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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Chair’s welcome
WCT has been part of the community for more than 40 years. At the heart of what we do is something very simple: helping people to get where they need and want to go, and making it possible for people to remain independent, connected and involved in their community.
Our services are about much more than getting from A to B. They enable people to go shopping, enjoy days out, maintain friendships and social connections, and take part in everyday life. We also work with schools, charities and other community organisations across Wandsworth, helping them provide the transport their communities need.
It is a particularly exciting time to join us. Since our new Chief Executive joined WCT in May 2026, we are finalising our organisational strategy for the next three years – protecting the trusted services people already rely on while looking carefully at how WCT can become stronger, more sustainable and continue to respond to the changing needs of our community.
Our Trustees have an important part to play in that next chapter. We are looking to strengthen our Board with some particular skills and experience, but we are equally interested in the different perspectives people bring. You do not need to have been a Trustee before. We welcome people who share our commitment to inclusion, independence and community, who are curious about our work and who are willing to contribute their experience, ideas and time.
Being a Trustee is a responsibility, but it should also be rewarding and enjoyable. We are a friendly Board, working alongside a committed staff and volunteer team and an organisation with a long history of making a very practical difference to people’s lives.
I hope this pack gives you a sense of who we are, where we are going and what being part of WCT could look like. If what you read interests you, we would be delighted to hear from you.
Hicky Clark
Chair of the Board of Trustees
Wandsworth Community Transport
2. About Wandsworth Community Transport
Wandsworth Community Transport (WCT) has been helping people get out and about for more than 40 years.
Founded in 1982, we provide safe, accessible and affordable transport and opportunities for people to stay independent, connected and involved in community life across Wandsworth.
Today, our work includes:
· Shopmobility – Supporting people to access local shopping safely and independently, with transport and shopping support from our base at Sainsbury’s in Garratt Lane.
· Silver Day Trippers and Road Runners – Affordable outings giving people opportunities to visit new places, enjoy shared experiences and spend time with others.
· Community vehicle hire – Providing minibuses and transport to charities, community groups, sports clubs, places of worship and other local organisations.
· School and contracted transport – Delivering specialist transport, including work in partnership with the London Borough of Wandsworth and local schools.
· Driver training – Sharing our specialist knowledge through MiDAS training for drivers working within WCT and other organisations.
· WCT Community Transport Choir – Founded in May 2018 and made up of people who access our services alongside WCT volunteers. Our choir brings people together through music and performs at local events, day centres and community groups across Wandsworth.
Behind all of this is a committed team of staff, drivers, volunteers and Trustees, together with longstanding relationships across the borough.
Our work is about much more than transport. It is about enabling people to remain independent, build friendships, enjoy new experiences, play a role in their community and stay connected to the people and places that matter to them.
That sense of connection and participation is at the heart of WCT – and has been for more than four decades.
3. Why join our Board now?
WCT is entering an important and exciting new chapter.
Since Peter Edwards, our new Chief Executive, joined in May 2026 we have been finalising our organisational strategy for the next three years. Our focus is on protecting and strengthening the services our community already values, while building a resilient, sustainable and forward-looking organisation.
An important part of this will be diversifying our income and developing new collaborations and partnerships. We want to build on WCT’s strong local relationships, work more closely with other charities, community organisations, funders and businesses, and explore opportunities to work together where our combined experience can create greater impact.
Community participation and innovation will help shape WCT’s future. We want the people who access our services – alongside our volunteers, staff and wider community – to have a meaningful voice in what comes next. By listening, consulting and involving people from the earliest stages, we can understand changing needs, identify new opportunities and develop ideas with our community rather than simply for it.
Alongside protecting our core community transport services, we will actively encourage innovation – exploring new ideas, testing new approaches and learning from what works. This could mean using our transport expertise in new ways, developing new services, or working collaboratively with partners to respond to needs that no single organisation can address alone. Innovation at WCT will always be purposeful: rooted in evidence, shaped by participation and focused on creating greater impact for our community.
This makes it a particularly interesting time to become a Trustee.
New Trustees will be joining a well-established local charity, with strong community relationships, but at a point when there is also real opportunity to contribute to what comes next.
You will have the opportunity to bring your own knowledge, experience and perspective to our discussions, help shape our future direction and work alongside fellow Trustees, our Chief Executive and the wider WCT team as we take the organisation into its next chapter.
In 2027, WCT will celebrate its 45th anniversary – an important milestone for an organisation that has been part of local life since 1982. We want to enter that anniversary year proud of our history, open to new ideas, ambitious for our future and continuing to make a meaningful difference to the communities we are here to serve.
4. Our Board
Our Board of Trustees is responsible for the governance and strategic direction of Wandsworth Community Transport, working closely with our Chief Executive while maintaining the important distinction between governance and the day-to-day management of the charity.
Under the leadership of our experienced Chair, we are a friendly and engaged Board, bringing together a mix of professional expertise, community knowledge and lived experience. Our Trustees come from different backgrounds, and each brings something different to the table. We see that breadth of perspective as a real strength.
Trustees work collectively. No individual Trustee is expected to have all the answers. We ask questions, share knowledge, challenge constructively and support one another in making decisions in the best interests of WCT and the communities we serve.
Most matters are considered by the full Board, although we may establish smaller working groups for particular pieces of work when this is useful.
As WCT moves into its next chapter, we are also strengthening the way our Board works – including Board development, succession planning and more opportunities for Trustees to contribute to strategy.
Above all, we want our Board to be a place where different voices are heard and valued. We welcome challenge, curiosity and new ideas, and we want Trustees to feel able to contribute from their own experience while learning from others.
5. What makes a great WCT Trustee?
You do not need prior trustee experience to make a valuable contribution to the WCT board.
We are interested in people who care about our communities and believe in the importance of independence, inclusion and access to opportunities.
Great Trustees bring different things. You might bring professional expertise, knowledge of Wandsworth and its communities, insight from another sector, lived experience, or simply a perspective that is not currently represented around our Board table.
What matters to us is that you are willing to:
· Share knowledge, experience and ideas.
· Listen to and value different perspectives.
· Think strategically and look at the bigger picture.
· Ask questions and offer constructive challenge.
· Make decisions collectively and take shared responsibility for them.
· Champion inclusion, accessibility and community participation.
· Be curious, open to innovation and willing to learn.
· Act with integrity and always in the best interests of WCT and the communities we serve.
We particularly welcome people who can bring skills and experience to complement those already on our Board and we are committed to broadening the range of voices and perspectives involved in governance.
You will not be expected to arrive knowing everything about charity governance or community transport. We will support you to understand WCT, your responsibilities as a Trustee and the wider context in which we work.
What we are looking for most is people who want to contribute, participate and help us make good decisions together.
6. Trustee role profile
The role
As a Trustee of Wandsworth Community Transport, you will share responsibility with your fellow Trustees for the governance and strategic direction of the charity.
The Board works collectively to ensure that WCT remains true to its charitable purpose, is well governed and financially sustainable, manages its responsibilities and risks appropriately, and continues to deliver meaningful benefit for the people and communities we serve.
Our Chief Executive and staff team are responsible for the day-to-day running of WCT. The role of the Board is to provide strategic leadership, oversight, support and constructive challenge.
As a Trustee, you will:
· Help shape and oversee WCT’s strategic direction and future development
· Ensure that WCT remains focused on its charitable purpose and the needs of the communities it serves.
· Contribute actively to Board discussions and collective decision-making.
· Provide constructive support and challenge to the Chief Executive and senior team.
· Oversee WCT’s financial health and ensure its resources are used responsibly.
· Contribute to oversight of risk, safeguarding, legal and regulatory responsibilities.
· Support WCT’s commitment to diversity, equity, inclusion and accessibility.
· Champion meaningful community participation and ensure that the voices and experiences of the people we serve inform our thinking.
· Help WCT develop strong relationships, collaborations and partnerships.
· Act as an ambassador for WCT and help raise awareness of our work.
· Contribute your own knowledge, skills, networks and experience while respecting the perspectives of others.
· Act with integrity, confidentiality and in the best interests of WCT.
Collective responsibility
Trustees have collective responsibility for the decisions made by the Board. We therefore expect Trustees to prepare for and participate in meetings, contribute thoughtfully to discussions and support agreed decisions.
You will never be expected to manage WCT’s services or take on responsibilities that properly belong to our Chief Executive and staff team.
We want our Trustees to have the space to think strategically: asking the right questions, considering opportunities and risks, listening to our communities and helping WCT make well-informed decisions about its future.
Term of office
Trustees are appointed for a three-year term and may serve for a maximum of nine years, subject to reappointment and WCT’s governing arrangements.
The role is voluntary and unpaid, with reasonable expenses reimbursed in accordance with policy.
7. Who we’re particularly looking for
We want our Board to bring together a strong mix of skills, experience, backgrounds and perspectives.
Following our recent Board skills audit, we have identified some areas where additional experience would particularly strengthen WCT as we move into our next chapter.
You do not need to have previous Trustee experience, and we don’t expect any one person to cover all of these areas. We would particularly love to hear from people with experience in one or more of the following:
Fundraising + income generation
As we diversify our income and develop new partnerships, we would welcome someone with experience of fundraising, income generation or business development.
This might include trusts and foundations, corporate partnerships, individual giving, commissioning, strategic partnerships or other approaches to developing sustainable income.
We are particularly interested in someone who can bring strategic thinking – helping us identify opportunities, build relationships and strengthen our approach to income diversification rather than being expected to personally fundraise for WCT.
Legal + compliance
We would welcome someone with legal, regulatory, governance or compliance experience who can help strengthen the Board’s collective understanding and oversight in these areas.
You might be a practising or former legal professional, work in compliance or regulation, or bring relevant experience from the charity, public or private sector.
Diversity, equity, inclusion + accessibility (DEIA)
Inclusion and accessibility are central to the communities we serve and to the organisation we want WCT to be.
We would welcome someone who can bring knowledge, experience or perspective that helps us continue developing our approach to DEIA across our governance, services, workforce, partnerships and community engagement.
Marketing, communications + social media
We would love to strengthen the Board with someone who understands how good communications can help a charity connect with its community, tell its story and build relationships.
We are particularly interested in experience of marketing, communications, digital engagement or social media – helping us think strategically about how WCT communicates its impact, reaches different audiences and grows its profile across Wandsworth and beyond.
Lived experience + community perspective
Professional expertise is only one form of expertise.
We particularly value lived experience and would welcome people who can bring perspectives shaped by their own life, their communities or their understanding of the people WCT serves.
This might include experience of disability or accessibility barriers, caring responsibilities, ageing, social isolation, community services or community transport – whether personally, through your family or the wider community.
We also want our Board to better reflect the diversity of Wandsworth and encourage applications from people whose voices and perspectives have traditionally been underrepresented in charity governance.
8. Meetings and time commitment
We want prospective Trustees to have a clear and realistic idea of the commitment involved.
Our Board meets six times a year, in person, at 6pm in central Wandsworth. We also hold our AGM in November, which Trustees are expected to attend.
Trustees receive papers in advance of each Board meeting and are expected to take the time to read these and come prepared to contribute to discussion and decision-making.
Most of our governance work is undertaken through the full Board. From time to time, we may establish a small working group for a particular piece of work, drawing on the skills, experience and interests of individual Trustees.
As we develop our new three-year strategy, we also intend to create opportunities for Trustees to come together for strategic planning and Board development outside our regular meeting cycle.
We recognise that our Trustees have work, family and other commitments. We don’t expect everyone to be available for everything, but we do ask Trustees to participate regularly, stay engaged with WCT between meetings where needed and contribute their time and expertise in a way that is manageable and meaningful.
9. Support and development
We want every Trustee to feel welcomed, supported and confident in their role.
You don’t need to arrive knowing everything about WCT, community transport or charity governance. New Trustees will receive an induction to help you understand the organisation, our services, your responsibilities as a Trustee and how our Board works.
You will be supported by our experienced Chair, Chief Executive and fellow Trustees, with plenty of opportunity to ask questions and build your knowledge as you settle into the role.
We also encourage Trustees to get to know WCT beyond the Board table. This might include visiting our services, meeting staff and volunteers, joining one of our outings or community activities, and spending time with the people who access our services. We believe this first-hand understanding is an important part of being an effective WCT Trustee.
As a Board, we are committed to continuing to learn and develop. Trustees will have opportunities to take part in relevant training and Board development, as well as strategic planning sessions as we shape and oversee WCT’s future.
Whether this would be your first Trustee role or you already have considerable Board experience, we want you to feel able to contribute, ask questions, continue learning and enjoy being part of WCT.
10. Our commitment to DEIA
Diversity, equity, inclusion and accessibility are important to WCT – in the services we provide, the way we work and the way we govern our charity.
Our Board has adopted a DEIA Policy and Charter, alongside a three-year DEIA Strategy for 2026–2029 which will continue to develop as we learn, listen and strengthen our practice.
We want our Board to reflect a broad range of experiences, backgrounds and perspectives, and we particularly welcome applications from people in groups under-represented in charity governance.
We are committed to making our Trustee recruitment process as inclusive and accessible as possible. If there is anything we can do to make it easier for you to explore the opportunity, apply or participate in the recruitment process, please let us know.
For us, DEIA is not a finished piece of work. It is an ongoing commitment to listening, learning and ensuring that people have meaningful opportunities to participate in and help shape WCT.
11. How to apply
Thank you for considering joining the Board of Wandsworth Community Transport. We hope this pack has given you a sense of who we are, what matters to us and why this is such an exciting time to become part of WCT.
If you are interested in joining us, there are two ways to take the next step.
Arrange an informal conversation
If you would like to find out a little more before deciding whether to apply, Peter Edwards, our Chief Executive, would be very happy to have an informal conversation with you about WCT, the Trustee role and any questions you may have; an opportunity to find out more and decide whether WCT feels right for you.
Contact Peter Edwards, Chief Executive:
Or complete your application now
If you have read this pack and already feel that you would like to apply, you are very welcome to complete your application now by completing the form provided with this pack.
We want to understand what interests you about WCT and what you feel you could bring to our Board. We are interested in your experience, skills and perspective – whether these have come through your professional life, volunteering, your community or your lived experience.
We recruit Trustees on a rolling basis, although we may set closing dates when recruiting for particular skills or experience.
What happens next?
Following your application, we will invite shortlisted applicants to meet with us. This is an opportunity for us to learn more about you, but equally for you to learn more about WCT and decide whether joining our Board feels right for you.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
What we need from you
You’ll be:
· help set up and/or man stalls at events
· help on collection days like supermarket collections events or street collections
· help at fundraising events such as quiz nights, cake sales and dances
· promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Health Access Trust is looking for a Programme Development / Project Design Volunteer to help turn identified needs into properly structured projects with clear objectives, activities, risks, budgets and routes to public benefit.
This is an opportunity for someone who enjoys taking complex needs or early-stage ideas and turning them into practical, well-defined plans capable of moving through proper review and delivery.
Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Projects are developed around clearly identified healthcare-access, infrastructure, workforce and system needs and move through disciplined stages of scoping, approval, team formation, funding, delivery and evidence.
What you could contribute
• Draft clear project outlines and programme documentation
• Help define objectives, activities, deliverables and timelines
• Develop logic models and practical routes from need to intended outcome
• Help identify assumptions, dependencies and delivery risks
• Support initial budget and resource planning
• Contribute to feasibility and implementation thinking
• Help ensure proposed projects have a clear and measurable route to public benefit
Who this could suit
This opportunity may suit people with experience in programme development, project design, project management, consultancy, international development or related professional fields.
We particularly welcome structured thinkers who can take complex information and turn it into clear, usable documentation.
You should be comfortable considering feasibility, risk, resources and intended outcomes rather than simply describing an idea.
The opportunity is project-based and can usually be undertaken remotely from any country.
The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.
How to apply
Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Programmes, Research, Evidence & Innovation section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your skills before submitting the GHAT application form.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.
You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.
What you’ll be doing
• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events.
• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.
In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss.
We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month)
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
Key requirements
Location
Region
Additional location information
We are particularly looking for Volunteers to Support the West Belfast walk every Friday in Falls Park 10.30 am-12pm We are particularly looking for volunteers to provide support and sighted guiding for the 18-35 meet ups that happen once a month usually in Belfast but may travel from Belfast to other areas for example Hillsborough. It’s one Saturday per month
Who this opportunity will suit
Minimum age
What skills and experience are needed?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tall Stories is seeking a dynamic Chair or Co-Chair to lead our Board of Trustees through an exciting period of growth. This is an opportunity to make a meaningful impact by helping shape the future of a leading theatre company, ensuring our work continues to inspire children, families and communities. Working closely with the Board and Executive team, you will provide strategic leadership, strengthen governance and help us deliver our vision of creating stories that broaden horizons, inspire generations and bring joy. As we develop our 2027–2030 strategy, you will help us increase our artistic ambition, deepen community engagement and strengthen our long-term sustainability.
We are looking for someone with:
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children with Voices started over 20 years ago with one woman, a community hall and a belief that no child in Hackney should be forgotten. Our founder Michelle began with a Winter Wonderland for local children at London Fields School, covered by the Hackney Gazette, after being named Family Mosaic Inspirational Tenant of the Year.
Today we are a registered charity at Fawcett Estate Community Hall in Clapton, running a Community Food Hub, Jumping Beans, SEND support, alternative education and work in local schools. Over 100,000 children and families have come through our doors.
We are looking for a volunteer Secretary to support our Board of Trustees and help keep our governance organised and on track.
The right volunteer will be someone who is organised, reliable and comfortable working with confidential information. You might be a retired professional with experience in administration, governance or supporting a Board, or someone looking to build practical experience in charity governance. You do not need previous Board experience as we will support you.
Duties and responsibilities:
• Preparing agendas and sending board papers out ahead of meetings
• Taking accurate minutes and ensuring they are approved and properly filed
• Keeping track of actions between Board meetings so important tasks do not get forgotten
• Keeping our trustee and conflicts of interest registers up to date
• Helping make sure important Charity Commission and Companies House deadlines are met
• Handling confidential Board and governance information with appropriate discretion
We would be looking for the prospective volunteer to give approximately 4–6 hours a month. Board meetings take place quarterly, alongside the AGM. The role is based in Hackney with remote working available.
What you will need:
Clear and accurate writing, because good minutes and Board papers need to be understood by everyone. Strong organisation and reliability, because keeping a Board on track means following things through. Discretion, as you will sometimes be dealing with confidential matters. Governance or Board experience would be helpful but is not essential.
What you will get from us:
The chance to gain genuine Board-level and charity governance experience and see how a community charity is run from the inside. A full induction and proper support, so you are never left to figure things out alone. Direct experience working with our Board of Trustees and leadership team. A personal reference from our Founder and CEO, Michelle, and the knowledge that your work is helping our charity run properly for the children and families we support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community. No prior experience is needed, as we provide full
training. If you’re open to learning, enjoy working with others, and have a
passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep
active.
By volunteering with us in one of our amazing bookshops
you will be raising essential funds for Oxfam – all whilst
learning new skills and meeting some incredible people.
What you will be doing
Undertaking shop related tasks agreed with the Manager, for example:
Selecting, sorting, and pricing donated stock.
Chatting to customers, giving great service on the till.
Researching valuable and vintage stock.
Visual merchandising: creating eye-catching window and in-store displays.
Photographing and listing items for the online shop.
This role may include occasionally lifting boxes. We prioritise a safe
working environment and provide comprehensive health and safety
training to all volunteers.
The skills you need
We ask that you are reliable and on time for your volunteering.
Full training and support is given for this role - no prior experience is
required.
Happy to be part of a team and collaborate effectively with others.
What's in it for you
Some lunch and travel costs paid (speak to the Manager first to
understand what is covered).
Access to training and development.
Grow your confidence and meet new people.
Flexible volunteering schedules that fit your lifestyle.
Free confidential support by the Retail Trust.
Possible references for future employers.
Disclaimer
Additional information:
We warmly welcome everyone to apply and are dedicated to creating an
inclusive and diverse environment. If you have any particular needs,
please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please
speak to a manager for assistance.
We are Oxfam Together we can create a more equal future, free from poverty.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
AD – USE PDF COPY
Lead Volunteer
Mind Retail
Role Profile
Located at
Shop Based
Department
Mind Retail
Hours
Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.
About the role
Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.
Key tasks
Our Lead Volunteers are responsible for all of the following tasks:
· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:
o Setting up the till and cashing up at the end of the day
o Conducting a shop floor walk
o Conducting health & safety compliance checks, such as inputting information into our H&S system
o Checking shop emails and cascading key messages to the team
o Securing the shop
o Making sure housekeeping and cleaning is completed
· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.
· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide
· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.
· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.
· Performs management till functions such as refunds.
· Provides direction and support to shop volunteers, following instructions from the shop management team.
· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.
· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.
Like our other volunteers, Lead Volunteers also support with the below key tasks:
· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.
· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.
· Actively promotes Gift Aid to maximise contributions from donations.
· Supports with the rotation, quality and replenishment of stock in order to maximise sales.
· Answering the shop telephone and taking messages from customers and our internal teams
· Ensures excellent shop standards at the end of the trading day and following closedown procedures
What you’ll gain from being a Lead Volunteer
· Experience working as part of, and leading, a diverse team
· Shop management and retail management experience
· Key holder experience
· Opportunity to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
About you
· Commitment to our values & behaviours
· Enthusiastic and committed to achieving shop targets
· Flexible and adaptable approach
· Ability to work as a team and on your own initiative
· Able to build good working relationships
· Ability to work within Mind Retail’s policies and procedures
· Willingness to learn
· Good customer service skills
· Good communication skills
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy meeting people and chatting?
Then this volunteer opportunity would suit you.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community. No prior experience is needed, as we provide
full training. If you’re open to learning, enjoy working with others, and have a
passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep active.
When:
· Monday to Saturday and Sundays – Am/Pm – 4 hours or just even 2 hours we are very flexible.
What you will be doing:
· Chatting to Customers - giving great customer service on the till.
· Operating the Till
· Keeping the shop floor clean and tidy
· Accepting donations from members of the public
· Assisting with stocking the shop floor
· Full Training and support are given for this role – no prior experience necessary.
What's in it for you:
· Lunch expenses paid for 5 hours or more volunteered in one shift up to £7.00
· Travel expenses are paid when travelling by bus, parking expenses are paid if driving and petrol expenses are paid at the discretion of the Shop Manager.
· Learn new skills, gain experience, build confidence, and meet new people and make new friends.
Disclaimer: Additional Information
· We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any needs,
please talk to the Manager, and we can consider possible adjustments.
· We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please speak to a manager for assistance.
· We do ask for one professional reference, however if this is not possible, we have a Reference Risk Assessment process form you can complete with the Shop Manager instead.
· Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’
· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.
· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).
We are Oxfam Together we can create a more equal future, free from poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community. No prior experience is needed, as we provide full
training.
If you enjoy working with others, and have a passion for helping people, you’ll
fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep
active.
By volunteering with us by helping us to collect donations,
you will be raising essential funds for Oxfam – all whilst
meeting some incredible people.
What you will be doing
Undertaking shop related tasks agreed with the Manager, for example:
Driving your own, or hired, vehicles.
Scheduling and collecting donations from individuals, businesses and
donation banks.
Delivering donations to shops, and sold items to customers.
Speaking with donors and colleagues and providing great customer
service.
Loading and unloading bags and boxes from the vehicle.
This role may include occasionally lifting boxes. We prioritise a safe
working environment and provide comprehensive health and safety
training to all volunteers.
The skills you need
We ask that you are reliable and on time for your volunteering
Full training and support is given for this role - no prior experience is
required
Happy to be part of a team and collaborate effectively with others
A valid full UK Drivers Licence
Willing to have an annual DVLA Licence check
Relevant insurance for driving your own, or hire vehicles
What's in it for you
Some lunch and travel costs paid (speak to the Manager first to
understand what is covered)
Access to training and development
Grow your confidence and meet new people
Flexible volunteering schedules that fit your lifestyle
Free confidential support by the Retail Trust
Possible references for future employers
Disclaimer
Additional information:
We warmly welcome everyone to apply and are dedicated to creating an
inclusive and diverse environment. If you have any particular needs,
please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please
speak to a manager for assistance.
We are Oxfam Together we can create a more equal future, free from poverty.


The client requests no contact from agencies or media sales.
About ABT and Refutrees - Aid Box Trading (ABT), the trading subsidiary of Aid Box Community (ABC), is seeking a voluntary Co-Director to join the existing Director to provide strategic leadership, financial oversight and robust governance for its small trading operation — Refutrees seasonal project. This is a seasonal project running between November and December, so this role is most active between these dates with some work to tie up accounts in January/February.
Refutrees is Aid Box Community’s much‑loved seasonal fundraiser, selling around 1500 locally grown Christmas trees each year and generating over £30,000 profit to support refugees and people seeking asylum in Bristol. Powered by hundreds of volunteers and thousands of customers, it operates as a vibrant community enterprise each festive season, with all profits funding essential support, crisis assistance, and wellbeing activities for our service users.
This role is ideal for someone with senior management or governance experience who wants to make a meaningful contribution to a charity supporting refugees and asylum seekers.
Our Mission is to provide a warm welcome to people seeking asylum in Bristol and to offer the support they need.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers are an essential part of our team, making sure that clients are able to access the right service. Our Reception Volunteer will welcome clients and visitors at our office in Deptford. You will also deal with basic enquiries (in person, over the phone or by email), assess what support clients need and help them access the right service.
Our Volunteer team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services.
Our Volunteer Receptionist will be the first person that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that.
What activities will you be involved in?
As part of our volunteer team, you will work with staff and fellow volunteers to:
Welcome clients to our office and Advocacy Drop-In Service, speaking with them to understand their needs in a professional and compassionate manner
Respond to queries from clients and members of the public via phone and email
Support clients to complete our online referral form
Help clients and referrers understand the services we offer and how to access them
Respond to new referrals and upload them onto our case management system
Contact clients to book appointments and follow up on referrals
Take messages for staff and volunteers and ensure they are passed on promptly
Log incoming mail and post outgoing mail for staff and volunteers
Help gather feedback from clients to support service improvement
Undertake other administrative tasks as required
As you become more experienced, you may be involved in giving basic advice, providing support letters and other duties.
What can you gain from this opportunity?
By volunteering with LRMN, you will:
• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London
• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years
• Gain experience of admin work in an office environment
• Gain an understanding of the issues affecting refugees, asylum seekers and migrants
• Have regular support and supervision from the Business and Operations Officer
• Be provided out of pocket expenses to the value of £6 for lunch per day (if volunteering 4+ hours) & up to £15 travel expenses (when volunteering in the office for 4+ hours)
Is there induction and training?
Yes, we provide a comprehensive induction to all new volunteers. This covers roles and responsibilities, safeguarding, record keeping and use of our client management system (Advice Pro).
You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.
Who are LRMN looking for?
We’re looking for someone who is:
• Passionate about supporting migrants, refugees and asylum seekers
• Friendly and approachable and can manage professional boundaries
• Excellent at communicating
• Proactive and able to use own initiative
• Organised and methodical in their work
• Respectful of client confidentiality
• Experienced in working with multicultural communities
• Able to use their digital skills to make referrals and manage online systems
LRMN is committed to equality and diversity. We pride ourselves on having a diverse team with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support or adjustments to apply or volunteer, please contact us.
What commitment do you need to make?
We ask volunteers to commit to volunteering at least 4 hours (9.30am -1.30pm) for at least six months.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.
Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.
What you will do as a prison volunteer:
Who we are looking for:
Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.
You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.
The client requests no contact from agencies or media sales.