Charity operations manager volunteer roles

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, confident, and relationship driven Volunteer Partnerships & Growth Manager to identify, approach, and onboard affiliate partners, collaborators, agents, and other supporters who can help expand the reach of the platform.

This role focuses on building a strong network of individuals and organisations who can introduce creators, promote campaigns, or otherwise support the growth of Influential Stars.

Key Responsibilities

• Identify and approach potential affiliate partners, collaborators, agents, and networks

• Introduce individuals and organisations to the platform and explain how they can get involved

• Support onboarding of new collaborators and affiliates

• Build and maintain positive relationships with partners and introducers

• Encourage ongoing engagement and participation

• Maintain regular communication to nurture long term partnerships

• Coordinate with internal team members to ensure smooth onboarding

• Provide clear information about roles, expectations, and opportunities

• Maintain accurate records of outreach and partnerships using our CRM management system

• Represent the organisation professionally in all communications

Skills and Experience Required

Essential:

• Experience in outreach, partnerships, business development, or relationship building

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• Strong networking ability and proactive approach

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple contacts

• Professional, reliable, and personable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience in affiliate programmes, partnerships, or community building

• Experience working remotely within a team

• Interest in charitable or social impact work

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in expanding a platform designed to create meaningful impact

• Help build networks that support fundraising for UK causes

• Gain valuable experience in partnerships, outreach, and growth strategy

• Join a mission driven organisation at an exciting stage of development

• Flexible volunteering that can fit around other commitments

• Opportunity to build a wide professional network across multiple sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

When seconds matter, leadership matters too. 

Help save lives and shape the future. Become a Trustee of Hampshire and Isle of Wight Air Ambulance.

Hampshire and Isle of Wight Air Ambulance (HIOWAA) brings exceptional, life-saving critical care to people when they need it most — day and night, 365 days a year. As we enter a significant new chapter, we are seeking new Trustees to help guide our Charity into the future.

This is a rare opportunity to use your skills, experience and judgement at Board level to make decisions that will save lives.

Why now?

We are approaching the completion of a major strategic transformation: the relocation to a brand-new airbase in Eastleigh, near Southampton Airport. This move will:

• Dramatically improve response times
• Strengthen operational efficiency and teamwork
• Create a new operational model for the next generation of critical care delivery

As a Trustee you will help ensure this transformation delivers lasting impact for patients, clinicians, donors and communities across Hampshire and the Isle of Wight.

The role: Trustee (Volunteer)

As a Trustee, you will:

• Set the strategic direction of the Charity
• Provide strong governance, oversight and accountability
• Act as a critical friend to the Executive and Clinical leadership
• Safeguard long-term financial sustainability
• Uphold the Charity’s mission, values and public benefit

This is an “eyes on, hands off” role focused on strategy rather than day-to-day operations, but one where your insight and judgement will have real influence and impact. Being a Trustee is challenging, rewarding, and deeply meaningful.

Time commitment: approximately 12 part-days per year, including four Board meetings, committee meetings and one annual strategy day.Trustees are elected for an initial term of 3 years, and can be re-elected for a maximum of 3 terms (9years in total).

Who we’re looking for:

We welcome applications from people with a genuine connection to our mission and communities. To strengthen the balance of skills on our Board, we are particularly keen to hear from individuals with experience in:

• Clinical operations or leadership
• Critical care services / HEMS delivery
• Aviation industry
• Fundraising and income generation
• Digital marketing and communications
• Data, insight and performance management
• Technology or digital leadership
• Finance, investment or senior business leadership

You do not need previous trustee experience. We value sound judgement, curiosity, integrity and commitment as highly as technical expertise and welcome applications from underrepresented communities or any persons who would enhance our Board's diversity.  

Eligibility:

Trustees must be 16 years or older. You will not be able to act as a Trustee if you are disqualified, unless authorised to do so by a waiver from the Charity Commission. More information on becoming a Trustee for a charity, including the eligibility criteria for holding such a post, can be found on our website and the government website (search for: charity-trustee-whats-involved)

Our values

Everything we do is guided by openness, dedication, professionalism and teamwork.

If these values resonate with you, and you want to use your experience to make a life-saving difference, we would love to hear from you.

To find out more:
Please read the included guide for more information on the Charity and the role of Trustee, including the full person specification. We encourage you to visit the Charity's website too.

To Apply: Please send your CV and a personal statement outlining your motivation to apply and suitability for the role through this platform or the email address given on the Charity's website. 

Closing date for applications: Monday 23rd March. 

Video Call 1st Interviews: 7&8th April

In-Person Interviews (Southampton): 22-24th April. 

Together, we bring exceptional critical care to the people who need it most.

Harris Hill is delighted to be supporting CL:AIRE to recruit two Trustees to its Board.

CL:AIRE is an independent not-for-profit organisation established in 1999 to support the sustainable reuse of land. Through technical leadership, independence and collaboration, CL:AIRE works to raise standards, build confidence and enable proportionate, practical approaches to complex land reuse challenges.

CL:AIRE is seeking to appoint two Trustees to strengthen the Board’s overall capability. We are particularly interested in individuals with strong commercial judgement and senior level experience of finance, marketing or business development, who can contribute at a strategic level rather than as functional specialists.

The Role

Trustees are responsible for the overall governance, strategic direction and long-term sustainability ofthe charity. Trustees are expected to provide independent oversight and constructive challenge, acting at all times in the best interests of CL:AIRE and its charitable objectives.

The role is non-executive. Trustees are not involved in day-to-day management.

Independence and Conflicts of Interest

CL:AIRE places a strong emphasis on independence and integrity. Trustees must be willing to declare and manage any actual or potential conflicts of interest. The role is not intended to provide commercial advantage, influence, or access to markets, networks or decision-makers. Individuals seeking to promote personal, commercial or organisational interests would not be suited to the role.

Term and Time Commitment

Trustees are appointed for an initial term of three years, with the option of re-appointment for further terms, subject to ongoing eligibility.

The Board meets quarterly, primarily in person, with some meetings held online. The expected time commitment is approximately 10 days per year.

Remuneration

Trustee roles are voluntary and unremunerated. Reasonable expenses are reimbursed.

How to Apply

For full details of the role and how to apply, please see the Recruitment Pack.

The closing date for applications is 9:00am on Monday 23 March 2026.

For an informal and confidential discussion, please contact: Nick Shanks – Harris Hill via the apply button.

Both CL:AIRE and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are seeking a passionate and strategic Head of Communications to lead our communication efforts and enhance our visibility. The role involves working closely with the CEO and collaborating with other members of the operations team to develop and implement effective communication strategies that resonate with our stakeholders, support our growth and amplify our charity's impact. This individual will have a budget to conduct campaigns and work with our partners in communications to ultimately grow our donor base.

Become the Volunteer Who Helps Launch a Movement

Join Unlock YOUR Potential and help build a charity that breaks barriers and transforms futures

At Unlock YOUR Potential, we believe that an accident of birth should never define a person’s destiny. Talent is everywhere — opportunity is not. We exist to change that.

We’re building a new social‑mobility charity dedicated to empowering adults from low‑income backgrounds and communities facing the highest levels of deprivation. Through holistic employability, wellbeing and mentoring programmes, we’re here to break cycles, open doors, and unlock the potential that has always been there.

We’re focusing our work in areas ranked among the top 10% most deprived in the UK for employment and skills. The need is urgent. The barriers are real. But the opportunity for impact is extraordinary.

And this is where you come in......

Volunteer Project Manager (Short‑Term, High‑Impact Role)

Help us build a charity from the ground up

We’re looking for a proactive, organised and mission‑driven Volunteer Project Manager to help us set up and launch our new charity. This is a rare chance to be the first operational volunteer joining the Founder and a small team of designers at the earliest, most exciting stage of our journey.

This is not just a role — it’s a chance to shape the foundations of an organisation that will support thousands of adults across the UK.

You will work directly with the Founder to:

• Build clear project plans, timelines and action lists for our launch

• Create simple, effective early systems, workflows and operational processes

• Track progress, identify risks and keep the Founder focused on what matters most

• Coordinate tasks across design, operations, service development and early marketing

• Support the recruitment of our wider volunteer team

• Influence the structure, strategy and foundations of a brand‑new social‑mobility charity

Your work will directly determine how quickly we can begin delivering life‑changing support to adults who face the highest barriers to employment and skills.

Who we’re looking for

You’ll thrive in this role if you are:

• Experienced in project management, operations or organisational planning

• Someone who brings structure, clarity and calm to fast‑moving environments

• A builder — someone who enjoys creating order from ambiguity

• Deeply passionate about fairness, opportunity and social mobility

• Able to commit time over the next few weeks or months to help us reach launch

If you choose to stay on after the launch, we’d love that — but this particular project is focused on the start‑up phase.

Why this role matters

This is your chance to be part of something at the moment it begins. You won’t just be managing tasks — you’ll be shaping a charity designed to unlock potential for people who have been overlooked for far too long.

1. If you want to use your skills to create real, lasting social impact…
2. If you want to help build something meaningful from the ground up…
3. If you believe that where someone starts should never limit where they can go…

We’d love to hear from you.

Treasurer for Age Concern Twyford & District

Do you have an interest in helping our charity that supports older people in our community?

If you have a head for financial matters, you could add to and assist our trustees’ management of our finances.                      

Initially set up in 1988, we are an independent local charity (Charitable Incorporated Organisation No. 11163722) that promotes and maintains independent living for older residents in and around our local community. We are not affiliated with any similar organisations, but work closely with other Wokingham Borough-based charities and support organisations.

We provide a Day Centre with activities, lunches and optional take-home meals, activities including arts, singing and dancing, plus a range of support services including assistance with form-filling, handypersons and a listening ear to support families.

In 2024/25, our income was £250k, a small rise on previous years, and our services and facilities remain well-used and very well-appreciated in our community.

The Role

We are a small and collaborative trustee team, working closely with the staff in the centre to provide a service to our local community. Our Board includes some people with experience and skills in the services we provide to older people or other professions, and we’d expect trustees to have empathy with our cause and our beneficiaries. 

Although we’d welcome your financial qualification, that’s not a requirement, as our finances aren’t complex. An understanding of how charity finance works would be beneficial of course, with the ability to communicate financial information clearly, especially to other trustees, being important. Support from our employees is always available, as they will be dealing with the day-to-day finances.

You don’t necessarily need prior experience of charity trusteeship, as advice from local charity-support organisations is always available. Full induction to our organisation will be provided, plus specialist help as a new trustee, including access to external training.

​We are a charity not a commercial business, but we apply business principles to governing our organisation. We are looking for fresh expertise and experience from a variety of backgrounds to our charity. We want to expand the diversity of our Board and strongly welcome applications from people from less-represented groups. 

​The focus of a trustee role is strategic, and trustees will not be expected to get involved in the organisation’s operations on a day-to-day basis; however, contact and liaison with other trustees and employees is expected.   

​We ask for about five hours per month, which includes all meetings, discussions, etc., although that time commitment will rise at year-end and for our AGM.
You will need access to digital communications, as some our charity’s business is run that way.

This appointment is being assisted for us by involve Community Services, a charity-support organisation, who can supply you with a detailed Role Description and Skills Specification, and offer advice about trusteeship, even assist your application. Click "Apply Now" below to find out more.

Trustee (Non‑Executive Board Member) – Mitie Foundation

Location: UK (meetings in person at The Shard, London)
Time commitment: Approximately 4 Board meetings per year plus occasional sub‑committee/ambassadorial commitments; preparation required for papers and strategic discussion
Term: Three years, renewable once (subject to Board agreement)
Start date: April 2026

The Mitie Foundation is looking for passionate and purpose‑driven Trustees to join its Board. This is an exciting opportunity for individuals who want to use their professional expertise to make a meaningful social impact and help people across the UK access brighter, more sustainable futures.

As a Trustee, you will play a vital role in guiding the Foundation’ as they enter new strategic phase, supporting inclusive employment programmes, and ensuring the charity delivers real, measurable change. You’ll collaborate with a committed Board, engage with senior leaders across Mitie, and contribute to initiatives that help people build confidence, develop skills and move into meaningful work.

Whether your background is in business, charity leadership, social value, finance, HR, community engagement or lived experience of overcoming employment barriers — your insights could influence national‑level social impact.

This is a rewarding, purpose‑led role where your contribution truly matters — helping to shape programmes, strengthen governance, and open doors for individuals who need it most.

About the Mitie Foundation
The Mitie Foundation is the independent charitable arm associated with Mitie Group which was established in 2013 to create meaningful, sustainable opportunities for individuals facing barriers to employment.
The Foundation delivers programmes that improve employability, inclusion and opportunity for people facing barriers to work, collaborating with partners, communities and colleagues to create measurable social value.

Help shape a charity that unlocks potential, removes employment barriers, and creates life‑changing opportunities.

Purpose of the role
Trustees work collectively to ensure the Mitie Foundation is well governed, financially sound, and achieving its charitable purposes. The Board provides strategic direction, oversight and constructive challenge so the Foundation delivers meaningful social impact while operating with integrity and independence.

We are seeking Trustee’s within the following key areas to support and form the Mitie Foundation Board;

• Finance & Risk Trustee – bringing specialist financial governance expertise, oversight of risk management, and assurance in line with Charity Commission expectations. 

• Trustee with Lived Experience – ensuring the views, needs, and realities of the communities we serve are represented at Trustee Board level. Anticipated to Chair a lived experience working group to provide insights and feedback to inform Foundation activities and support Foundation leadership and Governance. 

• Campaigns & Events Trustee – providing expertise in public engagement, fundraising, and brand-led campaigns to support the Foundation’s growth and visibility. Anticipated to Chair a campaigns and engagement working group to provide insights and feedback to inform Foundation activities and support Foundation leadership and Governance. 

• Inclusive Hiring Trustee – contributing specialist knowledge in fair-chance recruitment and employment pathways, supporting the Foundation’s commitment to inclusive hiring and social mobility. Anticipated to Chair a referral partner working group to provide insights and feedback to inform Foundation activities and support Foundation leadership and Governance. 

Key Responsibilities

• Strategy & governance: Shape and review the Foundation’s vision, mission and strategy; ensure alignment with charitable objects and Charity Commission guidance, uphold high standards of transparency and accountability.
• Oversight & assurance: Monitor performance against strategic priorities, outcomes and impact measures; approve budgets, management accounts and the statutory report and accounts; oversee risk management and ensure compliance with governing document, law and regulation.
• Executive support & challenge: Provide guidance and robust, respectful challenge to the Head of Foundation and team; maintain a clear distinction between governance and operations; participate in leadership appraisal/objective‑setting where appropriate.
• Representation & advocacy: Act as an ambassador for the Foundation within Mitie Group and externally; use professional networks to build partnerships and unlock opportunities for collaboration, funding or volunteering; protect and promote the Foundation’s independence and reputation.
• Conduct & integrity: Promote equality, diversity and inclusion across governance and programmes; uphold the Seven Nolan Principles of Public Life—selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Person specification
The Board seeks a balanced mix of skills and backgrounds; individual trustees will bring some (not all) of the following:

• Strategic or senior leadership experience in business, charity or public sector
• Charity governance and/or financial oversight
• Expertise in one or more of: HR, social value, finance, legal, ESG, communications, or programme delivery
• Ability to analyse complex information and contribute to sound, evidence‑based decisions
• Strong interpersonal skills and commitment to collaborative, inclusive Board culture
• A demonstrable passion for social impact, employability and inclusion aligned to our mission

Eligibility, standards and conflicts

• Candidates must be eligible to serve as a charity trustee under the Charities Act and willing to declare/ manage conflicts of interest, particularly given the Foundation’s corporate linkage.
• Appointment is subject to reference and other checks as appropriate to the role and the Foundation’s policies.
• Trustees are expected to prepare for meetings, attend regularly and contribute actively to collective decision‑making.

Remuneration and expenses
This is a non‑executive, pro‑bono trustee role. Reasonable expenses incurred in the course of duties will be reimbursed in line with policy.

We’re seeking committed new trustees to help guide a small but ambitious charity supporting children and young people with cerebral palsy, ensuring our funds deliver meaningful, life-changing impact.

Our Board is made up of a small, committed group of trustees who bring a mix of professional expertise and personal connection to our cause. Together, we oversee a grant-making charity that has a long heritage and a clear ambition: to increase our income and ensure we can support more children and young people with cerebral palsy in meaningful, practical ways.

Like many small charities, our challenge is balancing strong governance with growth. We are financially stable and well run, but we want to think more strategically about our future: how we prioritise funding, how we grow awareness and income, and how we ensure every grant we make delivers real, lasting benefit for families. The new trustee will play an active role in shaping these conversations and helping the Board move confidently from steady state to sustainable growth.

The role is hands-on and collaborative. Trustees are expected to attend four board meetings a year, contribute thoughtfully to discussion and decision-making, and engage between meetings when specific issues arise. Depending on interest and experience, the new trustee may also be invited to take a lead role in an area of work or join a small working group, for example around fundraising development, investment oversight, or grant assessment.

This is an opportunity to influence how limited charitable funds are used where they matter most. Trustees are directly involved in decisions that enable children to access therapy, specialist equipment, and support that may not otherwise be available. For someone who wants to make a tangible difference, this is a role where your contribution can be clearly seen in the lives of the children and families we support.

The Board values open discussion, shared responsibility, and a supportive culture, making this an especially rewarding role for someone who wants their time and judgement to have genuine impact.

Purpose of the role
In this important role, you will be responsible for assessing the eligibility of applicants for our grants and services, in adherence with Variety’s structured grant management approach (guided interviews, weighted scoring and panel review) to maximise impact for disabled and disadvantaged children and young people.

You will be required to handle grant applications and supporting information with the utmost confidentiality, following organisational policies to ensure the privacy and security of all sensitive and personal information.

Using our defined eligibility criteria and assessment tools, you will evaluate applications and conduct fair and consistent assessments, making award recommendations to support the decision-making process. You will bring an independent voice, playing a key role in ensuring that decisions are made fairly, equitably and transparently and will be required to support your recommendations with evidence of sound analysis and reasoning.

Key Responsibilities
• Review applications and supporting evidence prepared by the case management team.
• Clarify points with applicants when required (within agreed boundaries).
• Conduct structured, remote assessments (by telephone/video call) to understand need, urgency and likely impact on the child, their family life and communities.
• Establish the baseline for monitoring and evaluation by articulating the impact of the intervention.
• Where applicable, use the weighted assessment tool (base on the eligibility criteria and the Theory of Change) consistently and document clear, impartial rationales to prioritise need.
• Prepare concise, written recommendations aligned to policy, criteria and evidence.
• Attend quarterly Assessor Network meetings, which are a forum for sharing good practice, peer support, news sharing, undertaking essential training and reward and recognition.

Optional, Additional Responsibilities
• Where applicable, support the Impact Monitoring and Evaluation team to undertake post-award follow-up interviews to measure the impact made over time.
• Where applicable and available, represent Variety at events, presentations of awards and through online content.

Adherence to Policy and Quality
• Act as a beacon of good practice in fair grant assessment.
• Uphold safeguarding, confidentiality, GDPR, equality, diversity and inclusion (EDI) and anti‑bias standards throughout the assessment process.
• Escalate concerns (quality, safeguarding, unusual risk, conflicts of interest) in line with policy.
• Follow process controls and segregation of roles, supporting a robust, auditable trail.
• Participate in induction, refresher training, and calibration sessions to ensure consistency and continuous improvement.
• Adhere to Variety’s Code of Conduct.

Time Commitment
• Assessments: the time commitment for these varies and is flexible but we expect you will be spending 4 – 8 hours per month on these, dependent on demand and pool of assessors.
• Assessor Network: hybrid meetings that will last 1.5 – 2 hours and will be held quarterly.
• Training: short modular induction plus periodic refreshers usually rolled into Assessor Network meetings.

Support & Supervision
• Induction & training: policy, criteria, assessment skills, impact tools, safeguarding, data protection.
• Ongoing support through Programme Manager, Programmes Support Officer and Head of Programmes.
• Expenses: out‑of‑pocket expenses will be reimbursed in line with Variety’s Expenses Policy.

Impact Measures (Volunteer‑Appropriate)
• Timely completion of assigned assessments; adherence to guidance and safeguarding.
• Quality of written rationales; consistency of weighted scoring.
• Constructive contribution to committee discussion and calibration.
• Positive feedback from applicants (tone/respect) gathered via staff.
• Case study preparation

Person Specification
We welcome people from many walks of life. If you’re feel that you are the right person for this role but are unsure whether you “tick every box,” please still consider applying; training and support are provided.
What you’ll bring (essential)
• Fair assessment mindset: you can weigh information against clear criteria and explain your reasoning.
• Analysis skills: comfortable reviewing forms/evidence and using a simple scoring tool. Able to summarise and analyse complex information to extract relevant data, paying attention to detail.
• Communication: great written and spoken English (we have templates to help).
• Lived experience or insight: personal, professional or volunteer experience that helps you understand the challenges faced by disabled or disadvantaged children and young people (or you can demonstrate thoughtful knowledge of these issues).
• Friendly and approachable: comfortable conducting sensitive conversations by telephone/video call with empathy and professionalism.
• Reliability and care: you follow guidance, meet agreed timeframes where you can, and ask for help if something isn’t clear.
• Values & conduct: commitment to equality, diversity and inclusion; willing to complete safeguarding training and a DBS check.

Helpful extras (nice to have, but not essential)
• Comfortable using basic digital tools (email, online forms, video calls) – we can show you the rest.
• Experience in any of the following is desirable:
o Grant-making
o Community/children’s services
o Health/education/SEND
o Occupational Therapy
o Social care
o Structured interviewing
o Teaching

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The E-Commerce Team Lead is responsible for overseeing the online sales function of the Baby Bank, ensuring that high-quality donated items are identified, prepared, listed, and sold effectively to generate fundraising income.

This role manages E-Commerce Volunteers and ensures that listings are accurate, professional, and aligned with brand standards. The Team Lead also monitors performance, pricing strategy, and workflow efficiency.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Lead and supervise E-Commerce Volunteers

• Oversee the identification of sellable donated items

• Ensure all items listed online meet quality standards

• Approve product descriptions, pricing, and final listings

• Monitor online sales performance and recommend improvements

• Maintain consistency in photography, editing, and branding

• Track inventory allocated for online sale

• Ensure timely uploading and removal of sold items

• Provide regular sales and performance updates to the Baby Bank Manager

• Work with the Operations Manager on process improvements and automation
   

Qualifications

• Experience in e-commerce, online selling, or digital marketplaces preferred

• Experience supervising volunteers or small teams is an advantage

• Comfortable using online selling platforms, spreadsheets, and basic reporting tools

• Strong understanding of product presentation and pricing

• Availability for required weekly hours

Skills

• Leadership and team coordination

• Strong attention to detail

• Basic sales and pricing strategy knowledge

• Good written communication skills

• Analytical mindset (understanding what sells and why)

• Organization and workflow management

• Problem-solving ability

We are seeking an inspiring and strategic individual to lead our Board of Trustees as Chair. This is an exciting opportunity to join an organisation committed to ensure the voices of long term prisoners are heard, and to enable them to realise their potential.

The Chair is responsible for leading the Board of Trustees, ensuring that it fulfils its responsibilities for the governance of the organisation. The Chair’s role is also to work in partnership with the CEO, helping them achieve the aims of the organisation and to optimise the relationship between the Board and staff. (See also the Charity Commission’s Essential Trustee Guidance)

Key responsibilities

Strategy, Governance, and Financial Management

• Lead the Board in providing strategic direction to the Hardman Trust.
• Ensure, with Trustees, that the organisation operates efficiently and effectively to fulfil its objectives in compliance with relevant charitable and company legislation.
• Maintain careful oversight of any risk to reputation and/or financial standing of the charity and ensure that the Board regularly monitors that systems are in place to take advantage of opportunities and manage and mitigate the risks.
• Ensure that the Board fulfils its duties to ensure sound financial health of the charity, with systems in place to ensure financial accountability.

Board Leadership

• Ensure a high performing and effective Board through review of Board structure, Trustees and Board performance.
• Enhance the overall contribution of the Board, through mentoring of other Board members and encouraging participation in training/coaching/development. 
• Review and ensure Trustees have the right skillsets, training and development to support effective governance of the organisation.
• Chair Board meetings inclusively, bringing impartiality and objectivity in the decision making process.

Support to Hardman Trust CEO

• Line manage The Hardman Trust CEO including annual performance reviews and regular check-ins.
• Maintain appropriate distance between the Board and the leadership team, but where necessary, provide support and guidance on operations. 
• Work with The Hardman Trust CEO to support them to achieve the aims of the charity.

General Chair responsibilities

• Where appropriate, represent the Hardman Trust at meetings and events and act as spokesperson.
• Lead the Board in fostering relationships with external partners and potential funders/donors.

Person Specification

We want our Board to look like the world we serve and to have different voices within it. We know that diverse groups of people make better decisions.  We are keen to hear from people who can bring perspectives or experiences often underrepresented in charity governance and how can help us progress our vision.  

Essential

• Commitment to the Hardman Trust’s aims and values.
• Prior experience as a charity trustee and solid understanding of good governance practices.
• Experience (voluntary or paid) within the criminal or social justice sector at leadership level.
• Experience of chairing meetings, committees or boards.
• Robust planning and organisational skills.
• Willingness to devote time to carry out responsibilities.
• Sound independent judgment and strategic vision; ability to think creatively and challenge constructively.
• A collegiate attitude and willingness to work with others.
• Honesty, integrity and commitment to act in the best interest of the charity at all times.

Desirable

• Previous experience as a Chair in the charity sector.
• Expertise of lived experience of the justice system.
• Experience of charity fundraising and/or grant making.
• Understanding of the needs of people serving long sentences and of the systemic issues within our justice system .
• Experience of building partnerships and networks.
• Experience of public speaking and willing to represent the Hardman Trust externally.

The Organisation

Rethink Mental Illness is a leading mental health charity in England, dedicated to supporting people severely affected by mental illness to improve their lives, regardless of how challenging circumstances may feel. The charity works to create lasting change across health and social care systems, public attitudes, and the everyday experiences of people living with mental illness across the country.

People with lived experience of mental illness are central to everything Rethink Mental Illness does. Their insight shapes trusted advice, information, and more than 200 services, including housing and employment support, carer services, and legal advice. These voices also drive campaigns to challenge discrimination and influence legislative change, while their diverse experiences help ensure services are inclusive and accessible. Rethink Mental Illness believes that people severely affected by mental illness can have a good quality of life and is committed to making this a reality.

The Role

This is an exciting opportunity to join the Board of Trustees of Rethink Mental Illness as Chair of the Audit and Assurance Committee. This role operates alongside, and does not replace, the broader responsibilities and duties of charity trusteeship.

Responsibilities of the Audit & Assurance Committee Chair

Leadership and Direction

The Chair will:

• Chair all meetings of the Audit and Assurance Committee and provide effective leadership and direction.

• Maintain a clear understanding of the committee’s duties and responsibilities.

• Commit the necessary time and bring strong business, financial, communication and leadership skills.

• Demonstrate excellent working knowledge of corporate governance, accounting practices, internal control functions and risk management frameworks.

• Champion open and constructive discussion, while maintaining appropriate discipline and ensuring meetings are effective and complete their agendas.

• Be prepared to ask challenging and, where necessary, difficult questions with tenacity.

• Ensure committee members understand their responsibilities and feel able to raise matters of concern.

• Develop and maintain effective working relationships with the Chair of Trustees, Vice-Chairs, Treasurer, Chief Executive and executive team, External Audit Partner and Internal Audit Lead.

• Plan the work of the committee in conjunction with the executive team, agreeing a rolling forward plan and agendas in advance of meetings.

• Review the effectiveness of each meeting, seeking feedback from members and attendees.

Governance

The Chair will:

• Ensure the committee maintains its independence and avoids assuming responsibilities beyond its remit.

• Act as the Charity’s Whistleblowing Champion, ensuring regular review of the effectiveness and operation of the Whistleblowing Policy.

• Lead oversight of external and internal audit arrangements, including appointment and performance review.

• Ensure the committee holds at least annual private sessions with the CFO, External Audit Partner, Internal Audit Lead and the Treasurer (ex-officio member).

• Promote and participate in regular formal self-assessment of the committee against appropriate professional standards.

• Ensure that the committee’s work and key issues are clearly communicated to the Board.

Development of the Committee

The Chair will:

• Work with the Honorary Officers Committee to ensure an appropriate balance of skills and experience within committee membership.

• Meet at least annually with each committee member to review engagement, gather feedback, address performance issues and identify development needs.

• Foster the right culture within the committee, encouraging constructive challenge and positive questioning.

• Ensure appropriate induction and training support is provided for both new and existing committee members.

The Person

Rethink Mental Illness is seeking individuals who can confidently balance strong commercial awareness and financial sustainability with a deep commitment to the charity’s purpose and values, bringing a thoughtful perspective that looks beyond profit alone.

The successful candidate will demonstrate:

• A good understanding of the mental health sector and the wider challenges facing charities supporting people with severe mental illness.

• Strong financial literacy, with qualified accountant status desirable, and experience overseeing financial reporting, risk management, internal controls and audit.

• A strong understanding of charity governance, with experience in the charity or not-for-profit sector desirable.

• An analytical and constructive approach, with the confidence to provide appropriate challenge while supporting collaborative, values-led decision-making.

Rethink Mental Illness warmly welcomes applications from people of all ethnicities, genders, sexual orientations, socio-economic backgrounds, religions, ages and from disabled people, and actively encourages applications from groups that are underrepresented.

How to Apply

Applicants are invited to submit:

• An up-to-date CV, including details of two referees (who will not be contacted without prior permission).

• A supporting statement outlining how they meet the criteria in the person specification and their motivation for applying.

Are you passionate about helping older people to live well in later life?  Are you able to give your time, expertise and skills as a Trustee to support our charity in its hugely important mission?

This is a fantastic opportunity to join the board of an impactful and influential charity, supporting older residents in Sutton by providing valuable advice and support services regarding health, finances and wellbeing.

A trustee role can be hugely fulfilling, as well as helping you to develop and utilise strategic leadership skills, and work with a diverse and  dynamic team.

We are looking for trustees who can bring their own unique experience and expertise to support the effective governance of our charity, in particular in areas such as data and digital, commercial experience, and knowledge of the health and care sector. An understanding of charity governance, fundraising or an accountancy qualification would be beneficial.

Who are Age UK Sutton?

Age UK Sutton is a small independent charity dedicated to helping older people in our community to live well in later life. We are a network partner of Age UK, the influential national charity, and benefit from membership of a network of similar independent charities across the UK. We deliver a mixture of social and community activities while influencing strategy in Sutton. We provide vital information, expert advice and practical support. Our work enables older people to make informed decisions on finances, health, care, and wellbeing, and enables greater social connection and independence.

Location: Sutton, South West London (and online meetings)

Time Commitment:

• Quarterly Board meetings, three-hour Board meetings held virtually on Teams (twice a year), and alternately face-to-face meetings
• Quarterly Committee meetings (2-3 hours): Fundraising and Enterprise and / or Quality and / or Finance, Risk and Audit (most trustees are expected to attend 2 of the 3 standing subcommittees)
• Trustees with the capacity to do so also have the opportunity to support occasional projects or short-term working groups, supporting the CEO and wider leadership team.

Duration: A 3-year term (may be extended for two further 3-year terms)

Final closing date: Tuesday 1 April

What does it look like to lead a charity where community voice sits at the heart of every decision?

Down’s Syndrome Manchester (DSM) is a vibrant, member‑led charity supporting individuals with Down’s syndrome and the families, carers and professionals who walk alongside them. From the earliest days after diagnosis to the milestones of adulthood, DSM creates connection, belonging and the conditions for people to thrive.

With DSM at a pivotal point of growth and change, we’re seeking a Chair who can bring the skills and experience needed to confidently lead the charity through this exciting period of consolidation and development.

Location: Greater Manchester
Renumeration: Voluntary, with reasonable expenses covered
Time commitment: Estimated at approximately 1-2 days per month

About Down’s Syndrome Manchester
You’ll be warmly welcomed into a friendly, member‑led community that has gone through significant recent growth, under the leadership of a talented CEO. From energetic early‑years support to social groups that spark friendships, DSM is now looking to build on its support and advocacy across Greater Manchester.

DSM responds directly to what families need and empowers them to shape the charity’s future. Growing fast and full of potential, we’re now looking to further strengthen foundations and step confidently into the next chapter – guided always by member voice and experience.

About the opportunity
We’re looking for a committed Chair with a pioneering spirit, able to bring steady, compassionate and strategic leadership to a recently developed Board and a dedicated CEO.

You’ll ensure the Board is effective and focused, offer constructive support and challenge to the CEO, and help embed strong governance and decision‑making structures. Holding a strategic view while keeping DSM’s member‑led ethos always front and centre, you’ll create the space for big picture thinking and clarity as the organisation evolves.

Who are we looking for?
While previous Chair experience would certainly be an advantage, we also warmly encourage applications from experienced charity trustees or commercial board members ready to step into a bigger leadership challenge.

We’d particularly welcome people who bring:

• Experience in governance, organisational leadership or strategic oversight
• A calm, focused and relational leadership style
• A commitment to inclusion, equity and lived‑experience‑led decision making
• The ability to bring structure and accountability to a growing charity

Why this role matters
With big, bold and brave ambitions, a rapidly growing membership and an exceptional team ready to deliver, the right Chair will help ensure the charity is fighting fit for the future. You’ll futureproof the organisation to make sure it is:

• Well governed and resilient
• Values led
• Member driven
• Future ready
• Equipped for the opportunities ahead