Community volunteer manager volunteer roles

cross the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.

The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Till  Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Provide a warm, friendly welcome to customers.
• Provide great customer service and a fantastic shopping experience.
• Receiving donated goods from members of the public.
• Processing sales and serving on the till.
• Promoting Gift Aid and other Sense fundraising initiatives.
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community.
• Supporting with the recruitment and training of new volunteers.
• Following health and safety measures to ensure the safety of everyone.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Volunteering Opportunity

Ucan Enfield Ambassador

What You’ll Do

As a UCAN Enfield Ambassador, you’ll play a key role in helping people find out about and engage with the UCAN project, which promotes healthy lifestyle changes through free exercise, nutrition and wellbeing sessions. You’ll help support sessions on the day and raise awareness in the community.

You will:

• Attend UCAN exercise or nutrition sessions to take the register and gather feedback from attendees
• Represent UCAN at community events or groups by helping to set up an information stall
• Talk to members of the public about UCAN and help them sign up
• Input register or sign-up data into the CRM system (training provided)

Skills You’ll Use or Develop

• Friendly, confident communication with the public
• Ability to use simple digital forms
• Reliable, organised and a good team player
• Willingness to learn and follow data protection guidance

Time Commitment

Flexible – ideally 2–4 hours per week
May include weekdays or occasional weekends depending on events and session schedules

Location: Various community venues across Enfield
Reports to: UCAN Enfield Project Lead or Practitioner

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.

Leverage your fundraising, research and bid-writing skills and links  through this flexible, part-time opportunity to help CPRE London improve green space access for Londoners!

About CPRE London

As part of the national network of CPRE, the Countryside Charity, CPRE London campaigns to save and promote green spaces in Greater London. Our vision is "a city with a network of green spaces which are accessible to all, rich in nature and playing a crucial role in responding to the climate emergency."

Reports to: DIrector of Operations, CPRE London. 

What will you be doing?

• Drafting funding proposals, tailoring and submitting applications to grant providers
• Participating in developing fundraising strategy
• Researching potential funders, other income streams, including digital fundraising, sponsored events (focused on promoting climate-friendly actions) 
• Collaborating on fundraising activites with the team, assisting with crowd funding initiatives, writing pitches, marketing media (depending on experience)

Time Commitment:

• ~ 7-15 hours/ week
• There is an option to come to the office on Tuesdays or Thursday, preferably on a weekly basis to help build a dynamic and cohesive team
• To be effective in your role, a minimum of 6 months' commitment is preferred

Essential (E) or Desirable(D) Skills / Experience. Please provide examples or evidence where possible.

• Significant experience of fundraising, bid writing (good descriptive writing skills), or marketing work (E)
• Persuasive communication skills (E)
• Good interpersonal skills, experience working with multiple stakeholders (E)
• Analytical research skills (E)
• Educated to at least degree level (E)
• Understanding and appreciation of environmental issues (D)

Benefits 

• The use of your skills and experience to mobilise resources to help London move towards its goal of becoming carbon neutral by 2030, strengthen biodiversity and to nurture the well being of nature and Londoners through improved access to quality green spaces
• The opportunity to meet like-minded people and enjoy being part of a team
• Our support to help you develop in your volunteering role and provide you with relevant training
• The opportunity to enhance your CV by developing additional new skills and gaining valuable experience
• The opportunity to become involved with events and workshops on a local and national level
• We will provide a reference for any future work or volunteering
• We provide out-of-pocket travel expenses

Are you passionate about community engagement, advocacy, and building meaningful partnerships? Join Hidayah as a National Outreach Officer Trustee in this voluntary role and help strengthen support networks for LGBTQ+ Muslims across the UK.

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. This role requires a minimum commitment of 4–5 hours per week, with additional time required during busy periods or organisational activities.

Purpose of the Role

The National Outreach Officer Trustee leads on developing and maintaining relationships with external stakeholders, community organisations, and outreach partners. The role supports Hidayah’s national growth and helps ensure LGBTQ+ Muslims can access inclusive support, representation, and community connections.

Core Responsibilities

• Act as a key point of contact between Hidayah and external organisations, community groups, and stakeholders.
• Build and maintain relationships with LGBTQ+ organisations, faith groups, educational institutions, and community networks.
• Promote Hidayah’s events, campaigns, and services across relevant communities and platforms.
• Lead outreach initiatives to engage under-represented LGBTQ+ Muslim communities, including trans and intersex individuals.
• Develop, coordinate, and support a national network of outreach volunteers and representatives.
• Work collaboratively with external organisations to provide signposting and access to wellbeing, legal, financial, and community support services.
• Represent Hidayah at events, workshops, panels, and educational opportunities where appropriate.
• Encourage inclusive dialogue, partnership working, and stronger engagement across LGBTQ+ and faith communities.
• Support the growth, visibility, and positive representation of Hidayah nationally.

Trustee Responsibilities

• Attend Trustee Board meetings and provide regular updates and reports.
• Support Hidayah events, planning meetings, and fundraising activities.
• Engage with internal communications and shared systems (e.g., Discord and Google Drive).
• Respond to emails and communications promptly.
• Contribute to the Annual Report.
• Uphold Hidayah’s mission, values, and code of conduct.
• Serve until the next AGM (subject to a 6-month probation period).

Person Specification

Essential Knowledge & Experience

• Understanding of community outreach, partnership working, or stakeholder engagement.
• Knowledge of equality, diversity, inclusion, and safeguarding principles.
• Experience working in voluntary, community, or LGBTQ+ spaces (desirable).
• Ability to work at both strategic and operational levels.

Essential Skills & Attributes

• Strong communication and relationship-building skills.
• Confidence networking with diverse communities and organisations.
• Good organisational and planning abilities.
• Ability to work independently and collaboratively.
• Professional, approachable, and proactive attitude.
• Good IT and administrative skills.

Benefits of the Role

• Opportunity to make a meaningful impact within LGBTQ+ Muslim communities.
• Leadership and charity governance experience.
• Professional development in outreach, partnerships, and community engagement.
• Opportunity to expand your professional and community networks.
• Experience working with a passionate and supportive volunteer team.

Volunteer Social Media Assistant

The role of the Social Media Assistant will be to assist the Marketing & Social Media Trustee with ad-hoc tasks and campaign delivery. This remote volunteer role is a fantastic opportunity to hone your social media skills, while helping a growing charity to extend its reach and engagement even further.

You will be working with a team of social media assistants, as well as the events team. This role is varied and provides a great opportunity to be creative; from helping create graphics to promote our events, responding to messages from members of the public, to sinking your teeth into a campaign, the Social Media Assistant role offers a varied and exciting workload.

We welcome applications from minority backgrounds, particularly the queer Muslim community. The post holder would need to be based in the UK

What you’ll be doing:

• Creating graphics and copy for a variety of social media posts

• Helping develop campaigns alongside the Marketing & Social Media Trustee to implement across our social media channels

• Drafting statements in response to relevant global events, to ensure Hidayah is at the forefront,

• Responding to messages on social media channels in a professional and sympathetic manner

• Monitoring engagement on social media channels; responding to messages, engaging with followers and liking/sharing relevant posts from other organisations

Who are Hidayah?

Hidayah LGBT are a UK based charity who are dedicated to supporting and empowering queer Muslims. We operate on a remote and entirely volunteer-run basis, with volunteers based around the UK. We run events for queer Muslims across the UK, from walks and cafe meet ups, to Ramadan Iftars, Pride events, book clubs, and much more. We also provide a safe online community for queer Muslims to connect and find friendships. Our core values of care, connect, and growth, are the heart of everything we do. 

Despite being a small charity, we are growing year upon year. We are in the process of completing our own research, and have created bespoke trauma-informed training programmes for organisations. We want to be able to continue this vital work, and would love to have you be a part of growing our organisation even further.

How much commitment is required?

We are flexible around your own schedule. As much of the role is ad-hoc, you may find some weeks you devote more hours than others, but we estimate around 2 hours per week are required on average. We appreciate that everyone’s capacities differ; therefore, this is something that can be discussed at the interview stage. 

Knowledge and experience criteria

Essential:

• Have experience of using social media in a professional manner (Instagram, Facebook, X, LinkedIn)

• Strong content and copywriting skills; the ability to develop aesthetically pleasing graphics and appropriate, engaging copy 

• Good communication skills

• Creative and proactive attitude, with a willingness to learn

• Can work well independently and as part of a team

• Organised with a good attention to detail; ability to prioritise workload and meet deadlines

• Supportive of the aims, vision and mission of Hidayah.

Desirable:

• Have experience of  video editing for social media use/using video editing software

• Previous experience with creating content for charities/non-profit organisations 

• Experience with using social media scheduling tools (Hootsuite) and Canva

• Willingness to attend in-person Hidayah events

• Awareness of issues affecting the queer and/or Muslim communities

What benefits do I get from this role?

• Contributing to Hidayah’s cause. 

• Development of professional and personal skills. 

• Reference for your CV

• Chance to work with some amazing and passionate people

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

A women led grassroots charity in southern India is seeking a volunteer accountant to strengthen accounting systems, reporting, budgeting and finance team confidence.

The organisation works with women, children and marginalised communities through programmes focused on empowerment, health advocacy, childcare, education and residential care for children affected by HIV/AIDS.

Much of the organisation’s accounting remains manual and paper based, and financial reports are generally prepared only when requested by donors.

The volunteer will review current finance processes, assess use of accounting software, support budgeting and cashflow tools, introduce simple monthly management accounts, improve donor reporting and provide mentoring to the local finance team.

This would suit a supportive, hands on volunteer who enjoys working closely with smaller grassroots organisations.

Free accommodation, weekday breakfast and lunch, and airport transfers from Madurai Airport can be arranged.

______________________________________

Accounting for International Development, AfID, matches experienced accountants with charities, NGOs and social enterprises around the world. Our volunteers provide practical finance support, helping partners strengthen systems, reporting, controls and confidence.

London is one of the most electric, fast-paced cities on Earth. Yet underneath the noise, it is facing a quiet crisis.

In boroughs like Tower Hamlets, nearly 40% of our neighbors report feeling chronically lonely and isolated. For many adults, urban isolation is a heavy, daily reality.

We are SUNSHINE, and we are here to smash that isolation with pure, unadulterated, radical positivity and human connection!

We are seeking a volunteer who has experience in Marketing and Communications. We need our storyteller, a creative, visually minded, and highly driven volunteer to amplify our voice, build our digital footprint, raise our profile, and help us paint London yellow with positivity and human connection!

What You’ll Do

• Own the Story: Create and lead on our social media content calendar and bring it to life across Instagram, X (Twitter), Facebook and others.
• Guard the Vibe: Coordinate with our volunteer graphic designers to ensure all templates, quote cards, and digital assets match our signature high-vibrancy brand identity.
• Drive Engagement: Write punchy, encouraging copy that inspires lonely residents to take the brave step of showing up to our socials, and motivates local creatives to join our behind-the-scenes squad, or our frontline volunteer team.
• Animate the Grid: Turn raw photos and smartphone footage captured by our frontline team at the "SUNSHINE Programmes" into joyful Reels, TikToks, and posts that showcase our real-world impact.

Who We Need

A positive human, passionate about marketing and communications and who wants to help us reduce loneliness through positivity and human connection.

• A Creative Storyteller: You understand social media aesthetics. You know how to make digital content feel urgent, warm, inspiring, and visually engaging.
• An Organised Coordinator: You are comfortable leading a small micro-team of 3–4 creative volunteers, delegating tasks smoothly, and keeping asset production on schedule.
• A Smartphone & Canva Native: You know your way around Instagram Reels, TikTok formatting, and basic Canva layouts, and you love using digital tools to build communities.
• Empathetic & Purpose-Driven: You deeply believe in the power of words and visuals to dismantle the "loneliness stigma" and want to use your creative skills for good.

Why Lead With Us?

• Complete Creative Freedom: No corporate red tape. You have the ultimate license to design bold, bright, and radically positive campaigns that disrupt the standard charity landscape.
• A High-Impact Portfolio: Building the entire launch marketing framework for a fast-scaling London charity is an incredibly high-utility asset to showcase on your CV or professional portfolio.
• A Supportive Founding Crew: You will be backed by a dedicated Founder and team of volunteers.
• Pure Joy: You will directly see the impact of your storytelling as your posts guide isolated individuals out of their rooms and into a supportive community of floating bubbles and friendly smiles.

Ready to help us Paint the Town Yellow?

Let’s make something beautiful together.

SUNSHINE Charity

Shining a light on loneliness

VOLUNTEER ACTIVITY COACH

Time: Evenings, 6:00 pm – 8:00 pm (weekly)

Location, Oasis House, Northampton

** Must have experience supporting vulnerable adults **

Connection Support provides a range of services supporting people who may be at risk of homelessness or who require social care. We work with people who may have experienced challenges such as debt, family circumstances, mental health difficulties, substance misuse, being a care leaver, learning disabilities, age-related needs, or physical disabilities.

Volunteers play a key role in helping us provide meaningful activities that improve wellbeing and reduce loneliness.

Could you help prevent loneliness and isolation in your community by running a weekly activity night?

· Do you have 1–2 hours a week in the evening (6:00 pm – 8:00 pm) to support residents by running fun and engaging activities?

· Can we rely on you to commit to a period of up to 12 weeks?

· Can you build positive, professional, and trusting relationships with residents in a friendly and non-judgemental way?

If you can answer “yes”, we would love to hear from you.

Key Responsibilities

· Planning and hosting a weekly activity evening for residents between 6:00 pm – 8:00 pm

· Running activities such as general knowledge quizzes, music rounds, bingo games, picture rounds, and other fun group activities

· Encouraging residents to participate, socialise, and work together

· Creating a welcoming and inclusive environment

· Acting as a positive and supportive role model

Skills Required

· Good communication and people skills

· Ability to engage and encourage people from a range of backgrounds

· Creativity in planning fun activities and games

· Enthusiasm and a positive attitude

· Good organisation and time-keeping

· Experience to enhance your CV and future career opportunities

· Ongoing support and guidance from the team

· Opportunity to request a reference after your volunteering period