Business support office manager volunteer roles

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed. 

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications.

Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.   

Why join the Witness Service now  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed. 

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications.

Diversity Matters 

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.   

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed.

Why volunteer with us? 

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you?

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications.

Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.

Martlets, Chestnut Tree House and St Barnabas House have collection tins hosted by a wide variety of businesses across Worthing, Sussex, Brighton and Hove and surrounding areas. Our tins continue to play an important role in raising money and awareness for the hospices so that we can continue to provide specialist care.

These tins need to be collected, replaced, and returned to our fundraising offices or shops on a regular basis. With collections expected to be completed on a 6-8 week cycle.

We are looking for friendly, reliable people to help us with this important fundraising and community liaison role.

You will be the face of the Fundraising team in your locality, representing the hospices when collecting. This is a chance to involve yourself with the community by building a relationship with our collection tin hosts and keeping them up to date with any news from us.

This is the perfect opportunity for anyone looking for a flexible volunteering role to fit around other commitments. We can discuss potential rounds based on where you live and an appropriate distance to travel.

Martlets, Chestnut Tree House and St Barnabas House have collection tins hosted by a wide variety of businesses across Worthing, Sussex, Brighton and Hove and surrounding areas. Our tins continue to play an important role in raising money and awareness for the hospices so that we can continue to provide specialist care.

These tins need to be collected, replaced, and returned to our fundraising offices or shops on a regular basis. With collections expected to be completed on a 6-8 week cycle.

We are looking for friendly, reliable people to help us with this important fundraising and community liaison role.

You will be the face of the Fundraising team in your locality, representing the hospices when collecting. This is a chance to involve yourself with the community by building a relationship with our collection tin hosts and keeping them up to date with any news from us.

This is the perfect opportunity for anyone looking for a flexible volunteering role to fit around other commitments. We can discuss potential rounds based on where you live and an appropriate distance to travel.

Exciting opportunity to help shape the future of the UK’s leading Badger charity 

Become a Trustee on our active board! 

Badger Trust celebrates its 40th anniversary in 2026. We are the leading voice for badgers in England and Wales, dedicated to promoting and enhancing the welfare, conservation, and protection of badgers, their setts, and their habitats. 

We have a network of over 50 local voluntary badger groups, growing all the time, supported by thousands of dedicated supporters and followers. 

We are now seeking new Trustees to join our Board.  These will support the current Trustees and Chief Executive in delivering the charity's objectives, ensuring we have the right mix of skills, experience, and people to achieve even more for badgers in the coming years. 

For these vacancies, Badger Trust is particularly interested in people with experience in charity fundraising, law, and development planning to help us achieve our goals in these areas, building on our research, citizen science, and campaigning work. 

Your skills 

Trustees with a focus on fundraising will have a strategic approach to opportunities, and might offer support through one or more of the following methods: 

- Identifying and reaching out to major donors and corporate partners 

- Assisting in writing bids for grants and trust applications 

- Offering guidance in planning and executing fundraising strategies and campaigns. 

We encourage members of badger groups to apply to ensure the group network is effectively represented. 

We are seeking applicants whose professional knowledge will bring value to our Board. 

You should be a strong strategic thinker, capable of working collaboratively, and willing to engage with the broader role of Trustee. Badger Trust values diversity and aims to broaden our Board in terms of skills, background, and life experience. 

We encourage all applications, especially from individuals of racially diverse backgrounds and those with disabilities, as these groups are currently under-represented on our Board. 

We also encourage applicants from a wide range of socio-economic backgrounds across the UK. 

Time Commitment 

The Board typically holds four to six meetings each year on Saturdays. Most of these meetings are conducted online, with two in-person meetings scheduled annually. However, there may be occasions when virtual meetings are necessary outside of the regular schedule. 

We also conduct an Annual General Meeting (AGM) or Symposium, which Trustees are expected to attend and support. The head office is located in Brighton, but in-person meetings are

generally held in central England. The 2026 Badger Trust Symposium is being held at the University of Northampton. 

In addition to routine Board activities, past and present Trustees have contributed to various initiatives and assisted with staff-led projects based on their skills, expertise, and interests. Examples of this work include assisting the creation of  our planning and development guide, updating the guide to badger rescue and rehabilitation, engaging with Government and Parliament on the Planning & Infrastructure Bill, scrutinising Government policy and commissioning information searches, taking legal action, and assisting in the recruitment and interviewing of specialised staff. 

Our Mission 

Our mission is to promote and enhance the welfare, conservation, and protection of badgers, their setts, and their habitats. 

Our Vision 

Our vision is a world where badgers are respected as part of our rich wildlife heritage and are safe from persecution. 

Chair, Rosie Wood, joined the board in 2021: 

“Being on the Board of Badger Trust brings with it plenty of opportunities to learn and collaborate with people of like mind, which I hope you would expect. But it also offers opportunities to open conversations with different decision-makers who can drive change. It gives me scope to remake our arguments in fresh and compelling ways, informed – in my case –by sharing the background of those I need to engage with. 

While we need people committed to protecting and conserving badgers, we also need them to understand those who can best help – funders, policymakers, lawmakers, and communicators. Don’t expect it to be a passive role – badgers need active friends and advocates. But it will rapidly build your skills, professional networks, and CV, and we will do our best to match your interests and availability to the Charity’s needs. 

Content publishing template for Badger Trust ©Cox and Co Creative 2023 updated 24.04.2023

Badger Trust Vice-Chair, Phil Loveday, who joined the Board in 2023, encourages you to get in touch: 

“I joined the Badger Trust board as I just love badgers and am a member of my local badger group. I also bring extensive organisational, educational and people skills gained during my career in teaching, including as a head teacher at large secondary schools in the Midlands. 

I feel passionately that we need the next generation to have the chance to enjoy nature, and to do that, we need to protect it now — that’s what Badger Trust is all about. We need more experienced people willing to help guide the charity in the years ahead.” 

Further information 

Find out more about our work on our website, where you can also see details of our current Board. You can connect with us on Instagram, LinkedIn, Facebook, and YouTube. 

We are a registered charity and limited company, registered with the Information Commissioner’s Office for data protection compliance and with the Fundraising Regulator for fundraising compliance. We are also members of the Small Charities Coalition and NCVO for best practice, guidance, and support as part of our aim to be an effective and efficient charity. 

We encourage applicants to ensure they are familiar with the legal responsibilities of a charity Trustee, and more information can be found on the Charity Commission’s website. See Badger Trust’s registration with the Charity Commission. 

Trustee roles are voluntary and unpaid. Expenses for Board business will be reimbursed in line with our expenses policy. The final appointment to the Board depends on the election of the recommended Trustees at the AGM of Badger Trust by member groups. 

How to apply 

Please complete the Trustee application form (provided as a Word document) and send it back as a pdf, with a copy of your CV.

Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.

With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.

As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.

We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.

What do you need to become a trustee?

Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:

● Insight into the organisation: considering CASL’s objects and its public benefit strategically

● Challenging constructively: clarifying facts; stimulating thought

● Analysing issues: being objective; evaluating risks; using evidence; planning ahead

● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value

● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture

● Confidence and self-awareness: collaborating with others; treating everyone with respect.

The Board also values specialist skills as assets among its members:

● experience or qualifications in:

 ‣ business or charity leadership

 ‣ equity, diversity and inclusion

 ‣ facilitation

 ‣ finance and accountancy

 ‣ human resources

 ‣ IT, AI or digital media

‣ law or governance

‣ local government

‣ marketing, PR or communications

‣ risk management, or

‣ strategy development

● past experience as a client or service user of this (or a similar) organisation

● a track record of charitable fundraising, or

● being an effective chair. 

Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:

● Committed - motivated, dedicated, persevering; plays an active role.

● Responsible - accountable, independent, reliable; accepts collective responsibility.

● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.

● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.

● Confident - independent; contributes constructively and expresses opinions courageously.

● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo

Volunteers are an essential part of our team, making sure that clients are able to  access the right service. Our Reception Volunteer will welcome clients and visitors at our office in Deptford. You will also deal with basic enquiries (in person, over the phone or by email), assess what support clients need and help them access the right service.

Our Volunteer team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our Volunteer Receptionist will be the first person that clients will talk to so it is essential that we offer a  safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that. 

What activities will you be involved in? 

As part of our volunteer team, you will work with staff and fellow volunteers to: 

• Welcome clients to our office and Advocacy Drop-In Service, speaking with them to understand their needs in a professional and compassionate manner
   

• Respond to queries from clients and members of the public via phone and email
   

• Support clients to complete our online referral form
   

• Help clients and referrers understand the services we offer and how to access them
   

• Respond to new referrals and upload them onto our case management system
   

• Contact clients to book appointments and follow up on referrals
   

• Take messages for staff and volunteers and ensure they are passed on promptly
   

• Log incoming mail and post outgoing mail for staff and volunteers
   

• Help gather feedback from clients to support service improvement
   

• Undertake other administrative tasks as required

As you become more experienced, you may be involved in giving basic advice, providing  support letters and other duties. 

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has  been running for over 25 years 

• Gain experience of admin work in an office environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants 

• Have regular support and supervision from the Business and Operations Officer 

• Be provided out of pocket expenses to the value of £6 for lunch per day (if volunteering 4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent at communicating 

• Proactive and able to use own initiative 

• Organised and methodical in their work 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum  and/or immigration system to apply. If you need additional support or adjustments to apply or volunteer,  please contact us. 

What commitment do you need to make? 

We ask volunteers to commit to volunteering at least 4 hours (9.30am -1.30pm) for at least six months.

Trustee and Chair of Trustees

Help shape the future of environmental philanthropy and strengthen funding for climate, nature and people.

Location: Remote, UK wide
Remuneration: Voluntary, unremunerated. Reasonable expenses covered
Term: Three years, renewable once
Time commitment: Approx. 8 days per year for Trustees, approx. 12 days per year for Chair
Closing date: Monday 30 March, 17:59
Interviews: From Wednesday 22 April

About the opportunity

An established and respected network within the environmental funding community is seeking a new Chair of Trustees and two additional Trustees to join its board.

This organisation works to create an effective, flourishing ecosystem of environmental philanthropy that is supporting people and the planet to thrive together. With a growing membership of funders, advisors and fundraisers, it plays a vital role in convening, connecting and strengthening the sector.

As a Trustee, you will provide strategic oversight and guidance across finance, programmes, communications and relationships. As Chair, you will lead the board, act as a line manager to the Executive Director and ensure strong governance and effective decision making.

You will bring sound judgement, a willingness to offer constructive challenge and a commitment to high standards of governance. Above all, you will share a belief in the importance of environmental action and effective philanthropy.

About the Trustee role

Trustees are responsible for ensuring:

· Clear strategic direction and delivery of charitable objectives

· Effective stewardship of resources

· Robust governance and regulatory compliance

· Thoughtful risk management

· Insight into the wider global context affecting environmental funding

We are particularly interested in individuals with experience in one or more of the following areas:

· Environmental funding, including international funding

· Financial and operational management

· Strategic communications and influencing

· Network coordination and development

· Philanthropy advisory or working with family offices

· Fundraising and membership models

About the Chair role

In addition to the above, the Chair will:

· Lead quarterly board meetings

· Support and line manage the Executive Director

· Ensure the board has the right balance of skills and perspectives

· Act as an ambassador and external figurehead

We are looking for prior leadership or chairing experience, strong strategic capability, an understanding of charity governance and experience engaging with funders.

Commitment

Board meetings are held online quarterly, with additional sub-committee meetings and preparation time. There is one in person team and trustee away day each year. The Chair role includes monthly meetings with the Executive Director and additional preparation responsibilities.

These are voluntary roles. Expenses are provided.

Inclusion

Diversity of background, perspective and experience strengthens governance and impact. Applications are particularly welcomed from individuals from marginalised communities and those most affected by climate change and nature loss.

If you would like to play a meaningful role in strengthening environmental philanthropy at a critical time, we would welcome your application.

You may also have experience in areas such as; Non Executive Director, Board Member, Committee Member, Advisory Board Member, Charity Trustee, Foundation Trustee, Trust Director, Philanthropy Advisor, Grant Maker, Environmental Programme Lead, Director of Fundraising, Head of Partnerships, Chief Executive, or Senior Strategic Leader.

Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Taunton Brewhouse is looking for trustees from all backgrounds.  Key is sharing our vision for a bold, brilliant cultural venue in Taunton, adding to our existing skills and expedrience and prepared to to play an active role in meeting the challenges ahead.

If you have experience in general management and/or in HR, marketing or fundraising do get in touch.   We also seek a lead trustee on finance - please see separate announcement.

As a trustee, you'll share responsibility for:

• agreeing strategy and goals for Taunton Brewhouse
• appointing and setting salaries for senior management
• giving oversight and support to management
• paying attention to financial management
• ensuring due diligence in all regulatory matters including safe-guarding
• ensuring a robust approach to management of risk.

You'll attend Board meeting although much work is carried out in projects or committees.  You'll be an ambassador for Taunton Brewhouse and support our wider endeavours through attending press and community events.

There are 5 formal meetings pa held in evenings at Taunton Brewhouse.  Other meetings are generally in the day and are organised around the diaries of those involved.  We also aim for an annual 'away-day' to enable trustees time to reflect, plan and develop the organisation and themselves.

Please note that exceptional expenses are paid by prior agreement.

We aim to be in touch quickly both those who make a full application and those who prefer an informal initial discussion. 

About us

We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR),  the largest global network of civil society organisations working to strengthen the resilience of people most at risk from disasters and climate change. With two trustees nearing the end of their terms, we are now recruiting two new trustees to join our Board at an exciting moment as we prepare to launch our 2026–2030 global strategy.

Key responsibilities

• Provide strategic oversight and support effective governance
• Ensure compliance with charity law and good governance practice
• Oversee financial sustainability, risk management, and organisational performance
• Support and challenge the Executive Director and Senior Leadership Team
• Champion equity, inclusion, localisation, and community‑led action
• Act as an ambassador for GNDR’s mission and values

What we’re looking for

We are looking for individuals who can bring strategic insight, sound judgement, and a commitment to equity and localisation. While all trustees share collective responsibility for GNDR’s governance, we are specifically seeking two candidates with the following professional expertise to strengthen the Board’s capacity in these areas:

• Professional expertise in Finance (e.g., financial management, audit, budgeting, risk)
• Professional expertise in Human Resources (e.g., people & culture, organisational development, HR policy)

All trustees are expected to uphold the following core criteria:

• Commitment to GNDR’s mission, values, and global network
• Strategic thinking, independent judgement, and collaborative working
• Strong communication skills and willingness to contribute actively
• Understanding of (or willingness to learn about) the responsibilities of charity trusteeship

Please refer to the full trustee recruitment pack available at the link below and on the jobs pages of our website.

What you’ll gain as a trustee

• A full induction and ongoing training
• Opportunities to shape strategy and influence a dynamic global network
• Experience in governance and leadership
• The chance to contribute to innovative, community‑led resilience work
• Connections with professionals and civil society leaders worldwide
• Personal fulfilment from contributing to a mission that matters

Representation and eligibility

We are particularly keen to hear from individuals who bring:

• Lived experience of disaster risk, climate impacts, marginalisation, or community‑led resilience
• Experience supporting or being part of communities most at risk
• Perspectives from regions or groups under‑represented in global governance spaces

Trustees must be eligible under UK charity law to serve as charity trustees and company directors.

Terms of office

• Voluntary, unpaid role with all reasonable expenses reimbursed
• Three‑year term, renewable by Board agreement
• Approx. six days per year, plus preparation time, including quarterly board meetings, global board meetings, training, and occasional events
• Trustee indemnity insurance provided

How to apply

Please submit an up to date copy of your CV (max. two A4 pages) and a cover letter (max. one A4 page) outlining skills and experience relevant to the role by email to our HR team. Please include in the subject of the email, the following: “Application for the trustee role”.

Please note: we are unable to accept incomplete applications. 

The recruitment process will include an initial assessment and shortlisting stage, followed by an interview comprising a series of panel questions with our Executive Director and other members of the Board of Trustees.

If you have any questions or need to discuss any adjustments to any aspects of the recruitment process, please contact our recruitment team. Contact information of our HR team are available on our website.

Closing date

18 March at 12pm (GMT)

Due to the high volume of applications we expect to receive for this role, we may not be able to provide individual feedback. However, we will endeavour to contact all applicants to update them on the outcome of their application.

Interview

To be confirmed

Our commitment to equity, diversity and inclusion

At GNDR, we are committed to fostering a truly diverse and inclusive culture based on our core values of openness, trust, accountability and mutual respect. 

We welcome applications from people of all backgrounds and identities without discriminating against any characteristics. This includes ethnicity, race, gender, religion or belief, language, abilities, nationality or citizenship, socio-economic background, sexual orientation, marital or partnership status or any other status. 

We’re committed to making our recruitment process as accessible and inclusive as possible for individuals of all needs and abilities. If you require any adjustments at any stage of our recruitment process, you are highly encouraged to contact our HR team.

The Sutton Trust is at a pivotal moment in its development. For nearly three decades, we have been the UK’s leading voice on social mobility, working tirelessly to break the link between socio-economic background and life chances. Today, that mission is as urgent as it has ever been. Despite pockets of progress, social mobility in the UK remains low by international standards, with deep inequalities in education, access to professions, and regional opportunity continuing to limit life chances and economic potential.

We are seeking a Trustee with policy expertise who shares our commitment to fairness, evidence, and long-term change. We value diversity of thought and experience, and we are keen to hear from those who can help us navigate an evolving political landscape and leverage our research to challenge systemic barriers, ensuring our voice remains the most influential in the national drive to transform social mobility.

Duties and Responsibilities of a Trustee

Policy Responsibilities

• Providing oversight for the charity’s research and advocacy, ensuring the Trust’s work is mission-aligned, evidence-based, and intellectually rigorous
• Supporting the Board in discharging their collective duties around planning, risk and compliance, particularly in areas such as horizon scanning for upcoming legislative changes, political shifts and shifts in social trends affecting the Trust as well as specific regulations around political neutrality
• Leveraging their professional networks and expertise, enhancing the charity’s credibility and influence, ensuring our research translates into meaningful systemic change

General Responsibilities

• Inputting into and agreeing the Trust’s vision, mission and values and providing advice on the Trust’s wider purpose, goals and activities
• Inputting into and agreeing the Trust’s aims and long-term strategy in furtherance of its charitable purpose
• Ensuring key risks are identified, monitored and controlled effectively as well as keeping abreast of changes in the Trust’s operating environment
• Monitoring the Trust’s performance against its strategic aims, operational plans and budgets
• Safeguarding and promoting the Trust’s reputation, and acting in the best interest of the Trust at all times
• Ensuring the financial stability and sustainability of the Trust
• Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place
• Ensuring proper arrangements are in place for the appointment, supervision, support, appraisal and renumeration of the CEO and they are held to account
• Contributing to regular reviews of the Trust’s own governance
• Ensuring the Trust complies with its governing documents, charity law, company law and any other relevant legislation or regulations

In addition to the above statutory duties, each Trustee should use their specific skills, knowledge and experience to contribute to the Board’s decision-making, and dedicate sufficient time to carry out their responsibilities effectively. This may involve sitting on Board Committees, scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the Trustee has special expertise.

Trustees aim to support a specific member of the SLT based on their skills and experience or may participate in appropriate subgroups, e.g., Alumni Leadership Board, Education Advisory Group, (Development) Board meetings, etc.

Person Specification

Mission and Values

• Sympathetic to the aims of the Trust and its mission to address educational disadvantage
• High level of personal and professional ethics, integrity, and accountability
• Willingness to safeguard and promote the Trust’s reputation within the wider sector

Strategy and Interpersonal Skills

• Ability to think strategically in order to provide appropriate oversight and scrutiny for the Trust’s overall activity and direction
• Ability to confidently and fairly make evidence-based decisions and constructively challenge the decisions of others if required
• Ability to collaborate and work as part of a team to provide advice, make decisions, and/or solve problems
• A commitment to personal development and a willingness to participate in regular reviews of the Board’s own performance and governance

Governance, Risk and Finance

• Understanding of the legal duties of a Trustee (or willingness to learn), including compliance with Charity Commission and Companies House regulations and commitment to the roles and responsibilities of a Trustee
• Awareness of (or willingness to learn about) financial health indicators and organisational risk management

Specialist Expertise and Experience

• A background in public affairs, civil service, think tanks, education sector organisations or senior policy or research roles in (education) charities
• Strong understanding of how UK government (at local, regional or national level) and/ or the UK education sector works
• Strong influencing and communications skills with the ability to lead discussions, provide expert advice, and influence stakeholders in a professional manner
• Good understanding of how to translate policy jargon into clear, strategic advice for the wider Trustee Board

Interviews

Applications should reach us by 10am, Monday 30th March. First round interviews will take place on Wednesday 15th and Thursday 16th April, and second round interviews will take place w/c 27th April or w/c 4th May. All interviews will be held at our London offices in Millbank Tower.

Provide a welcoming and supportive first point of contact for clients and visitors across our Dudley and Wolverhampton offices.

Role Responsibilities:

• Provide reception cover and welcome clients into the Information Hub.

• Carry out initial triage by listening to clients’ needs and directing them appropriately.

• Book in clients who have appointments with advice staff

• Handle calls and emails, and record client information accurately.

About You:

• Friendly, approachable, and empathetic.

• Good communication and basic IT skills.

• Organised, reliable, and able to work independently and in a team.

• Willing to travel between Dudley and Wolverhampton offices.

Commitment:

• Volunteer 1 day a week (you can volunteer if you want up to 5 days a week), volunteering between the hours of 9am – 3pm, for minimum 6 months commitment.

NO EXPERIENCE NEEDED, FULL TRAINING WILL BE PROVIDED
Plus, we'll reimburse your travel expenses (fuel or bus fares, car parking), so volunteering won't cost you anything but your time.

Why Volunteer with Us? 
✨ Valuable Experience: Gain practical skills and a sense of fulfilment with a trusted charity that has over 80 years of experience.
✨ Training and Support: Enjoy comprehensive training and ongoing support to help you succeed.
✨ Social Connection: Meet like-minded individuals and become part of our wonderful team.
✨ Personal Fulfilment: Experience the joy of making a real difference in someone's life.
✨ Flexible Hours: We offer flexible volunteering hours to suit your lifestyle.
✨ Health and Wellbeing: We prioritise the wellness of our volunteers, contributing to professional   success.
✨ Professional Development: We're committed to continuous development and growth opportunities.
✨ Diversity and Inclusion: We embrace individuals from all walks of life and encourage authenticity.

�� What Our Volunteers Say:
"Now that I am retired, volunteering at Citizens Advice gives me a purpose in life. I feel I can serve my community and make a difference to local people who are in difficulty. I learn a lot, use my skills and discover new skills as well as having new and varied experiences every day."
-Volunteer Generalist Advisor

"I now feel braver when looking at new job opportunities. I can utilise my skills and experience from volunteering in the hubs."
-Cost of Living Support Hub Volunteer

Ready to make a difference?
�� For further information about the individual roles, please visit our website:

If you require any of the information in an alternative accessible format, please let us know and we will be happy to assist.

About The Big House

The Big House Multibank exists to improve lives and build a more sustainable Scotland by reducing waste, maximising resources, and supporting families facing hardship. We do this by redistributing surplus goods from corporate partners to frontline organisations, schools, social workers, health visitors and community groups who support families in crisis.

Based in Fife, with satellite hubs in Dundee, Perth and Edinburgh, and expanding across Scotland, we combine environmental action, social justice and community partnership to tackle poverty, reduce pollution and strengthen local support systems.

Our work supports families to stay together, children to thrive, and communities to flourish while diverting significant volumes of surplus goods from landfill.

Our Ambition
Our 2026 Business Plan sets out an ambitious growth agenda, including: 

• Doubling the volume of goods distributed 
• Expanding into the Glasgow City Region 
• Introducing digital inventory and tracking systems 
• Embedding wrap-around care pathways for families 

Strengthening our circular economy and environmental impact 

Increasing fundraising, communications and corporate partnerships 

To deliver this, we are strengthening our Board to ensure excellent governance, strategic leadership, and a clear focus on impact, purpose and people. 

Purpose of the Role

To provide strategic leadership and governance, ensuring The Big House fulfils its charitable objectives, operates effectively, and remains sustainable, accountable and impactful.

Key Responsibilities

• Set and uphold the strategic direction of the charity
• Ensure legal, regulatory and financial compliance
• Provide oversight of risk, safeguarding and organisational performance
• Support and challenge the executive team constructively
• Act as an ambassador and advocate for The Big House

Legal Duties

Trustees share collective responsibility for:

• Acting in the best interests of the charity
• Managing resources responsibly
• Ensuring accountability and transparency
• Complying with charity law and governance best practice

Skills & Experience We Are Seeking 

We are seeking individuals with senior-level expertise in one or more of the following areas: 

• Safeguarding & Social Care - senior experience in social work, education, health, early years or family support services, with strong safeguarding expertise. 
• Supply Chain, Logistics & Warehousing - experience in logistics, operations, warehousing, fulfilment, or supply chain transformation. 
• Digital Transformation & Data Governance - experience delivering digital systems, data governance, cyber security or operational technology. 
• Circular Economy & Environmental Leadership - background in sustainability, reuse, recycling, environmental strategy or circular economy innovation. 
• Corporate Retail, FMCG & Surplus Partnerships - senior experience within retail, manufacturing or FMCG, particularly in surplus, ESG or supply chain partnerships. 
• Social Enterprise & Scale-Up Leadership - experience growing mission-led organisations, trading models or hybrid charities. 

We also welcome candidates with strengths in: 

• Finance, audit and risk 
• Fundraising and philanthropy 
• Communications, brand and public affairs 

We are seeking Trustees who demonstrate: 

• Strategic thinking and sound judgement 
• Strong interpersonal and communication skills 
• Integrity, empathy and emotional intelligence 
• Commitment to social justice and environmental sustainability 
• Willingness to contribute time, expertise and energy 
• Ability to challenge constructively and support collaboratively 

We particularly welcome applications from individuals who: 

• Bring lived experience of poverty or inequality 
• Are underrepresented in charity governance 
• Are at an earlier stage of their Board career 

Timeline: 

• We are recruiting Trustees on a rolling basis to allow flexibility and to ensure we appoint the right people at the right time as the organisation continues to grow. 
• Applications will be reviewed as they are received, with interviews scheduled throughout the year. 
• Appointments will be made on a rolling basis, with new Trustees formally ratified at the next appropriate Board meeting or Annual General Meeting (AGM), in line with our constitution. 
• While we anticipate a number of appointments during 2026, we encourage early applications and expressions of interest at any point. 

For more information, please download the job description attached in this advert.