Support officer volunteer roles

Opportunity: Chair of the Finance and Risk Sub-committee, Board of Trustees

Open School East is at a pivotal moment in its development and is seeking a Chair of the Finance and Risk Sub-committee to help shape its next chapter.

Deadline for applications: Wednesday 30th September 2026

We are interested in hearing from candidates with expertise in:

• Finance: A person with experience in finance management or accounting, with the capacity to provide a strategic overview of finances, ensuring viability, compliance with relevant legislative frameworks, effective use of resources and ensuring that proper financial records and procedures are maintained.

We are especially keen to hear from people with knowledge of, or an interest in, education and the arts. By committing your time and expertise to our two meetings a quarter (full Trustee meeting and Chairing the Finance and Risk Sub-committee meetings), you can become part of a leading arts education charity, making a real difference to emerging creatives of all ages and from all backgrounds.

We also warmly welcome people who bring lived experience of the barriers OSE seeks to dismantle including people of colour, disabled people, those from working class backgrounds, or people with experience of marginalisation in the arts or education sectors.

At a time when charities are facing rising demand, increasing competition for funding and growing pressure on unrestricted income, investing in fundraising capacity has never been more important. Yet funding for fundraising, organisational development and core infrastructure is often the hardest support to secure.

Afrocats is entering an exciting period of growth and is seeking an experienced fundraising professional who wants to use their skills to make a meaningful difference. We are looking for someone who can help us strengthen our core-funding pipeline by identifying new opportunities, reviewing and improving applications, and increasing the number and quality of bids submitted.

Working alongside the CEO and team, you will help build the foundations that enable us to reach more people, deepen our impact and secure long-term resilience.

The role would suit an experienced fundraiser, retired fundraising professional, charity consultant, grants specialist, corporate fundraiser or development professional who is looking to give back, share their expertise and support a growing organisation at a pivotal stage in its journey. Your knowledge and guidance will help unlock resources that directly benefit women, children, young people, refugees, asylum seekers and diverse communities across Greater Manchester.

By volunteering your expertise for just 8 hours per week, you can make a lasting contribution to the sustainability and future success of Afrocats.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.

The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.

We're open to role sharing.

Are you passionate about community engagement, advocacy, and building meaningful partnerships? Join Hidayah as a National Outreach Officer Trustee in this voluntary role and help strengthen support networks for LGBTQ+ Muslims across the UK.

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. This role requires a minimum commitment of 4–5 hours per week, with additional time required during busy periods or organisational activities.

Purpose of the Role

The National Outreach Officer Trustee leads on developing and maintaining relationships with external stakeholders, community organisations, and outreach partners. The role supports Hidayah’s national growth and helps ensure LGBTQ+ Muslims can access inclusive support, representation, and community connections.

Core Responsibilities

• Act as a key point of contact between Hidayah and external organisations, community groups, and stakeholders.
• Build and maintain relationships with LGBTQ+ organisations, faith groups, educational institutions, and community networks.
• Promote Hidayah’s events, campaigns, and services across relevant communities and platforms.
• Lead outreach initiatives to engage under-represented LGBTQ+ Muslim communities, including trans and intersex individuals.
• Develop, coordinate, and support a national network of outreach volunteers and representatives.
• Work collaboratively with external organisations to provide signposting and access to wellbeing, legal, financial, and community support services.
• Represent Hidayah at events, workshops, panels, and educational opportunities where appropriate.
• Encourage inclusive dialogue, partnership working, and stronger engagement across LGBTQ+ and faith communities.
• Support the growth, visibility, and positive representation of Hidayah nationally.

Trustee Responsibilities

• Attend Trustee Board meetings and provide regular updates and reports.
• Support Hidayah events, planning meetings, and fundraising activities.
• Engage with internal communications and shared systems (e.g., Discord and Google Drive).
• Respond to emails and communications promptly.
• Contribute to the Annual Report.
• Uphold Hidayah’s mission, values, and code of conduct.
• Serve until the next AGM (subject to a 6-month probation period).

Person Specification

Essential Knowledge & Experience

• Understanding of community outreach, partnership working, or stakeholder engagement.
• Knowledge of equality, diversity, inclusion, and safeguarding principles.
• Experience working in voluntary, community, or LGBTQ+ spaces (desirable).
• Ability to work at both strategic and operational levels.

Essential Skills & Attributes

• Strong communication and relationship-building skills.
• Confidence networking with diverse communities and organisations.
• Good organisational and planning abilities.
• Ability to work independently and collaboratively.
• Professional, approachable, and proactive attitude.
• Good IT and administrative skills.

Benefits of the Role

• Opportunity to make a meaningful impact within LGBTQ+ Muslim communities.
• Leadership and charity governance experience.
• Professional development in outreach, partnerships, and community engagement.
• Opportunity to expand your professional and community networks.
• Experience working with a passionate and supportive volunteer team.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.  The role is varied, and will enable you  to further develop your leadership, management, communication, organisation and motivation skills. 

What you’ll be doing: 

Co-ordinating your group   

• Leading other Coordinating Team volunteers to organise activities 
• Working with the Finance Volunteer and the Coordinating Team to agree, approve and monitor the group’s budget 
• Creating strong links with local MS Services andother MS Society groups, as well as local voluntary and community sector partners 
• Working with staff and volunteers to develop and monitor services or activities that meet the needs of the MS community 
• Ensuring group compliance with MS Society policies and practices 
• Leading the group to welcome all of the MS community Recruiting and supporting volunteers 
• Identifying group recruitment needs and advertising vacancies
• Shortlisting and interviewing applicants 
• Welcoming new volunteers and introducing them to the group. 
• Coordinating the ongoing support of group volunteers 
• Responding to any concerns with volunteers at the earliest opportunity and liaising with staff 
 

What you get in return:

• You’ll be part of our amazing volunteer network 
• You’ll develop new skills, which can improve your CV and employability 
• You'll be making a real difference to people's lives 
• You’ll get a say in influencing our work 
• You’ll have an induction to your role and support from your Volunteer Manager 
• You’ll gain access to Learning and Development opportunities 
• You’ll be reimbursed for any related expenses while carrying out your role 

When you join us as a volunteer, you’ll be part of a community of passionate people coming together to improve people’s lives and work towards our vision for a world free from the effects of MS. 

Help support the future of hospital, health and wellbeing broadcasting across the UK.

The Hospital Broadcasting Association (HBA) is seeking a Grants & Fundraising Officer to support the charity’s financial sustainability by identifying funding opportunities, developing applications and helping to build relationships with funders, sponsors and partners.

This is an opportunity to use your fundraising, research and communication skills to support a national charity that helps more than 140 hospital, health and wellbeing broadcasting organisations develop, collaborate and thrive.

This is a volunteer role working closely with the Treasurer and Trustee Board to help identify and develop new income opportunities that support the HBA’s strategic objectives.

What you'll do

As Grants & Fundraising Officer, you will support the HBA’s fundraising activity. Responsibilities include:

• Researching and identifying suitable grant funding opportunities aligned with the charity’s objectives.
• Supporting the preparation and submission of grant applications, working with Trustees and relevant stakeholders to gather information and evidence.
• Maintaining a record of funding opportunities, deadlines, applications and outcomes.
• Supporting the development of sponsorship opportunities, including for HBA events, awards and initiatives.
• Exploring opportunities for additional fundraising activity, partnerships and donor engagement.
• Supporting the Treasurer to ensure fundraising activity aligns with the charity’s financial priorities and reporting requirements.
• Maintaining accurate records of funding received, application requirements and reporting deadlines.
• Supporting grant monitoring, evaluation and reporting activity where required.
• Building positive relationships with potential funders, sponsors and partners.
• Providing updates and recommendations to the Treasurer and Trustee Board on fundraising opportunities and progress.

About you

We're looking for someone who:

• Has an interest in fundraising, grant applications, partnerships or income generation.
• Can research opportunities and identify potential sources of funding.
• Has strong written communication skills, particularly for preparing applications and proposals.
• Is organised, reliable and able to manage deadlines.
• Can work independently while also collaborating with a volunteer-led team.
• Has good attention to detail when managing applications, records and reporting requirements.
• Is proactive and enjoys identifying opportunities for improvement and growth.
• Can represent the HBA in a professional and positive manner.
• Shares our commitment to supporting hospital, health and wellbeing broadcasting.

Previous experience in fundraising, grant writing, bid preparation or partnership development would be beneficial. We encourage applications from people with transferable skills gained in the charity, public or private sectors.

Role responsibilities and boundaries

The post holder reports to the Treasurer and works collaboratively with Trustees and other volunteers to support the HBA’s fundraising and income development activity. 

The role does not include authority to commit the HBA to funding agreements, sponsorship arrangements or financial obligations. The post holder must not enter into any agreement or contract on behalf of the HBA without prior approval from the Trustee Board.

Working with the HBA

The HBA is an entirely volunteer-led charity with no paid staff. Our volunteers play an important role in helping the organisation achieve its objectives by contributing their skills, experience and enthusiasm.

The Grants & Fundraising Officer will work closely with the Treasurer and Trustees, supporting the charity’s continued development while gaining experience of fundraising within a national voluntary organisation.

Meetings and commitment

The time commitment is approximately 8 hours per month.

Most activity can be carried out flexibly and remotely, with regular communication taking place online.

Location and expenses

This role can be carried out from anywhere in the UK, with most business conducted online.

Volunteers may occasionally be invited to attend HBA events, including trustee board meetings, the HBA Annual Conference and Awards, meetings with stakeholders or other charity activities.

Reasonable travel and out-of-pocket expenses incurred while carrying out volunteer duties will be reimbursed in line with the Association’s expenses policy.

Help us tell the stories that inspire communities and save lives.

Our Communications Officers are responsible for sharing the incredible work of North West First Responder Group with the public, volunteers, partners and supporters. From celebrating volunteer achievements to promoting fundraising campaigns and community events, you'll help ensure our message reaches the people who need to hear it.

If you're creative, passionate about social media and communications, and want to use your skills to support a life-saving charity, we'd love to hear from you.

What you'll do

As a Communications Officer, you may:

• Create engaging content for our social media platforms.
• Capture photos and videos at events and community activities.
• Write news articles, volunteer stories and website content.
• Design graphics and promotional materials using platforms such as Canva.
• Help manage and grow our online presence.
• Support marketing campaigns, fundraising appeals and awareness initiatives.
• Assist with media enquiries and press releases where required.
• Ensure our branding and communications remain professional and consistent.

You'll work closely with our Communications Team and wider charity to showcase the impact of our volunteers across the North West.

What we're looking for

We're looking for volunteers who are:

• Creative and enthusiastic with a passion for storytelling.
• Confident using social media platforms such as Facebook, Instagram, LinkedIn and TikTok.
• Able to write clear, engaging content for a variety of audiences.
• Organised, reliable and able to work independently.
• Comfortable attending events to capture content when available.
• Keen to contribute new ideas and help grow the charity's reach.

Previous communications or marketing experience is welcome but not essential. If you have enthusiasm, creativity and a willingness to learn, we'll provide the support you need.

What you'll gain

By joining our Communications Team you'll receive:

• The opportunity to make a real impact by raising awareness of our work.
• Experience in charity communications, marketing and digital media.
• Opportunities to develop skills in content creation, branding and public engagement.
• Access to training and continuous professional development.
• A chance to build a portfolio of work while supporting a growing charity.
• Recognition as part of an enthusiastic and supportive volunteer team.

Every post you publish, every story you share, and every campaign you support helps us reach more people, recruit more volunteers, raise vital funds, and ultimately strengthen the communities we serve. Your creativity could help save lives.

Finance Trustee - Treasurer

Goals 4 Girls is a London based charity dedicated to empowering girls and young women through football, mentoring and leadership development.

We work with girls and young women from underserved communities who face barriers to participation in sport, confidence building and personal development. Through structured programmes delivered in schools and communities, we support girls to build resilience, improve wellbeing and develop leadership skills.

Our programmes combine football participation with mentoring, wellbeing support and access to positive role models. By creating safe, female-focused spaces and strong support networks, we help girls develop confidence both on and off the pitch.

As demand for our work grows, Goals 4 Girls is entering an exciting stage of development, expanding our programmes, building partnerships with leading organisations in sport and business, and increasing our national impact.

To support this growth, we are seeking a Treasurer to join our Board of Trustees, helping guide the organisation’s financial sustainability and long-term strategy.

Role Summary:

Reporting to: Chair of Trustees and the Trustee Board

Working closely with the Chair, CEO & G4G Accountant. 

The Role of Treasurer

The Treasurer is a key member of the Board of Trustees, providing oversight of the charity’s financial health and helping ensure strong financial governance.

Working closely with the Chair, CEO and Board, the Treasurer will support strategic decision-making by ensuring that trustees have clear and accurate financial information and that the charity operates with robust financial controls.

The Treasurer plays an important role in helping the Board balance ambition and growth with responsible financial stewardship.

Key Responsibilities

The Treasurer will:

· Oversee the presentation of budgets, management accounts and annual financial statements to the Board.

· Ensure that appropriate financial systems, controls and procedures are in place.

· Monitor the financial health and sustainability of the organisation.

· Support the development and review of financial policies, including reserves and risk management.

· Provide financial insight to support strategic planning and growth.

· Work with the Chair, CEO, leadership team and with the Goals 4 Girls accountant to ensure effective financial planning and reporting.

· Ensure compliance with Charity Commission, SORP reporting and good governance principles

· Oversee preparation of the charity’s annual accounts and liaise with external accountants or auditors.

· Ensure financial risks are identified and appropriately managed.

· Help build financial understanding across the Board by presenting financial information clearly and accessibly.

Skills and Experience

We are seeking a treasurer with strong charity financial expertise who is motivated by the opportunity to support a growing charity making a positive impact in young people’s lives. Please note that only London-based candidates will be considered and this position requires an enhanced DBS check and two professional references.

The ideal candidate will bring:

Essential

·A professional background in charity finance with at least 5 years post-qualification as an accountant, investment or financial management professional 

· Experience of financial oversight, governance or strategic financial planning in the charity sector

· Strong analytical and strategic thinking skills

· The ability to communicate financial information clearly to non-financial audiences

- An understanding of the Charity Commission requirements relating to finance and governance

Desirable 

Experience of supporting organisational growth or scaling programmes 

· Interest in sport, youth development or gender equality

Most importantly, we are looking for someone who shares our commitment to creating opportunities for girls and young women.

Time Commitment

The Treasurer role is voluntary, with reasonable expenses reimbursed.

Expected commitment:

· Attendance at monthly Board meetings - these are mostly online with the occasional in person Board meeting

· Occasional committee or working group participation where relevant

· Preparation and review of financial information between meetings

The average commitment is approximately 5 –7 hours per month including a one hour monthly Board meeting.

Trustees are appointed for an initial three-year term, with the option of renewal.

Board Culture

Goals 4 Girls is committed to building a diverse and inclusive Board.

We welcome applications from individuals from a wide range of professional backgrounds, communities and lived experiences. We believe diversity strengthens governance and improves the impact of our work.

Why Join Goals 4 Girls

Joining the Trustee Board offers the opportunity to:

· Help shape the future of a growing charity breaking barriers to football for girls and young women 

· Contribute strategic expertise to a value led organisation

· Work alongside an engaged and passionate Board and leadership team

· Support programmes that are creating lasting social impact

How to Apply

To express interest in the Treasurer role, please submit the following documentation:

· A cover letter outlining your interest and relevant experience no longer than 2 A4 sides

· A current CV

Please note that this volunteer role will require two references and an enhanced DBS check 

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Volunteer Opportunity – Treasurer Trustee
Independent Arts Isle of Wight

Do you have financial skills and experience that could help strengthen creativity, wellbeing, and
community connections across the Isle of Wight?

Independent Arts is seeking a Treasurer Trustee to join our Board and help support the charity’s
continued growth and sustainability.

Independent Arts works with people of all ages and backgrounds, using creativity and
participation in the arts to improve wellbeing, reduce isolation, build confidence, and
strengthen communities. We believe that creativity can have a positive impact on people’s lives,
and we are looking for someone who shares our values and wants to make a meaningful
contribution.

As Treasurer Trustee, you will play an important role in helping the Board oversee the charity’s financial affairs, ensuring strong financial governance and supporting informed decision-making. You will work alongside fellow trustees and staff to help ensure the organisation remains financially sustainable and able to continue delivering its valuable work across the Isle of Wight.

We are looking for someone who can offer:
• Experience in finance, accounting, budgeting, business planning, or financial
management
• The ability to understand and explain financial information clearly
• Strategic thinking and sound judgement
• A collaborative approach and willingness to contribute to Board discussions
• Commitment to good governance and the aims of Independent Arts
Previous charity trustee experience or a professional accounting qualification would be
welcome but is not essential. We encourage applications from people with relevant skills and
practical experience from a range of professional and personal backgrounds.

What you’ll gain from the role:
• The opportunity to make a meaningful impact within the local community
• Experience of charity leadership and governance
• The chance to use your professional skills for social good
• The opportunity to work alongside a passionate and committed Board and team
• A chance to support creativity, wellbeing, and inclusive community development across
the Isle of Wight

Time commitment
This is a voluntary role. The Treasurer Trustee will be expected to attend quarterly Board and
finance committee meetings and review papers in advance, with additional time required to
support the CEO in financial planning, Board and annual reporting activities.
Independent Arts is committed to equality, diversity, and inclusion and welcomes applications
from people of all backgrounds, experiences, and communities.
 

About International Lawyers Project

ILP is an alliance of talented and passionate lawyers drawn from diverse countries and cultures across the globe. We pull together teams of pro bono experts to support the policy and legal needs of individuals, communities and organisations that would otherwise not have access to expert advice.

A UK registered charity founded in 2005, we are staffed by a group of lawyers dedicated to using the law to achieve economic and environmental justice through strategic pro bono legal support. Our focus areas are environment and sustainable development, sustainable finance, governance and accountability (with a focus on anti-corruption measures), and protecting the civic space of those working on these themes. Over twenty years we have supported partners in more than 100 countries.

We are proud to have a diverse staff team from Africa, Asia, the Americas, and Europe, reflective of the communities we support. Our staff have extensive experience in our focus areas, as well as international law and development. We work primarily in the Global South, with active projects across sub-Saharan Africa, Latin America, Asia and Europe.

As a charity, our ultimate aim is to help our partners create long-lasting change, in line with our vision of a just and sustainable world in which law serves as a tool for those who need it the most.

You may find out more about ILP’s work at its website.

About the Role

ILP has a 13-member Board, with members based in the UK, Spain, Kenya and the USA. Successful candidates will be joining a collegial team with a wide range of expertise in the thematic areas of ILP’s work and experience in charity governance.

ILP is a growing and ambitious organisation, with its budget more than doubling in size over the course of the last few years. Currently with a budget of approximately £500,000 and an additional £6 million value mobilised in pro bono hours, we are looking for a trustee and ultimately a Chair who is able to support the team as the organisation continues to grow and move to the next level.

Successful candidates will be appointed initially as an ordinary Trustee. The term of the current Chair comes to an end in mid-2027. Shortly before then the Board will decide on the appointment of a new Chair, with the expectation that the successful candidate will be elected from the Board in accordance with the Articles of Association.

The key responsibilities of Board members are to ensure that the organisation has a clear strategy for the fulfilment of its charitable purposes, and to provide oversight of and support to the executive team, in accordance with the Articles of Association and the guidance on governance obligations established by the Charity Commission.

 In addition to these general obligations the Board Chair’s key responsibilities are to:

• Provide leadership to the Board of Trustees in oversight of the strategic direction and execution of the governance responsibilities of the Charity.

• Chair and facilitate meetings of the Board (hybrid meetings held from ILP’s London office), ensuring that they are conducted in an effective and inclusive manner and monitoring the implementation of decisions taken at such meetings.

• Support ILP’s Executive Director in leading the day-to-day management of the Charity and preparing for Board meetings.

• Take lead responsibility on behalf of the Board for the relationship with ILP’s Executive Director, appraising their performance and holding him or her to account.

• Give direction to Board policy making.

• Act as an ambassador for the Charity, representing its strategy and contribution to its partners and funders.

• Plan for the recruitment and development of Board members as needed in order to improve the performance of the Board.

Term of Office: Trustees are appointed for a 3 year term, serving a maximum of 3 consecutive terms.

Expected Time Commitment: Variable, but up to two days a month as Board Chair. Ordinary trustees attend four two-hour Board meetings annually, for which moderate background reading is required, and may be requested to assist with other contributions.

Compensation: This is a volunteer role, but reasonable expenses will be reimbursed.

Specification for Board Chair

• Experience serving on the Board of one or more other registered UK charities.

• Understanding of the Charity Commission’s governance requirements, and the balance of roles between governance and management.

• Willingness to devote the necessary time and effort to support the charity.

• Professional background related to ILP’s thematic areas of focus and familiarity with the non-profit sector working in an international context.

• Commitment to ILP’s strategic objectives.

• Good communication and people management skills and strong independent judgement.

Join Our Board - Help shape the future of Merton’s vibrant voluntary, community and social enterprise sector.

Merton Connected is seeking two to three new trustees to join us at an exciting time of growth.

Merton's voluntary, community, social enterprise and faith sector is full of energy, ideas and people determined to make a difference. As the borough's infrastructure charity, Merton Connected sits right at the heart of it: connecting, supporting and championing the organisations that support local people every day.

Now we want you to help shape what comes next.

Who we're looking for

We're seeking people who bring curiosity, strategic thinking, and a genuine commitment to inclusive community development. Whether this would be your first governance role or you've supported other boards before, what matters most is your perspective and your willingness to engage.

We're particularly keen to hear from people with insight or experience in:

• Charity management
• Public health, health and social care integration, or partnership working between statutory and VCS organisations
• Marketing and communications
• Digital and AI operations
• Income generation and fundraising
• Impact and performance measurement

We also warmly welcome applicants with diverse lived experience, fresh perspectives, and a strong connection to Merton. There's no single profile we're looking for, and different viewpoints make us stronger.

What you'll be doing

As a trustee, you'll help shape our strategy, strengthen good governance, and champion the voices of local organisations and residents. You'll join a collaborative, supportive board that works closely with our leadership team to ensure Merton's voluntary, community and faith sector continues to thrive.

What you'll gain

• The chance to influence local priorities and make a meaningful difference to people's lives
• Insight into how a well-connected, values-driven infrastructure charity works from the inside
• Opportunities to share your knowledge and develop your own strategic and leadership skills
• A place on a welcoming, inclusive board committed to learning and collective impact

The practical bit

Time commitment: 4–6 meetings per year (including strategy days), with occasional subgroups or events
Support offered: A full induction is provided, and reasonable out-of-pocket expenses are reimbursed.

We are actively seeking to expand our board and hope to make at least two trustee appointments over the next two months.

Applications are reviewed on a rolling basis, and we may appoint additional trustees where their skills and experience complement the board.

Ready to find out more?

Please apply with your CV and a few screening questions

VOLUNTEER CASE OFFICER

Across the UK, our 60+ local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Processing and allocating cases which have come to the branch

• You may have engineering experience or be a skilled craftsperson, but this is not essential

• Using our online referral portal to manage and update case notes

• Attending regular meetings of the local branch

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Warm, approachable and confident to call referrers/clients to initiate discussions

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

You’ll also need to complete the induction checklist and a reference check.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without  your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.