84 Training manager volunteer volunteer roles in Newcastle

Action for Refugees in Lewisham is looking for a trustee to act as secretary, supporting the board's governance role helping AFRIL deliver for refugees and vulnerable migrants in south-east London. Time commitment is flexible, and not onerous, and formal company secretary functions are supported by a member of staff.

AFRIL was founded in 2006 to support asylum seekers, vulnerable migrants and refugees in south-east London to lift themselves out of poverty and rebuild their lives in the heart of our community. Our support is holistic: both crisis support to meet immediate need, and longer-term, flexible programmes that tackle the underlying problems that lead to crisis, supporting people to integrate, contribute and thrive. We work in the community across south-east London, including in local asylum hotels.

We are a small charity, with mostly part-time staff, but we make a significant difference. Our client group is predominantly people in, or with experience of, the asylum system. We also support newly granted refugees, and migrants with no recourse to public funds who have complex and unmet protection needs.

AFRIL's board of trustees is collectively responsible for supporting and challenging the charity to oversee its good governance and proper financial control in line with its charitable aims and strategic plan, charity law, and all other relevant legislation. The time required of trustees is not onerous, and is flexible - although it is, of course, possible to take on more responsibility and expand your time commitment.

As a board member, you will be expected to be available for board meetings approximately every two months, which are generally an hour and a half long and take place in a weekday evening. These mostly take place online, with occasional hybrid meetings or meetings in-person.

As secretary to the board, you will be responsible for the timetabling of meetings, the agenda, and for taking and sharing a minute of board meetings – just main points and actions – to support the board in carrying out our remit. You may also assist with other areas of support to the governance for the charity, such as ensuring that we maintain regular review of the organisation’s policies, and providing some assistance from time to time to the member of staff leading on liaison with the Charity Commission and Companies House.

You will also need to be able to commit some ad hoc time to consider papers ahead of meetings, and occasionally to take part in email discussion on issues as they arise. You would also be expected to attend the charity’s AGM, which tends to take place on a Saturday afternoon in January/February.

We value diversity in our trustee team, as we do in the staff team. We particularly welcome applications from anyone who can bring lived experience of the immigration and asylum system, and are always keen to see applications from people with experience with fundraising, or with HR. We welcome applications from everyone, regardless of age, disability, sex, gender identity, sexual orientation, race, religion or belief.

To apply, please submit a short (no more than one side of A4) letter explaining why you would like to join AFRIL’s board, and what skills and experience you would bring to the role, along with your CV.

This is an excellent opportunity for someone with experience in business development, corporate partnerships, account management, sales, CSR, philanthropy, or fundraising to use their skills to make a tangible difference in the lives of refugees.
You will play a key role in helping Plateful Café develop relationships with local and national businesses, generating support through corporate donations, sponsorship, employee volunteering, catering contracts, and long-term strategic partnerships.

Key Responsibilities
Corporate Engagement

• Identify and research prospective corporate partners aligned with Plateful Café's mission.
• Develop and maintain a pipeline of potential supporters and business contacts.
• Introduce Plateful Café to local businesses, corporate foundations, and employers.
• Arrange introductory meetings and networking opportunities.
• Support the development of corporate partnership proposals and presentations.

Income Generation

• Help secure financial donations, sponsorships, and in-kind support.
• Identify opportunities for corporate grant funding and charitable giving programmes.
• Promote employee fundraising opportunities and workplace giving schemes.
• Explore sponsorship opportunities for training programmes, events, and community activities.

Catering and Enterprise Development

• Promote Plateful Café's corporate catering services to local businesses.
• Identify opportunities for meetings, events, lunches, conferences, and hospitality catering.
• Support the development of long-term catering relationships and repeat customers.
• Help position Plateful Café as a preferred socially responsible catering supplier.

Employee Volunteering and Skills Sharing

• Develop opportunities for corporate volunteering.
• Encourage businesses to provide mentoring, employability support, and workplace visits for our trainees.
• Build relationships that create pathways into employment for refugees completing our training programmes.

Strategic Support

• Provide advice on corporate engagement and relationship management.
• Help strengthen our corporate partnership strategy.
• Support impact reporting and stewardship of existing partners where required.

We Are Looking For Someone Who Has
Essential

• Experience working in a corporate environment, business development, account management, sales, marketing, CSR, partnerships, fundraising, or a related field.
• Excellent networking and relationship-building skills.
• Confidence engaging with senior stakeholders and business leaders.
• Strong written and verbal communication skills.
• Ability to work independently and proactively.
• Commitment to diversity, inclusion, and supporting refugees.

Desirable

• Experience within the charity or not-for-profit sector.
• Knowledge of corporate social responsibility (CSR), ESG, or social value initiatives.
• Experience securing sponsorships, partnerships, or fundraising income.
• Existing business networks in London.
• Experience developing corporate volunteering programmes.

What You Will Gain

• The opportunity to make a meaningful impact on the lives of refugees and people seeking asylum.
• Experience supporting a growing and ambitious social enterprise charity.
• The chance to shape and influence our corporate partnerships strategy.
• Opportunities to meet business leaders, charity professionals, and community partners.
• A reference and recognition for your contribution.
• The satisfaction of helping create employment opportunities and brighter futures for people rebuilding their lives in the UK.

Our Values
At Plateful Café, we believe that everyone deserves the opportunity to contribute, belong, and thrive. We celebrate diversity, value lived experience, and use food to bring communities together.
We welcome applications from people of all backgrounds and particularly encourage applications from individuals with experience of migration, displacement, or supporting diverse communities.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities will include:

• Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
• Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
• Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
• Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
• Contribute to the overall Bid strategy alongside other stakeholders.
• Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
• Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
• There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
• Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.

What are we looking for?

Education, Skills and Experience: Requirements

Essential:

• At least three years of experience in successfully leading teams within a bid environment.
• Proven track record of improvement and achievement - processes and people
• Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
• Ability to write strong proposals and experience as an estimator
• Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
• Ability to persuade and influence others
• Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
• Ability to work to deadlines
• Strong business/commercial acumen
• Keen attention to detail
• Commercially sound judgement
• Strong negotiation skills.
• Strong financial skills

Desirable:

• Leadership qualification (CMI or ILM)
• Experience with an integrated project management / ERP system (Enterprise Resource Planning)
• Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
• MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free.  You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

About the role:

Strong HR support:

• Ensures volunteers are welcomed, supported, and guided effectively.

• Maintains safeguarding, confidentiality, and compliance standards.

• Creates visibility and consistency in volunteer management.

• Strengthens the organisation’s ability to grow and sustain impact.

Without this role, volunteer onboarding and support can be inconsistent and unclear. With it, volunteers experience a clear, safe, and structured pathway to meaningful engagement.

Experience Qualification and Requirements

Technical & Administrative Skills

• Experience in HR support, administration, or volunteer coordination.

• Proficient in record-keeping and document management.

• Ability to draft clear role descriptions, agreements, and HR communications.

Analytical & Organisational Skills

• Strong attention to detail and accuracy.

• Ability to organise multiple tasks and maintain structured records.

Communication Skills

• Clear written and verbal communication.

• Ability to liaise sensitively with volunteers and staff, respecting confidentiality.

Preferred Background

• Human Resources, Administration, Volunteer Management, or related fields.

• Experience with safeguarding and supporting volunteers.

• Previous work in remote or community-driven organisations is a plus

Main Responsibilities/ Key Duties

Volunteer Recruitment & Onboarding

• Assist HR Manager in attracting and onboarding new volunteers.

• Prepare volunteer agreements, role descriptions, and induction materials.

Record-Keeping & HR Administration

• Maintain accurate volunteer records and documentation.

• Support HR processes, including tracking training and compliance requirements.

Safeguarding & Policy Support

• Ensure volunteer engagement complies with safeguarding policies.

• Support confidential HR processes and reporting.

Cross-Functional Collaboration

• Work with team leads and operations staff to ensure volunteers are integrated and supported. 

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

About the role

We are currently advertising for a Chair of Medaille Trust. The Chair will ensure the Charity is well-managed and governed, strategically focused, legally compliant, and accountable, whilst also supporting the board and management to achieve the Charity’s mission.

Key responsibilities:

• Leadership and Governance: The chairperson leads the board of trustees and line manages the Chief Executive Officer, ensuring that the Charity operates in line with its governing document, legal requirements, and charitable objectives. They help the board focus on strategic matters rather than day-to-day operations while maintaining oversight.

• Strategic Oversight: The chair ensures the board has regular access to information from the CEO and other key staff, to enable it to make key strategic decisions in the Charity’s best interests, including financial planning, resource management, and long-term goal setting. They help the board distinguish between operational issues and governance matters, keeping the focus on the bigger picture while ensuring they are aware of any risks or complaints the Trust and its management may face.

• Board Coordination and Development: The chair coordinates board activities, works with the secretary to set agendas, chairs meetings, and fosters a positive board culture. They lead trustee recruitment, succession planning, and ensure the board has the necessary skills and diversity to function effectively.

• Policy and Compliance: The chair ensures that appropriate policies and procedures are in place, that the Charity complies with relevant laws, and that reporting and accountability mechanisms are followed. They oversee delegations of authority to staff or committees and ensure these are documented and regularly reviewed.

• Representation and Advocacy: Acting as a figurehead, the chair represents the Charity externally, communicates with religious and other partners, and may on occasion, act as a spokesperson for the organisation.

• Support and Liaison: The chair often serves as a link between the board and the Charity’s CEO, setting objectives, holding regular meetings, questioning, conducting appraisals and providing guidance and support while respecting operational boundaries.

• Safeguarding: The Trust will respond to all safeguarding concerns or allegations that come to its attention. It does this through the implementation of its policies, practices and code of conduct. The Trustees are committed to ensuring this commitment is and remains at the centre of all the Trust’s work.

Location: Board meetings are held in London and occasional visits to Safe Houses across England

Time Commitment: Four Board meetings per year, regular meetings with the CEO, occasional 1:1 meetings with individual Trustees and representing the Charity at various events

What we offer: Meaningful and impactful opportunities for volunteers to gain experience in a sector, that makes a profound difference to the lives of survivors of human trafficking and modern slavery.

Expenses reimbursed in line with Medaille’s Expenses Policy.

A DBS check completed and paid for by Medaille.

If you have any queries, please visit Medaille Trust website.

This position is subject to a satisfactory Standard Disclosure & Barring Service check. Closing date: Friday, 18 September 2026 at 10am

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK. We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our “Pursue Work” helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Historical Information

Medaille Trust was started by a member of the congregation of the Sisters of St Joseph of Annecy in 2006 with the support of Catholic Religious Congregations across the country. Sr. Ann Teresa’s vision and that of the Catholic Religious congregations remain key to our identity. Our work continues to be guided by the principles of Catholic Social Teaching: human dignity, solidarity, preferential option for poor and vulnerable people, and the dignity of work.

Join our amazing volunteer team to make a real difference to people living with sight loss. You’ll be supporting people to come together in a group setting, to benefit from each other’s company, knowledge and encouragement, leading to reduced isolation, stronger networks of support, and new friendships. You can support with either local and regional telephone groups or face-to-face groups.

What you’ll be doing:
• Meeting and greeting group members on arrival or joining virtually.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Assisting with group activities (if appropriate).

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Week

Key requirements

• 1 reference Criminal record check

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An interest in group or community work. • A sociable personality. • A commitment to working towards a society where people with sight loss are equal participants.

For more than a century, the RAF Benevolent Fund has stood beside the RAF Family;
through war and peace, hardship and change. From the first day in uniform to the final
years of life, we have been a constant source of emotional, practical and financial support.
Today, our work reaches serving personnel, veterans, families and the bereaved in more
than 30 countries.
As the demands on the RAF Family grow in complexity and urgency, so too must the resilience
of the charity that serves them. Our ability to provide life-changing support, whether keeping a
family in their home, helping veterans navigate injury or isolation, or walking beside the
bereaved, relies on strong, stable and sustainable income streams. Therefore, we are seeking a
Trustee with significant fundraising expertise to help shape and strengthen our long-term
financial future. The successful candidate will join our diverse and highly skilled Board and
Fundraising, Communications and Engagement Committee to:
• play a key strategic role in supporting our fundraising vision and strategy
• provide strategic input into fundraising plans and campaigns
• support and advise on income generation, donor engagement and partnerships
The full role description can be found on our website here. The role is voluntary, however
reasonable out-of-pocket expenses are paid. We will provide the successful candidate with a
bespoke induction programme and relevant training / development.
Interested?
We would love to hear from you if you have the experience and passion we are seeking.
Please send an up-to-date CV and covering email / letter outlining your background, skills,
experience and interest in the role. Email address and contact details can be found on our website. If you have any questions about the role or would like to have an informal
discussion prior to applying, please contact Lisa (information on website).
We welcome applications from anyone who has the experience we are seeking, irrespective of
background, community, industry or protected characteristics. If you require any reasonable
adjustments as part of your application process, please let us know. You must be eligible to be
a charity trustee under UK law to be considered for this role. We operate safer selection
practices; this will involve the successful candidate being required to have a Disclosure and
Barring Service check.
Applications will be considered on a rolling basis, and this position will remain open until we
have found our ideal candidate. No agencies please.

Use your expertise to shape education, influence communities, and grow as a leader 

Role available at City of Sunderland College.

Are you a business leader or corporate professional looking to make a meaningful impact outside the boardroom? 

By becoming a volunteer governor at a further education (FE) or sixth form college, you’ll help shape the strategic direction of an organisation that transforms lives through education and skills—while strengthening your own governance experience and leadership credentials. 

Why it’s relevant to professionals like you 

Further education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving—from engineers and IT specialists to healthcare professionals and construction experts. 

As a college governor, you’ll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed. 

This is an opportunity to: 

• Apply your corporate skills in a leadership role 

• Gain board-level experience and enhance your CV 

• Contribute to local economic growth and social mobility 

• Support a vital sector during a time of transformation 

What will you be doing? 

As part of a governing board, you’ll: 

• Set strategic direction: help define the college’s mission and goals 

• Hold leadership to account: monitor finances, performance, and outcomes 

• Ensure governance excellence: make decisions in the best interests of learners and stakeholders 

• Act as a charity trustee: ensure financial sustainability and legal compliance 

You’ll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners. 

Who are we looking for? 

We welcome professionals from a broad range of sectors, including but not limited to: 

• Finance, Audit & Risk 

• HR, People & Culture 

• Strategy, Transformation & Operations 

• Technology, AI & Digital 

• Legal, Governance & Compliance 

• Marketing, PR & Communications 

• Education, apprenticeships, or vocational courses 

What matters most is your strategic thinking, commercial awareness, and commitment to helping others succeed. 

Prior education experience is not required. Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed. 

Time commitment 

Expect to give approximately 1–2 days per month, including: 

• Attending board and committee meetings (in person or remote) 

• Reading papers and preparing questions 

• Participating in training and occasional college visits 

The time commitment is manageable alongside a full-time role—and many employers actively support staff to take on governance roles as part of their professional development. 

Where you’ll be needed 

Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across England, with new opportunities added regularly. 

What’s in it for you? 

This role offers the opportunity to: 

• Enhance your board-level and governance experience 

• Develop strategic oversight and leadership outside your day-to-day role 

• Expand your professional network 

• Give back in a way that creates long-term, measurable impact 

About Boards for Education 

Boards for Education is a charity that sources and supports volunteers for governing boards. We aim to improve educational outcomes for children, young people, and adult learners by strengthening governance across the education sector. 

With more than 25 years’ experience and a national network of partners, we connect schools, academy trusts, colleges, and education charities across England and Wales with skilled, independent volunteers. 

Ready to step into a strategic, purpose-driven leadership role? 

If you’re ready to bring your corporate insight to the education sector and help shape the future of skills, opportunity, and social mobility—we’d love to hear from you. 

Apply now to become a volunteer college governor. 

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

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Lead Volunteer

Mind Retail

Role Profile

Located at

Shop Based

Department

Mind Retail 

Hours

Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

About the role

Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.

Key tasks

Our Lead Volunteers are responsible for all of the following tasks:

· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:

o Setting up the till and cashing up at the end of the day

o Conducting a shop floor walk

o Conducting health & safety compliance checks, such as inputting information into our H&S system

o Checking shop emails and cascading key messages to the team

o Securing the shop

o Making sure housekeeping and cleaning is completed

· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.

· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide

· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.

· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.

· Performs management till functions such as refunds.

· Provides direction and support to shop volunteers, following instructions from the shop management team.

· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.

· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.

Like our other volunteers, Lead Volunteers also support with the below key tasks:

· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.

· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.

· Actively promotes Gift Aid to maximise contributions from donations.

· Supports with the rotation, quality and replenishment of stock in order to maximise sales.

· Answering the shop telephone and taking messages from customers and our internal teams

· Ensures excellent shop standards at the end of the trading day and following closedown procedures

What you’ll gain from being a Lead Volunteer

· Experience working as part of, and leading, a diverse team

· Shop management and retail management experience

· Key holder experience

· Opportunity to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

About you

· Commitment to our values & behaviours

· Enthusiastic and committed to achieving shop targets

· Flexible and adaptable approach

· Ability to work as a team and on your own initiative

· Able to build good working relationships

· Ability to work within Mind Retail’s policies and procedures

· Willingness to learn

· Good customer service skills

· Good communication skills

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Our Cat Fosterers play a vital role by providing a temporary, loving home for cats that are in the care of the RSPCA.

Why we want you 

We are the RSPCA South Bucks Branch and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteer fosterers are incredible, they play an essential role in helping us carry out our important animal welfare work by caring for cats and enabling them to be rehomed. 

You could be fostering an animal for just a few weeks, or it could be a longer term placement for several months and in a few cases it can be longer. 

What you will be doing 

Providing care and suitable housing in a safe environment for cats while they are in foster care in accordance with Society policies and guidelines.

Feeding, watering, providing enrichment, socialising and grooming cats (as appropriate).

Liaising with your Cat Co-ordinator regularly. For cats ready for rehoming: sharing photos and videos to the cat coordinator to enable them to raise awareness and rehoming. 

If the animal has specific needs you will be supported by your local team of fosterers to enable you to provide the care needed.

Offering a separate room to keep the cat/s in and separate from your own animals.

Some cats may have had surgery and will need a period of cage rest. This will be provided.

Your family/household must be fully supportive (and checked/confirmed that there are no cat allergies within the household).

All members of the household should discuss with their GP whether a tetanus vaccination is required, and make a decision based on this.

Transporting your foster cat safely for vet appointments.

Allowing a potential adopter to enter your home to view a cat up for adoption after they have been assessed by the cat co-ordinator, a volunteer can support you in this. 

Completing the local branch paperwork relating to the cats in your care.

The skills you need 

Volunteers must be aged 18 or over. 

Previous experience of fostering would be beneficial, and experience caring for cats is essential. 

If you have existing cats, they must be spayed/neutered and vaccinated. 

If in rented accommodation, permission from the landlord must be obtained. 

You must live in South Buckinghamshire or close to Chesham.

Volunteers must complete an online induction, you will need to have basic IT skills and access to a PC or laptop, or have someone who can help you carry out the induction. 

What's in it for you 

Meet like-minded people and get to know more about the work of the RSPCA South Bucks Branch.

Add an important animal welfare role to your CV.

A great induction and training relevant to your role. 

Support from our local and national teams.

You’ll be making a huge difference to the welfare of animals. 

What we provide you

We provide all the food, litter, medication and equipment needed to foster cats in our branch. Any other expenses must be agreed in advance with the Finance Manager.

A community of local fosterers to draw support and information.

Regular contact with your cat coordinator to support you.

Disclaimer 

Our fosterers are subject to an informal interview, home assessment visit, two satisfactory references and completion of online induction training including Health and Safety. 

Are you passionate about animal welfare and wanting to make a difference to the lives of cats and kittens in the York area? Join us as a Foster Coordinator to support the rescue, rehabilitation and rehoming of cats and kittens. 

Role overview:

As the Volunteer Foster Coordinator, you will play a vital role in managing our foster program for cats in our care. This position is essential for ensuring that our cats are placed in loving, temporary homes while they await adoption. You will collaborate closely with foster carers, potential adopters, and other volunteers to create a supportive environment that benefits both the cats and their fosters.

Key responsibilities:

• Foster management: Oversee the onboarding and ongoing support of foster carers.

• Communication: Serve as the primary point of contact for foster carers, addressing any questions or concerns and providing necessary updates. Communication will primarily occur through email and messaging platforms, access to facebook and Whatapp is essential.

• Training and support: Provide guidance and resources to foster carers on cat care, behaviour, and best practices to ensure the well-being of the cats in their care and ensuring our policies and procedures are upheld.

• Record keeping: Maintain organised and accurate records of foster placements, including intake forms, health updates, and feedback from foster homes.

• Coordination of resources: Ensure that foster homes have the necessary supplies (food, litter, etc.) and access to veterinary care as needed.

• Post-Foster follow-up: Check in with fosterers to gather feedback and facilitate any transitions to permanent homes, ensuring a smooth process for both the cats and their fosters.

What we’re looking for:

• Passion for animal welfare: A strong commitment to the well-being of cats and a desire to support their journey to permanent homes.

• Excellent communication skills: Ability to build rapport and communicate effectively with foster carers and the volunteer team.

• Organisational skills: Strong attention to detail and the ability to manage multiple foster placements simultaneously.

• Computer proficiency: Familiarity with Microsoft Word, Excel, and communication platforms such as email and social media.

• Previous experience in animal rescue: Preferred but not essential; a willingness to learn and grow in this role is important. It is essential, however, to have experience and knowledge of cat health and behaviour.

Why Join us?

• Make a difference: Play a crucial role in the lives of cats and their foster families.

• Gain experience: Develop valuable skills in animal rescue and foster care management.

• Community support: Become part of a dedicated team of animal lovers and advocates.

• Ongoing training & development: Receive support and guidance from experienced volunteers and trustees.

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Scotland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people