47 Courses and community fundraising manager volunteer roles

St Basils is looking for a new Non-Exec Director / Trustee with Marketing & Communications experience to join our Board

About Us

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and ultimately prevent homelessness.

We help just over 4,000 young people each year across the West Midlands, with services in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and Worcestershire. Our services range from providing supported accommodation to outreach, advice, support, employability and engagement services to help young people regain the stability they need to rebuild their lives, gain skills, confidence and employment and move on. The aim is to help them successfully break the ‘cycle of homelessness’ so that they can go on to experience a bright, fulfilling future and never return to a state where they are at risk of homelessness again.

About our Board

We are a registered provider of social housing, a charity and a company limited by guarantee, meaning our Board members are both Directors and Trustees.

To navigate our challenging regulatory landscape, we need to be tightly governed. At the heart of this is a Board with the right knowledge, values, skills and diversity, all whilst working towards our vision that homelessness should not be part of growing up.

As a member of St Basils’ Board, you will be a guardian of St Basils’ charitable purpose. You will be responsible for holding the Senior Leadership Team to account through constructive challenge and support, and for ensuring St Basils’ strategic priorities are met.

You will form part of St Basils’ governance framework, providing oversight of key business areas, such as business planning, safeguarding, risk, finance, health and safety, EDI and business development. 

Our Board is made up of 14 members, 2 of which are designated for young people who have lived experience of homelessness and / or St Basils’ services.

St Basils has adopted the RACE Equality Code and is actively seeking applications from those from Black communities to ensure our Board is reflective of both the young people that we serve and our dedicated workforce.

About the Role

We are looking for a voluntary Director / Trustee with expertise in marketing, communications and/or public engagement to increase the reach of our campaigns. Our new Board member will need to strong networking and stakeholder engagement skills, with the ability to open doors and build relationships.

As our Marketing & Communications Board Member, you will:

· Ensure marketing initiatives align with the organisation’s goals and regulatory requirements.

· Support St Basils’ PR and marketing initiatives by bringing knowledge of current marketing tools

· Help identify opportunities to increase the visibility and impact of St Basils’ campaigns.

· Leverage personal and professional networks to enhance the charity’s reach, partnerships and fundraising potential.

· Work closely with the Director of Income Generation & Value Capture to ensure St Basils’ marketing and communications strategies are being implemented effectively.

• Contribute to trustee discussions and decisions on broader charity strategy, risk management and financial oversight.

Our new Director / Trustee will sit on our Business Support & Audit Committee which oversees central functions, including Finance, HR, Fundraising and Marketing. This committee meets virtually, one a quarter.

Although the role is voluntary, reasonable expenses will be paid for costs incurred in undertaking the role.

About You

You will be an experienced professional in marketing, communications, PR or brand strategy, ideally with experience in the youth or homelessness sectors.

You will demonstrate sound judgement and be able to challenge confidently and constructively, although you do not need to have Board experience.

Understanding of governance and the responsibilities of a charity trustee is desirable, but training will be provided.

You will work within the principles of Equality, Diversity & Inclusion and understand the needs of the diverse young people we serve.

You will put the needs of young people first, be passionate about ending youth homelessness and share our mission, vision and principles.

Time Commitment

You will need to be able to attend the majority of Board and Committee meetings, one of each is held each quarter (8 meetings total per year). Each meeting will last around 2 hours and will normally be held late afternoon/early evening (usually 4pm – 6pm). Board meetings are held in person at St Basils’ Head Office in Birmingham, and Committee meetings are held virtually via Microsoft Teams. The dates for meetings are set by calendar year, towards the end of the previous year.

Meeting papers will be shared via an online portal one week in advance of the meeting to allow for sufficient preparation time.

A Board away day is held each year, usually October, and every other year this includes an overnight stay. This will be fully paid for by St Basils.

We encourage Board members to visit our accommodation services to deepen understanding of our work and support effective governance and decision-making. We would like all Board members to make 2 visits a year if possible.

All travel expenses incurred in attending Board meetings / conducting site visits will be reimbursed by St Basils.

What’s in it for you?

We offer a series of essential online training courses (for example GDPR, Cyber Security, EDI, Safeguarding, Risk Management) and the opportunity to do additional online or in-person training, such as Psychologically Informed Environment training. As part of our commitment to race equality, we provide mandatory Anti-Racism training for all staff and Board members.

You will be part of a knowledgeable and supportive Board and have the opportunity to work alongside young people with lived experience.

You will have the guidance of a knowledgeable Chair to support your development as a Director / Trustee, and you will have access to St Basils’ Senior Leadership Team to help you fulfil your role.

St Basils is a learning organisation and therefore we are able to support and develop Board members who are new to the role. In addition, St Basils has membership with the Board Development Agency, which provides our Board Members with access to webinars and development tools specific to housing sector Boards.

Being a Director / Trustee at St Basils is more than just attending meetings – if you would like to contribute to an organisation that has young people at its core, where you can visibly see the difference you are making, then this is the role for you.

For further information please see the link to the full job pack.

We welcome early applications and will interview on a rolling basis.

Do you love social events?  Would you like to make a difference to the people we support in your community?

We are looking for friendly and enthusiastic volunteers to support our team across Cardiff in organising events, activities, clubs and fundraising days!

If you would like to make a difference and make new friends along the way, we would love to hear from you! 
 
Activities will include 

• Attending and assisting with the logistics of events; this can include setting up, clearing down, selling raffle tickets and refreshments, directing traffic and helping the people we support enjoy the atmosphere of the day

• Helping to arrange and attend; friendship groups, coffee catch ups, creative craft sessions and much more 

• Offering ideas for fundraising or fun things to do! 

• Liaising with Dimensions Community Connections Officer

• Being there for company, friendship and fun to the people we support 

 
You will have the flexibity to choose activities that are of most interest to you. 

About you 
We are looking for someone who is: 

• Enthusiastic about volunteering 

• Organised and helpful

• Comfortable chatting with people with learning disabilities and autism 

• Friendly, enthusiastic and interested in others

• Passionate about supporting people

• Reliable/dependable and willing to volunteer regularly

A DBS check and two character references will be required for this role.

What you’ll gain from being a Dimensions volunteer: 

Dimensions provide support for autistic people and people with learning disabilities across the UK. 

Our volunteers play a vital role in our work and in return, we support them with: 

• Access to free online training (with access to 800 plus courses) 

• Comprehensive support from professional and friendly Dimensions staff 

• Reasonable expenses may be reimbursed at manager’s discretion 

• An opportunity to gain real experience in the social care sector 

Want to apply for this role? 

If you’d like to be a Dimensions volunteer, please get in touch!

We’re looking for three Support Group Volunteer over the age of 18 years old, based in Scotland.

You’ll be volunteering fortnightly Thursday between 10:30am and 11:30am plus additional time for volunteer team meetings and training.

As a support group volunteer, you will help with the running of the group. The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.

The volunteer will be

· A people person, with good listening skills

· A great communicator who enjoys meeting new people

· Good at putting people at ease

· Reliable and organised

· Passionate about supporting people affected by stroke

· IT literate, have good administrative and record keeping skills and be able to follow relevant policies

A protection of Vulnerable Groups (PVG) check is required for this role.

Action for Refugees in Lewisham is looking for a trustee to act as secretary, supporting the board's governance role helping AFRIL deliver for refugees and vulnerable migrants in south-east London. Time commitment is flexible, and not onerous, and formal company secretary functions are supported by a member of staff.

AFRIL was founded in 2006 to support asylum seekers, vulnerable migrants and refugees in south-east London to lift themselves out of poverty and rebuild their lives in the heart of our community. Our support is holistic: both crisis support to meet immediate need, and longer-term, flexible programmes that tackle the underlying problems that lead to crisis, supporting people to integrate, contribute and thrive. We work in the community across south-east London, including in local asylum hotels.

We are a small charity, with mostly part-time staff, but we make a significant difference. Our client group is predominantly people in, or with experience of, the asylum system. We also support newly granted refugees, and migrants with no recourse to public funds who have complex and unmet protection needs.

AFRIL's board of trustees is collectively responsible for supporting and challenging the charity to oversee its good governance and proper financial control in line with its charitable aims and strategic plan, charity law, and all other relevant legislation. The time required of trustees is not onerous, and is flexible - although it is, of course, possible to take on more responsibility and expand your time commitment.

As a board member, you will be expected to be available for board meetings approximately every two months, which are generally an hour and a half long and take place in a weekday evening. These mostly take place online, with occasional hybrid meetings or meetings in-person.

As secretary to the board, you will be responsible for the timetabling of meetings, the agenda, and for taking and sharing a minute of board meetings – just main points and actions – to support the board in carrying out our remit. You may also assist with other areas of support to the governance for the charity, such as ensuring that we maintain regular review of the organisation’s policies, and providing some assistance from time to time to the member of staff leading on liaison with the Charity Commission and Companies House.

You will also need to be able to commit some ad hoc time to consider papers ahead of meetings, and occasionally to take part in email discussion on issues as they arise. You would also be expected to attend the charity’s AGM, which tends to take place on a Saturday afternoon in January/February.

We value diversity in our trustee team, as we do in the staff team. We particularly welcome applications from anyone who can bring lived experience of the immigration and asylum system, and are always keen to see applications from people with experience with fundraising, or with HR. We welcome applications from everyone, regardless of age, disability, sex, gender identity, sexual orientation, race, religion or belief.

To apply, please submit a short (no more than one side of A4) letter explaining why you would like to join AFRIL’s board, and what skills and experience you would bring to the role, along with your CV.

Finance Trustee (and Co-Chair, Finance, Audit & Risk Committee)

Help end homelessness and shape the future of one of the UK's leading charities.

At Crisis, we believe that homelessness should not exist, and together we can end it. Our bold 10-year strategy is already driving change but with homelessness rising and funding challenges increasing, we know we must think differently, act courageously, and inspire more people to join us. For the first time in Crisis' nearly 60-year history, we are also becoming a direct housing provider.

We are now seeking an exceptional finance leader to join our Board of Trustees and help guide the organisation through an exciting and ambitious phase of our work.

This is an opportunity for a senior finance professional to use their expertise and strategic insight to influence decisions at the highest level, strengthen organisational resilience, and help drive lasting change for people experiencing homelessness across the UK.

About Crisis

We are the national charity for people experiencing homelessness. We help people out of homelessness and campaign for the changes needed to solve it altogether.

Our values are at the heart of everything we do. We're bold in our ambition, impactful in our approach, collaborative in how we work and equitable in championing fairness and inclusion.

About the role

As a Trustee, you will play a vital part in ensuring Crisis remains well governed, financially sustainable, and focused on achieving its mission.

Alongside the statutory responsibilities of being a trustee, you will bring specialist financial expertise to the Board and co-chair our Finance, Audit and Risk Committee. You will also contribute to oversight of our growing housing delivery function through membership of the relevant committee.

Working alongside fellow trustees and senior leaders, you will help shape long-term strategy, scrutinise performance, oversee risk, and ensure the organisation remains accountable, transparent and financially strong.

We are looking for someone with:

• Significant senior leadership experience with responsibility for organisational finances.
• The ability to interpret complex financial information and assess the longer-term financial implications of strategic decisions.
• Experience of organisational governance, either as a trustee, non-executive director or member of a senior leadership team. Experience of chairing or serving on a Finance, Audit or Risk Committee.
• Strong understanding of financial risk management, audit, compliance, internal controls and organisational sustainability.
• Excellent communication and relationship-building skills.
• A commitment to collaborative governance and collective decision-making.
• A genuine passion for Crisis' mission and a determination to help end homelessness.
• Knowledge of charity accounting (SORP) and Charity Commission requirements is desirable but not essential.
• ACA, ACCA, CIMA, ICAEW or equivalent accounting qualification desirable but not essential.

What you'll bring

We're looking for someone who combines strategic thinking with sound judgement and a collaborative approach. You'll be a trusted adviser who can challenge constructively, contribute to robust debate, and support effective decision-making. Most importantly, you'll share our belief that homelessness can be ended and be committed to helping make that vision a reality.

Diversity is hugely important to us at Crisis, and we want to make sure that our Trustees, staff and volunteers represent communities we support. As we continue to strengthen and broaden the perspectives represented on our Board, we particularly welcome applications from people with lived experience of homelessness, whose insight is invaluable to our work. We also encourage applications from people from LGBTQ+ communities, ethnic minority backgrounds, disabled people, and others who bring experiences and viewpoints that can contribute to a more inclusive and effective Board. Above all, we welcome candidates who share our values and are passionate about creating positive change.

Time commitment: Overall, the role requires approximately one day per month.

• Board meetings: Six meetings per year, held in person at Crisis locations across the UK. Two are full-day meetings and at least one includes an overnight stay.
• Finance, Audit and Risk Committee: Monthly online meetings.
• Housing Committee: Quarterly online meetings.
• Additional engagement: Occasional advice and support between meetings.

Remuneration

This is a voluntary, unremunerated trustee role.

Reasonable expenses will be reimbursed. We are also committed to removing barriers to participation and may consider support where loss of earnings would otherwise prevent involvement.

Term of appointment

Trustees are appointed for an initial three-year term, with the opportunity to be reappointed for a second term.

This is a rare opportunity to use your financial leadership and governance expertise to make a tangible difference to the lives of thousands of people experiencing homelessness.

If you are an experienced finance leader who wants to contribute your skills to a cause of national importance, we would love to hear from you, whether your background is in the private, public or voluntary sector.

How to apply:

Please apply by submitting a copy of your Curriculum Vitae (CV) and a covering letter, not exceeding two pages, highlighting your suitability for the position and why you are interested.  You can apply by sending your CV and covering letter to the email address contained in the supporting document, or by visiting the Crisis website.

Please also let us know if you require an informal conversation prior to applying for this role.  All applications will be treated in the strictest confidence.

· Closing date: 9 October 2026

· Interviews held on: 2 November 2026

· Location: Central London, in-person.

Please let us know if you anticipate any issues with these dates

Portsmouth Cathedral's Fabric Advisory Committee (FAC) is seeking to recruit two new members to join the existing committee which has expertise in architecture, planning, art, design, and conservation.  We are looking for people with extensive experience and sound judgement who can advise within a complex organisation.  Applications are particularly welcome from those with liturgical, architectural, museum or heritage backgrounds.

The FAC is responsible to the Cathedrals Fabric Commission for England (CFCE) for the care, conservation and development of the Cathedral and forms part of the planning application for the Grade 1 listed building and its immediate precinct (The Cathedral Green).

As a member of FAC your role will be vital in the oversight of the overall development, conservation and maintenance of the Cathedral building and precinct.   Appointees will, as appropriate, provide determination on applications and advise the Cathedral Chapter (the governing body of a cathedral) in line with the statutory responsibility of the Committee under the Care of Cathedrals Measure, remaining true to the values of the Cathedral and its role as a living place of worship. 

Term of Office
Members are appointed for up to five years with the option for reappointment.  All members are re-appointed every five years.  The current Quinquennial runs until 2031.

Time Commitment
FAC meets a minimum of three times a year. Meetings are normally held on mornings in October, February and May in person but with an online option. The committee will need to work more regularly when major capital works or repairs are planned. Ad hoc meetings and support through working groups and/or support to the executive team may be required.

Remuneration

Membership of FAC is an unpaid role.  Reasonable travel and out of pocket expenses will be paid in accordance with the Cathedral’s Expenses policy.

Safeguarding

The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary). Members of our committees are expected to undertake any safeguarding training provided by the Church of England and Diocese pertinent to their role and the Cathedral records and manages the checks and courses taken to ensure that training is refreshed as required.

We are committed to ensuring our committees are diverse and representative of the community we serve. There is no requirement to be a Christian, but appointees should be able to understand the ethos and structures of the Church of England, and work in sympathy with the Cathedral’s mission.

Interviews will be held on a rolling basis.

As the Guild has grown in the past few years, our risk management, financial controls, and body of policies and procedures have also matured. Following the scheduled departure of two trustees earlier this year, the Guild’s Finance Subcommittee is seeking to welcome an independent member with relevant skills to attend meetings and advise on financial matters to help us make good decisions effectively.

This voluntary role supports trustees and staff by providing independent insight, constructive scrutiny, and professional expertise on financial planning, budgeting, risk, and long-term sustainability. As a guest to Finance Subcommittee meetings, you will review financial information, contribute to discussions, and help ensure resources are used effectively to maximise our charitable impact for students.

The Finance Subcommittee currently consists of two elected Officers, two external Trustees, and may include a student trustee in future. Papers and reports are ordinarily provided by the Guild Director, who is a non-voting guest to Subcommittee meetings. The Subcommittee normally meets four times per year for around two hours.

Students’ Union experience is not essential, but we are seeking a volunteer able to operate within our distinctive context. We are particularly interested in applicants with experience in finance, accounting, audit, charity governance, or business management.

Chair of the Board of Trustees 

Mind in Salford 

Location: Salford / Hybrid 

Contract: Voluntary Trustee position 

Time commitment: Approximately 1- to 1.5-days per month 

Would you like to use your leadership and governance experience to help shape the future of a charity making a lasting difference to the mental health and wellbeing of people across Salford? 

Mind in Salford is seeking a new Chair of Trustees to lead its Board and support the charity as it builds on over 50 years of providing vital local mental health services. 

About Mind in Salford 

Mind in Salford is an independent, user-focused charity committed to ensuring local people experiencing mental health problems receive the support and respect they deserve. 

The charity provides a range of services including advocacy, welfare rights and debt advice, mindfulness, mental health training and specialist support for the LGBTQ+ community through its Rainbow Mind programme. 

With an experienced Senior Leadership Team and a Board that is going through a period of transition, this is an opportunity for a new Chair to strengthen Board effectiveness, support the development of new Trustees and help shape the charity’s next chapter. 

About the Role 

The Chair will provide strategic leadership to the Board, ensuring effective governance, sound decision-making and a clear focus on Mind in Salford’s charitable purpose. 

In this role, you will lead and develop an effective, inclusive and high-performing Board, Chair meetings, build a strong, constructive relationship with the Chief Executive and represent the Charity and help develop relationships with key partners and supporters. 

About You 

They are looking for someone with senior strategic leadership experience and a strong understanding of charity governance, who can lots of emotional intelligence and sound judgement to the role. 

You will bring: 

• Experience of working with a charity Board or in a senior non-executive role. 

• A strong understanding of the duties and responsibilities of charity Trustees. 

• The ability to chair meetings effectively, build consensus and manage challenging conversations. 

• Experience of providing strategic oversight of finance, risk and organisational performance. 

• Strong relationship-building and influencing skills. 

• A genuine commitment to equity, diversity and inclusion. 

Knowledge of health and social care, or a related sector, would be valuable. A connection to Salford and its communities is also important. 

Commitment 

The Board meets every two months, alongside a Finance sub-committee which meets four times a year. Trustees are expected to prepare for meetings, review papers in advance and contribute actively to Board discussions. As Chair you will be expected to meet regularly with the CEO and provide support outside of the formal meeting structure. 

This is a voluntary position, although reasonable out-of-pocket expenses will be reimbursed. The initial term is three years, with a maximum of three terms. 

How to Apply 

To apply, please click Apply Now below. You will need to include: 

• An up-to-date CV. 

• A covering statement of no more than two pages outlining how you meet the requirements of the role and the value you would bring as Chair. 

For an informal conversation about the role, please contact our recruitment partners, Atkinson HR Consulting. Contact information can be found on the Candidate Information Pack and website. 

Key Dates 

Closing date: Tuesday 29 September 2026 at 12 noon 

Interview date: Friday 16 October 2026 (in person) 

As a small but fast-growing charity, we have a strong trustee board in place but are looking to bring in new trustees to help in our new phase of growth and ensure a sustainable future. We are therefore looking for trustees who want to get closely involved in setting the strategy, direction and priorities of Write Back as we transition from new ‘start-up’ into a more established charity. We are therefore looking for individuals with:

● A strong commitment to the work of Write Back and empowering young people.

● The passion and enthusiasm to throw themselves into a new and exciting charity for young people to help us in our next phase of growth.

● The ability and experience of working at a strategic level, providing expert oversight, advice and guidance.

● The skills and temperament to collaborate effectively in a small, growing organisation.

● A good understanding and acceptance of the legal duties, responsibilities and liabilities of charity trusteeship and an appreciation of the personal implications.

● A demonstrable commitment to equality and diversity.

We anticipate growing our trustee board significantly over the next 6-12 months. Our initial priority will be recruiting someone who is at least one of the following:

●experienced in financial processes and oversight.

● experienced in education, such as a qualified teacher.

● experienced in growing a small company or charity, in particular with legal, HR or other operational or governance matters.

● Under the age of 25 and who have lived experienced of the issues Write Back is trying to solve.

However, we are open to applications from a variety of backgrounds and would encourage you to get in touch if you are interested. We are intending to recruit 2 - 3 trustees in total.

Core requirements:

● This is a voluntary unpaid role, for which any reasonable expenses will be reimbursed.

● Your initial term will be for 2 years, with the possibility of renewal.

● Attendance at trustee meetings every two months (either online or in person, for roughly 90 minutes), as well as preparation for these meetings and any follow-up tasks. We estimate the time commitment to be no more than one day per month in total.

If you have any questions or would like to discuss this further, please don’t hesitate to get in touch.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.