General administrator volunteer roles in Manchester

Our Admin Volunteers provide vital support to our staff and volunteers to help us reach as many people as possible with the Mary’s Meals story and help us keep our promise to the 3 million children we feed every day. Pease note that the admin volunteer role is not always available in all regions of the UK - please enquire for more information.

What is the role of an Admin Volunteer?

The role of Admin Volunteer may involve:

• Conducting research
• Data entry
• Contacting organisations to offer talks or promote our campaigns 
• Helping us to thank our supporters
• Supporting event organisation
• Providing general admin support
• Allocating volunteer speakers to booked talks

What difference will i make?

• You will enable us to reach more people with the story of Mary’s Meals
• You will support our staff in their work to feed the next hungry child
• You will help us find new places to give talks, and support volunteers who are giving these talks to have all the information they need
• You will ensure our records are up-to-date and accurate
• You will help us provide a good service to supporters

What support and resources will i receive?

• Support, encouragement, and guidance from your local Supporter Engagement Officer
• A comprehensive induction to Mary’s Meals
• Opportunities to join online or in person volunteer meetings and briefings
• Resources to fulfil your role
• A regular volunteer update e-mail

What are the benefits of volunteering for Mary's Meals?

• Feeling part of the global Mary’s Meals movement to end world hunger
• Learning new skills and gaining experience as part of a growing and vibrant organisation
• Meeting new like-minded people
• Increasing confidence and team-working skills
• Developing communication skills (verbal and written)
• Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.

*Please note that the Admin Volunteer role is not currently available in East Midlands, East England, Liverpool, London & the South East - please find other volunteering opportunities on the Mary's Meals website�� 

About QuilomboUK

QuilomboUK is a forward-thinking organization dedicated to fostering diversity, equity, inclusion (D&I), and social justice. Through our People First approach, we aim to create workplaces where every individual feels respected and empowered. Join our remote team to play a vital role in ensuring seamless HR operations that uphold our values and compliance standards.

Role Overview

As a Talent Administrator, you will be the backbone of the Talent Advisory team, ensuring smooth HR processes, meticulous record-keeping, and compliance with legal and organisational standards. Your work will focus on exit procedures, HR documentation, administrative support, and data protection, enabling the team to operate efficiently while advancing QuilomboUK’s mission. This role is perfect for an organised, detail-oriented professional who thrives in a remote environment and believes in the power of equitable systems.

Key Responsibilities:

Exit Procedures & Offboarding

• Manage end-to-end exit processes for resignations, retirements, and contract conclusions, ensuring a respectful and consistent experience.
• Conduct exit interviews (virtually), document feedback, and share insights with the Talent Advisory team to identify trends and improve retention.
• Collaborate with Legal, IT, and managers to ensure the timely return of equipment and access revocation.

HR Records & Compliance

• Maintain accurate and up-to-date HR records (digital and physical), including contracts, right-to-work documents, and visa expiry dates.
• Prepare audit-ready documentation for internal and external compliance reviews (e.g., GDPR, ISO standards).
• Track and renew right-to-work checks, visas, and other legal requirements, flagging expiries proactively.

Administrative Support

• Assist the Talent Advisory team with administrative tasks, including drafting ER case correspondence, updating HRIS data, and generating reports.
• Manage HR system updates (e.g., employee status changes, promotions) and ensure data integrity across platforms.
• Coordinate team calendars, meetings, and training sessions to optimise workflows in a remote setting.

Data Protection & Security

• Serve as the first point of contact for data protection queries, ensuring compliance with GDPR and company policies.
• Train employees and managers on the secure handling of sensitive HR information in a remote work environment.
• Monitor access permissions to HR systems and escalate potential breaches to the Manager: Talent Advisory.

Qualifications

• Experience: 1+ years in HR administration, data management, or a similar role. Exposure to remote work environments is a plus.
• Skills:
• Exceptional attention to detail and organisational skills.
• Proficiency in HRIS platforms (e.g., BambooHR, Workday), Google Products, and virtual collaboration tools.
• Strong written communication skills for drafting policies, reports, and employee correspondence.
• Knowledge:
• Understanding of GDPR, UK right-to-work requirements, and fundamental employment law.
• Familiarity with D&I principles and their application to HR processes.
• Alignment: Passionate about QuilomboUK’s mission and commitment to equitable, transparent systems.

Personal Attributes

• A meticulous problem-solver who takes pride in accuracy and compliance.
• Discreet and trustworthy when handling confidential information.
• Proactive self-starter who thrives in a remote, fast-paced environment.
• Team-oriented with a “no task too small” mindset and a commitment to collective success.

Why Join QuilomboUK?

• Impact: Ensure the integrity of HR systems that directly support equity and social justice.
• Flexibility: Work remotely with a team that values work-life balance and inclusivity.
• Growth: Build expertise in HR compliance and data management within a mission-driven organisation.
• Culture: Join a collaborative, values-led team where your contributions are celebrated.

Are you passionate about spirituality, creativity, and making a positive difference through the arts? The Spiritual Arts Foundation (SAF) is looking for a General Manager to help us coordinate, organise, and inspire our growing community of artists and volunteers.

The Spiritual Arts Foundation is the UK’s first arts organisation dedicated to exploring and promoting spirituality in the arts. Founded by musician and composer Clifford White, SAF now represents over 200 creative members — including artists, writers, filmmakers, performers, and musicians — each contributing their own unique perspective on spiritual creativity. Our website hosts hundreds of in-depth member articles, interviews, and features exploring the intersection between art, consciousness, and the human spirit.

We also run the Spiritual Creatives Meetup group, with more than 2,400 members, hosting events, talks, and creative gatherings both online and in person. Alongside this, we are developing exciting new projects including Spirit Songs, our upcoming record label, as well as plans for festivals, workshops, and exhibitions that celebrate and inspire spiritual creativity.

The General Manager will work closely with the Founder to turn ideas into action. This is a communications-focused, hands-on role that involves supporting volunteer teams, managing projects, coordinating events, and ensuring everything runs smoothly. You’ll help oversee multiple initiatives — from fundraising and planning new creative ventures to maintaining communication between teams and keeping projects on track.

Key areas of involvement include:

• Coordinating volunteers and team communication

• Helping to plan and schedule events, particularly for our Spiritual Creatives community

• Supporting the launch of Spirit Songs, our new record label

• Assisting with fundraising and partnership development

• Maintaining our online presence (WordPress and social media)

• Supporting creative planning and strategy alongside the Founder

This is an unpaid volunteer role, but if we are successful in raising funding, it has the potential to become a paid position for the right person.

This role would suit someone who is organised, practical, calm, and creative, with an interest in spirituality, arts, and community development. Experience in any of the following areas would be helpful — arts management, events, marketing, communications, or project coordination — but we are open to all backgrounds if you’re passionate and willing to learn.

You’ll be part of a welcoming, imaginative, and purpose-driven community, helping to shape the next chapter of the Spiritual Arts Foundation’s journey. The role is flexible, remote, and collaborative, allowing you to contribute in ways that suit your skills and availability.

If you’re inspired by the idea of bringing people together to explore spirituality through art — and want to help an innovative organisation grow and flourish — we’d love to hear from you.

Job Title: Operations Assistant (Volunteer Role)

Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week

About the Role

We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.

Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide day-to-day operational and administrative support to the CEO and Operations Manager.

• Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.

• Maintain accurate records, systems, and documentation to support efficient workflows.

• Help track budgets, invoices, and expenses in coordination with the Operations Manager.

• Support meeting preparation, including agendas, minutes, and follow-up actions.

• Coordinate logistics for internal and external meetings, events, and travel.

• Liaise with stakeholders, suppliers, and partners in a professional and timely manner.

• Contribute ideas to improve processes and enhance organisational efficiency.

• Provide general administrative support as required across the organisation.

Skills & Qualities We’re Looking For

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication abilities.

• A proactive, can-do attitude with the confidence to work alongside senior leadership.

• Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).

• Ability to prioritise tasks and manage time effectively.

• Flexible and adaptable, with a willingness to take on varied responsibilities.

• Previous experience in operations, administration, or project coordination is desirable but not essential.

What You’ll Gain

• Direct experience working with a CEO and Operations Manager.

• A unique insight into both the strategic and operational running of an organisation.

• Opportunities to develop skills in project coordination, administration, and process improvement.

• Flexibility to fit the role around other commitments.

• Clear potential for the role to develop into a permanent, paid position.

Additional Information

This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.

We’re looking for organised, reliable people to help keep our programmes running smoothly behind the scenes and on the ground. 

As a Programme Support Volunteer, you’ll help with the coordination and delivery of our community projects and activities. You’ll assist with planning, preparation, data collection and general support across our programmes to ensure everything runs efficiently and participants have a positive experience.

This is a varied and rewarding role for anyone who enjoys helping things run well and being part of a supportive, community-focused team.

What You’ll Be Doing

• Supporting the planning and coordination of programme activities and events
• Helping prepare materials, resources and schedules before sessions
• Assisting with registration, attendance and record-keeping
• Collecting feedback and evaluation data to support monitoring and reporting
• Communicating with participants, volunteers and staff to share updates
• Providing general administrative and logistical support as needed

Skills and Qualities We’re Looking For

• Good organisational and communication skills
• Teamwork and reliability
• Basic computer skills (Microsoft Office or Google Workspace)
• Attention to detail and accuracy when handling information
• Flexible and adaptable approach to changing needs
• Respect for confidentiality and safeguarding principles

What You’ll Gain

• Experience supporting the delivery of community projects and events
• Opportunities to develop coordination, communication and admin skills
• Insight into how charities plan, monitor and evaluate programmes
• The satisfaction of helping projects run smoothly and effectively

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

We're looking for a finance assistant volunteer who can support the financial administration of the charity using our finance software,  Xero. We The volunteer will support the Chair to undertake regular financial tasks such as budgeting, reporting, and audits while ensuring financial transparency. 
 

Key Tasks and Objectives

• Support the financial management of the Charity using Xero
• Data Entry: Recording financial transactions such as donations, invoices and expenses into our finance software, Xero.
• Weekly Reconciling income into Xero from GoCardless, Stripe, PayPal and other third-party agencies that facilitate donations being made to the charity.
• Maintain financial and accounting records, ensuring accuracy and consistency
• Assist with preparing payroll and/or pension information for submission to an external payroll provider (when required)
• Assist with the preparation of the accounts, quarterly and annual accounts for accountant annually as well as supporting funder financial reports
• Track the financial situation of projects
• Ensure that all necessary financial information is recorded accurately
• Assist with financial forecasting and budgeting
• Document Management: Organising and filing receipts, invoices, and other financial documents (digitally).
• Assist the Chair, volunteers or members of staff in understanding and using the accounting software
• Any other tasks that may be required from time to time or during the final accounts period, as appropriate.
• Assist with general administration relating to finances

Key Skills or Qualifications

Essential:

• Knowledge and experience of using Xero accounting software, including tracking project spending, managing volunteers’ expenses and department spending, uploading invoices, reconciliation, etc.
• Understanding of tracking financial data and information
• Experience of working in a bookkeeping role
• Accurate and up-to-date knowledge and experience of charity finance, SORP and other relevant frameworks
• The ability to quickly understand the needs of and challenges faced by our small charity organisation
• Strong numeracy and financial management skills
• Strong organisational skills
• Comfortable working remotely
• Ability to maintain strict confidentiality
• Ability to quickly understand the needs of our team, organisation and users of our services (we are not expecting you to have an awareness of the condition we support)
• Good initiative and ability to work with little direct supervision, but will ask for help when needed
• Ability to work flexibly on your own and as part of a team with enthusiasm and commitment

Desirable:

• Knowledge of charity accounting including restricted and unrestricted funding 
• Understanding of financial management within a charity
• Verbal communication skills
• Competent with communication tools

Key Benefits

You will come part of our small, friendly, forward-thinking charity team. We are focused on reaching people who may not have heard about the Charity or about the condition. 

You would have a key role in ensuring good financial administration, which is crucial to the continued work of Burning Nights CRPS Support. This is a fantastic opportunity for you to make a real difference to a small charity. You will be involved in ensuring we manage our financial inputs and outgoings in order to maintain the services and support we provide, allowing us to be a sustainable charity and fulfil our aims.

Volunteering Time: 7-15 hours per week 

The Stroke Association - Fundraising Project Volunteer

Our Regional Fundraising Team work closely with individuals, groups, and organisations who are raising money for us or have the potential to raise funds. This can be through our campaigns, active challenges, partnerships or through their own ideas. Fundraising is important to our charity as our specialist support, research and campaigning are only possible with the generosity of supporters. In this role you will help with projects that will help us find new fundraising supporters, help with promoting our campaigns or be involved with ensuring our supporters have a fantastic experience

What the role involves:

As a fundraising project volunteer, there are a wide range of activities that you might be involved with. When you enquire about volunteering, we will find out about your interests and skills to find the right projects for you to support us with. Tasks may vary throughout the year. They include:

• Researching organisations and community groups that may be able to support the charity financially.
• Promoting our fundraising campaigns in communities to encourage them to get involved.
• Helping ensure our supporters have a great experience by thanking them, wishing them good luck or sharing charity updates. This could be through cards, emails or phone calls.
• General administrative tasks on word or excel.
• Support with our events in person if they are near to you. This could involve meeting fundraisers, cheering along our runners or talking about the charity.

Who the role might suit:

• To be an effective fundraising project volunteer you will need a methodical approach to work and be able to follow agreed systems and processes.
• Our fundraising project volunteers need to be thorough with a good eye for detail, and able to use office equipment and relevant computer software.
• Some of the tasks involved will need you to be someone who can communicate effectively in writing, over the phone and in person.
• You will have ongoing support from our staff but will spend much of your time working on your own so you will need to be someone who is comfortable working without direct supervision.

What the role can offer you personally:

• Being a fundraising project volunteer means you will gain practical experience of working in a busy team, supporting our ongoing work and on a variety of projects that make a real difference to people’s lives. 
• The role provides an opportunity to learn new keyboard and IT skills and use various software and database packages.
• Fundraising project volunteers also find it helps them develop new skills with a well-respected charity which can improve their CV and employability.
• You would be able to see how your support has made an impact by seeing the amount of money raised or hearing feedback from our supporters.

Training for this role:

We provide all of our volunteers with training, so they feel confident in the role and give the best possible support to stroke survivors.

Essential training for the role will include some modules on our learn system, such as GDPR, safeguarding and information security. Other training may be required depending on the tasks you complete. We will confirm this as part of your induction.

We also offer a range of optional training courses to support you in your role and to support your knowledge of the Stroke Association.

We also offer ongoing support and expenses where appropriate.

Where and when you would volunteer:

The role is a remote volunteering role that you will complete from home at a time that suits you. There may be times when we invite you along to virtual meetings, but times would be discussed.

A Disclosure and Barring Service (DBS) check, an Access NI check or membership of the Protecting Vulnerable Groups (PVG) scheme is not required for this role.

Our vision is for there to be fewer strokes, and for people affected by stroke to get the help they need to live the best life they can.

Our core purpose is to be the trusted voice of stroke survivors and their families. We want to drive better outcomes in stroke prevention, treatment and lifelong support for everyone affected by stroke.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Overview of the role

Warrington Foodbank are seeking someone to take the lead in organising and  monitoring the work of our Board of Trustees, liaising between members to ensure our strategy and operations remain on track. As our Secretary of Trustees you will lead the administrative duties of the Board of Trustees, ensuring that its activities are conducted within the legal requirements, with board meetings being properly administered.

Responsibilities

As a trustee you will share collective responsibility for the governance of the food bank and all decisions made by the board, ensuring the organisation is well run, fulfils its mission, is compliant with charity law and that the charity is open and accountable. 

The Secretary of Trustees is responsible for leading on the administrative duties of the food bank and Board of Trustees. They will ensure that the foodbank’s activities are conducted within legal requirements, and that board meetings are properly administered. The Secretary will also lead on the development and management of policy schedules, ensuring that the Board of Trustees are aware and kept up to date regarding their legal, regulatory, and governance responsibilities.

Key tasks:

• to ensure that there is a record of all Trustee Board correspondence to ensure that details of Trustee meetings are circulated to the board together with minutes of the previous meeting and any other instructions in good time to ensure the trustee board meets its legal obligations, including reporting, meeting charity and company law, as well as insurance requirements

• to ensure all relevant stakeholders are informed of the annual general meeting (AGM)

• to ensure that the annual report (to accompany the annual accounts) is produced and sent to the relevant charity regulator body (Charity Commission of England & Wales).

Other responsibilities, along with the Board of Trustees, include:

• to approve, support and guide the charity’s purpose, vision, strategy, goals and objectives 

• to manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk, and not over-commit the charity

• to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate

• to ensure that key risks are identified, monitored and controlled appropriately

• To ensure appropriate financial plans are in place, budgets are monitored, and progress is evaluated

• to review and approve financial statements 

• to help promote the organisation to key stakeholders and beneficiaries

• to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equality, diversity and inclusion, safeguarding, and GDPR compliance/data protection

• to prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.

About you:

We are looking for people who want to help their local community. Our ideal candidates would demonstrate: 

• a knowledge of and commitment to the work of Warrington Foodbank 

• previous experience or an ability in:

  • secretarial or administrative work

  • managing project and keeping them on schedule

  • coordinating the activities of a group or individual

• add any further essential qualities the food bank is looking for, to fit in with any strategic objectives the food bank may have.

Benefits of volunteering:

• feeling you are making a difference whilst volunteering with us

• meeting new people and being part of a motivated team who share a passion to eradicate poverty in our community

• building a movement of change with our volunteers, staff, and the people who use our food bank

• bringing our staff, volunteers, and trustees together to achieve our vision

• gaining a greater insight and understanding of local agencies and partnerships.

Impact of your role

By leading on the administrative matters of the food bank board, you are part of providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting, or anyone who comes into contact with Warrington Foodbank.

Support

A full trustee induction is in place to support the prospective candidate within their role, as well as access to local voluntary action trustee training. 

Please Note:

• You must be 16 or over and must not be disqualified from acting as a trustee and declare any conflict of interest while carrying out the duties of a trustee.

• Trustees are appointed for a three-year term of office.

• This is a voluntary position.

We are looking for remote phone volunteers to respond to client and general enquiries using our Webex app.

Why we want you
To speak directly to those in financial crisis and arrange help for them.

What you will be doing

• Speaking to individuals on the phone (Via Webex)
• Assessing their eligibility for a food parcel and other help from the foodbank
• Taking down their details to arrange food parcel and other help

The skills you need

• Good listening skills
• Ability to manage conversations, sometimes difficult conversations
• Supporting as part of a team

What's in it for you

• Giving hope and arranging help to those who are in difficult situations
• Having a positive impact in your community

JOB PURPOSE:

This Role Turns Data Into Action for Community Impact

At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.

This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.

Purpose of the Role

This role exists to:

• Maintain and manage donor databases with accuracy and security
• Track donor engagement, contributions, and interactions
• Analyse donor behaviour and generate insights to inform campaigns and communications
• Support the Fundraising Director and Communication Specialists with data-driven strategies
• Ensure compliance with GDPR, safeguarding, and CIC policies
• Provide reporting on donor activity, trends, and retention strategies

You are the link between data, strategy, and donor trust.

About the role:

To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience. 

Why This Role Matters

Effective donor data management:

• Strengthens relationships and trust with supporters
• Optimises campaign targeting and impact
• Provides insight for strategic decisions and long-term planning

Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
• Competence in data entry, tracking, and ensuring data accuracy.
• Experience analysing fundraising or donor engagement data.
• Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
• Knowledge of GDPR, data protection principles, and ethical data handling.
• Experience in non-profit donor relations, fundraising support, or CRM administration.
• Ability to generate clear reports and visualisations for leadership.
• Strong attention to detail and organisational skills.
• Collaborative skills to work with communications, fundraising, and digital teams.
• Ability to identify patterns, trends, and actionable insights from data.
• Problem-solving skills to improve donor systems and processes.

Desirable / Can Be Developed

• Experience supporting segmentation and targeted donor communications.
• Familiarity with donor engagement analytics and reporting dashboards.
• Experience in donor stewardship planning and personalised outreach.
• Understanding of the operational needs of volunteer-led organisations.
• Ability to work with multiple systems and integrate data from different platforms.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in donor relations, fundraising, or data management is highly valued.

Main Responsibilities/ Key Duties

• Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
• Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
• Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
• Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
• Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
• Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
• Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
• Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
• Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
• Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
• Flag data quality issues or system gaps and recommend solutions to leadership.
• Contribute to planning for scaling donor management systems as the CIC grows.
• Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
• Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.

What You Gain

• Founding experience in donor relations and data-driven fundraising
• Strategic insight into community-based fundraising and supporter engagement
• Leadership exposure in managing sensitive information and reporting
• Priority consideration for future paid roles
• Direct contribution to C.I.C sustainability and long-term impact

This role builds data stewardship, analytical thinking, and donor engagement skills.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Data is about people, not numbers.

If you know that:

• Trust is built through care and accuracy
• Privacy is a safeguarding issue
• Respect keeps relationships strong

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

White Ribbon Alliance UK are seeking passionate and dedicated individuals to join as Trustees. In this role, you will be instrumental in governing our charity and ensuring we achieve our mission to promote maternal health and rights. Trustees serve for a term of three years, with the possibility of renewal at the end of the term. We are looking to fill the positions of General Trustees, Board Chair, Treasurer, and Compliance Officer. Your strategic vision, commitment, and ambassadorial efforts will be vital in driving our organisation forward and making a significant impact on the communities we serve. Below is the role description and instructions on how to apply.

JOB DESCRIPTION

Statutory Duties of a Trustee 

Trustees share ultimate responsibility for governing the charity and directing how it is managed and run. This includes: 

• Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy. 

• Ensuring compliance with the governing document (constitution or articles of association), charity law, company law and other relevant legislation or regulations. 

• Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects, for the benefit of the public. 

• Ensuring that the organisation defines its goals and evaluates performance against agreed targets. 

• Safeguarding the good name, reputation, and values of the organisation. 

• Ensuring the effective and efficient administration of the organisation, including appropriate policies and procedures. 

• Ensuring the financial stability of the organisation. 

• Protecting and managing the property of the charity and ensuring the proper investment of its funds. 

• Following proper arrangements for the appointment, supervision, support, appraisal and remuneration of senior staff. 

• Scrutinising board papers, leading discussions, and providing independent, creative judgement on key issues.

• Offering advice and guidance on new initiatives, risks, or opportunities. 

Ambassadorial Contributions 

In addition to their statutory duties, Trustees are requested to use their specific skills, knowledge, networks, or experience to strengthen the board’s work according to their skills, capabilities, interests and available time. This includes: 

• Promoting the charity's mission and values: Trustees should consistently advocate for the charity's goals and principles in various settings, ensuring that the organisation's message is clearly communicated. 

• Representing the charity at external events: Trustees should attend and participate in meetings, conferences, and other events on behalf of the charity, acting as its official representatives. 

• Engaging with media: Trustees should be prepared to speak to the media about the charity's work, providing insights and information that highlight the organisation's impact and importance. 

• Leveraging personal and professional networks: Trustees should use their connections to support the charity's objectives, whether by opening doors to potential supporters, funders, collaborators, or influencers. 

• Cultivating strategic partnerships: Trustees should engage with stakeholders across healthcare, academia, government, and civil society to build and maintain relationships that benefit the charity. 

• Supporting fundraising efforts: Trustees should actively participate in fundraising activities, helping to secure the resources needed for the charity to achieve its mission. 

By fulfilling these responsibilities, trustees play a crucial role in enhancing the visibility and impact of the charity, ensuring its continued success and growth. 

 Skills and Capabilities Requirements 

Trustees are expected to bring both governance capability and a willingness to champion the charity externally. Essential qualities include: 

• A commitment to the organisation’s mission and values. 

• Willingness to devote the necessary time and effort. 

• Strategic vision and the ability to see the “big picture.” 

• Good, independent judgement and the confidence to speak one’s mind. 

• Ability to think creatively and contribute fresh ideas. 

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship. 

• Ability to work effectively as part of a diverse team. 

• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 

Desirable (but not essential): 

• Strong personal and professional networks, with the willingness to leverage them on behalf of the charity. 

• Experience in advocacy, fundraising, or public speaking. 

• Understanding of the wider charity, health, or social justice sectors in which White Ribbon Alliance UK operates. 

 Time Commitment 

• Statutory duties for general trustees: 8-10 days per year. 

• Statutory duties for Chair, Treasurer, and Compliance Officer: 12-14 days per year (inclusive of general trustee duties). 

Equity, diversity and inclusion

Equity and inclusion are central to White Ribbon Alliance UK’s purpose and how we work. We recognise that maternity harm, discrimination, and exclusion are produced by systems, and that governance must reflect the people most affected by those systems.

We strongly encourage applications from people who:

• Have lived experience of sexual and reproductive health and rights issues

• Are Black or from racially minoritised communities

• Are LGBTQ+, disabled, or neurodivergent or otherwise marginalised by society

• Come from communities underrepresented in charity governance

We value lived experience and community knowledge as expertise. You do not need to fit a traditional Board profile to be a strong Trustee.

We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments to apply or to take part as a Trustee, we will work with you to put these in place.

Remuneration 

This is a volunteer position. Expenses incurred as part of fulfilling the role will be reimbursed. 

Overview of the role

This role involves leading on any and all Health & Safety issues, policies and concerns, ensuring that the Board of Trustees are aware and kept up to date in regard to the legal, regulatory, and governance responsibilities of the charity regarding health and safety.

Key tasks

Trustee (Health & Safety Lead) Responsibilities:

• to ensure that the trustee board understand their legal and regulatory responsibility on matters of health & safety (including manual handling & fire safety, etc.) for the charity

• to ensure, along with operational management support, that all health and safety policies and risk assessments are in place, relevant, and up to date

• to continuously keep up to date with all current health and safety legislation/regulations, informing the board of any changes needed to operational procedures relating to health and safety

• to be the allocated contact for health & safety as outlined on Health and Safety Executive (HSE) poster in each centre

• along with operational management support, to ensure that all relevant staff, trustees and/or volunteers are suitably trained and aware of the correct process to follow if any health and safety concerns arise, including the filling out of incident reports.

Other responsibilities, along with the Bboard of Trustees, include:

• to approve, support and guide the charity’s purpose, vision, strategy, goals and objectives 

• to manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity.

• to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate

• to ensure that key risks are identified, monitored and controlled appropriately

• to ensure appropriate financial plans are in place, budgets are monitored, and progress is evaluated

• to review and approve financial statements 

• to help promote the organisation to key stakeholders and beneficiaries

• to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equity, diversity and inclusion, safeguarding and GDPR compliance/data protection.

• to prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.

About you:

• a knowledge of and commitment to the work of the Warrington Foodbank

• a strong knowledge of Health & Safety legislation and a charity’s responsibility

• an ability to lead on any health & safety matters in a supportive and confident manner

• add any further essential qualities the food bank is looking for, to fit in with any strategic objectives the food bank may have.

Benefits of volunteering:

• feeling you are making a difference whilst volunteering with us

• meeting new people and being part of a motivated team who share a passion to eradicate poverty in our community

• building a movement of change with our volunteers, staff, and the people who use our food bank

• bringing our staff, volunteers, and trustees together to achieve our vision

• gaining a greater insight and understanding of local agencies and partnerships.

Impact of your role

By leading on Health & Safety matters for the food bank, you are part of providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting, or anyone who comes into contact with, Warrington Foodbank.

Support

A full trustee induction is in place to support the prospective candidate within their role, as well as access to local voluntary action trustee training. 

Please Note:

• You must be 16 or over and must not be disqualified from acting as a trustee and declare any conflict of interest while carrying out the duties of a trustee.

• Trustees are appointed for a three-year term of office.

• This is a voluntary position.