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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHAIR OF TRUSTEES – Rivertime Boat Trust (Henley-on-Thames)
Rivertime Boat Trust is an award winning Henley-based charity giving disabled and disadvantaged children and adults access to the River Thames aboard our purpose-built, wheelchair-accessible boat. We are seeking an inspiring Chair of Trustees to lead our board through an exciting period of growth, including the launch of a second, electric-powered boat.
ABOUT US
Founded in 2006 by Pat and Simon Davis, the Charity launched Rivertime, a bespoke wheelchair-accessible motor cruiser, in 2008. She has since welcomed over 35,000 passengers, including 2,500 in 2025 alone. Accredited for Learning Outside the Classroom, we also run immersive river-based learning for SEND school children in partnership with local education teams.
Our 2025 evaluation showed that time on the water helps children and young people with special educational needs meet academic, health and wellbeing goals. It also supports their sensory, communication and behavioural needs. Full wheelchair access means every young person can take part equally. Our new electric boat will extend where we operate and how many people we can reach.
THE ROLE
Commitment: approx. 5 days per month, plus four trustee meetings a year
Location: Henley area (board meetings and events in person)
Term: Three years, renewable by mutual consent
KEY RESPONSIBILITIES
Leadership & Governance
- Lead the board to deliver the Charity's mission, setting agendas focused on strategy, performance, culture, stakeholders and accountability
- Run fair, focused meetings where every trustee's view is heard and valued
- Ensure a balanced board with the right mix of skills and experience
- Oversee trustee induction, development and regular Board Effectiveness Reviews
- Ensure trustees receive accurate, timely information to make sound decisions
- Guide and support the Charity Manager, Managing Skipper, staff and volunteers
- Ensure legal and financial compliance and the highest standards of integrity and risk management
Fundraising
- Lead fundraising from major donors, trusts and corporate partners
- Use personal and professional networks to open doors to new funding
- Host and speak at fundraising and charity events
Advocacy
- Act as the public face and lead ambassador for the Charity
- Build strong links with community leaders, local government and media
- Speak with passion and authority on the issues facing disabled and disadvantaged people
ABOUT YOU
- Well connected with business leaders, donors and influential communities
- A track record of securing major gifts or sponsorships (advantageous)
- A genuine commitment to improving the lives of disabled and disadvantaged children and adults
- Natural authority and presence, with excellent listening skills and the ability to unite a board
- A strong understanding of corporate governance and the statutory duties of a Chair and trustees
- A strategic thinker who balances long-term vision with effective oversight and risk management
- A business perspective, financial acumen and a commercial mindset
- The time and commitment to attend meetings in person
FIND OUT MORE ON OUR WEBSITE
OUR MISSION To give disabled and disadvantaged adults, children and young people the chance to build a lasting connection with the River Thames.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope Nottingham CIO is seeking a prayerful, inspiring and committed Chair of Trustees to lead our Board as we continue growing communities of hope across Nottingham. As a Christian charity, we are motivated by our faith to serve local people with compassion, practical support and encouragement, helping to reduce poverty, overcome loneliness and create places where people can belong and flourish. This is a significant opportunity to help steward a well-known and respected, local charity rooted in Christian values, community transformation and lasting hope.
As Chair, you will provide wise, inclusive and faith-filled leadership to the Board, helping trustees govern well, stay focused on the charity’s purposes and work closely with the Chief Executive Officer in a relationship marked by encouragement, accountability and trust.
We are looking for someone with strong people skills, leadership experience and sound judgement, who has either chaired a board before or is ready to step confidently into the role. You will bring a heart for our mission and the ability to combine strategic thinking with humility, collaboration and a genuine desire to serve. We would particularly welcome someone who can help us live out our Christian ethos in ways that are welcoming, practical and full of hope.
Principal responsibilities
· Provide confident, inclusive and faith-shaped leadership to the Board, enabling trustees to fulfil their duties well and contribute effectively.
· Ensure the charity remains true to its charitable purposes, Charity Governance Code, Christian ethos, vision, values and commitment to public benefit.
· Work closely with trustees and the Chief Executive Officer to shape strategy, monitor progress and support the long-term sustainability and effectiveness of the charity.
· Support the Chief Executive Officer through regular communication, encouragement, accountability and constructive challenge, while maintaining clear boundaries between governance and operational management.
· Chair meetings well, ensuring trustees are well informed, discussion is balanced, all voices are heard and decisions are taken in the best interests of the charity.
· Support the development and effectiveness of the Board through recruitment, induction, succession planning and regular review of contributions and effectiveness.
· Act as a credible ambassador for the charity
· This post has an occupational requirement to be a committed Christian, in line with Hope Nottingham’s purpose to advance the Christian faith. It requires an understanding of, and active commitment to, the Christian ethos of the charity.
Essential: Previous Chair and/ or board or experience. You may not have had previous Chair experience but must be an experienced trustee with sound knowledge of governance and an understanding of the charity, faith or community sector.
Time commitment: This is a voluntary role. The Chair will have the time to get to know the organisation, attend in person evening board meetings in Beeston (bi-monthly), prepare for meetings, meet monthly with the Chief Executive (can be online) and be available for ad-hoc discussions and act as ambassador at occasional events as needed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Headlight is a friendly, non-clinical peer to peer support group and one to one mentoring for young people experiencing emotional and mental health issues. We rely on volunteers to help run our fortnightly evening sessions in Ottery St Mary alongside trained staff.
Could you help young people to feel welcome and part of a support network? Could you offer a listening ear to a young person who needs to talk? Could you relate to young people aged 18-25 and help engage and support them in the groups activities? Are you hands on and willing to do the practical stuff such as set up, food preparation and tidying up?
If you said yes to those questions then please get in touch with Molly.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as a Volunteer Coordinator and help create a welcoming, supportive experience for volunteers across our community programmes.
About us
Cede Foundation is a community-led charity dedicated to reducing poverty by empowering individuals and fostering sustainable communities.
We provide practical, personalised support to people who may be facing barriers to inclusion, independence and participation. Our work includes programmes and activities across employability and skills, health and wellbeing, social inclusion, active citizenship, environmental sustainability, youth engagement, and arts and culture.
Volunteers play a vital role in extending our reach and delivering meaningful support to the communities we serve.
We are seeking a friendly, organised, and reliable volunteer coordinator to recruit, support, and retain volunteers across our programmes.
About the role
As Volunteer Coordinator, you will help ensure volunteers feel informed, valued and supported in their roles.
You will be the main point of contact for volunteers, matching them with suitable opportunities and ensuring a positive, inclusive experience.
This role is ideal for someone who enjoys working with people, is well organised, and is committed to creating a positive volunteering experience.
What you will be doing
You will coordinate daily volunteer activities, including:
What we are looking for
This role is suitable for someone who is:
Experience in administration, volunteering, recruitment, HR, community work, or events is helpful but not required. Full guidance and support will be provided.
Time commitment
We are looking for someone who can commit to 4–6 hours per week.
Volunteering times will be agreed based on your availability and organisational needs.
Location
This role is primarily in-person in Manchester, with some agreed tasks completed remotely where appropriate.
What you will gain
This is an opportunity to contribute to community-focused work while developing your skills and experience.
You will:
Support and expenses
You’ll receive an induction and ongoing support so you feel confident in the role.
Reasonable out-of-pocket expenses, such as travel costs, will be reimbursed in line with our volunteer expenses policy.
Safeguarding and checks
We are committed to safeguarding and promoting the welfare of the people we work with. Depending on the nature of the role, references and a DBS check may be required. We will discuss this with you during the application process.
Equality and inclusion
We welcome applications from people of all backgrounds and experiences. We are committed to creating an inclusive, supportive and accessible environment, and we will make reasonable adjustments where possible.
How to apply
To apply, please click 'Apply' below and submit a brief expression of interest.
Please tell us why you are interested in the role, any relevant skills or experience you would like to share, and your general availability.
If you feel this role is a good fit, we would love to hear from you.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Read Easy provides free, confidential, one to one reading coaching for adults who struggle with reading, through a network of volunteer groups.
The Coordinator is the first point of contact for those who want to learn to read. They are vital in matching our Reader and Coach pairs and supporting them as they make progress.
Role of a Coordinator:
● Help interview new Coaches when recruited and shortlisted by the Volunteer Recruiter
● Enrol and assess new Readers, using the simple resources provided
● Match Readers with Coaches, make introductions, and help them organise their reading sessions (which will take place in an approved venue or online)
● Visit your reading pairs to provide encouragement, presenting certificates on occasion
● Work collaboratively with any other Coordinators in the group.
● Contribute to Coach meetings where volunteers discuss their experiences and receive further support. (Run by the Management Team typically every 8 weeks)
● Attend Management Team meetings when invited, typically every 6-8 weeks either in person or remotely
● Record progress of your reading pairs using resources provided, sharing these with the Management Team to keep them fully informed and submit expenses for payment regularly
Skills needed:
● A passion for supporting others achieve either their reading or coaching goals
● A willingness to become familiar with the methods of the phonics based Turning Pages coaching manuals, so that you can confidently guide others
● Good communication and people skills, with a commitment to maintaining confidentiality
● Strong organisational, time management and record keeping skills
● Self-awareness, personal responsibility and a professional approach
● Reasonable confidence in using IT (accessing documents, completing electronic forms and records, email, Teams/Zoom meetings)
● The ability to use initiative and willingness to work independently and as part of a team
● A willingness to abide by Read Easy policies and procedures;
● An open attitude that encourages two-way communication and willingness to ask for support from the Management Team
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included
● Energy and enthusiasm with an average of 2-3 hours a week to commit to the role
Ideally you will be based in the Keynsham area. The role can be done mainly from home but there will be occasional travel to meet Coaches and Readers. This role is very flexible and can fit around other commitments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.
Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:
· Supporting and encouraging a team of fundraising volunteers
· Planning fundraising events and activities with your team
· Allocating tasks before and during fundraising events
· Keeping financial records from fundraising events
· Encouraging and promoting a professional image of Cats Protection
· Following policies and guidelines and ensuring licences and permits are obtained for events
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
We're looking for someone with the following:
· Great people skills and the ability to bring out the best in others
· Excellent organisational skills
· The ability to prioritise and delegate
· An appreciation of the importance of handling money and charity resources responsibly
· Fine-tuned communication skills and a passion for engaging with people within your local community
· Basic IT skills to use Cats Protection systems - training and support can be provided
· Committee volunteers need to be aged 18+
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We would love for you to join our Information & Advice Service as a Community Outreach Volunteer.
This is a rewarding opportunity to meet new people, support your local community, and help individuals access the information and services they need. As part of our friendly team, you will attend local groups and community activities, offering information, guidance, and signposting to relevant services, support organisations, and community groups.
You may also help people complete a range of forms, including Attendance Allowance applications and other benefit-related paperwork, giving them the confidence and support they need to access available help.
In this role, you could be:
• Providing a warm, friendly, and welcoming experience for members of your local community.
• Signposting people to relevant local services, activities, and sources of support.
• Assisting individuals with completing forms, including Attendance Allowance and other benefit applications.
• Offering straightforward information and guidance where appropriate.
We're looking for people who enjoy working as part of a team, meeting new people, and making a positive difference in their community.
You'll be a good listener with strong communication skills, a caring and empathetic approach, and a willingness to help others. Basic IT skills and record-keeping experience are helpful, and experience using the internet and Microsoft 365 would be an advantage. Don't worry if you're still learning though, as training and support will be provided.
We reimburse all reasonable out-of-pocket expenses incurred while volunteering.
Getting started is easy. If you're aged 18 or over, simply click "Apply" and complete the application form. We'd love to hear from you and welcome you to our team.
The client requests no contact from agencies or media sales.
“Queer Space” is a support group is for adults who identify as LGBTQ+ and who have experience of mental health challenges. It is a peer-led space with a focus on empowerment, community, expression and joy. Above all, the space is led by the community it serves.
We are seeking a Volunteer Group Facilitator is to provide peer support and facilitate a group with the guidance of a coordinator, whilst creating a welcoming environment and sharing their own knowledge/experience of living with mental health difficulties. The role will also entail the planning of groups and assisting with other peer support administrative duties.
We will be running two groups, daytime and evening; you are welcome to apply for both or just one.
The group offers:
What we’re looking for:
Benefits of volunteering with us:
Interested in the role? Next steps:
Queer space is a peer-led service. As such, the successful candidate should have lived experience of the LGBTQ+ community, with their own experience of mental health issues.
We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:
SEL Mind is committed to meeting the reasonable adjustments of disabled people and always welcomes applications from people with lived experience of mental health problems.
How to apply
Please find our application form and details of how to apply on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: V273 | Support Group Volunteer | Cookstown, Northern Ireland
We’re looking for 3 Support Group Volunteers over the age of 18 years old, based at First Presbyterian Church, 1 Loy Street, Cookstown, BT80 8PZ.
You’ll be volunteering every Tuesday between 10.30am and 12.30pm.
As a support group volunteer, you will help with the running of the group. The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.
The volunteer will be
· A people person, with good listening skills
· A great communicator who enjoys meeting new people
· Good at putting people at ease
· Reliable and organised
· Passionate about supporting people affected by stroke
· IT literate, have good administrative and record keeping skills and be able to follow relevant policies
A Disclosure and Barring Service (DBS) check is required for this role.
Interested in this role?
Find out more by downloading the role description for the Support Group Volunteer role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.
Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:
· Supporting and encouraging a team of fundraising volunteers
· Planning fundraising events and activities with your team
· Allocating tasks before and during fundraising events
· Keeping financial records from fundraising events
· Encouraging and promoting a professional image of Cats Protection
· Following policies and guidelines and ensuring licences and permits are obtained for events
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
We're looking for someone with the following:
· Great people skills and the ability to bring out the best in others
· Excellent organisational skills
· The ability to prioritise and delegate
· An appreciation of the importance of handling money and charity resources responsibly
· Fine-tuned communication skills and a passion for engaging with people within your local community
· Basic IT skills to use Cats Protection systems - training and support can be provided
· Committee volunteers need to be aged 18+
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering Opportunity
Digital Champion
What You’ll Do
Support people aged 50+ to build confidence with their phones, tablets, or computers. You’ll help them learn basic digital skills so they can stay connected and independent.
You will:
Skills You’ll Use or Develop
Time Commitment
Tuesdays 11:00 am – 1:00 pm (Dugdale Arts Centre)
Other weekdays between 10:00 am – 4:00 pm
Location:Dugdale Centre, 39 London Rd, Enfield EN2 6DS
Possibly some community groups across Enfield
Reports to:Digital Inclusion Lead
Ready to Apply?
Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.
If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)
Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.
We look forward to hearing from you!
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.


The client requests no contact from agencies or media sales.
Volunteering Opportunity
Kitchen Assistant – Day Care Centre
What You’ll Do
Work alongside the chef to help prepare and serve food for older people attending the centre. You’ll assist with food prep, keeping the kitchen clean, and ensuring mealtimes run smoothly.
You will:
· Prepare ingredients (e.g. peel and chop vegetables)
· Help make tea and coffee trays
· Wash dishes and maintain hygiene standards
· Keep kitchen surfaces and equipment clean
· Organise supplies and groceries
· Interact respectfully with clients when appropriate
Skills You’ll Use or Develop
· Willingness to learn food prep tasks
· Understanding of food hygiene (training provided)
· Organised and detail-oriented
· Good communication and teamwork
· Reliable and committed
· Suitable for those with or without catering experience
Time Commitment
2–4 hours between 10:00 am and 2:00 pm
(Weekdays)
Location: The Mabel Churn Centre, 55b Sunny Road, Enfield, EN3 5EF
Reports to: Day Centre Manager
Ready to Apply?
Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.
If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)
Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.
We look forward to hearing from you!
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.
Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:
· Supporting and encouraging a team of fundraising volunteers
· Planning fundraising events and activities with your team
· Allocating tasks before and during fundraising events
· Keeping financial records from fundraising events
· Encouraging and promoting a professional image of Cats Protection
· Following policies and guidelines and ensuring licences and permits are obtained for events
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
We're looking for someone with the following:
· Great people skills and the ability to bring out the best in others
· Excellent organisational skills
· The ability to prioritise and delegate
· An appreciation of the importance of handling money and charity resources responsibly
· Fine-tuned communication skills and a passion for engaging with people within your local community
· Basic IT skills to use Cats Protection systems - training and support can be provided
· Committee volunteers need to be aged 18+
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering Opportunity
Group Activities Mentor
What You’ll Do
Support a small group of older people aged 65+ to become more active and improve their wellbeing. You'll facilitate discussions, encourage participation, and help the group work towards shared goals during a 12-week programme.
You will:
· Support a group of up to 6 participants
· Help the group identify a shared wellbeing or physical activity goal
· Facilitate weekly group sessions
· Encourage participation and positive peer support
· Monitor progress towards agreed goals
· Introduce ideas and activities that support healthy ageing and wellbeing
· Maintain attendance and session records
Skills You’ll Use or Develop
· Group facilitation
· Communication and leadership
· Motivation and coaching skills
· Confidence managing group discussions
· Organisation and planning
· Problem-solving and teamwork
Time Commitment
Minimum 2 hours per week
Flexible weekdays between 9:00am and 5:00pm
Location: Community locations around Enfield
Reports to: Communities in Motion Manager
Ready to Apply?
Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.
If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)
Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.
We look forward to hearing from you!
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.


The client requests no contact from agencies or media sales.
We're looking for Reception volunteers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere.
What will you do?
• complete an introduction to Citizens Advice and training for your role
• welcome clients and other visitors to the local Citizens Advice
• explain to the client how long they might be waiting and what will happen and give out a form for clients to fill in
• type up information from the client form onto a spreadsheet or database
• answer the telephone, reply to emails and post
• help with the day to day running of the Citizens Advice service
What’s in it for you?
• gain and build on valuable skills and experience such as communication, IT skills and working in a team
• increase your employability
• contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
• work with a range of different people, independently and in a team.
And we’ll reimburse your travel expenses too.
What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
• be friendly and approachable
• be non-judgmental and respect views, values and cultures that are different to your own
• have good IT skills
• be calm under pressure
• be willing to learn about and follow the Citizens Advice aims, principlesand policies, including confidentiality and data protection
• be willing to undertake training in your role
How much time do you need to give?
We ask for a commitment of 1 day a week for 12 months at least.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming a customer service volunteer / reception volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.
Contact details
To apply, please email to request a Volunteer Application Form.
The client requests no contact from agencies or media sales.