Database and supporter care manager volunteer roles

Position Overview

This is an exciting opportunity for an early-career development professional to gain practical experience in operations and administration while supporting impactful community and conservation programmes in southeast Madagascar. Based in the coastal town of Fort Dauphin, the Junior Operations and Support Officer will play an important role in supporting the systems and processes that enable SEED Madagascar’s projects to run effectively.

SEED Madagascar is a UK registered charity dedicated to creating long-term, sustainable change in partnership with communities in the southeast of Madagascar. Our programmes integrate community health, water, sanitation and hygiene (WASH), education, rural livelihoods and environmental conservation initiatives, while contributing to international best practice through research and publications.

Working within a collaborative team of national and international staff, the Junior Operations and Support Officer will contribute to the day-to-day operations that underpin SEED’s work. This office-based role provides a wide range of responsibilities, offering valuable experience across administration, organisational systems and programme support. The role will also involve occasional interaction with SEED’s Conservation Research Team in the field, providing orientations and pastoral care to the volunteers on their programme.

The position sits at the heart of SEED’s operations and offers broad exposure to the practical realities of working within an international development organisation. The successful candidate will support organisational policies and procedures, assist with the recruitment of international staff and volunteers, coordinate onboarding processes for new team members, and contribute to the management and promotion of SEED’s short-term conservation volunteer programme.

This role is ideal for someone who is organised, proactive and motivated to support a diverse team. It offers an excellent opportunity for an early-career professional who is interested in building skills in operations, administration and organisational support within the international development sector, while contributing to programmes that support both communities and ecosystems in Madagascar.

Title: Junior Operations and Support Officer

Location: Fort Dauphin, Madagascar

Commitment: 12 months; Monday to Friday (35 hours a week)

Salary: Voluntary for 12 months, with stipend of 800,000 MGA per month towards accommodation and a contribution of £650 towards insurance

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 2 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet with volunteers to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Induction of new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.

National Relief Trust, we are dedicated to making a real difference through charity support, community development, and focused health initiatives. To keep our programs running smoothly and reaching the people who need them most, we rely on a strong behind-the-scenes team.

The Role We are looking for a highly organized and reliable volunteer to join us remotely as an Operations Support Coordinator. In this role, you will be the glue that holds our daily operations together. If you love keeping things tidy, organizing information, and supporting a busy team from the comfort of your own home, we would love to hear from you.

What You'll Be Doing

• Day-to-Day Admin: Helping our team with general administrative tasks to keep projects moving.

• Data Entry & Organization: Keeping our records, files, and databases accurate and up to date.

• Team Support: Assisting with scheduling virtual meetings, taking notes, and organizing digital workspaces.

• Communication: Acting as a friendly point of contact for basic team inquiries and helping route emails to the right people.

What We’re Looking For

• Organized: You have a great eye for detail and like keeping things neat and structured.

• Tech-Comfortable: You are confident using standard tools like email, word processors, and spreadsheets (e.g., Microsoft Office or Google Workspace).

• Self-Motivated: Since this is a remote role, you are happy to work independently and manage your own time.

• Friendly Communicator: You are comfortable reaching out to team members online and writing clear, polite emails.

• No prior charity experience is strictly required, just a willingness to learn and pitch in!

What’s In It For You?

• Gain practical, hands-on experience in operations and charity administration.

• Work flexibly from home, fitting your volunteering around your current schedule.

• Join a welcoming, passionate team dedicated to health and community development.

• Make a genuine, lasting impact on the causes we support.

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.

Youth club takes place at Furzedown Youth Centre. Welham Rd, London SW16 6TJ

About the role:

As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.

Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.

Tasks and responsibilities:

· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.

· To act as a positive role model and set standards of behaviour when volunteering with young people.

· To encourage and inspire young people to reach their full potential.

· To assist young people to both recognise and celebrate their achievements.

· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.

· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.

Requirements:

To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Wednesday evenings for a minimum of six months;

· Current resident of the UK;

· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.

Desirable:

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?

We're looking for 3 qualified counsellors, psychotherapists or psychologists volunteers ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service. 

As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.  

Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.

People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.

In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.

Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.

What the role involves

This role may vary depending on needs, but is likely to include:

• Undertake client assessments following triage by Clinical Lead, followed by counselling / therapy (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus a check in and 4 psychometric assessments

• Providing one-to-one counselling sessions to clients aged 18 & over

• Update our database with the client’s information, sessional notes and session attendance

• Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR

• Attending and participating in monthly group supervision support of 1.5 hours a month

• Attend CPD training to ensure your knowledge stays current

• Participating in volunteer meetings
• Maintaining client confidentiality, upholding data protection and equal opportunities principles

We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.

What you need for this role

Essential

• Be a member (including student membership) of one of the recognised membership organisations (see below)
• Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR 
• Minimum of 100 hours supervised
• Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
• A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
• Able to keep people’s personal data safe

• Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection

• Able to support a minimum of 3 clients a week, being three hours of your time for therapy sessions plus time for administration and attending group supervision for 1.5 hours a month. We ideally hope you to offer the charity a minimum commitment of six months.

Desirable

• Knowledge of chronic pain or Complex Regional Pain Syndrome
• Previous experience as a chronic pain or CRPS counsellor or psychologist 
• Committed to our values
• Willing to develop skills and experience
• Enjoy working as part of a team
• Effective administration skills, planning and organisation skills
• Approachable, presentable, enthusiastic

Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.

Recognised Organisations You Must Be A Member of:

• British Association for Counsellors and Psychotherapists (BACP)
• British Association for Behavioural and Cognitive Psychotherapists (BABCP)
• EMDR Association UK
• Complimentary and Natural Healthcare Council (CNHC)
• British Psychological Society
• General Hypnotherapy Register (GHR)
• British Society for Clinical Hypnotherapists (BSCH)
• National Council for Hypnotherapists (NCH)
• United Kingdom Council for Psychotherapy (UKCP)
• The National Hypnotherapy Society (HS)
• National Counselling Society (NCS)
• Health & Care Professions Council (HCPC)
• The Association for Professional Hypnosis and Psychotherapy (APHP)
• National Register of Hypnotherapists & Psychotherapists (NRHP)

Making a difference

What impact will the opportunity have?

You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.

What's in it for you as the volunteer? 

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.

About the role: 

This volunteer role involves providing information, support and advice, particularly around welfare benefits and housing to Carers through one-to-one case work.

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Benefits of volunteering for Wandsworth Carers’ Centre: 

• Learn about the work of  Wandsworth Carers’ Centre and related services in the borough 

• Obtain experience of working with a diverse group of people 

• Out of pocket expenses will be covered 

• References available upon request (after 3 months) 

• Regular supervision with the Services Manager 

As the successful candidate, you will have experience of working in front line services, giving information and advice, as well as advocating on behalf of another and providing one to one support. You will have excellent communication and IT skills, and a commitment to working in the voluntary sector.

If you would like to volunteer and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Key Responsibilities Include: 

• Deliver one – to – one appointments regarding benefits 

• Deliver telephone appointments where required 

• Assist Carers to complete welfare benefit forms such as; Attendance allowance, Disability living allowance or universal credit and personal independence payment

• To refer or signpost Carers to specialist staff or services where required 

• Provide information to newly registered Carers about WCC services 

• Maintain up to date database records for Carers linked with the Centre 

• Maintain the information system under the guidance of the Centre staff 

Essential Requirements Include: 

• Experience of, or ability to provide one to one support, information, advice and advocacy, including welfare benefits. 

• Developed IT skills 

• Ability and commitment to work on own initiative and as part of a team.

• Confident and polite telephone manner

Please see the Advice Volunteer Role description for more information.

Front of House Volunteer

Information about the role

You’ll be the first point of contact for people coming to Shelter for housing, benefit or debt. This role supports the front-line service in the day-to-day operations of our housing, benefit and debt service in the hub and in our community settings.

Location: Shelter Lancashire Hub, Blackburn Central Library, Town Hall Street, Blackburn. Volunteering activity could be in the Hub or in our community settings.

Availability: Volunteering will take place within our Hub service hours of Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now or read on for more details.

Range of activities may include:

• Meeting and greeting people as they arrive at the service
• Responding to general enquiries about our service
• Signposting to other services if we are unable to help
• General administrative task such as photocopying, scanning and updating information
• Contributing to reception displays and keeping notice boards tidy
• Updating client contact information on our database
• Sending text reminders about appointments and information by a no-reply text messaging service

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter:

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

End of document.

We are seeking an organised and enthusiastic Volunteer Recruitment Officer to utilise their excellent administrative and personal skills to advertise for, shortlist and onboard new volunteers.

Location: Remote (although ability to join occasional face-to-face training and meetings in Bounds Green desirable)

About Bounds Green Food Bank: 

Open since June 2020, we serve over 4,600 children and adults in the community. We are committed to improving lives by providing food and essential household items to build a healthy, hunger-free tomorrow. We strive to promote social inclusion by supporting people who find themselves in crisis where they need assistance to feed themselves and their families.

The role: 

• Liaise with different team leads to create enticing job descriptions for new volunteer roles

• Post and manage volunteer adverts on different recruitment websites like Indeed, Charity Job and Third Sector Jobs

• Review applications and shortlist suitable applicants, which will include speaking with them to answer questions and collaborating with the relevant team lead to organise interviews or opportunities to visit us to learn more

• Update the database with applicant contact points and recruitment progress

• Support with onboarding new volunteers, e.g. ensuring they have completed the relevant registration forms, provided any necessary documents,and are able to join our on-line communities. 

Person specification: 

• Excellent written and verbal communication in English

• Fantastic organisational skills

• Experience in administrative or recruitment roles desirable but not essential

• Willing to learn about what we do and why, to engage applicants to join us

Benefits:

• Give back to the community - one of the NHS’ 5 Ways to Wellbeing!

• Upskill on a range of topics, e.g. customer service, interpersonal skills, organisational abilities and health and safety

• Gain a sense of community and meet the huge team of volunteers

The Position

We are looking for a Grants Officer who can support us with diverse tasks that include looking for grants opportunities, project development, proposals writing, and liaising with potential partners and donors. In this role you’ll be a key contributor to the continued existence of Second Tree, which is dependent on grants to survive, and to the creation of new projects and partnerships. To do this successfully, you'll need to employ meticulous time-management and organisation skills, as juggling multiple tasks with competing deadlines is common in this role.

The role will include:

• Researching and identifying new grant opportunities on a weekly basis

• Summarising relevant grant opportunities and suggesting how to best respond and comply with them

• Researching information and data necessary for grants and grant reporting

• Supporting the design of new projects

• Supporting with proposal writing

• Maintaining necessary records, files, reports, databases, and resource materials for the Grants team

• Working with the wider Second Tree team to ensure that all project proposals align with organisational, and programme strategies

• Establishing and maintaining connections with funding bodies

You should be able to:

• Professionally communicate in English (verbally and in writing)

• Read, comprehend, interpret, summarise and follow proposal guidelines

• Work to tight deadlines with flexibility and a problem-solving attitude;

• Conduct thorough, high-quality, independent research

• Work both independently and as part of a team

• Manage and prioritise projects effectively to meet team and proposal deadlines

The ideal candidate will have:

• Working knowledge of project management techniques such as LFA

• Knowledge of and experience with grant-giving bodies and other external funding sources (e.g. European Commission)

• A strong sense of logic while building an argument

What We Offer:

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Have experience leading a team of this type?

Consider applying to become a Grants Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

 Fundraising Volunteer – Isle of Wight

 Our Vision for Volunteering

 Volunteering is, and always will be, at the heart of Cats Protection. It is joyful, inclusive, and rooted in partnership. Together, we transform the lives of cats, people, and communities.

 The Difference You Will Make

 With thousands of cats relying on our care each year, the generosity of the public is vital. Our fundraising volunteers use their passion for cats and people to raise essential funds that help cats and kittens in need. Whether you enjoy engaging with the public, organising events, managing stock, or supporting behind the scenes, there is a place for you in this flexible and rewarding role.

What You Can Expect From Us

• A warm, inclusive, and respectful welcome, aligned with our values and behaviours.
• Support to have a positive, meaningful, and enjoyable volunteering experience.
• Reimbursement of agreed out‑of‑pocket expenses in line with our Expenses Policy.
• Access to learning, development, and engagement opportunities.

Role Responsibilities

You can choose the areas that best suit your skills and interests. The role is flexible, and volunteers may opt to support one area or several.

1. Stock & Donations Management

• Sort donated items to ensure they are appropriate for sale or event use.
• Organise and manage stock ahead of upcoming events.
• Monitor stock levels and identify when outreach or additional donations are needed.

2. Event Support

• Attend fundraising events, engaging confidently with the public and sharing information about our work.
• Assist with setting up equipment and displays and help with packing away after events.
• Ensure stalls are well presented, welcoming, and visually engaging.
• Support sales of merchandise and the running of games/activities.
• Take photographs throughout the event for promotional use and reporting.
• Observe and record visitor numbers, engagement levels, and which stall features attract attention.
• (Optional) Act as a Stall Leader, taking the lead on the day to coordinate volunteers and ensure a smooth event.

3. Transport & Logistics

• Transport equipment, displays, and stock to and from event venues (using your own vehicle if appropriate).
• Help with stall setup upon arrival at the venue.

4. Admin Coordination

This is a key support role that helps keep the fundraising function organised and running smoothly.

• Booking events and completing relevant forms.
• Maintain a current contact list of volunteers.
• Manage and update volunteer availability rotas.
• Keep the fundraising project spreadsheet accurate and up to date.
• Update the “cat book” or event information pack ahead of each event.

What We’re Looking For

• Friendly, confident communicators who enjoy speaking with the public.
• Organised, reliable volunteers who can work both independently and as part of a team.
• Individuals happy to support practical tasks such as setting up stalls or sorting stock.
• Volunteers with basic administrative skills (for those taking on admin coordination).
• A willingness to try new things and get involved in a variety of event activities.
• Ability to carry light–moderate items for event setup (helpful, but not essential).

Time Commitment

This is a highly flexible role and can fit around your other commitments. Whether you can spare occasional hours for events or prefer a regular admin-based role, your contribution will make a meaningful difference.

Why Join Us?

You’ll be part of a friendly, compassionate team raising vital funds while having fun and supporting a cause you care about. Cats Protection is committed to building a diverse and inclusive organisation where everyone can be themselves and help make a better life for cats — because life is better with cats.

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

Behind every programme we run and every family we support, there is careful administration keeping everything in order. We are looking for a Volunteer Admin Coordinator to be that backbone — someone who takes ownership of the detail, keeps our systems running, and makes sure the rest of the team can focus on delivery.

This is an ideal role for someone who is highly organised, discreet, and takes real pride in getting things right.

KEY RESPONSIBILITIES

Day-to-Day Administration

• Manage correspondence, scheduling, and general administrative tasks across the organisation

• Maintain accurate records, databases, and filing systems in line with GDPR and data protection requirements

• Support the preparation of reports, meeting notes, and key organisational documents

Operational Support

• Support the Operations Manager with administrative aspects of HR, finance, and governance

• Help coordinate onboarding for volunteers and new team members

• Track outputs, attendance, and impact data for monitoring and evaluation

Communications & Coordination

• Act as the first point of contact for internal queries — directing people quickly and clearly

• Maintain shared systems and tools so information is easy to find and act on

• Support communication between teams, leadership, and external partners

Governance & Compliance Support

• Help prepare materials for Trustee and leadership meetings

• Support safeguarding admin — DBS checks, consent forms, and record keeping

• Flag gaps in processes and help develop simple, workable solutions

WHO WE'RE LOOKING FOR

• Highly organised with strong attention to detail

• Reliable, discreet, and trustworthy — able to handle sensitive information with care

• Strong written and verbal communication skills

• Confident using digital tools and office systems (Microsoft Office, Google Workspace)

• Able to manage their own time and follow tasks through to completion

• A team player who also takes initiative when needed

• Committed to the values and mission of Children With Voices

This is a voluntary role with real responsibility. We need someone reliable and thorough who takes pride in the detail. You will be supporting a team that serves some of Hackney's most vulnerable children and families — and that matters enormously to us

Join the MINDSET HR & Volunteering Committee

Help Us Build an Amazing Volunteer Programme From the Ground Up

MINDSET is a brand‑new men’s wellbeing and personal growth charity — and we’re looking for a small group of committed volunteers to join our HR & Volunteering Committee.

Our mission is to help men build resilience, confidence, emotional awareness, and healthier coping skills through practical, reflective, skills‑based support. To make that happen, we need brilliant volunteers — and a brilliant volunteer experience.

If you can spare just a few hours a month and want to help us recruit, support, and empower the skilled people who will bring MINDSET to life, we’d love to hear from you.

What the HR & Volunteering Committee Will Do

We’re looking for volunteers who can help us:

• Build a positive, supportive, and inclusive volunteering programme

• Develop simple, effective volunteer recruitment processes

• Help us attract the skilled talent we need to launch

• Support onboarding, induction, and volunteer engagement

• Create volunteer role descriptions, adverts, and pathways

• Shape policies around volunteering, wellbeing, and safeguarding

• Bring ideas that help us create a great volunteer experience

• Ensure volunteers feel valued, supported, and part of something meaningful

You don’t need to be an HR professional — just someone who cares about people and wants to help us grow.

Who We’re Looking For

People who are:

• Passionate about men’s wellbeing and community impact

• Organised, friendly, and good with people

• Interested in HR, volunteering, or team development

• Comfortable helping with simple processes and admin

• Happy to contribute ideas and take on small tasks

• Excited to help build a charity’s volunteer culture from scratch

Experience in HR, volunteering, recruitment, or people management is helpful but not essential.

Time Commitment

• A few hours per month, flexible around your schedule

• Occasional online meetings

• Short, manageable tasks you can do from home

Perfect for someone who wants to make a meaningful difference without a big time commitment.

Why Join Us?

• Play a key role in shaping how volunteers join and experience MINDSET

• Help us build the team that will launch the charity

• Gain experience in HR, volunteering, and charity development

• Be part of a supportive, purpose‑driven team

• Help create the culture and community that will define MINDSET

Your contribution will directly help us recruit the people who will change men’s lives.

Interested?

Tell us a little about yourself and why you’d like to get involved.

About IRMO

IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People - and a cross-cutting area - Advocacy, Research, Policy Mapping and Campaigning. 

About our Education, Training and Employment Programme

Our comprehensive Education, Training and Employment (ETE) programme runs various activities to improve our beneficiaries' social and cultural integration in the UK. These activities include 12-week English for Speakers of Other Languages (ESOL) courses for adults and online conversation classes. 

We also deliver one-to-one employment support, mentoring, vocational training, and workshops on a range of topics to support the Latin American community in navigating the UK system. Additionally, our volunteer scheme provides volunteers with valuable work experience to enter London’s competitive job market. As well as being integral to the smooth running of our organisation, the scheme helps volunteers to develop their skills by working in a multicultural, collaborative and inspiring environment.

About the role

We are looking for a motivated and organised volunteer to support the ETE Programme Assistant in ensuring the smooth day-to-day running of the programme. This is a great opportunity to gain experience in administration, programme coordination, and community services.

The volunteer will play a key role in helping the ETE team stay organised, efficient, and responsive to the needs of service users and staff. This role supports the ETE Programme Assistant in delivering high-quality services, contributing to the overall impact and effectiveness of the programme.

Main tasks and responsibilities

• Assist with general day-to-day administrative tasks to support the organisation of ESOL classes, level assessments and events

• Communicate with service users, including responding to and monitoring general enquiries via WhatsApp and email

• Send reminder messages for classes, assessments, or events

• Support with data entry as well as managing and updating databases, including attendance registers and service user contact information

• Support outreach activities, including distributing flyers, posters and informative material both online via social media and in-person to key community hubs such as libraries, shops, cafés and churches

• Assist with updating, uploading and printing materials related to ETE activities

• Help with any other tasks requested by the ETE Programme Assistant

We are looking for

• Fluency in English and Spanish (written and spoken); knowledge of Portuguese is an advantage

• A flexible and enthusiastic person who is confident in working in a multicultural and multilingual environment

• Good IT skills, including in using Microsoft and Google suite packages, Word, Excel, PowerPoint, and databases

• Good interpersonal and communication skills with attention to detail

• A caring, sensitive and non-judgemental manner

• Knowledge of how to deal with sensitive and confidential information

• Ability to learn quickly and adapt to CRM systems

• Good organisational and time management skills

• Ability to work both independently and as part of a team, without constant supervision 

• Interest in education, employment support, or community work

• Understanding of issues facing Latin American migrants in the UK 

Additional requirements

• Two references from current/previous employers

• Basic DBS Check (completed through IRMO)

• Safeguarding Level 1 certificate (completed through IRMO)

• One month trial period

Benefits of volunteering at IRMO

• You will get the opportunity to help others and to give back

• You will learn new skills and gain experience working in a multicultural, cooperative and inspiring environment

• You will contribute to the Latin American Community and increase your knowledge of the situation of Latin American migrants in the UK

• You will gain valuable experience and strengthen previous skills to help prepare yourself for the UK’s competitive job market

• You will enhance your CV and get references (after a 3-month period) for further support with employability

• You will have the opportunity to participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role

• You will receive regular supervision and support

At IRMO, we are committed to fostering a diverse and inclusive environment. We actively encourage applications from individuals with protected characteristics, including race, ethnicity, gender, sexual orientation, disability, and age. 

We particularly invite Latin Americans, those who identify as members of underrepresented and marginalised communities, and individuals with lived experience of the immigration and asylum system, to reflect the community we serve. 

We are dedicated to ensuring accessibility in our recruitment process and volunteer opportunities. If you have specific accessibility needs, please let us know, and we will make necessary accommodations.

THANK YOU FOR YOUR SUPPORT

We are looking for a Community Engagement & Accountability Officer who is responsible for assisting in the implementation of integration activities and projects and ensuring that the needs and opinions of Second Tree community members are used to guide our work.

Your role would include:

• Creating timelines and coordinating plans for community engagement events

• Summarising relevant data collection in reports and project deliverables

• Communicating with community members and building trusting relationships

• Managing the organisation of proposals and other documents created by the CEA team

• Maintaining necessary records, files, reports, databases, and resource materials for the CEA team

• Researching information and gathering data necessary for community reporting

• Working with the wider Second Tree team to ensure that all community engagement events and projects align with organisational and programme strategies

• Supporting the CEA team by ensuring good levels of engagement with the community during activities and projects.

You should be able to:

• Be flexible with changing approaches and processes dependent on adjusting needs and contexts

• Take initiative and show high motivation

• Oversee the delivery of program activities and the completion of vital administrative and logistical tasks

• Be accountable and efficient, making sure that tasks that you take up are completed in the agreed timeframe

• Be honest and transparent, being able to give and receive feedback in the most straightforward way

• Care for people: the interests of the people we work with should always be your first concern

• Prioritise and delegate tasks effectively, ensuring all deadlines are met;

• Manage individuals effectively to create a positive team environment in which shared problem-solving is encouraged

• Communicate in English, both written and orally

• Learn quickly, and manage a wide-ranging and intense workload

The ideal candidate will have:

• Experience in integrating meaningful community participation premised on thorough needs assessments

• Experience in maintaining and monitoring effective feedback mechanisms

• Experience in integrating community perspectives into planning, evaluation, and reporting of community engagement projects and events

• Training in facilitating focus groups and interviews;

• Knowledge of European projects and deliverables

• Familiarity with project management

• Proficiency in excel and quantitative data collection

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.