Relationship manager volunteer roles in Birmingham, west midlands

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

We are looking for a finance professional to join our engaged and friendly board as Treasurer, with specific oversight of the charity’s financial management. While day-to-day financial administration is carried out by employees or external providers, the Treasurer works closely with them and the Board to ensure sound financial governance. The Treasurer provides financial leadership, helps trustees understand the organisation’s finances, and ensures that the charity meets its financial and statutory obligations.

You will have a qualification in Financial Management, Accounting, or Audit, or perhaps be a senior Finance Manager or Director in a charity. We welcome applications from people for whom this is their first Treasurer role, but we are seeking candiates who have some understanding and/or experience of the charity sector.  We are willing to provide access to training around the treasurer role, but a basic knowledge of charity accounting and financial management would be a strong advantage.

You will have the ability to communicate financial information clearly to those without financial expertise and be a strategic thinker, with the ability to balance financial scrutiny with broader trustee responsibilities.

Our board meet once a month (either virtually or in person in London) for around 90 minutes. We aim to have strategy days twice a year. You will meet with the CEO and Finance Manager once a month, and be available for ad hoc emails, advice. Trustees are usually appointed for a three-year term, which can usually be extended. 

You will also bring a commitment to the values, aims, and objectives of the charity, and a desire to help children and young people who have experienced grief.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
 

Role Summary 

The Site Manager role involves overseeing a number of university Islamic Societies or Muslim Student Associations who are interested in partnering with Roots Academy to host the Essentials Onsite Program an in-person transformative educational class tailored to university students on campus. The Site Manager role is responsible for establishing and maintaining positive relationships with these ISoc/MSA committees and offering 1:1 support to ensure that they have an excellent educational experience.
 

Key tasks

• Actively establish and maintain positive relationships with ISoc/MSA committees and Student Ambassadors (ISoc/MSA representative) to ensure an exceptional onsite experience for students, and promote retention of sites.
   
• Be the point of contact for ISocs/MSAs: answer questions, offer light-touch support and coaching on ways to improve the class, engage on a 1:1 basis listening to their needs and concerns, and addressing these accordingly.
   
• Liaise with Student Ambassadors to ensure that logistics involved in marketing and running the class are taken care of by the ISoc/MSA.
   
• Collect ideas and best-practices from how different campuses deliver their class
   
• Be the internal point of contact for any queries or updates related to ISocs/MSAs assigned.
   

What we’re looking for

• Excellent interpersonal and communication skills
   
• Ability to make and maintain positive relationships and connections with people
   
• Proactive approach to problem-solving
   
• Passionate about transforming the lives of Muslim students and engaging with university ISocs/MSAs
   
• An understanding of the Muslim student/university scene and how University ISocs and/or MSAs operate
   
• Ability to travel regionally for site visits and in-person meetings with ISoc/MSA committees
   

What we have to offer 

• Be part of a team of 40+ dedicated volunteers from across the country. 

• Receive continuous rewards for students that gain knowledge and closeness to Allah and their faith as a result of attending the Onsites Essentials program.

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective. 

• Receive in-house tarbiyah sessions.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Position: Treasurer / Trustee 

Term: 3 years 

Location: United Kingdom

Who we are:

iProbono is a global organisation with a mission to enable people to access their rights in pursuit of a just society. It is a UK-registered charity and a company limited by guarantee – with a strong presence across South Asia (Bangladesh, Sri Lanka, Nepal and Pakistan), an administrative hub in the UK and a cooperative relationship with iProbono (India) Legal Services which is registered in India.

We are driven by the belief that justice must be inclusive. We do this by representing people in need, strengthening the impact of civil society and advocating for policies that promote equality and end discrimination.

What are we looking for?

iProbono seeking a Treasurer, a new Trustee who will strengthen our dynamic governance board and help shape the next chapter of our growth. Our Trustees work with a leadership team that values creativity, empathy, and pragmatism in delivering justice solutions to the most vulnerable people in our communities. As Treasurer, you will provide strategic financial oversight, ensure sound governance, and support the organisation’s long-term sustainability. Trustees are directors of the company.

Key Responsibilities

• Provide strategic oversight of financial management and sustainability.
• Serve as Chair of the Finance Committee, working closely with the CEO, senior management and external auditors.
• Ensure compliance with financial, legal, and governance responsibilities in line with charity and company law.
• Support the leadership team in setting and monitoring budgets and managing financial risks.
• Contribute to the overall strategic direction of iProbono as an active Board member.

Person Specification

Essential

• Accounting qualification from a recognised UK body (e.g. ICAEW, ICAS, ACCA, or CIMA).
• Experience in financial management, auditing, or charity finance, ideally within an international or non-profit context.
• Experience serving on the Board of a civil society organisation, with close involvement in governance, finance, or legal oversight.
• Understanding of or experience working in the Global South, particularly South Asia.

Desirable

• Experience working with fundraising professionals, knowledge of donor landscapes, or the ability to open doors to new funding opportunities.
• Interest or experience in the fields of justice, legal empowerment, and capacity-building.

Commitment:

Our Treasurer should be based in the United Kingdom is expected to attend:

• Four quarterly Board meetings in London;
• Four Finance Committee meetings in London; and
• One annual strategy day.

Some Board meetings may be attended virtually. This is a voluntary position and reasonable travel expenses are covered for those travelling from outside London to attend meetings.

Fundraising Manager (Team Leader)

Time commitment: 4 hours per week (flexible)
Location: Remote, UK-based
Reports to: Director
Manages: Fundraising volunteer team (approx. 5 people)
Type: Volunteer

About the role

We are looking for an experienced, friendly, and highly organised Volunteer Fundraising Manager to lead our fundraising function and help us deliver a clear, consistent, and timely pipeline of income opportunities.

This is a hands-on leadership role. You will work closely with the Director to shape and manage our fundraising strategy, prioritise opportunities, and coordinate a small team of fundraising volunteers.

Please note: This role is not responsible for writing full applications. Instead, you will focus on strategy, coordination, quality assurance, and momentum. You will support the team by reviewing drafts, giving clear feedback, and ensuring applications are aligned with our charity’s mission and submitted on time.

Key responsibilities

• Lead and maintain an effective fundraising strategy in collaboration with the Director
• Guide and support a team of around five fundraising volunteers, setting priorities and keeping everyone on track
• Manage the fundraising pipeline (opportunities, deadlines, progress tracking, and follow-ups)
• Provide timely responses to team questions and unblock issues quickly
• Review and improve fundraising drafts (structure, clarity, alignment, tone, completeness, and fit with funder criteria)
• Ensure applications and supporting documents are consistent, accurate, and submitted within deadlines
• Coordinate light-touch check-ins, task allocation, and updates (weekly or fortnightly, as agreed)
• Help improve systems and templates so the team can work efficiently (for example trackers, folder structure, and standard wording)

Who we’re looking for

Essential

• Proven experience in fundraising (charity, community interest, education, health, environment, or similar)
• Strong understanding of what makes a successful grant or fundraising case, and how to align it to funder criteria
• Confident leading and supporting a small team, with a collaborative and encouraging style
• Excellent written and verbal communication, with the ability to give clear, constructive feedback
• Highly organised, reliable, and comfortable managing multiple deadlines
• Able to commit around 4 hours per week on an ongoing basis

Desirable

• Experience managing a fundraising pipeline or CRM, or maintaining trackers and workflows
• Experience developing fundraising strategy and prioritisation
• Familiarity with UK trusts and foundations, corporate giving, or community fundraising

What you’ll get in return

• A meaningful leadership role with real impact on our charity’s sustainability
• Support and collaboration with the Director and a committed volunteer team
• Flexibility to fit around work or other commitments
• A reference after an agreed period of consistent volunteering (where appropriate)

Eligibility

This role is open only to applicants who are currently based in the UK and have the right to volunteer in the UK. Unfortunately, we are not able to consider applicants living outside the UK at this time.

How to apply

Please send:

• A short statement outlining your relevant fundraising and leadership experience
• A brief overview of the types of fundraising you’ve worked on (for example grants, trusts, corporate, community)
• Confirmation that you are UK-based and have the right to volunteer in the UK

Closing date: We may interview suitable candidates as applications come in.

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

As Social Media & Marketing Manager with The Skateboarding Foundation, your role is to develop and support our digital presence, raise awareness, and engage with our audience across various platforms.

This is an opportunity to make a tangible difference to young people's lives, supporting a small but growing charity.

We are looking for a creative Assistant Stage Manager to play a central role in the smooth delivery of Bi Pride 2026! This role will work to provide a programme of live entertainment, panels, and discussions, that represent and celebrate bi+ people, their voices and their experiences.

Ideal time commitment: approx. 5-10 hours per month; flexible. This is likely to increase on the approach to an event.

Location: remote/ home based, in-person attendance at events is desirable.

Supported/ supervised by: the I Am Proud Stage Manager, also working closely with volunteers in the I Am Proud Stage sub-team and Events team.

Bi Pride UK’s mission is to create spaces where people who experience attraction beyond gender can be freely visible and celebrate themselves and their identities. It’s not enough to be ‘welcome’ at Pride. We make up a very large proportion of the queer community – the 2021 Census actually shows we’re half of the community – and we deserve to be visible and celebrated in our own right.

There are many ways to make this happen, and we work in many ways to bring this change about:

• Outreach work with other Prides, LGBTQ+ organisations and bi organisations – our consultation work with local Prides, the UK Pride Organisers Network and local and national LGBTQ+ organisations works in a tailored way to make sure that bi inclusion is a top priority and is being done well

• Organising a high-profile annual Bi Pride event – from September 2019, Bi Pride UK made history with the largest ever gathering of bi people recorded. A performance stage, a panel stage, stall village, street food, and over 1,300 attendees. After going virtual with the BiFi Festival for 2020 due to Covid-19 and running a virtual Pride event in 2021, we came back in person in 2022 with a hybrid event, and have been running the event in this format ever since

• Building a strong online and virtual community – just as important as the rest of our work is making sure that people hear about it! People need to know what resources and spaces exist for them, and how they can connect with other people like them

The role:

The Events team at Bi Pride UK is one of the core operational teams within the charity. The team handles programming, production and execution of our events, including our annual flagship Bi Pride event, which holds the record for the largest Bi Pride event in the world. This role will sit within the I Am Proud Stage sub-team, who take operational responsibility for the I Am Proud Stage within Bi Pride UK’s events; a panel-based stage which spotlights intersectional discussions, interviews and activism, dedicated to the bi+ experience. 

The I Am Proud Stage Assistant Manager will support the I Am Proud Stage Manager on the planning and delivery of the I Am Proud Stage programming at Bi Pride UK’s events. This role will work collaboratively with the other I Am Proud Stage Assistant Managers, and support the “on-the-day” volunteers at our events. The holder of this role will work to provide a programme of live entertainment that represents and celebrates bi+ people, their voices and their experiences.

Key tasks of this role will include: 

• Working closely with the I Am Proud Stage Manager, as well as volunteers across the charity, to deliver an I Am Proud Stage provision that meets the charity’s vision;

• Booking a diverse range of speakers and hosts, after contributing to assessments of each speaker’s application for suitability/ reputational risk against the aims and objectives of Bi Pride UK;

• Overseeing the completion of speaker contracts, receipt of invoices and other relevant documentation, including accurate record keeping and storage of such documents;

• Supporting with logistical aspects to ensure the smooth running of the I Am Proud Stage on the day of the event, including stage set up/ take down, time management/ scheduling, troubleshooting any issues arising on the I Am Proud Stage and liaising with other departments involved in the I Am Proud Stage delivery (e.g. lighting and sound technicians, streaming technicians, Artist Liaison volunteers, speakers, BSL interpreters, etc.);

• Maintaining positive relationships and facilitating effective communication with prospective speakers, confirmed speakers, volunteers, the venue, and any other relevant stakeholders;

• Working with the Access & Inclusion team and the Accessibility Consultant to implement their recommendations and ensure the I Am Proud Stage is fully accessible. 

Our team volunteers remotely from anywhere in the UK, with some travel required occasionally (primarily for our flagship Pride event in London in August). All reasonable expenses incurred are reimbursed, including travel, lunch at away days and other all day events, and some childcare costs if required. The successful candidate will be invited to fortnightly Events team meetings on Wednesday evenings via conference call, in addition to I Am Proud Stage programming meetings which will be scheduled in line with the team’s best availability. 
 

Volunteer specification:

• Interest and passion for tackling discrimination against and improving the visibility of people in the UK attracted to more than one gender;

• An understanding of the needs of people and communities in the UK attracted beyond gender;

• Commitment to the aims and objectives of Bi Pride UK;

• Some experience of stage management (desirable but not essential); 

• Understanding of organising event logistics (e.g. venue layout, timings, resources) and awareness of relevant health and safety and risk management measures linked to stage-based performances;

• Ability to handle documentation and accurate record keeping in a manner which adheres to confidentiality and GDPR requirements;

• Strong interpersonal skills and the ability to build effective working relationships with volunteers at all levels within the organisation, as well as with external contributors (for example, speakers);

• Excellent IT skills (for example, Google Workspace applications);

• Excellent written and oral communication skills;

• Meticulous attention to detail;

• Strong team player, with the ability to self-motivate when working remotely;

• Availability on Saturday 29th August 2026 to support delivery of Bi Pride’s flagship event in London.

The position is open to anyone over the age of 18. We welcome applicants from all backgrounds, especially minority groups such as applicants of colour, trans and non-binary applicants and disabled and/ or neurodivergent applicants. Bi Pride UK is aware of the barriers that can be faced in gaining traditional work experience, particularly for global majority, disabled and/ or neurodivergent and trans people. We will give weight to this and encourage people when applying to consider caring responsibilities, including parenthood, volunteering, and other non-paid experiences and responsibilities when making their application.

About the Degrees Initiative

The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation modification (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that developing countries should be empowered to conduct their own research and to play a central role in SRM discussions. The initiative has been working in different forms for over a decade, and our work receives worldwide coverage and widespread acclaim. 

The charity was founded in 2021, now has around 20 staff members and is growing. We seek a volunteer trustee with significant financial experience including an accounting qualification to join an existing five-person board to help guide a growing initiative that is changing the field of SRM.

This position offers a fantastic opportunity for the right candidate to apply their financial expertise in a high-profile governance role, shaping strategy and supporting a mission that empowers Global South researchers to lead in one of the world’s most important climate debates. 

Role 

The volunteer trustee will complement and further strengthen an existing five-person volunteer trustee board including the Chair & Treasurer. The role will entail strategic leadership, governance, and fiduciary responsibilities. Alongside the Treasurer they will predominantly be advising the Chief Operating Officer (COO) and the rest of the senior management team (the Chief Executive Officer and Chief of Staff) to ensure the robust financial health of the charity. This will include: 

• Maintaining an overview of the charity’s financial affairs by overseeing the annual financial planning and budgets proposed by the senior management team 

• Monitoring and evaluating financial progress against budgets and forecasts from staff reporting at quarterly board meetings, acting a voice of financial expertise during board discussions 

• Approving the audited annual accounts and financial statements presented by the senior management team alongside the rest of the board 

• Strategic input by reviewing risk assessments alongside financial implications and advising on the organisation of financial resources and reserves to support the long-term goals of the charity 

• Confirming transparency and accountability in financial operations, and that appropriate accounting procedures and controls are in place in addition to compliance with legal and regulatory requirements 

• Advising on how the charity can most effectively conduct its international work, especially providing grants to organisations in the Global South 

• Confirming that the charity has an appropriate investment policy, and that there is no conflict between any investment held and the aims and objects of the charity

• Sitting on any board sub-committees as required 

Location: Remote 
Type: Freelance with potential to grow

We are looking for a creative and strategic Social Media Manager to join our team and support the growth of an exciting lifestyle and wellness brand. This is a unique opportunity to play a pivotal role in building and managing the digital presence of a brand that blends health, wellness, community, and lifestyle.

What You’ll Do

• Develop and implement a results-driven social media strategy across platforms (Instagram, TikTok, Facebook, LinkedIn, Pinterest)

• Create engaging, on-brand content (graphics, captions, reels, stories) to drive awareness, engagement, and conversions

• Manage content calendars, ensuring consistent posting and alignment with campaigns

• Monitor analytics and deliver insights to continuously improve performance

• Engage with the community — responding to comments, messages, and building relationships with followers and influencers

• Stay up to date with trends in wellness, lifestyle, and digital media to keep the brand relevant and ahead of the curve

What We’re Looking For

• Proven experience in social media management (agency or brand side)

• Strong understanding of wellness, lifestyle, and community-driven content

• Proficiency with tools such as Canva, Meta Business Suite, Later/Buffer, or similar

• Excellent copywriting skills and a good eye for design and brand storytelling

• Ability to analyse metrics and translate them into actionable strategies

• Creative thinker, highly organised, and able to work independently

Nice to Have

• Experience with influencer outreach and partnerships

• Paid ads management (Meta, TikTok, Google)

• Interest in health, wellness, or lifestyle sectors

Why Join Us?

You’ll be joining a dynamic team at an exciting time of growth, with the chance to make a real impact in shaping the voice and presence of a wellness brand that is gaining traction in both the UK and US markets. This is not just about managing social media — it’s about being part of a mission-driven movement that inspires healthier, more abundant living.

Note : This is a voluntary position for women only under the provisions of the Equality Act (2010), Schedule 9, Part 1. Such positive recruitment action is justified whenever it is a proportionate means of achieving a legitimate aim.

JOB PURPOSE:

This Role Turns Data Into Action for Community Impact

At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.

This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.

Purpose of the Role

This role exists to:

• Maintain and manage donor databases with accuracy and security
• Track donor engagement, contributions, and interactions
• Analyse donor behaviour and generate insights to inform campaigns and communications
• Support the Fundraising Director and Communication Specialists with data-driven strategies
• Ensure compliance with GDPR, safeguarding, and CIC policies
• Provide reporting on donor activity, trends, and retention strategies

You are the link between data, strategy, and donor trust.

About the role:

To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience. 

Why This Role Matters

Effective donor data management:

• Strengthens relationships and trust with supporters
• Optimises campaign targeting and impact
• Provides insight for strategic decisions and long-term planning

Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
• Competence in data entry, tracking, and ensuring data accuracy.
• Experience analysing fundraising or donor engagement data.
• Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
• Knowledge of GDPR, data protection principles, and ethical data handling.
• Experience in non-profit donor relations, fundraising support, or CRM administration.
• Ability to generate clear reports and visualisations for leadership.
• Strong attention to detail and organisational skills.
• Collaborative skills to work with communications, fundraising, and digital teams.
• Ability to identify patterns, trends, and actionable insights from data.
• Problem-solving skills to improve donor systems and processes.

Desirable / Can Be Developed

• Experience supporting segmentation and targeted donor communications.
• Familiarity with donor engagement analytics and reporting dashboards.
• Experience in donor stewardship planning and personalised outreach.
• Understanding of the operational needs of volunteer-led organisations.
• Ability to work with multiple systems and integrate data from different platforms.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in donor relations, fundraising, or data management is highly valued.

Main Responsibilities/ Key Duties

• Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
• Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
• Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
• Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
• Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
• Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
• Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
• Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
• Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
• Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
• Flag data quality issues or system gaps and recommend solutions to leadership.
• Contribute to planning for scaling donor management systems as the CIC grows.
• Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
• Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.

What You Gain

• Founding experience in donor relations and data-driven fundraising
• Strategic insight into community-based fundraising and supporter engagement
• Leadership exposure in managing sensitive information and reporting
• Priority consideration for future paid roles
• Direct contribution to C.I.C sustainability and long-term impact

This role builds data stewardship, analytical thinking, and donor engagement skills.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Data is about people, not numbers.

If you know that:

• Trust is built through care and accuracy
• Privacy is a safeguarding issue
• Respect keeps relationships strong

Help Us Run a Standout Impact Event

We're looking for an Events/  Marketing Professional with ideally three years’ experience in events and /or digital marketing, ideally in a high net worth/ philanthropy/luxury goods environment. Your chance to maximise funds going to education for underprivileged children & young people in the UK, the US and globally.

Your first project is to plan and deliver a private, curated event connecting ca. 20 high-net-worth donors with female entrepreneurs in Africa. The focus is on creating a warm, well-run setting that supports meaningful conversation and long-term relationships. You will manage the event end-to-end, including venue selection, partner liaison, logistics, invitations, guest lists, and design of event materials, ensuring a smooth and professional experience throughout.

With this event, you will secure new supporters for an international charity working across sub-Saharan Africa to support girls from the most marginalised communities to go to school, succeed, and transition into livelihoods.  
You will also build the reputation of Greater Share  - a pioneering philanthropic investment platform.

We’d love to hear from you if you have 

• three years’ experience in events or digital marketing,
• pleasure in working independently,  
• strong organisational skills
• attention to detail
• confidence using simple design tools (e.g. Canva)
• experience managing contact lists (e.g. in Excel), 

This role suits someone who enjoys delivering well-executed events for senior audiences in a practical, time-bound way.

The “Friends of St Helena Hospice” is our well known Collection Pot scheme that runs across the local area. Yearly the donations from the pots bring in over £20,000 for the hospice, which helps local people facing incurable illness and bereavement. We are looking for Volunteer Pot Collectors in local communities to assist in the collection and distribution of St Helena collection pots to local businesses in and around their own local area.

Due to the nature of this role and the requirements to visit licenced premises, we cannot accept applications from anyone aged 18 and under. 

Main duties of the role

• To issue and collect St Helena Collection pots to businesses in the local community in your specific dedicated area.

• Maintain own records relating to those pots and to be always aware which pots are being given out and which are due for collection.

• Build a relationship with businesses that host a pot and liaise with the community team to ensure supply of new pots.

• Look for new pot locations across the area you cover and liaise with the community team to let them know the new locations.

Training & supervision

Full training and support will be provided in addition to an induction and Health and Safety training. You will also have a line manager who you can report to when needed.

Experience and Qualifications Required

• Organised with a methodical approach

• Confident to approach new and existing businesses to establish a relationship

• Excellent communication skills

• Car driver and access to own vehicle (essential)

• Ability to work on own initiative and as part of a team

Are you passionate about Jesus and gospel outreach into London?

Are you looking for a rewarding opportunity to serve as a Trustee or as an Independent Sub-Committee Member?

Then London City Mission would like to hear from you!

London City Mission serves the church of London in sharing the love of God and the good news of Jesus Christ with the communities least likely to hear the Gospel.

One in three people don’t have a Christian friend to invite them to church, open a Bible with them, or tell them the good news of Jesus. We want to see that change. The poor areas of London are incredibly diverse, in fact London is the most ethnically diverse in the world, growing at over 100,000 people a year. The world has come to London – we long to see the Gospel taken to the world by working alongside churches to visit homes and go out into the streets of London with the good news of the Gospel.

Our monthly team gatherings are full of testimonies of how God is working amongst the communities least likely to hear the Gospel, and our deep conviction is that much more needs to be done – and can be done – at this urgent hour for London.

We are seeking to make up to five appointments; a mixture of Trustees (likely time commitment: 10-12 days a year) and Independent Sub-Committee Members (likely time commitment: 4 days a year). Individuals who bring expertise in one or more of the following areas:

Safeguarding – someone with safeguarding expertise who can provide strategic oversight, ensure robust policies and reporting procedures, and champion a culture of safety across the organisation.

HR - someone with HR expertise who can support organisational people practices, strengthen workforce policies, and provide strategic insight on recruitment, performance, and staff wellbeing.

Fundraising – someone with fundraising expertise who can guide income-generation strategy, strengthen donor relationships, and support LCM to diversify and grow its funding base.

Property – someone with professional property expertise who can advise on asset optimisation, and support strategic decisions regarding sales, leases, and maintenance.

Finance – most likely a qualified Accountant with strategic financial leadership skills and a passion to see resources deployed for Kingdom-purpose.

Through these roles the successful candidate will be able to make a difference in London for the salvation of souls and to the glory of God.

We appreciate the rich diversity of our Trustees, Sub-Committee Members and Staff and seek to create a culture where everyone develops and fulfils their potential. We recognise the immense value of different perspectives brought by those with varied backgrounds, characteristics and experiences. We particularly welcome applications from under-represented sections of the community (specifically in our context, individuals of Global Majority Heritage and those at an earlier stage of career).

In order to support greater diversity of experience and career stages, we encourage those earlier in their career to consider an Independent Sub-Committee Member role as a pathway to Trusteeship.

These posts are subject to an occupational requirement that the postholders are practising Christians under Part 1 of Schedule 9 to the Equality Act 2010.