489 Services manager volunteer roles

A charity  based in  Croydon, Surrey, London, UK is looking for volunteer Charity Team Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds. 

Responsibilities:

• To assist GNDFuk's permanent instructors in finding and providing creative forms of engagement for both our youth and adult programmes.
• To assist in project and schedule planning including setting and clearing up 30 minutes before and after projects and events
• To assist in ensuring that activities are executed safely
• To assist in coordinating events and activities to encourage the objectives of GNDFuk

Person Specification:

• Someone enthusiastic and creative who is committed to working towards the achievements of the charities objectives.
• Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
• Experience is desirable.

This is a non-paid one year temporary position however accommodation and maintenance will be provided.

All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.

Successful candidates will require a DBS/POLICE check and references prior to commencement.

Help Shape Aspire Oxfordshire's Next 25 Years

As Aspire Oxfordshire approaches its 25th anniversary, we are looking for new Trustees to help shape the next chapter of our journey.

For almost 25 years, Aspire has supported people across Oxfordshire experiencing homelessness, poverty and disadvantage to build safer, healthier and more independent lives. Through supported accommodation, employment and training, homelessness prevention and personalised support, we help people create lasting change.

As we look ahead, we have ambitious plans to grow our impact, strengthen partnerships, increase fundraising and continue delivering high-quality, person-centred services. We are seeking passionate, values-led individuals to join our Board and help guide our future.

As a Trustee, you will provide strategic leadership, constructive challenge and oversight, working alongside fellow Trustees and our Executive Leadership Team to ensure Aspire remains well governed, financially sustainable and focused on delivering the greatest possible impact.

Previous Trustee experience is not essential. We welcome people who share our values, bring professional expertise and want to make a positive difference. A full induction and ongoing support will be provided.

We are particularly interested in people with experience in:

Fundraising, Communications and Social Media
Helping diversify income, build supporter engagement and raise Aspire's profile.

Charity Governance and Employment
Knowledge of the charity sector, governance, HR or employment law to support good governance and organisational development.

Social Housing and Welfare
Experience of housing, homelessness, welfare benefits or housing policy to strengthen our understanding of the sector and the people we support.

Charity Finance and Risk Management
Experience in finance, accountancy, audit or risk management to support effective financial oversight and long-term sustainability.

As a Trustee you will:

• Help shape Aspire's strategic direction.
• Ensure strong governance, compliance and financial sustainability.
• Provide independent support and constructive challenge.
• Act in the best interests of the charity and the people we support.
• Champion Aspire and help strengthen partnerships and opportunities.

Time Commitment

The role is voluntary and designed to fit alongside professional and personal commitments.

Trustees will typically attend:

• Four hybrid Board meetings each year.
• Four online meetings each year as a member of one Board sub-committee.
• Occasional additional meetings or events where appropriate.

Why Join Aspire?

This is an opportunity to make a genuine difference while helping shape the future of an ambitious and growing charity. You'll work alongside an experienced and supportive Board, helping more people secure safe housing, employment and independence.

Aspire Oxfordshire is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds and lived experiences. We believe a diverse Board leads to stronger governance and better outcomes for the communities we serve.

Join us as we celebrate 25 years of changing lives—and help shape the next 25 years.

If you are passionate about making a difference and would like to use your skills and experience to support a growing local charity, we would love to hear from you.

Whether this is your first Trustee role or you are an experienced Board member, if you share our values and believe everyone deserves the opportunity to build a safe, independent and fulfilling life, we encourage you to apply.

Together, we can help shape Aspire Oxfordshire's next 25 years.

About Genesis Impact

Genesis Impact is a UK charity working with young people, families, schools and communities. We deliver programmes designed to support educational development, strengthen families and create positive opportunities for young people.

About the Role

We are looking for an organised, proactive and enthusiastic Programmes Intern to support the coordination and delivery of our programmes.

This is a hands-on opportunity for someone looking to gain experience in programme management, the charity sector, education or community development.

You will work alongside the Genesis Impact team to help ensure our programmes are organised, well communicated and delivered effectively.

What You'll Be Doing

• Supporting the day-to-day coordination of Genesis Impact programmes
• Communicating with volunteers, mentors, schools and programme participants
• Helping organise programme sessions, meetings, events and training
• Maintaining programme records, attendance information and trackers
• Supporting volunteer onboarding, including DBS and safeguarding administration
• Following up with participants and helping keep programme activities on schedule
• Collecting feedback and information to support monitoring and evaluation
• Supporting the preparation of programme reports and updates
• Taking meeting notes and following up agreed actions
• Providing general administrative support across the Genesis Impact team

Who We're Looking For

We're looking for someone who is organised, reliable and proactive, with strong communication skills and good attention to detail.

You should be comfortable using Microsoft Office or Google Workspace and confident communicating with different people.

You do not need extensive professional experience. This role would suit a student, recent graduate or someone looking to build practical experience in programme management, charities, education or community work.

Experience working with young people, schools, charities or community organisations would be helpful but is not essential.

What You'll Gain

You'll gain practical experience supporting real programmes, working with schools and community partners, coordinating volunteers and understanding how a charity operates day to day.

You'll receive support from the Genesis Impact team, opportunities to take ownership of projects as you develop, and a reference following successful completion of the internship.

Please note: As some of our programmes involve working with children and young people, relevant safeguarding requirements and an Enhanced DBS check will apply.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

What we do

Respair Therapy C.I.C. began in 2023 with a simple belief: dance belongs to everybody, and every body. Like many of the people we work with, Respair does not fit neatly into one box. Our work exists on a spectrum, from the gloriously frivolous to the deeply serious.

At one end, we hire out silent disco equipment so that people can turn their living room, kitchen or garden into a dancefloor. We create joyful events where people can put on a pair of headphones, choose their music and dance together without worrying about what they look like. Income from silent disco hire goes back into Respair, so a party in someone’s garden can help another person access psychological support.

At the other end is Dance Movement Psychotherapy, or DMP. This is not a dance class or an informal wellbeing activity. It is a recognised form of psychotherapy in which movement, the body and the relationship between client and therapist are central to the clinical work.

In the UK, Dance Movement Psychotherapists complete postgraduate training at Master’s degree level, including clinical placements, personal therapy, supervised practice and academic research. Qualified practitioners register with the Association for Dance Movement Psychotherapy UK and work to professional and ethical standards. DMP is used within NHS services, as well as in schools, mental health services, social care, charities and private practice. It is serious clinical work that can support people experiencing trauma, abuse, anxiety, depression, loss, relationship difficulties and other forms of psychological distress.

Between these two ends are projects such as Babe Club, our silent disco for parents, carers and babies; therapeutic movement in schools; and work with neurodivergent people, adults with learning disabilities and people living with dementia.

Our work is inclusive, trauma informed and anti oppressive. Whether we are helping somebody throw a brilliant party or supporting a person through specialist psychotherapy, we are creating more opportunities for people of different ages, backgrounds and abilities to experience movement, connection and psychological support.

How do we what we do

Respair is run by a Founding Director and team of Supporting Directors who volunteer their time. The Founding Director is also the Lead Psychotherapist and Facilitator. We meet quarterly to discuss the finance, legal and compliance aspects of the work. We have an accountant and a book keeper and we use Quickbooks to keep everything in one place. We apply for funding from local and national funding bodies. We have been successful in securing over £24,000 in restricted funds, and we have plans to apply for more. 

What we need

Respair is a creative and responsive organisation, so new ideas and opportunities can appear quickly. We need a Finance Director who can help us pause, understand the numbers and decide what is realistic.

The right person will be financially experienced, practical and approachable. They will look beyond whether the figures add up to help us understand what they mean, ask difficult questions and give clear advice.

Essential skills and qualities

The successful candidate will:

• Have substantial experience using QuickBooks.
• Have experience working with a charity, Community Interest Company, social enterprise or other small mission driven organisation.
• Understand restricted grants, funder budgets and financial reporting.
• Be able to prepare and interpret annual budgets, project budgets, cash flow forecasts and management accounts.
• Compare actual income and expenditure against agreed budgets, identify significant differences and recommend action.
• Assess the financial impact of new projects, contracts, staffing decisions and significant purchases.
• Develop proportionate financial policies and controls, including reserves policies and spending limits.
• Read annual accounts and ask sensible questions before they are approved.
• Explain financial information clearly to people without a finance background.
• Give honest, independent advice and offer thoughtful challenge, including when the Managing Director or Board may have hoped for a different answer.
• Be trustworthy, reliable and able to handle sensitive information confidentially.
• Support Respair’s commitment to inclusion, fairness and accessible mental health support.

The Finance Director will work closely with Debbie, our Founding Director, so a warm, straightforward and respectful working relationship will be important.

Desirable skills and qualities

It would be helpful if the candidate also has:

• A recognised finance qualification, such as ACA, ACCA, CIMA or AAT.
• Previous experience as a finance director, treasurer or board member.
• Knowledge of payroll, PAYE, pensions, Corporation Tax and Companies House reporting.
• Experience working constructively with bookkeepers and external accountants.
• An interest in mental health, therapy, community work or the creative arts.

We do not expect one person to know every answer. We do expect them to recognise the limits of their knowledge, ask questions and seek specialist advice when needed. A sense of humour and an understanding of the slightly unpredictable nature of a small, growing organisation would also be very welcome.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

VOLUNTEER ADMINISTRATOR / COORDINATOR

Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As an Administrator/ Coordinator you’ll support your Chair or Coordinator in making sure your local branch works as effectively as possible.

You’ll bring your leadership, communication, organisation, and motivational skills to this role.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it can include:

• Supporting the Chair/Coordinator in organising branch activities, from setting up branch meetings to planning and completing referrals

• Helping the Chair/Coordinator oversee the recruitment, induction, and ongoing support of new volunteers

• Deputising for the Chair/Coordinator when necessary

• Acting as a key contact between staff and volunteers

 What you’ll need for this role

Essential

• Confident in leading and chairing a meeting when required

• Confident using Microsoft Office, the internet and email

• Willingness to attend local events to promote the charity’s work

• Ability to understand and follow external and internal policies and procedures

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

Desirable

• Confident in communicating with different audiences, including decision-makers and volunteers

• Able to delegate and motivate the activities of others

• Enthusiastic about raising awareness of the charity’s work in the local area

• Willingness to develop skills and experience

You’ll also need to complete the induction checklist and reference check, and you may need a DBS check if you also have another client facing role.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling. 

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Help make the High Wycombe community more inclusive, connected and supportive for disabled children and their families.

Yusra Jinaan Foundation is looking for a passionate and community-minded Volunteer Community Engagement Co-ordinator to strengthen support for disabled children and their families in High Wycombe.

You will act as a friendly point of contact for parent carers, particularly families from Black, Asian and Minority Ethnic communities, helping connect them with local support, activities, information and opportunities.

What you’ll be involved in:

• Supporting and engaging with parent carers and local families
• Coordinating community activities, events and engagement opportunities
• Building relationships with schools, faith groups, community organisations and other local partners
• Identifying new partnership opportunities
• Promoting activities and encouraging families to participate
• Gathering feedback from families to help shape future support
• Signposting families to relevant local services and resources
• Helping raise awareness of the experiences and needs of disabled children and their families

We’re looking for someone who:

• Lives in or has strong links to High Wycombe
• Is passionate about supporting disabled children and their families
• Is warm, approachable and able to build trust with people from diverse backgrounds
• Has good communication and interpersonal skills
• Is organised and comfortable helping coordinate activities and relationships
• Can commit approximately 2–4 hours per week

Previous professional experience is not essential. Experience of community engagement, volunteering, family support or partnership working would be helpful, and applications from parent carers are especially welcomed.

What you’ll receive:

• Full induction and relevant training
• Ongoing mentorship and support from Yusra Jinaan Foundation
• Practical experience in community engagement, project coordination and partnership development
• The opportunity to build transferable skills and local connections while making a meaningful difference

Please note: Applications will be reviewed on a rolling basis. We are actively interviewing and may close the opportunity early if a suitable volunteer is appointed.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own Pinnacle's volunteer function end to end — how people join us, how they're inducted, how they're deployed, and why they stay. Almost everything Pinnacle delivers is delivered by volunteers, so this is not an admin role. When a session runs smoothly with the right people in the room, that's you. When someone gives us six months and leaves feeling it mattered, that's you too.

Key tasks

1. Recruitment and onboarding
   • Own the pipeline: how people find us, apply, and get placed in a role that suits them.
   • Run a consistent induction — what Pinnacle is, what we expect, who they report to, where the boundaries are.
   • Match people to roles honestly. A misplaced volunteer leaves within a month.
2. Deployment and rotas
   • Maintain the volunteer roster across programmes and events — Soul Work, sports, socials, founder and networking events.
   • Work with Programme and Events leads on what they need and by when, and hold them to giving you notice.
   • Make sure every session has named cover, not hopeful cover.
3. Retention, development and recognition
   • Build genuine relationships across the volunteer base and know who's thriving, who's drifting and who's overloaded.
   • Run check-ins, spot people ready for more responsibility, and feed them towards Lead roles.
   • Own how we thank people — recognition, references, socials, progression.
4. Compliance and records
   • Maintain accurate volunteer records: roles, hours, agreements, emergency contacts, GDPR compliance.
   • Own the volunteer agreement, code of conduct and safeguarding process, including DBS where roles require it.
   • Handle first-line concerns; escalate safeguarding and conduct issues to the COO immediately.
5. Performance
   • Track active volunteers, hours contributed, retention at 3 and 6 months, and shift fill rates.
   • Report monthly with insight rather than headcount.

What we're looking for

• Genuinely good with people — able to read who needs encouragement, who needs clarity and who needs to be let go.
• Organised enough to run a rota that people can rely on.
• Comfortable holding a standard and having an awkward conversation without making it personal.
• Discreet, and sound judgement on when something needs escalating.
• Experience in volunteer coordination, HR, youth work, education or events staffing (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first

Spend 3 - 4 hours a week in a hospital and feel over the moon!

This is what happens when you join the Friends of Chelsea & Westminster Hospital as a volunteer.

Chelsea & Westminster Hospital on Fulham Road is known as one of the best hospitals in London and across the UK as a whole. One reason for this is its focus on patient and staff wellbeing. If you have been a patient at Chelsea & Westminster, you will surely have noticed the staff’s professional work ethic and determination to deliver the best care.

One way to “give back” to the incredible staff is to join our charity the Friends of Chelsea and Westminster Hospital as a volunteer.

The medical staff are often so busy that if they have not brought lunch with them, they have very little time to leave the ward to buy food. Since November 2022 The Friends of Chelsea and Westminster Hospital has successfully operated a Lunch Trolley service for hospital staff, in partnership with B Bagel Fulham Road. The service operates five days a week (Monday-Friday) from 10:00 to 14:00 and allows busy staff to purchase bagels, salads, cakes and drinks without leaving their departments.

In our first year of operation, thanks to our hard-working volunteers we raised around £9,000 to support the work of The Friends charity in the hospital.

We are now looking for four additional volunteers, one who can commit to a set weekly shift of around 4 hours (day to be discussed) and one who can fill in occasionally when one of our permanent volunteers is away. You will be joining a small, friendly team providing a really valuable and popular service to our hard-working hospital staff.

Role description

● Collect the day’s order of bagels and salads from B Bagel (opposite the hospital) by 10:30

● Collect the trolley from the Friends storeroom (lower ground floor) and stock it with the bagels/salads/cakes plus additional items from the stock list

● Volunteers have a dedicated route to follow each day, so Monday’s first stop is not always the first served on the other days

● When entering a ward/department, make yourself known to the nurse's desk and place the trolley in a safe position that does not obstruct the movement of staff or patients

● Take payment via contactless card machine terminals

● At the end of the run, return trolley to The Friends store room (lower ground floor)

●        Carry out stock check

● Remove and dispose of all perishable items from the trolley

● Return carrier box to B Bagel with the order for the next day

Specification

Essential

● Reliable, punctual, and able to commit to at least one 4-hour slot (around 10.00 to 14.00) once a week 

● Trustworthy

● Polite, friendly and enjoys meeting new people

●        Must haave a good standard of spoken and written level of English 

Desirable

● Previous experience in food retail or a similar voluntary role

● Previous experience in operating a contactless card machine

Full training will be provided. Volunteers report to The Friends Charity Manager, but are also required to comply with all requirements of the hospital’s own volunteering department, including undergoing a DBS check, Occupational Health check and core training. We will take up references on all successful applicants.

Please note that this is quite a physically demanding role and will not suit those with mobility issues or who have difficulty moving and handling heavy items.

About Us

Cystic Fibrosis Trust is the UK's leading charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). CF is a life-limiting genetic condition affecting over 11,000 people across the UK. We fund vital research, campaign for access to life-changing treatments, and provide support to people living with CF and their families.

About the Role

Wear Yellow Day is one of Cystic Fibrosis Trust's flagship fundraising campaigns, bringing people together across the UK to raise awareness and vital funds for everyone affected by cystic fibrosis.

Since launching more than a decade ago, Wear Yellow Day participants have raised over £1 million to support Cystic Fibrosis Trust's work. We're now looking ahead to Wear Yellow Day 2027, taking place on 11 June 2027, and are seeking enthusiastic Champions to help us build on that success.

As a Wear Yellow Day Champion, you'll help spread the word about the campaign through your own networks. Whether that's encouraging colleagues, inspiring friends and family, promoting Wear Yellow Day within a school or community group, or sharing campaign messages online, you'll play an important role in helping make the campaign a success.

By joining us early, you'll also have the opportunity to help shape ideas, build awareness and generate momentum ahead of Wear Yellow Day 2027.

This is a UK based role and a flexible volunteering opportunity that can fit around your existing commitments. Full training, resources and support will be provided.

What You'll Be Doing

You could support us in a variety of ways, including:

• Promoting Wear Yellow Day within your workplace, school, university, community group or local network.
• Encouraging friends, family members, colleagues and community contacts to take part.
• Sharing campaign messages, fundraising ideas and promotional resources.
• Raising awareness through social media and other communication channels.
• Helping people access campaign information and resources.
• Celebrating and sharing the achievements of Wear Yellow Day participants.
• Sharing ideas and feedback to help improve future campaigns.

We recognise that every volunteer brings different strengths, experiences and connections, and aspects of the role can be tailored accordingly.

Who We're Looking For

We're looking for people who:

• Are enthusiastic about supporting Cystic Fibrosis Trust and Wear Yellow Day.
• Enjoy encouraging and inspiring others.
• Feel comfortable communicating with a variety of people.
• Are confident sharing information within their own networks and communities.
• Have access to email and basic digital communication tools.
• Are passionate about raising awareness and supporting people affected by cystic fibrosis.

Previous fundraising or volunteering experience is welcome but not essential. We particularly welcome applications from people with lived experience of cystic fibrosis, either directly or through a family member, although this is not a requirement.

Why Volunteer with Us?

• Help raise awareness of cystic fibrosis and inspire others to get involved.
• Play an important role in one of Cystic Fibrosis Trust's flagship campaigns.
• Develop confidence, communication and leadership skills.
• Gain valuable experience in campaigning, fundraising and community engagement.
• Meet other passionate supporters and become part of a supportive community.
• Receive training, guidance and ongoing support from our team.

Time Commitment

This is a flexible, campaign-based volunteering opportunity. While momentum typically builds during the six weeks leading up to Wear Yellow Day, Champions are welcome to contribute throughout the year in a way that works for them.

How to Apply

To apply, please submit your application by clicking on the link “Apply Now”.

To apply, you will need your up-to-date CV and a covering letter demonstrating why you would like to become a Wear Yellow Day Champion.

Important Dates

Closing date for applications:  rolling deadline

Shortlisted candidates will be notified directly as soon as possible of the next stage of the process. We will offer as much notice as possible to support availability. 

Further Information

If you have any questions about this opportunity, please contact us

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.