51 Insight and service development manager volunteer roles

Bid Writer Role Description

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Writer to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to elevate our impact further.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bids and tenders.  Our goal is to engage with the governments in Africa and the UK, the public sector, and the public, providing essential practical and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic and experienced Bid Writer to assist the Bid Manager and Head of Bids in developing and executing a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, as well as local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll assist the Bid Manager in planning and executing our bids and tender writing, ensuring our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

What are we looking for?

Person Specification: What You'll Bring:

• Educated to a degree level
• At least one year of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, social care and services, international development, economics, international relations, UN agencies, ege, UNICEF, WHO, etc, or technology sectors.
• End-to-end bid management experience: A minimum of 3 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable, but not important.
• Sector versatility: Experience in working with both public and private sector bids in the medical, biotech, biomed, health and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic effort to win new business through competitive bids, tenders, and proposals, ultimately driving AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help the Bid Manager target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency. Acting as the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical experts—ensuring everyone collaborates smoothly to meet critical deadlines.

As a self-starter, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure that our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library filled with valuable resources, such as case studies and CVs, to streamline our efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring that all tasks are completed punctually—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease the workload for colleagues focused on their core responsibilities, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You can also enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

This is an excellent opportunity for someone passionate about fundraising, social impact, and business development.  If you're eager to apply your skills to drive meaningful change, we'd love to hear from you!

About this Role

Location: Remote (Global)

Commitment: Volunteer Unpaid Position, 10-15 Hours per Week

Reports to: Head of Recruitment

About Solution Community: an international 501(c)(3) non-profit organization pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70+ countries, we are a testament to the power of global collaboration. Our team members bring experience from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, Microsoft, and many others, creating a rich tapestry of knowledge and passion.

Our Mission: To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We bridge non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision: Imagine a world where every person can thrive—a world united by collaboration, compassion, and action. At Solution Community, we are making that vision a reality and driving change that will shape the future.

Professional Volunteering: skills-based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Position Summary

Solution Community is seeking an experienced, passionate Volunteer Development/Fundraising Network Senior Recruiter to attract, engage, and onboard talented fundraising and development professionals. This strategic volunteer role will help build a strong network of fundraising leaders, donor engagement specialists, grant professionals, and development experts who can contribute to the organization's long-term sustainability and impact.

The ideal candidate is an experienced recruiter with expertise in sourcing and recruiting talent within nonprofit development, philanthropy, fundraising, donor relations, corporate partnerships, or advancement functions.

Key Responsibilities

Talent Acquisition & Recruitment

• Develop and implement recruitment strategies to identify and attract fundraising and development professionals.
• Source, screen, interview, and assess candidates for volunteer and leadership opportunities within the fundraising network.
• Build and maintain talent pipelines across philanthropy, nonprofit development, donor relations, grants management, and corporate social responsibility sectors.
• Partner with organizational leaders to understand current and future fundraising talent needs.
• Ensure a positive and engaging candidate experience throughout the recruitment process.

Network Development & Community Building

• Expand and strengthen a diverse network of fundraising professionals, grant writers, development officers, donor relationship managers, and fundraising consultants.
• Establish relationships with professional associations, nonprofit networks, universities, and community organizations.
• Promote volunteer opportunities through networking, social media, and professional platforms.
• Help create a sustainable pipeline of fundraising talent and volunteer leaders.

Strategic Support

• Collaborate with fundraising and leadership teams to identify priority recruitment needs.
• Assist in recruiting volunteers for fundraising campaigns, grant initiatives, donor outreach, and partnership development efforts.
• Provide market insights and recommendations on best practices for recruiting development and fundraising talent.
• Support diversity and inclusion efforts within volunteer recruitment initiatives.

Process Improvement & Reporting

• Maintain candidate records and recruitment tracking through Dover, our applicant tracking system (ATS).
• Monitor recruitment metrics and provide updates on pipeline activities.
• Recommend innovative sourcing techniques and engagement strategies.
• Support continuous improvement of volunteer recruitment processes.

Qualifications

Required

• 5+ years of experience in recruitment, talent acquisition, executive search, or volunteer recruitment.
• Experience recruiting for fundraising, nonprofit development, donor relations, philanthropy, partnerships, or advancement functions.
• Strong sourcing, interviewing, and stakeholder management skills.
• Excellent verbal and written communication abilities.
• Ability to work independently in a remote and collaborative environment.
• Passion for nonprofit, community impact, and mission-driven work.

Preferred

• Experience working with nonprofit organizations, charities, foundations, or social impact initiatives.
• Familiarity with fundraising functions including donor stewardship, grant development, major gifts, and corporate partnerships.
• Existing network within the nonprofit, philanthropy, or fundraising community.
• Experience with LinkedIn Recruiter, Dover (ATS), or volunteer management platforms.
• Background recruiting senior-level or executive volunteers is a plus.

Core Competencies

• Strategic Recruiting
• Relationship Building
• Talent Sourcing

What We Offer

• Global collaboration with leaders and strategists from top global companies.
• Meaningful impact on global causes and communities.
• A vibrant, multicultural team spanning 70+ countries.
• A supportive environment rooted in compassion, integrity, innovation, and collaboration.
• Flexible work-life with full autonomy.
• Opportunities for personal and professional growth.
• A formal recommendation upon successful completion of your volunteer term.

Join Our Board - Help shape the future of Merton’s vibrant voluntary, community and social enterprise sector.

Merton Connected is seeking two to three new trustees to join us at an exciting time of growth.

Merton's voluntary, community, social enterprise and faith sector is full of energy, ideas and people determined to make a difference. As the borough's infrastructure charity, Merton Connected sits right at the heart of it: connecting, supporting and championing the organisations that support local people every day.

Now we want you to help shape what comes next.

Who we're looking for

We're seeking people who bring curiosity, strategic thinking, and a genuine commitment to inclusive community development. Whether this would be your first governance role or you've supported other boards before, what matters most is your perspective and your willingness to engage.

We're particularly keen to hear from people with insight or experience in:

• Charity management
• Public health, health and social care integration, or partnership working between statutory and VCS organisations
• Marketing and communications
• Digital and AI operations
• Income generation and fundraising
• Impact and performance measurement

We also warmly welcome applicants with diverse lived experience, fresh perspectives, and a strong connection to Merton. There's no single profile we're looking for, and different viewpoints make us stronger.

What you'll be doing

As a trustee, you'll help shape our strategy, strengthen good governance, and champion the voices of local organisations and residents. You'll join a collaborative, supportive board that works closely with our leadership team to ensure Merton's voluntary, community and faith sector continues to thrive.

What you'll gain

• The chance to influence local priorities and make a meaningful difference to people's lives
• Insight into how a well-connected, values-driven infrastructure charity works from the inside
• Opportunities to share your knowledge and develop your own strategic and leadership skills
• A place on a welcoming, inclusive board committed to learning and collective impact

The practical bit

Time commitment: 4–6 meetings per year (including strategy days), with occasional subgroups or events
Support offered: A full induction is provided, and reasonable out-of-pocket expenses are reimbursed.

We are actively seeking to expand our board and hope to make at least two trustee appointments over the next two months.

Applications are reviewed on a rolling basis, and we may appoint additional trustees where their skills and experience complement the board.

Ready to find out more?

Please apply with your CV and a few screening questions

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Do you have experience of risk management? We are seeking Audit & Risk Committee members who bring strategic insight, independent judgement and a strong commitment to Samaritans’ vision.

The Committee helps ensure that Samaritans has an effective risk management framework in place, supported by robust internal controls and external audit processes. Its work plays an important part in protecting our staff, volunteers and beneficiaries from undue risk, while enabling thoughtful and well-informed decision-making.

This is an important and pivotal time to join the Committee. During 2025, the Board of Trustees took decisions on the main elements of our transformational future-proofing programme, which we expect to take forward over the next 5–10 years.

We are looking for committee members who can help guide us through this period of change with confidence, care and sound judgement. We are particularly interested in people with experience of risk management in organisations, and who understand how effective risk oversight can support the delivery of strategic aims.

Applicants should have experience in senior risk management or compliance roles, or in implementing risk frameworks at executive or governance level.

For more details please see the role description.

About the role

Term: Committee members are usually appointed for a period of three years, with the possibility of a second three-year term.

Location: The role is home based and may involve some travel within the UK.

Time commitment: As a minimum, attendance is required at four committee meetings each year, either in person or via videoconferencing. Generally two meetings a year will be held in-person or hybrid.

Remuneration: The role is voluntary.

Application process: Applicants are to return copy of their CV with a cover letter by Monday 12 October containing a personal statement how they meet the experience, knowledge and skills set out in the role description.

Shortlisted applicants will be invited to interview by video conference on or after w/c 19 October.

If you also hold a volunteer role in Samaritans, please let us know what it is in the application, or contact us to discuss eligibility, if it’s a leadership role.

About Samaritans

Our vision is that fewer people die by suicide.  Samaritans is the charity that prevents suicide through the power of human connection. We provide compassionate listening services to people in emotional crisis, 24/7. We combine evidence with lived experience to influence decision makers to tackle the underlying causes of suicide. We change attitudes and encourage people struggling with suicidal thoughts to seek support.

Together we can prevent suicide today. Because tomorrow’s too late.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

 Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Join Our Board: Chair-Elect & Trustee Opportunities
 

Cambridge House is an equity-based multiservice social action charity established in 1889 and now
working across 29 London and 17 English and Welsh local authorities.

Our services include a Law Centre, statutory advocacy services, disabled peoples empowerment services, and advice services for private rented sector tenants.

We Transform Lives through personalised, place-based access-to-justice and resilience-building services
for families and people facing crisis, deprivation and social inequity.

We Transform Society by producing evidence, research and thought leadership to improve policy and
practice and challenge structural barriers.

We’re particularly looking for people with the following knowledge and experience:
▪ Frontline delivery — charity services in community settings, particularly legal/advice
▪ Campaigning & influencing — political/parliamentary affairs at a national level
▪ Commissioning & systems — public sector commissioning across welfare, health, housing,
refugee/asylum and/or social care
▪ Strategic enablers — AI in the workplace/service delivery, or marketing/communications/PR, or donor
development/corporate partnerships and fundraising
Diversity and Inclusion

To address underrepresentation on our current Board, we especially welcome applications from people
with lived experience of insecure housing/homelessness, the welfare/disability benefits system, and/or
minoritised faith/language groups, and people who are:
▪ Queer/LGBTQIA+ and/or from Black, Asian and global majority communities
▪ Women or Trans/Non-binary
▪ Disabled, neurodiverse and/or living with a mental or physical health condition

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling. 

Your role is to support the Life Skills and Employability Programme Lead at the Baytree Centre in enhancing and delivering the Life Skills Project. This includes Her Space (Spark) for girls in school year 10 and above, Future Me (Jr Spark) for girls in years 8–9, and Step into Secondary (Sparklers) for girls in year 7. This involves co-facilitating weekly workshops that embed essential life skills and promote Baytree’s five Character Development traits: Resilience, Self Control, Fairness, Purpose, and Good Judgement. You will contribute to creating a welcoming, inclusive environment where girls can explore important topics, build confidence, and develop the skills they need to thrive.

Main responsibilities:

- Contribute to the development and maintenance of a library of reusable, age-appropriate session plans.

- Engage with girls to incorporate their interests and ideas into session content.

- Assist in the delivery of group sessions, workshops, and activities.

- Research and source materials and resources to enhance session quality.

- Build supportive and respectful relationships with girls, young women, and families who access the centre.

- Ensure sessions are inclusive and representative of the diverse community served by Baytree. - Adhere to Baytree Centre’s policies and procedures, including safeguarding and health and safety.

- Complete volunteer questionnaires and evaluations as required.

- Attend development trainings sessions whenever Mentoring Programme is paused (i.e. beginning of the term and half term weeks).

- Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).

Skills and qualities required:

- Good interpersonal skills, able to work well within a diverse team.

- Computer literate – Microsoft Outlook and Excel.

- Ability to work independently with limited supervision.

- Strong time management and organisational skills.

- Reliable, punctual, and committed.

- Interest in working with children, young people, community development or social care. - Flexibility and willingness to support a variety of tasks as needed.

- Experience working with children or young people (desirable).

- Experience with volunteering and/or workshop planning (desirable).

- Some knowledge of a second language (e.g. Spanish, Portuguese, French, Arabic) is an advantage.

Commitment:

- 2 to 4 days per week (Monday–Thursday).

- Hours: 10:30 am – 6:30 pm.

- Duration: From 3 to 6 months, with the option to extend if desired.

Benefits:

- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.

- Gain valuable experience in youth facilitation, life skills development, and programme planning.

- Develop transferable skills in leadership, teamwork, and inclusive education.

- Personal fulfilment from empowering girls and supporting meaningful community impact.

- Professional development and insight into the charity and education sectors.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Bring your voice and experience to a Board where it can shape real change. Join a national children’s health and wellbeing charity, challenge our thinking, influence our future and help us make stronger decisions for the children, young people and families at the heart of everything we do.

Compass exists for children, young people and families who need someone in their corner. For 40 years, we have delivered health and wellbeing services that give people access to the right support, at the right time and in ways that reflect their needs and communities.

We are looking for a voluntary Non Executive Director and Trustee to join our Board and help shape what comes next. This is an opportunity to use your knowledge, experience and perspective somewhere they can influence real decisions and help Compass remain ambitious, accountable and focused on the people our services exist for.

As a member of the Board, you will provide independent oversight, constructive challenge and fresh thinking. You will work alongside fellow Trustees and our senior leaders to help shape strategy, review organisational performance and ensure decisions are thoughtful, evidence informed and consistent with our charitable purpose and values.

Your role will reach across the organisation. You will contribute to discussions about service quality, safeguarding, workforce, finance, risk, performance and long term sustainability. You will ask the questions that help us think differently, test assumptions and understand the likely impact of our decisions. You will also share responsibility for ensuring Compass is well governed, uses its resources responsibly and meets its legal and regulatory duties as a charity.

This role is about more than attending Board meetings. You will have opportunities to deepen your understanding of Compass, connect with the people who deliver our services and see how Board decisions translate into practice. You will act as an ambassador for our work and help us build trust with the communities, partners and organisations around us. You will also contribute to at least one Board advisory group, bringing closer attention to an area where your knowledge, experience or curiosity can add value.

We want our Board to benefit from a range of voices and experiences. We welcome applications from people of all cultures, ethnicities, backgrounds and walks of life, including those underrepresented at Board level. This is not about asking anyone to speak for an entire community. It is about building a stronger, more representative Board that makes better decisions, challenges established thinking and understands the people it serves.

Previous experience as a Trustee or Non Executive Director would be valuable, but it is not essential. We are interested in what you can bring, whether that comes from your professional career, your community, your lived experience or a combination of these. You will need the confidence to contribute your views, the openness to listen to others and the integrity to put the interests of Compass and the people we support first.

You will be joining a Board where your contribution will be heard and valued. If you are curious about how your experience could help shape a national children’s health and wellbeing charity, we would encourage you to take a closer look.

This is a voluntary appointment. Expenses directly connected with carrying out the role, such as travel, will be reimbursed.