within 24 hours of arrival on the units, monitoring consistency and resolving any barriers.
• Prepare materials and coordinate logistics for corporate volunteer packing sessions, acting as the Cosmic lead on the day.

4. Stock & Supplies Management 
• Maintain regular routines to check, restock and record Cosmic items on PICU and NICU units.
• Oversee stock of cereals, tea, coffee and other essential items that support families and staff.
• Maintain accurate inventory logs and recommend improvements to stock processes.

5. Office & Systems Management
• Manage routine supplier relationships and monitor service standards.
• Process and code invoices for approval and support compliance tasks such as health and safety checks, first aid and fire safety.
• Maintain organised shared drives and digital filing systems, ensuring they are up to date and easy to navigate.
• Ensure all Cosmic office equipment is functional and well-maintained.
• Coordinating diary bookings and logistics for meetings, events, and training.
• Overseeing health and safety compliance (first aid, fire safety checks).
• Support onboarding and leaver processes for new staff and volunteers.
• Manage Cosmic’s relationship with the NHS Post Room, overseeing all incoming and outgoing mail.
• Coordinate logistics for meetings, events and staff activities, ensuring information flows efficiently.

6. Support to the Senior Leadership Team
• Provide high-quality executive support including diary management, meeting coordination and travel arrangements.
• Prepare briefing and meeting notes, collate information for internal or trustee papers, and support follow-up on key actions.
• Undertake small operational projects or research tasks with minimal supervision.

7. Continuous Improvement
• Identify opportunities to improve operational efficiency, stock processes and internal systems across the charity.
• Recommend changes to the CEO, COO and support implementation.
• Champion consistency and high standards across Cosmic’s operations.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.

• 27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays.
• £200 professional development budget annually
• Employee Assistance Programme 
• Flexible hours. Core office hours 10am – 4pm

To be considered for this role, please answer the screening questions in full.
 

Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.

Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.

We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

What you’ll do

• Support people with personal care, health needs, and daily living tasks
• Help individuals express themselves and make choices that matter to them
• Encourage hobbies, interests, and community activities
• Build strong relationships with families, friends, and professionals
• Keep homes safe, clean, and comfortable
• Work flexibly across services—including evenings, weekends, and overnight shifts
• Maintain accurate records and contribute to reviews and team meetings
• Promote health, safety, and uphold quality standards

What you’ll need

• A kind heart and a compassionate mindset
• A sense of humour and a resilient attitude
• Great communication skills and a team spirit
• Willingness to work flexibly, including unsociable hours
• Respect for diversity and individual needs
• Ability to maintain accurate records and meet deadlines
• A satisfactory DBS check
• Experience in care or support (voluntary or paid) – desirable but not essential
• Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential

Why Join Us?
When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
 We believe in creating a workplace where everyone feels supported, included, and empowered.

What we offer

• 25 days’ annual holiday, plus bank holidays 
• two additional paid volunteering days each year 
• flexible benefits scheme, including family friendly benefits and access to a discount portal 
• 4 x salary life assurance
• up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

This role will require an enhanced DBS check.

Please read before applying

This role follows a 24/7 working pattern, which includes sleep ins, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.

Closing date: 10th December 2025 at midnight.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Battersea is currently undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme, to implement Salesforce Lightning for the Animal Operations and Clinic side of our business, went live in Summer 2025.

This role, working with CRM support colleagues, will be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched. They will work closely with system users to efficiently resolve tickets received to the helpdesk and proactively investigate and troubleshoot issues to provide root cause.

This is an exciting opportunity for someone looking to help contribute to the future of data at Battersea, open to working in a dynamic and fast-paced environment, with a desire to contribute to first class CRM support.

Overall objectives:

• Provide efficient and effective support to Battersea’s CRM system users.
• Support the work of the wider Data Applications team and contribute to the design and delivery of effective system processes.
• Undertake various system housekeeping activities to ensure that the systems and data remain robust and accurate.
• Continuously look for areas of potential improvement to systems and processes and make recommendations where appropriate.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 9th December 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Date(s): To be confirmed

For full details on the role, please download the recruitment pack.

Fundraising and Marketing Executive

Location:

Hybrid role with at least 3 days working in the office, of these 3 days Tuesdays and Fridays must be within the office. Based at Cosmic HQ near St Mary’s Hospital, Paddington, and at Queen Charlotte’s Hospital, Hammersmith

Reports to:

Senior Fundraising Executive

Salary:

£27,000 per annum

Hours:

Full time – 35 hours per week

Job Type:

Permanent

Annual Leave:

27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays and office shutdown between Christmas & New Year

About Cosmic

Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.

As part of our close partnership with our NHS colleagues, you will join a team working at the heart of world-class children’s and neonatal services, helping Cosmic to make a real difference for families during their most difficult moments.

The Role

This role will play a crucial part in supporting a wide range of fundraising, marketing, and communications activities for Cosmic. As a key member of the Income Generation team, the individual will help raise vital funds and awareness that enable and enhance the charity’s work, whilst also contributing to the delivery of effective marketing and communications that promote our impact and engage our audiences.

This role requires someone with a genuine interest in working across multiple fundraising areas — from corporate partnerships and community fundraising to individual giving, events and challenges, trusts and foundations, event support for Cosmic led events, and in-memory and legacy giving. You will bring strong organisational, communication, and creative skills to support activity across these streams. In addition, you will collaborate with the Marketing and Communications Manager to develop engaging social media content, enhance brand visibility, and contribute to impactful digital and supporter communications across all of Cosmic’s channels.

This varied and dynamic role will include research, administration, planning, content creation, and creative thinking. You will support the delivery of fundraising activities, events, initiatives, and campaigns, as well as contribute to marketing efforts such as social media, email newsletters, website updates, and storytelling. A key part of the role will be ensuring our supporters, donors, and online audiences receive high-quality, consistent, and engaging communications. With the wider team’s support, the role will also aid the growth of new corporate partnerships.

The role requires someone who is confident, organised, and articulate, with ideas, energy, and enthusiasm to promote the work, need, relevance, and impact of the charity. With such a diverse remit and working within a fast-paced environment, the ideal candidate will be comfortable multitasking and willing to get involved in a broad range of tasks.

We are looking for an enthusiastic individual who is keen to learn, has a “can do” attitude, and will be a passionate ambassador for the charity. The individual will have skills in marketing and/or fundraising, which will be transferable. Reporting to the Senior Fundraising Executive and working closely with the wider Income Generation team and the Marketing and Communications Manager, the role has scope for development and growth in this small, but impactful charity.

Key Responsibilities

1. Fundraising and income generation support

• Working alongside and supporting members of the Income Generation team, gaining a better understanding of the various fundraising and income generation activities.
• Be a key contact for fundraising enquiries.
• Collation and sending of information, including fundraising materials, to potential and current supporters and advising on queries relating to fundraising.
• Support the organisation, planning, promotion, and delivery of fundraising, stewardship and other events.
• Ensure that all fundraising activity operates with the Fundraising Regulator’s guidelines, code of practice and GDPR practices.
• Identify and support opportunities to raise awareness of the charity including giving presentations, attending meetings and local events.
• Aid the growth of individual giving programmes, including regular giving, one-off donations, and donor stewardship journeys.
• Assist in researching, writing, and submitting grant applications to trusts, foundations, and statutory funders.
• Maintain accurate donor records using the charity’s CRM system, Donorfy, and ensure data is up to date, accurate, compliant, relevant and reportable.
• Support the planning and delivery of fundraising campaigns, appeals, and community events.
• Assist with event set-up and pack-down, ensuring all materials and equipment are in place.
• Provide excellent donor care and stewardship, including timely thank-you communications and proactive engagement with supporters.
• Help identify new fundraising opportunities and potential partners through research and networking.
• Meet with supporters in person and provide a first-class experience for them by providing tours of the units and any tailored information they require.
• Support the administration and logistics for fundraising events, including volunteer coordination and post-event evaluation.

2. Marketing and communications responsibilities

• Create engaging content for social media, newsletters, the website, and campaign materials to raise awareness of the charity’s work.
• Social media content capture and uploading of activities at all Cosmic led events onto all relevant channels.
• Coordinate social media channels, scheduling posts, monitoring engagement, and identifying opportunities for growth.
• Support marketing campaigns for fundraising events, appeals, and awareness initiatives.
• Work with the Marketing and Communications Manager to ensure brand consistency across all supporter-facing materials.
• Gather stories, quotes and visuals from beneficiaries, supporters, and partner organisations (with appropriate permissions) to promote activities and support to Cosmic.
• Update and maintain website content, ensuring information is accurate, compelling, and user-friendly.
• Assist in producing digital assets, such as graphics, short videos, and email campaigns.
• Conduct basic analytics reporting for digital platforms, tracking engagement, reach, and campaign impact.
• Help coordinate Public Relations activities, including drafting press releases and maintaining media contact lists, in liaison with the Marketing and Communications Manager.

3. Cross-team and administrative responsibilities

• Work closely with the Senior Fundraising Executive, and wider Income Generation team to ensure smooth coordination between fundraising and marketing activities.
• Liaise with clinical partners, hospital staff, and external stakeholders to gather information that supports fundraising and communications content.
• Support the implementation of internal processes for campaign planning, supporter stewardship, and content production.
• Attend events, meetings, and training sessions as needed to represent the charity.
• Provide general administrative support to the fundraising and marketing functions including processing donations, handling enquiries, and maintaining shared resources.
• Contribute ideas and feedback to help refine and develop the charity’s fundraising and marketing approach.
• Audit the inventory of all materials necessary for both events and volunteering.
• Sending thank you letters to supporters in a timely manner.
• Spending time meeting with families and staff on the units, using this time as an opportunity to build positive relationships. Supporting the Service Delivery team with massage days for the clinical staff and other key events such as World Prematurity Day and other ad hoc and seasonal activities.
• The role is incredibly varied, and no two days are the same.

Key Skills and Qualifications

Essential skills

• Strong written and verbal communication skills
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Confident using social media platforms for organisational promotion (e.g., Instagram, LinkedIn)
• Good organisational skills and attention to detail
• Ability to build and maintain positive relationships with supporters, colleagues, and external partners
• Creative thinker with the ability to contribute ideas for campaigns, content, and events
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems
• A proactive “can-do” attitude with willingness to learn and take initiative
• Ability to work collaboratively as part of a small team
• Commitment to the mission and values of Cosmic

Desirable skills

• Experience working in a charity, events, fundraising, or marketing role
• Familiarity with fundraising income streams (corporate, events/challenges, community, trusts, individual giving)
• Experience creating social media content or using scheduling tools
• Basic design or video editing skills (e.g., Canva)
• Experience using a CRM or donor database
• Understanding of digital marketing metrics and analytics
• Experience writing fundraising applications, impact stories, or marketing copy
• Knowledge of charity branding principles and supporter journeys
• Event support or volunteer coordination experience
• Understanding of child health, paediatric care, or NHS charity environments

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.

• 27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays. Time off between Christmas and New Year with the office shutting down during this time.
• £200 professional development budget annually
• Employee Assistance Programme
• Flexible hours with hybrid working arrangements. Core office hours 10am – 4pm

How to Apply

To apply, please submit your CV and responses to the screening questions. You are welcome to include a covering letter if you wish, but this is optional. 

Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates. If you have any accessibility requirements then please do highlight this to us in your application.

Marketing and Communications Manager

Location:

Hybrid: Primarily based at Cosmic HQ near St Mary’s Hospital, Paddington, with opportunities for home working

Reports To:

Chief Executive Officer (CEO)

Salary:

£36,000 per annum pro rata, £21,600 actual for 0.6FTE

Hours:

3 days per week/0.6FTE

Job Type:

Permanent

Annual Leave:

27 days plus bank holidays, plus office shuts between Christmas & New Year, pro rata for 0.6FTE

About Cosmic 

Cosmic is a small but mighty children’s charity, dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, pioneering research, and family support services - helping to make a real difference for children and families when they need it most.

We’re looking for a passionate and creative Marketing and Communications Manager to help us tell Cosmic’s story, engage our incredible supporters, and grow our reach and impact. If you love storytelling, enjoy building strong relationships, and want to be part of a small, supportive team that’s making a real difference, this could be the perfect role for you. You’ll play a key part in raising Cosmic’s profile, supporting fundraising campaigns, and keeping our community connected through engaging and impactful communications.

Key Responsibilities

External Communications

• Collaborate with the team to develop a communications plan to support Cosmic’s calendar of events, income generation and volunteering, taking ownership of its implementation.
• Manage supporter communications through platforms like Mailchimp, including scheduling updates and mail merges.
• Produce and manage the production and distribution of the charity’s supporter newsletter, corporate newsletter, and other direct marketing materials.
• Develop a GDPR compliant method to gather data from families who benefit from Cosmic Service Delivery, to support conversion to fundraising via a Cosmic communication plan and supporter journey
• Create and execute engaging campaigns for Cosmic, based on our service delivery, to generate income.
• Liaise with celebrity partners to coordinate media campaigns.
• Develop and maintain a bank of photographs and ensure media consent forms are obtained and recorded appropriately.
• Assist fundraising teams in sourcing free advertising opportunities for events, such as community group emails and online platforms.
• Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the Cosmic’s services
• Writing press releases for local, regional and national press covering Cosmic service delivery, events and fundraising campaigns.
• Plan and execute events designed for stewardship and engagement alongside the Cosmic Events Team.
• Support in the development and delivery of the Cosmic ambassador strategy

Internal Communications

• Work closely with supporters, NHS staff, and the NHS Imperial Trust to gather compelling patient, family, unit, and staff stories for promotional purposes.
• Be a visible presence on the wards, building relationships to develop case studies, improve communication, and identify opportunities for collaboration.
• Keep charity notice boards updated with promotional material.
• Contribute to the quarterly Trustee report.
• Ensure that all communication is clearly logged on the Cosmic CRM solution, Donorfy.

Digital

• Manage Cosmic’s social media channels, developing and implementing a consistent and engaging social media plan to promote the charity’s work, events, and fundraising initiatives effectively.
• Digital transformation of the Cosmic website and other digital channels with a consistent and clear brand, ensuring optimal user experience.
• Create engaging and consistent digital designs for all marketing materials on Canva.

Branding and Merchandising

• Design and create a new range of fundraising merchandise and marketing materials to promote the Cosmic brand.
• Support the fundraising team by developing high-quality materials for proposals, events, and activities, and assist in promoting these initiatives.
• Develop and formalise a clear Cosmic Tone of Voice and charity branding, establishing guidelines for how Cosmic presents itself both internally and externally to ensure consistency and alignment with its mission and values.
• Build a Cosmic library of “curated content” with aligned descriptions of who we are and what we do, tailored for different audiences.
• Ensure all internal templates (letterheads, email signatures etc) use the correct colour palette, format and logo.

Administration

• Build a process to balance and prioritise the requirements and request for digital, marketing and communication support from the Cosmic Team
• Respond effectively to incoming telephone calls and emails, ensuring all inquiries are handled professionally.
• Maintain and update the charity’s database of contacts and supporters, taking the lead in implementing changes to improve data recording and analysis.
• Provide support to charity volunteers during activities.
• Develop engaging and relevant supporter journeys using Cosmic audience personas.
• Regular development and gathering of Cosmic case study materials.
• Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
• Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making.

General

• Build relationships across Cosmic, NHS units, and key stakeholders to identify opportunities for collaboration.
• Stay informed about fundraising sector trends and identify ways to apply them to Cosmic’s work.
• Undertake any other tasks commensurate with the role, adhering to the charity’s time-in-lieu policy.
• Support PICU/NICU with day-to-day needs, including celebrating milestones, organising activities, or assisting families with specific requirements.

Who We’re Looking For

Essential Skills and Experience:

• Previous experience in a marketing or communications role, ideally working within the charity sector.
• Proven success designing and delivering communications plans and campaigns.
• Experience of successfully pitching stories or collaborations to media, journalists and influencers.
• Understanding of how to create engaging content – both written and visual.
• Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve.
• Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.
• Strong digital storytelling skills.
• Experience in creating marketing materials in Canva and managing communications campaigns.
• Experience of managing social media channels, creating content that drive results
• Experience of using WordPress, Mailchimp and CRM solutions.
• Confidence in liaising with stakeholders, including NHS staff, supporters, and celebrity partners.
• Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
• Creative thinking and problem-solving abilities.
• Knowledge of GDPR and data protection best practices.
• A genuine passion for Cosmic’s mission and values.

Desirable Skills and Experience:

• Experience in developing case studies
• Previous experience in a charity or fundraising environment.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we get to make a real impact on the lives of children and families facing the toughest times. You’ll have the chance to use your creativity, develop new ideas, and see the difference your work makes - whether it’s helping to fund vital equipment, supporting a fundraising event, or simply putting a smile on a child’s face.

·        27 days holiday plus Bank Holidays (pro rata for part time roles)

·        £200 professional development budget annually

·        Hybrid working opportunities

·        Employee Assistance Programme

·        Flexible hours. Core office hours 10am – 4pm

To be considered for this role, please answer the screening questions in full.

At Mosaic, our mission is to provide specialist support for children and young people, when they are struggling to deal with the death of someone close to them.   We offer specialist counselling support, fun activities and advice to them and their families right across Dorset.

This role supports the charity in many important ways with lots of variety, from helping the referrals team to set up specialist counselling, liaising with funders and our volunteers, helping to organise activities and carrying out general administration tasks.

It's two days in our office in Milborne St Andrew, and a further day working from home.  You need to be happy with managing different tasks, thoughtful about how we might do more to help children and interested in being part of an organisation that supports every part of our beautiful county. 

Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life

The Family Support Lead will coordinate our Family Support service across all locations providing holistic support to families of children with a physical disability/delay living in Hertfordshire, always keeping close adherence to best Safeguarding practice and procedures.

The role involves working with the Head of Family Service and Operations and Head of Development to develop the Support Worker team to deliver high quality family support. This may mean supporting families in group settings, family centres or in the home and holding caseloads with a holistic view in how to best meet need. Working closely with local stakeholders (including but not limited to schools, family hubs, social care, health and other voluntary sector organisations), the wider Playskill team and families, this role will deliver family-centred practice, ensuring positive outcomes for families.

We are looking for someone who has an understanding of Special Educational Needs and Disabilities and the challenges to navigate education, welfare and health systems. They will need to understand the needs of families and be able to work collaboratively.

The role will be responsible for the integration of our Support Worker team and family support services, ensuring best practice and identifying training needs as they arise.

You must be well organised and able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. You will be expected to manage your weekly diary ensuring you are offering timely, quality support across our sites and within the community. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.

All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support.

What we can offer you

• Wellbeing support

• Supportive colleagues

• Pension

Diversity statement: 

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement:

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.   

Closing Date:  5pm, Wednesday 17th December 2025

Interview date: Tuesday 6th January 2026

Interview location: Hemel Hempstead

Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in

Make a Real Difference to Local Families

Home-Start Barnet, Brent and Harrow is a dynamic local charity supporting families with young children through challenging times. Our volunteers and staff offer emotional and practical support to help parents build confidence, strengthen relationships and give their children the best start in life.

We’re looking for a Family Engagement Coordinator to join our School Readiness project in Grahame Park, Barnet. You’ll be part of a friendly team at Home-Start Barnet, working closely with colleagues and partners at Barnet Mencap to support families who are just starting their journey with the education system.

In this role, you’ll help us reach families who may be facing extra challenges or need more personalised support. You’ll spend time building strong, trusting relationships with local primary schools and become a familiar, welcoming presence within their school communities. Your work will help ensure that parents feel informed, supported and ready to help their children thrive as they start school.

The common thread throughout the project is the engagement of families and the parent volunteers, who widen the supportive “community” around the families, and connect the school to the home, and the partners to each other. Approximately 70% of this role will be based in local schools in Grahame Park.

As our Family Engagement Coordinator, you will:

• Build strong relationships with primary schools in Grahame Park, in Barnet.
• Promote Home-Start’s services through school and community events.
• Support communication between schools, families and partner agencies.
• Share updates through newsletters, WhatsApp, email and community channels.
• Signpost families to local services and activities that support wellbeing.
• Receive referrals and assess family needs.
• Deliver school-readiness workshops and parenting groups.
• Liaise with schools, health and community services

About You

We’re looking for someone compassionate, proactive and highly organised, with a genuine passion for supporting families.

You will have:

• Experience working or volunteering in schools, nurseries, family support or similar settings.
• Parenting experience or experience caring for young children.
• Understanding of early years development and primary school systems.
• Strong communication and relationship-building skills.
• Knowledge of safeguarding responsibilities.
• The ability to engage with families facing complex challenges.
• Experience of delivering workshops or groups.
• Understanding of neurodiversity and SEND support.
• Knowledge of legislation relating to children and families.

What We Offer

• A supportive and collaborative team environment
• Opportunities for training and professional development
• A role where you can directly improve the lives of children and families

Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work.

Position: Administrator
Location: Home-based with regular travel required to Dorking and London, 1/2 times a month
Hours: Part-time, 25 hours per week worked over 5 days
Contract: Self-employed basis
Salary: around £19,500 per annum - subject to experience
Closing date: Friday 12th December

About the role

Next year, Kids for Kids celebrates its 25th anniversary, and we’re preparing for a very special year ahead. This is a unique opportunity to join us at a pivotal moment – to help run our major anniversary celebrations, raise awareness of everything we’ve achieved over the past quarter of a century, and play a vital part in shaping the future of our charity.

For 25 years, Kids for Kids has been transforming the lives of children in Darfur, Sudan – bringing hope, security and sustainable futures to families living through unimaginable hardship as conflict and famine continue to threaten lives.

We are now looking for an enthusiastic, highly organised Administrator to join our small but dynamic team. This is an exciting, hands-on role where you’ll take responsibility for the smooth running of our office and work closely with our Founder and CEO, as well as our Deputy CEO.

We’re a close-knit team with a strong sense of purpose, a culture of hard work, and a shared belief in going the extra mile for the children we support. This is more than just an administrative role – it’s a chance to make a real difference, to be proud of the impact you help create, and to be part of the new face of Kids for Kids as we step into our next 25 years.

About You:
We are looking for someone who has a can-do attitude, is hardworking, efficient, has excellent attention to detail, can work in a fast-paced environment and is good at managing their own time. You will bring with you the following skills and experience:

• Excellent verbal and written communication skills
• Previous Executive Level PA experience or hands-on administrative experience
• Experienced, self-motivated, enthusiastic and dedicated, with initiative and the ability to work as part of a small administrative team
• Reliable and responsible
• Excellent attention to detail where accuracy is essential
• Excellent IT skills with extensive experience of Zoom, Teams and Microsoft Office including MS Excel – ability to use spreadsheets, input basic formulae and remove duplications. Experience of Donorfy is a bonus.
• Excellent research skills

In return:

Kids for Kids is invested in their employees and offers the following benefits:

• Flexible and supportive work environment
• Flexible working
• 25 days annual leave plus bank holidays

How to apply:

Please provide a CV and a cover letter setting out how you fulfil the requirements and your suitability for the position.

Deadline to apply is 12th December. We are looking for the successful candidate to start at the beginning of January 2026. Applications will be reviewed on a rolling basis so please apply early.

Other roles you may have experience in could include:

Office Manager, Administrative Assistant, Executive Assistant, Receptionist, Personal Assistant, Secretary, Data Entry Clerk, Office Administrator, Administrative Coordinator, Administrative Analyst, Administrative Business Partner, Customer Service Representative, Clerical Specialist, Records Manager, Executive Administrator, Events Administrator, Events Assistant.

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

The Role

‘There for You’ is the union’s own charity providing help and support to members who are facing financial hardship or other difficulties in their personal lives.

We wish to appoint an enthusiastic and organised Support Worker to join our team on a temporary basis to support the delivery and administration of welfare services to UNISON members across a range of activities.

This role will include responding to incoming queries by email or phone, signposting to and delivering relevant information to UNISON members seeking help and advice. In most instances, you will be the first point of contact so you must have good telephone and communication skills and be able to respond to queries in a sensitive and positive manner.

You will also need to be able to work in a team environment and provide administrative support to the wider team when required. Your role will include data input as well as assisting with specific initiatives including our small grants programme supporting UNISON members who are in financial difficulties and more.

Able to work to deadlines and under pressure, you will have a high standard of accuracy and be confident in using your own initiative.

You will enjoy being part of a small team where the focus is on ensuring UNISON members receive the highest possible standards of service and support and in accordance with our policies and the legal requirements on confidentiality.

How to apply

An application form can be obtained by visiting the website.To apply for this opportunity please download and complete the General application form (under “Documents”). See job description and person specification (under “Documents”)

Please note that only the General application form will be accepted.

Completed application forms must be received by no later than 5pm on Monday 8 December 2025

Interviews will take place on Monday 14 January 2026.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual, and transgender people to work with us.