Digital communications lead volunteer roles

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

We are growing our volunteering team and looking to recruit 2 Lead Volunteers for our Content Team. We’re looking for two people who have a passion for promoting a charity supporting a rare condition and have the ability to support a volunteering team as well as plan and use communication tools such as websites, Canva and other digital platforms.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.

You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives

• Lead a team of content writer volunteers.
• Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
• Building, leading and inspiring the content team, ensuring goals are agreed and communicated to support the achievement of our overall aims and projects.
• Ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and ideally optimised for search and user experience for channels of content including on our website, in our members' magazine as well as supporting the content for social media .
• Supporting the development of a communications strategy, focusing on the content section.
• The implementation of a functional content calendar
• Establishing workflow for requesting, creating, editing, publishing, and repurposing content
• Operate as the point of contact for content volunteers in the team.
• To also be an active part of the content team as a content writer.
• Identifying, initiating and leading on content projects which align to the strategy and realise our goals.
• Collaborate with the team
• To contribute to the Annual Report or other reporting documents.
• Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.
• Promote the charity across all our channels and forms of communication.
• Ensure effective, regular communication to both internal and external audiences.
• Support the review of progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

• Have a real enthusiasm for excellence, innovation, continuous improvement and change.
• Be a team leader who is positive, hands-on and able to get the best out of a team.
• Have excellent interpersonal skills and are adept at building relationships with different stakeholders.
• Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
• Have a high level of attention to detail.
• Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

• The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.
• Experience in building and leading a team.
• Previous experience of working or volunteering for charities and/or volunteer organisations is desirable but not required.
• Creativity 
• Good IT skills.
• Ability to motivate and enthuse others.
• To be a part of a team.
• Previous experience in marketing, communications, or related fields.
• Strong leadership skills with the ability to motivate and inspire volunteers.
• Experience of using Canva or similar design packages.
• A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills around leadership in the Third sector.

Getting the right story in print and online can be challenging, especially when dealing with a rare health condition, but it is definitely rewarding.

You will gain experience in the charity sector, gain new or update your writing skills, a broader C.V., and a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be leading our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would also have a key role in developing a communications and marketing strategy for a small charity. This is an excellent opportunity for you to make a real difference to a rare condition.

Key Benefits

• Gain valuable experience in communications and marketing, plus charity team leadership.
• Make a meaningful impact on the fight to support the CRPS community.
• Develop professional skills and expand your network.

We're growing our volunteering team and looking to recruit 2 Lead Volunteers for our Communications & Marketing Team (and 2 Lead Volunteers specifically for Content.) The successful candidates will have the overall responsibility for the Charity’s communications and marketing. We’re looking for someone who has a passion for promoting a charity supporting a rare condition and can support a volunteering team as well as plan and use communication tools such as websites, social media, Canva and other digital platforms.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.

You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives

● Lead a team of communications and marketing volunteers.

● Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.

● Run the meetings for the Communications & Marketing Team on a monthly basis.

● Regularly meet with and be the point of contact for the lead volunteers for Content, Social Media and Email Marketing to co-ordinate and plan.

● Where and if possible, to also be an active part of the Communications & Marketing Team either as a content writer, copy writer or another role.

● Identifying, initiating and leading on projects which align to the strategy and realise our goals.

● Collaborate with the team.

● To support the charity in develping a visual form of our Annual Report or other reporting documents such as grant reports.

● Support the development and implementation of the Communications Strategy.

● Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.

● Promote the charity across all our channels and forms of communication.

● Ensure effective, regular communication to both internal and external audiences.

● Review progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

● Have a real enthusiasm for excellence, innovation, continuous improvement and change.

● Be a team leader who is positive, hands on and able to get the best out of a team.

● Have excellent interpersonal skills and adept at building relationships with different stakeholders.

● Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.

● Have a high level of attention to detail.

● Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

● The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.

● Experience in building and leading a team.

● Previous experience of working for charities and/or volunteer organisations is desirable but not required.

● Creativity regarding message management and medium.

● Good IT skills.

● Ability to motivate and enthuse others.

● To be a part of a team.

● Previous experience in marketing, communications, or related fields.

● Strong leadership skills with the ability to motivate and inspire volunteers.

● Experience of using Canva or similar design packages.

● A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills around leadership in the Third Sector.

Getting the right story in print and online can be challenging, especially when dealing with a rare health condition, but it is definitely rewarding.

You will gain experience in the charity sector, gain new or update your writing skills, a broader C.V., and a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be leading our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would also have a key role in developing a communications and marketing strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.

Key Benefits

● Gain valuable experience in communications and marketing, plus charity team leadership.

● Make a meaningful impact on the fight to support the CRPS community.

● Develop professional skills and expand your network.

We are looking for a Communications Officer who can strategically identify and post engaging content for our social media feeds and other communication channels, which will inspire people to support our work with refugees and asylum seekers in Epirus. You are the person who thinks “this would make a good post”, while activities are taking place. More than that, your interest and belief in digital communications as a force for good should be backed with an interest in data and analytics, using them to influence our overall communication strategy.

Your role would include:

• Interacting with our digital communities to increase engagement, followers and the quality of user experience.

• Identifying key influencers and conversations that we should engage in to better showcase our work and expand our reach.

• Managing our other channels of communication, including newsletters, donor engagement, website and press service.

You should be able to:

• Manage communication channels in a professional capacity

• Create and deliver communication strategies for specific programmes and campaigns

• Produce regular data reports using Facebook Insights, LinkedIn Analytics, Google Analytics or similar tools, analysing data and adapt strategies accordingly 

• Keep up-to-date with the latest trends/developments in digital communications

• Identify key influential external figures and agencies to further our reach and impact

The ideal candidate will have:

• Experience working in a refugee context or with a vulnerable population

• Experience working in an NGO, Charity or in the field of human rights

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Have experience leading a team of this type?

Consider applying to become a Communications Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

Go remote

This position is also open to remote candidates. If you wish to apply for a remote role, mention this in your application.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives. 

We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework. 

About the CARAS Adult Team: 

In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for Digital Skills Volunteer to support our face-to-face study programme for young people.

The Digital Skills group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the digital skills sessions is as follows: 

• Tuesday evenings 4pm to 6pm 

Volunteers are required to attend one session per week. They are also welcome to come early and support ESOL classes before the Digital Skills sessions, where appropriate. 

The Tuesday Digital skills sessions focus on practical, accessible digital skills, such as, but not limited to: 

• Using computers, tablets, or smartphones confidently 

• Keyboard and navigation skills 

• Using email and online communication tools 

• Accessing learning platforms and online resources 

• Online safety and digital wellbeing 

• Using digital tools to support English learning, homework and study skills 

The aim of the Digital Skills sessions is to build independence, confidence, and digital inclusion, supporting young people to engage more fully with formal education and everyday life in the UK. Enrolments to the programme are based on rolling admissions, requiring adaptability to the changing digital skills needs of the group through participatory enquiry led by the ESOL teacher. 

The ESOL teacher will provide guidance, session plans, and tips for supporting learners with emerging English, including how to explain digital concepts in clear, accessible ways. 

Volunteers will typically work with 1–5 students, offering one-to-one or small group support and adapting tasks to different ability levels. 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer tasks and responsibilities: 

• Providing one-to-one or small group support during Digital Skills sessions 

• Supporting young people to use digital devices and software confidently 

• Helping to set up the classroom and digital equipment 

• Attending and contributing to volunteer debriefs after each session 

• Sharing observations on learners’ progress, challenges, and successes 

• Making use of any community languages if any, to support learners’ understanding 

• Working collaboratively as part of a team and helping to shape the project 

• Supporting young people to recognise and celebrate their achievements 

• Showing flexibility to a wide range of ability levels and confidence with technology 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, and all other relevant policies 

Requirements: 

Essential: 

• Aged 18 years or older 

• An interest in education, digital inclusion, and supporting young people 

• Confident using computers, smartphones, or tablets 

• Currently resident in the UK or has asylum-seeker or refugee status 

• Able to provide five years’ worth of addresses and willing to undergo a DBS check 

• DBS and proof of residency are not necessary if you are a CARAS community member who is more recently arrived in the UK 

• Able to attend volunteer induction training (online) prior to starting 

• Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed) 

• Non-judgemental and able to engage with young people from diverse backgrounds 

• Reliable and punctual, with a commitment of at least one session per week for a minimum of 4 months 

• Good communication skills, especially with people who are new to English 

• Willingness to explain digital concepts patiently and clearly 

• Ability to volunteer during Wandsworth term time 

Desirable 

• Experience supporting young people with digital skills or IT (formal or informal) 

• Knowledge of community languages such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali, or Spanish 

• Experience working with young people, refugees, or learners of English in a work or volunteer capacity 

• Interest in using digital tools to support language learning 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering. 

To Apply: 

Successful applicants will be invited to a taster session at CARAS, following which they will have an informal interview with a staff member of the CARAS ESOL team and a community member. All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. These meetings and the induction training will be on a rolling basis, so apply ASAP!

We’re looking for creative, enthusiastic people who enjoy photography, storytelling and social media to help share the work we do and the difference it makes in our communities.

As a Digital Media Volunteer, you’ll help capture and share real stories from our projects and events, creating engaging content for social media, newsletters and other digital platforms. You’ll play a key role in helping us celebrate achievements, highlight opportunities and inspire others to get involved.

This is a flexible role for anyone who enjoys being creative and wants to use their digital skills for a positive cause.

What You’ll Be Doing

• Creating and scheduling social media posts across platforms
• Taking photographs or short videos during activities and events
• Writing captions, stories or updates that highlight community impact
• Helping prepare content for newsletters, blogs or website updates
• Supporting engagement by monitoring comments and interactions online
• Organising photos, videos and creative assets for use in campaigns

Skills and Qualities We’re Looking For

• Creative eye for photography, video or design
• Confidence using social media platforms such as Facebook, Instagram and LinkedIn
• Good writing and communication skills
• Basic knowledge of tools like Canva or other editing apps (training can be provided)
• Organised and reliable with good attention to detail
• Respect for safeguarding, consent and confidentiality when sharing media

What You’ll Gain

• Experience in digital communications and social media for a charity
• A chance to develop creative and storytelling skills
• Opportunities to build a portfolio of photography or content work
• The satisfaction of helping promote community stories and impact

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

This Role Amplifies Our Mission Through Words and Connection

At Tell My Truth and Shame the Devil C.I.C., every story, every update, and every donor communication is a chance to build trust, mobilise communities, and fuel systemic change. The Content and Donor Communication Specialist ensures that our messaging is consistent, compelling, and aligned with our values, translating the C.I.C’s mission, impact, and vision into content that engages donors, volunteers, and wider audiences. This role is not about casual posting or generic marketing. It is about strategically shaping how the CIC’s story is heard and acted upon.

Purpose of the Role

This role exists to:

• Craft and manage communications for donors, stakeholders, and the wider community
• Translate survivor-led stories and CIC activities into impactful messaging
• Develop content for emails, newsletters, social media, and fundraising campaigns
• Support the Fundraising Director in building donor relationships through clear, engaging, and ethical communication
• Ensure all content aligns with CIC values, trauma-informed practice, and safeguarding policies

You are the voice that converts purpose into action.

About the role:

To create and manage compelling content for donor and community communications, maintaining consistent messaging, ethical standards, and alignment with campaigns to enhance engagement, retention, and organisational impact. 

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional or voluntary experience in copywriting, communications, or journalism.
• Experience creating email newsletters, donor updates, or fundraising communications.
• Strong understanding of donor engagement strategies and how content impacts retention.
• Experience creating content for social media with organisational or campaign objectives in mind.
• Editing, proofreading, and content planning skills.
• Ability to maintain a consistent organisational voice across platforms.
• Familiarity with GDPR, data protection, and safeguarding requirements for communications.
• Skills in tracking and interpreting engagement metrics and refining communications accordingly.
• Collaborative skills to work effectively with multiple teams, volunteers, and directors.
• Ability to adapt content for different audiences and ensure accessibility and inclusivity.
• Strong organisational and project management skills for content planning and scheduling.
• Experience in creating templates, guides, or standardised communication processes.

Desirable / Can Be Developed

• Experience using email marketing or newsletter platforms (e.g., Mailchimp, CiviCRM).
• Knowledge of digital content analytics tools to monitor performance.
• Experience mentoring or supporting volunteers in communications roles.
• Ability to integrate donor communications with wider fundraising campaigns and events.
• Familiarity with multi-channel campaign planning and content strategy.
• Skills in visual content creation or basic design for communication purposes.

Qualifications

• Formal qualifications not required.
• Equivalent professional or voluntary experience in communications, content creation, or donor engagement highly valued.

Main Responsibilities/ Key Duties

• Develop clear, engaging, and accurate copy for all donor and community communications, including:
  • Emails and newsletters
  • Fundraising campaign materials
  • Donor updates and acknowledgements
  • Event promotions and volunteer communications
• Maintain a consistent organisational voice and messaging across all communication channels.
• Collaborate with the Fundraising Director to ensure content aligns with campaign goals, donor engagement strategies, and organisational priorities.
• Work with the Social Media Team to ensure content supports multi-channel campaigns and wider communications objectives.
• Track donor engagement, feedback, and responses to communications to identify patterns and refine messaging for maximum impact.
• Support segmentation, personalisation, and targeting of communications to ensure relevance and donor retention.
• Ensure compliance with data protection (GDPR), safeguarding, confidentiality, and ethical standards in all communications.
• Collaborate with volunteers and other teams to adapt content for different audiences, ensuring inclusivity, accessibility, and cultural sensitivity.
• Proofread, edit, and quality-check all content before publication to ensure accuracy and professional presentation.
• Contribute to content planning, calendars, and scheduling to maintain regular, timely, and coordinated communications.
• Assist in developing templates, guides, or SOPs for donor and community communications.
• Provide guidance and mentoring to other volunteers involved in content creation or communications.
• Monitor performance metrics for communications and produce reports to inform strategy and campaign planning.
• Ensure all communications reflect and uphold the C.I.C’s values, culture, and brand identity.

This role is not suitable if you:

• Prefer casual or low-commitment volunteering
• Are seeking immediate paid employment
• Want to write content without considering impact or ethics
• Are uncomfortable working with sensitive or trauma-informed material

Important to Be Clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for shaping our messaging and donor relationships
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about content, storytelling, and donor engagement

If you believe that words can transform communities, and that authentic storytelling drives action, this role is for you.

A Final Word
Words carry weight. They can heal or harm.

If you know that:
Survivor stories deserve care, not clicks. Donors deserve honesty, not spin. Communication is part of safeguarding

Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?

We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.

What you’ll do:

• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.

• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.

• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.

• Create eye-catching visuals using tools like Canva.

• Update our website as required and make suggestions for improvements.

• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.

What we’ll provide:

· Creative freedom within agreed priorities and tone of voice.

· Access to the right tools plus shared photos, stories and impact stats.

· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.

Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.

Reasonable agreed expenses will be paid.

Thank you

Mark Flannagan
Chief Executive

About us

UpCycle, works with individuals in prisons and young people at risk in marginalised communities.  We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration.  We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.

In prisons

· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.

In the Community

· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.

· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.

· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.

Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

If you would like to help us develop our digital fundraising and our online offer, would you like to join our fundraising and communications teams in creating and implementing a strategy? We would love to hear from anyone with experience of fundraising online or with enthusiasm and a desire to test things out and learn as you go along. Recently we raised over half a million pounds through our Crowdfunder. Now we are looking to create a sustainable medium term income stream online.

The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional in digital fundraising expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools. 

By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community. 

Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

Overview 

The Social Supermarket Initiative (SSI) is a community-led social enterprise addressing food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and sustainable partnerships.

We are seeking a Marketing & Communications Officer who is creative, strategic, and collaborative to lead SSI’s storytelling, public engagement, and community-focused communication initiatives. This role combines content creation, campaign management, brand stewardship, and stakeholder engagement to support SSI’s mission and growth.

Key Responsibilities

• Content creation and management: Write, edit, and publish clear, engaging, and inclusive content for SSI’s website, newsletters, blogs, press releases, and wider communications.

• Campaign development and execution: Plan and implement marketing and communications campaigns across digital and traditional channels to raise awareness, support membership growth, and increase engagement.

• Website management: Update and maintain SSI’s website content, ensuring it is accurate, accessible, up-to-date, and user-friendly.

• Brand management: Ensure SSI’s brand guidelines, tone of voice, and visual identity are consistently applied across all communications and materials.

• Stakeholder engagement: Develop and maintain effective communication with members, volunteers, staff, partners, funders, and community networks.

• Develop and deliver marketing campaigns that promote SSI’s services, membership model, and community programmes.

• Manage SSI’s online presence, including its website, newsletters, and (where appropriate) social media platforms, in coordination with the Social Media Manager and Graphic & Content Coordinator.

• Support outreach and events with branded materials, graphics, and promotional content.

• Track campaign performance, analytics, and community engagement metrics, providing insight to inform future activity.

• Manage relationships with local media outlets, community partners, and networks.

• Uphold brand consistency across all digital, print, and in-person communications.

• Collaborate with Outreach, Membership, and Community Engagement Teams to align communications with SSI’s wider social impact goals.

About You

Key Skills and Qualifications

• Excellent written, verbal, and interpersonal communication skills, with the ability to tailor messages to different audiences and channels.

• Confident using digital tools such as email marketing platforms, basic website/content management systems, and analytics tools to support campaigns and track engagement.

• Ability to develop and implement marketing and communications strategies that align with organisational goals and community needs.

• Comfortable tracking, analysing, and reporting on campaign and communications performance, using data-driven insights to improve future work.

• Able to work effectively with different teams and stakeholders, integrating marketing and communications activity across the organisation.

Profile

• A creative and strategic thinker with strong writing and communication skills.

• Experience in marketing and/or communications. 

• Organised, proactive, and adaptable to a fast-paced, community-focused environment.

• Passionate about SSI’s mission to promote dignity, affordability, and inclusion.

What We Offer

• The opportunity to contribute to a purpose-driven social enterprise with clear, measurable community impact.

• Hands-on experience across marketing, communications, campaigns, and stakeholder engagement.

• Collaboration with a committed, values-driven team working across operations, outreach, and community engagement.

• Training and development opportunities to support your professional growth.

• Potential for extended collaboration, references, or future opportunities within SSI, subject to organisational need.

How to Apply

Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role. 

Are you a technically skilled problem-solver ready to contribute to transformative social impact? 

Tell My Truth and Shame the Devil C.I.C. is seeking a pioneering Open-Source Platform Engineer to join our founding volunteer team. This role is central to building and maintaining the digital infrastructure that will power our survivor-led, community-owned membership ecosystem for 2026 and beyond. You will be directly shaping the systems that enable vulnerable and marginalised communities to access resources, engage safely and participate in transformative personal development.

Purpose of the role:

The Volunteer Open-Source Platform Engineer contributes to the development, maintenance and improvement of open-source software platforms that support the organisation’s mission. This role involves collaborating with developers, contributors and stakeholders to build scalable, reliable and efficient solutions while ensuring code quality, security and accessibility.

About the Role:

As our Open-Source Platform Engineer, you will design, develop, and maintain the core technology stack for our membership platform, ensuring it is secure, scalable, and aligned with open-source principles. You will work closely with the Membership Director, Technical Systems Liaison, and other team members to integrate community-facing tools, data systems, and collaborative features that support our anti-capitalist, values-led mission. This is a hands-on, impact-driven role where your technical expertise directly enables social change.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience designing, integrating and maintaining APIs, as well as managing secure authentication and data practices.
• Familiarity with cloud-hosted and on-premises system environments, including deployment and maintenance.
• Proven experience in open-source development, software engineering or systems architecture.
• Ability to clearly document technical processes, system workflows and platform architecture.
• Skilled at communicating complex technical concepts to non-technical stakeholders.
• Contributing to open-source projects or collaborative software development initiatives.
• Strong problem-solving and troubleshooting abilities to debug code, optimise performance and implement improvements.

Desirable / Can Be Developed:

• Basic understanding of open-source software principles and collaborative development practices. 
• Familiarity with at least one programming or scripting language (e.g. Python, JavaScript, Bash or similar).
• Developing knowledge of system reliability, security best practices and performance monitoring.
• A problem-solving mindset, curiosity and enthusiasm for learning new tools and technologies.

Qualifications:

• Formal qualifications are not required but desirable.
• Practical experience through open-source contributions, personal projects, study or volunteering is valued.
• Willingness to learn and complete required induction or training.

Main Responsibilities/ Key Duties

• Develop, implement and maintain the open-source membership platform and associated tools to support community engagement and organisational objectives.
• Build scalable, secure and accessible systems that facilitate user registration, content management and interactive community features.
• Build robust content management systems (CMS) to enable efficient creation, organisation, publishing and retrieval of digital content for community members and volunteers.
• Integrate third-party tools, APIs and plug-ins to extend platform functionality in alignment with organisational goals and requirements.
• Collaborate with technical and non-technical team members to understand community and organisational needs, translating them into functional and user-friendly systems.
• Provide technical guidance and insights to inform strategic decisions around system architecture, integrations, platform design and development priorities.
• Monitor platform performance and troubleshoot issues, proactively identifying and resolving technical problems to ensure smooth operation.
• Ensure documentation supports compliance and best practices, including data protection, accessibility standards and organisational policies.
• Use documentation as a tool for continuous improvement, identifying gaps, optimising workflows and refining platform usability based on feedback.
• Document technical processes, system architecture and user guides to maintain organisational knowledge, support future development and assist team onboarding.
• Contribute to the ongoing strategy for digital systems development and platform innovation, suggesting improvements, new features and best practices for long-term sustainability.
• Facilitate knowledge transfer by providing documentation that supports onboarding of new volunteers, technical contributors and staff members.

What This Role Offers You:

• The opportunity to shape the digital foundation of a pioneering C.I.C. and directly impact survivor-led and community-driven initiatives.
• Hands-on leadership experience in open-source systems design and platform development.
• Personal growth through working in an innovative, mission-driven environment tackling real-world social challenges.
• The satisfaction of contributing to a platform that empowers marginalised communities, amplifies survivor voices and builds collective culture.​

What This Role Is Not For:

• Individuals seeking traditional corporate structures, hierarchies or purely financial reward.
• Those unwilling to work within an anti-capitalist, collaborative, values-led framework.
• People expecting pre-built systems or rigid processes—this role requires creativity, problem-solving and adaptability.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to apply your technical skills to a high-impact, community-driven initiative and help build systems that empower survivors and marginalised communities, we want to hear from you. 
• Apply now and be part of creating something truly transformative.

A Final Word
Platforms enable communities to connect.

If you know that: Turn organisational needs into practical. User-friendly digital solutions support communities to connect.

Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.

The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:

• Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
• Scheduling and posting regular social media content.
• Help develop social media campaigns and day-to-day activities.
• Prepare graphics for sharing across channels.
• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
• Capture and report on monthly data from across all social media platform.
• Lead on Social Media meetings or the social media section of Comms meetings.
• Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
• Develop, manage content and maintain social media objectives and targets.
• Supporting the Social Media Team to ensure our social media platforms are regularly updated.
• Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
• Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
• Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
• Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
• Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
• Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
• Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.

Key Skills or Qualifications

• Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
• Experience of managing a team and projects.
• The ability to inspire people to act and get involved internally and externally.
• Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
• Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
• Be proactive and show initiative, with the ability to volunteer unsupervised.
• Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
• Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
• Strong strategic development, project management and articulate communication skills.
• Good attention to detail and accuracy, with succinct writing and proof-reading skills
• Able to establish and maintain effective working relationships with other volunteers and staff.
• Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
• Ability to be innovative and creative.
• Ability to be flexible and have a 'can do' approach.
• Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
• Confidence in communicating on Zoom or by email.

Key Benefits

• Voluntary Experience: Gain practical real-world experience working in social media management.
• Supportive Team: Collaborate with a passionate team working on projects.
• Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
• Portfolio content for future job applications.
• Opportunity to contribute to a meaningful cause.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets every 4 weeks on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

Join the non-executive Board of Governors of the University of Wolverhampton and help shape the future of an inclusive, values-driven university through strategic leadership, independent challenge, and a shared commitment to the transformative power of higher education.

Who we are

Independent Governors are non-executive members of the University’s Board of Governors. They bring independent judgement, strategic insight, and professional expertise to support the University’s long-term success, financial sustainability, and compliance with an increasingly complex regulatory environment.

The Board operates through a constructive partnership between Governors and the Executive, underpinned by mutual respect, clarity of roles, and a shared commitment to the University’s mission. Governors are responsible for strategic oversight, assurance, and governance, while the Executive team retains accountability for operational leadership and delivery.

Independent Governors are expected to work collaboratively, valuing strong relationships, open dialogue, and collective responsibility. The role requires a genuine commitment of time and attention, including engagement in discussions and workshops that support informed decision-making and long-term stability.

About the role

Setting direction and providing strategic oversight:

• Contribute to the definition, approval, and review of the University’s mission, values, and strategic priorities.
• Support the Board in maintaining a clear long-term strategic direction that is responsive to a volatile external environment.
• Provide assurance on institutional performance and future strategic positioning.

Ensuring financial sustainability and effective governance:

• Monitoring financial performance, long-term sustainability, and the effective management of risk.
• Overseeing governance frameworks and ensuring regulatory compliance, including with the Office for Students Conditions of Registration.
• Ensuring adherence to the University’s Instrument and Articles of Government, Board Regulations, and the Committee of University Chairs Code of Governance.

Providing constructive challenge and assurance:

• Offer informed questioning and constructive challenge, supporting robust decision-making.
• Recognise and respect the professional expertise and leadership of the Executive team, providing oversight without encroaching on operational management.
• Receive and evaluate assurance on delivery, outcomes, and the effectiveness of strategic execution.

Working in partnership with Board leadership and the Executive:

• Effective governance depends on strong relationships and clear communication. Independent Governors are expected to:
• Adopt a collaborative, relationship-based approach that supports Board cohesion and effectiveness.
• Maintain a ‘no surprises’ approach, keeping the Chair appropriately informed and supported.
• Be prepared to adapt thinking and support changes in strategic direction where required.
• Commitment, engagement, and ambassadorship.

The role requires:

• A meaningful commitment of time, including attendance at Board and committee meetings, strategy sessions, and workshops.
• Ongoing development of knowledge of higher education governance, policy, and regulation.
• A willingness to act as an ambassador for the University, representing and promoting it at key events and formal occasions, including graduations

Governors are expected to act in line with the Nolan Principles of Public Life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

Appointments are typically for a three-year term, renewable up to nine years, with a 12-month probationary period. The time commitment averages a minimum of 5 hours per month, plus preparation, briefings, and 2 annual strategic away days.

Who we are looking for

We welcome and encourage interest from experienced, values-driven individuals who can bring independent, strategic thinking and senior professional expertise to the University of Wolverhampton’s Board of Governors.

Chair of the Audit & Risk Committee

We are looking for an experienced and commercially minded leader with either direct experience of leading audit and risk services for large and complex public institutions as clients, or as an experienced non-executive with prior service on an audit & risk committee. The successful candidate will have an excellent understanding of the business cycle of an audit & risk committee, including its critical oversight role in financial management, risk, and regulatory compliance, and the importance of audit in ensuring the long-term sustainability and governance of a higher education institution.

Independent Governor – Digital Transformation

We are seeking an individual with extensive experience leading major programmes of IT and digital change, linked to infrastructure planning, capital development, and investment to support organisational growth. This role requires the ability to bring strategic insight into how technology and digital initiatives can transform operations, enhance student and staff (customer) experience, and deliver long-term institutional impact.

Independent Governor – Higher Education Policy & Regulation

We are seeking a candidate with significant experience in higher education policy, regulation, or governance, gained either through work in government, advising government, or supporting the sector through professional and membership organisations.

Candidates could also come from think tanks or policy organisations with expertise in shaping higher education strategy, regulation, and compliance. This role requires an understanding of the wider higher education landscape and the ability to contribute insight into regulatory, policy, and sector developments that affect the University’s strategic objectives.

All Independent Governors

Successful candidates for all roles will demonstrate:

• Independent judgement, integrity, and the ability to act impartially
• Strong analytical, interpersonal, and collaborative skills
• The ability to provide constructive challenge while supporting collective decision-making
• A commitment to preparation, attendance at meetings, and ongoing development
• Alignment with fairness, inclusion, public service, and the University’s values
• A passion for the transformative impact of higher education and the University of Wolverhampton

We welcome applications from candidates of all backgrounds. Diversity of experience and thought strengthens the Board and reflects the inclusive values of our university.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 23 February.