729 Communication volunteer roles

Do you want to help shape services that really work for the people who need them most?

Information about the role

As our Lived Experience Coordination Volunteer, you will help run our lived experience groups, support the everyday admin that keeps our programmes going, and help communicate with participants in a genuine, informed way. This is a flexible, varied role shaped around your strengths and availability.

Location: Hub/community/home based location, London.

Suggested contribution: Approximately 7 - 14 hours per month, flexible and to be agreed together

Availability: Volunteering will take place at a time that suits you, within Monday to Friday, 9am to 5pm

The above is the essential information you need to know. You can apply now or read on more for details. 

Main activities may include:

• Helping to establish and schedule regular group meetings across our lived experience groups. You are welcome to be involved in whichever group or groups feel right for you.

• Helping with room bookings, invoicing, and session logistics, including shopping for supplies and collecting and disseminating vouchers for participants.

• Keeping the attendance and payment spreadsheet up to date after sessions.

• Helping to write and design reports and newsletters that reflect the groups’ work and impact.

• Identifying and sharing free learning and development opportunities for participants.

• Accompanying the Lived Experience Coordinator to external meetings, such as with the council, when helpful.

This role fights the housing emergency by putting lived experience at the heart of how services are designed and delivered. Your involvement ensures that people most affected by housing insecurity have a real voice in our work, helping us build programmes that are more effective, more inclusive, and more human.

Benefits of volunteering with Shelter 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience 

This opportunity is open to anyone, but we particularly welcome applicants who have lived experience of the housing emergency. It would also be great if you are comfortable with basic tools like email or spreadsheets, or open to giving them a go. As well as an interest in event planning, support and coordination. The most important thing is that you are enthusiastic about tackling the housing emergency and want to help make a difference.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

• Regular reflective conversations and support if any aspect of the role becomes challenging.

• We will work together to identify areas where you would like to take a lead role and areas where you would prefer to support.

Next steps

You can apply online for this role now or if you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Global Health Access Trust is seeking Country Programme Leads / Country Managers to provide senior local coordination, build trusted relationships and help shape safe, lawful and effective activity in countries where GHAT works or may develop future programmes.

This is a leadership opportunity for experienced people with strong local knowledge who can connect international charitable ambition with the realities of delivery on the ground.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Our work brings together professional and clinical expertise, local knowledge, responsible technology, infrastructure, trusted relationships and accountable funding.

What you could contribute

• Build and maintain key local relationships with partners, institutions and relevant authorities
• Coordinate local assessment, planning and delivery with the GHAT Trust Office
• Help identify healthcare-access, infrastructure, workforce and system needs
• Support the development of appropriate local partnerships and delivery arrangements
• Ensure activity is safe, lawful, culturally appropriate and properly recorded
• Identify local risks, practical constraints and opportunities at an early stage
• Help maintain clear communication between local contributors and the Trust

Who this could suit

We would particularly welcome senior programme, health, NGO, public service or international-development professionals with deep knowledge of their country or region.

You should be someone who is trusted locally, understands how institutions and communities operate in practice, and is comfortable working within written governance, safeguarding and reporting standards.

Strong judgement, cultural awareness, reliability and the ability to build credible relationships are essential.

This is a country-based opportunity. GHAT welcomes applications from people in any country where the Trust may work.

Safeguarding, identity and other role-specific checks will apply before an appointment is confirmed.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Country Leadership & International Delivery section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.

Refugee Support Volunteer

Location: Folkestone, Kent (Wednesdays 12:00pm to 4:00pm) or Dartford, Kent (Fridays 10:00am to 1:00pm)
Time commitment: One half-day per week

Preferred commitment: We welcome applications from anyone able to volunteer regularly. While there is no minimum commitment, volunteers who stay for six months or longer often have the greatest impact and consistency for the refugees we support and allows volunteers to gain the most from their experience.

Expenses: Travel and lunch expenses reimbursed in line with our volunteer expenses policy.

Help Refugees Build Confidence and Independence

Do you want to make a meaningful difference in your local community?

The Refugee Council is looking for compassionate and enthusiastic volunteers to support refugees who have recently been resettled in Kent. This is a rewarding opportunity to help people rebuild their lives, develop confidence and become more independent as they settle into their new communities.

You do not need previous experience of working with refugees. We are looking for people who are patient, supportive, reliable and committed to helping others thrive. Full training and ongoing support will be provided.

About the Role

As a Refugee Support Volunteer, you will work alongside our Kent Resettlement Team, helping refugees gain the confidence and skills needed to access services independently and participate fully in community life.

You may support people to:

• Learn how to use digital services and online accounts
• Access NHS, Universal Credit and immigration-related online systems
• Build confidence using email, websites and mobile apps
• Understand appointment booking systems and telephone services
• Discover local activities, services and community groups
• Develop social connections and reduce isolation
• Build confidence communicating directly with services and organisations

This is a person-centred role focused on encouraging independence through coaching and guided support rather than doing things for people.

Who We're Looking For

We welcome applicants from all backgrounds and life experiences.

Someone who has:

• An Interest in refugee issues and social justice
• Good communication and listening skills
• Basic digital confidence
• Reliability and professionalism
• Respect for people from diverse backgrounds
• A willingness to learn and work as part of a team

You may be:

• Already involved in your local community and wanting to make a difference
• A student looking to gain experience in the charity sector
• Someone considering a career in social work, education, housing, health or community development
• Retired and looking to use your skills to support others in your local community

A second language is welcome but not essential.

What You'll Gain

Volunteering with the Refugee Council offers the chance to:

• Gain practical experience supporting refugees within a professional resettlement service
• Develop coaching, communication and interpersonal skills
• Learn about refugee experiences and the UK resettlement programme
• Build experience within the voluntary and community sector
• Receive comprehensive induction and role-specific training
• Access training and development opportunities
• Work alongside experienced refugee support professionals
• Strengthen skills relevant to careers across the charity, public and community sectors

About Refugee Council

The Refugee Council is one of the UK's leading organisations supporting refugees and people seeking asylum. We work to help people rebuild their lives safely, integrate into local communities and achieve independence.

Our values are: Inclusive • Collaborative • Courageous • Respectful

Interested?

We would love to hear from you.

Help refugees rebuild their lives in Kent. Volunteer with the Refugee Council today.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

About the Role

We are looking for an organised and proactive Human Resources Administrator (On-site Volunteer) to support recruitment and administrative tasks within our team.

This is an excellent opportunity for someone looking to gain hands-on, real-world experience in HR, recruitment, and coordination while working in a supportive and purpose-driven environment.

Key Responsibilities

• Assist in posting volunteer and team role advertisements

• Screen applications and shortlist suitable candidates

• Coordinate interview schedules with hiring managers

• Conduct initial screening calls (if assigned)

• Maintain applicant tracking sheets and recruitment records

• Support onboarding processes, including documentation and system access

• Ensure new volunteers receive SOPs and onboarding materials

• Follow structured recruitment workflows

• Provide weekly recruitment updates to the Online Business Manager

Commitment

• Minimum 12 hours per week

• Consistent availability and communication required

What You’ll Gain

• Practical experience in HR and recruitment processes

• Exposure to screening, onboarding, and coordination tasks

• Development of communication and organisational skills

• Valuable experience to strengthen your CV

• Opportunity to contribute to a meaningful community cause

Who We’re Looking For

• Organised, reliable, and detail-oriented individuals

• Strong written and verbal communication skills

• Comfortable using tools such as Google Sheets and Google Drive

• Interest in HR, recruitment, or administration

(Previous experience is a plus, but not essential)

Why Volunteer With Us?

This role is ideal for individuals looking to gain practical HR experience, develop professional skills, and contribute to a meaningful cause while supporting a growing charity.

Apply Now

If you’re looking to build your experience in HR while making a difference, we’d love to hear from you.

Volunteer: Reading Volunteer

Hours: Flexible, as agreed

Do you love getting lost in a good book? Are you patient, kind, and passionate about helping others enjoy stories and conversation? Join us as a Reading Volunteer at SeeAbility and help make reading fun, inclusive, and meaningful for people with learning disabilities, autism, and sight loss.

What You Will Be Doing

As a Reading Volunteer, you will spend time reading with and supporting people we support to enjoy books, stories, magazines, poetry, and conversation. This could include:

• Reading aloud in a relaxed and friendly way
• Supporting people to choose books and topics they enjoy
• Encouraging communication, confidence, and imagination
• Sharing laughter, conversation, and meaningful one-to-one time
• Helping create a calm and enjoyable reading experience

Whether it’s a favourite childhood story, an audiobook, or discovering something new together, your time will help bring books to life.

The Difference You Will Make

For many people we support, reading and shared storytelling can reduce isolation, build confidence, improve communication, and create joyful moments of connection.

Your support could help someone:

• Feel more included and valued
• Develop confidence and social skills
• Discover new interests and experiences
• Enjoy companionship and meaningful interaction
• Experience the comfort and fun that stories can bring

Sometimes, simply having someone patient and understanding to spend time with can make a huge difference.

Skills Required

We are looking for volunteers who are:

• Friendly, patient, and reliable
• Empathic, understanding, and encouraging
• Passionate about books, stories, and conversation
• Good listeners with a positive attitude
• Comfortable supporting people with learning disabilities, autism, and sight loss

No previous experience is required — just enthusiasm, kindness, and a love of reading.

Requirements

• Complete a DBS check
• Provide references
• Complete online training provided by SeeAbility

We will support you throughout the process.

The Benefits of Volunteering

• Gaining valuable experience and skills
• Meeting new people and becoming part of a supportive team
• Making a genuine difference in someone’s life
• Building confidence and communication skills
• Sharing your love of books and storytelling
• Receiving training and ongoing support
• We cover travel expenses up to 20 miles

About Us

The Child Beale Trust is a registered charity dedicated to public recreation, wildlife conservation, and education. Based at Beale Wildlife Park, our unique operations include a vibrant 40-acre zoo set within 350 acres of picturesque Thameside land.

Our core purpose is to preserve and enhance Beale Park as a place of natural beauty, wildlife conservation, and meaningful discovery for generations to come. To connect people with nature through conservation, education, and accessible outdoor experiences that inspire care for the environment and wellbeing for all.

By joining our board, you will play a critical strategic role in ensuring our activities remain values driven and mission-led on these charitable objectives, protecting this beautiful asset for generations to come whilst delivering impact for our beneficiaries. To secure our governance and drive our mission forward, we are expanding our board. We are explicitly looking for mission-led individuals who want to help us deliver on our charitable objectives.

We are currently seeking five distinct specialists to join our board:

• 1. Zoo or Veterinary Specialist -The Role: Provides high-level governance oversight for Collection, animal welfare, veterinary protocols, and captive breeding standards -Who you are: A registered vet, zoologist, or senior animal care professional who understands BIAZA and Zoo Licensing Act compliance.

• 2. Education Specialist (wildlife focussed) - The Role: Helps shape our educational outreach, school workshop strategies, and curriculum-linked visitor learning programs. - Who you are: A teacher, educational consultant, or learning coordinator with a passion for wildlife.

• 3. Visitor Recreation Specialist - The Role: Guides the strategic development of our public visitor experiences, family attractions, and park play/leisure assets.- Who you are: A professional from the leisure, tourism, or visitor attraction sector who understands how to optimise visitor experience and income.

• 4. Marketing & Communications Specialist - The Role: Advises on strategies to grow ticket sales, boost annual memberships, enhance digital marketing, and protect brand PR. - Who you are: A senior marketing manager, PR director, or commercial growth expert. 

• 5. Legal & Compliance Specialist - The Role: Provides oversight on health and safety, public liability, employment law, and charity governance frameworks.- Who you are: A qualified solicitor, legal counsel, risk compliance manager or H&S qualified professional. 

Our Culture & Values, Equal Opportunities, Diversity & Accessibility. How we work together matters just as much as our professional expertise. We pride ourselves on a board culture rooted in collaboration and mutual support. We welcome trustees who are open minded, listen generously to alternative viewpoints, and desire to work collectively in a positive, constructive environment to champion the charity’s goals. 

The Child Beale Trust is a fully inclusive and equal opportunities employer and charity. We value diversity and positively welcome applications from all backgrounds, regardless of age, race, gender, religion, sexual orientation, or disability. 

Please apply even if you do not meet every piece of criteria listed above. We are always seeking to increase diversity of thought, experience, and background on our board. If you share a deep passion for our mission and believe you bring other relevant skills or perspectives that could help us grow, we would love to hear from you. 

How to Apply

Please submit your CV along with a brief covering paragraph outlining your background, which area you feel you can support, and why you are passionate about supporting our conservation and education goals.

Note: This is a voluntary position with only reasonable expenses paid.

Purpose of the Role:

To inspire and guide girls aged 16–18 at the Baytree Centre through a focused six-session mentoring programme with a professional female role model. The Career Champions programme pairs young people with mentors working in their field of interest, for example, a girl aspiring to become an architect is matched with a practising architect, to provide insight into career pathways, develop professional skills, and build confidence. By sharing knowledge, experience, and encouragement, mentors support participants in making informed decisions about their future education and career choices.

Main Responsibilities:

- Deliver six structured mentoring sessions tailored to the mentee’s career interests and goals.

- Share knowledge, experiences, and practical advice about the mentor’s professional field.

- Introduce mentees to key skills, qualifications, and opportunities relevant to the chosen career.

- Support mentees in setting short- and long-term career-related goals, providing guidance on how to achieve them.

- Foster a positive and supportive relationship that builds the mentee’s confidence, motivation, and resilience.

- Where appropriate, provide insights into workplace culture, networking, and professional development.

- Maintain communication with the programme coordinator to track progress and address any concerns.

- Adhere to Baytree Centre policies and safeguarding procedures.

Skills and Qualities Required:

- Professional experience in the relevant career field, with the ability to share industry-specific knowledge.

- Strong interpersonal skills to build trust and rapport with young people.

- Patience, empathy, and the ability to encourage and motivate. - Good communication skills, with the ability to explain career pathways and options clearly.

Commitment:

- Six one-hour mentoring sessions to be completed within a maximum of three months.

- Sessions to be scheduled Monday to Friday between 4pm and 6pm.

- Flexibility to deliver sessions face-to-face or online, depending on the mentee’s needs.

Benefits:

- Opportunity to make a meaningful difference in a young person’s future career journey.

- Develop mentoring, coaching, and communication skills.

- Share expertise and inspire the next generation of female professionals.

- Be part of a supportive and empowering volunteer community.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Join Our Board - Help shape the future of Merton’s vibrant voluntary, community and social enterprise sector.

Merton Connected is seeking two to three new trustees to join us at an exciting time of growth.

Merton's voluntary, community, social enterprise and faith sector is full of energy, ideas and people determined to make a difference. As the borough's infrastructure charity, Merton Connected sits right at the heart of it: connecting, supporting and championing the organisations that support local people every day.

Now we want you to help shape what comes next.

Who we're looking for

We're seeking people who bring curiosity, strategic thinking, and a genuine commitment to inclusive community development. Whether this would be your first governance role or you've supported other boards before, what matters most is your perspective and your willingness to engage.

We're particularly keen to hear from people with insight or experience in:

• Charity management
• Public health, health and social care integration, or partnership working between statutory and VCS organisations
• Marketing and communications
• Digital and AI operations
• Income generation and fundraising
• Impact and performance measurement

We also warmly welcome applicants with diverse lived experience, fresh perspectives, and a strong connection to Merton. There's no single profile we're looking for, and different viewpoints make us stronger.

What you'll be doing

As a trustee, you'll help shape our strategy, strengthen good governance, and champion the voices of local organisations and residents. You'll join a collaborative, supportive board that works closely with our leadership team to ensure Merton's voluntary, community and faith sector continues to thrive.

What you'll gain

• The chance to influence local priorities and make a meaningful difference to people's lives
• Insight into how a well-connected, values-driven infrastructure charity works from the inside
• Opportunities to share your knowledge and develop your own strategic and leadership skills
• A place on a welcoming, inclusive board committed to learning and collective impact

The practical bit

Time commitment: 4–6 meetings per year (including strategy days), with occasional subgroups or events
Support offered: A full induction is provided, and reasonable out-of-pocket expenses are reimbursed.

We are actively seeking to expand our board and hope to make at least two trustee appointments over the next two months.

Applications are reviewed on a rolling basis, and we may appoint additional trustees where their skills and experience complement the board.

Ready to find out more?

Please apply with your CV and a few screening questions

Roll Models CIC is a community for women and marginalised genders, built around the belief that getting outside, riding bikes and doing adventurous things together can change how we see ourselves and what we think we’re capable of.

We create welcoming pathways into cycling and outdoor adventure through mentorship, skills-sharing, and community events. Our aim is to reduce barriers to participation and help more women, trans and non-binary people build confidence, skills, independence and lasting connections through cycling and time outdoors.

In just two years, Roll Models has grown from a pilot mentorship programme of 25 participants in 2025, to a mentorship cohort twice the size with a wider community of over 100 people attending events and workshops in 2026, with demand exceeding our current capacity. We are now at an exciting point in our development: the model is working, the community is growing, and we want to build the organisational foundations to support that growth sustainably.

We are looking to convene a voluntary Steering Group to help shape the strategic direction of our fledgling organisation, with a view to formalising a Board in Spring 2027 (there will also be opportunity to continue in a supporting role, without joining the Board).

Steering Group roles

Strategy and Governance - Filled

Roll Models has grown significantly in a short space of time, led by one paid member of staff with volunteer support. With demand for the programme limited by our current capacity, we are looking for someone to work alongside the Director as a mentor and sounding board, to focus on shaping the long-term strategic direction of the organisation.

Fundraising

There are many opportunities to grow the programme, and various funding pots we would like to apply for to activate this. We are looking for a savvy fundraiser to help us with fundraising strategy, identifying relevant opportunities, and supporting application processes.

You would support:

• Developing a fundraising strategy

• Identifying relevant funding opportunities

• Feeding into and checking over applications 

• Working with other members (ie Communications & Marketing) to shape how we tell the story for funders

Mentorship programme (2 roles)

We are looking for an experienced community leader and cyclist who is passionate about creating safe and welcoming spaces for women, trans and non-binary people in the outdoors. You will support the strategic development and running of Roll Models' core mentorship programme, working closely with the Director on the systems and structures that will allow it to grow sustainably. This is a vital role that bridges community-building, participant experience, logistics and operations.

You would support:

• Developing policies and procedures to support the running of the mentorship programme

• Planning and delivering recruitment for the 2027 cohort, including reviewing and improving the participant application and matching process

• Supporting safeguarding, inclusion and participant wellbeing processes

• Shaping the strategic direction and future development of the mentorship programme, including thinking about how the programme can support more people without losing its community-led character

Workshops and programming

Roll Models runs regular programming and skills sessions relating to cycling and outdoor adventure, including bike mechanics, navigation, kit choices, trip planning and other practical skills. We are looking for someone who can help us think strategically about how this strand of Roll Models' work develops, in particular, accessing funding to open the workshops up beyond the current cohort. This role would help Roll Models move from delivering individual workshops towards a coherent, sustainable skills programme.

You would support:

• Developing a strategic programme of skills workshops for the next 6-12 months

• Identifying skills gaps and opportunities within the community

• Supporting funding bids to resource the workshop programme

• Developing outreach and partnerships to reach people who may not already participate in cycling or outdoor recreation

• Supporting the development of inclusive and accessible workshop formats

• Helping shape DEI policies and approaches for events and workshops

• Exploring opportunities to develop workshops that could generate income while retaining accessible routes into participation

Communications & Marketing

Roll Models has grown organically and is increasingly attracting attention from the cycling and outdoor industries. We now want to be more strategic about how we communicate what we do and use our growing profile to create opportunities for the organisation and its community. We are looking for someone with experience in communications, marketing, storytelling or partnerships who can help us think bigger about Roll Models' position and reach.

You would support:

• Developing Roll Models' strategic positioning and profile by shaping a communications and storytelling strategy

• Developing content and storytelling approaches for funders and potential partners

• Developing relationships with industry and community partners

• Helping Roll Models communicate its impact beyond being "just" a cycling club

• Identifying opportunities for media, speaking, events, festivals and other platforms that can raise the profile of Roll Models and the wider issues we work on

This is an opportunity to help shape how Roll Models is understood and positioned as it grows.

Finance and sustainability

Roll Models has begun generating income through its mentorship programme and events, alongside grant funding and industry support. As we grow, we want to develop a stronger understanding of our finances and build a model that can sustain the organisation beyond short-term grant funding. We are looking for someone with experience in financial planning, budgeting, business development, social enterprise or organisational sustainability.

You would support:

• Financial planning and strategy

• Developing realistic budgets and financial forecasts

• Thinking strategically about income generation and pricing, and subsidising low-cost participation

• Helping develop appropriate financial policies and processes

• Working with the Director to understand when and how Roll Models can invest in capacity and paid roles

For more information and how to apply, visit our website.

Swansea Carers Centre are seeking an experienced and inspirational Chair to lead our Board of Trustees and help shape the next phase of our development.

About Swansea Carers Centre

Swansea Carers Centre is a vibrant, welcoming Tier 2 charity supporting unpaid carers across the City & County of Swansea. Every year, over 1,800 carers access our services, and more than 10,500 carers have registered with us since our founding. We provide welfare benefits advice, counselling, respite opportunities, dementia support, young adult carer projects, volunteer‑led initiatives, training, social groups and more. The services are all designed to ensure carers feel valued, connected and empowered. We also look to identify hidden carers and make certain that people looking after others can find the support they need.

An unpaid carer is anyone who provides support to a family member, friend or neighbour due to a variety of reasons which could include illness, disability, mental health needs, addiction, or age‑related frailty. Many people do not recognise themselves as carers yet they take on vital responsibilities that can have a profound impact on their wellbeing, finances and daily life. Our vision is a society where carers are recognised, respected and supported as equal partners in care. Our mission is to make a positive difference to carers’ lives by working in partnership with carers, statutory bodies and voluntary organisations.

The Role

The Chair will lead a committed Board of Trustees, ensuring Swansea Carers Centre is well-governed, financially sustainable and forward‑looking.

You will work closely with our CEO and Senior Management Team to embed strong governance practices, support strategic decision‑making, and champion a culture of empowerment across the organisation. This is a pivotal leadership role at a time when carers’ needs are growing, and the charity is strengthening its strategic direction.

We are particularly seeking a Chair who can:

• Embed modern, effective governance approaches
• Support the Board to focus on strategic leadership rather than operational detail
• Empower staff and volunteers to deliver high‑quality, carer‑led services
• Build strong partnerships with local authorities, health bodies, funders and community organisations
• Represent Swansea Carers Centre with confidence and credibility

Monthly Board meetings are held in person in Swansea, and we welcome applications from candidates based elsewhere who are willing to travel to attend.

Key Responsibilities

• Lead the Board to ensure balanced, inclusive and focused discussion
• Promote high standards of governance and regulatory compliance
• Provide strategic leadership and support effective decision‑making
• Build a strong, supportive working relationship with the CEO
• Ensure trustees receive timely, relevant information
• Champion carers’ interests and represent the charity externally
• Support succession planning and Board development
• Attend approximately 12 Board meetings per year, plus occasional sub‑committees and events

Term: Three years, renewable

Who We’re Looking For

Essential Experience

• Experience chairing Boards, committees or senior governance meetings
• Strong understanding of charity governance and trusteeship
• Proven leadership and excellent communication skills
• Strategic thinker with sound judgement
• Ability to build consensus and foster positive relationships
• Commitment to improving the lives of unpaid carers
• Financial awareness and comfort with digital tools
• Integrity, emotional intelligence and a collaborative approach

Desirable

• Previous experience as a Chair or Vice Chair
• Experience in voluntary, community, health or social care sectors
• Knowledge of charity finance, fundraising or organisational development
• Experience working with diverse communities

Why Join Us?

This is an opportunity to make a meaningful, lasting impact on the lives of carers across Swansea. You’ll be joining a passionate team, a committed Board, and an organisation with a clear mission, strong values and a desire to evolve its governance and strategic leadership.

If you want to help shape a charity that empowers carers, strengthens communities and delivers high‑quality support, we would love to hear from you.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Fundraising Volunteer, you’ll provide much-needed help looking after fundraising relationships, and with fundraising activities and events. You’ll help us look after the supporters who are fundraising for us — to make sure they’re happy and feel part of what we do. You’ll also support us with planning and running events, including preparation and making sure everything runs smoothly on the day.

In this role you’ll develop your organisation, communication and team working skills.

We're looking for Initial Contact Advisers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere. 

What will you do?
● complete an introduction to Citizens Advice and training for your role
● talk to clients over the phone, face to face, or online to explore whatproblems they’ve come for help with
● assess clients capacity and the level of help they need, to decide nextsteps
● find information about the clients’ problems and help them to understandtheir options
● identify when a client needs more in depth help than you can give at initialcontact, and make an appointment for them to come back
● write a summary of the clients’ problems and what action you’ve taken
● look out for problems’ that are common, or are unfair, and write a shortreport about the problem or a letter to an elected official like an MP, AMor local councillor.

Some examples of what you could do:
● help a client with rent arrears find how to get help with their rent, andtake the first steps to secure their housing
● help someone with debts work out a reasonable amount to pay back, andmake a phonecall to an organisation they owe money to.
● explore what benefits a client is entitled to and to take the first steps inmaking a benefit claim.

What’s in it for you?
● make a real difference to people’s lives
● learn about a range of issues such as benefits, debt, employment and housing
● build on valuable skills such as communication, listening and analysing
● increase your employability
● work with a range of different people, independently and in a team.
● have a positive impact in your community.

And we’ll reimburse your travel expenses too.

What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
● be friendly and approachable
● be non-judgmental and respect views, values and cultures that are different to your own
● have good listening skills
● have excellent verbal and written communication skills
● have good maths and IT skills
● be able to understand information and explain it to others
● be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
● be willing to undertake training in your role

How much time do you need to give?
Ideally we ask for 6 hours per week, which can be over one day or spread over two days, for at least 6 months.

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming an assessor and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

Contact details
To apply, please fill out a Volunteer Application Form.

As a Community Support Volunteer, you will play an important role in the Compassionate Communities programme by helping people talk about death and dying, grief and loss as well as raising awareness about St Helena Hospice services. We believe that breaking down taboos and getting people talking is key in helping communities support each other.

Your role will involve:

· Offering a welcoming, supportive presence and a listening ear to allow people to engage in meaningful conversations around topics such as incurable illness, caregiving, dying and bereavement. This may include signposting to relevant community support or care provision.

· Establishing contacts within the community and building relationships.

· Supporting St Helena in informal sessions or larger events that may be held in community groups, charities, cafes or other organisations.

· Helping to promote Compassionate Communities principles and the work of St Helena in a positive, accessible way. 

· Connecting with St Helena staff and partners before and after events to give feedback and receive support.

Role Summary
To bring our vision to life, you will play a pivotal role in developing and executing our social media
strategy. You will be responsible for creating engaging and meaningful content that resonates with our
audience, promotes our educational programs, and nurtures our community’s spiritual development.

Key tasks
● Social Media Strategy: Develop and execute a comprehensive social media strategy aligned with
Roots Academy’s mission and goals.
● Content Creation: Create compelling and informative social media content, including posts,
videos, graphics, and stories, that reflects our values and engages our target audience.
● Community Engagement: Build and nurture a vibrant online community by responding to
comments, messages, and inquiries in a timely and respectful manner.
● Content Calendar: Maintain a content calendar to ensure a consistent posting schedule and to
plan for special events, holidays, and campaigns.
● Audience Growth: Implement strategies to increase our social media following and engagement,
including the use of hashtags, collaborations, and promotions.
● Analytics and Reporting: Monitor social media metrics, track campaign performance, and
provide regular reports with insights and recommendations for improvement.
Brand Consistency: Ensure that all social media content adheres to Roots Academy’s branding
guidelines and reflects our core values.
● Collaboration: Work closely with other teams to align social media efforts with broader
organisational objectives.

What we’re looking for
● Strong understanding of Islamic values and the ability to communicate and promote them
effectively.
● Proven experience in social media management, preferably in an educational or nonprofit
context.
● Excellent written and verbal communication skills
● Proficiency in social media management tools and platforms.
● Creative thinking and the ability to develop engaging content.
● Strong analytical skills for tracking and evaluating social media performance.
● Understanding of social media advertising and paid promotion.
● Community management experience with the ability to maintain a positive and respectful online
environment.