Relationship management volunteer roles

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, confident, and relationship driven Volunteer Partnerships & Growth Manager to identify, approach, and onboard affiliate partners, collaborators, agents, and other supporters who can help expand the reach of the platform.

This role focuses on building a strong network of individuals and organisations who can introduce creators, promote campaigns, or otherwise support the growth of Influential Stars.

Key Responsibilities

• Identify and approach potential affiliate partners, collaborators, agents, and networks

• Introduce individuals and organisations to the platform and explain how they can get involved

• Support onboarding of new collaborators and affiliates

• Build and maintain positive relationships with partners and introducers

• Encourage ongoing engagement and participation

• Maintain regular communication to nurture long term partnerships

• Coordinate with internal team members to ensure smooth onboarding

• Provide clear information about roles, expectations, and opportunities

• Maintain accurate records of outreach and partnerships using our CRM management system

• Represent the organisation professionally in all communications

Skills and Experience Required

Essential:

• Experience in outreach, partnerships, business development, or relationship building

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• Strong networking ability and proactive approach

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple contacts

• Professional, reliable, and personable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience in affiliate programmes, partnerships, or community building

• Experience working remotely within a team

• Interest in charitable or social impact work

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in expanding a platform designed to create meaningful impact

• Help build networks that support fundraising for UK causes

• Gain valuable experience in partnerships, outreach, and growth strategy

• Join a mission driven organisation at an exciting stage of development

• Flexible volunteering that can fit around other commitments

• Opportunity to build a wide professional network across multiple sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.

This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.

Key Responsibilities

• Monitor and support all live prize draw campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Ready to join the action and build our local LGBTQIA+ Pride?

Role: Marketing & Communications Coordinator

Role Overview

We’re looking for an engaged and organised individual to be our new Marketing & Communications Coordinator!

The Marketing & Communications Coordinator will support the Marketing & Communications team on its work to promote Maidstone Pride's brand and how we share our story.

Key Responsibilities

• Support the delivery of Maidstone Pride’s Marketing & Communication Strategy

• Help the creation and posting of communications across our channels (e.g Facebook, Instagram, TikTok, LinkedIn, YouTube).

• Help create and maintain consistency in Maidstone Pride’s brand, voice, and messaging.

• Monitor social media engagement alongside the Marketing & Communications Manager.

• Support and maintain a consistent brand identity across Maidstone Pride.

• Support the promotion of Maidstone Pride and its activities.

• Support the development of relationships with local media, partners, and sponsors.

• Build positive relationships with local media, partners, and sponsors.

• Ensure all communications are accessible, inclusive, and align with our aims and objectives.

General Responsibilities

In addition, all volunteers have the following general duties:

• All Volunteers and representatives of Maidstone Pride are expected to portray a positive image, both internally and externally, by displaying high standards of service, integrity, punctuality, politeness, and professionalism.

• To observe and uphold the requirements of the Maidstone Pride constitution, and act always in accordance with its governing documents and policies, including equal opportunities.

• Any other tasks that would be deemed suitable within this role as directed.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking an experienced, highly organised, and proactive Volunteer Events Coordinator to manage activity experiences awarded to campaign winners and support the development of new partnerships.

This is a key operational role ensuring experiences run smoothly from planning through to completion, while also helping to secure activity sponsors for monthly charitable campaigns.

Key Responsibilities

• Coordinate and manage activity bookings for campaign winners through partner providers

• Liaise directly with creators and winners to arrange meet and greet experiences

• Collect availability from winners for experiences booked on their behalf

• Confirm bookings, manage logistics, and communicate details clearly to all parties

• Send reminders and follow ups to ensure experiences proceed as planned

• Support post event engagement, including encouraging appropriate social sharing

• Build and maintain strong relationships with activity providers

• Proactively identify, approach, and secure activity providers willing to sponsor experiences for monthly charitable prize draws (ideally one per month)

• Assist in developing long term partnerships with activity sponsors and collaborators

• Organise security arrangements when required through approved security partners

• Maintain accurate records of bookings, communications, and outcomes using our CRM management system. Experience using a CRM or similar database is required. We currently use HubSpot, which would be advantageous, although not essential as training will be provided.

Skills and Experience Required

Essential:

• Proven experience in event coordination, event management, or a similar role

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Strong organisational skills and attention to detail

• Ability to work independently and manage multiple priorities

• Proactive, resourceful, and confident in outreach and relationship building

• Professional, reliable, and solution focused

Desirable:

• Experience securing sponsorships or partnerships

• Experience working remotely within a team

• Interest in charitable or social impact work

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours with a minimum commitment of 15 hours per week

• No travel required. However, if you choose to meet with potential or existing partners in person, reasonable travel costs will be covered where possible.

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in delivering meaningful experiences that support UK causes

• Gain valuable experience in events coordination and partnership development

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity, creator, and events sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

ROLDA UK is seeking experienced and dedicated professionals to join the existing Board of Trustees.  This is an opportunity to use your expertise to make a meaningful impact on animal welfare whilst shaping the future of ROLDA UK.

ROLDA (Romanian League in Defence of Animals) is an animal welfare charity working to improve the lives of dogs, cats and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations.  We also assist over 40 support groups helping abandoned animals in Ukraine.  Our mission is to manage the homeless animal population through six key focuses:  rescue, rehabilitation, sheltering, sterilisation, rehoming and education.

About the Role

The skills we are looking for include:

• Fundraising knowledge to help ROLDA grow its impact in the UK, especially digital marketing and campaign development.

• Governance of a Charity

• Experience of working in animal welfare.​

• Risk Management & GDPR

ROLDA UK is an equal opportunity employer.  We encourage applications from candidates of all backgrounds and experiences.

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an Institutional Funding Volunteer to join our small, dynamic and friendly team in our London office. You will be supporting the work of our Institutional Relations team, and getting involved in tasks such as identifying new funding opportunities, managing our data and information, and developing internal and external communications content. Your work will be essential in helping our team work internally with technical and programmes colleagues across our countries of operation and externally with potential partners and donors to secure and manage institutional funding from the UK, Australian and Irish governments.

By volunteering with us, you will have the opportunity to gain first-hand experience of working for a charity and will contribute to our work supporting people with disabilities and other vulnerable groups worldwide, while learning new skills.

The role and the team

The main purpose of this role is to support the work of HI UK’s Institutional Relations team. The volunteer will work with all the members of our small team and have the opportunity to get involved in supporting a variety of tasks. The team’s work includes:

· Identifying new institutional funding opportunities from our donors relevant to HI’s teams.

· Supporting HI teams across our countries of operation to position with potential partners and develop proposals.

· Completing due diligence assessment requests from our potential partners/donors.

· Coordinating the internal review and signing of new funding agreements/contracts.

· Managing grants, including requesting payments, reviewing and submitting reports.

· Supporting HI UK’s annual audit and other compliance requirements

· Managing and keeping internal information management systems updated including our SharePoint filing system for document management and our Customer Relationship Management (CRM) database.

· Maintaining our institutional funding pages on HI’s intranet and developing internal guidance / updates / training for HI teams.

· Producing communications products for external audiences demonstrating our track record in institutional funding and project delivery.

Main duties and responsibilities

The specific duties will depend on the evolving priorities of the team which vary from day-to-day based on the live funding opportunities, deadlines, support requests etc. They are likely to include:

· Looking for new institutional funding opportunities

· Creating communications content to help HI position with potential partners/donors

· Supporting grant management e.g. uploading reports

· Updating our database and ensuring good document management

· Collating documents for the annual audit

· Developing new content for our intranet and website

You will also have the opportunity to gain experience of the humanitarian and international development sector, for example through:

· Completing HI’s e-learning induction package (including a module on disability inclusion)

· Reading/reviewing proposals and reports

· Researching donor trends and strategies

· Attending cross-organisation meetings on a range of topics including updates from our programmes and technical teams

Person specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Essential criteria

· Excellent attention to detail.

· Competent in the use of Microsoft Office (especially Word, Excel, Outlook, Teams). 

· Strong planning and organisational skills. 

· Excellent written and verbal communication skills in English.

· Initiative and the ability to work independently. 

· A positive attitude to working as part of a small team.

· An interest in international charities.

Desirable criteria

· Knowledge about institutional funding and the wider international development and humanitarian sectors.

· Experience of entry level design tools (e.g. Canva), updating websites/intranets, CRM databases and SharePoint.

· Lived experience of disability.

Hours

Hours will be agreed with the volunteer, in accordance with availability. Ideally, you would be available for at least 14 hours per week and able to commit to an initial 4 month period with possibility to extend but this is flexible.

This is a voluntary position but we make contributions to lunch (up to £10/day) and travel costs (up to £15.60/day) on presentation of receipts.

Location

Humanity & Inclusion UK’s office is situated in London SE1. It has an open plan setting.

This volunteer role can be done in the office (when other staff are in) or through a combination of coming into the office and working from home/elsewhere. The contributions to lunch and travel expenses will be provided only for days the volunteer comes into the office.

Become the Light in Someone’s Loneliest Moment: Loneliness Services Manager (Volunteer)

SUNSHINE Charity – Volunteer Role

Loneliness is quiet. It hides behind brave smiles, busy streets, and everyday routines. It affects people of all ages, backgrounds, and stories. At SUNSHINE Charity, we are building a movement that brings warmth, connection, and belonging to those who feel unseen or alone. Our loneliness services are at the heart of that mission — gentle spaces where people can reconnect with others, with community, and with themselves.

To lead these services with care, courage, and compassion, we need someone who understands the power of human connection.

And this is where you come in......

We’re searching for someone special

Someone who understands that loneliness isn’t solved with quick fixes — it’s eased through presence, consistency, and kindness. Someone who knows that creating safe, welcoming spaces can change the course of a person’s day, week, or life. Someone who can help us design, deliver, and grow services that bring people together and help them feel less alone.

As our Loneliness Services Manager (Volunteer), you will lead, manage, and oversee all our loneliness‑focused programmes. You’ll help us build services that feel warm, human, and deeply supportive. You’ll ensure that every person who walks through our doors feels valued, welcomed, and held.

What you’ll lead or support

• Overseeing all loneliness‑focused pilot programmes and activities.

• Supporting volunteers to deliver safe, uplifting, and meaningful sessions.

• Ensuring our services are inclusive, compassionate, and rooted in best practice.

• Gathering feedback from participants and using it to shape continuous improvement.

• Co‑producing new services with our community, based on real needs and lived experiences.

• Helping SUNSHINE Charity build a network of connection, belonging, and emotional support.

• Contributing to the long‑term vision of how our loneliness services grow and evolve.

Why this role matters

Loneliness is one of the most pressing social issues of our time — and yet it often goes unseen. A warm welcome, a gentle conversation, a consistent space to belong can make all the difference.

Your leadership will help people feel less alone. Your insight will help us build services that truly meet people where they are. Your compassion will help shape the emotional heart of SUNSHINE Charity.

You won’t just be managing services — you’ll be creating lifelines.

Who you are

You don’t need formal qualifications. You don’t need years of experience. You just need heart — and a belief in the power of human connection.

If you’re organised, empathetic, reliable, and excited by the idea of building something meaningful… If you enjoy supporting people, improving services, and creating spaces where others feel safe… If you want to make a real, lasting difference in the lives of those who feel alone…

Then this role was made for you!

Join us

Step into a role where your compassion becomes someone’s comfort. Where your leadership creates belonging. Where your time and energy help build a charity rooted in warmth, connection, and community.

Be the reason someone feels seen. Be the presence someone has been waiting for. Be the sunshine.

Apply today and help us build something beautiful, one connection at a time.

This position is a Trustee role, sitting on Hidayah's board. The HR & Recruitment Lead provides strategic leadership, governance oversight, and guidance on all human resources and recruitment matters to enable Hidayah to operate effectively and sustainably. This role sits at board level and works collaboratively with fellow Trustees to ensure strong people management practices aligned with Hidayah’s mission, values and legal obligations.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

Strategic Leadership & Governance

• Lead on the development and oversight of Hidayah’s HR and Recruitment strategy
• Ensure HR policies and procedures are robust, legally compliant, and aligned with best practice within the voluntary sector
• Advise the Board on workforce planning, organisational structure, succession planning and volunteer lifecycle management
• Provide strategic oversight of recruitment processes to ensure fairness, transparency and equality
• Oversee risk management relating to HR and people governance
• Support the preparation of HR-related content for the annual report

Recruitment & Workforce Oversight

• Oversee the creation and approval of role descriptions and recruitment materials
• Provide guidance on recruitment panels and selection processes to ensure consistency and inclusivity
• Monitor and evaluate recruitment effectiveness and retention trends
• Support the development of structured onboarding processes
• Ensure appropriate systems are in place for record-keeping and confidentiality

Organisational Development

• Champion a positive, inclusive and values-driven organisational culture
• Advise on volunteer and staff development frameworks
• Oversee training strategy and learning opportunities
• Support conflict resolution and provide guidance on disciplinary or grievance matters when required

What do we expect from the HR & Recruitment Trustee?

Essential:

· Strong administrative and organisational skills.

· Attention to detail and ability to manage sensitive data responsibly.

· Comfortable using Google Workspace (Docs, Sheets, Drive).

· Good written and verbal communication skills.

· Commitment to confidentiality and data protection best practices.

· Alignment with the values and mission of Hidayah LGBTQI+.

Desirable:

· Experience using CRM or applicant tracking systems to manage people or processes.

· Previous involvement in recruitment, HR, or volunteer coordination.

· Knowledge of inclusive recruitment and accessibility best practices.

· Understanding of challenges facing LGBTQI+ Muslims and other marginalised groups.

· Experience volunteering or working in a charity or community-based organisation.

Ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

How much commitment is required? 

We are flexible around your schedule, most roles require 2-4 hours per week depending on the time of year, current priorities etc. However, the following commitments are in place for all members of the Hidayah Board:

• Attend monthly Trustee meetings and provide updates on HR & Recruitment matters
• Attend regular one-to-one check ins with the Chair
• Attend Hidayah events (where geographically possible)
• Check and respond to emails in a timely manner
• Contribute to Trustee communications (via Discord) and remain engaged with organisational developments
• Provide HR-related information, statements and data for the annual report as required
• Stay up to date with organisational changes, governance responsibilities and sector developments

This role is subject to a 6-month probationary period with a 2-month notice period should you wish to resign.

This role remains in place until the next AGM.

What benefits do I get from this role?

·  A feeling of making a difference to LGBTQI+ Muslims and the feeling of being part of an organisation which seeks social justice for LGBTQI+ Muslims. You can be part of that change.

·  Gaining board-level governance experience.

·  A warm and approachable team of volunteers to support you as you work with us at the other end of the phone.

·  Strategic experience and development.

·  Development of professional networking skills.

·  Development of interpersonal skills.

·  A reference for your CV.

Overview of the Role:

The Head of IT & Systems will lead the technological vision, strategy, and execution

for the organization. This role requires a strong focus on developing robust IT

systems, overseeing digital transformation, ensuring data security, and maintaining

operational efficiency to support the organization's objectives. Management and

people leadership are integral to this role, ensuring effective team collaboration and

development.

Key Responsibilities:

• Strategic Planning: Develop and implement the IT strategy in alignment with
• organizational goals.
• System Management: Oversee the design, deployment, and maintenance of
• IT systems, ensuring seamless operation and security.
• Digital Transformation: Lead initiatives to modernize technology
• infrastructure and integrate innovative solutions.
• Cybersecurity: Develop policies and practices to protect the organization
• against cybersecurity threats and ensure compliance with data protection
• regulations.
• Vendor Relations: Manage relationships with external IT service providers,
• ensuring value and quality.
• Team Leadership: Build and lead a high-performing IT team, fostering
• professional development and maintaining strong team dynamics.
• Budget Management: Plan and manage the IT budget effectively to
• maximize resources.
• Stakeholder Collaboration: Work closely with other departments to support
• organisational needs with technology solutions.

Qualifications and Skills:

• Proven experience in IT leadership roles.
• Strong understanding of IT systems, infrastructure, and security.
• Exceptional management, people leadership, and strategic thinking skills.
• Effective communication and stakeholder management abilities.

Commitment: This role requires a flexible commitment of approximately 5 to 10

hours per week, which can be adjusted to fit around other responsibilities

OFFICE MANAGER & EXECUTIVE ASSISTANT @ REMIX

Keep us organised. Keep us moving. Power the mission from the inside.

REMIX is a youth charity with energy. We’re bold. We’re positive. We’re community‑first. We back young Londoners with confidence, skills, networks, and opportunities to rise — on their terms, in their voice, with their power.

Now we’re looking for an Office Manager & Executive Assistant who can bring structure, clarity, and calm to a fast‑moving, youth‑powered organisation. You’ll be the person who keeps everything running smoothly — the organiser, the problem‑solver, the steady hand behind the scenes.

We want an Office Manager & EA who is:

• Exceptionally organised, reliable, and proactive.

• Energised by supporting people and keeping operations flowing.

• Confident managing admin, scheduling, communication, and coordination.

• Comfortable working closely with the CEO and supporting senior volunteers.

• Great at juggling tasks, prioritising, and creating simple systems.

• Passionate about youth empowerment and community‑driven work.

What you’ll actually do:

• Manage day‑to‑day office operations, ensuring REMIX runs smoothly and efficiently.

• Provide executive support to the CEO — scheduling, inbox management, meeting prep, follow‑ups.

• Keep documents, calendars, and internal systems organised and up to date.

• Coordinate communication across volunteers, partners, and programme leads.

• Support recruitment, onboarding, and admin for volunteers and team members.

• Help build a positive, organised, youth‑centred culture behind the scenes.

• Bring ideas that make our operations clearer, simpler, and more effective.

This is your chance to be the backbone of a movement.

Why this role matters:

Young people deserve a charity that’s not just inspiring — but organised, dependable, and built to last. Your work will help REMIX:

• Run programmes and partnerships smoothly

• Support volunteers and staff with clarity and confidence

• Build strong internal systems as we grow

• Create a professional, welcoming environment for young Londoners

Your organisation becomes part of the story young people rise from.

Who this is perfect for:

• Admin pros who love structure and efficiency

• People who enjoy supporting leaders and teams

• Anyone with experience in office management, PA/EA roles, or operations

• Anyone who wants to help build a movement, not just an organisation

If you’re ready to bring order, energy, and excellence to REMIX — we want you.

Let’s build something powerful together.

REMIX

Job Title: Programme Manager                                                                

Reports To: Programme Director

Location: Hybrid

Employment Type: Full - Time
 

About the Project – “Solta o Jogo”
“Solta o Jogo” is an exciting cultural competition and community festival celebrating Brazilian traditions through Capoeira, music, dance, and acrobatics. Hosted at Kingston University Townhouse, this event offers free taster classes, performances, and a vibrant Brazilian arts & products fair—engaging local communities and encouraging cross-cultural learning.

We are looking for a Programme Manager to oversee the planning, coordination, and execution of the event. This hybrid volunteering role requires a commitment of 12 hours per week for 6 months. It is best suited for someone based near Kingston, as travel expenses will be reimbursed. This is a great opportunity to lead a high-profile community initiative that has previously been praised by local councillors, Kingston University, and the Brazilian Consulate in London.

Position Overview:
The Programme Manager oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Director, the Programme Manager manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.

Carers Support Chair of Trustees 

Carers Support is looking for a new Chair of Trustees to lead our Board and support the next stage of our development. This is an important voluntary role for someone with strong board or senior governance experience who wants to make a real difference to unpaid carers. 

About Carers Support 

We are an independent charity supporting thousands of unpaid carers of all ages across Bristol and South Gloucestershire. We provide advice, information, practical help, emotional support, training, young carers services and more. 

About the role 

As Chair of Trustees, you will: 

• Lead the Board and help set the charity’s strategic direction 
• Support and work closely with the Chief Executive 
• Make sure the Board fulfils its legal and governance duties 
• Encourage a positive, open and inclusive Board culture 
• Ensure meetings are well-run and support good discussion and decision-making 
• Help the charity respond to the needs and views of unpaid carers 
• Ensure risks, finances and performance are monitored effectively 

What we’re looking for 

We welcome applicants from all backgrounds and lived experiences. 

We are looking for someone who can bring: 

• Board, governance or senior decision-making experience 
• Calm, confident leadership and good people skills 
• The ability to facilitate effective meetings or a willingness to learn 
• Sound judgement and the confidence to ask questions 
• A commitment to improving the lives of unpaid carers 
• Time to prepare for and attend meetings 

Time commitment 

• 4 board meetings per year (2 hours each) 
• Regular meetings with the Chief Executive 
• Occasional committee meetings, events or development sessions 
• Additional committee meetings, events or development sessions, as required

What you’ll gain 

• A meaningful leadership opportunity with social impact 
• Strategic experience in a respected local charity 
• Supportive induction, training and ongoing guidance 
• A warm and collaborative Board environment 

Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

5. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.