Development operations administrator volunteer roles in Chichester, west sussex

JOB PURPOSE:

This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations

At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.

This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.

Role Summary

The Operations Analyst is responsible for measuring, analyzing, and optimizing the organization’s
internal operations to improve efficiency, accountability, and overall performance. This role focuses on operational systems development, process evaluation, workflow optimization, and organizational effectiveness, enabling leadership to make informed decisions and ensuring that the organization’s activities are structured, scalable, and effective.

While analytical skills are essential, this is not a traditional Data Analyst role. The emphasis is on understanding how systems, teams, and workflows function, and using insight to design and improve operational structures, not just analyze datasets.

The Operations Analyst does not execute or enforce tasks, but plays a critical role in diagnosing
operational challenges and recommending actionable, system-level solutions.

REQUIRED SKILLS AND COMPETENCIES:
Technical Skills
Strong proficiency in:

• Google Sheets / Microsoft Excel
• Data tracking and reporting tools
• Ability to organize and interpret large sets of data

Analytical Skills

• Strong problem-solving and critical thinking ability
• Ability to identify patterns, trends, and inefficiencies
• Detail-oriented with a structured approach to analysis

Communication Skills

• Ability to present data in a clear, concise, and actionable format
• Strong written communication for reporting

Organizational Awareness

• Understanding of how teams and workflows interact
• Ability to think in systems, not just tasks

PREFERRED QUALIFICATIONS (NOT MANDATORY):

• Background in Operations, Business Administration, or related fields
• Previous experience in Operations analysis, project tracking, or process improvement roles
• (Experience working in remote or volunteer-based organizations is an advantage)

CORE OBJECTIVES:

• Provide clear visibility into operational performance and system effectiveness
• Identify inefficiencies, bottlenecks, and structural gaps in workflows and processes
• Recommend practical, system-level improvements (not just data observations)
• Support leadership with structured insights that drive operational decisions
• Strengthen accountability, clarity, and scalability across the organization’s operations

KEY RESPONSIBILITIES:

1. Data Tracking & Performance Monitoring

• Develop and maintain centralized tracking systems (e.g., Google Sheets, Airtable) to support operational visibility
• Monitor key operational metrics across departments, including:
  • Volunteer recruitment and onboarding timelines
  • Task completion rates across teams
  • Program and project delivery timelines
• Ensure data is accurate, relevant, and structured to inform operational decisions (not just reporting)

2. Reporting & Operational Insights

• Prepare weekly or bi-weekly operational reports for leadership
• Go beyond reporting by clearly highlighting:
  • Root causes of inefficiencies
  • System and workflow gaps
  • Operational risks
• Translate data and observations into clear, actionable, system-focused recommendations

3. Process Analysis & Workflow Design

• Document and map existing workflows across functions (HR, Programs, Operations, etc.)
• Analyze how work actually flows across teams—not just what is recorded in data
• Identify bottlenecks

✅ The Operations Analyst WILL:

❌ The Operations Analyst WILL NOT:

○ Redundant or unclear steps
○ Structural and communication gaps
● Recommend and help design improved workflows, structures, and operational systems

4. Risk Identification & Escalation
● Proactively identify and flag:
○ Process breakdowns
○ Structural inefficiencies
○ Delivery risks linked to poor workflows or unclear ownership
● Escalate findings with clear operational context and suggested solutions

5. Systems & Process Optimization
● Lead efforts in operational systems improvement, including:
○ Workflow restructuring
○ Standardization of processes and templates
○ Introduction of more efficient tracking and coordination systems
● Continuously evaluate how systems function in practice and recommend refinements

6. Cross-Functional Collaboration
● Work closely with:
○ HR Team (for recruitment and onboarding systems)
○ Team Leads (for workflow and delivery structures)
○ Operations Coordinators / Executive Assistants (for execution visibility)
● Bridge the gap between how work is designed and how it is executed

SCOPE AND BOUNDARIES FOR THE ROLE:
To ensure clarity and proper role alignment:

• Analyze workflows, systems, and operational performance
• Design and recommend process and system improvements
• Provide structured insights that inform operational decisions
• Function as a Data Analyst focused solely on datasets and reporting
• Be limited to producing reports without contributing to process improvement and system design
• Manage or supervise team members
• Enforce task completion or handle administrative coordination

WORKING RELATIONSHIP:
The Operations Analyst will:

• Report directly to the Director of Central Operations & Executive Coordination
• Support decision-making but will not replace leadership authority
• Work collaboratively across all teams while maintaining objectivity and independence

KEY PERFORMANCE INDICATORS (KPIs)
Success in this role will be measured by:

• Quality and impact of operational insights and recommendations
• Measurable improvements in workflow efficiency and system effectiveness
• Reduction in process bottlenecks and delays
• Clarity and usability of operational tracking systems
• Contribution to scalable and well-structured operational processes

What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:

• Establish a functional and structured operations tracking system
• Deliver insight-driven reports that highlight system-level issues (not just data summaries)
• Identify and recommend improvements to at least 2–3 key operational workflows
• Provide leadership with clear visibility into how operations actually function and where improvements are needed

Additional Notes

• This is a strategic operations role, not a purely analytical or reporting position
• Ideal for individuals who are passionate about:
  • Improving how organizations function
  • Designing better systems and workflows
  • Driving efficiency through structure and clarity

Important to be clear:

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:
Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

National Relief Trust, we are dedicated to making a real difference through charity support, community development, and focused health initiatives. To keep our programs running smoothly and reaching the people who need them most, we rely on a strong behind-the-scenes team.

The Role We are looking for a highly organized and reliable volunteer to join us remotely as an Operations Support Coordinator. In this role, you will be the glue that holds our daily operations together. If you love keeping things tidy, organizing information, and supporting a busy team from the comfort of your own home, we would love to hear from you.

What You'll Be Doing

• Day-to-Day Admin: Helping our team with general administrative tasks to keep projects moving.

• Data Entry & Organization: Keeping our records, files, and databases accurate and up to date.

• Team Support: Assisting with scheduling virtual meetings, taking notes, and organizing digital workspaces.

• Communication: Acting as a friendly point of contact for basic team inquiries and helping route emails to the right people.

What We’re Looking For

• Organized: You have a great eye for detail and like keeping things neat and structured.

• Tech-Comfortable: You are confident using standard tools like email, word processors, and spreadsheets (e.g., Microsoft Office or Google Workspace).

• Self-Motivated: Since this is a remote role, you are happy to work independently and manage your own time.

• Friendly Communicator: You are comfortable reaching out to team members online and writing clear, polite emails.

• No prior charity experience is strictly required, just a willingness to learn and pitch in!

What’s In It For You?

• Gain practical, hands-on experience in operations and charity administration.

• Work flexibly from home, fitting your volunteering around your current schedule.

• Join a welcoming, passionate team dedicated to health and community development.

• Make a genuine, lasting impact on the causes we support.

Admin Manager/Lead – VOLUNTEER ROLE

Remote | Approx. 4 hours per week | MINDSET Charity (UK)

Transforming men’s mental wellbeing through action, challenge, and real‑world connection

MINDSET is building a new kind of men’s mental wellbeing and personal growth movement in the UK — one that speaks the language men actually respond to: doing, belonging, challenge, and shared purpose. We’re not clinical. We’re not corporate. We’re not another “sit in a circle and talk about your feelings” model. We create experiences that help men grow, connect, and rebuild confidence from the inside out.

And now, we’re looking for an Admin Manager/Lead to build the operational backbone that keeps this national movement running smoothly.

Why This Role Matters

Behind every programme, every challenge, and every breakthrough moment for a man in our community, there’s a huge amount of organisation happening quietly in the background.

Your work will ensure that the charity runs efficiently, that volunteers and programme leads have what they need, and that our systems support — rather than slow down — the mission. You’ll be the person who brings clarity, structure, and calm to a fast‑growing movement.

This is a founding role. You will help build the administrative systems and processes that will support men across the UK for years to come.

What You’ll Lead

As our Admin Manager/Lead, you will:

• Build simple, effective administrative systems that keep the charity running smoothly

• Manage inboxes, documents, schedules, and internal communications

• Create and maintain clear processes that support volunteers and programme leads

• Keep information organised, accessible, and up to date

• Support onboarding processes and ensure volunteers have what they need

• Work closely with leadership to streamline operations as we grow

• Help build a movement that changes the way men experience wellbeing in this country

This role is remote, flexible, and designed for someone who wants to make a real impact in just a few hours each week.

Who This Role Is Perfect For

You’ll thrive in this role if you are:

• Naturally organised and enjoy bringing order to busy environments

• Someone who loves creating simple systems that make life easier for everyone

• Reliable, detail‑focused, and comfortable managing multiple tasks

• Passionate about men’s wellbeing, personal growth, and community

• Excited by the idea of shaping a national movement from its earliest days

You do not need charity experience. You do not need formal admin qualifications. You just need heart, initiative, and a desire to help men live fuller, healthier lives.

What You’ll Be Part Of

MINDSET is creating a new narrative for men in the UK — one built on strength, connection, and growth. Your work will directly support the delivery of programmes such as:

• Our 12‑week Self‑Improvement Programme

• Our Life Coaching Programme

• Future activity‑based wellbeing programmes and challenges

You’ll be helping to build a movement that gives men the tools, confidence, and community they’ve been missing.

If you want to help build something bold, needed, and genuinely life‑changing…

We’d love to hear from you. Join us and help build the administrative foundation at the heart of MINDSET.

The International Youth Federation (IYF) addresses the challenges of youth inequality by creating global platforms that empower young people through education, leadership training, advocacy, and international collaboration.

The Challenge: Young people worldwide face unequal access to quality education, leadership opportunities, civic participation, and employment pathways—particularly in marginalized and conflict-affected communities. There is also a growing disconnect between youth voices and decision-making spaces, limiting their ability to contribute meaningfully to sustainable development and peacebuilding.

The Solution: IYF delivers youth-led programs, conferences, capacity-building initiatives, and policy engagement opportunities. By providing these platforms, we equip young leaders with the skills, networks, and confidence needed to drive social impact both locally and globally, ensuring youth voices are at the heart of national and international decision-making.

Overview
The International Youth Federation is an international non-profit youth organisation. It is neutral politically and non-denominational, aiming to empower youth worldwide.

The Finance Commission manages and oversees the financial resources of the IYF, ensuring the highest efficiency of financial management, the provision of accurate and adequately documented financial information, effective delivery of financial services, transparent utilisation of financial resources and effective financial controls.

Under direct supervision of the Secretary-General, the Chair of the Finance Commission (CFC) is responsible for supervision and guidance of the IYF Head Office financial operations, providing technical advice and support to the IYF Senior Management Team (SMT), and ensuring cross-unit cooperation and coordination. The CFC ensures a client-orientated approach and consistency with the IYF rules and regulations and good management practice.

The Chair supervises and leads the staff of the finance team and works in close collaboration with the Senior Management Team, Bureau of Management, programme and project teams, IYF HQ staff, and other partners, ensuring successful performance in Finance.

Mission Statement
To voluntarily represent, positively promote, and uphold the mission of “Empowering youth for a better world” in various programmes and opportunities throughout the IYF interventions across member countries.

Responsibilities
(A) Under delegated authority from the SG/USG, and in close consultation with the other management team members, the CFC provides strategic direction of the IYF financial operations with the following expected results:

• Advises senior management on finance-related issues affecting programme delivery and overall operations;
• Identifies approaches and modalities to achieve management targets and increased cost-effectiveness; and
• Promotes knowledge sharing and learning and active participation of the staff in the management practice.

(B) Under delegated authority, the CFC is responsible for the management of finance
operations:

• Financial management: the CFC will work to support and ensure the integrity of financial systems, review of budget requirements and consistently apply rules and regulations;
• Adjusts and realigns corporate systems to be more responsive to new directions and strategies;
• Proposes economies and plans to reduce operational overhead;
• Manages formulation of strategic budget, and
• Provides policy support, guidance and advocacy on the development, establishment and management of common services arrangements to/by participating organisations/agencies at all levels.

(C) Under the overall guidance and leadership of the SG/USG, the CFC supports partnership building on operational issues:

• Represents the IYF in inter-agency administrative meetings, ensures smooth cooperation between agencies on joint programmes;
• Advocates for the IYF services and delivery capacities with government counterparts, donor community, international financial institutions and the UN; and
• Identifies new approaches and measures to further enhance IYF delivery capacities, professional management and cost-effectiveness.

Location
The candidate must be based in the UK.

Experience
Finance experience, including financial systems and grant receiving, within an NGO, non-profit, INGO or IGO (such as the United Nations or European Union), government, charity, civil service, diplomatic, international development, or youth empowerment or similar organisation is ideal. 

Minimum Hours per Week:

4-6 hours per week

Duration:

6+ months

Are you interested in making a difference to the lives of children and young people? Is there a skatepark in your area? If so, this role could be for you.

We are a UK registered youth development charity that uses teaching and learning to skateboard in a structured and supportive environment as a platform to develop the skills and abilities of children and young people.

The Role: Chapter Leader

As a Chapter Leader with the Skateboarding Foundation (SF), your role is to set up and run a Local Chapter that gives young people access to skateboarding and life skills through the SF ‘Eduskate’ programme.

Training, materials, resources, equipment and ongoing support, advice and guidance will be provided.

Key responsibilities

Your key responsibilities include:

• Setting up and running the chapter
• Recruiting coaches
• Recruiting learners
• Coordinating the delivery of the coaching programme
• Raising funds and spreading the word
• Helping us monitor and evaluate the programme
• Giving three/four hours a month of your time

You’ll have overall responsibility for the chapter’s activities, compliance, and smooth running. You’ll provide direction and support to your chapter committee, chair meetings, and ensure volunteers, coaching programmes, and fundraising are well managed.

The role involves motivating the team, planning chapter development, and stepping in where needed to keep things on track. You’ll also liaise with the national Board of Trustees, keeping them informed of key decisions and changes. 

Strong leadership, organisation, and a passion for youth development (and ideally skateboarding) and the charity’s mission are essential.

Job Overview

The Abundant Woman is looking for an experienced and compassionate Human Resources (HR) Manager to help build and support our growing team. This role is essential for creating a positive work environment that reflects our mission of empowering women, ensuring our HR policies are inclusive, and managing the full HR lifecycle—from recruitment and onboarding to performance management and staff well-being.

Key Responsibilities

 •  Oversee recruitment, hiring, and onboarding processes to attract and retain top talent aligned with our values.

 •  Develop and implement HR policies that promote a positive, inclusive, and supportive workplace culture.

 •  Provide guidance and support on employee relations, performance management, and conflict resolution.

 •  Coordinate training and professional development opportunities to support employee growth and well-being.

 •  Ensure compliance with UK employment laws and maintain up-to-date employee records and HR documentation.

Key Skills and Qualifications

 •  Proven experience as an HR Manager or in a similar role, preferably in a nonprofit or social enterprise setting.

 •  Strong knowledge of UK employment law, HR best practices, and compliance requirements.

 •  Excellent interpersonal and communication skills, with an empathetic and solutions-oriented approach.

 •  Organisational and problem-solving skills, with attention to detail in managing HR processes.

 •  Passion for supporting a mission-driven team and fostering an inclusive work culture.

Why Join Us?

As the HR Manager at The Abundant Woman, you’ll be a key part of a mission-driven team dedicated to creating impactful change. This role offers the unique opportunity to shape our organisation’s culture and provide meaningful support to a team committed to empowering women.

Job description:

"We are looking for 10 volunteers to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Volunteer Programme:

The HR Programme Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This volunteering role is responsible for managing the end-to-end execution of the HR programme, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities of the sucessful volunteer:

Programme Management

• Oversee the effective implementation of the HR programme, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.

Participant Support & Progress Tracking

• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

Coordination & Communication

• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

Engagement & Feedback

• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

Reporting

• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills of a successful volunteer:

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred but not essential:

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks?
• Do you have access to personal PC or laptop?

Work Location: Remote

Communications Assistant

Are you a creative communicator who’s passionate about making a difference? Our charity is seeking one or more volunteer Communications Assistants to help us share our story, raise awareness, and engage supporters through a variety of channels.

In this role you would help to advise our board on developing strategies and take on a choice of responsibilities such as

Digital Content & Social Media: Managing day-to-day operations of social media channels (Twitter/X, Facebook, LinkedIn), updating the website, and producing digital content like e-newsletters.

Campaign Support: Planning and executing marketing and communication campaigns that promote fundraising events and awareness-raising activities.

Brand & Internal Communications: Ensuring all communications maintain a consistent brand voice and tone, including internal communications with staff and volunteers.

Monitoring & Evaluation: Managing media monitoring platforms, analyzing social media analytics, and reporting on the effectiveness of communication efforts.

Support & Administration: Assisting with the creation of printed materials (leaflets, posters) and organizing photo libraries.

We are seeking an organised and enthusiastic Volunteer Recruitment Officer to utilise their excellent administrative and personal skills to advertise for, shortlist and onboard new volunteers.

Location: Remote (although ability to join occasional face-to-face training and meetings in Bounds Green desirable)

About Bounds Green Food Bank: 

Open since June 2020, we serve over 4,600 children and adults in the community. We are committed to improving lives by providing food and essential household items to build a healthy, hunger-free tomorrow. We strive to promote social inclusion by supporting people who find themselves in crisis where they need assistance to feed themselves and their families.

The role: 

• Liaise with different team leads to create enticing job descriptions for new volunteer roles

• Post and manage volunteer adverts on different recruitment websites like Indeed, Charity Job and Third Sector Jobs

• Review applications and shortlist suitable applicants, which will include speaking with them to answer questions and collaborating with the relevant team lead to organise interviews or opportunities to visit us to learn more

• Update the database with applicant contact points and recruitment progress

• Support with onboarding new volunteers, e.g. ensuring they have completed the relevant registration forms, provided any necessary documents,and are able to join our on-line communities. 

Person specification: 

• Excellent written and verbal communication in English

• Fantastic organisational skills

• Experience in administrative or recruitment roles desirable but not essential

• Willing to learn about what we do and why, to engage applicants to join us

Benefits:

• Give back to the community - one of the NHS’ 5 Ways to Wellbeing!

• Upskill on a range of topics, e.g. customer service, interpersonal skills, organisational abilities and health and safety

• Gain a sense of community and meet the huge team of volunteers

InStudents

We empower student-led networks to deliver free, locally co-created, career-focused education to underserved regions.

Through PathFinder Organisation CIC (InStudents' spinout), we support international students navigating life in the UK, from pre-arrival all the way through to post-graduation. We are a small, mission-driven team of volunteers working to make sure every international student feels prepared, supported, and set up to thrive.

We are looking for a People & HR Volunteer to help us build and maintain the processes that keep our volunteer community running smoothly. This is a great opportunity for someone with some HR experience, or who is studying or training in HR, to apply their skills in a real-world social impact setting, with the guidance of a more experienced people professional already on the team.

Accountabilities

• Volunteer Onboarding: Support the delivery of a consistent, welcoming onboarding experience for new volunteers joining PathFinder
• Exit & Offboarding: Help maintain a proper volunteer exit process, including records of achievement and handover notes
• HR Compliance: Assist with keeping our documentation up to date, including volunteer agreements and risk management forms
• Volunteer Database: Help rebuild and maintain our volunteer records so nothing falls through the cracks
• Learning & Development: Grow your HR skills in a supported environment, with mentorship from a senior HR professional on the team
• People Operations: Support leadership on day-to-day people decisions and volunteer welfare

Your Impact
Our volunteers are the backbone of PathFinder. By helping us get our people processes right, you will directly contribute to a better experience for every volunteer who joins us, and ultimately for the international students we exist to support. This role gives you hands-on HR experience in the charity sector, with real responsibility and real impact.

Minimum Hours per Week:

2-3 hours per week

Duration:

3-5 months

Overview of the Role:

The Head of IT & Systems will lead the technological vision, strategy, and execution

for the organization. This role requires a strong focus on developing robust IT

systems, overseeing digital transformation, ensuring data security, and maintaining

operational efficiency to support the organization's objectives. Management and

people leadership are integral to this role, ensuring effective team collaboration and

development.

Key Responsibilities:

• Strategic Planning: Develop and implement the IT strategy in alignment with
• organizational goals.
• System Management: Oversee the design, deployment, and maintenance of
• IT systems, ensuring seamless operation and security.
• Digital Transformation: Lead initiatives to modernize technology
• infrastructure and integrate innovative solutions.
• Cybersecurity: Develop policies and practices to protect the organization
• against cybersecurity threats and ensure compliance with data protection
• regulations.
• Vendor Relations: Manage relationships with external IT service providers,
• ensuring value and quality.
• Team Leadership: Build and lead a high-performing IT team, fostering
• professional development and maintaining strong team dynamics.
• Budget Management: Plan and manage the IT budget effectively to
• maximize resources.
• Stakeholder Collaboration: Work closely with other departments to support
• organisational needs with technology solutions.

Qualifications and Skills:

• Proven experience in IT leadership roles.
• Strong understanding of IT systems, infrastructure, and security.
• Exceptional management, people leadership, and strategic thinking skills.
• Effective communication and stakeholder management abilities.

Commitment: This role requires a flexible commitment of approximately 5 to 10

hours per week, which can be adjusted to fit around other responsibilities

Executive Director

The Longest Yarn

Flexible

Initially Voluntary Basis with Expenses Covered to be based in the U.K. 

About The Longest Yarn

The Longest Yarn is an internationally recognised knitted and crocheted exhibition project preserving wartime stories through immersive textile art, historical interpretation and community participation. Registered as an Association in France since 2023 with CIO pending in U.K. 

Having toured extensively across the United Kingdom, Ireland and the United States, The Longest Yarn now consists of two major exhibitions.

One exhibition, The Longest Yarn: Britain at War, is based in the United Kingdom and is already booked to tour major cathedrals and other significant venues through to 2028.

The original D-Day exhibition now has its permanent home in Normandy near the landing beaches, where it is exhibited for approximately six months of the year, with the flexibility to tour across the UK or Europe during the winter months.

Together, the exhibitions continue to grow as a major international remembrance and heritage initiative.

Founded as a simple project combining creativity, education, remembrance, community involvement and support for veteran causes through large-scale public exhibitions and events, The Longest Yarn rapidly exceeded all expectations, attracting more than 500,000 visitors within just 23 months.

We are currently working with several veteran charities, including one major initiative helping to provide a home for a homeless veteran living with PTSD. Developing and expanding our support for veteran causes remains an important part of the future vision for The Longest Yarn.

The Role

We are seeking an experienced, capable and highly motivated Executive Director to work alongside the Founder & Creative Director and Board of Trustees to help lead the next phase of development and growth.

This is a senior leadership role for somebody able to combine practical management with vision, diplomacy, organisational skill and public engagement.

The Executive Director will help oversee day-to-day operations, volunteer management, partnerships, touring logistics, fundraising support, visitor experience and organisational development, while helping strengthen the long-term sustainability of the project.

This role would suit somebody with experience in the charity, heritage, museum, tourism, arts, events or community sectors. Flexibility, humour, imagination and genuine ‘can do’ attitude are absolutely paramount. 

Remuneration

The position is initially offered on a voluntary basis, with reasonable agreed expenses covered.

However, as merchandise, retail activity and other revenue streams are developed and strengthened, remuneration and salary arrangements will be reviewed.

Key Responsibilities

• Support the Founder & Creative Director in delivering the long-term vision for The Longest Yarn
• Help oversee operations at the Normandy exhibition site and touring venues
• Assist with volunteer recruitment, organisation and support
• Develop relationships with heritage organisations, tourism bodies, sponsors and veteran charities
• Support fundraising, sponsorship and income-generation initiatives
• Coordinate exhibition logistics, installations and event planning plus workshops at varied venues
• Assist with media enquiries, public engagement and promotional activity
• Help strengthen administrative systems, visitor experience and organisational structure
• Work closely with the Board of Trustees on future planning and development
• Social media development

About You

You will be organised, resilient, adaptable and people-focused, with the ability to work within a unique and evolving international heritage project.

You may come from a background in:

• charities or non-profit organisations
• museums or heritage
• tourism or visitor attractions
• arts, exhibitions or textile art
• events or public engagement
• operations or project management
• fundraising or sponsorship
• community arts, craft or creative education initiatives

Strong communication skills, initiative and a practical hands-on approach are essential.

An interest in remembrance, WWII history, community projects or the arts would be advantageous.

What Makes This Different

The Longest Yarn is not a conventional organisation. It is a deeply personal and internationally recognised remembrance project built through creativity, storytelling and community spirit.

This is a rare opportunity to help shape the future of a growing heritage initiative with international reach, meaningful public impact and ambitious future plans.

Reporting Structure

The Executive Director will report directly to:

• Founder & Creative Director
• The Board of Trustees

To Apply

• A CV
• A covering letter outlining your experience and interest in the role
• Examples of relevant project, leadership, heritage, community or organisational work where applicable

We believe that every child should have access to a quality education at a safe, inclusive school, with the opportunity to become a truly global citizen… do you too?

It’s an incredibly exciting time at African Adventures Foundation as we develop the vital programmes we deliver at the 34 partner schools we work with in Ghana, Kenya, and Zanzibar.

We have ambitious plans to help drive greater impact at our partner schools and are looking to strengthen our existing Trustee Board that’s full of energy and experience!

 Do you have experience in charity governance, delivering projects in an African culture and context, or delivering WASH or female empowerment/education/menstrual health programmes?

If so, read on… we’d be keen to hear from you about becoming one of our amazing volunteer trustees! 

Introduction to African Adventures Foundation

African Adventures Foundation is a registered charity set up in 2013 to provide support to 34 schools in developing areas of Ghana, Kenya and Zanzibar.

These schools provide education, health and food security, and social support to young people whose access to these basic services would otherwise be very limited. African Adventures Foundation helps by funding food security programmes, the construction of important school facilities, and hygiene projects that will benefit children’s health and education.

Our mission is to provide more children with a quality education and better opportunities in life.

 All trustees are responsible for governing a charitable company and directing its management and operation. They must also ensure that the trust complies with all legal and statutory requirements.

About the role

The Secretary supports the effective governance and administration of the African Adventures Foundation. The role ensures that the Board of Trustees operates efficiently, meetings are properly organised and recorded, and the charity complies with regulatory and administrative requirements. The Secretary works closely with the Global Chair, Treasurer, and other Trustees to ensure the charity follows best practice in governance and maintains accurate records.

As an ambassador, they also support external stakeholder and donor activities ensuring compliance to the standards required. 

Key Responsibilities 

Governance and Administration

• Support the Global Chair in ensuring AAF is effectively governed and operates in line with its governing document.
• Ensure trustee meetings are properly administered, including preparing agendas, coordinating papers, and taking accurate minutes.
• Ensure that trustee decisions and discussions are clearly recorded and stored appropriately.
• Maintain up-to-date records of trustees, governance documents, and key organisational information, including steward of the governance schedule for all territories.

Meeting Management

• Ensure that trustee meetings are properly administered and recorded.
• Circulate agendas, minutes, and supporting papers to trustees in a timely manner.
• Ensure other meetings, such as the Annual General Meeting (AGM), and key organisational events are properly administered.
• Ensure that minutes from meetings are approved and maintained as part of the charity’s official records.

Compliance and Record Keeping

• Ensure that records required by regulators are properly maintained, including those required by the Charity Commission for England and Wales.
• Maintain accurate governance documentation, including trustee appointments, resignations, and declarations of interest.
• Ensure that Charity Commission and other relevant organisation records are maintained and kept up to date.

Regulatory Reporting

• Ensure required information is filed with regulators in accordance with statutory deadlines.
• Submit annual returns and other required filings to regulatory bodies in the correct format and within required timescales.
• Support the Board in ensuring compliance with relevant guidance from bodies such as the Charity Commission for England and Wales and the Fundraising Regulator.

Monitoring Actions and Board Support

• Maintain an action log for trustee meetings.
• Monitor committee member action points and follow up where necessary.
• Support trustees by ensuring they have access to relevant governance information and documents.
• Assist the Board in maintaining good governance practices and transparency.

What we are looking for

• Strong, organisational and administrative skills.
• Ability to take clear and accurate meeting minutes.
• Good attention to detail and record-keeping ability.
• Understanding of governance responsibilities within the UK charity sector.
• Ability to communicate effectively with trustees and stakeholders.
• Previous experience as a charity trustee or secretary.
• Ideally familiar with governance requirements of the Charity Commission for England and Wales.
• Experience supporting boards, committees, or governance structures.

Terms of appointment

Terms of office

• Trustees are appointed for a 2-year term of office, renewal for 2 further terms to a maximum of 6 years.
• This is a voluntary position, but reasonable expenses will be reimbursed.

Time commitment (Estimated at one day per month, but can vary)

• Attend the board meetings – a mix of online and in person.
• Additional time for preparation and distribution of meeting documentation. Time to manage governance records and regulatory submissions throughout the year.

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. 

Responsibilities & Principles of all AAF trustee roles:

• Support and provide advice on AAF’s purpose, vision, goals, and activities. 
• Approve operational strategies and policies and monitor and evaluate their implementation.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored, and controlled effectively.
• Provide support and challenge to the AAF executive and team in the exercise of their delegated authority and affairs.
• Keep abreast of changes in AAF’s operating environment.
• Contribute to reviews of African Adventures Foundation’s own governance.
• Attend Board meetings, adequately prepared to contribute to discussions.
• Use independent judgement, acting legally and in good faith to promote and protect African Adventures Foundation’s interests, to the exclusion of their own personal and/or any third-party interests.
• Contribute to the broader promotion of African Adventures Foundation’s objects, aims, and reputation by applying your skills, expertise and knowledge.

Essential qualities and attributes of all trustees

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees, and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussions. 
• A strong personal commitment to equity, diversity, and inclusion.
• A strong personal commitment to good financial management, and zero tolerance for corruption and misappropriation of our donors funds.
• Enthusiasm for our vision and mission.
• Willingness to lead according to African Adventures Foundation’s values.

This is an opportunity to play a key role in supporting the work of African Adventures Foundation. If you are organised, reliable, and motivated by making a difference, we would love to hear from you.