124 Account management volunteer roles

What we do

Respair Therapy C.I.C. began in 2023 with a simple belief: dance belongs to everybody, and every body. Like many of the people we work with, Respair does not fit neatly into one box. Our work exists on a spectrum, from the gloriously frivolous to the deeply serious.

At one end, we hire out silent disco equipment so that people can turn their living room, kitchen or garden into a dancefloor. We create joyful events where people can put on a pair of headphones, choose their music and dance together without worrying about what they look like. Income from silent disco hire goes back into Respair, so a party in someone’s garden can help another person access psychological support.

At the other end is Dance Movement Psychotherapy, or DMP. This is not a dance class or an informal wellbeing activity. It is a recognised form of psychotherapy in which movement, the body and the relationship between client and therapist are central to the clinical work.

In the UK, Dance Movement Psychotherapists complete postgraduate training at Master’s degree level, including clinical placements, personal therapy, supervised practice and academic research. Qualified practitioners register with the Association for Dance Movement Psychotherapy UK and work to professional and ethical standards. DMP is used within NHS services, as well as in schools, mental health services, social care, charities and private practice. It is serious clinical work that can support people experiencing trauma, abuse, anxiety, depression, loss, relationship difficulties and other forms of psychological distress.

Between these two ends are projects such as Babe Club, our silent disco for parents, carers and babies; therapeutic movement in schools; and work with neurodivergent people, adults with learning disabilities and people living with dementia.

Our work is inclusive, trauma informed and anti oppressive. Whether we are helping somebody throw a brilliant party or supporting a person through specialist psychotherapy, we are creating more opportunities for people of different ages, backgrounds and abilities to experience movement, connection and psychological support.

How do we what we do

Respair is run by a Founding Director and team of Supporting Directors who volunteer their time. The Founding Director is also the Lead Psychotherapist and Facilitator. We meet quarterly to discuss the finance, legal and compliance aspects of the work. We have an accountant and a book keeper and we use Quickbooks to keep everything in one place. We apply for funding from local and national funding bodies. We have been successful in securing over £24,000 in restricted funds, and we have plans to apply for more. 

What we need

Respair is a creative and responsive organisation, so new ideas and opportunities can appear quickly. We need a Finance Director who can help us pause, understand the numbers and decide what is realistic.

The right person will be financially experienced, practical and approachable. They will look beyond whether the figures add up to help us understand what they mean, ask difficult questions and give clear advice.

Essential skills and qualities

The successful candidate will:

• Have substantial experience using QuickBooks.
• Have experience working with a charity, Community Interest Company, social enterprise or other small mission driven organisation.
• Understand restricted grants, funder budgets and financial reporting.
• Be able to prepare and interpret annual budgets, project budgets, cash flow forecasts and management accounts.
• Compare actual income and expenditure against agreed budgets, identify significant differences and recommend action.
• Assess the financial impact of new projects, contracts, staffing decisions and significant purchases.
• Develop proportionate financial policies and controls, including reserves policies and spending limits.
• Read annual accounts and ask sensible questions before they are approved.
• Explain financial information clearly to people without a finance background.
• Give honest, independent advice and offer thoughtful challenge, including when the Managing Director or Board may have hoped for a different answer.
• Be trustworthy, reliable and able to handle sensitive information confidentially.
• Support Respair’s commitment to inclusion, fairness and accessible mental health support.

The Finance Director will work closely with Debbie, our Founding Director, so a warm, straightforward and respectful working relationship will be important.

Desirable skills and qualities

It would be helpful if the candidate also has:

• A recognised finance qualification, such as ACA, ACCA, CIMA or AAT.
• Previous experience as a finance director, treasurer or board member.
• Knowledge of payroll, PAYE, pensions, Corporation Tax and Companies House reporting.
• Experience working constructively with bookkeepers and external accountants.
• An interest in mental health, therapy, community work or the creative arts.

We do not expect one person to know every answer. We do expect them to recognise the limits of their knowledge, ask questions and seek specialist advice when needed. A sense of humour and an understanding of the slightly unpredictable nature of a small, growing organisation would also be very welcome.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

The Financial Analyst – FP&A will support the Finance Lead in building a more automated, scalable, and data-driven finance function for Roots Canada. This role will focus on financial analysis, forecasting, process improvement, automation, and the development of systems within tools such as Xero, Slack, Excel/Google Sheets, and other finance platforms. The position is key to ensuring the organization’s financial operations are scalable, compliant, and efficient.

Key tasks

Financial Analysis: Support budgeting, forecasting, cash flow analysis, and budget-to-actual reporting. Help identify financial trends, risks, and opportunities and translate financial information into useful insights for leadership.

Finance Systems & Automation: Support the implementation and optimization of Xero, including the Chart of Accounts, tracking categories, reporting structures, and financial workflows. Identify opportunities to automate repetitive finance activities.

Process Improvement: Review existing finance processes and identify opportunities to make them more efficient, scalable, and controlled. Help design and implement improved workflows across Finance and other teams.

Workflow & Data Management: Build and maintain finance-related workflows in Slack and other systems to streamline approvals, budget requests, reimbursements, reporting, and other recurring processes.

Reporting & Decision Support: Help develop financial dashboards and management reports that provide leadership with clear visibility into cash flow, spending, budgets, revenue, and overall financial performance.
 

Week in this role

Typical week may include:

• 1 hour — Financial Analysis:  Update forecasts, analyze budget-to-actual performance, review financial trends, and support monthly financial reporting.

• 0.5 hour — Finance Systems & Automation: Build or improve workflows in Xero, Slack, Google Sheets, or other finance tools to reduce manual work and improve efficiency.

• 1 hour — Process Improvement & Documentation: Review existing finance processes, identify opportunities for improvement, and document new or enhanced workflows.

• 0.5 hour — Finance Team Meeting: Meet with the Finance Lead to review priorities, provide project updates, and align on upcoming initiatives.

• 0.5 hour — Ad Hoc / Project Support: Support other finance projects, testing, data analysis, or system implementation activities as required.

Average time commitment: 3–5 hours per week. Work can generally be completed flexibly throughout the week, with additional time potentially required around month-end.

What We're Looking For

• Strong analytical and problem-solving skills.

• Interest or experience in FP&A, financial analysis, process improvement, or systems implementation.

• Strong Excel/Google Sheets skills.

• Comfortable learning and working with software such as Xero.

• Interest in automation and improving inefficient processes.

• Ability to translate business requirements into practical workflows or solutions.

• Strong attention to detail and ability to work independently.

• Accounting, finance, business, or data analytics experience is an asset.

What we have to offer

• Be part of a team of 100+ dedicated volunteers around the world. 

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

St Basils is looking for a new Non-Exec Director / Trustee with Marketing & Communications experience to join our Board

About Us

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and ultimately prevent homelessness.

We help just over 4,000 young people each year across the West Midlands, with services in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and Worcestershire. Our services range from providing supported accommodation to outreach, advice, support, employability and engagement services to help young people regain the stability they need to rebuild their lives, gain skills, confidence and employment and move on. The aim is to help them successfully break the ‘cycle of homelessness’ so that they can go on to experience a bright, fulfilling future and never return to a state where they are at risk of homelessness again.

About our Board

We are a registered provider of social housing, a charity and a company limited by guarantee, meaning our Board members are both Directors and Trustees.

To navigate our challenging regulatory landscape, we need to be tightly governed. At the heart of this is a Board with the right knowledge, values, skills and diversity, all whilst working towards our vision that homelessness should not be part of growing up.

As a member of St Basils’ Board, you will be a guardian of St Basils’ charitable purpose. You will be responsible for holding the Senior Leadership Team to account through constructive challenge and support, and for ensuring St Basils’ strategic priorities are met.

You will form part of St Basils’ governance framework, providing oversight of key business areas, such as business planning, safeguarding, risk, finance, health and safety, EDI and business development. 

Our Board is made up of 14 members, 2 of which are designated for young people who have lived experience of homelessness and / or St Basils’ services.

St Basils has adopted the RACE Equality Code and is actively seeking applications from those from Black communities to ensure our Board is reflective of both the young people that we serve and our dedicated workforce.

About the Role

We are looking for a voluntary Director / Trustee with expertise in marketing, communications and/or public engagement to increase the reach of our campaigns. Our new Board member will need to strong networking and stakeholder engagement skills, with the ability to open doors and build relationships.

As our Marketing & Communications Board Member, you will:

· Ensure marketing initiatives align with the organisation’s goals and regulatory requirements.

· Support St Basils’ PR and marketing initiatives by bringing knowledge of current marketing tools

· Help identify opportunities to increase the visibility and impact of St Basils’ campaigns.

· Leverage personal and professional networks to enhance the charity’s reach, partnerships and fundraising potential.

· Work closely with the Director of Income Generation & Value Capture to ensure St Basils’ marketing and communications strategies are being implemented effectively.

• Contribute to trustee discussions and decisions on broader charity strategy, risk management and financial oversight.

Our new Director / Trustee will sit on our Business Support & Audit Committee which oversees central functions, including Finance, HR, Fundraising and Marketing. This committee meets virtually, one a quarter.

Although the role is voluntary, reasonable expenses will be paid for costs incurred in undertaking the role.

About You

You will be an experienced professional in marketing, communications, PR or brand strategy, ideally with experience in the youth or homelessness sectors.

You will demonstrate sound judgement and be able to challenge confidently and constructively, although you do not need to have Board experience.

Understanding of governance and the responsibilities of a charity trustee is desirable, but training will be provided.

You will work within the principles of Equality, Diversity & Inclusion and understand the needs of the diverse young people we serve.

You will put the needs of young people first, be passionate about ending youth homelessness and share our mission, vision and principles.

Time Commitment

You will need to be able to attend the majority of Board and Committee meetings, one of each is held each quarter (8 meetings total per year). Each meeting will last around 2 hours and will normally be held late afternoon/early evening (usually 4pm – 6pm). Board meetings are held in person at St Basils’ Head Office in Birmingham, and Committee meetings are held virtually via Microsoft Teams. The dates for meetings are set by calendar year, towards the end of the previous year.

Meeting papers will be shared via an online portal one week in advance of the meeting to allow for sufficient preparation time.

A Board away day is held each year, usually October, and every other year this includes an overnight stay. This will be fully paid for by St Basils.

We encourage Board members to visit our accommodation services to deepen understanding of our work and support effective governance and decision-making. We would like all Board members to make 2 visits a year if possible.

All travel expenses incurred in attending Board meetings / conducting site visits will be reimbursed by St Basils.

What’s in it for you?

We offer a series of essential online training courses (for example GDPR, Cyber Security, EDI, Safeguarding, Risk Management) and the opportunity to do additional online or in-person training, such as Psychologically Informed Environment training. As part of our commitment to race equality, we provide mandatory Anti-Racism training for all staff and Board members.

You will be part of a knowledgeable and supportive Board and have the opportunity to work alongside young people with lived experience.

You will have the guidance of a knowledgeable Chair to support your development as a Director / Trustee, and you will have access to St Basils’ Senior Leadership Team to help you fulfil your role.

St Basils is a learning organisation and therefore we are able to support and develop Board members who are new to the role. In addition, St Basils has membership with the Board Development Agency, which provides our Board Members with access to webinars and development tools specific to housing sector Boards.

Being a Director / Trustee at St Basils is more than just attending meetings – if you would like to contribute to an organisation that has young people at its core, where you can visibly see the difference you are making, then this is the role for you.

For further information please see the link to the full job pack.

We welcome early applications and will interview on a rolling basis.

Join the Team and Help Us Build the Future of The Swadhinata Trust 

The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.

To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.

How Can You Help 

We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.

Marketing and Communications Volunteer

The Goal: Help us share our story with the world. You’ll be a creative voice for the Trust, helping our message reach and inspire action.

We’d love help with:

• Digital Content: Creating engaging posts for social media, newsletters, or our website.

• Designing Materials: Helping us make flyers, posters, or digital graphics that look great.

• Campaigning: Assisting with the launch of new campaigns to celebrate our impact.

What you bring:

• A creative eye and a knack for writing content that people want to read.

• Familiarity with social media or design tools (like Canva or Mailchimp).

• A passion for sharing the history and stories of the British Bengali community.

About the Role

This is an exciting opportunity to join a distinctive and values-driven organisation. We are seeking a new Treasurer to join the Board of Trustees and play a crucial role in supporting the organisation’s sustainable future. While prior knowledge of brain injury is not required, the Treasurer is expected to demonstrate an interest in  brain injury, as well as in the Headway community, and to share the organisation’s mission and values.

The Treasurer will lead on the financial strategy, work closely with the Director of Finance, ensuring that financial insight informs the Board’s strategic thinking. This will include thorough pre-review of financial reports ahead of each Board meeting, chairing Finance & Audit Committee meetings, and presenting financial reports to the Board and at the AGM.

The role holder, will support the Board in fulfilling its responsibilities for the charity’s ambitious strategy and governance. They will work collaboratively with fellow Trustees and provide guidance to the Director of Finance and Chief Executive on the strategic management of finances.

Other

Apply the Headway London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

We are looking for a reliable, confident volunteer with strong communication, literacy and digital skills to help older people access the support they are entitled to.

About the Service

Our Information & Advice service provides free, confidential and independent support to people aged 50 and over. We are looking for a reliable and confident volunteer to help clients complete important paper and online forms.

About the Role

As a volunteer, you will help older people complete welfare benefit applications, online application forms, and other documents in person, by telephone or during a home visit. Your clear and accurate support can help clients overcome complex forms, health barriers or limited digital skills.

Task may include:

• Help clients complete paper and online forms accurately.
• Explain practical next steps within the boundaries of your training and role.
• Support appointments at our offices and outreach venues, by telephone, and in clients’ homes.
• Data entry to ensure clear and accurate records of client contact
• Work closely with staff and other volunteers

Where?

Various Locations in Sandwel with home visits - a link to a pin pointed map of key areas can be provided

Who would this role be suitable for?

· This role would suit someone who is patient, caring and non-judgemental, with strong communication, literacy and digital skills.

· You will need to be confident using IT systems and online forms, able to explain information clearly and comfortable handling personal information confidentially.

· Experience in administration, advice, teaching, health or social care may be helpful, but it is not essential.

· Full role-specific training will be provided before you begin supporting clients independently.

Training

You will receive core volunteer training, GDPR and data protection training, form-filling training and guidance on lone working. You will initially work alongside experienced staff in office and outreach settings.

There may also be an opportunity to work towards a Level 2 qualification in Information, Advice or Guidance and to access optional adviser training over approximately 12 months. Although this does not guarantee employment, it can provide valuable knowledge, skills and experience.

Due to the training involved and the nature of the work, we are ideally looking for volunteers who can offer regular, longer-term support.

Working Safely

The service completes a risk assessment before every client home visit. Volunteers must use the lone-working app and follow all agreed safeguarding, confidentiality and safety procedures.

DBS

A DBS check is required for this role. Risk assessments are completed before home visits, and volunteers are supported to follow all safeguarding, confidentiality and lone-working procedures.

Help Shape the Future of Children’s Healthcare in Sussex. Join the Board of Trustees at Rockinghorse Children’s Charity.

As a Trustee, you'll work alongside fellow Board members and our Executive Team to:

• Help shape the charity's long-term strategy and future direction.
• Ensure Rockinghorse is well governed, financially sustainable and delivering the greatest possible impact.
• Support and challenge the Executive Team as we deliver our ambitious plans.
• Champion the charity and help build relationships that strengthen our work across Sussex.

This is an opportunity to contribute to decisions that will help thousands of children and families every year.

We're particularly interested in hearing from people with experience in:

• Finance
• Healthcare or allied professions
• Charity governance
• Fundraising
• Business leadership
• Marketing and communications
• Research, data or evaluation
• IT
• Digital
• Business development

We're particularly keen to hear from people with lived experience of children's healthcare and from people whose backgrounds and experiences are currently underrepresented on charity boards.

About Rockinghorse

Rockinghorse was set up in 1967 by Dr Trevor Mann as an appeal to provide the first neonatal incubator outside London.

The appeal not only marked the beginning of our charity, but also the very early days of what later became the Trevor Mann Baby Unit. Dr Mann was intrinsic to paediatric care in Sussex as we know it today.

Roll forward to today, and we are proud to be the official fundraising arm of the Royal Alexandra Children’s Hospital in Brighton along with the Trevor Mann Baby Unit.

We also support many other NHS hospital settings throughout Sussex, including Bluefin Ward at Worthing, Chalkhill and the Special Care Baby Unit at Haywards Heath, and Howard Ward at St Richard’s in Chichester.

Working in partnership with these services, we fund projects which focus on improving children’s physical and emotional well-being, while providing additional support services for parents and carers.

The projects we support fall into six key categories: toys, equipment, spaces, research, activities, and people.

Our Vision

Rockinghorse’s vision is a world where children are healthy and happy.  

Our Mission

We fund and deliver transformative projects and services that enhance the care and support given by our incredible colleagues in the NHS.

We invest in state-of-the-art treatments, life-saving equipment, critical mental health support, additional people, ground-breaking research, and inspiring spaces that go above and beyond for children.

We work in partnership with the UHSussex NHS Trust and other charities to ensure every young patient and their family receive the best possible care when they are unwell.

Our Values

We strive to always operate in line with the following guiding values.

We care

We care about children, young people, their families, and all those that look after for them. We always act with kindness and compassion. We care about the NHS and all those who work there. We care about the world and want to make it a better place.

We’re passionate

We are passionate about making life better for children, young people, and their families. If there’s something we can do to make life better for patients and their families, we’ll go above and beyond to do it. We are passionate about our community and all those in it.

We’re honest

We are open and honest about our work, what we fund and how we raise funds. We work hard to ensure money goes to projects that genuinely make a difference. We involve our supporters in our projects and share our learning and experience wherever possible.

We’re supportive

We help wherever and however we can. We support children and their families; we support Health Care Professionals (HCP) and paediatric

services, and we support each other as team members. We work with and support other charities and organisations who are doing great things for children in Sussex.

We’re collaborative

We prioritise working with people and organisations wherever possible. We work with experts and others for the best possible outcome for sick

children and their families. We love a partnership that prioritises impact and avoids duplication.

How to apply

If you’d like to help shape the future of children’s healthcare across Sussex, we’d love to hear from you. Please email a covering letter outlining your skills and experience in relation to the Trustee Job Description to Dr Oli Rahman, our Chair of Trustees, by 30 September 2026.

Interviews will be held in person in Brighton in October (dates/times flexible to shortlisted candidates).
If you have any questions about the role, process or the charity please email our CEO, Donna Holland.

For email addresses and further information, please refer to the attached Application Pack.

Join the Team and Help Us Build the Future of The Swadhinata Trust 

The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.

To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.

How Can You Help 

We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.

Fundraising and Partnerships Volunteer

The Goal: Help us build the relationships that fuel our work. You’ll be part of the team that finds the resources we need to grow.

We’d love help with:

• Researching Opportunities: Finding new grants, trusts, or local businesses who might want to partner with us.

• Drafting Bids: Helping us write compelling stories and applications for funding.

• Relationship Building: Supporting our communications with current donors to keep them updated on our success.

What you bring:

• A gift for storytelling and clear, persuasive writing.

• A friendly, professional manner and a love for networking.

• Persistence and a "hunter" mindset for finding new opportunities.

The National Forest is about so much more than trees; it is pioneering new ways of working to transform landscapes, lives and livelihoods.

The last three decades have seen the National Forest Company drive forward delivery of the National Forest, taking it from a leap of faith to the success story we see today: a restored forest landscape; an emerging visitor destination; and communities that are connecting with nature. With a new Vision to 2050 now in place, highly experienced and dedicated Trustees, and a small but exceptionally committed staff team, the NFC is well placed to meet the challenges ahead.

They are now seeking to appoint a new Trustee to bring enthusiasm, ideas and expertise to support the organisation to take forward its communities and enterprise work.

This role is unremunerated, with travel, training and other expenses paid 
Time commitment: Approximately 1 day per month
Remote/ hybrid, with quarterly Trustee meetings and ad hoc meetings in person
In person board meetings are on Fridays
Location: Swadlincote, Derbyshire

The successful candidate will have the right experience and outlook to steer work on communities and enterprise, including strategy and policy, major projects and evidence.

This role would suit a professional with expertise in one or all of the following:

• Community engagement
• Education
• Health & wellbeing
• Sustainable tourism

The role provides an exciting opportunity for an executive looking to develop further, an experienced non-executive director, or an individual pursuing a portfolio career. They will be a strategic thinker, have an understanding of governance and trustee responsibilities and an awareness of charity culture.

This is an opportunity to work with a highly professional organisation that is achieving extraordinary results through its passionate staff, Trustees, ambassadors, and supporters locally, regionally and nationally.

As a Trustee, this is an opportunity to enjoy a diverse and interesting programme, a stimulating environment, and a voice on the national stage.

For more information on the role, including how to apply, please view the full Appointment Brief

Recruitment timetable:

• Deadline for applications: 30 September 2026 (midnight)
• Informal discussions with the NFC: w/c 5 October 2026
• Panel interview, including a visit to the National Forest and informal meetings in person: Wednesday 21 October 2026

If you have any queries about the opportunity or for an informal conversation, please contact Louise Driver, Director of Operations, via email (see job pack for details).

The National Forest Company relies on the experience and commitment of people of all ages and backgrounds. It operates as an inclusive organisation and welcomes applications from all.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Position Description 
This is an exciting time to join the Heart of the City trustee board. You will join a small but ambitious Charity with strong foundations and networks across the public and private sector. This is an opportunity to shape the next chapter for the Heart of the City, with a strong focus on developing a robust, sustainable three-year Strategy. The Strategy will be supported by work to further diversify funding streams, that provide greater financial resilience without compromising our mission to support SMEs to become responsible businesses and play a full role in responding to the Climate Emergency.

The incoming Chair will support the team to develop a three-year Strategy to support the growth of the Charity.

The plan will explore:

• The Mission of the Charity and how it should grow
• Diversifying and securing new sources of funding
• Broadening our programmatic offer to SMEs
• Defining the strategic relationship between Heart of the City and the City of London Corporation

Unlike most small charities, Heart of the City has an extensive network and governance structures with prestigious organisations. The Chair will help manage key relationships with the Bank of England and Corporation of London, as well as key Council Members. The Chair will be instrumental in managing an effective and focussed set of Trustees to help shape, scrutinise and deliver the Charity’s mission.

By the end of the three-year period as Chair, you will have supported the development and implementation of a Strategy, which meets the vision of the Charity, helped develop a sustainable and resilient funding model, ensured that the Charity is making an impact and reporting on its achievements and maintains effective relationships with key strategic partners.

Typically, the Chair will:

• Hold regular fortnightly meetings with the Managing Director.
• Attend quarterly Trustee Board meetings (usually lasting around two hours and held during the working day).
• Participate in a strategy half-day with Trustees and staff.
• Attend Council meetings (up to two per year).
• Support introductions to potential members, partners and stakeholders.
• Attend and occasionally speak at Heart of the City events on an ad hoc basis.

The Chair will contribute to ad-hoc requests including:

• Sharing their views on responsible business in interviews for our newsletter, social media or webinars
• Championing our work at other external events and meetings, on social media and on their own biographical profiles

About you
We do not expect one person to fulfil all specifications but would welcome applications from individuals who are able to demonstrate most of the following:

Experience & Knowledge

• Senior Executive experience in the Corporate, Charity or Public sector.
• Strong understanding of SMEs, their motivations and challenges.
• Strong commitment to sustainability and responsible business practices.
• Proven track record of setting strategic direction and leading senior teams.
• Well-connected senior network across businesses.

Skills & Attributes

• Excellent chairing, facilitation and sound judgement in complex situations.
• Strong strategic thinking with the ability to align resources to long-term mission and impact.
• Strong communication and interpersonal skills, able to engage audiences from SME leaders to senior stakeholders.
• Strong ambassadorial and relationship-building skills.
• Excellent listening, questioning and consensus-building abilities.

Commitment

Commitment to Heart of the City’s mission, values and responsible business agenda. Willingness to devote the time and energy required to fulfil the role effectively.

Closing application date
Midnight on 27 September 2026

Interviews
Trustees aim to meet with the candidates in the week commencing 12 October 2026.

For more than a century, the RAF Benevolent Fund has stood beside the RAF Family;
through war and peace, hardship and change. From the first day in uniform to the final
years of life, we have been a constant source of emotional, practical and financial support.
Today, our work reaches serving personnel, veterans, families and the bereaved in more
than 30 countries.
As the demands on the RAF Family grow in complexity and urgency, so too must the resilience
of the charity that serves them. Our ability to provide life-changing support, whether keeping a
family in their home, helping veterans navigate injury or isolation, or walking beside the
bereaved, relies on strong, stable and sustainable income streams. Therefore, we are seeking a
Trustee with significant fundraising expertise to help shape and strengthen our long-term
financial future. The successful candidate will join our diverse and highly skilled Board and
Fundraising, Communications and Engagement Committee to:
• play a key strategic role in supporting our fundraising vision and strategy
• provide strategic input into fundraising plans and campaigns
• support and advise on income generation, donor engagement and partnerships
The full role description can be found on our website here. The role is voluntary, however
reasonable out-of-pocket expenses are paid. We will provide the successful candidate with a
bespoke induction programme and relevant training / development.
Interested?
We would love to hear from you if you have the experience and passion we are seeking.
Please send an up-to-date CV and covering email / letter outlining your background, skills,
experience and interest in the role. Email address and contact details can be found on our website. If you have any questions about the role or would like to have an informal
discussion prior to applying, please contact Lisa (information on website).
We welcome applications from anyone who has the experience we are seeking, irrespective of
background, community, industry or protected characteristics. If you require any reasonable
adjustments as part of your application process, please let us know. You must be eligible to be
a charity trustee under UK law to be considered for this role. We operate safer selection
practices; this will involve the successful candidate being required to have a Disclosure and
Barring Service check.
Applications will be considered on a rolling basis, and this position will remain open until we
have found our ideal candidate. No agencies please.

Roll Models CIC is a community for women and marginalised genders, built around the belief that getting outside, riding bikes and doing adventurous things together can change how we see ourselves and what we think we’re capable of.

We create welcoming pathways into cycling and outdoor adventure through mentorship, skills-sharing, and community events. Our aim is to reduce barriers to participation and help more women, trans and non-binary people build confidence, skills, independence and lasting connections through cycling and time outdoors.

In just two years, Roll Models has grown from a pilot mentorship programme of 25 participants in 2025, to a mentorship cohort twice the size with a wider community of over 100 people attending events and workshops in 2026, with demand exceeding our current capacity. We are now at an exciting point in our development: the model is working, the community is growing, and we want to build the organisational foundations to support that growth sustainably.

We are looking to convene a voluntary Steering Group to help shape the strategic direction of our fledgling organisation, with a view to formalising a Board in Spring 2027 (there will also be opportunity to continue in a supporting role, without joining the Board).

Steering Group roles

Strategy and Governance - Filled

Roll Models has grown significantly in a short space of time, led by one paid member of staff with volunteer support. With demand for the programme limited by our current capacity, we are looking for someone to work alongside the Director as a mentor and sounding board, to focus on shaping the long-term strategic direction of the organisation.

Fundraising

There are many opportunities to grow the programme, and various funding pots we would like to apply for to activate this. We are looking for a savvy fundraiser to help us with fundraising strategy, identifying relevant opportunities, and supporting application processes.

You would support:

• Developing a fundraising strategy

• Identifying relevant funding opportunities

• Feeding into and checking over applications 

• Working with other members (ie Communications & Marketing) to shape how we tell the story for funders

Mentorship programme (2 roles)

We are looking for an experienced community leader and cyclist who is passionate about creating safe and welcoming spaces for women, trans and non-binary people in the outdoors. You will support the strategic development and running of Roll Models' core mentorship programme, working closely with the Director on the systems and structures that will allow it to grow sustainably. This is a vital role that bridges community-building, participant experience, logistics and operations.

You would support:

• Developing policies and procedures to support the running of the mentorship programme

• Planning and delivering recruitment for the 2027 cohort, including reviewing and improving the participant application and matching process

• Supporting safeguarding, inclusion and participant wellbeing processes

• Shaping the strategic direction and future development of the mentorship programme, including thinking about how the programme can support more people without losing its community-led character

Workshops and programming

Roll Models runs regular programming and skills sessions relating to cycling and outdoor adventure, including bike mechanics, navigation, kit choices, trip planning and other practical skills. We are looking for someone who can help us think strategically about how this strand of Roll Models' work develops, in particular, accessing funding to open the workshops up beyond the current cohort. This role would help Roll Models move from delivering individual workshops towards a coherent, sustainable skills programme.

You would support:

• Developing a strategic programme of skills workshops for the next 6-12 months

• Identifying skills gaps and opportunities within the community

• Supporting funding bids to resource the workshop programme

• Developing outreach and partnerships to reach people who may not already participate in cycling or outdoor recreation

• Supporting the development of inclusive and accessible workshop formats

• Helping shape DEI policies and approaches for events and workshops

• Exploring opportunities to develop workshops that could generate income while retaining accessible routes into participation

Communications & Marketing

Roll Models has grown organically and is increasingly attracting attention from the cycling and outdoor industries. We now want to be more strategic about how we communicate what we do and use our growing profile to create opportunities for the organisation and its community. We are looking for someone with experience in communications, marketing, storytelling or partnerships who can help us think bigger about Roll Models' position and reach.

You would support:

• Developing Roll Models' strategic positioning and profile by shaping a communications and storytelling strategy

• Developing content and storytelling approaches for funders and potential partners

• Developing relationships with industry and community partners

• Helping Roll Models communicate its impact beyond being "just" a cycling club

• Identifying opportunities for media, speaking, events, festivals and other platforms that can raise the profile of Roll Models and the wider issues we work on

This is an opportunity to help shape how Roll Models is understood and positioned as it grows.

Finance and sustainability

Roll Models has begun generating income through its mentorship programme and events, alongside grant funding and industry support. As we grow, we want to develop a stronger understanding of our finances and build a model that can sustain the organisation beyond short-term grant funding. We are looking for someone with experience in financial planning, budgeting, business development, social enterprise or organisational sustainability.

You would support:

• Financial planning and strategy

• Developing realistic budgets and financial forecasts

• Thinking strategically about income generation and pricing, and subsidising low-cost participation

• Helping develop appropriate financial policies and processes

• Working with the Director to understand when and how Roll Models can invest in capacity and paid roles

For more information and how to apply, visit our website.

Job Title:        Social Media Lead

Job Type:         Voluntary

Hours: 14 hours per week

Reports to: Executive Director

Location: Home Working/fully remote

Who we are:

ARFID Awareness UK are the UK’s only charity dedicated to raising awareness and furthering information about Avoidant Restrictive Food Intake Disorder (ARFID). A not-for-profit; we work to provide individuals, parents and medical professionals with up-to-date relevant information, research and support.

Can you help us?

ARFID Awareness UK are looking for a passionate and innovative Media and Communications Officer to join our dedicated team.  In this role, you will be at the forefront of our efforts to raise awareness and understanding of Avoidant/Restrictive Food Intake Disorder (ARFID) through compelling storytelling and strategic communication. We seek an individual who is not only skilled in media relations and digital communication but also deeply committed to our mission of supporting individuals and families affected by ARFID. If you have a flair for creative content creation, a strategic mindset, and a desire to make a meaningful impact, we invite you to be a part of our journey in transforming lives and fostering awareness.

The role:

Content Creation:

• Develop engaging and informative content for various platforms, including websites, newsletters, blogs, and social media to promote awareness of ARFID.
• Create multimedia materials, including graphics, videos, and infographics, to effectively communicate our message and reach diverse audiences

Social Media Management:

• Manage and oversee all social media accounts, including Facebook, TikTok, Instagram, and LinkedIn, to enhance our online presence and engage with followers.
• Respond to queries, comments, and messages across all social media platforms promptly and professionally, fostering positive interactions and building community

Media Relations:

• Build and maintain relationships with journalists, bloggers, and influencers to promote ARFID Awareness UK and its initiatives through earned media coverage.
• Draft press releases, media kits, and other materials to effectively communicate news and updates about the organisation as required

Strategic Communication:

• Collaborate with the leadership team to develop and implement a comprehensive communications strategy that aligns with the organisation’s goals and objectives.
• Monitor and analyse media coverage and social media engagement to assess the effectiveness of communication efforts and make data-driven improvements

Event Promotion:

• Support the planning and promotion of events, workshops, and campaigns, ensuring effective communication and outreach to target audiences.
• Create promotional materials and outreach strategies to maximize participation and engagement for events

Crisis Communication:

• Assist in managing crisis communication by developing timely and appropriate responses to issues or inquiries that may arise in the media or on social media

Experience:

• Proven experience in a media, communications, or public relations role, preferably within the non-profit or healthcare sector.
• Demonstrated experience in managing social media platforms and engaging with diverse audiences effectively.
• Experience in content creation, including writing press releases, articles, and digital content for various channels.
• Previous involvement in organising and promoting events or campaigns is advantageous

Person Specification:

• Successful candidates must demonstrate a significant number of the following:
• Exceptional written and verbal communication skills, with the ability to tailor messaging to various audiences.
• Strong interpersonal skills, with a friendly and approachable demeanour for engaging with the community and media.
• Excellent organisational abilities, with a keen eye for detail and the capacity to manage multiple projects and deadlines simultaneously.
• A creative thinker who can generate innovative ideas for content and campaigns, with a passion for storytelling.
• Ability to work collaboratively as part of a team while also demonstrating initiative and independence when required.
• Flexibility to adapt to changing priorities and work in a fast-paced environment, demonstrating resilience and problem-solving skills
• A genuine interest in and understanding of Avoidant/Restrictive Food Intake Disorder (ARFID) and its impact on individuals and families.
• Proficiency in using design software (e.g., Canva, Adobe Creative Suite) for creating visuals, as well as skills in video editing tools.
• Familiarity with analytics tools to measure the effectiveness of social media campaigns and communication efforts

Qualifications:

• Relevant certifications in social media management, digital marketing, or public relations would be an advantage.
• Continuous professional development in communications and media trends

Join our team and contribute to driving the mission of AFRID Awareness UK forward, ensuring that our message reaches those who need it most while fostering a supportive community around ARFID.