Systems change officer jobs

Hearing Dogs for Deaf People – Major Gifts Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £45,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to build confidence, companionship and connection for people with hearing loss, is seeking a Major Gifts Manager to drive growth in income from high-net-worth individuals.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.

Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

The Major Gifts Manager will be part of the charity’s high-performing Philanthropy team, personally managing a portfolio of high-value donors and projects, and cultivating long-term relationships that lead to increased giving. Reporting to the Major Gifts Team Manager, the postholder will oversee major donor stewardship journeys and the strategic delivery of the charity’s successful VIP Name a Puppy scheme, as well as developing compelling cases for support.

The successful candidate will have substantial experience securing major gifts and managing high‑value relationships in a similar field, including five‑ and six‑figure contributions, as well as a strong track record in cultivating and stewarding donors. They will also have excellent interpersonal and communication skills, and confidence engaging high‑net‑worth individuals and senior stakeholders.

Candidates will bring strategic project‑management ability, strong writing skills for producing compelling proposals and reports, and a data‑informed approach using CRM systems to guide activity. A professional, proactive and collaborative working style will be essential.

This is an exciting opportunity to help shape the direction of major giving at an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 23rd February, 9.00 am. 

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

KEY RESPONSIBILITIES:

Supporting the CEO

• Assist and support the CEO in the fulfilment of his/her responsibilities, including (but not limited to):
• Diary and other contact management, meetings booking and confirmation, including judgement on the level and appropriateness of engagement.
• Assist the CEO to prepare slide decks and other materials for presentations.
• Liaise with the Travel Officer and other departments to ensure all travel arrangements are made for the CEO as required. Liaise with internal and external stakeholders to schedule meetings with the CEO and to ensure venues and arrangements are well prepared.
• Meeting, greeting and booking rooms for any external visitors, acting in a friendly and professional manner.
• Circulating the agenda, booking rooms and capturing notes for Executive Team meetings.
• Ensure stakeholder contact details are kept current on ParalympicsGB’s  contact database.

Supporting the Board and ParalympicsGB’s governance

• In collaboration with the Chair and the Head of Governance and Compliance:
• Agree timings, locations and logistics for Board meetings, including booking rooms and providing refreshments.
• Ensure agenda and Board papers are uploaded to the Teams channel for Board members to access and assist with issues Board members may have accessing Teams.
• Prepare email responses, letters, briefing papers and other documents as required by the Chair in connection with BPA business.
• Support Board members in arranging meetings in connection with ParalympicsGB business
• Plan for Board members attendance for the Games, being the key point of contact sharing information with both the Board and internal planning teams.
• Support the Head of Governance and Compliance in preparing and managing member meetings, including NPC meetings, Election meetings and Annual General Meetings. Leading on:
• Ensure timings, venues and agendas are communicated to members and papers are made available to members.
• Book rooms for member meetings and arranging refreshments.
• Send out invitations and papers, collate the guest list, confirm numbers, accessibility & dietary requirements
• Ensuring changes in member contact details are kept current on the BPA’s contact management database.
• Support the Head of Governance and Compliance in processes around electing and appointing Board members, including appointment letters and induction information.

Events

Working closely with the Events and Projects Manager and internal event leads, help to coordinate the planning and delivery of the entire portfolio of ParalympicsGB external events. Ensure all events are planned and delivered to a consistent high quality.

• Ensure planning deadlines are met in a timely manner and that internal and external stakeholders have been consulted with as required.
• Provide expertise to event leads to ensure ParalympicsGB events address accessibility in the planning and delivery, and that all events have a consistent look and feel.
• Ensure all Health & Safety risk assessments are done and risks are being managed.
• Coordinate all room/venue bookings and catering arrangements
• Support with venue research and recces and attend venue planning meetings
• Send invites, manage responses and FAQs.
• Coordinate any additional logistics required e.g. gifting, branding, movement of equipment
• If required, provide event support on the day and/or arrange colleague support on the day.
• Work with colleagues to ensure lessons learnt from previous events are embedded into future planning.

Other

• Project Lead for Games Time Ticketing ensuring the successful delivery of this complex Games workstream.
• Support on the planning of major projects, such as Team Lodge and leading on the planning of project workstreams as required
• Provide support with planning and coordination of the ParalympicsGB Guest programme.
• Manage the ParalympicsGB inbox ensuring responses are provided in a timely manner and information is disseminated as required.

PERSON SPECIFICATION

ROLE REQUIREMENTS - SAFEGUARDING

Due to their engagement with the ParalympicsGB teams at both the Summer and Winter Games, an assessment process may be undertaken to determine whether or not the post-holder requires a DBS Disclosure and Barring Service (DBS) List check.

KNOWLEDGE SKILLS AND EXPERIENCE

Essential

• Excellent organisational and administrative skills

• Excellent interpersonal and verbal communication skills
• Precise attention to detail
• Well-developed time management skills, including the ability to set and meet deadlines and to prioritise work

• Strong written/ presentation skills
• Ability to self-start and be proactive in determining priorities and tasks

• Ability to manage projects

• Highly proficient in Microsoft Office tools including Word, Excel, Powerpoint and Outlook.
• Plenty of experience working in Microsoft Teams and with Sharepoint

Desirable

• Awareness of and sensibility towards disability issues
• Experience of a multi-stakeholder environment such as a membership organisation
• Experience of working in the high-performance sport system
• Experience of working in a charity or not-for-profit organisation

BEHAVIOURAL COMPETENCIES AND QUALITIES

• Ability to operate with absolute discretion on confidential matters, with an understanding of when to escalate issues as appropriate
• Innovative and self-assured, able to work alone and self-manage
• Ability to build strong professional relationships and work within a team environment
• Working with integrity and honesty to gain the confidence and respect of others
• Committed, enthusiastic and motivated
• Willingness and desire to entertain new ideas and seize opportunities
• Willingness to accept and encourage constructive challenges
• A willingness to do what is needed to get the job done

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.  

VALUES

ParalympicsGB is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working in partnership with others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.

As an organisation we are committed to three values: excellence, respect, and integrity. Every ParalympicsGB member is expected to adhere to: 

Excellence

Everything we do reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better. 

Respect

Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.

Integrity 

We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do. 

The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.

This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.

Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.

A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.

About You

The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.

The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.

The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.

How to apply

If you have questions about the post, please contact the Head of HR, Michelle Ovenden.  For further details including an application form and job pack please visit the Cathedral website vacancies page.

Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden

Closing date: 20 February 2026

Interviews (in person): 11 March 2026

Marketing & Communications Officer

Location: Central London

Salary: £30,000 per annum plus London Weighting

Contract Type: Permanent, full-time, office based with some travel out of the office base

The Marketing and Communications Officer will play a key role in delivering Deafblind UK’s marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public.

Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in our next stage of growth—bringing energy, creativity and new ways of thinking to help us expand our influence and impact.

This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping our voice and impact.

Responsibilities

Content & Campaigns

• Research, write and publish engaging content across multiple channels (website, social media, email, press, print).
• Create photo and video content.
• Develop case studies and human-interest stories that bring Deafblind UK’s work to life.
• Support the planning and delivery of national campaigns (e.g. Deafblind Awareness Week, annual conference, fundraising appeals).
• Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar).
• Internal Business Partnering
• Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation.
• Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs.
• Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes.
• Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by Deafblind UK’s work.

Digital Marketing

• Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines.
• Support the growth of Deafblind UK’s digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly.
• Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities.
• Assist in the creation and delivery of paid digital activity (social and search).
• Ensure all communications adhere to accessibility and inclusion best practice.
• Media & PR
• Support media monitoring and maintain up-to-date media contact lists.
• Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications.
• Help identify and prepare case studies, photography, and spokespeople for press opportunities.

Brand & Internal Communications

• Champion consistent use of Deafblind UK’s brand, tone of voice, and visual identity across all channels.
• Support colleagues to apply the brand effectively in their own materials and communications.
• Contribute to internal communications such as newsletters, intranet content and staff updates.

Events & Partnerships

• Assist in the planning and delivery of events, exhibitions, and partnership activations.
• Liaise with suppliers, freelancers, and creative agencies when required.
• Monitoring & Evaluation
• Track KPIs and engagement data, compiling regular reports on digital and media performance.
• Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration.

Person Specification

Experience & Skills

• Significant experience in marketing, communications, or/and PR
• Excellent written and verbal communication skills, with a flair for storytelling.
• Proven ability to manage relationships and provide high-quality support to internal stakeholders.
• Strong understanding of social media platforms, content scheduling, and analytics – and a proactive interest in adapting to trends and changes in best practice.
• Experience producing accessible and engaging content for digital and print channels.
• Organised and proactive, able to manage multiple projects and deadlines.
• Commitment to equality, inclusion, and Deafblind UK’s mission.
• Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp).
• Some experience with design tools (Canva, Adobe Creative Suite, or similar).

Personal Attributes

• Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others.
• Creative, curious, and adaptable, a self-starter who thrives in a small team.
• Passionate about making communications more inclusive and impactful.
• Positive, resilient, and solutions-focused.
• Commitment to our organisational values.

Closing Date: Monday 16th February

Final Panel Interviews: Wednesday 25th February

To Apply

If you feel you are a suitable candidate and would like to work for Deaf Blind UK, please do not hesitate to apply.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is a full time and permanent. This role is based at our Bloomsbury/UCL campus with flexibility to work from home on a 40/60 basis (40% working from the office). 

Job description

We are looking for an Intercultural Engagement Manager (Freedom of Speech) to to manage our student-led external speaker events policy and processes, which are key to enabling the Union to balance our responsibility to enable and protect freedom of speech within the law with our fundamental charitable purpose to deliver for the educational benefit of our community and society. 

The role holder will manage the external speakers’ approval process, including assessing the risk rating and the risk mitigation steps required for events. These are essential processes that enable the Union to facilitate student-led events, which broaden the scope of discussion and debate and contribute to the academic and non-academic development of our members, whilst ensuring the safety of those participating. 

The post holder will also work with the Head of Intercultural Engagement to increase the number and variety of skills development opportunities for students, catering to the diverse needs of our members. They will be responsible for expanding the reach and impact of the Impartial Chairs programme, our skills development programme designed to help students tackle contentious issues, develop a nuanced understanding of power dynamics and a toolkit of techniques to enable them to navigate challenging conversations with individuals with different views.

For full details on this role, please view the job pack attached below.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis in 2015, we campaigned successfully for the introduction of community sponsorship in the UK. Citizens UK was then instrumental in proving the model can work in the UK and through training, advocacy, and coordination, we have helped hundreds of local groups welcome thousands of refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots organising with national advocacy to build a sustainable, community-led model of refugee resettlement. In 2025, we campaigned successfully to persuade the Government to introduce ‘named sponsorship’, giving communities greater choice in who they would sponsor. This creates a huge opportunity to grow community sponsorship and to enable UK civil society to step up and honour our proud tradition of offering sanctuary.

Head of Community Sponsorship Role 

This is a rare opportunity to lead Citizens UK’s community sponsorship campaign and help build the movement that will be at the heart of a community-led welcome.

This new role comes at an exciting and crucial time, as we seek to build and embed this new form of named community sponsorship in the UK. As Head of Community Sponsorship you will lead on our strategy to develop named sponsorship as a transformative part of the UK’s approach to refugee resettlement and community power. This will involve building a broad-base of civil society partners ready to sponsor refugees and to add their voice to the campaign. You will lead on the campaigning and advocacy strategy as we ensure quality in the Government policy and cross-Party political support. Citizens UK acts as the Lead Sponsor for local community sponsorship groups and you will oversee their ongoing support and further engagement.

The role foster collaboration with Citizens UK Organisers and alliances, develop sustainable funding strategies, and ensure alignment with Citizens UK’s broader migration and transformation goals. The role will work alongside Citizens UK’s Migrant and Refugee Organising Team and will contribute to the efforts to build the power to create a more welcoming country. You will lead on relationships with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and building its national impact as a driver of cohesion. 

Working as the Head of Community Sponsorship for Citizens UK, reporting to the Assistant Director for Migrant and Refugee Organising (MARO), your main responsibilities will include: 

Career Pathway Headings 

Objectives 

Contribute to Citizens UK and Project Strategic Objectives 

• Build a broad and deep engagement across civil society in named sponsorship, demonstrating the potential for scale and the big tent of support.

• Develop and implement campaign approaches that secure policy goals and build cross-Party political support.

• Develop strategy that develops the leadership of local Citizens members and refugees, strengthens civic institutions and builds trust across difference.

Build and Manage Projects & Achieve Work Targets Effectively 

• Oversee multiple work strands, working in partnership. 

• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals. 

• Establish systems for performance tracking, evaluation, and continuous improvement across project streams. 

Learning, Expertise, Wellbeing & Inclusion 

• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects. 

• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks. 

Develop and Manage External Relationships 

• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), civil society institutions and funders. 

• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader. 

• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions. 

Communications 

• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums. 

• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership. 

• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly. 

Develop and Manage Internal Relationships 

• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures. 

• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK team 

• Ensure that the community sponsorship strategy is aligned with Citizens UK’s other campaigns and work closely with other members of Migrant and Refugee Organising team. 

• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives. 

Generate Income and Resources 

• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work. 

• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors. 

• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D) 

• Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D) 

Experience 

• Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E) 

• Demonstrable track record of strategic leadership in a charity or community-focused setting (E) 

• Experience of managing cross-functional teams to deliver against ambitious organisational goals (E) 

• Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E) 

• Experience in leading campaigning and influencing strategies to secure changes in Government policy (E) 

• Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D) 

• Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E) 

Key skills and knowledge 

• Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E) 

• Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E) 

• In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E) 

• Knowledge and skills in community organising and an understanding of how community sponsorship and campaigning connect with and support the method and aims of organising (E) 

• Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E) 

• Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E) 

• Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E) 

• Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E) 

Personal qualities & values 

• A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E) 

• Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E) 

• Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E) 

• Committed to embedding refugee leadership and lived experience into programme design and delivery (E) 

• Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E) 

• Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E) 

• Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E) 

Note: 

At Citizens UK, we work with communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Who we are:

Hope is here. The Global Returns Project (GRP) is a UK charity unlocking new philanthropy to deliver urgent solutions for our planet.

We are a fast-moving nonprofit that makes donations to high-impact nature and climate charities simple – and we don’t take any fees. We’ve already mobilised nearly £2 million for top environmental solutions and are working to unlock at least £30 million annually by the end of the decade.

We are growing quickly: We expect annual fundraising to increase by 70% this year compared with last year. 

The problem: Charities protecting our planet can turn the tide on climate change and nature loss. They have the skills, strategies and networks to deliver fast and global impact. But less than 2% of philanthropy goes to climate mitigation.

Our solution: In the UK alone, around £2 trillion sits with “HNW+” individuals – those holding between £100k and £30 million. Yet traditional philanthropy largely overlooks them. We’re unlocking this funding by offering trusted, pro bono advice and a simple, portfolio approach to giving. Our expertise in UK wealth advice offers a unique path to scalability and systems-change.

What we are looking for:

Job Title: Major Gifts and Partnerships Lead

We’re looking for a confident, experienced fundraiser to lead major-gift fundraising — securing transformational gifts from high-net-worth individuals while building wealth-adviser relationships that generate referral leads. You’ll own the full pipeline: prospecting, cultivation, making direct asks, closing and stewardship.

The ideal candidate will be excited to cultivate networks of wealth managers, private-client teams and other advisers to HNWIs, and to convert adviser introductions into committed support. You’ll also prospect independently for major gifts outside those referral streams.

To succeed you’ll master three distinct fundraising pitches: a business case for advisers; an impact case to persuade donors to support our portfolio charities; and a systems-change case to win backing for GRP’s operating costs (salaries, office costs, etc) to keep the charity running fee-free.

You’ll be comfortable making direct asks for funding, with evidence of having closed high-value gifts or multi-year commitments. You’ll be willing to roll up your sleeves and get hands-on with everyday cultivation tasks. You’ll thrive in a small team, taking initiative and juggling priorities. Crucially, you’ll care deeply about climate and nature.

Experience required:

Substantial experience in frontline major gifts fundraising (as a guide, likely 5+ years), or an exceptional track record in adjacent fields (private client advisory, philanthropy advisory, etc).

Skills required:

• Major-gifts fundraising, with track record securing high-value and multi-year gifts
• Confidence making direct asks for major gifts
• Prospecting, research and CRM
• Donor stewardship and tailored reporting
• Excellent written and verbal communication
• Team player
• Time management
• High attention to detail
• Strong understanding of, and passion to address, climate change / nature loss

Skills preferred but not required:

• Experience in environmental philanthropy
• Experience managing relationships with wealth advisers
• Geographic expertise in Jersey, Guernsey or other high-potential jurisdictions
• Trust/foundation expertise

Main duties and responsibilities:

Major gifts to GRP’s portfolio of charities

• Prospect, cultivate and convert major gifts from individuals to support GRP’s charity portfolio.
• Act as principal point of contact for HNW client referrals from GRP’s wealth-adviser network.
• Source and qualify major gift leads outside the adviser network and add them to the pipeline.
• Prepare tailored cases for support, bespoke asks and gift agreements for portfolio donors.
• Coordinate with team to ensure timely, high-quality, bespoke stewardship.

HNW wealth adviser relationships

• Prospect, cultivate and manage relationships with wealth managers, family offices, private-client teams, philanthropy advisers, etc as a referral stream for GRP.
• ​Present GRP’s proposition to advisers (meetings, presentations, webinars) and design adviser-facing materials when necessary.
• Develop initiatives to generate adviser referrals (events, webinars, co-branded materials) and track referral performance.
• Target and visit high-potential jurisdictions (e.g. Jersey, Guernsey) and other adviser hubs (est. once per month).

Major gifts to GRP’s operating costs

• Prospect, cultivate and convert major gifts to GRP’s core operating costs.
• Prepare business-case and budget materials that explain the strategic case for core funding.
• Pursue appropriate institutional core funders (trusts, foundations, family foundations) and draft proposals where needed.

Location: Centrally located, light and airy office on Regent Street, London. Minimum one day per week in the office. Approx. one day London/UK travel per week.

Benefits: 12.5 days’ annual leave (pro-rata), plus statutory bank holidays (pro-rata). Occasional 1–2 days’ additional paid leave over Christmas period. Flexible working.

Reports to: CEO

Preferred start date: 2 March 2026. Applications reviewed on rolling basis.

This is an exciting opportunity for someone with excellent strategic, analytical and leadership skills to join Impetus as an Investment Director and support us in our mission to transform the lives of young people.

The Investment Director (ID) is a key member of the Investment Team, playing a leading role in identifying, assessing, and supporting portfolio partner charities and other non-profit organisations to deepen their impact and scale their outcomes. This role works closely with other Investment Directors and Investment Managers to deliver external facing support to portfolio partners as well as internal projects to support the development of the investment model and portfolio strategy.

Investment Directors use strategic thinking, analytical rigour, and senior relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.

About the Investment Team

The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.

The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.  

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.

The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.

The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives.  We care deeply for our colleagues, our portfolio partners and the young people we serve.

About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities we serve, the team itself and the whole of Impetus.  

Key responsibilities

Finding high potential charities and non-profit partners for our portfolio

• Identifying potential charitable organisations for investment 
• Leading in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential; 
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support;
• Developing and presenting high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners

• Managing relationships with partner Chairs and CEOs 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase 
• Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee
• Escalating key risks on performance, leadership and safeguarding 
• Conducting annual partnership review with Sector Leads and partner CEOs
• Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements. 

Supporting portfolio partners 

• Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to:
  • clarify theory of change,
  • define long term ambition,
  • develop growth strategy
  • achieve a step change in the delivery and performance management of outcomes,
  • strengthen leadership (individual and collective) and governance capabilities,
  • develop path to scale,
  • build financial resilience;
• Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression;
• Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work;
• Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale;
• Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature;
• Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery;
• Contributing to internal priorities and working groups (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion)
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums
• Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events.
• Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives.

Person specification

Essential

• A commitment to Impetus’ mission.
• Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner.
• A talent for strategic thinking around complex issues.
• Strong financial acumen and analytical skills.
• Understanding of impact measurement and evaluation fundamentals.
• Tenacity and initiative.
• Ability to flex personal style to needs of charity and leadership.
• Growth mind-set to seek out and act on feedback.
• Proven ability to work independently, and to exercise good judgment.
• Strong planning and time management skills.
• Interest in partnering closely with charities that are doing what it takes to get better.
• A commitment to equity, diversity and inclusion.

If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.

Desirable

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
• Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work.
• Knowledge and expertise in UK education or youth employability sectors.
• Board experience in private, public or third sector.
• Understanding of or experience with commissioning impact evaluations.

Exciting Job opportunity: we are looking for a Participation Worker

Are you looking for a role where you can work directly with young people, make a real difference in their lives, and support them to have their voices heard at local, regional, and national levels? If so, this could be the job for you.

The National House Project (NHP) works with care-experienced young people, encouraging them to take ownership of their futures and supporting them to live connected, fulfilling lives. The approach was co-designed with young people from the outset and is centred around a group work approach. It supports young people to move into properties that become their homes, while also building strong and supportive friendship networks.

NHP supports Local Authorities to establish Local House Projects (LHPs) and to place young people at the centre of decision-making. Once an LHP is established, NHP supports staff to work with young people in inclusive ways, encouraging them to develop solutions to the challenges they face. LHPs enable young people to leave care in a planned and supported way, improve outcomes, and help staff develop relationship-based and psychologically informed ways of working.

To ensure young people are involved at every level of the organisation, each LHP elects two young people to represent them in the Care Leavers National Movement (CLNM). This forum provides a platform to hear, amplify, and act on young people’s voices. Members contribute not only to the development of their own LHP, but also to practice and policy at a national level. CLNM meets regularly, undertakes peer evaluations, hosts and delivers an annual national conference, and provides “expert user” consultancy. Members of this group also sit on the Board of Trustees as expert advisors.

We are looking for someone who is motivated, experienced in working with young people, and excited about supporting them to have their voices heard and acted upon.

Many people enter youth work or social work wanting to make a difference, but find that large organisational systems can limit their impact. At NHP, you will be able to use your energy and enthusiasm creatively, enabling young people to use their care experience to positively influence the systems that support them. You will work with CLNM and the core NHP team to ensure young people continue to drive our work at both local and national levels.

You will need a professional or academic qualification in a related field (e.g. Youth Work, Social Work, Education, or Health). Current registration with a professional body is desirable. We actively encourage applications from care-experienced individuals and will guarantee an interview where the essential criteria are met.

The NHP office is based in Crewe. We support hybrid working and currently spend a minimum of two days per week in the office. This Participation Worker role will support LHPs in the West Midlands. You will be expected to travel regularly to LHPs and attend meetings across the country. Some planned weekend work will be required throughout the year.

Benefits: 31 Days Annual Leave plus bank holidays, 10% Contribution to Pension, Salary Sacrifice Option, Hybrid working, Professional Development

Find out more

If you’re excited by the opportunity to be a part of something transformative, we’d love to hear from you.

ℹ️ You are invited to join the Participation Worker online briefing.

When: Thursday 12th February 1:00 – 2:00pm

Please register in advance for this meeting: 

https://us06web.zoom.us/meeting/register/YBymZxICRxq5QM9QqzLQcA#/registration

After registering, you will receive a confirmation email containing information about joining the meeting.

How to Apply

• Submit your CV and Cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by Sunday 22nd February 2026. Apply now.
• We welcome applications from all backgrounds. If you require adjustments during the process, let us know.
• Interviews are due to take place in person on 2nd and 3rd March 2026 at the NHP Office in Crewe.

Safeguarding Statement
NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies.

Recruitment Agencies: We do not accept unsolicited CVs from agencies.

General Requirements: Right to work in the UK, two professional references, and a DBS check.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for an Advice and Wellbeing Administrator to provide high quality administrative support to the Advice & Wellbeing team. The role will provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration. This role may also include triaging Advice Service and Sexual Violence Liaison Officer enquiries, booking appointments, maintaining electronic records and providing administrative support to the Advisors/Officers. 

Have you got excellent verbal and written communication skills? Are you able to understand and work within policies, procedures and regulations? If the answer is yes, then we want to hear from you.
 

Our ideal candidate will manage the various shared email inboxes and ensure that enquiries are responded to in a friendly, effective and efficient manner. The right candidate will handle personal information in a sensitive manner and in accordance with policies and procedures around confidentiality and data protection. The successful role holder will also work collaboratively with other members of the team to ensure that an outstanding Advice Service and wellbeing projects are provided that meet the needs of UCL students. 

In every part of our society, from classrooms to boardrooms and from football pitches to building sites, more people need support for their mental health. At Response, we are rising to the challenge and putting the person first. We need you to help us achieve that.

About Us:

For 60 years, RESPONSE has been pioneering mental health supported housing services for over 500 adults and hundreds of Young People across West Berkshire, Oxfordshire and Buckinghamshire.

Mental health and multiple disadvantage is the common thread through all our services. We deliver this through enabling individuals to live safely and well in communities, offering housing, psychologically informed care, life skills and support in developing social connections. We provide a sliding scale of support - from prevention interventions in local communities to intensive support for serious mental illness in our CQC registered care home. Our approach positions us as a support and care organisation first with housing as an enabler, not the product.

Our AMBITION is illustrated in our numerous NHS and Council contracts and turnover of around £18m, meaning we’re well-placed to deliver life changing services in the community, with our high quality support and stable homes.

Who we are looking for:

You would  play a vital role in the leadership of our fantastic organisation ensuring effective delivery of our strategy. A genuine interest and commitment to the organisation's Mission, Values and Strategic Goals is essential along with an understanding of compliance, risk management and operational best practice.

We are seeking a few individuals with experience at a senior leadership level in at any of the following areas:

Housing, Accommodation and Tenancy Management

• Knowledge of supported housing operations
• Understanding of housing regulations, compliance and safeguarding
• Experience managing tenancies or accommodation services

Asset and Property Management

• Oversight of property portfolios or maintenance strategies
• Experience with capital projects, repairs, and long-term asset planning
• Understanding of health & safety and building compliance

IT and Digital Transformation

• Digital transfrmation, cloud systems, or data strategy
• Cybersecurity, infrmation governance, or digital service delivery
• Experience mdernising organisational infrastructure or digital tools

What you will do:

• Ensure legal, regulatory and constitutional compliance: including charity law, governing documents, relevant legislation, and integrity in decision-making.
• Provide strategic leadership oversight: setting mission, strategic goals, overseeing key organisational decisions and performance.
• Oversee governance structures and risk management: ensuring appropriate systems of control, risk frameworks and delegation arrangements are in place.
• Actively engage with the organisation: building relationships, visiting services, participating in committees, and contributing skills, ideas, and time.

As a large organisation, we need Trustees who can invest a suitable amount of time, on a flexible basis, each month. As a guide, a Trustee could be investing around 5 hours a month to RESPONSE (to include the formal board meetings, which take place bi-monthly). However, if you are unable to commit to this time, we would still like to speak to you about what you can offer!

How to Apply:

Response will continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and individuals accessing our services. We are proud of our commitment to diversity and inclusion and welcome applicants from under represented backgrounds. For further information and to find out how to apply please visit the RESPONSE website: . Alternatively, if you would like to arrange an initial informal conversation with Nicola Leavesley (CEO) please contact Claire Pouncey, Executive PA on

Do you want to help keep a busy dog-loving workplace running smoothly?
We’re looking for a Facilities and Post Room Coordinator to support the day-to-day operation of Dogs Trust’s London office. You’ll manage incoming and outgoing mail, maintain supplies and equipment, and assist with facilities tasks to ensure a safe, welcoming, and well-functioning environment for staff and visitors.

What does this role do?

As a Facilities and Post Room Coordinator, you'll: 

• Coordinate facilities contracts, office supplies, and related purchase orders and invoices.
• Provide support to colleagues and visitors, including meeting room setup, AV assistance, and reception cover.
• Manage incoming and outgoing post and couriers, ensuring timely distribution and deliveries.
• Maintain communal areas, monitor stock, report building issues, and carry out First Aid and Fire Marshal duties.

Interviews for this role are provisionally scheduled for Tuesday 24th February, and will take place on Teams.

Could this be you?

You’ll have experience in a busy administrative environment, delivering excellent customer service with strong communication and interpersonal skills. Highly organised and proactive, you’ll be confident managing multiple tasks, willing to undertake First Aid and Fire Marshal training.
 

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Please note, Dogs Trust is a wholly independent organisation, free of association with any political party. Our independence is critical, as it allows us to pursue our mission to campaign on dog welfare issues, on behalf of the UK’s dogs and their owners. For our public affairs roles, the ability to display political neutrality in the public eye or when working with MPs is essential.