Digital communication manager volunteer roles

HEAD OF MARKETING & COMMUNICATIONS (VOLUNTEER ROLE)

SUNSHINE Charity – Because No One Should Live in Lockdown Forever

Do you remember lockdown?

1. The silence.
2. The uncertainty.
3. The feeling of being cut off from the world.
4. The ache of missing people, connection, life.

Now imagine living like that every single day — not because of a pandemic, but because loneliness has quietly become someone’s normal.

At SUNSHINE, we refuse to let that be anyone’s story. Not in London. Not in our communities. Not while we’re here.

We’re here to bring back warmth, connection and joy — and we need someone extraordinary to help us tell that story to the world.

Who We Are

SUNSHINE is a brand‑new, grassroots, 100% volunteer‑powered charity on a mission to brighten the lives of people experiencing loneliness and social isolation. We’re small, passionate, and building something hopeful from the ground up. We’re awaiting our charity number — but our mission is already alive, growing and ready to shine.

Now we need someone who can help the world see us.

Your Role: Head of Marketing & Communications

This is your chance to shape the voice, identity and public presence of a charity from day one.

We need a creative, strategic, heart‑led communicator who can:

• Raise awareness of SUNSHINE across London and beyond

• Build our brand identity and ensure our message is warm, human and unforgettable

• Attract service users who need us

• Inspire volunteers who want to join us

• Engage supporters, funders and donors who believe in our mission

• Lead our digital presence, including social media, website content and storytelling

• Create campaigns that cut through the noise and make people feel something

• Champion our values in every message, every post, every piece of communication

You’ll be the one who helps SUNSHINE be seen, heard and felt.

Your work will help someone discover a lifeline. Your words will help someone feel less alone. Your storytelling will help us grow into the charity we’re meant to be.

Who You Are

• You’re someone who understands the power of a story.
• You know how to make people stop scrolling, stop thinking, and start feeling.
• You’re creative, strategic, and excited by the idea of building a brand from scratch.
• Maybe you’ve worked in marketing, communications, PR, digital media, branding or content creation.
• Maybe you’ve led campaigns or built communities online.
• Maybe you’ve helped organisations grow their visibility and voice.

What matters most is your passion, your imagination, and your belief that connection can change lives.

Why Join Us Now?

Because this is the moment everything begins.

You won’t just be promoting a charity — you’ll be helping to build it. Your ideas will shape our identity. Your creativity will shape our reach. Your voice will shape our future.

If you want to be part of something hopeful, human and life‑changing, this is your moment.

How to Apply

Send us your CV and a short statement about why this role speaks to you.

We welcome people from all backgrounds, experiences and walks of life.

Let’s make SUNSHINE impossible to ignore — together.

Social Media/Marketing Manager

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. We are looking for someone to help us publicise CAG and what we do to build a consistent positive message about young people and Challenge Adventure Group and, ultimately, build a demand to be a part of CAG.

These messages and stories will be delivered through a variety of media.  Additionally, we want to engage our current and potential audiences by creating and developing a compelling social media strategy and content.  We want to get the CAG name and story out into the community to build long lasting and meaningful relationships with local organisations, community groups and other relevant parties and to establish CAG as a strong and vibrant participant of local life.

Description

We are looking for an experienced offline and online/social media marketer to work with us to maximise our presence in order to attract new members and volunteers and to advertise CAG to its full potential.

We would like you to:

• Develop and on and offline marketing strategy.
• Prepare and deliver on and offline marketing material and stories.
• Perform a social media audit: Assess the current state of our social media pages and make recommendations on how we might improve our presence and engagement and where we might focus our efforts.
• Help us develop and/or execute a social media campaign around, in the first instance, recruiting new members.
• Provide guidance/strategy on how we can manage our social media on an ongoing basis e.g. using a centralised tool, creating a content calendar, identifying easy and free graphic tools and images.
• Produce fresh and engaging content for our social media channels.
• Prepare graphics for sharing across channels.
• Engage with our followers and encourage interaction.
• Manage and maintain social media channels on a regular basis.
• Work with our Group Leader who will provide our existing brand/style guidelines and share the CAG ethos.

We are looking for a volunteer who has experience of:

• Writing and editing marketing content for social media platforms such as Facebook, Twitter, Instagram, TikTok / across all platforms.
• Building strategies to increase social media following and build fundraising or awareness campaigns.
• Developing a coherent brand voice for social media, from content creation to community interactions.
• Using and setting up tools such as Hootsuite, Social Sprout, Canva, etc.
• Creating content calendars to help plan social media activity.
• Marketing specific events such as New Member Evenings and Duke of Edinburgh Introductory Presentations.

Ideally you should have/be:

• A flexible team player.
• A basic understanding of what CAG stands for and its place in the local community.
• A passion for the work of CAG and the importance of it to its members and volunteers.
• Experience of digital: social media marketing.
• Ability to engage and build a rapport with a wide range of people and organisations including local schools.
• Ability to build and maintain good working relationships.
• A car driver or have ability to travel to attend events and meetings.
• The post holder must be able to provide a satisfactory Disclosure and Barring Check, either a current or new application that can be made through CAG.

Making a difference - what impact will the opportunity have?

Your input is key to the running of CAG as well as securing its future.  You will shape how we present ourselves to our service users, stakeholders, funders and general public. With your help we will be able to continue to grow our membership through building campaigns to recruit new members who will be able to take advantage of all the challenging adventures we offer and help make the lives of these young people richer and more positive. You will build on the social media campaign we already have in place to help us raise awareness in the local community of what we do and why we do it and ensure that we become a key player in our community as a whole. 

What's in it for you?

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.   This is a new role so you have the flexibility to make it your own under the guidance of CAG Committee.

About the location - Where will you be working?

The volunteer will work from home will be required to attend meetings within the Solihull area.

Travel Limit

This role is partly remote but ideally the candidate should be available for face to face Committee meetings and attending CAG events and other meetings.

When will you be working?

• Flexible so during office hours if necessary for certain events but evenings if preferred.
• You would need to be available to attend Committee meetings which normally take place in the evening.
• Occasional weekends to attend recruitment/marketing events.

Estimate of time commitment

• 2-3 hours per week

Details

The volunteering could be long term.

Application details

Successful applicants will require an enhanced DBS and two references.

Are you a technically skilled problem-solver ready to contribute to transformative social impact? 

Tell My Truth and Shame the Devil C.I.C. is seeking a pioneering Open-Source Platform Engineer to join our founding volunteer team. This role is central to building and maintaining the digital infrastructure that will power our survivor-led, community-owned membership ecosystem for 2026 and beyond. You will be directly shaping the systems that enable vulnerable and marginalised communities to access resources, engage safely and participate in transformative personal development.

Purpose of the role:

The Volunteer Open-Source Platform Engineer contributes to the development, maintenance and improvement of open-source software platforms that support the organisation’s mission. This role involves collaborating with developers, contributors and stakeholders to build scalable, reliable and efficient solutions while ensuring code quality, security and accessibility.

About the Role:

As our Open-Source Platform Engineer, you will design, develop, and maintain the core technology stack for our membership platform, ensuring it is secure, scalable, and aligned with open-source principles. You will work closely with the Membership Director, Technical Systems Liaison, and other team members to integrate community-facing tools, data systems, and collaborative features that support our anti-capitalist, values-led mission. This is a hands-on, impact-driven role where your technical expertise directly enables social change.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience designing, integrating and maintaining APIs, as well as managing secure authentication and data practices.
• Familiarity with cloud-hosted and on-premises system environments, including deployment and maintenance.
• Proven experience in open-source development, software engineering or systems architecture.
• Ability to clearly document technical processes, system workflows and platform architecture.
• Skilled at communicating complex technical concepts to non-technical stakeholders.
• Contributing to open-source projects or collaborative software development initiatives.
• Strong problem-solving and troubleshooting abilities to debug code, optimise performance and implement improvements.

Desirable / Can Be Developed:

• Basic understanding of open-source software principles and collaborative development practices. 
• Familiarity with at least one programming or scripting language (e.g. Python, JavaScript, Bash or similar).
• Developing knowledge of system reliability, security best practices and performance monitoring.
• A problem-solving mindset, curiosity and enthusiasm for learning new tools and technologies.

Qualifications:

• Formal qualifications are not required but desirable.
• Practical experience through open-source contributions, personal projects, study or volunteering is valued.
• Willingness to learn and complete required induction or training.

Main Responsibilities/ Key Duties

• Develop, implement and maintain the open-source membership platform and associated tools to support community engagement and organisational objectives.
• Build scalable, secure and accessible systems that facilitate user registration, content management and interactive community features.
• Build robust content management systems (CMS) to enable efficient creation, organisation, publishing and retrieval of digital content for community members and volunteers.
• Integrate third-party tools, APIs and plug-ins to extend platform functionality in alignment with organisational goals and requirements.
• Collaborate with technical and non-technical team members to understand community and organisational needs, translating them into functional and user-friendly systems.
• Provide technical guidance and insights to inform strategic decisions around system architecture, integrations, platform design and development priorities.
• Monitor platform performance and troubleshoot issues, proactively identifying and resolving technical problems to ensure smooth operation.
• Ensure documentation supports compliance and best practices, including data protection, accessibility standards and organisational policies.
• Use documentation as a tool for continuous improvement, identifying gaps, optimising workflows and refining platform usability based on feedback.
• Document technical processes, system architecture and user guides to maintain organisational knowledge, support future development and assist team onboarding.
• Contribute to the ongoing strategy for digital systems development and platform innovation, suggesting improvements, new features and best practices for long-term sustainability.
• Facilitate knowledge transfer by providing documentation that supports onboarding of new volunteers, technical contributors and staff members.

What This Role Offers You:

• The opportunity to shape the digital foundation of a pioneering C.I.C. and directly impact survivor-led and community-driven initiatives.
• Hands-on leadership experience in open-source systems design and platform development.
• Personal growth through working in an innovative, mission-driven environment tackling real-world social challenges.
• The satisfaction of contributing to a platform that empowers marginalised communities, amplifies survivor voices and builds collective culture.​

What This Role Is Not For:

• Individuals seeking traditional corporate structures, hierarchies or purely financial reward.
• Those unwilling to work within an anti-capitalist, collaborative, values-led framework.
• People expecting pre-built systems or rigid processes—this role requires creativity, problem-solving and adaptability.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to apply your technical skills to a high-impact, community-driven initiative and help build systems that empower survivors and marginalised communities, we want to hear from you. 
• Apply now and be part of creating something truly transformative.

A Final Word
Platforms enable communities to connect.

If you know that: Turn organisational needs into practical. User-friendly digital solutions support communities to connect.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking an experienced, confident, and creative Volunteer Senior Social Media Manager to take ownership of Influential Stars’ social media presence across multiple platforms.

This is a hands-on role for someone capable of planning, creating, and scheduling purposeful content that raises awareness, builds community engagement, and supports campaigns across the UK.

Key Responsibilities

• Manage and grow Influential Stars’ social media presence across platforms including Instagram, TikTok, Facebook, YouTube, and LinkedIn

• Plan, create, and schedule consistent content aligned with the organisation’s mission and tone of voice

• Develop content that inspires awareness, connection, and positive action

• Share stories, campaigns, and updates in a sensitive and engaging way

• Maintain content calendars and scheduling systems

• Monitor engagement and respond appropriately where required

• Coordinate with internal team members to ensure accurate and timely messaging

• Maintain brand consistency across all channels

• Stay informed about platform trends and opportunities to increase reach

Skills and Experience Required

Essential:

• Proven experience managing social media across multiple platforms

• Strong understanding of engagement and awareness driven content

• Excellent written communication skills and attention to tone

• Confidence working independently and taking ownership of output

• Strong organisational skills and ability to manage content schedules

• Proactive, reliable, and professional approach

• Genuine connection to the organisation’s mission and values

Desirable:

• Experience managing accounts for charities, community organisations, or purpose led brands

• Familiarity with social media scheduling tools and analytics

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Workload may vary as campaigns increase

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in shaping how a purpose driven platform communicates with the public

• Help amplify campaigns that support charities and individuals facing difficult circumstances

• Gain valuable senior level experience and portfolio visibility

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to contribute creatively while making a meaningful difference

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

About Us

The New Normal are a growing charity whose mission is to change the way we discuss our grief, mental health and wellbeing in open and honest spaces. We believe that nobody should ever feel isolated, and there is always someone who will relate to your story. “If there’s one, there’s two.”

We run free virtual and in-person peer support meetings for adults facing life’s difficult moments, particularly bereavement. 

The Opportunity

Are you passionate about using social media for good? This is your chance to use your skills to support people through one of life's most difficult experiences.

You'll help us spread our message that nobody should face grief alone, connect people to our free virtual and in-person peer support meetings, and grow an online community built on openness and compassion. You'll receive regular check-ins and guidance from a dedicated Volunteer Coordinator, free safeguarding training, and a reference letter upon completion, all while building real, meaningful experience in the rewarding charity sector.

This role is ideal for students, recent graduates, or career changers looking to build experience in charity communications or digital media.

What You'll Do

• Create social media posts in line with our brand tone: inclusive, warm, and sensitive to the subject of bereavement
• Schedule and post updates about weekly peer support meetings and events
• Help plan simple campaigns or awareness posts around key dates (Mental Health Awareness Week, Grief Awareness Week, World Suicide Prevention Day, etc.)
• Contribute creative ideas to help our mission reach more people online
• Communicate regularly with your coordinator and flag any challenges early

What We're Looking For

• Someone who can commit to the full 6-month term (potential to extend)
• Reliable, communicative, and respectful of sensitive subject matter
• An interest in mental health, bereavement support, or nonprofit communications
• Confidence using social media (Instagram)
• Comfortable working independently with light supervision and taking initiative

What You'll Gain

• Valuable experience in charity communications and social media management
• Free safeguarding, peer support and Suicide First Aid (lite) training worth £500 (a great addition to your CV)
• A reference letter or LinkedIn recommendation upon successful completion
• Regular mentorship, support, and a welcoming volunteer community
• The chance to make a genuine difference for people navigating challenging circumstances

We are committed to building a diverse and inclusive volunteer community and actively welcome applications from people of all backgrounds, particularly those from global majority and gender marginalised groups.

This Role Amplifies Our Mission Through Words and Connection

At Tell My Truth and Shame the Devil C.I.C., every story, every update, and every donor communication is a chance to build trust, mobilise communities, and fuel systemic change. 

The Content and Donor Communication Specialist ensures that our messaging is consistent, compelling, and aligned with our values, translating the C.I.C’s mission, impact, and vision into content that engages donors, volunteers, and wider audiences. 

This role is not about casual posting or generic marketing. It is about strategically shaping how the CIC’s story is heard and acted upon.

Purpose of the Role

This role exists to:

• Craft and manage communications for donors, stakeholders, and the wider community
• Translate survivor-led stories and CIC activities into impactful messaging
• Develop content for emails, newsletters, social media, and fundraising campaigns
• Support the Fundraising Director in building donor relationships through clear, engaging, and ethical communication
• Ensure all content aligns with CIC values, trauma-informed practice, and safeguarding policies

You are the voice that converts purpose into action.

About the role:

To create and manage compelling content for donor and community communications, maintaining consistent messaging, ethical standards, and alignment with campaigns to enhance engagement, retention, and organisational impact. 

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional or voluntary experience in copywriting, communications, or journalism.
• Experience creating email newsletters, donor updates, or fundraising communications.
• Strong understanding of donor engagement strategies and how content impacts retention.
• Experience creating content for social media with organisational or campaign objectives in mind.
• Editing, proofreading, and content planning skills.
• Ability to maintain a consistent organisational voice across platforms.
• Familiarity with GDPR, data protection, and safeguarding requirements for communications.
• Skills in tracking and interpreting engagement metrics and refining communications accordingly.
• Collaborative skills to work effectively with multiple teams, volunteers, and directors.
• Ability to adapt content for different audiences and ensure accessibility and inclusivity.
• Strong organisational and project management skills for content planning and scheduling.
• Experience in creating templates, guides, or standardised communication processes.

Desirable / Can Be Developed

• Experience using email marketing or newsletter platforms (e.g., Mailchimp, CiviCRM).
• Knowledge of digital content analytics tools to monitor performance.
• Experience mentoring or supporting volunteers in communications roles.
• Ability to integrate donor communications with wider fundraising campaigns and events.
• Familiarity with multi-channel campaign planning and content strategy.
• Skills in visual content creation or basic design for communication purposes.

Qualifications

• Formal qualifications not required.
• Equivalent professional or voluntary experience in communications, content creation, or donor engagement highly valued.

Main Responsibilities/ Key Duties

• Develop clear, engaging, and accurate copy for all donor and community communications, including:

 Emails and newsletters

 Fundraising campaign materials

 Donor updates and acknowledgements

 Event promotions and volunteer communications

• Maintain a consistent organisational voice and messaging across all communication channels.
• Collaborate with the Fundraising Director to ensure content aligns with campaign goals, donor engagement strategies, and organisational priorities.
• Work with the Social Media Team to ensure content supports multi-channel campaigns and wider communications objectives.
• Track donor engagement, feedback, and responses to communications to identify patterns and refine messaging for maximum impact.
• Support segmentation, personalisation, and targeting of communications to ensure relevance and donor retention.
• Ensure compliance with data protection (GDPR), safeguarding, confidentiality, and ethical standards in all communications.
• Collaborate with volunteers and other teams to adapt content for different audiences, ensuring inclusivity, accessibility, and cultural sensitivity.
• Proofread, edit, and quality-check all content before publication to ensure accuracy and professional presentation.
• Contribute to content planning, calendars, and scheduling to maintain regular, timely, and coordinated communications.
• Assist in developing templates, guides, or SOPs for donor and community communications.
• Provide guidance and mentoring to other volunteers involved in content creation or communications.
• Monitor performance metrics for communications and produce reports to inform strategy and campaign planning.
• Ensure all communications reflect and uphold the C.I.C’s values, culture, and brand identity.

This role is not suitable if you:

• Prefer casual or low-commitment volunteering
• Are seeking immediate paid employment
• Want to write content without considering impact or ethics
• Are uncomfortable working with sensitive or trauma-informed material

Important to Be Clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for shaping our messaging and donor relationships
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about content, storytelling, and donor engagement

If you believe that words can transform communities, and that authentic storytelling drives action, this role is for you.

A Final Word
Words carry weight.
They can heal or harm.

If you know that:
Survivor stories deserve care, not clicks

Donors deserve honesty, not spin

Communication is part of safeguarding

About The Big House

The Big House Multibank exists to improve lives and build a more sustainable Scotland by reducing waste, maximising resources, and supporting families facing hardship. We do this by redistributing surplus goods from corporate partners to frontline organisations, schools, social workers, health visitors and community groups who support families in crisis.

Based in Fife, with satellite hubs in Dundee, Perth and Edinburgh, and expanding across Scotland, we combine environmental action, social justice and community partnership to tackle poverty, reduce pollution and strengthen local support systems.

Our work supports families to stay together, children to thrive, and communities to flourish while diverting significant volumes of surplus goods from landfill.

Our Ambition
Our 2026 Business Plan sets out an ambitious growth agenda, including: 

• Doubling the volume of goods distributed 
• Expanding into the Glasgow City Region 
• Introducing digital inventory and tracking systems 
• Embedding wrap-around care pathways for families 

Strengthening our circular economy and environmental impact 

Increasing fundraising, communications and corporate partnerships 

To deliver this, we are strengthening our Board to ensure excellent governance, strategic leadership, and a clear focus on impact, purpose and people. 

Purpose of the Role

To provide strategic leadership and governance, ensuring The Big House fulfils its charitable objectives, operates effectively, and remains sustainable, accountable and impactful.

Key Responsibilities

• Set and uphold the strategic direction of the charity
• Ensure legal, regulatory and financial compliance
• Provide oversight of risk, safeguarding and organisational performance
• Support and challenge the executive team constructively
• Act as an ambassador and advocate for The Big House

Legal Duties

Trustees share collective responsibility for:

• Acting in the best interests of the charity
• Managing resources responsibly
• Ensuring accountability and transparency
• Complying with charity law and governance best practice

Skills & Experience We Are Seeking 

We are seeking individuals with senior-level expertise in one or more of the following areas: 

• Safeguarding & Social Care - senior experience in social work, education, health, early years or family support services, with strong safeguarding expertise. 
• Supply Chain, Logistics & Warehousing - experience in logistics, operations, warehousing, fulfilment, or supply chain transformation. 
• Digital Transformation & Data Governance - experience delivering digital systems, data governance, cyber security or operational technology. 
• Circular Economy & Environmental Leadership - background in sustainability, reuse, recycling, environmental strategy or circular economy innovation. 
• Corporate Retail, FMCG & Surplus Partnerships - senior experience within retail, manufacturing or FMCG, particularly in surplus, ESG or supply chain partnerships. 
• Social Enterprise & Scale-Up Leadership - experience growing mission-led organisations, trading models or hybrid charities. 

We also welcome candidates with strengths in: 

• Finance, audit and risk 
• Fundraising and philanthropy 
• Communications, brand and public affairs 

We are seeking Trustees who demonstrate: 

• Strategic thinking and sound judgement 
• Strong interpersonal and communication skills 
• Integrity, empathy and emotional intelligence 
• Commitment to social justice and environmental sustainability 
• Willingness to contribute time, expertise and energy 
• Ability to challenge constructively and support collaboratively 

We particularly welcome applications from individuals who: 

• Bring lived experience of poverty or inequality 
• Are underrepresented in charity governance 
• Are at an earlier stage of their Board career 

Timeline: 

• We are recruiting Trustees on a rolling basis to allow flexibility and to ensure we appoint the right people at the right time as the organisation continues to grow. 
• Applications will be reviewed as they are received, with interviews scheduled throughout the year. 
• Appointments will be made on a rolling basis, with new Trustees formally ratified at the next appropriate Board meeting or Annual General Meeting (AGM), in line with our constitution. 
• While we anticipate a number of appointments during 2026, we encourage early applications and expressions of interest at any point. 

For more information, please download the job description attached in this advert. 

Are you passionate about creating transformative learning experiences that empower individuals and communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.

Purpose of the role:

The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.

About the Role:

As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
• Proven experience designing and delivering community-based education, training or learning programmes.
• Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
• Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
• Ability to develop structured learning pathways with clear outcomes and assessments.
• Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
• Knowledge of accessibility and inclusive design best practices.
• Hands-on experience contributing to open-source projects.
• Implementing security, accessibility or system optimisation practices in real-world projects.

Desirable / Can Be Developed:

• Experience in instructional design, learning design or educational content creation.
• Developing skills in structuring learning objectives, activities and simple assessments.
• Willingness to collaborate with facilitators, subject matter experts and community members.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in education, instructional design, learning and development or a related field is valued.

Main Responsibilities/ Key Duties

• Design and develop educational programmes, courses and learning resources for members and volunteers.
• Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
• Structure learning experiences with clear objectives, assessments and progression pathways.
• Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
• Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
• Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
• Ensure all integrations follow best practices for security, data privacy and performance, maintaining
• compliance with GDPR and other relevant standards.
• Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
• Maintain documentation of course materials, learning pathways and instructional guides for internal use.
• Support capacity-building by training facilitators, volunteers and community members in programme delivery.
• Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
• Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
• Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
• Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.

What This Role Offers You:

• Leadership experience in designing and delivering learning initiatives that directly impact communities.
• Personal and professional growth through hands-on instructional development and facilitation.
• The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
• The satisfaction of empowering survivors, young people, and community members through education.

What This Role Is Not For:

• Individuals seeking purely administrative or content curation work without engagement.
• Those unwilling to adapt learning resources to diverse audiences and community needs.
• People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you. 
• Apply now and help build education systems that create lasting social impact.

A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.

If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing

Wekume

We provide Ugandan students anonymous reproductive health services, entrepreneurship support, and exchange opportunities via mobile.

Marketing Strategist

About Wekume 
Wekume-meaning "Protect Yourself" in Luganda-is a dynamic, volunteer-powered startup revolutionizing reproductive health for Uganda’s university students. Through our innovative mobile app, we break down barriers of stigma and limited access by offering essential services and information right at students’ fingertips. Key features like SafeChat for anonymous consultations, QuickTest diagnostics, a student-focused marketplace, and other empowering resources enable youth to make confident, informed health decisions.
As a fast-growing initiative, Wekume thrives on the energy of passionate, self-driven volunteers. All roles are remote and volunteer-based, giving you the chance to shape a transformative movement that’s changing lives across Uganda.
Key Benefits of Volunteering with Wekume:

• Gain hands-on experience in a fast-paced, mission-driven startup transforming reproductive health education in Uganda.
• Make meaningful impact by helping to overcome stigma and improve access to vital health resources for university students and youth.
• Sharpen your communication, collaboration, and digital outreach skills while contributing to a cutting-edge health tech platform.
• Gain valuable experience in nonprofit marketing, digital fundraising, and web design.
• Build your portfolio with a meaningful project.
• Flexible, remote volunteering opportunity.

Position Overview

We are seeking a strategic and creative Marketing Strategist to lead the development and execution of Wekume’s marketing initiatives. This role will play a key part in increasing brand awareness, driving user engagement, and supporting fundraising and growth efforts.
You will work closely with the communications and operations teams to design campaigns that resonate with our audience and amplify our mission.

Key Responsibilities

Marketing Strategy & Planning

• Lead the development and implementation of Wekume’s marketing strategy aligned with organisational goals
• Identify target audiences and define clear positioning and messaging
• Develop campaign plans to drive awareness, engagement, and user acquisition

Campaign Management

• Plan, execute, and optimise marketing campaigns across digital channels
• Collaborate with the communications team to deliver cohesive and impactful campaigns
• Support fundraising and awareness initiatives through targeted marketing efforts

Brand & Growth

• Strengthen Wekume’s brand identity and ensure consistency across all channels
• Identify opportunities to expand reach and grow Wekume’s user base
• Monitor trends and recommend innovative approaches to increase visibility

Performance & Insights

• Track, analyse, and report on campaign performance and key marketing metrics
• Use insights to refine strategies and improve effectiveness
• Provide data-driven recommendations to support decision-making

Collaboration & Stakeholder Engagement

• Work closely with cross-functional teams including communications, product, and partnerships
• Support alignment of marketing efforts with organisational priorities
• Contribute to a collaborative and impact-driven team culture

Person Specification

Essential

• Experience in marketing, digital marketing, or brand strategy (non-profit or social impact experience is a plus)
• Strong understanding of digital marketing channels (social media, email, content, etc.)
• Ability to develop and execute strategic marketing plans
• Analytical mindset with experience using data to inform decisions
• Excellent communication and organisational skills

Desirable

• Experience in growth marketing or user acquisition strategies
• Familiarity with marketing tools (e.g. Google Analytics, social media insights, email platforms)
• Experience working with start-ups or volunteer teams
• Passion for public health, youth empowerment, or social impact

Key Skills & Attributes

• Strategic and creative thinker
• Proactive and self-motivated
• Collaborative and adaptable
• Results-driven with strong attention to detail
• Passionate about Wekume’s mission and impact

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

Volunteer Role: Marketing & Fundraising Campaign Specialist
Reports to: Service Manager.
Position: Volunteer.
Location: Remote (UK-based preferred)
Time Commitment: Flexible – approx. 3–6 hours per week
About Say Aphasia
Say Aphasia is a charity supporting people living with aphasia—a language and
communication disability that can affect a person’s ability to speak, understand, read, or
write, often caused by stroke or brain injury. Our local support groups offer a safe,
welcoming environment where people with aphasia and their families can connect, share,
and support one another.

Role Overview
We are seeking a volunteer marketing expert to help design and deliver creative
marketing strategies that strengthen our fundraising campaigns. Your expertise will help
us reach new supporters, increase donations, and grow our impact.
This role is ideal for someone with experience in marketing, digital campaigns, brand
strategy, or fundraising communications who wants to apply their skills to a
meaningful cause.

Key Responsibilities
● Develop marketing strategies to support fundraising campaigns
● Help plan and launch digital fundraising campaigns
● Advise on branding and messaging to inspire donations
● Support social media and email marketing strategies
● Identify opportunities for partnerships and sponsorships
● Analyse campaign performance and suggest improvements

● Collaborate with the Say Aphasia team to ensure communications are accessible
and inclusive

Skills & Experience
We are looking for someone with:
● Professional experience in marketing, digital marketing, or fundraising
campaigns
● Strong understanding of social media marketing and audience engagement
● Experience with campaign strategy, storytelling, or brand positioning
● Ability to communicate complex ideas clearly and simply
● An interest in health, disability advocacy, or community organisations

What You’ll Gain
● The opportunity to use your professional expertise to support people with aphasia
● Experience working with a mission-driven organisation
● Flexibility to contribute remotely
● Recognition and references for your contribution
● The chance to help shape impactful campaigns that raise awareness and funds

About Lived Expert

Lived Expert, founded by Mark Johnson MBE, is a pioneering social enterprise that harnesses the power of lived experience to drive social change. We’ve led transformative projects across addiction, homelessness, neurodiversity, and the justice system. As we grow, we’re looking for a tech-minded intern who loves making systems work better and can strengthen the digital backbone of our work.

Role Purpose

As a Research & Technology Intern, you’ll support our team by helping us capture insight, tell powerful stories, and keep projects running smoothly - with a particular focus on the tools, platforms, and processes that make everything more efficient. This is a great opportunity for someone who enjoys problem-solving, learning new software quickly, and leading the way with simple, practical improvements.

Key Responsibilities

1. Research & Data Support
   • Help with data entry, cleaning, and organisation (spreadsheets, databases, simple dashboards).
   • Support basic analysis and turning findings into clear summaries/visuals.
2. Digital Systems & Automation
   • Improve how we store, track, and find information (folders, naming conventions, lightweight databases).
   • Set up or refine simple automations (e.g., form → spreadsheet/database, newsletter lists, reminders, task flows).
3. Communications Tech Support
   • Assist with content production and publishing workflows for social media, newsletters, and web updates.
   • Support email list management, scheduling tools, templates, and tracking engagement.
4. Project Coordination (with a tech lens)
   • Help keep projects on track using digital project tools (task boards, timelines, shared docs).
   • Maintain lightweight reporting so the team can quickly see progress, risks, and next steps.
5. Team Collaboration
   • Work closely with the team to troubleshoot tools, streamline processes, and support campaigns.
   • Create short “how-to” notes so improvements are transferable and others can use them easily.

Person Specification

We’re looking for someone who is:

• Tech-focused and systems-minded - you enjoy exploring tools, figuring out how things work, and making workflows smoother.
• Comfortable with spreadsheets (sorting, filters, simple formulas) and keen to learn more (dashboards, light analysis).
• Confident using (or excited to learn) tools like Google Workspace / Microsoft 365, project boards, mailing platforms, and content scheduling.
• A clear communicator; able to write concise updates, document processes, and ask smart questions.
• Organised and detail-oriented, with the ability to work independently and as part of a remote team.
• Interested in social impact and motivated by improving how meaningful work gets delivered.

Benefits

• Hands-on experience improving the digital and operational side of a growing social enterprise.
• Remote work with a flexible schedule.
• Opportunities to contribute to impactful projects in a meaningful sector.
• Support and guidance from an experienced team - plus the chance to build a practical portfolio of systems/process improvements.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.