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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role overview
The Digital Marketing Assistant supports New Leaf Fertility Partners in growing its online presence and reaching individuals and families who may benefit from fertility education, IVF support, or surrogacy guidance. The role focuses on helping New Leaf be visible, credible, and approachable in the digital spaces where people search for answers to deeply personal questions.
This is a practical, campaign-focused role that sits within our wider communications effort. It does not involve client interaction or medical content creation, but instead supports the channels and platforms that help people find us at the right moment.
Key responsibilities
Search and discoverability
Campaigns and email
Coordination
Role boundaries
The Digital Marketing Assistant will not create clinical or medical content, manage individual client communications, or make decisions about how New Leaf is represented without team sign-off. Any content touching on treatment, outcomes or medical processes should be reviewed by the New Leaf team before publication.
Skills and qualities
Working arrangement
This is a flexible, part-time volunteer role of approximately 5–8 hours per week. Exact hours will be agreed with the Operations Manager. The scope of the role may grow as New Leaf's digital activity develops.
Purpose of the role
The purpose of this role is to help New Leaf be found by the people who need us and to ensure that when they find us, they are met with clarity, warmth, and trust.
We work to make the path to parenthood clear, safe, and achievable for individuals and families from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping others and skilled with digital tools? TVS is a small volunteer-led charity working with rural schools in South Africa to empower vulnerable young people through education. We are recruiting a team of volunteers and are searching for dedicated individuals to support our charity’s digital fundraising efforts.
As a volunteer digital fundraiser you would contribute towards unlocking potential and shaping a brighter future for children living in poverty in South Africa. Your responsibilities would include one or more of the following:
Campaign Development: Planning, delivering, and evaluating digital fundraising campaigns, appeals, and virtual events.
Digital Marketing & Advertising: Managing paid advertising on platforms like Meta, TikTok, and Google Ads to acquire donors.
Content Creation: Writing engaging content for websites, social media, and email marketing, ensuring high-quality, emotive messaging.
Website & Platform Maintenance: Updating online donation pages, using Content Management Systems (CMS), and ensuring tools like JustGiving or Easyfundraising are effective.
If you have experience with digital marketing, social media platforms, or online fundraising we’d love to hear from you. This is a brilliant opportunity to make a positive impact, gain valuable skills, and work with other volunteers to support the work of the charity.
Using education to improve life chances, overcome inequality and empower children in rural South Africa.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities?
Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.
Purpose of the role:
The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement.
About the role:
As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.
Experience Qualification and Requirements
Essential Technical Competencies:
Desirable / Can Be Developed:
Qualifications:
Main Responsibilities/ Key Duties
What This Role Offers You:
What This Role Is Not For:
Next Steps
Shortlisted applicants will be invited to
A Final Word
Data is about people, not numbers. Trust is built through care and accuracy.
If you know that: Respect keeps relationships strong.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The NIAS Creative Campus Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.
The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.
This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.
The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.
Key Responsibilities (You will gain practical experience in two or more of the listed areas)
1. Venue Administration Support
Support the venue coordinator with the day-to-day administration of the Creative Campus venue.
Responsibilities include:
• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks
2. Event Operations Support
Assist in the preparation and delivery of events hosted at the venue.
• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff
3. Social Media & Digital Promotion
Support the promotion of Creative Campus activities across digital platforms.
• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates
4. Website & Digital Content Management
Assist in maintaining the Creative Campus online presence.
• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns
5. Community Engagement & Partnerships
Support outreach activities to increase venue use and community participation.
• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes
Learning Opportunities
Successful candidates will gain practical experience in:
• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production
Person Specification
The ideal candidate will demonstrate the following:
Essential
• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative
Desirable
• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects
Personal Qualities
The successful candidate will be:
• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments
Benefits
The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses
Time Commitment
• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home
Fully remote working option available to suitably experienced candidate(s).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a technically skilled problem-solver ready to contribute to transformative social impact?
Tell My Truth and Shame the Devil C.I.C. is seeking a pioneering Open-Source Platform Engineer to join our founding volunteer team. This role is central to building and maintaining the digital infrastructure that will power our survivor-led, community-owned membership ecosystem for 2026 and beyond. You will be directly shaping the systems that enable vulnerable and marginalised communities to access resources, engage safely and participate in transformative personal development.
Purpose of the role:
The Volunteer Open-Source Platform Engineer contributes to the development, maintenance and improvement of open-source software platforms that support the organisation’s mission. This role involves collaborating with developers, contributors and stakeholders to build scalable, reliable and efficient solutions while ensuring code quality, security and accessibility.
About the Role:
As our Open-Source Platform Engineer, you will design, develop, and maintain the core technology stack for our membership platform, ensuring it is secure, scalable, and aligned with open-source principles. You will work closely with the Membership Director, Technical Systems Liaison, and other team members to integrate community-facing tools, data systems, and collaborative features that support our anti-capitalist, values-led mission. This is a hands-on, impact-driven role where your technical expertise directly enables social change.
Experience Qualification and Requirements
Essential Technical Competencies:
Desirable / Can Be Developed:
Qualifications:
Main Responsibilities/ Key Duties
What This Role Offers You:
What This Role Is Not For:
Next Steps
Shortlisted applicants will be invited to
A Final Word
Platforms enable communities to connect.
If you know that: Turn organisational needs into practical. User-friendly digital solutions support communities to connect.
The client requests no contact from agencies or media sales.
We're looking for new Board Members who are interested in making a real difference to the future of Graeae.
A pivotal member who is recruited for their specialist skills or knowledge and because they are representative of those with a stake or interest in Graeae’s work. In law, Trustees of Graeae have three particular duties – compliance, care and prudence – which are set out in the recruitment pack.
We are interested in hearing from Deaf, Disabled and neurodivergent individuals and looking to recruit 3-4 people with experience in one or more of the following:
Being a Graeae Board Member can be stimulating, challenging and rewarding. It offers the chance to work with a dedicated, committed, resourceful and professional group of people (staff team, Board and advisers) in an innovative and challenging environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
We are looking for a Volunteer Digital Marketing Director to help lead and coordinate our digital outreach and growth strategy.
You will help develop and manage the organisation’s digital marketing activities, ensuring campaigns, content and communication channels work together to raise awareness and engage supporters.
This role involves working closely with the Founder and Digital Marketing team to guide digital campaigns, support online engagement and help build systems that allow the organisation to grow.
The role focuses on strategy, coordination and improving the impact of digital campaigns and outreach.
Key Responsibilities
What We’re Looking For
What You’ll Gain
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Volunteer Digital Marketing Director (Team Lead)
Job Title
Volunteer Digital Marketing Director (Team Lead)
Location
Fully Remote
Hours
Flexible dedication
Reporting To
Podcast Production Director
About Us
Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.
We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.
Our content focuses on:
Survivors of CSA, RSA, CT, and CA stories
Whistleblowers and retired experts
Generational trauma and healing
Youth empowerment and education
Community transformation through honest storytelling
Job Purpose
The Volunteer Digital Marketing Director (Team Lead) will oversee and coordinate the organisation’s digital marketing activities while helping lead a growing team of volunteers focused on audience growth, engagement, and online visibility.
You will play a key role in developing and implementing digital marketing strategies that strengthen the organisation’s online presence, increase community engagement, support campaign growth, and help amplify our mission globally.
This role requires leadership, creativity, organisation, strategic thinking, communication skills, and a passion for advocacy, healing, and purpose-driven storytelling.
About the Role
The Volunteer Digital Marketing Director (Team Lead) will:
Lead and coordinate digital marketing volunteers and contributors
Develop and oversee digital marketing campaigns and audience growth strategies
Support visibility across:
social media platforms
podcast platforms
YouTube
email campaigns
website content
digital outreach initiatives
Collaborate with SEO, outreach, content, production, and creative teams
Support branding, messaging, and community engagement strategies
Help build systems, workflows, and scalable marketing processes
Monitor campaign performance and audience analytics
Assist in planning promotional activities, launches, and awareness campaigns
Encourage collaboration, accountability, and team development within the marketing department
This role is ideal for someone who enjoys combining leadership, creativity, strategy, and social impact through digital media and storytelling.
Main Responsibilities / Key Duties
Lead and support the digital marketing team
Develop and implement audience growth strategies
Coordinate digital campaigns and promotional activities
Oversee social media and content promotion strategies
Assist with podcast and YouTube marketing initiatives
Monitor marketing performance and engagement metrics
Help improve audience retention and community participation
Maintain organised systems, schedules, and communication workflows
Support cross-team collaboration and project coordination
Contribute ideas for digital innovation and organisational growth
Skills, Experience & Requirements
Essential Skills & Qualities
Leadership & Team Coordination
Strong leadership and communication skills
Ability to coordinate and motivate a remote volunteer team
Organised and proactive approach to teamwork and planning
Ability to manage multiple projects and deadlines
Marketing & Digital Strategy
Understanding of digital marketing principles
Knowledge of audience engagement and online growth strategies
Creative and strategic thinking abilities
Understanding of content promotion and branding
Communication & Collaboration
Strong written and verbal communication skills
Collaborative and professional working style
Ability to work effectively across multiple departments
Personal Attributes
Passionate about advocacy, healing, education, and social impact
Self-motivated and adaptable
Calm under pressure and solution-focused
Mission-driven and community-oriented
Resilient, creative, and resourceful
Desirable Experience
Experience in any of the following areas is desirable but not essential:
Digital marketing management
Social media strategy
SEO and audience growth
Email marketing campaigns
Podcast or YouTube promotion
Team leadership or project coordination
Media production or journalism
Community engagement initiatives
Branding and communications
Analytics and reporting
NGO or advocacy-focused campaigns
Experience using tools such as:
Google Analytics
Canva
Mailchimp
HubSpot
SEMrush
would be beneficial but not essential.
Lived experience, passion, determination, initiative, and alignment with our mission are equally valued.
What You Will Gain
Leadership experience within a purpose-driven media organisation
Opportunity to help shape and grow a digital marketing department
Hands-on experience managing campaigns, systems, and audience engagement strategies
Direct involvement in a platform advocating for healing, justice, and truth
Team leadership and portfolio-building opportunities
Long-term growth opportunities as the organisation expands globally
Potential pathway into paid leadership opportunities as funding and growth increase
We believe in collectivism over individualism. As the platform grows, your opportunities, leadership, and influence grow with it.
Additional Notes
This role may not be suitable for individuals who:
Prefer low-responsibility volunteer work
Dislike leadership or team coordination responsibilities
Are seeking immediate paid employment
Prefer avoiding strategic planning or collaboration
Are uncomfortable working with advocacy or sensitive social topics
Next Steps
Shortlisted applicants will be invited to participate in a practical discussion focused on digital marketing strategy, campaign planning, leadership approach, audience engagement, and collaborative workflow management.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Founding Volunteer Digital Marketing Director
Job Title
Founding Volunteer Digital Marketing Director
Location
Fully Remote
Hours
Flexible dedication
Reporting To
Podcast Production Director
About Us
Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.
We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.
Our content focuses on:
Survivors of CSA, RSA, CT, and CA stories
Whistleblowers and retired experts
Generational trauma and healing
Youth empowerment and education
Community transformation through honest storytelling
Job Purpose
The Founding Volunteer Digital Marketing Director will play a leading role in shaping and driving the organisation’s digital growth, audience engagement, visibility, and marketing strategy.
You will oversee the development and execution of digital marketing initiatives that amplify our mission, expand community reach, strengthen audience relationships, and support long-term organisational growth.
This role requires leadership, creativity, strategic thinking, collaboration, organisation, and a passion for advocacy, healing, and truth-based storytelling.
About the Role
The Founding Volunteer Digital Marketing Director will:
Lead the organisation’s overall digital marketing strategy
Develop campaigns that increase visibility, engagement, and audience growth
Oversee digital outreach across:
social media
email marketing
SEO
podcast promotion
YouTube growth
community campaigns
Support audience acquisition and retention strategies
Help shape the organisation’s digital identity and online presence
Collaborate with outreach, SEO, content, production, and creative teams
Analyse performance metrics and recommend growth improvements
Assist in building scalable marketing systems and workflows
Help lead and coordinate volunteer marketing contributors as the organisation grows
This role is ideal for someone passionate about building meaningful impact through digital media, storytelling, and community-focused advocacy.
Main Responsibilities / Key Duties
Develop and implement digital marketing strategies
Lead audience growth and engagement initiatives
Support podcast, YouTube, and website promotion
Oversee campaign planning and execution
Coordinate marketing calendars and communication activities
Analyse digital performance metrics and audience trends
Improve brand visibility and online reach
Collaborate across creative, outreach, and production teams
Help establish scalable systems and workflows
Support membership growth, partnerships, and community engagement efforts
Assist in mentoring or coordinating volunteer contributors where needed
Skills, Experience & Requirements
Essential Skills & Qualities
Leadership & Strategy
Strong leadership and organisational skills
Strategic thinker with growth-oriented mindset
Ability to coordinate projects and teams effectively
Problem-solving and decision-making abilities
Marketing & Digital Growth
Understanding of digital marketing principles
Knowledge of audience engagement and growth strategies
Experience with content promotion and digital campaigns
Ability to analyse campaign and audience performance
Communication & Collaboration
Strong written and verbal communication skills
Ability to work collaboratively within a remote team
Professional and mission-aligned communication style
Personal Attributes
Passionate about advocacy, healing, education, and social impact
Self-motivated and proactive
Creative and adaptable
Calm under pressure and solution-focused
Mission-driven with strong commitment to community impact
Desirable Experience
Experience in any of the following areas is desirable but not essential:
Digital marketing strategy
Social media marketing
SEO and content optimisation
Email marketing and automation
Podcast or YouTube growth strategy
Campaign management
Media production or journalism
Community engagement and audience retention
Branding and communications
Analytics and reporting
Leadership or team coordination
NGO, advocacy, or mission-driven organisations
Experience using tools such as:
Google Analytics
Mailchimp
Canva
HubSpot
SEMrush
would be beneficial but not essential.
Lived experience, passion, initiative, determination, and alignment with our mission are equally valued.
What You Will Gain
Founding leadership experience within a purpose-driven media organisation
Opportunity to shape and lead the organisation’s digital marketing direction from the ground up
Direct involvement in a platform advocating for healing, justice, and truth
Hands-on experience building campaigns, systems, and audience growth strategies
Leadership and portfolio-building opportunities
Long-term opportunities as the organisation expands globally
Potential pathway into paid leadership opportunities as funding and growth increase
We believe in collectivism over individualism. As the platform grows, your opportunities, leadership, and influence grow with it.
Additional Notes
This role may not be suitable for individuals who:
Prefer low-responsibility volunteer work
Dislike leadership, planning, or strategic decision-making
Are seeking immediate paid employment
Prefer avoiding collaboration or team coordination responsibilities
Are uncomfortable working with advocacy or sensitive social topics
Next Steps
Shortlisted applicants will be invited to participate in a practical discussion focused on digital growth strategy, campaign ideas, audience engagement, leadership approach, and long-term vision planning.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a creative and passionate Social Media Manager to grow our online presence, create engaging content, and support impactful campaigns across multiple platforms.
Join Activists Without Borders and help amplify campaigns for human rights, climate justice, nature, and global activism.
Requirements:
• Experience using Canva
• Basic video editing skills
• Familiarity with all major social media platforms
• Fluency in English
If you care about creating change through media and activism, we’d love to hear from you.
Send your CV and a short introduction, along with links to your creative work or social media channels you have managed.
Empowering Voices, Defending Rights, and Creating Change
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Senior Data Analyst to join now-u and help us better understand how users interact with our app and digital platforms. This is a great opportunity for someone who enjoys working with data, solving problems, and turning insights into meaningful improvements that can support positive social impact.
In this role, you will work closely with the Insights, Marketing, and Development teams to analyse data, improve reporting, and help the organisation make more informed decisions around user engagement and retention. You will also support the creation of dashboards and reports that help teams better understand user behaviour and performance across campaigns and platforms.
We are looking for someone with strong analytical skills, experience working with data and reporting tools, and the ability to communicate insights clearly to different audiences. Someone proactive, collaborative, and comfortable working across teams in a fast-paced and purpose-driven environment would be a great fit for this role.
Please submit your CV together with a short summary of your relevant experience in data analytics, reporting, dashboards, and digital or product analytics. Candidates are encouraged to highlight experience with tools such as Google Analytics, Firebase, SQL, or data visualisation platforms.
Shortlisted candidates may be asked to complete a short analytical task as part of the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Volunteer SEO Strategy Manager
Job Title
Volunteer SEO Strategy Manager
Location
Fully Remote
Hours
Flexible dedication
Reporting To
Podcast Production Director
About Us
Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.
We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, and community initiatives, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.
Our content focuses on:
Job Purpose
The Volunteer SEO Strategy Manager will play a critical role in increasing the visibility, reach, and digital impact of our platform across search engines and online platforms.
You will be responsible for developing and implementing SEO strategies that help our podcast episodes, YouTube content, articles, campaigns, and educational resources reach wider audiences globally.
This role requires strategic thinking, creativity, research skills, digital awareness, organisation, and a passion for mission-driven storytelling and advocacy.
About the Role
The Volunteer SEO Strategy Manager will:
This role requires both analytical thinking and creativity, with the ability to ethically amplify sensitive, truth-based storytelling while respecting the organisation’s values and mission.
Main Responsibilities / Key Duties
Skills, Experience & Requirements
Essential Skills & Qualities
SEO & Digital Strategy
Communication & Collaboration
Organisation & Systems
Personal Attributes
Desirable Experience
Experience in any of the following areas is desirable but not essential:
Lived experience, passion, determination, and alignment with our mission are equally valued.
What You Will Gain
We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.
Additional Notes
This role may not be suitable for individuals who:
Next Steps
Shortlisted applicants will be invited to participate in a practical discussion focused on SEO strategy, audience growth ideas, digital optimisation, and collaborative workflow planning.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an Email Marketing & Retention Manager to help build, improve, and manage the communication systems that support audience engagement, membership retention, fundraising campaigns, and community growth across the organisation.
About the role:
As Email Marketing & Retention Manager, you will be responsible for developing and implementing email marketing strategies, retention campaigns, and audience communication systems that strengthen relationships with members, supporters, and the wider community.
You will help create structured communication journeys that improve engagement, increase retention, and support organisational growth through ethical and mission-aligned marketing practices.
This role sits at the intersection of CRM management, analytics, automation, content strategy, and customer experience. Your work will directly affect how people connect with the organisation, engage with campaigns, participate in membership services, and remain informed about our work and mission.
Experience Qualification and Requirements
Formal qualifications are desirable but STRONG experience, initiative, and passion beat and top this always.
Main Responsibilities / Key Duties
· Develop, manage, and optimise email marketing campaigns across onboarding, newsletters, fundraising, retention, and community engagement.
· Build and maintain automated communication workflows and audience journeys.
· Manage audience segmentation to ensure communications are personalised, relevant, and effective.
· Work with the Analytics and Insights team to monitor, analyse, reforecast, and report campaign performance.
· Track retention, engagement, conversion, and communication performance metrics.
· Collaborate with design and content teams to create engaging email templates, messaging, and campaign visuals.
· Ensure consistency in tone, branding, and messaging across all communication channels.
· Manage CRM systems, subscriber databases, and email marketing platforms effectively.
· Ensure accurate data flows between CRM systems, automation tools, and analytics platforms.
· Support fundraising and promotional campaigns through strategic communication planning.
· Implement A/B testing and optimisation strategies to improve campaign performance and engagement.
· Monitor the effectiveness of offers, promotions, and retention campaigns within target audiences.
· Maintain audience lists and communication systems in compliance with GDPR and ethical data practices.
· Support the development of long-term retention and community engagement strategies.
· Document workflows, reporting processes, and campaign structures clearly for continuity and collaboration.
· Work within existing organisational systems while recommending improvements where appropriate.
· Collaborate with safeguarding, digital, and operations teams when handling sensitive or protected audience data.
Essential Skills and Experience
· Minimum of 3+ years experience in Email Marketing, CRM, or Retention Management.
· Strong experience managing email marketing campaigns from planning through execution and reporting.
· Practical experience using email marketing platforms such as Mailchimp, HubSpot, Salesforce Marketing Cloud, Klaviyo, or similar systems.
· Strong written and verbal communication skills.
· Experience using analytics and data insights to improve audience engagement and retention.
· Ability to manage multiple campaigns, workflows, and deadlines effectively.
· Understanding of CRM systems, automation tools, and audience segmentation strategies.
· Strong organisational skills and attention to detail.
· Ability to work collaboratively across digital, design, and content teams.
· Understanding of GDPR principles and ethical communication practices.
· Equivalent professional or voluntary experience accepted.
Desirable Skills and Experience
· Experience working within non-profit, CIC, advocacy, or community-led organisations.
· Experience supporting fundraising or membership campaigns.
· Familiarity with SMS marketing, push notifications, or multi-channel retention systems.
· Experience building automated customer or member journeys.
· Understanding of behavioural engagement and retention strategy.
· Experience using reporting dashboards and campaign analytics tools.
· Experience working in media, education, healing, or social impact environments.
What This Role Requires:
· Strong understanding of email marketing systems and retention strategy.
· Ability to create audience-focused communication campaigns.
· Understanding of CRM management and audience segmentation.
· Confidence working with analytics, reporting, and performance tracking.
· Ability to work independently while collaborating within wider digital systems.
· Comfort working within safeguarding, ethical communication, and data protection frameworks.
· formal qualifications is desirable but STRONG experience and passion beats and tops this always.
What This Role Offers You:
· Founding role in a community-owned digital infrastructure and communications project.
· Leadership-level experience building ethical communication systems for social impact.
· Opportunity to develop advanced skills in CRM, retention, automation, and digital engagement strategy.
· Direct contribution to education, membership, healing, and survivor-centred services.
· Experience working alongside digital teams, strategists, designers, and systems leads.
· Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.
What This Role Is Not For:
· People only interested in commercial or profit-driven marketing.
· Anyone uncomfortable working with serious or sensitive subject matter.
· Those seeking immediate or guaranteed income.
· Individuals unwilling to work with data, reporting, or structured communication systems.
· People who prefer not to work within shared systems, ethical standards, and collaborative processes.
If you believe communication should build trust, empower communities, and strengthen collective growth — and that ethical digital engagement can support healing, education, and social transformation — this role gives you the chance to help build the communication foundations of Tell My Truth and Shame the Devil C.I.C.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Zambia Orphans Aid UK (ZOA-UK) is looking for part-time volunteers to support our Digital & Communications work. The ideal candidates will have passion for all things digital and an interest in international development. We are seeking people who have good digital understanding, a flare for design and experience of creating social media content across a range of platforms.
You will possess a positive attitude together with a proactive approach to problem solving. You will be home-based and have the freedom to set your own hours, so self-motivation is essential.
Volunteers support ZOA-UK’s communications and digital activities to increase the reach, profile and influence of the charity and build our brand as a leading charity supporting orphans and vulnerable children in Africa. The volunteers will support the small team to create a cohesive and effective approach to delivering our messages to target audiences, driving supporter engagement and donations, and raising awareness of the needs of orphans and vulnerable children in Zambia.
Range of likely duties to include:
1. Write up case studies and stories of change and ensure they and accompanying photographs and video footage are stored securely in our image and case study database
2. Help build our social media activity to achieve measurable outcomes in terms of raising awareness, and increasing numbers of supporters who convert to become donors
3. Create and schedule inspiring content for social media channels – Instagram, facebook, X, linkedin, ticktock etc
4. Create blogs, infographics and other content for our wordpress website, supporter newsletters and annual report
To give orphans, vulnerable children and young people in Zambia the tools to change their future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote
Type: Freelance with potential to grow
We are looking for a creative and strategic Social Media Manager to join our team and support the growth of an exciting lifestyle and wellness brand. This is a unique opportunity to play a pivotal role in building and managing the digital presence of a brand that blends health, wellness, community, and lifestyle.
What You’ll Do
Develop and implement a results-driven social media strategy across platforms (Instagram, TikTok, Facebook, LinkedIn, Pinterest)
Create engaging, on-brand content (graphics, captions, reels, stories) to drive awareness, engagement, and conversions
Manage content calendars, ensuring consistent posting and alignment with campaigns
Monitor analytics and deliver insights to continuously improve performance
Engage with the community — responding to comments, messages, and building relationships with followers and influencers
Stay up to date with trends in wellness, lifestyle, and digital media to keep the brand relevant and ahead of the curve
What We’re Looking For
Proven experience in social media management (agency or brand side)
Strong understanding of wellness, lifestyle, and community-driven content
Proficiency with tools such as Canva, Meta Business Suite, Later/Buffer, or similar
Excellent copywriting skills and a good eye for design and brand storytelling
Ability to analyse metrics and translate them into actionable strategies
Creative thinker, highly organised, and able to work independently
Nice to Have
Experience with influencer outreach and partnerships
Paid ads management (Meta, TikTok, Google)
Interest in health, wellness, or lifestyle sectors
Why Join Us?
You’ll be joining a dynamic team at an exciting time of growth, with the chance to make a real impact in shaping the voice and presence of a wellness brand that is gaining traction in both the UK and US markets. This is not just about managing social media — it’s about being part of a mission-driven movement that inspires healthier, more abundant living.
Note : This is a voluntary position for women only under the provisions of the Equality Act (2010), Schedule 9, Part 1. Such positive recruitment action is justified whenever it is a proportionate means of achieving a legitimate aim.
The Abundant Woman empowers women with support, wellness, and community, fostering resilience and sisterhood for abundant, fulfilling lives.
The client requests no contact from agencies or media sales.