Supporter care manager volunteer roles in Nottingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
PLEASE NOTE THIS IS NOT A PLACEMENT OPPORTUNITY AND IS NOT OPEN TO STUDENT VOLUNTEERS
What is the purpose of this role?
The Sybil Levin Day Service is a specialist SPECAL-Led day service supporting people with dementia and their carers using the SPECAL method.
What activities might you be involved in?
- Assisting centre attendees to engage in activities.
- Serving meals and drinks.
- Helping to set up and clear away activities.
- Engaging in conversation with centre attendees.
- Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct
What are we looking for?
- People with a genuine interest in the wellbeing of people with dementia.
- A friendly, sensitive and kind approach.
- Being comfortable in small groups or on a one to one basis.
- People with a commitment to using the SPECAL method at all times whilst at the centre.
When would you be needed to volunteer?
The centre is open from Monday to Friday and would like volunteers to commit to a morning or afternoon at least once a week as a minimum.
What training will you be given?
You will be given all the training you need to enable you to carry out your role. This will include a thorough Charity induction and a departmental induction to provide further information about the role. You will also be given access to our online training library to complete the training modules that are mandatory for your role.
You will receive SPECAL training prior to commencing your role.
What can you gain from this opportunity?
- The chance to make a difference to the lives of people with dementia.
- Ongoing support, ensuring your volunteering experience is a fulfilling and positive one.
- A comprehensive training programme.
- The opportunity to learn new skills.
- Experience to add to your CV.
- The opportunity to meet new people and make new friends.
- Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook
***Please note that we don’t offer sponsorship or accept overseas applicants***
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, people-focused, and passionate about creating safe, meaningful experiences for communities? Tell My Truth and Shame the Devil C.I.C. is seeking a Retreat Support & Member Travel Liaison to support the planning, coordination, and delivery of retreats, gatherings, and in-person programmes for survivors, young people, and community members. This plug-in role is essential to ensuring that members can participate in transformative experiences with clarity, dignity, and practical support.
As Retreat Support & Member Travel Liaison, you will coordinate the logistical and communication aspects of member participation in retreats and events. You will act as a key point of contact for travel planning, accommodation coordination, accessibility needs, and member queries before, during, and after retreats. Working closely with programme leads, clinical and safeguarding teams, and community managers, you will help ensure retreats are delivered smoothly, safely, and in alignment with our values-led, anti-capitalist, community-driven mission.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience in event coordination, travel liaison, member support, or administrative logistics
- Strong organisational skills with high attention to detail
- Ability to manage multiple tasks, timelines, and communications calmly and reliably
- Clear, professional, and compassionate communication skills (written and verbal)
- Confidence supporting participants who may be anxious, unfamiliar with travel, or attending for the first time
- Ability to handle sensitive and personal information confidentially, in line with safeguarding and data protection policies
- Ability to work collaboratively with programme leads, facilitators, venues, and volunteers
- Proactive problem-solving skills and sound judgement when escalating concerns
- Reliability and responsiveness during pre-event and live delivery periods
- Alignment with values of care, respect, and participant-centred delivery
Desirable / Can Be Developed
- Good understanding of, or willingness to learn, safeguarding and wellbeing protocols
- Confidence using digital tools for scheduling, communication, and record-keeping (e.g. email, shared documents, spreadsheets, CRM or event platforms)
- Experience supporting vulnerable groups, community programmes, or residential retreats
- Willingness to contribute to improving systems and processes through reflection and feedback
Qualifications
-
Formal qualifications not required; relevant professional, voluntary, or lived experience is valued
Main Responsibilities/ Key Duties
- Coordinate member travel logistics: Provide clear guidance on transport options, arrival and departure details, accommodation information, and local travel considerations. Support members to plan journeys confidently while balancing consistency, cost-awareness, and accessibility needs.
- Primary point of contact for members: Act as a calm, reliable, and approachable contact for participants attending retreats or in-person programmes. Respond to queries promptly, clearly, and sensitively, recognising that travel and participation can be stressful or unfamiliar for some members.
- Support retreat and programme planning: Work alongside programme leads to support retreat schedules, attendance tracking, check-in processes, and on-the-day coordination. Assist with practical arrangements that enable facilitators to focus on delivery and participant care.
- Liaison with venues and teams: Coordinate with venues, facilitators, and internal teams to ensure accommodation, access, catering, room set-up, and transport arrangements meet programme needs, safeguarding standards, and agreed expectations.
- Accessibility, wellbeing, and safeguarding: Proactively identify potential accessibility barriers, wellbeing needs, or safeguarding concerns shared by participants. Escalate issues promptly and appropriately to designated leads, following organisational safeguarding procedures.
- Data management and compliance: Maintain accurate and up-to-date records of participant details, travel arrangements, access requirements, and communications. Ensure all information is handled confidentially and in full compliance with GDPR and data protection policies.
- Post-retreat follow-up and evaluation: Support post-programme processes, including follow-up communications, feedback collection, and contribution to evaluation activities. Help ensure participant experiences inform learning and continuous improvement.
- Systems and process development: Contribute to the creation and refinement of checklists, guides, templates, and systems that improve the consistency, care, and efficiency of future retreats and in-person programmes. Share learning and practical insights with the wider team.
What This Role Offers You:
- Practical leadership experience supporting impactful retreats and in-person programmes.
- Opportunity to contribute directly to transformative experiences for survivors and marginalised communities.
- Personal growth through service-led, community-centred work in a values-driven organisation.
- The satisfaction of helping members feel supported, informed, and safe as they engage in deep personal and collective development.
What This Role Is Not For:
- Individuals seeking hands-off or purely behind-the-scenes work with no member interaction.
- Those unwilling to work flexibly around programme timelines or respond to live operational needs.
- People expecting rigid structures or corporate event management environments—this role requires adaptability, care, and collaboration.
If you are ready to support powerful in-person experiences and ensure members can engage fully, safely, and confidently, we want to hear from you. Apply now and help us deliver retreats that foster healing, connection, and transformation.
A Final Word
Logistics are about people, not just plans.
If you know that:
- Trust is built through clear communication, care, and reliability
- Privacy and safeguarding are essential when supporting travel and participation
- Respectful, attentive support helps people feel safe and welcomed
…then you understand the heart of effective retreat support and member travel liaison.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively. Our goal is to ensure sustainability and positively impact the lives of more people. We want assistance in developing an ambitious strategy.
What will you be doing?
We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)! Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.
This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities. Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions. We need a visionary like you to help us achieve our goals.
We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing. There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities. We're eager to explore them all.
In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways. If you're a bid writer who thrives on creativity and collaboration, we want to hear from you! Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together. Join us on this exciting journey!
Key Duties and Responsibilities
The Role Description:
Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.
Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.
Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.
Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.
Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.
Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.
Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.
Key Duties and Responsibilities:
- Lead AHO bids: Manage the whole bid process with a hands-on approach.
- Create strong responses: Tailor solutions that clearly show our value.
- Support growth: Work with Business Development and Marketing to boost propositions.
- Drive best practice: Lead bid qualification, governance, and reviews.
- User-focused: Understand needs and clearly present our solutions.
- Know the landscape: Medical, research industries, and opportunities.
- Know our strengths: Stay sharp on our services and competitors.
- Seal the deal: Coordinate smooth contract closures.
- Stay tidy: Keep the bid library updated and accessible.
- Keep comms clear: Align stakeholders throughout the process.
- Stay compliant: Follow governance and secure approvals.
- Push for quality: Lead reviews to ensure high-standard submissions.
- Maintain the opportunity pipeline: utilising CRM and creating reports for management.
- Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
- Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.
What are we looking for?
Person Specification: What You'll Bring:
- At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
- End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
- Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
- APMP Certification is also desirable.
- Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
- Industry knowledge: Understanding of contact centres and/or customer experience is essential.
- Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
- Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
- Detail orientation: High attention to detail to ensure quality and accuracy.
- Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
- Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
- Time management: Skilled at prioritising tasks and managing competing deadlines.
What difference will you make?
In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact
Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage. By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.
You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process. This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.
In this role, you will orchestrate a well-coordinated process that drives operational efficiency. As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.
As a leader, you'll elevate the quality of our bid content. By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.
You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions. Your effective management will ease colleagues' workloads, allowing the entire team to shine.
To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks. This ongoing improvement process will enhance our bidding capabilities for future opportunities.
You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids. By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.
Strategic alignment is vital for sustaining consistent, stable business growth. Together, we can make a remarkable impact on development.
Applicants must submit a CV and a cover letter explaining how they meet the role description and the person specification.
Interviews will be arranged and conducted via Microsoft Teams.
Interview dates are agreed with the applicant.
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering that changes lives—together.
Be part of a welcoming community where your leadership helps cats thrive and people make a lasting difference
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Our Cat welfare team leaders have the important role of coordinating, encouraging and supporting teams of fosterer volunteers and cat care volunteers. They help make sure volunteers with direct cat care roles are happy and confident and provide advice and guidance when needed. This incredible teamwork means we are able to help more cats and kittens in need.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
A bit more information about this role and the team
This role is a team leader and committre role suited to someone who has experience of leading a team, strategic planning and decision making to supprt the team.
What we need from you
You’ll be:
- Volunteering alongside colleagues including the branch coordinator/team leader, Cat Welfare team, branch development manager and Vet team to ensure that cat care policies, procedures and standards are applied
- Support fosterers to follow cat welfare policies and procedures
- Acting as the main point of contact within the branch for cat welfare and ensuring that welfare updates are shared and implemented effectively
- Supporting the branch by ensuring that accurate and up to date records of all cats helped are maintained, using specified systems
- Attending relevant volunteer training sessions and encouraging other volunteers to do likewise
- With the other volunteers, recruit, induct and support all branch fosterers and cat care volunteers
- Represent the branch at relevant meetings
- Play an active part in the branch committee, being part of the branch team leading on cat adoption information and updates
- Collaborating with the cat adoption team leader to ensure the highest standards of cat care are applied in line with our policies and procedures
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What will you be doing?
We are looking to expand the range of expertise and experience of our Board and are looking to recruit additional Trustees, particularly with knowledge of Nottinghamshire or the Deaf Community (UK-wide), but we are looking for other experience too (see below).
This is a great opportunity to develop further governance skills and experience, and help steer an important charity in the right direction
Trustees meetings are usually held every six weeks, plus there is an AGM, away days, and any sub-committee meetings that trustees may be involved in. Most meetings will remain virtual but there will from time to time be a need to attend key meetings and events in Nottingham. The time commitment is approximately 4 hours per month, but there may be occasions when more time is required for a short period.
Trustee positions are unremunerated, but reasonable expenses will be reimbursed.
Who we are looking for
· Relevant experience in any of the following: the deaf community, Nottinghamshire, financial management, HR, charities, fundraising, social prescribing, NHS, local authorities, marketing, business development, governance, strategy or legal.
· A willingness to devote the necessary time and effort
· Good, independent judgement
· The ability to challenge and ask questions
· An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
· A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership
About Self Help UK
Self Help UK is a leading peer support organisation with over 40 years of experience in developing and delivering peer-led services. Our mission is to empower individuals and communities by embedding peer support principles into health and wellbeing initiatives. We have created a range of innovative programmes that help people living with cancer and other long-term health conditions to navigate challenges and take control of their health and wellbeing.
We work in partnership with Macmillan Cancer Support on projects that make a real difference. These include national and local initiatives for the Deaf community, volunteer-led support for anyone affected by cancer, and prehabilitation services for those facing complex treatment. In 2026, we will collaborate with our Integrated Care System to improve health literacy and increase cancer screening uptake among underserved communities in Nottingham. Looking ahead, we are exploring a new direction to position Self Help UK as a holistic, person-centred support provider, embedding peer support and volunteer-led activity at the heart of everything we do. Our vision is to challenge health inequalities and enable people to feel confident, informed, and supported in shaping their own health journey.
A selection of causes covered by Self Help UK
· Peer support
· Long-term health conditions
· Cancer diagnoses and prevention
· Voluntary sector support
· Health inequalities
· Under-served communities
To apply for this role please send the following information
1. CV
2. Covering Letter (Not more than 1 page and please outline how you meet the criteria in this role description)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Turns Digital Campaigns Into Real-World Impact. At Tell My Truth and Shame the Devil C.I.C., online fundraising is more than clicks—it’s building a movement.
The Online Fundraising and Campaign Manager ensures that all digital campaigns—from social media drives to crowdfunding initiatives—are strategically designed, executed, and optimised for impact. You will lead online engagement, campaign planning, and donor acquisition strategies, connecting supporters to the CIC’s mission and converting attention into meaningful action. This is not a passive posting role—it is strategic, high-energy, and central to scaling the CIC’s digital impact.
This role exists to:
- Plan, launch, and manage online fundraising campaigns across multiple digital platforms
- Coordinate with Content and Donor Communication Specialists to ensure cohesive messaging
- Analyse campaign performance, adjusting strategies in real time for maximum engagement
- Support the Fundraising Director with digital strategy, reporting, and optimisation
- Ensure campaigns comply with safeguarding, ethical, and CIC standards
- Develop creative fundraising initiatives that engage online communities
- Track donor journeys from awareness to contribution, improving retention and growth
You are the digital architect of campaigns that mobilise supporters and funds.
Why This Role Matters
Online fundraising is critical for the CIC’s sustainability:
- It generates immediate and scalable revenue for programmes
- It grows awareness and community support beyond geographic boundaries
- It empowers supporters to engage meaningfully with the CIC’s mission
Without this role, online campaigns risk low engagement, wasted effort, or lost opportunities. With it, the CIC can reach thousands of supporters efficiently and ethically.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience using online fundraising platforms such as JustGiving, GoFundMe, Stripe, Patreon, or similar tools
- Experience in digital campaign planning, execution, and optimisation
- Strong understanding of social media marketing, including platform-specific strategies and analytics
- Experience with email marketing tools and CRM systems for supporter engagement and fundraising
- Ability to monitor, analyse, and interpret performance data to inform decisions
- Experience producing clear reports and insights for non-technical audiences and leadership
- Strong written communication skills, with an ability to craft compelling calls to action
- Creative mindset with the ability to generate and test innovative campaign ideas
- Good organisational skills and ability to manage multiple campaigns and deadlines
- Understanding of ethical fundraising, safeguarding, and data protection principles
- Ability to collaborate effectively with internal teams and volunteers
- Confidence working independently in a volunteer role, with proactive problem-solving skills
- Commitment to the organisation’s mission, values, and respectful supporter engagement
Desirable / Can Be Developed
-
Basic knowledge of digital design or content tools
Qualifications
-
Formal qualifications not required; equivalent professional or voluntary experience is highly valued
Main Responsibilities/ Key Duties
- Design and deliver online fundraising campaigns: Plan, implement, and manage end-to-end digital fundraising initiatives across social media, crowdfunding platforms, email marketing, and web-based channels. Ensure campaigns are aligned with organisational goals, audiences, and key fundraising moments.
- Develop innovative engagement strategies: Create and test creative campaign ideas, challenges, peer-to-peer fundraising initiatives, and digital engagement activities that motivate supporters to donate, share, and advocate. Continuously explore new trends and tools in online fundraising.
- Coordinate creative assets: Work collaboratively with Content, Communications, and Donor Engagement teams to develop compelling copy, visuals, videos, and calls to action. Ensure consistent messaging, tone, and branding across all digital channels.
- Campaign optimisation and performance monitoring: Track and analyse campaign metrics such as reach, engagement, conversion rates, donation values, and supporter growth. Use insights to adjust strategies in real time and improve campaign effectiveness.
- Data-driven decision making: Interpret analytics and audience behaviour to refine targeting, messaging, timing, and platform use. Support evidence-based recommendations for future fundraising activity.
- Compliance and ethical standards: Ensure all online fundraising activities comply with relevant regulations, platform terms, safeguarding policies, data protection requirements, and ethical fundraising standards. Promote transparency and donor trust at all stages.
- Reporting and accountability: Prepare clear and timely reports on campaign performance, outcomes, and learning for leadership and stakeholders. Highlight successes, challenges, and recommendations for improvement.
- Volunteer collaboration: Engage and coordinate volunteer teams and digital ambassadors to amplify campaigns, encourage peer sharing, and extend reach within communities and networks. Provide guidance and motivation to support consistent messaging.
- Continuous improvement: Contribute to the development of best practices, templates, and processes for online fundraising. Share learning across teams to strengthen organisational digital fundraising capacity.
Who This Role Is For
This role is suited to someone who:
- Understands online fundraising and digital campaign strategy
- Can plan, execute, and monitor campaigns independently and collaboratively
- Is creative, data-driven, and solution-oriented
- Can translate social media trends into actionable fundraising opportunities
- Values transparency, ethics, and mission-aligned digital engagement
You are a strategic digital leader and campaign innovator.
What You Gain
- Founding-level experience in online fundraising strategy and execution
- Strategic insight into digital engagement and campaign optimisation
- Leadership exposure in managing multi-channel campaigns
- Priority consideration for future paid roles
- Direct contribution to community empowerment and CIC sustainability
This role builds digital strategy, fundraising, and online community leadership skills.
What This Role Is Not For
This role is not suitable if you:
- Prefer low-responsibility volunteer work
- Avoid digital tools, analytics, or campaign strategy
- Are seeking immediate paid employment
- Are uncomfortable managing ethical online engagement and fundraising
Important to Be Clear
- This is a volunteer role during the CIC’s build phase
- It carries real responsibility for digital campaign success and donor engagement
- Paid roles will emerge as funding and sustainability allow
Next Steps
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about campaign strategy, performance, and collaboration
If you believe that digital campaigns can create meaningful impact, and that online engagement is a tool for real-world change, this role is for you.
A Final Word
Fundraising is about people, not just donations.
If you know that:
- Trust is built through transparency, consistency, and care
- Privacy and safeguarding are essential to ethical digital engagement
- Respectful communication strengthens supporter relationships and loyalty
…then you already understand the heart of effective online fundraising and campaign management.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary
The Site Manager role involves overseeing a number of university Islamic Societies or Muslim Student Associations who are interested in partnering with Roots Academy to host the Essentials Onsite Program an in-person transformative educational class tailored to university students on campus. The Site Manager role is responsible for establishing and maintaining positive relationships with these ISoc/MSA committees and offering 1:1 support to ensure that they have an excellent educational experience.
Key tasks
- Actively establish and maintain positive relationships with ISoc/MSA committees and Student Ambassadors (ISoc/MSA representative) to ensure an exceptional onsite experience for students, and promote retention of sites.
- Be the point of contact for ISocs/MSAs: answer questions, offer light-touch support and coaching on ways to improve the class, engage on a 1:1 basis listening to their needs and concerns, and addressing these accordingly.
- Liaise with Student Ambassadors to ensure that logistics involved in marketing and running the class are taken care of by the ISoc/MSA.
- Collect ideas and best-practices from how different campuses deliver their class
- Be the internal point of contact for any queries or updates related to ISocs/MSAs assigned.
What we’re looking for
- Excellent interpersonal and communication skills
- Ability to make and maintain positive relationships and connections with people
- Proactive approach to problem-solving
- Passionate about transforming the lives of Muslim students and engaging with university ISocs/MSAs
- An understanding of the Muslim student/university scene and how University ISocs and/or MSAs operate
- Ability to travel regionally for site visits and in-person meetings with ISoc/MSA committees
What we have to offer
-
Be part of a team of 40+ dedicated volunteers from across the country.
-
Receive continuous rewards for students that gain knowledge and closeness to Allah and their faith as a result of attending the Onsites Essentials program.
-
Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
-
Receive in-house tarbiyah sessions.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a great opportunity to develop further governance skills and experience, and help steer an important charity in the right direction.
Chairing experience required + any combination of: financial management, advocacy, HR, charities, fundraising, social prescribing, NHS, local authorities, marketing, business development, governance, strategy or legal.
About Self Help UK
Self Help UK is a leading peer support organisation with over 40 years of experience in developing and delivering peer-led services. Our mission is to empower individuals and communities by embedding peer support principles into health and wellbeing initiatives. We have created a range of innovative programmes that help people living with cancer and other long-term health conditions to navigate challenges and take control of their health and wellbeing.
We work in partnership with Macmillan Cancer Support on projects that make a real difference. These include national and local initiatives for the Deaf community, volunteer-led support for anyone affected by cancer, and prehabilitation services for those facing complex treatment. In 2026, we will collaborate with our Integrated Care System to improve health literacy and increase cancer screening uptake among underserved communities in Nottingham. Looking ahead, we are exploring a new direction to position Self Help UK as a holistic, person-centred support provider, embedding peer support and volunteer-led activity at the heart of everything we do. Our vision is to challenge health inequalities and enable people to feel confident, informed, and supported in shaping their own health journey.
A selection of causes covered by Self Help UK
·Peer support
·Long-term health conditions
·Cancer diagnoses and prevention
·Voluntary sector support
·Health inequalities
·Under-served communities
What will you be doing?
You will be chairing the Board of Trustees, ensuring that we have minimum representation required for decisions to be made, keeping the board aligned in decision-making, ensuring all minutes are recorded and that all decisions by trustees are made with the appropriate context provided.
Trustees meetings are usually held every six weeks, plus there is an AGM, away days, and any sub-committee meetings that trustees may be involved in. Most meetings will remain virtual but there will from time to time be a need to attend key meetings and events in Nottingham. The time commitment is approximately 4hours per month, but there may be occasions when more time is required for a short period.
Trustee positions are unremunerated, but reasonable expenses will be reimbursed.
Who are we looking for?
Previous chairing experience
·Relevant experience in any of the following financial management, HR, charities, fundraising, social prescribing, NHS, local authorities, marketing, business development, governance, strategy or legal.
·A willingness to devote the necessary time and effort
·Good, independent judgement
·The ability to challenge and ask questions
·An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
·A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership
Application process
To apply for this role please send the following information
1. CV
2. Covering Letter (not more than one page, outlining how you meet the criteria in this role description)
We will keep this advert open until we have filled the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustee vacancies. Our trustees play a vital role in making sure that the charity achieves its core objects as set out in the governing documents. They oversee the overall management, finances and administration of Dove Cottage and ensure that the charity is successfully implementing a clear strategy in line with our vision. Trustees are also there to support and constructively challenge the senior staff team (the Dove Cottage Manager and Income Generation and Marketing Manager).
The trustees of Dove Cottage have a responsibility to:
· Support and provide advice on Dove Cottage’s purpose, vision, goals and activities.
· Approve operational strategies and policies, and monitor and evaluate their implementation.
· Oversee Dove Cottage’s financial plans and budgets and monitor and evaluate progress.
· Provide leadership to the board and to ensure that trustees fulfil their duties and responsibilities for the proper governance of the charity.
· Support and, where appropriate, provide constructive challenge to the executive manager.
· Ensure that the board as a whole works well and in partnership with key staff.
· Ensure the effective administration of the charity.
· Ensure that key risks are being identified, monitored and controlled.
· Review and approve Dove Cottage’s financial statements.
· Provide support and challenge to senior staff, specifically the Dove Cottage Manager and the Income Generation and Marketing Manager in the exercise of their delegated authority and responsibilities.
· Keep abreast of changes in Dove Cottage’s operating environment.
· Contribute to regular reviews of Dove Cottage’s governance arrangements.
· Attend board meetings, well prepared to contribute to discussions.
· Exercise independent judgement, acting legally and in good faith to protect Dove Cottage’s interest, to the exclusion of your own/third-party interests.
· Ensure appropriate accountability to LOROS as sole member.
· Contribute to the promotion of Dove Cottage’s objects, aims and reputation through the application of your skills, expertise, knowledge and contacts.
Working hours/commitment
All trustees are required to:
· Attend at least four board meetings each year, although trustees may together decide to change the frequency of meetings.
· Attend the charity’s Annual General Meeting and any extraordinary general meetings should these be required.
Meetings will usually be held in person at the hospice in Stathern. There will be times when trustees need to be actively involved beyond board meetings. This may involve visiting the hospice, tea room and shops, helping out at events, scrutinising papers, leading discussions, providing advice and guidance on new initiatives, responding to complaints and concerns, and getting involved in various matters about which they have a special expertise.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
What is the purpose of this role?
To support people aged 18+ in the community by leading a series of guided walks around open spaces in Nottingham city (and Nottinghamshire).
Walk Leaders can make a difference by creating safe, enjoyable, and accessible walking opportunities that enhance health, wellbeing, and social connection.
What impact does this role have?
Provides accessible, guided health walks across Nottingham’s parks and open spaces. The walks encourage a healthy lifestyle by combining exercise with opportunities to socialise, helping people stay active, build friendships, and explore their local community.
What activities might you be involved in?
· Offering a friendly welcome to all walkers, especially those joining for the first time
· Providing a short briefing before the walk to ensure all participants are prepared
· Making sure the walk is safe and accessible for participants on the day of the walk
· Taking the lead in walks and ensuring they are safe, friendly and enjoyable and well managed
· Addressing and resolving issues that arise during walks, following guidance from your Line Manager, and promptly reporting any incidents or concerns to them.
· Providing information about other Age UK Notts services and other walks offered by the scheme, and basic information about how to keep active
· Ensuring all required paperwork is properly completed
· Attending occasional walk leaders’ meetings, one-to-one meetings and relevant training
What are we looking for?
Ø A genuine interest in the wellbeing of people and community engagement
Ø Friendly, welcoming and empowering with good communication skills
Ø Knowledgeable about the basics of the benefits of walking and physical activity
Ø Reliable, punctual, honest and well-organised
Ø Able to volunteer independently but with guidance and support
Ø Confident at speaking in front of small groups
Ø Able to take control and be assertive when needed
Ø Ability to complete basic paperwork punctually and accurately
Ø Willing to observe and learn from an experienced leader before taking on independent leadership
When would you be needed to volunteer?
The role can be flexible around your availability. Most volunteers lead walks weekly or monthly, with walks lasting 20–60 minutes. These may be starter/easy walks or wellbeing-focused walks. At times, we may request your support to provide cover at short notice if required.
While we are looking to expand, our current walks in the New Year will take place on Monday mornings at the Arboretum, Wednesday mornings at Highfields Park/Lakeside and Thursday mornings in Sneinton.
What training will you be given?
You will be given all the training you need to enable you to carry out your role. This will include a one-day Ramblers Wellbeing Walks, Walk Leader Course, risk assessment guidance and a thorough departmental induction to provide you with further information about your role.
What can you gain from this opportunity?
· The chance to make a difference to a person’s life
· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
· A comprehensive training programme including the opportunity for further training (e.g. First Aid)
· The opportunity to learn new skills
· Experience to add to your CV
· The opportunity to meet new people and make new friends
· Reimbursement of out-of-pocket expenses as defined in the Age UK Notts Volunteer Handbook
Additional Information
Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.
We are looking for volunteers who have availability to support our walks across Nottingham and Nottinghamshire
We are looking for volunteers who can support a minimum of one walk per week, every week (time and days tbc)
***Please note that we don’t offer sponsorship or accept overseas applicants***
Application Form
Interview
References will be taken
DBS check
The client requests no contact from agencies or media sales.
We are looking for a creative Assistant Stage Manager to play a central role in the smooth delivery of Bi Pride 2026! This role will work to provide a programme of live entertainment, panels, and discussions, that represent and celebrate bi+ people, their voices and their experiences.
Ideal time commitment: approx. 5-10 hours per month; flexible. This is likely to increase on the approach to an event.
Location: remote/ home based, in-person attendance at events is desirable.
Supported/ supervised by: the I Am Proud Stage Manager, also working closely with volunteers in the I Am Proud Stage sub-team and Events team.
Bi Pride UK’s mission is to create spaces where people who experience attraction beyond gender can be freely visible and celebrate themselves and their identities. It’s not enough to be ‘welcome’ at Pride. We make up a very large proportion of the queer community – the 2021 Census actually shows we’re half of the community – and we deserve to be visible and celebrated in our own right.
There are many ways to make this happen, and we work in many ways to bring this change about:
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Outreach work with other Prides, LGBTQ+ organisations and bi organisations – our consultation work with local Prides, the UK Pride Organisers Network and local and national LGBTQ+ organisations works in a tailored way to make sure that bi inclusion is a top priority and is being done well
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Organising a high-profile annual Bi Pride event – from September 2019, Bi Pride UK made history with the largest ever gathering of bi people recorded. A performance stage, a panel stage, stall village, street food, and over 1,300 attendees. After going virtual with the BiFi Festival for 2020 due to Covid-19 and running a virtual Pride event in 2021, we came back in person in 2022 with a hybrid event, and have been running the event in this format ever since
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Building a strong online and virtual community – just as important as the rest of our work is making sure that people hear about it! People need to know what resources and spaces exist for them, and how they can connect with other people like them
The role:
The Events team at Bi Pride UK is one of the core operational teams within the charity. The team handles programming, production and execution of our events, including our annual flagship Bi Pride event, which holds the record for the largest Bi Pride event in the world. This role will sit within the I Am Proud Stage sub-team, who take operational responsibility for the I Am Proud Stage within Bi Pride UK’s events; a panel-based stage which spotlights intersectional discussions, interviews and activism, dedicated to the bi+ experience.
The I Am Proud Stage Assistant Manager will support the I Am Proud Stage Manager on the planning and delivery of the I Am Proud Stage programming at Bi Pride UK’s events. This role will work collaboratively with the other I Am Proud Stage Assistant Managers, and support the “on-the-day” volunteers at our events. The holder of this role will work to provide a programme of live entertainment that represents and celebrates bi+ people, their voices and their experiences.
Key tasks of this role will include:
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Working closely with the I Am Proud Stage Manager, as well as volunteers across the charity, to deliver an I Am Proud Stage provision that meets the charity’s vision;
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Booking a diverse range of speakers and hosts, after contributing to assessments of each speaker’s application for suitability/ reputational risk against the aims and objectives of Bi Pride UK;
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Overseeing the completion of speaker contracts, receipt of invoices and other relevant documentation, including accurate record keeping and storage of such documents;
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Supporting with logistical aspects to ensure the smooth running of the I Am Proud Stage on the day of the event, including stage set up/ take down, time management/ scheduling, troubleshooting any issues arising on the I Am Proud Stage and liaising with other departments involved in the I Am Proud Stage delivery (e.g. lighting and sound technicians, streaming technicians, Artist Liaison volunteers, speakers, BSL interpreters, etc.);
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Maintaining positive relationships and facilitating effective communication with prospective speakers, confirmed speakers, volunteers, the venue, and any other relevant stakeholders;
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Working with the Access & Inclusion team and the Accessibility Consultant to implement their recommendations and ensure the I Am Proud Stage is fully accessible.
Our team volunteers remotely from anywhere in the UK, with some travel required occasionally (primarily for our flagship Pride event in London in August). All reasonable expenses incurred are reimbursed, including travel, lunch at away days and other all day events, and some childcare costs if required. The successful candidate will be invited to fortnightly Events team meetings on Wednesday evenings via conference call, in addition to I Am Proud Stage programming meetings which will be scheduled in line with the team’s best availability.
Volunteer specification:
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Interest and passion for tackling discrimination against and improving the visibility of people in the UK attracted to more than one gender;
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An understanding of the needs of people and communities in the UK attracted beyond gender;
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Commitment to the aims and objectives of Bi Pride UK;
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Some experience of stage management (desirable but not essential);
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Understanding of organising event logistics (e.g. venue layout, timings, resources) and awareness of relevant health and safety and risk management measures linked to stage-based performances;
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Ability to handle documentation and accurate record keeping in a manner which adheres to confidentiality and GDPR requirements;
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Strong interpersonal skills and the ability to build effective working relationships with volunteers at all levels within the organisation, as well as with external contributors (for example, speakers);
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Excellent IT skills (for example, Google Workspace applications);
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Excellent written and oral communication skills;
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Meticulous attention to detail;
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Strong team player, with the ability to self-motivate when working remotely;
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Availability on Saturday 29th August 2026 to support delivery of Bi Pride’s flagship event in London.
The position is open to anyone over the age of 18. We welcome applicants from all backgrounds, especially minority groups such as applicants of colour, trans and non-binary applicants and disabled and/ or neurodivergent applicants. Bi Pride UK is aware of the barriers that can be faced in gaining traditional work experience, particularly for global majority, disabled and/ or neurodivergent and trans people. We will give weight to this and encourage people when applying to consider caring responsibilities, including parenthood, volunteering, and other non-paid experiences and responsibilities when making their application.
To apply, please submit a CV and cover letter by midnight on 9th February 2026.
The Volunteer Management team will contact you to confirm your application has been received, and will be in contact regarding next steps following the above deadline. Interviews will take place on Google Meet and will be arranged in line with both the interviewers' and candidate's best availability. You will receive your interview questions and information regarding your interview prior to your interview, and feedback about your application will be provided upon request.
Are you passionate about Jesus and gospel outreach into London?
Are you looking for a rewarding opportunity to serve as a Trustee or as an Independent Sub-Committee Member?
Then London City Mission would like to hear from you!
London City Mission serves the church of London in sharing the love of God and the good news of Jesus Christ with the communities least likely to hear the Gospel.
One in three people don’t have a Christian friend to invite them to church, open a Bible with them, or tell them the good news of Jesus. We want to see that change. The poor areas of London are incredibly diverse, in fact London is the most ethnically diverse in the world, growing at over 100,000 people a year. The world has come to London – we long to see the Gospel taken to the world by working alongside churches to visit homes and go out into the streets of London with the good news of the Gospel.
Our monthly team gatherings are full of testimonies of how God is working amongst the communities least likely to hear the Gospel, and our deep conviction is that much more needs to be done – and can be done – at this urgent hour for London.
We are seeking to make up to five appointments; a mixture of Trustees (likely time commitment: 10-12 days a year) and Independent Sub-Committee Members (likely time commitment: 4 days a year). Individuals who bring expertise in one or more of the following areas:
Safeguarding – someone with safeguarding expertise who can provide strategic oversight, ensure robust policies and reporting procedures, and champion a culture of safety across the organisation.
HR - someone with HR expertise who can support organisational people practices, strengthen workforce policies, and provide strategic insight on recruitment, performance, and staff wellbeing.
Fundraising – someone with fundraising expertise who can guide income-generation strategy, strengthen donor relationships, and support LCM to diversify and grow its funding base.
Property – someone with professional property expertise who can advise on asset optimisation, and support strategic decisions regarding sales, leases, and maintenance.
Finance – most likely a qualified Accountant with strategic financial leadership skills and a passion to see resources deployed for Kingdom-purpose.
Through these roles the successful candidate will be able to make a difference in London for the salvation of souls and to the glory of God.
We appreciate the rich diversity of our Trustees, Sub-Committee Members and Staff and seek to create a culture where everyone develops and fulfils their potential. We recognise the immense value of different perspectives brought by those with varied backgrounds, characteristics and experiences. We particularly welcome applications from under-represented sections of the community (specifically in our context, individuals of Global Majority Heritage and those at an earlier stage of career).
In order to support greater diversity of experience and career stages, we encourage those earlier in their career to consider an Independent Sub-Committee Member role as a pathway to Trusteeship.
These posts are subject to an occupational requirement that the postholders are practising Christians under Part 1 of Schedule 9 to the Equality Act 2010.
The Committees we are looking to recruit to are: Income and Engagement Committee, Services Committee and Grants Committee . Our Board of Trustees is supported by a number of sub-Committees, and we are now looking to recruit volunteers to join our Committees.This is a great opportunity for anyone with the skills we are looking for to support our work and find out more about how The Lullaby Trust operates and how we support families and professionals.
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
Trustee and Treasurer
Rainbow Migration, the longest-running UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is seeking a trustee who will also serve as the organisation’s Treasurer.
We are looking for someone who is passionate about our vision that LGBTQI+ people can settle in the UK and lead fulfilling lives, and our mission to support LGBTQI+ people through the asylum and immigration system and influence policy and practice.
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We particularly encourage applications from people who have sought asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.
The role of trustees and the Treasurer
Being a trustee is a rewarding role. Trustees are volunteers who bring their expertise to shape our strategy and direction, and help ensure we remain an authoritative organisation on LGBTQI+ asylum and immigration. They have overall legal responsibility for the charity, make sure our finances and resources are well used to implement our mission, and are required to participate fully in the governance of the charity. Trustees also play a role as ambassadors for the organisation and our work.
The Treasurer takes a lead role in ensuring Rainbow Migration’s financial affairs are conducted within legal requirements, accounting conventions and good practice to ensure the financial viability and sustainable development of the organisation. A detailed role description for the role of Treasurer is appended.
Time commitment
We are looking for people who can commit to being a trustee for at least three years.
Trustees meet on a weekday evening five times per year. Meetings are usually held on Zoom except in December when we meet in person in London.
Preparation for the meetings involves a time commitment of two to four hours for detailed reading of papers, which are provided several days in advance.
The Treasurer also chairs the Finance Subcommittee, which meets on a weekday evening at the end of each quarter. The present Treasurer prepares the primary financial statements and notes, from the underlying accounting records at the year-end, for inclusion in the Annual Report and Accounts; the successful candidate will need to decide whether to continue with this approach or if there is a suitable alternative.
Key responsibilities
Financial oversight:
- Support the Trustee Board to maintain a clear and timely picture of the financial health of the organisation
- Ensure the Trustee Board and management team fulfil all required fiduciary and regulatory responsibilities
- Keep up to date on developments in charity finance regulations and best practice
- Chair the Finance Subcommittee to oversee Rainbow Migration’s financial management, ensuring robust processes and controls are in place
- Ensure the committee develops a long-term financial strategy (including a reserves policy) for the organisation, with objectives which can be monitored
- Advise the Board on financial strategy, risk management and resource allocation
- Support the Executive Director and Operations and Office Manager to develop and improve financial policies and procedures
- Work with the Executive Director, Operations and Office Manager and Fundraising Manager to monitor budgets, cash flow and financial performance
- Oversee the production of clear and accessible financial reports to the Board and its sub-committees by Rainbow Migration staff, and lead discussions during meetings
Reporting:
- Ensure regular financial reports (i.e. management accounts, annual budgets, cash flow projections, etc) are accurate, comprehensible, timely, correctly formatted, and properly discussed and understood by the Trustee Board (as required by law)
- Ensure the timely preparation of annual accounts in accordance with charity regulations (UK SORP)
- Oversee the appointment of the Independent Examiner or auditors and provide overall oversight of the annual examination or audit process
Systems and controls:
- Ensure the charity has proper systems in place for budgeting, financial control, insurance, and reporting
- Ensure compliance with all HMRC tax requirements, as appropriate
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.
As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
- Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
- Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
- Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
- Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
- Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
- Ability to balance approachability with authority, maintaining trust while enforcing community standards
- Confidence working collaboratively with leadership, technical teams, and safeguarding leads
- Commitment to inclusion, fairness, transparency, and community wellbeing
Desirable / Can Be Developed
- Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
- Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
- Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes
Qualifications
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Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued
Main Responsibilities/ Key Duties
- Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
- Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
- Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
- Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
- Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
- Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
- Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
- Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community.
What This Role Offers You:
- Leadership experience in building and sustaining safe, inclusive, and impactful communities.
- Personal growth through hands-on engagement with vulnerable and marginalised populations.
- Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
- The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.
What This Role Is Not For:
- Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
- Those unwilling to enforce and uphold safeguarding policies and community guidelines.
- People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.
If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.
A Final Word
Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.
The client requests no contact from agencies or media sales.