Data office administrator volunteer roles

Join Richmond Foundation as a Trustee and help shape a fairer, healthier future for our community.

Richmond Foundation is a long-established local charity with a proud history of supporting residents through grant-making, property management, and community initiatives. We are seeking new Trustees to join our Board and contribute to our vision: Everyone in Richmond has opportunities to build healthy and fulfilling lives.

Who we’re looking for

We welcome applications from individuals who share our values of integrity, excellence, collaboration, agility, and ambition.

Our goal is to recruit people from a wide range of backgrounds, with different expertise, experience and knowledge. We want to make our committees more diverse and representative of the groups and people we support. You can read more about our commitment to Diversity, Equity, and Inclusion on our website.

We are committed to creating an inclusive recruitment process and are happy to provide reasonable adjustments to support applicants at any stage. We will provide a buddy system for new trustees.

We are looking to recruit trustees who have experience and knowledge in one of the following areas:

• Charity Finance and Investment
• Our Grant Priorities
• Residential Property

We are also interested in expertise in:

• Safeguarding
• Social Housing
• Grantmaking (particularly within larger foundations)
• Managing grants from a range of funders
• Data and evidence
• Evaluation and impact reporting
• Diversity, Equity and Inclusion
• Communications and Artificial Intelligence (AI)
• Human Resources (HR)

As a Trustee, you will:

• Uphold Richmond Foundation’s vision, mission, objectives, and values.
• Provide strategic oversight and governance for the charity.
• Act in the charity’s best interests and manage resources responsibly.
• Attend at least four Board meetings per year (3 hours each) and join at least one committee (further 4 meetings per year 90 mins to 2 hours each).
• Prepare for meetings by reading all relevant documentation and reviewing minutes.
• Attend relevant training and at least one event hosted by a grant-funded organisation annually.
• Serve a four-year term, with the possibility of renewal for an additional two-year term.
• Champion high standards of conduct, including respect, inclusivity, accountability, honesty, and confidentiality.
• Declare and manage any conflicts of interest.
• Act in accordance with our Trustee Code of Conduct
• Support safeguarding and ensure the charity is accountable and compliant with its governing documents.

To be eligible, you must:

• Be at least 18 years old.
• Not be disqualified under the Charities Act (including being disqualified as a company director, having unspent convictions for offences involving dishonesty or deception, being an undischarged bankrupt, having been removed as a trustee by the Charity Commission or a court, or being on the sex offenders’ register).
• Be willing to sign a declaration of eligibility upon appointment and annually thereafter.

How to Apply

If you are interested in making a difference in Richmond and can contribute your time and expertise to help us deliver our charitable objectives, we would love to hear from you.

Full details, person specification and requirements, and application instructions are available in the Trustee Recruitment pack.

The application deadline is 10:00am on Monday 13 April 2026

Richmond Foundation are hosting a Webinar and Q+A for interested applicants on 18 March 2026. This will be an opportunity to learn more from our CEO, Chair and Trustees and ask questions. Details can be found on our website.

Interviews: Scheduled in May/June 2026

Term Commences: September 2026

Volunteer Administrator

British Liver Trust | Central Winchester

In the UK there are more than 11,000 deaths due to liver disease each year. British Liver Trust is determined to achieve real change in liver health and during our busiest period ever, we’re looking for volunteers to support our small, friendly Admin Team within the Operations Department. 

You might be looking for a meaningful way to use your skills, stay professionally active, or gain hands-on experience in an office environment.  Whether you're looking to build your CV, you're between roles, or you're looking to contribute your time to a cause that really matters, we’d love to hear from you.

The role

This is a varied, practical role supporting a busy office. You’ll be involved in the day-to-day administrative work that keeps things running smoothly, particularly when workloads are high. Examples of tasks include:

• Order fulfilment; picking, packing patient booklets and materials, preparing to be posted

• Supporting the team preparing for upcoming events; travel arrangements, accommodation, venues, catering

• General admin; filing, stock taking, shredding, scanning

While this is a volunteer role, the work is meaningful, active, and very much part of the core team.   You don’t need to have worked in a charity before - you just need a positive attitude, reliability, and a willingness to get involved.

What you’ll gain

• Valuable, current office experience in a national charity

• The chance to work as part of a supportive, energetic team

• A meaningful CV addition, whether you’re early-career or more experienced

Many of our volunteers use this experience to support their next paid role, and we’re happy to provide references where appropriate.

About us & location

You’ll be based in our welcoming office in central Winchester, just a 5–10 minute walk from the train station. Please note there is no free on-site parking.

Our Admin Team is small, friendly and collaborative. You’ll be joining us at a critical and exciting time, when extra hands genuinely make a difference.

What we’re looking for

• Reliable people who can commit their time - as little as 2 hrs per week can be a big help to a national charity

• Team-players who are happy to roll up their sleeves and help where needed

This is an unpaid volunteer role, and we’re hugely grateful for the time and energy our volunteers give.

We appreciate the interest and enthusiasm of our community. As our team is very busy and our resources are limited, we kindly ask that those reaching out consider whether they can offer a consistent time commitment. The process of onboarding and supporting new volunteers is resource-intensive, and we need to ensure our efforts are used as effectively as possible.  If you’re interested in being part of a special organisation at its busiest ever time, supporting a great cause while staying active and professionally engaged. 

Can you commit to 2 hours per week of support at our office in Winchester?  We’d love to hear from you. 

WANTED: THE SYSTEM PROTECTOR.

ROLE: VOLUNTEER ADMIN & COMPLIANCE MANAGER

THE MISSION: FORTIFY THE BRAND. SECURE THE DROP.

URBAN YOUTH moves fast, but we never move reckless. To drop high-impact interventions on the street, we need a backbone of steel. We need an Admin & Compliance Manager who finds beauty in the details and power in the process.

You are the one who ensures our "Crew" is vetted, our "Drops" are insured, and our "Data" is locked down. You turn the "boring stuff" into a competitive advantage.

We have the energy. You have the infrastructure.

THE MISSION DEBRIEF

Your objective is to build a "Bulletproof" operational foundation:

• THE COMPLIANCE SHIELD: Managing the "Specs"—DBS checks, risk assessments, and insurance. You make sure we’re legal so we can be loud.

• THE DATA VAULT: Keeping our community info organised, GDPR-compliant, and ready for "Mission Debriefs" (Impact Reporting).

• THE CREW ONBOARDING: Managing the paperwork that turns a "Volunteer" into an "Official Crew Member."

• THE INBOX CONTROLLER: Streamlining the comms between the Board, the Co-CEOs, and our partners.

THE SPECS

Who you are:

• Methodical: You don't just "check" a box; you verify it. You have an eye for detail that others miss.

• Problem Solver: You see a messy spreadsheet and your first instinct is to build a system to fix it.

• Discrete: You understand the weight of handling sensitive community data.

• High-Contrast Thinker: You can balance "Strict Compliance" with the "Street Energy" of the brand.

THE REWARDS

• The Backbone: You are the reason the Board sleeps at night and the Crew feels safe on the streets.

• System Builder: You get to design the administrative "OS" for a fast-scaling London brand.

• The Crew: Full URBAN YOUTH "Crew" kit and a senior seat at the "Mission Briefings."

• The Legacy: You are building a professional standard that sets URBAN YOUTH apart from every other charity.

HOW TO SECURE THE SPECS

WE DON'T WANT A 10-PAGE CV. WE WANT THE SYSTEM.

TO APPLY:

Send us a brief "Admin Audit." Tell us: What are the 3 most important documents every street-based "Drop" needs before it goes live?

• Bonus: Tell us about a time you saved a project by spotting a detail everyone else missed.

STATUS: SECURED

DEADLINE: Monday 30th March 2026, before 6pm

URBAN YOUTH // STRENGTH IN THE SPECS.

Summary

To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.

Detailed description

We are looking for Volunteer Administrators for the following locations:

Broadwater Family Centre, Stevenage

Windmill Family Centre, Hemel Hempstead

Sopwell Family Centre, St Albans

Westfield & Littlebury Family Centre, Watford

The BECC Family Centre, Borehamwood

Main responsibilities

·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.

·Answer telephone calls and take messages accurately.

·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.

·Input data into systems, ensuring accuracy and confidentiality.

·Help maintain an organised and tidy reception and office space.

·Support the preparation of publicity materials, newsletters, and information displays.

·Signpost visitors to the appropriate staff member for further support.

·Uphold safeguarding, confidentiality, and health & safety policies at all times.

Skills / Abilities / Experience / Qualities

·Friendly, welcoming, and professional manner.

·Good organisational and communication skills.

·Basic IT skills (Microsoft Office, email, internet)

·Reliable, punctual, and able to work as part of a team.

·Respectful of confidentiality and sensitive information.

·Understanding of diversity and inclusive practice.

·Previous office or reception experience is helpful but not essential.

Training / Support

·A full induction to the service and specific site will be provided.

·Requirement to undertake One YMCA online training courses

·To understand and implement One YMCA’s policies.

·Ongoing support and regular 1:1 meetings

·Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

·Undergo enhanced DBS check

·X2 References required

·Undertake additional training as and when required

·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Are you friendly, enthusiastic, and ready to make a difference? 
We're on the lookout for volunteers to join our Reception Team!

As a reception/admin volunteer, you'll be the welcoming face of Tŷ Hafan, tackling a variety of exciting admin tasks and projects. This is a fantastic opportunity to gain valuable office experience or to share your existing skills, all whilst supporting an important cause.

Considerations:

Location: Ty Hafan Children's Hospice, Hayes Road, Sully, CF64 5XX

Hours: Monday AM/PM, Thursday AM/Pm, Friday AM/PM

Age requirement: 18+

Background checks: we will ask you to provide us with 2 references and a basic DBS check is required for this role.

This role is perfect for someone who is friendly, approachable, enthusiastic and works well as part of a team.

Confidence speaking on the phone and using the pc/laptop are required for this role.

Activities include:

• Support the Facilities Team with essential admin tasks
• Organise and update files – both paper and digital
• Data entry to keep our records accurate
• Assist with audits and inventories at Head Office and the Hospice
• Help with project research and computer filing
• Welcome visitors by covering reception and greeting staff and visitors
• Answer calls and manage the entry barrier
Every day brings new challenges and opportunities! 

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Our admin and reception volunteers are the backbone of our service - without them we couldn't run.

Based at our office in Ponders End (EN3) our volunteers welcome all clients and other visitors, updating them on any waiting times and getting preparatory forms completed.  They manage incoming and outgoing post and send out appointment reminders. One of their crucial roles is to support advisers and the staff team with client registration, photocopying and scanning documents and updating internal spreadsheets and databases as required. To help keep the office running smoothly volunteers also restock stationery and ensure posters and display information is up-to-date. They follow up on letters sent to clients and monitor our client mailbox - recording actions taken, setting reminders and tasks.

So, you see, we really can't do without them.

Being an admin and reception volunteer you would gain experience of an office environment and build on skills such as communication, admin, IT and working within a team.  This in turn would increase employability. However, we do welcome volunteers of all ages - some of our longest serving volunteers are retired and make a terrific contribution to our service.

You will need to:

• be friendly and approachable
• respect views, values and cultures that are different to your own
• have good IT skills
• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• be willing to undertake training

Inclusive Boards is pleased to be supporting ScreenSkills in their search to appoint 2 Trustees.

About ScreenSkills
​​​​​
ScreenSkills is the industry-endorsed skills body for the UK screen industries, supporting the development of a skilled, inclusive, sustainable and future-ready workforce across film, TV (including children’s, unscripted and high-end), animation, VFX, post-production and games.

We provide information, training and development opportunities for people at every career stage to help ensure the UK remains a global leader in screen. We work in partnership with over 1,000 broadcasters, streamers, production companies and training providers to deliver targeted, high-quality training based on industry need.

About the Trustee opportunities

For the next phase of the charity’s development, ScreenSkills is seeking 2 Trustees with experience/expert knowledge in at least one of the following areas: 

• Human Resources and workforce management at a senior level
• Strategic use of data 
• Technology and AI experience

One of the roles will ideally start in April 2026. The second role will join initially as a Board observer and commence their term in September 2026. 

Demonstrable experience in one of the following areas would be additionally beneficial: 

• Equality, Diversity and Inclusion
• Education and Skills
• Fundraising and Partnerships
• Working in the North of England, Northern Ireland or Wales 

For further information and to apply, please visit Inclusive Boards website.

Customer Service / Receptionist Volunteer

We’re looking for a friendly volunteer in our Guildford office on Wednesdays to be the first point of contact for our clients coming in seeking advice.

 What will you do?

• Complete an introduction to Citizens Advice South West Surrey (CASWS)
• Complete required training for your role
• Provide a customer facing reception service to clients who drop in to see us in our Guildford office, including:
  • Ensuring relevant forms are completed
  • Assigning clients to Advisers for more detailed support
  • Booking appointments
  • Monitoring the flow of clients in the drop in
  • Assist clients with form filling
  • Complete day sheets
  • Scan and upload documents to case recording system
  • Write up notes on case recording system
  • When the drop-in service is at full capacity, ensuring that you understand the clients’ issue and support them by providing information, signposting them to another more appropriate organisation or asking them to attend another CASWS drop in.
• Complete administrative duties including:
  • Monitoring emails
  • Processing client enquiries both by email and phone
  • Sending out appointment information
  • Provide Advisers with admin support, where required
  • Other ad hoc tasks to support the day to day running of our service

What’s in it for you?

• gain and build on valuable skills and experience such as communication, IT skills and working in a team
• increase your employability
• contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
• work with a range of different people, independently and in a team.

And we’ll reimburse expenses too.

What do you need to have?

You don’t need specific qualifications or skills, but you’ll need to:

• be friendly and approachable
• be non-judgmental and respect views, values and cultures that are different to your own
• have good IT skills
• be calm under pressure
• be able to demonstrate resilience with challenging clients
• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• be willing to undertake training in your role

How much time do you need to give?

We're looking for someone who can volunteer on Wednesdays, ideally between 9am and 4pm, though we are happy to discuss volunteering between 9.30am and 3.30pm as well.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

Interested?

If you are interested in becoming a customer service volunteer / reception volunteer and would like to discuss ‘what you will do’ and how we can support you, please get in touch. To express interest and for an Application Pack, please email us. You can find more information on our website - just follow the link from here.

This position is a Trustee role, sitting on Hidayah's board. The IT/Tech This role will oversee Hidayah’s IT infrastructure to ensure suitability and sustainability of charitable activities.

What are the responsibilities of this role?

This role will have the following duties, but are not limited to:

● To ensure Hidayah’s IT operating systems and equipment are fit for purpose

● To drive the delivery and improvement of data protection procedures, using technology to improve the operations of the charity

● To keep the website updated, refreshed and ensure plug-ins and links are valid. This will include creating new pages, updating SEO and ensuring hosting agents are compliant with GDPR

● To take the lead in evaluating IT related proposals for the Board of Trustees

● To provide strategic oversight of implementation and project manage any IT related projects

● To assist with documentation of processes and delivery of specific tech training for volunteers

● Manage and moderate the Hidayah Discord server

● Operate as Hidayah’s Google Workspace administrator

● Work with the wider Digital Team to facilitate the technical development of Hidayah as an organization

How much commitment is required? 

We are flexible around your own schedule. However, the following commitments are in place for all members of the Hidayah Board:

● To be able to attend all Trustee meetings and to deliver a comprehensive report to the Trustee each meeting with updates and to completed actions as and when they appear

● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography)

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives

● To be part of a communications group to keep up to date with Hidayah developments

● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms

● To check emails and to respond when needed

● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah

● To contribute toward the Annual Report once a year

● To be in post until the next AGM

● The role is subject to a 6 months probationary period.

What do we expect from a Trustee: IT Tech Officer

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Knowledge: 

● Educated to degree level or experience which demonstrates equivalent technical role

● Knowledge of Wordpress / Frontend development skills (Currently using Breakdance for our website)

● Adept knowledge of Discord as a communications platform and server management

● Knowledge of Google Workspace

Personal Skills:

● Ability to understand confidentiality, equality and diversity and safeguarding procedures;

● Ability to respond to resolving conflict situations if needed;

● Someone who can behave with professionalism.

Administration Skills:

● To regularly check, maintain and keep up to date Hidayah administration and data handling systems such as using Google Drive to store information

● A high degree of literacy of Microsoft Office and IT Applications

● To be part of a communications text group to keep up to date with Hidayah developments and to inform the Board Members of any developments;

● To read, understand and agree with the constitution of Hidayah (available on website).

Additional:

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives.

Ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

Volunteer Admin Team Leader (Remote)

Help Build the Beating Heart of the SUNSHINE Movement and bring 'sunshine' into peoples lives!!!

SUNSHINE is a brand new, 100% volunteer-powered charity on a mission to rewrite the story of loneliness and wellbeing in the UK. We’re creating warm, joyful, people-first spaces where everyone feels seen, valued, and connected. With our Board in place and our charity registration imminent, we’re preparing to launch our first programmes—and now we’re looking for someone who can help build the administrative backbone that keeps our movement running with care and clarity.

This is your chance to help shape the systems, processes, and gentle structure that will support a hopeful, human movement from day one.

The VOLUNTEER Opportunity

We’re looking for a Volunteer Admin Team Leader to help us build and oversee the small but mighty administrative function at SUNSHINE. You’ll help create simple, people-friendly systems, support our volunteers, and ensure our charity runs smoothly behind the scenes.

If you love organisation, enjoy bringing calm to busy environments, and want to make a meaningful impact in a start‑up charity, this role is perfect for you.

What You’ll Lead & Support

• Admin Coordination: Oversee day‑to‑day administrative tasks, ensuring emails, enquiries, and documents are handled with warmth and professionalism.

• Team Leadership: Support and guide a small team of admin volunteers, helping them feel confident, valued, and connected.

• Systems & Processes: Help create simple, accessible admin systems that make life easier for volunteers and leadership.

• Communication: Liaise with our Founder, Board, and programme leads to ensure information flows smoothly across the charity.

• Organisation: Maintain key documents, schedules, and records that support our early growth and long-term sustainability.

• People Support: Be a friendly, reliable point of contact for volunteers who need help, clarity, or reassurance.

Ideally, You Will Bring

• Experience in administration, office coordination, or team leadership (or strong transferable skills).

• A calm, organised, people-first approach.

• Confidence using email, shared drives, and basic digital tools.

• A love of creating order, clarity, and supportive systems.

• A passion for tackling loneliness and improving wellbeing in communities.

• A collaborative spirit and a warm, encouraging leadership style.

Commitment & Flexibility

This is a remote, fully flexible volunteer role with no set hours. You choose when and how you give your time, and you can step back at any point if your circumstances change.

Interested?

If you’d like to help shape a hopeful, people-powered movement from the ground up, we’d love to hear from you. Contact us for a short application form.

This is your chance to leave a real heart-shaped fingerprint on the future of SUNSHINE and on the lives of people who feel alone.

Ready to Build Something Beautiful?

If you’re excited by the idea of helping launch a charity that puts warmth, belonging, and human connection at its core, we’d love to meet you.

Apply now on CharityJob.

Every heart leaves a mark. Let yours help launch SUNSHINE.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Baby Bank Manager leads the operational delivery and structured rebuild of WFRC’s flagship Baby Bank service. This role is critical as WFRC stabilises and restructures following recent operational disruptions. The postholder will oversee volunteer coordination, stock and inventory systems, client service delivery, corporate volunteer engagement, and compliance reporting.

This position requires a strong balance of operational leadership, administrative oversight, and compassionate service delivery, ensuring that the Baby Bank operates efficiently, sustainably, and in alignment with funding and safeguarding requirements.

WFRC operates as a not-for-profit organisation but must function with business-level accountability and sustainability. The Baby Bank Manager plays a key role in embedding structured systems that ensure continuity beyond individuals.

Roles and Responsibilities

• Operational Leadership: Oversee daily Baby Bank operations, manage referrals and appointments, ensure safe and dignified support for families, and gradually scale services in line with capacity.
• Volunteer & Corporate Coordination: Recruit, induct, supervise, and retain volunteers (including structured reviews and scheduling), prevent burnout, and coordinate corporate volunteer days effectively.
• Stock & Service Delivery Management: Manage inventory intake, sorting, storage, safety standards, stock monitoring, and ensure smooth distribution of baby items.
• Administration, Systems & Reporting: Maintain accurate digital records, update databases, support workflow systems, ensure data protection compliance, and track service data for funding and impact reporting.
• Leadership, Compliance & Governance: Attend meetings, communicate with leadership, escalate issues, uphold safeguarding and policy standards, and support overall organisational administration.

Qualifications

• Must be a female candidate living in Wolverhampton (due to the sensitive nature of the role and need for local community knowledge).
• Experience in service coordination, community services, or charity operations preferred
• Experience managing volunteers or small teams but not required
• Strong administrative and record-keeping background
• Basic proficiency in Microsoft Office and digital systems
• Understanding of safeguarding and confidentiality principles

Skills

• Strong leadership and organisational skills
• High attention to detail
• Excellent interpersonal and communication abilities
• Empathy and sensitivity when working with vulnerable families
• Ability to build structure in previously unstructured environments
• Problem-solving and decision-making skills
• Ability to manage multiple priorities in a rebuilding phase
• Accountability and reliability

Pay Rate: £12.00 - £14.00 per hou

ROLE TITLE: Admin Lead (Mission Coordinator) – Men’s Mental Growth Movement
CATEGORY: Admin / PA / Secretarial / Operations
CAUSES: Mental Health / Men
ROLE TYPE: Volunteer (Remote)

JOIN MINDSET:
Behind every great mission is a rock-solid base of operations. MINDSET is an action-first, volunteer-powered CIO that trades clinical "waiting rooms" for real-world challenges. We don’t want a "secretary"—we want an Admin Lead to be the heartbeat of our infrastructure.

THE ROLE:
As our Admin Lead, you are the glue. You’ll be responsible for keeping our digital workshop tidy, managing our Google Workspace, coordinating trustee meetings, and ensuring our "Mission Leaders" have everything they need to lead.

WHAT YOU'LL DO:

• Mission Logistics: Manage the central calendar for all volunteer events and deadlines.
• The Hub: Maintain our platforms "Mission Control" so everyone knows what’s happening and when.
• Compliance Support: Help the Trustees keep our Charity Commission filings and insurance documents up to date.
• The Inbox: Act as the first point of contact for new squad inquiries, directing them to the right lead.

WHO YOUR ARE:

• An organised pro who loves a clean system and a clear process.
• Someone who can spot a "to-do" before it becomes a "problem."
• A volunteer who wants to build the administrative engine of a national movement.

COMMITMENT: 

This is a volunteer role with no set hours. While we would ideally appreciate a committment of 2 hours per week, we are fully flexible around your other life committments. This is a remote role and you are free to stop volunteering at any time.

APPLY: 

Email us over your up-to-date CV and Tell us how you’d keep a team of 10+ remote volunteers organised without sending 100 emails.

We are seeking a skilled individual to undertake casework in the Community and Integration team. The Community and Integration team supports our clients, through their recovery and journey at the Helen Bamber Foundation, to lead independent lives. We do this by assisting and supporting clients to access education, training, volunteering opportunities and internal and external integration focussed activities. We also run a programme of creative arts and skills-based classes including; English, yoga, textiles, and digital skills. 

This volunteer will also attend and support our Community Group for HBF clients which takes place fortnightly on Thursdays. It is run from the on-site community space at our Old Street offices. At each session we have a main activity which could be arts & crafts, dance, music, or information sessions around healthcare and how to access education. We play games at the start and end of every session, and we always share a delicious and nutritious lunch.

If you have good communication skills, experience in casework or another 1-to-1 support role, excellent admin skills, and are keen to get experience in a Human Rights charity, we encourage you to apply! 

Main tasks and activities 

As a Community and Integration Casework volunteer you will:

• Regularly work on a one to one basis with our clients, remotely via telephone appointment, to support them to access and engage with integration activities and opportunities; i.e. support a client to enrol in college, sign up to an employment scheme, or find and access a local sports/activity group etc. 

• Contact clients to invite them to HBF’s group activities and work closely with the Community and Integration team to ensure the needs of any new joiners are met 

• Liaise with the external organisations in the community, as well as local colleges 

• Support our clients to identify and work towards their goals and help to foster their integration into their local community 

• Use and build on HBF’s directory of education/employment/skills providers and grant funders database

• Make individual grant applications for clients in need of financial support to assist with their education needs or other integration activities 

• Attend and support our Community Group, which takes place fortnightly on Thursdays

• Maintain accurate and timely client records and follow-up work 

• Other administrative duties as required 

Skills and experience needed 

• Proven experience in a 1:1 support role

• Knowledge of the rights and entitlements of asylum seekers and refugees, specifically surrounding education and employment 

• Knowledge of the challenges facing vulnerable clients including asylum seekers, refugees and survivors of torture, trafficking, and a demonstrable empathy for this client group 

• Excellent written and spoken English 

• Excellent communication and interpersonal skills 

• Ability to manage own time and workload, and to prioritise a range of competing demands and maintain accurate records 

• Awareness of confidentiality and data protection 

• Good IT skills including the use of databases, email, word processing 

• Flexibility and willingness to undertake other duties as required 

• Understanding of, and commitment to, the objectives of the Helen Bamber Foundation 

Desirable 

• Experience of supporting individuals to make applications into employment or education 

• Experience of researching different grant programmes and applying for educational and/or other grants on behalf of clients 

• Knowledge of employment rights and pathways to employment for refugees and asylum seekers 

• Fluent in a language other than English 

What you will get out of the role: 

• Experience of working with a multi-disciplinary team in a Human Rights charity

• Experience of providing direct casework support to HBF clients 

• Experience of communicating with and building working relations with external organisations and services

• Experience of writing grant applications 

• Stronger administrative skills 

• Ability to process and record data and prioritise and categorise it 

• An ability to multi-task between competing priorities 

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.