Volunteer volunteer roles in Scotland

PUBLICITY & MARKETING VOLUNTEER

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Publicity & Marketing volunteers play an essential role in publicising and raising awareness of their local branch’s activities.

What will you do? 

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Collecting case studies from the clients we help

• Writing stories for the local press

• Distributing literature

• Arranging talks

• Working with the Central Team to promote panel activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What skills will you need for this role?

• Confident using Microsoft Office, the internet and email

• Confident using social media platforms

• Warm, approachable and confident to engage with clients to gather their story

• Able to follow REMAP policies and procedures

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• A commitment to our values

You’ll also need to complete the induction checklist and some online training.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led podcast, YouTube channel, and healing membership organisation. We provide a platform for survivors and whistleblowers to share lived experiences, expose systemic issues, and promote solutions rooted in culturally trauma-informed care.

Our membership supports young people and survivors through healing, education, and digital skills development. Members participate in our Alchemic 369 Book Club, engaging in discussions and critical analysis of African, Caribbean, and world history, Ifa, classics, and political thought. Members also benefit from author discussions, subsidised plant-based retreats, and a supportive community focused on empowerment and growth.

We are a mission-driven organisation combining healing, education, truth-telling, and community empowerment.

Our Content Focuses On:

• Survivor stories (CSA, RSA, CT, CA)
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Our mission is to challenge harmful cycles, expose hidden truths, fight for justice, and create lasting social change.

Job Purpose

To design and build the digital management systems that will serve as the operational backbone of the IFA Retreat, enabling effective management of procurement, inventory, staffing, suppliers, budgets, projects, maintenance, and reporting through a centralised platform.

About the Role

As a Volunteer Business Systems Developer, you will design and implement the retreat's management infrastructure using platforms such as Airtable, Notion, ClickUp, Monday, Odoo, or similar database solutions.

Working alongside the Operations and Procurement Consultants, you will translate operational requirements into practical digital systems that support the retreat from development through to full operation.

Key Responsibilities:

• Build databases and operational dashboards
• Create workflows and automation systems
• Develop reporting and approval processes
• Design supplier directories and inventory registers
• Create staffing and project management systems
• Build operational tracking and performance tools
• Support scalable, transparent, and efficient operations

This role is essential to ensuring accountability, operational excellence, and sustainable growth.

Ideal Candidate

We are looking for someone who:

• Enjoys building systems that solve real-world problems
• Is organised, analytical, and process-driven
• Can translate complex operations into user-friendly workflows
• Communicates effectively with technical and non-technical stakeholders
• Is interested in African cultural development projects
• Is committed to long-term involvement and continuous improvement
• Is open to learning about Yoruba culture and the retreat's mission

Skills & Experience

• Experience with Airtable, Notion, ClickUp, Monday, Odoo, or similar platforms
• Experience creating workflow automation and reporting dashboards
• Strong database design and information architecture skills
• Experience documenting business processes and procedures
• Knowledge of procurement, inventory, project management, and operational reporting systems
• Ability to integrate multiple operational functions into a single platform

Desirable:

• Experience supporting hospitality, tourism, construction, or non-profit projects
• Knowledge of African development, cultural, or heritage initiatives

What You Will Gain

• Practical systems-development experience
• Portfolio-building opportunities
• Leadership mentorship and professional development
• Networking opportunities within a growing organisation
• Experience contributing to a purpose-driven project
• Creative freedom and personal growth
• Potential future paid opportunities
• Direct pathway to future leadership and operational roles
• Opportunity to help build a nationally recognised healing and education platform
• COS opportunities for top-performing team members

This role is designed as a long-term pathway into greater responsibility, professional growth, and potential paid opportunities as the organisation expands.

We believe in collectivism rather than individualism—as the platform grows, so do your opportunities, influence, and impact.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteering
• Dislike detailed reporting or systems work
• Are seeking immediate paid employment
• Prefer not to contribute to strategic decision-making

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available)
• A short introduction about yourself
• Why this mission resonates with you
• Any relevant experience, ideas, or vision you would bring to the role

We welcome people passionate about healing, justice, education, empowerment, and creating lasting community impact.

Volunteer Filmmaker / Documentary Maker / AI Story Creator / Content Creator

Help Us Tell the Story of the Lyonic Scots to the World

The Lyonic Scots Society is a Scottish heritage and cultural organisation dedicated to preserving and sharing our history, traditions, and creative spirit. In 2026, our community stepped proudly onto the global stage — and now we’re building a storytelling identity worthy of that legacy.

We’re looking for a creative volunteer filmmaker, documentary maker, AI storyteller, or digital content creator to help us bring our heritage to life through powerful visual and narrative media. If you love culture, storytelling, and creating content that resonates, this role is for you.

The Role

You’ll help shape how the world sees the Lyonic Scots — crafting films, short documentaries, AI‑generated stories, and digital content that captures our heritage, our people, and our journey. Your work will help us connect with audiences across Scotland and around the world.

What You’ll Do

• Produce short films, mini‑documentaries, or interview‑based content about our heritage, traditions, and community.

• Create AI‑generated short stories, visual narratives, or creative digital pieces inspired by Scottish culture.

• Develop social media content — reels, shorts, story posts, and cinematic clips.

• Capture or create footage from events, gatherings, and cultural activities.

• Support the creation of campaign videos, heritage storytelling projects, and global outreach content.

• Work with our communications team to ensure a consistent narrative and visual identity.

What We’re Looking For

• Strong filmmaking, editing, or digital storytelling skills (Premiere Pro, DaVinci Resolve, Final Cut, CapCut, or similar).

• Experience in documentary-style storytelling, short‑form content, or AI‑assisted creative production.

• A flair for heritage, symbolism, and narrative-driven content.

• Ability to work independently and interpret creative briefs.

• Passion for Scottish culture, history, storytelling, or community development.

What You’ll Gain

• A chance to build a global portfolio with meaningful, heritage‑driven creative projects.

• Experience working with a growing international cultural organisation.

• Recognition across our published materials, social media channels, campaigns, and events.

• The opportunity to help shape a cultural legacy through film and storytelling.

• Invitations to join us at events — seeing your work showcased and celebrated in real time.

How to Apply

Please send your portfolio, showreel, or examples of your creative work — along with a short note about your interest in Scottish heritage and storytelling — through the Charity Job site.

LYONIC SCOTS

The Lyonic Scots Society is a Scottish heritage and cultural organisation. Our mission is to preserve and share our history, traditions, and creative spirit with the world. In 2026, we took our community global, and now we’re building a visual identity worthy of that legacy.

The Role

We’re looking for a creative volunteer Graphic Designer to help shape the visual face of the Lyonic Scots. You’ll design materials based on our identity and help us bring our heritage to life and help us connect with audiences worldwide.

What You’ll Do

• Design logos, emblems, and digital branding for our global community

• Create digital and print promotional materials — posters, banners, booklets, and social media graphics

• Develop merchandise designs (badges, apparel, and souvenirs)

• Support the creation of event visuals and campaign artwork

• Collaborate with our communications team to ensure brand consistency

What We’re Looking For

• Strong design skills and proficiency in Adobe Creative Suite or similar tools

• A flair for heritage, symbolism, and storytelling through design

• Ability to work independently and meet creative briefs

• Passion for Scottish culture, history, or community development

What You’ll Gain

• A chance to build a global portfolio with meaningful, heritage-driven projects, using your designs created in your portfolio.

• Experience working with a growing international organisation

• Recognition in published materials, social media and campaigns

• The opportunity to help shape a cultural legacy

• Opportunity to join us at any events, where you will see your design in active usage

How to Apply

Please send your portfolio or examples of your work, along with a short note about your interest in Scottish heritage and design, through the Charity Job site.

LYONIC

SCOTS

About Circular Kitchens

Circular Kitchens is a social enterprise and membership platform designed to help restaurants, cafés, pubs, food stalls, and other catering businesses become fully circular: Plastic Free, Ecological, Local, and Zero Waste.

By working with the hospitality sector, we are helping regenerate local communities, strengthen regional food systems, and increase demand for ecological and regenerative agriculture in the UK. Our current focus is launching Circular Kitchens in Whitstable and supporting our first mover restaurants to achieve 3 Star Circular Kitchens certification. Based on learnings from this pilot, we are preparing to scale across the UK, growing our environmental and social impact.

Role Description

Circular Kitchens is seeking a volunteer to support our early-stage software platform development, with a focus on how we manage restaurant resources, pledges, and audits using Coda. We are already working with a highly-skilled volunteer who has developed a strong plan of action and who will serve as a project manager and mentor. 

This role will include working with tools such as Coda, Softr, and Mailchimp to set up automations, clean up data, and brainstorm on future platform improvements. This work supports the early foundations of a scalable platform designed to support hundreds of Circular Kitchens members over time. It is a chance to work with fantastic people, quickly see the impact of your contribution, and be a part of truly building sometihng from the ground up! 

An Ideal Candidate Will Be:

• Experienced in computer science, data science, or a related field

• Comfortable working with digital tools, databases, and information management platforms like Coda

• Excited to work on evolving, early-stage systems

• Well organised with a strong attention to detail

• Interested in digital systems, platforms, or operational design

• Curious about startups, social enterprise, and/or sustainability

This is a voluntary role with a flexible time commitment, offering the opportunity to contribute to the operational backbone of a growing social enterprise and work closely with the founding team on systems designed to have real-world impact.

To apply, please share your CV along with a short note outlining your interest, any relevant experience, and your desired time commitment.

About Circular Kitchens

Circular Kitchens is a social enterprise and membership platform designed to help restaurants, cafés, pubs, food stalls, and other catering businesses become fully circular: Plastic Free, Ecological, Local, and Zero Waste.

By working with the hospitality sector, we are helping regenerate local communities, strengthen regional food systems, and increase demand for ecological and regenerative agriculture in the UK. Our current focus is launching Circular Kitchens in Whitstable and supporting our first mover restaurants to achieve 3 Star Circular Kitchens certification. Based on learnings from this pilot, we are preparing to scale across the UK, growing our environmental and social impact.

Role Description

We are seeking a volunteer to support our marketing and communications efforts as Circular Kitchens continues to grow. This role offers the opportunity to contribute creatively across a range of activities with particular focus on social media, graphic design, and video production. 

Ideally, the volunteer will contribute to: 

• Creating and editing Instagram posts, with a focus on reels 

• Conducting video interviews with key stakeholders 

• Working in Canva to ensure communications materials (social media posts, newsletters, printed collatoral like flyers etc) all look fresh, professional, and consistent 

The role is intentionally flexible, and contributions can be shaped around the volunteer’s interests, skills, and availability. There are no set hours or fixed expectations, and the focus is on collaboration, learning, and creative contribution.

An Ideal Candidate Will Be:

• Interested in marketing, communications, or digital storytelling

• Comfortable working with social media platforms and creating short-form video content (reels)

• Comfortable working with graphic design tools such as Canva (integrating AI as needed)

• Creative, curious, and keen to offer new ideas!

• Interested in sustainability, food systems, or social impact

• Happy working in a flexible, early-stage environment

This is a voluntary role with no fixed time commitment, offering the chance to support a growing social enterprise, collaborate with a small and mission-driven team, and contribute creatively to work with real-world impact. As Circular Kitchens grows, there may be opportunities for the role to evolve into paid work.

To apply, please share your CV along with a short note outlining your interest, any relevant experience, and your desired time commitment.

The Wren Project is a volunteer-led charity that provides free, remote, one-to-one, ongoing listening support for people in distress and living with autoimmune disease. There are over 120 autoimmune diseases currently diagnosed by the NHS and these include Lupus, Multiple Sclerosis and Crohn's disease- they are all chronic illnesses which can have life altering impacts.

Volunteers at the Wren Project provide emotional listening support to people with autoimmune disease (our Wrens). In appointments, volunteers offer listening support, where Wrens can talk about how autoimmune disease is impacting their life, without giving advice or offering solutions. Volunteers join a regular fortnightly shift during which they meet with up to 2 Wrens in two 50-minute appointments. 

Volunteers do not need to have qualifications or any knowledge or experience of autoimmune disease. We are looking for warm, empathetic, caring and resilient individuals who want to help others and have the time to offer ongoing, non-judgemental, listening support. 

We are the only charity in the UK who provide support for all autoimmune diseases. Our vision is to build support and community for all four million people in the UK diagnosed with autoimmune disease. Our service would not be possible without the commitment, empathy and support of our volunteers.

WHAT VOLUNTEERING FOR US INVOLVES:

Application and training process:

• Send an application form via our website;

• Attend a group information and discovery conversation where you will learn more about the Wren Project and the listening role 

• Applicants will be invited to participate in a remote, 5-week training programme focusing on listening skills, courageous inquiry, turning towards difficulty and living with autoimmune disease;

• A final one-to-one assessment of readiness before being matched with a Wren.

• Please note, we access an applicant’s suitability for the role throughout the process.

The role:

• Join a regular fortnightly shift, whereby you will support two Wrens in two separate, one-to-one sessions of 50 minutes via telephone/video call/online.

• A self-reflective approach to learning and development supported by staff-led reflective practice sessions. Monthly attendance required for the initial six months.

• Access to ongoing support from other volunteers and the Operations team;

• Opportunities to support the charity in a variety of additional roles.

WHAT WE LOOK FOR IN VOLUNTEERS:

• A desire to support people in times of distress.

• An empathetic and understanding attitude.

• A commitment to offering ongoing support to those in distress and to reflect upon the experience.

• A quiet and private space to conduct appointments.

• Access to a computer, telephone and a reliable internet connection.

• Confidentiality, professionalism and reliability.

• The commitment to volunteer at the Wren Project for at least one year.

WHAT WE OFFER OUR VOLUNTEERS:

• Lifelong skills in deep listening.

• Extensive training in empathetic listening and supporting distress.

• An excellent opportunity to engage in ongoing personal reflection and development in a supportive charity environment.

• A self-reflective approach to learning and development.

• An insight into life with chronic illness and mental health.

SolidariTee is an international charity run and led entirely by volunteers who are students and young people. We're working to make lasting change in the way refugees and other people forced to flee persecution and violence are treated, through a combination of awareness-raising, advocacy, and fundraising to support grassroots NGOs providing vital refugee legal aid and mental health support.

We are currently looking for volunteers to join our Central and Leadership teams!

Positions on our Central Team:

• Events Officers
• Partnerships Officers
• Publicity Officers (social media team)
• Digital Education Officers (social media team)

Our Central Team includes students and other young people from around the UK and works together to coordinate SolidariTee’s core functions and organise opportunities to bring our volunteers and supporters together. This includes organising our annual conference, creating content for our central Instagram page @teesofsolidarity, and developing partnerships with uni societies, student groups, fashion shows, balls and more!

Positions on our Leadership Team:

• Secretary
• Social Media Manager
• Events Lead
• Partnerships Lead

Our Leadership Team provides overall coordination and oversight to the activities of our Central Team and Regional Teams, and it is a great opportunity to be involved with leading the direction of the SolidariTee movement on a national level.

Plateful Café seeks a WordPress Content & Landing Page Specialist Volunteer to turn our refugee chefs’ journeys into powerful web content. Every landing page you create directly connects people with authentic Syrian, Iranian, and Sudanese cuisine—and gives refugee chefs paid opportunities to rebuild their lives.

Your content bridges the gap between someone searching Google and discovering our life-changing work. This isn’t just writing—it’s impact.

What will you be doing?

• Create compelling landing pages that turn Google Ads visitors into catering customers, supper club guests, and shop buyers
• Write heartfelt blog posts sharing refugee chef stories, cultural food heritage, and community impact
• Optimise existing pages so more people find us, engage with us, and support our mission
• Craft clear calls-to-action that inspire people to book, buy, and get involved
• Work with our marketing team to align every word with our Google Ads strategy
• Improve page performance so our limited Google Ads budget reaches more people
• Keep our website fresh with updated events, chef spotlights, and product stories

What are we looking for?

• Confident WordPress user who can create and edit pages independently
• Understanding that great landing pages need clear headlines, compelling CTAs, and relevant content
• Natural writer with empathy—you tell stories that move people to action
• Detail-oriented—you check links, test mobile responsiveness, and perfect formatting
• Curious about how content supports Google Ads (or eager to learn)
• Self-driven and reliable—you deliver quality work on time
• Available 2-4 hours per week

Desirable but not essential:

• Experience with WordPress page builders (Elementor)
• Basic SEO knowledge
• Understanding of conversion rate optimisation
• Experience with Google Analytics or Google Ads
• Passion for food, social justice, or refugee support

What difference will you make?

• Your landing pages directly generate catering bookings and shop sales—real income for refugee chefs
• Your blog posts introduce thousands to the rich culinary traditions of Syria, Iran, and Sudan
• Your optimisation maximises our $10,000 monthly Google Ads Grant—every improvement means more reach
• You create content that gives refugee chefs visibility, dignity, and economic opportunity
• Build a portfolio of conversion-focused content with measurable results
• See real impact: page views, bookings made, products sold, lives changed

Ready to use your WordPress skills for good?Apply now and start making an impact.

Bats are amazing animals and an important part of our natural environment. There are 18 species of bat in the UK, all of which are protected by law because their numbers have decreased so dramatically. BCT operates a National Bat Helpline to provide almost 15,000 enquirers a year with easily accessible and accurate information, including getting injured bats to the care they need. The Helpline’s role in advising and supporting people who come into contact with bats is an important part of BCT’s work towards our vision of a world rich in wildlife where bats and people thrive together.

About the role

As a volunteer you will answer calls from the public, providing advice on bat care calls and putting them in touch with local bat care volunteers where possible. We consistently receive feedback from volunteers to say that this role can be challenging at times, but with the support from the team, and the knowledge that they are helping bats and advising members of the public makes it such a rewarding role. Many enjoy it so much that they return to volunteer the next season! Volunteers took about 1,500 calls between September 2022 and May 2023.

You do not need to have prior experience in conservation to volunteer, anyone who is interested in helping bats is welcome to apply. Volunteering for the Helpline is a great way to get involved in conservation from the comfort of your home and during your spare time.  

Commitment

 Winter volunteerswill be ready tostart Bat Watches on Monday 5th October. We hope volunteers will sign up to Bat Watches until May 2027 and there is always the option to continue volunteering after May.

We hope that volunteers will be able to sign up to at least 1-2 Bat Watches per month between September – May.

A Bat Watch is up to 3.5 hours (including 30mins break), please see below for Bat Watch times:

Weekdays

Morning: 9:30 – 13:00

Afternoon: 13:00 – 16:30

*Please note that VBCH winter season operates In Office Hours only.

All you need is:

• A computer/laptop with internet access (or a tablet, although a computer is preferable).
• A speaker/mic and headset to use with your computer, as phone calls will be received using an internet app on your device.
• A phone with reliable reception for contacting support staff where needed

Skills and abilities

• Competent in using computers and entering data onto an online form.
• Accurate record-keeping.
• An interest in UK wildlife and conservation and/or animal welfare.
• Affective communication skills and ability to reassure members of the public during calls.
• Willingness to spend additional time reading training materials and keeping up to date with communications from the project coordinator.

Training and support

New winter volunteers must complete some introductory online training in their own time and attend one online training day on either:

• Tuesday 8th September 2026
• Thursday 10th September 2026

Training days will run between 10:30am and 2:30pm with breaks.

Returning winter volunteers (those who have done a winter season with us in 2024 or 2025), will receive a refresher training video instead. If you have done a winter season with us pre-2024, you will need to attend a full training day. Thank you!

All volunteers will receive a comprehensive manual and full support from BCT staff during their assigned bat watches and throughout the season. During the virtual training day, we will provide an induction explaining what we do and how volunteers fit within our organisation. We will also provide training to assist you to meet the standards we expect from volunteers.

BCT will reimburse certain "out of pocket" expenses where required.

Benefits of volunteering with BCT

• Supporting and learning about the work of the leading NGO in the UK solely devoted to the conservation of bats
• Developing transferable skills that can help enhance your CV
• Developing confidence in speaking to members of the public
• Learning about opportunities to get involved in other aspects of bat conservation
• Learning more about bats
• Discounts to BCT training

Cards for Bravery is a volunteer-led charity dedicated to improving the emotional wellbeing of hospitalised, seriously ill and chronically ill children and young people across the UK. We provide a range of services including the distribution of items such as handmade cards, activity packs, care packages and other initiatives designed to bring comfort, connection and support during difficult times.

We're looking for an organised and reliable Administrative Volunteer to help keep the charity running smoothly behind the scenes. Working closely with the Founder and the wider team, you'll provide valuable administrative support across a range of projects and activities helping ensure everything stays organised and on track.

A DBS Check will be required for this role, completed by the charity.

Candidates must hold a relevant laptop/tablet or other IT device to complete this role.

Any relevant expenses will be reimbursed.

Time commitment: Approx. 3 - 4 hours per week (flexible)

An ideal match:

• Someone with excellent written and verbal communication skills.

• Someone with good organisational skill, attention to detail and is reliable.

• Someone who is able to manage their time effectively and work independently as well as with a remote team.

• Someone who is passionate about making a difference to children, young people and their families.

• Basic computer skills - such as emails and spreadsheets.

• Previous administrative experience is desirable but not essential.

The role will include activities such as:

• Assist with preparing agendas and taking meeting minutes for volunteer and team meetings where required.

• Monitoring the charity's general enquiries inbox, answering emails and directing enquiries to the appropriate team members where needed.

• Supporting the development and organisation of policies, procedures and other administrative documents.

• Maintaining and organising digital files, records and internal documents.

• Providing administrative support across projects and assisting the wider team where needed.

• Working closely with the Founder and volunteer team 

Benefits:

• Flexible volunteering that fits around your existing commitments.

• Gain valuable experience in charity administration, governance and organisational support.

• Volunteer references and confirmation of volunteering hours can be provided if required.

• We are committed to being flexible and inclusive, particularly for volunteers who are chronically ill, disabled or have other circumstances that may require adjustments.

• Join a friendly, supportive and passionate team making a real difference to children and families across the UK.

Cards for Bravery is a volunteer-led charity dedicated to improving the emotional wellbeing of hospitalised, seriously ill and chronically ill children and young people across the UK. We provide a range of services including the distribution of items such as handmade cards, activity packs, care packages and other initiatives designed to bring comfort, connection and support during difficult times.

As we continue to grow, we're looking for a passionate and organised Volunteer Lead to help coordinate and support our incredible volunteer community.

This is an exciting opportunity to play a key role in the charity by helping recruit, welcome and support volunteers, ensuring they have a positive experience while contributing to our mission. Working closely with the Founder and the wider team, you'll help build an engaged, motivated and connected volunteer community, enabling us to reach even more children, young people and families.

A DBS Check will be required for this role, completed by the charity.

Candidates must hold a relevant laptop/tablet or other IT device to complete this role.

Any relevant expenses will be reimbursed.

Time commitment: Approx. 4-6 hours per week (flexible)

An ideal match:

• Someone who is organised, proactive and enjoys supporting and encouraging others.

• Someone with excellent communication and interpersonal skills.

• Someone who is reliable, approachable and passionate about making a difference.

• Someone with good organisational and time management skills.

• Someone who is confident working independently while also collaborating with a remote team.

• Basic computer skills - such as using emails and spreadsheets. 

• Previous experience coordinating volunteers or leading a team is desirable but not essential.

The role will include activities such as:

• Supporting the recruitment, onboarding and induction of new volunteers.

• Being a first point of contact for volunteer enquiries and providing ongoing support throughout their volunteering journey.

• Developing and maintaining a digital volunteer hub, ensuring volunteers have access to resources, updates, guidance and opportunities.

• Assist organising volunteer communications, including updates, newsletters and online meetings or catch-ups.

• Maintaining volunteer records and helping monitor volunteer engagement and involvement.

• Working with the Founder to identify volunteer needs and support the growth of our volunteer team.

• Helping to recognise, celebrate and thank volunteers for their contributions.

• Sharing ideas and feedback to continually improve the volunteer experience at Cards for Bravery.

Benefits:

• Flexible volunteering that fits around your existing commitments.Gain valuable experience in volunteer management, leadership and charity operations.

• We are committed to being flexible and inclusive, particularly for volunteers who are chronically ill, disabled or have other circumstances that may require adjustments.

• Join a friendly, supportive and passionate team making a real difference to children and families across the UK.

Branch Coordinator 
Across the UK, our 65 local branches help disabled people live more independently. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As our local Branch Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, management, communication, organisation, and motivation skills to this role.
Most importantly, you’ll help disabled people to live more independent lives.

What the role involves
This role may vary depending on local needs but is likely to include:
• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Coordinating and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Regularly communicate and act as a key contact between staff and volunteers

What you need for this role 

Essential
• Confident in leading and chairing a meeting
• Confident using Microsoft Office, the internet and email
• Willingness to attend local events to promote the charity’s work
• Ability to understand and follow external and internal policies and procedures

Desirable
• Self-aware of own management style and ability to lead a team, taking a supporting and coaching approach with other volunteers
• Able to communicate to different audiences, including decision-makers and volunteers
• Able to delegate and motivate the activities of others
• Enthusiastic about raising awareness of the charity’s work in the local area
• Willingness to develop skills and experience

To volunteer in this role, you will need to:
• Complete references 
• Complete induction including online and virtual training- as directed by central staff
• Undertake a DBS/PVG check if it is necessary for the role 

Additional information about our Volunteering programme:
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. To undertake this specific role, you do not need to be an engineer/skilled craftsperson.

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.