Database administrator volunteer roles

Membership Secretary

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. Our group is flourishing and we have a growing number of members who want to take part in our exciting program and challenging adventures. There is a lot of paperwork and payments to be completed and returned by parents and this has to be distributed, returned and logged along with the collection, chasing arrears and logging of membership fees. You will be working in conjunction with the Treasurer and Group Leader as well as being a Committee member.

Description

We are looking for someone to manage member registrations and termly membership renewals / fee collection. The membership secretary has a vital role to play at the start of each term and has an important role throughout the year maintaining members’ records as per GDPR guidelines.

The key tasks of the role are to:

• Maintain the database / spreadsheet of membership and parent details and enrol new members throughout the year.

• Discuss membership with potential new members, register new members and send out Welcome packs to new members.

• Ensure the parents and new member are comfortable in their first few months.

• Manage the membership renewal process at the beginning of each term. 

• Manage the distribution process of membership paperwork to include chasing missing paperwork. 

• Administration and chasing of unpaid / late membership fees.

• Work in conjunction of the Treasurer.

• Coordinate membership levels with Marketing manager to ensure membership is always full.

• Manage the Membership database, in addition to contact details, record Gift Aid Declarations, permission forms and any other relevant returned paperwork.

• Chase any non renewed members and archive as per GDPR guidelines as necessary.

• Conduct a membership audit if required by the committee and in liaison with the Group Leader.

• Respond to membership enquiries.

• Liaise with parents over any membership issues.

• Act as a member of the Committee.

• Attend training courses.

Ideally you should have / be:

• An ability to communicate with adults and young people, both verbally and in writing.

• An ability to organise and plan effectively.

• Office software literate.

• Build, maintain and facilitate effective working relationships with a wide range of people.

• Plan, manage and monitor your own tasks and time.

In addition you will need:

• Integrity.

• Committed to ensuring high standards.

• Flexible approach.

• Self-motivated.

• A car driver or have ability to travel to attend events and meetings.

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check, either a current or new application that can be made through CAG.

Making a difference - what impact will the opportunity have?

Your input is key to the running of CAG as well as securing its future. The membership secretary is the authority on how membership is progressing year-on-year. You should be able to very quickly tell of growth / decline in membership amongst different age groups to inform the focus of the Marketing Manager and Group Leader.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  You will also have some fun, support a good cause and gain skills and experience. 

About the location

Where will the volunteer be working?

The volunteer can do most of the work remotely.

Travel Limit

• Mostly remote working but some availability to collect paperwork on Tuesday evenings, attend Committee meetings and the AGM in Solihull is required.

When will the volunteer be working?

Volunteer availability

• Mostly before and after Tuesday evenings (CAG’s meeting night 7pm - 9pm during term time) as this is when the paperwork / termly fees come(s) through and needs to be processed.

Estimate of time commitment

• 0 - 3 hours / week – the candidate will be able to offer further time as they wish.

Details

The volunteering could be long term. 

Application details

Successful applicants will require an enhanced DBS and two references.

The Wardrobe Officer is responsible for managing and maintaining the chapter's costumes, wigs and props, ensuring they are available, clean and in good condition for events. The role involves keeping accurate records of costume allocation, coordinating costume distribution and returns, and supporting volunteers with costume requirements.

Key Responsibilities

• Maintain an inventory of all costumes, wigs and props.
• Keep accurate records of who has borrowed costumes and when they are returned.
• Ensure costumes are clean, well-presented and stored appropriately.
• Monitor costumes for wear and damage and arrange repairs when needed.
• Coordinate costume allocation for upcoming events.
• Update the Wardrobe Database and costume logs on OneDrive.
• Provide monthly updates to the committee regarding wardrobe stock and requirements.
• Work with the Board's Wardrobe Manager regarding costume needs and future purchases.
• Review event photographs and provide guidance on costume presentation where appropriate.

About Circular Kitchens

Circular Kitchens is a social enterprise and membership platform designed to help restaurants, cafés, pubs, food stalls, and other catering businesses become fully circular: Plastic Free, Ecological, Local, and Zero Waste.

By working with the hospitality sector, we are helping regenerate local communities, strengthen regional food systems, and increase demand for ecological and regenerative agriculture in the UK. Our current focus is launching Circular Kitchens in Whitstable and supporting our first mover restaurants to achieve 3 Star Circular Kitchens certification. Based on learnings from this pilot, we are preparing to scale across the UK, growing our environmental and social impact.

Role Description

Circular Kitchens is seeking a volunteer to support our early-stage software platform development, with a focus on how we manage restaurant resources, pledges, and audits using Coda. We are already working with a highly-skilled volunteer who has developed a strong plan of action and who will serve as a project manager and mentor. 

This role will include working with tools such as Coda, Softr, and Mailchimp to set up automations, clean up data, and brainstorm on future platform improvements. This work supports the early foundations of a scalable platform designed to support hundreds of Circular Kitchens members over time. It is a chance to work with fantastic people, quickly see the impact of your contribution, and be a part of truly building sometihng from the ground up! 

An Ideal Candidate Will Be:

• Experienced in computer science, data science, or a related field

• Comfortable working with digital tools, databases, and information management platforms like Coda

• Excited to work on evolving, early-stage systems

• Well organised with a strong attention to detail

• Interested in digital systems, platforms, or operational design

• Curious about startups, social enterprise, and/or sustainability

This is a voluntary role with a flexible time commitment, offering the opportunity to contribute to the operational backbone of a growing social enterprise and work closely with the founding team on systems designed to have real-world impact.

To apply, please share your CV along with a short note outlining your interest, any relevant experience, and your desired time commitment.

Volunteer Coordinator

Key Information

• Location: Windsor, Berkshire
• Working Pattern: Office-based
• Hours: Two days per week (9.00am–5.00pm, flexible)
• Contract Type: Voluntary
• Expenses: Agreed reasonable expenses reimbursed and laptop provided

About Us

The Almshouse Association is the national membership body representing almshouse charities across England and Wales and supporting the wider charitable housing sector. As part of this work, we support the Charity Housing Alliance (CHA), a growing network of charitable housing providers, housing trusts and not-for-profit housing organisations.

The Charity Housing Alliance works with members, partners and policymakers to raise awareness of the vital contribution charitable housing providers make to communities, while advocating for greater recognition and support for the sector.

About the Role

This is an exciting opportunity to support a growing national initiative that is helping to shape the future of charitable housing.

Working closely with The Almshouse Association and Charity Housing Alliance leadership team, you'll play an important role in supporting membership engagement, communications, research and administration. You'll help build relationships across the sector, strengthen the Alliance's network, and support activities that raise the profile of charitable housing providers at both local and national level.

This is a varied and rewarding opportunity for someone who is organised, proactive and enjoys working collaboratively. Whether you're looking to develop new skills, broaden your knowledge of the housing and charity sectors, or use your existing experience to make a difference, we'd love to hear from you.

Key Responsibilities

Membership Engagement & Development

• Respond to enquiries from members, stakeholders and supporters.
• Support initiatives to grow and strengthen the Alliance's network.
• Assist with outreach to potential members and partners.
• Help welcome and engage new members.
• Encourage participation and engagement across the network.

Communications & Awareness Raising

• Support the management of the Charity Housing Alliance website.
• Assist with social media activity and awareness campaigns.
• Contribute to newsletters, member communications and promotional materials.
• Monitor sector developments and identify opportunities to promote the Alliance's work.

Research & Policy Support

• Research policy, legislation and developments affecting charitable housing.
• Support the collection of case studies and sector insights.
• Monitor consultations, funding opportunities and sector announcements.
• Research new partnerships and opportunities for the Alliance.

Administration & Coordination

• Provide day-to-day administrative support.
• Organise meetings, events, webinars and stakeholder engagement activities.
• Maintain records and contact databases.
• Assist with reports, presentations and briefing papers.

About You

Essential

• Strong written and verbal communication skills.
• Confidence communicating via telephone, email and online platforms.
• Excellent organisational skills and attention to detail.
• Ability to work independently and use your initiative.
• Good IT skills, including Microsoft Office.
• Interest in housing, charities, social impact, membership organisations or public policy.
• Enthusiastic, proactive and willing to learn.

Desirable

• Experience working or volunteering within the charity, housing or public sectors.
• Experience supporting membership organisations, networks or representative bodies.
• Knowledge of charitable housing, almshouses or community housing.
• Experience with websites, social media or CRM systems.
• Understanding of government policy-making or stakeholder engagement.

Why Volunteer With Us?

By volunteering with The Almshouse Association and Charity Housing Alliance, you'll become part of a growing movement helping to strengthen and champion charitable housing across England and Wales.

In return, you'll benefit from:

• A welcoming and supportive team environment.
• Opportunities to develop new skills and build experience.
• Exposure to housing, charity and public policy issues.
• The chance to work alongside sector leaders and housing organisations.
• A laptop for use in the role and reimbursement of agreed reasonable expenses.
• The opportunity to make a meaningful contribution to organisations providing affordable homes and community support across the country.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

About the Role

We are looking for a dedicated and organised Volunteer Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.

This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.

• Respond to client inquiries professionally and compassionately.

• Conduct initial intake screening and gather essential client information.

• Schedule appointments and manage staff calendars.

• Maintain accurate records of calls, referrals, and appointments.

• Manage email correspondence and administrative communications.

• Prepare, organize, and securely maintain client documentation.

• Maintain digital and physical filing systems in compliance with data protection policies.

• Support day-to-day office operations and ensure smooth administrative workflow.

• Track action items from meetings and follow up with relevant staff.

• Assist in preparing reports, summaries, and operational documentation.

• Coordinate communication between staff, volunteers, and external partners.

• Monitor office supplies and maintain administrative resources.

• Ensure compliance with safeguarding, confidentiality, and organizational policies.

• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What We’re Looking For

• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Confident handling phone and client-facing interactions
• Compassionate, professional, and client-focused approach
• Ability to work independently and take initiative
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Understanding of confidentiality and data protection practices

Experience & Qualifications

• Previous experience in office administration, customer service, or similar roles preferred.
• Experience in nonprofit, community, or healthcare settings is an advantage
• Degree in Business Administration, Management, or related field (preferred but not essential).

Why Volunteer With Us?

• Gain hands-on experience in office management and operations
• Develop leadership, communication, and coordination skills
• Work in a supportive, purpose-driven environment
• Make a meaningful impact in the lives of women and families
• Build valuable experience for your CV

Apply Now

If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.

VOLUNTEER CASE OFFICER

Across the UK, our 60+ local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Processing and allocating cases which have come to the branch

• You may have engineering experience or be a skilled craftsperson, but this is not essential

• Using our online referral portal to manage and update case notes

• Attending regular meetings of the local branch

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Warm, approachable and confident to call referrers/clients to initiate discussions

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

You’ll also need to complete the induction checklist and a reference check.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without  your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Volunteering Opportunity

Administration Assistant

What You’ll Do

Support the Age UK Enfield team with general admin tasks that help our services run smoothly. You’ll help with email communication, data entry, and other simple office duties.

You will:

· Help respond to and send emails from shared inboxes (with support and supervision)

· Input volunteer, client, or service data into our CRM system (training provided)

· Update spreadsheets, mailing lists or booking systems

· Support with printing, scanning or filing where needed

· Maintain confidentiality and accuracy when handling information

Skills You’ll Use or Develop

· Basic IT and email skills (Outlook, Microsoft Office)

· Attention to detail and a methodical approach

· Ability to follow instructions and work as part of a team

· Good written communication

Time Commitment

Flexible – ideally one regular half-day or full day per week
Monday to Friday, between 9:00 am and 5:00 pm

Location: Age UK Enfield office or remote
Reports to: Relevant team lead or manager, depending on the area of support

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us (email address included in application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Volunteering Opportunity

Telephone Survey Assistant
What You’ll Do

Help us understand what older people need by calling clients to complete short surveys. You’ll collect feedback that helps shape our services and programmes.

You will:

• Make phone calls using a provided script
• Record answers clearly and accurately
• Explain why the survey matters and how responses will be used
• Maintain confidentiality and data protection at all times
• Report any issues to staff
• Attend occasional training sessions

Skills You’ll Use or Develop

• Clear, confident telephone manner
• Good listening and data recording skills
• Patience and empathy with older adults
• Able to follow scripts and stay on task
• Comfortable using a computer
• Reliable and respectful of confidentiality

Time Commitment

2–4 hours between 9:00 am and 5:00 pm, Monday to Friday
(Flexible)

Location: Age UK Enfield offices or remote
Reports to: Survey Coordinator

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website. 

Outline of the IT Supporter role
It is amazing how much difference you could make to your local group by providing IT support, either remotely or in person. Even the smallest things like setting up email accounts, using video calling software and creating social media accounts can be a real challenge for some volunteers, so your expertise will make the world of difference to supporting your local group to help adults learn to read in your community.

The skills you will need
● Knowledge and previous experience of fundraising is desirable, though not essential.
● A willingness to seek out potential sources of funding.
● Experience of writing funding bids is desirable, though not essential.
● Good negotiating and influencing skills.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of three hours a month to commit to the role

We are looking for a Community Engagement & Accountability Officer who is responsible for assisting in the implementation of integration activities and projects and ensuring that the needs and opinions of Second Tree community members are used to guide our work.

Your role would include:

• Creating timelines and coordinating plans for community engagement events

• Summarising relevant data collection in reports and project deliverables

• Communicating with community members and building trusting relationships

• Managing the organisation of proposals and other documents created by the CEA team

• Maintaining necessary records, files, reports, databases, and resource materials for the CEA team

• Researching information and gathering data necessary for community reporting

• Working with the wider Second Tree team to ensure that all community engagement events and projects align with organisational and programme strategies

• Supporting the CEA team by ensuring good levels of engagement with the community during activities and projects.

You should be able to:

• Be flexible with changing approaches and processes dependent on adjusting needs and contexts

• Take initiative and show high motivation

• Oversee the delivery of program activities and the completion of vital administrative and logistical tasks

• Be accountable and efficient, making sure that tasks that you take up are completed in the agreed timeframe

• Be honest and transparent, being able to give and receive feedback in the most straightforward way

• Care for people: the interests of the people we work with should always be your first concern

• Prioritise and delegate tasks effectively, ensuring all deadlines are met;

• Manage individuals effectively to create a positive team environment in which shared problem-solving is encouraged

• Communicate in English, both written and orally

• Learn quickly, and manage a wide-ranging and intense workload

The ideal candidate will have:

• Experience in integrating meaningful community participation premised on thorough needs assessments

• Experience in maintaining and monitoring effective feedback mechanisms

• Experience in integrating community perspectives into planning, evaluation, and reporting of community engagement projects and events

• Training in facilitating focus groups and interviews;

• Knowledge of European projects and deliverables

• Familiarity with project management

• Proficiency in excel and quantitative data collection

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

Housing Rights Support Volunteer Merseyside

Do you want to make a difference to someone experiencing the housing emergency?

Information about the role

You’ll be supporting our Housing Rights Workers to help people who are currently experiencing the housing emergency. This is a varied role, with tasks including gathering information from clients, keeping clients updated on their cases, completing research, data entry and other admin tasks. 

Location: Holy Trinity Church, Richmond Park, Liverpool, Merseyside

Suggested contribution: One day per week (can be flexible around your commitments).

Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details. 

Main activities may include:

• Speaking with new clients about their circumstances to identify how we can help.

• Communicating with existing clients to gather information, provide updates and support them with practical tasks like form filling. 

• Inputting client data onto our database.

• Researching options for housing and welfare funds and helping to complete applications on behalf of clients.

• Gathering and analysing data to identify local housing issues and trends. Compiling this information into a simple report.

• Completing administrative tasks such as photocopying and scanning.

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you have enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Fundraising Volunteer

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. We are looking for an individual who embodies the spirit of CAG and continually keeps the integrity and goals of the organisation at the forefront of every decision that they make as part of their role.  Because we work in a self-funded way, we need new resources to keep our organisation alive and to be able to offer a wide range of outdoor activities to our members.

We are looking for a remote based or local volunteer who ideally has experience in grant / bid writing and / or experience of working with young people.  This is a very flexible role which can be carried out at home and in your free time.

Description

Responsibilities:

• Communicating and building relationships with current and potential donors.

• Organise established fundraising activities, such as our legendary CAG car wash. 

• Develop new and imaginative fundraising activities, many of which involve organising events to raise awareness of the charity and its activities e.g. giving talks to groups or seeking photo opportunities with the media. 

• Develop and coordinate web-based fundraising, online auctions and merchandise sales. 

• Manage all aspects of grant bids: research potential donors, establish requirements of the grant, create a bid (in conjunction with other CAG staff) that meets the terms and conditions of the grant, submit bid and implement successful bids, report progress where required back to grant givers.

• Oversee corporate fundraising, including employee giving and matched giving from employers. 

• Manage and update databases to record donor contact and preference information. 

• Write applications and mail-shots, using direct mailing to reach a range of potential and current donors. 

• Researching and contacting new sources of funding.

• Drafting proposals for projects, activities and equipment.

We are looking for a volunteer who ideally should have / be:

• Commitment to CAG and its ethos.

• The ability to build and maintain relationships. 

• Creativity, imagination and an entrepreneurial attitude towards fundraising. 

• A proactive attitude, drive and enthusiasm to carry out projects to conclusion. 

• The ability to influence others using excellent communication skills. 

• The capability to work under pressure and meet deadlines.

• The ability to meet financial targets. 

• Good organisational and project management skills. 

• The ability to motivate others and work as part of a team. 

• Resilience, particularly when faced with setbacks. 

• Sensitivity to the needs of volunteers and donors. 

• A willingness to carry out a range of administrative tasks. 

• Strategic vision and an ability to think creatively.

• An ability to work effectively as a member of a team.

• A car driver or have ability to travel to attend events and meetings.

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check.

Making a difference - what impact will the opportunity have?

Your input is key to the day to day running of CAG as well as securing its future.  You will have a big impact because this role is essential to ensuring that CAG remains healthy and sustainable and able to navigate changing times and economic climates.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

About the location

Where will the volunteer be working?

The volunteer will work from home will be required to attend meetings within the Solihull area.

Travel Limit

This role is partly remote but ideally the candidate should be available for face to face Committee and other meetings.

When will the volunteer be working?

Volunteer availability

• Flexible to suit you.

• You would need to be available to attend Committee meetings which normally take place in the evening.

• Occasional weekends to attend events.

Estimate of time commitment

• 0 - 3 hours / week - the candidate will be able to offer further time as they wish.

Details

The volunteering could be long term. 

Application details

Successful applicants will require an enhanced DBS and two references.

Front of House Volunteer

Information about the role

You’ll be the first point of contact for people coming to Shelter for housing, benefit or debt. This role supports the front-line service in the day-to-day operations of our housing, benefit and debt service in the hub and in our community settings.

Location: Shelter Lancashire Hub, Blackburn Central Library, Town Hall Street, Blackburn. Volunteering activity could be in the Hub or in our community settings.

Availability: Volunteering will take place within our Hub service hours of Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now or read on for more details.

Range of activities may include:

• Meeting and greeting people as they arrive at the service
• Responding to general enquiries about our service
• Signposting to other services if we are unable to help
• General administrative task such as photocopying, scanning and updating information
• Contributing to reception displays and keeping notice boards tidy
• Updating client contact information on our database
• Sending text reminders about appointments and information by a no-reply text messaging service

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter:

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

End of document.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.